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Telesnap 2009 Release. OCS Gateway. Telesnap OCS Gateway. Call control and line state for OCS Client for non SIP PBX’s via Telesnap OCS Gateway. Telesnap OCS Gateway. Snapware Server. CSTA ASN1. TSAPI. TAPI. CSTA XML. JTAPI. Aastra OpenCom Ascotel. Aastra 5000. Aastra MX-ONE. - PowerPoint PPT Presentation
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Telesnap 2009 Release
OCS Gateway
Telesnap OCS Gateway
Snapware Server
JTAPI
Cisco UCM
TelesnapOCS Gateway
TAPI CSTA ASN1 CSTA XMLTSAPI
Aastra OpenCom
Ascotel
Aastra 5000
Aastra MX-ONE
Siemens HP8000
Avaya
AlcatelCisco UCM
Nortel
Aastra Business Phone
Siemens
Call control and line state for OCS Client for non SIP PBX’s via Telesnap OCS Gateway
Doc.No.: ASE/APP/PLM/ 0161 / EN
Aastra MX-ONE
Aastra 800
Specification
Server:Windows 2000 Server / Windows 2003 Server CPU 2,4 GHz, 2 GB RAM, 10 GB Disk
Supported OCS Environment:Microsoft Office Communications Server 2007Microsoft Office Communicator 2007
Features:Line State, Make Call, Answer Call, Clear Call, Deflect Call, Hold Call, Consultation Call, Alternate Call, Transfer Call, Set Forwarding
Additional requirements:CSTA / TAPI Monitor licenses and CTI Server (PBX dependent)
Scalability1000 OCS User on one Server for larger environments the Server can be clustered
Doc.No.: ASE/APP/PLM/ 0161 / EN
key benefits
• call control and line state for enterprise PBX’s in the Microsoft Office Communicator Client
• vendor agnostic OCS Gateway Other OCS Gateways can only support one PBX or one vendor (e.g. Ericsson ECT)
• support for Aastra portfolio Aastra 800, Aastra 5000, IntelliGate, OpenCom 1000, MX-ONE, MD110 and Business Phone
• addressing customers that currently can not provided with the Telesnap portfolio
• Same server platform and configuration interface as other Telesnap products (Snapware, Telesnap Attendant, SAP Connector,..)
Doc.No.: ASE/APP/PLM/ 0161 / EN
Background I
The OCS Gateway bases on components we developed for the Enterprise Business Gateway.
This is an Ericsson project for the customer Telefonica. The mobile provider requested a PBX agnostic interface for Enterprise PBX’s to build common services for the mobile and enterprise world.
Telesnap developed a CSTA Web Service Interface (ECMA 348) on top of the Snapware Server.
Operator Business GatewayOperator
EnterpriseBusinessGateway(EBG)
Enterprise
Snapware Server
JCSJTAPI Call Server
Cisco UCM
CSTA 323 Interface
(CSTA XML)
CSTA 348 Interface
(CSTA WebService)
Doc.No.: ASE/APP/PLM/ 0161 / EN
Background II
Snapware Server
JTAPI
Cisco UCM
CSTA 323 Interface
(CSTA XML)
CSTA 348 Interface
(CSTA WebService)
uaCSTAInterface*
TAPI CSTA ASN1 CSTA XMLTSAPI
Aastra OpenCom
Ascotel
Aastra 5000
Aastra MX-ONE
Avaya
AlcatelCisco UCM
Nortel
Aastra Business Phone
Siemens
For the OCS Gateway we reused the CSTA XML layer to build the uaCSTA Interface (ECMA TR87)
Doc.No.: ASE/APP/PLM/ 0161 / EN
Aastra MX-ONE
Aastra 800
Siemens HP8000