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8/8/2019 The 7th Lecture 31 March 07 Promotion
http://slidepdf.com/reader/full/the-7th-lecture-31-march-07-promotion 1/24
Life Cycle Considerations
Products go through various stages of a product life cycle,
and one of the challenges of the promotion function is toadopt to and sometime influence each stage.
In the Introductory Stage, marketing must inform of
availability and sometimes, as in the case of Celebrex, create
primary demand by explaining a new class of drugs. The
first entrant does some work for those who follow.
In the Growth Stage, promoters are charged with
establishing that ³our brand is best´± stimulating selective brand demand. Comparative promotion based on price,
safety, efficiency, ease of use and other factors often used in
this stage.
8/8/2019 The 7th Lecture 31 March 07 Promotion
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Life Cycle Considerations
In the Market Maturity stage, when there may
be many competitors, promotion must work even
harder, and often spend even more, to maintain
market share. For firms with consistent high
market share, ³reminder´ promotions maybe aless expensive way to say, ³ Our brand is better,
really.´
In the Sales Decline Stage, promotion usuallydecreases, although targeted efforts may be
directed towards those known to continue to
prefer the product.
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Pharmaceutical Promotion
Overall the primary target for promotion of prescription (and to some extent non
prescription) medications has been and for the
foreseeable future will continue to be, the
prescribing physician. The physician has been
joined, however, by a variety of other decision
makers, each of whom may need to be considered
as targets for the promotion of a given product.Amongst these are: Pharmacists, Nurses, Other
doctors, Policy makers, Consumers and their
representatives.
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Pharmaceutical Promotion
The promotional messages (as discussed in appeals and
advertising) consists of one of three objectives.
Informing: These messages are educational in nature:
1. We are new and we are available.
2. We have changed.
3. This is how to used our product successfully.
Persuading: Much of promotion is persuasive in nature:
³Choose this product and here are the reasons why.´These kinds of appeals are persuasive and used in
various combinations in the industry and in all
promotional media.
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Pharmaceutical Promotion
Reminding: Perhaps there is little new to say, butdoes not shut off the engines at 40,000 feet
because the plane is going along well. An ad with
a pictue of an apple occupied the back of the Journal of the American Medical Association for
years. It stated simply, ³Recephin Once a Day.´
8/8/2019 The 7th Lecture 31 March 07 Promotion
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± In-Clinic Promotional Tools
± Detailing Aid:
Detailing aid are the product literatures, folders,
brochures or display cards, which are meant to
help the salesperson during the discussion withthe doctors.
Pharmaceutical Promotion
8/8/2019 The 7th Lecture 31 March 07 Promotion
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± In-Clinic Promotional Tools
± Leave Behind Material:
Leave behind material is for two main purposes;
first, to act as a reminder, and second, to leave
some detailed material with the doctor is case hewants to know more details about what was
briefly discussed during the meeting.
Pharmaceutical Promotion
8/8/2019 The 7th Lecture 31 March 07 Promotion
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± In-Clinic Promotional Tools
± Samples:
Samples are meant to generate trial, and to build
confidence of the doctors. Probably one of the
most misused items in whole pharmaceuticalpromotional kitty.
Pharmaceutical Promotion
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± In-Clinic Promotional Tools
±G
ifts/G
iveaways:The purpose is to establish a relationship, to
oblige the doctor, and to ensure support.
However, these objectives are achieved only if
at least one of the following criteria are met:
i) The gift is unique and exclusive
ii) It has some direct relevance with the product
iii) It has some utility in doctor¶s clinic
Pharmaceutical Promotion
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± In-Clinic Promotional Tools
± Direct Mailers :
This is an effective method of sending reminders
to the doctor by non-personal means, but this
proves to be effective only if the contents providesomething of the value for the doctors.
Pharmaceutical Promotion
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± Out-of-Clinic Promotional Tools
±C
linical Trials/S
tudies:
± Advantages
± First hand experience
± Differentiation based
on data
± Head-start
± Material for future
± Enhanced image
± Disadvantages
± Cost
± Time
± Risk of failure
± Risk of wrong choice
of centre or doctor
± Risk of incompletion
Pharmaceutical Promotion
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± Out-of-Clinic Promotional Tools
±S
eminars/S
ymposia/RTD:
± Factors to be considered
± Interest of doctors
± Credibility of speaker
± Clear objectives & effective moderation
± Proceedings should be preserved and used
effectively
Pharmaceutical Promotion
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± Out-of-Clinic Promotional Tools
±S
talls/S
peaker¶sS
ponsorship at Events:
± Factors to be considered
± Creativity is the rule of the game
± Extra care to ensure that academic credibility
remains intact
Pharmaceutical Promotion
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± Out-of-Clinic Promotional Tools
± FilmS
hows:
± Advantages
± Cost effective
± Consistency
± Creative options
± Time chosen by
doctors
± Enhanced image
± Disadvantages
± Non-interactive
± One time interest
Pharmaceutical Promotion
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± Out-of-Clinic Promotional Tools
± Advertisements:
± Factors to be considered
± Unreliable readership count
± Unreliable circulation data
± Relevance of content
± Non-selective distribution
Pharmaceutical Promotion
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± Out-of-Clinic Promotional Tools
± Public Relation ± E-marketing
± Other multi-media options
Future Tools: Be Ready to Go Aggressive
Pharmaceutical Promotion
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Developing EffectiveDeveloping Effective
CommunicationCommunication
- Identify the Target Audience
- Determining the Communication Objective- Doctor¶s readiness stage, doctors¶ profile, product
profile, product lifecycle stage.
- Designing a Message
- Choosing Method of Delivery
- Collecting Feedback
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Pricing Distribution
Channels
Company Product Wholesalers
Retailers
Commercialization
Promotion
Test Marketing/ Patients
User Trials
Marketing Pilot Batch Private
Strategy Practitioners
Sourcing of
Raw MaterialHospitals
Prescription Molecule Screening
Chain
Product Molecule Identification
Chain
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The Key to Marketing Success
The Key to Marketing Success
Effective Positioning!
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The Key to Effective Positioning
The Key to Effective Positioning
Differentiation!
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Product Attributes
Efficacy
SafetyDosage Form
Packaging
Pricing
Place (Distribution)
Promotion
The Avenues to Differentiate
The Avenues to Differentiate
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Most of the positioning stances alreadytaken
Positioning helps in branding, and brandingitself is a transforming concept these days
Different attributes are perceived differently by people
Issues«.Issues«.
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Then W
hat is
It All About«««
Then W
hat is
It All About«««
Broadening your horizon & thinking beyond the traditional 4 P¶s & conventional
product management!
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What Marketers Should Look for?What Marketers Should Look for?
A Common Ground«
Which makes it possible for them to get noticed
& registered, transfer the equity across the
brand portfolio, control costs and ensure long-
term success.