Upload
geraldine-suzanna-marsh
View
218
Download
0
Tags:
Embed Size (px)
Citation preview
Teamwork to Improve IT Productivity
Dr. Chung LeeVP, Professor of CS
Huree ICT University
Table of Contents
• What, why and how of Teamwork• Theory and model• Group Affinity• CMMI-Team• Conclusion
What is Team?
• Small Group Theory• Multiple member composition small enough.
– Everyone is important.– Everyone is contributing.– Each has different role and responsibility.– One member’s failure is fatal to total team.– Shared responsibility– No one is ignored.
Factors of Team TheorySmall group principle
Group compositionGroup balancingGroup dynamics
Personality Self OrientedTask OrientedPerson Oriented
Size determinationPolya modelColeman model
Balanced vs unbalanced relationshipCompetitive but cooperative as a single unit.Size consideration : 4 - 6
Size Factor
Decision Making Method
Dictatorship -- done by a single individual in chargeOligarchy - By joint response of n membersUnanimity -- Decision made only after every member agreesFixed -- decision made by exactly n membersQuorum -- if minimum n members agree, the decision is
made.Minimal Quorum -- decision made if minimum 1 member
agrees.Independent -- The decision is pre-made regardless of vote.
Teamwork ModelsA) Controlled Centralized (CC) --Chief programmer Team
(Baker, 1972) Chief programmer -- Backup programmer Support staff, Programmers, Specialist,
Support Technician, LibrarianB) Controlled Decentralized (CD) – e.g Synchronized and
Stabilize One leader who coordinates whole project. Give full
liberty to each sub-team C) Democratic Decentralized (DD) Egoless team --
(Weinburg, 1971)
Models
• CC CD DD
Steps of Team formation
• Forming• Storming• Norming• Performing• Adjourning
Detail1. Forming : Initial stage -- first meeting Orientation, introduction, exchange of logistic information2. Storming -- Display of ideas, get ready to work conflict resolution, brainstooming--agree on the general
strategy and procedures Selection of leader and decision of roles. 3. Norming -- Group interaction and effort (90% of group work) Coordinated work Standardized(accepted) behavior and approaches to the
task Increase group cohesion 4. Performing -- Production phase (on-going) Necessary documents are finalized and the team is ready to
work.
Formation
• Balanced vs unbalanced relationship• Competitive but cooperative as a single unit.• • Size consideration : 4 - 6
Result
• Team affinity changes a lot.• Personal relationship is important in deciding
the team performance.• One bad member makes whole team’s
performance suffer.
CMM-CMMICMM –Capability Maturation ModelBy Humphrey of SEI-CMU in 1980’s
5 levels 1. Initial : Producing 2. Repeatable : Consistent production 3. Defined : Organized and documented 4. Managed : Properly monitored and controlled 5. Optimized : Producing
CMMI Model Representations
So Many Models, So Little Time
SoftwareCMM
SoftwareCMM
SystemsSecurity
Engr CMM
SystemsSecurity
Engr CMM
SystemsEngrCMM
SystemsEngrCMM People
CMMPeopleCMM
IPDCMMIPD
CMMSoftware
AcqCMM
SoftwareAcq
CMM
EIA 731EIA 731
• Different structures, formats, terms, ways of measuring maturity
• Causes confusion, especially when using more than one model
• Hard to integrate them in a combined improvement program
• Hard to use multiple models in supplier selection
Conclusion
• Modern IT is complex and teamwork is essential.
• Team need be properly managed.• Group dynamics is important.• More focus on teamwork is essential.
Thank you !!
Баярлалаа!