July 17, 2014 Volume 14 & Issue 6

Todd Allen Team 9

Corporate Trainer

INSIDE THIS ISSUE

Team 9 Fun Day….. 1 QSP Winners……. 2 3 Year Plan……. 2 Cookbook……. 2 Who’s Who……. 3 For Fun……. 3 Pride……. 4 Community…... 5 Positives & More..…. 6 Old, New & Inbetween…7 Safety is a culture……. 8 Just for Team 9……. 9 Quality share……. 10 Training……. 10

Hi-Way 9 Group of

Companies

We are proud to be the

Carriers that Care…

for our customers, our Team,

and the communities we serve.

The Carriers That Care!

May Money Wasted A. Claims / Cancelled $17,966.94 B. Misdirects $14,640.00 C. Undelivered $5,070.00 D. Admin 42 $0.00 E. Fuel Whopper $8,000.00 F. Non reported R&M $0.00 G. Vehicle Claims $34,989.09 Total Wasted $66,209.03

May Money for Team 9 1. Weigh-IT $81,378.49 2. Pro Miles $11,152.72 3. Admin 42 $1,200.00 4. Pro Tech $1,000.00 5. Fuel Whopper $0.00 Total $94,731.21

DO YOU KNOW? What makes a good driver?

The definition of a “good driver” might vary from com-pany to company. But one element all companies agree on is that a commercial driver must have a good driving record. To make it easier to identify safe commercial drivers, the Government of Alberta developed the Commercial Driver Abstract (CDA), which provides companies with accurate driving information on prospective and current drivers. Previously, the only driving information available was found in the standard driver abstract and any other infor-mation the driver was willing to share. A standard driver abstract contains moving violations

and information about licence qualifica-tions (for example: demerits, licence can-cellations and suspensions). For the same price as a standard driver abstract, the CDA offers companies an enhanced abstract that shows National Safety Code (NSC) violations, including those relating to: • hours of service; • cargo securement; • mechanical issues; • dangerous goods; and • Commercial Vehicle Safety Alliance (CVSA) Inspections.

June Money for Team 9 1. Weigh-IT $86,450.89 2. Pro Miles $11,014.84 3. Admin 42 $2,400.00 4. Pro Tech $1,000.00 5. Fuel Whopper $0.00 Total $100,865.73

June Money Wasted

A. Claims / Cancelled $27,959.89 B. Misdirects $12,160.00 C. Undelivered $5,430.00 D. Admin 42 $0.00 E. Fuel Whopper $8,000.00 F. Non reported R&M $0.00 G. Vehicle Claims $6,523.88 Total Wasted $48,065.77 Quality is never an accident.

It is always the result of intelligent effort.

John Ruskin

Laughter. Food. Games. Friends. Family. Team 9 had an amazing time with activities for all at their annual “Fun Day”. Including fun food like slurpees, hot dogs and popcorn, a dunk tank, face paint, bouncy houses and more, young and old participated in a great day. Hosting this annual event on June 21st at a private campground in the Drumheller valley ensured pri-vacy for the over 130 attending. Ending the day with a baseball game if one desired, and providing the opportunity to stay with over-night camping, this Team 9 gather-ing was worth the drive-from what-ever corner of the world Team 9 travelled from. Be watching for the upcoming an-nual Team 9 Golf Tournament in September. One more reminder that-Team 9 cares! A time for work, a time for play-

Balance in all things. Johnathan Lockwood

QSP Winners, 3 Year Plan, Cookbook

About Team 9...For Team 9

DANIEL STOCKI 15-Jun STEPHEN MEANEY 15-Jun

JARED FITZGERALD 15-Jun WILLIAM KIDD 15-Jun

MARIA FELISILDA 16-Jun SAMANTHA LORANGER 16-Jun

NATALIE LUCYK 18-Jun JODI LASTIWKA 18-Jun

MARIE HIRSCH 19-Jun KARL KLEIN 20-Jun

DUANE MATERI 20-Jun LARRY GRIFFIN 21-Jun KAREN SAWYER 21-Jun

CYNTHIA HARRISON PHELPS 21-Jun ROXANNE COURTORIELLE 25-Jun REGINALD TRENTHAM 26-Jun

LARRYL ONYSKIW 27-Jun JUSTIN STANLEY-SMITH 28-Jun CRAIG BOWN 29-Jun

IAN MACDONALD 29-Jun JOHNATHAN DEN BROK 29-Jun

JED JOSON 30-Jun SHANNON WADE 1-Jul

SANEAL BALRAJ 1-Jul HAMIDOON QADIR 2-Jul

TODD ALLEN 4-Jul ASHLEE DRUMMOND 4-Jul

JON SLIWORSKY 5-Jul MAYNARD MACARTHUR 6-Jul

KIMBERLEY CRYER 7-Jul LOUIS-LANDRY MALONGA-MENGUI 9-Jul

HIRAM SCHMERER 10-Jul ABDEL KRIM ZIDOUNE 10-Jul

SYLVIA KIRK 10-Jul PETRO MYNAK 11-Jul MARK DRIVER 11-Jul

PATRICIA EMBREE 13-Jul GLENN LAVALLEE 14-Jul

RUTH THOMAS 14-Jul

The Carriers That Care!

MANJEET GILL 15-Jul ROBERT BEATON 15-Jul CHERIF DIALLO 15-Jul

DOROTHY REEDER 16-Jul ANDREW ARSENIUK 17-Jul

AJIT MOOM 17-Jul THOMAS O'LEARY 17-Jul

GREGORY BATES 19-Jul JONATHAN MCKAY 22-Jul

HELMUT TONN 22-Jul KAREN GEIL 22-Jul

YVONNE CAPSON 22-Jul TERRY SCHMIDT 22-Jul ANDY CARIOU 23-Jul

JACKELYNN MAXWELL 23-Jul DEREK FOLEY 24-Jul

CHRISTOPHER GALLANT 25-Jul JENNIFER THOMAS 26-Jul

ROBERT BANNERMAN 27-Jul DAVID WRIGHT 29-Jul

ARTHUR SWEET 31-Jul RAY LEWIS 2-Aug

RAMIL ROBERTS 2-Aug RAYNA MAGNAN 2-Aug

JOEL KREZANOSKI 4-Aug COLLINS EJIKEME 5-Aug WARREN RUFF 6-Aug RICHARD JOHNSON 7-Aug RICHARD WHITTICASE 8-Aug

WAYNE HODGKINSON 8-Aug JOYCE LINTZ 9-Aug JOYCE SWANSON 9-Aug

SANDRA PACKARD 9-Aug GORDON WENZEL 10-Aug

PATRICIA NAEGELI 10-Aug ROBIN HAYSEY 11-Aug

ANDREW KIDD 11-Aug WILLIAM HUTT 13-Aug

TEAM 9 FAST FACTS Hi-Way 9 had expanded its customer base to the point that in 1985 a terminal was built in Stettler, AB.

KEEPING UP WITH TECHNOLOGY

As a convenience for Team 9 as well as a cost and environmental savings, Hi-Way 9 has started emailing pay stubs. Please con-tact Donnerene at 1-800-622-5800 for your form if you have not already started to receive yours via this method.

The Carriers That Care!

JUNE DRAW WINNERS Red Deer Winners Gord Peppercorn, Josh Wanzuk Edmonton Winners Carla Borth (picture right), Randy Woelk Calgary Winners Rob Edmunds (picture above- middle), Derek Foley Drumheller Winners Patty Naegeli, Ken Melbourne

Go Green with GroupNet to get paid faster, save paper, and you could win! Sign up for direct deposit on GroupNet for Plan Members:

To get your claims paid within 24 - 48 hours

To use less paper

For a chance to win a Samsung Galaxy NotePRO tablet

Update your GroupNet profile now for a chance to win!

We’re committed to reducing paper usage and waste.

Thank you for helping us go greener!

Remember to contact Donnerene in the Drumheller office or have your manager

contact her to request vacation pay if required.

It is paid the 15th and last day

of the month and requires 4 days’ notice.

Has a co-worker brought you something that tasted amazing and you just had to have the recipe? Do you have a favorite dish that you know the perfect ingredient to make it delicious?!

Here’s your chance to get some new recipes and to share a recipe or two…

A few Team 9 members in Drumheller are putting together a cookbook with all your recipes.

So e-mail one or two of your best recipes to: mariehirsch@hi-way9.com, crystalhall@hi-way9.com, normastobbs@hi-way9.com

The 3 ladies will put together the book and then sell it to whoever wants one for $10. The mon-ey will go towards a fundraising function for Team 9 eg. Relay for Life, MS walk, etc… something that we would need to raise money for a Team 9 member to participate in.

Because Team 9 Cares...AND we love to eat! Please submit by July 25th.

...Because Team 9 Matters...

Recognizing the value of Team 9 and acknowledging the trucking industry is very competitive, Hi-Way 9’s leadership has a plan to increase it’s employees’ hourly and mileage wages by an average of 10% over the next 3 years.

As a current review of industry standards is taking place regarding the rate of pay, Team 9 members will receive the first increase by October 1st, 2014.

It is vital for Team 9 to work together and be productive. This in turn increases profitability, allowing the leader-ship to distribute higher wages and look afterthis valuable team.

How can more winners create more value, you ask? First, recog-nize that the quality share program is monitored like a daily report card. Second, the only way to qualify to even enter the draw is hold an exemplary standing for their job position on the checks that ensure an efficient system for the Team & Customers alike. So– ensuring ones’ job responsibilities are completed with great efficiency, will in turn make happy customers and quality share will grow awarding prizes and payout. Pretty amazing system. More winners… more value.

Safety Is a Culture Who’s Who & Fun

The Carriers That Care!

The Carriers That Care!

For YOUR Sake…For YOUR Safety!

ROAD HEROES If any Team 9

member receives a clean CVSA Pass and

takes it to the Team

Leader, they are awarded $200.

Will YOU be Team 9’s next Road Hero?

Current position: Supervisor Rates/Customer Care History: Calgary Branch manager , City dispatch Accolades: Loyal, hardworking Reliable, can see full picture in rates and all de-partments that are affected. Knowledgeable about the industry Team 9 warm & fuzzies: Even with significant growth and changes, Team 9 has managed to maintain a small company atmosphere where everyone is part of the team and their contributions are appreciated

Current position: Edmonton City Body Job Dispatch History: Distr ibution/ran small area Accolades: Good with driver s & Customers Hard worker, dependable Makes the office a fun place Team 9 warm & fuzzies: Team work Job Security A chance to advance in the compamy

Jerry Allen Director of Safety & Compliance

Name: Larry Griffin

Original Start Date: August 1994

Name: Linda Mackenzie

Original Start Date: August 2013

Team 9 wrapped up its Biggest Loser challenge on May 30th. Daphne Ferguson (bottom right) won $493 for losing 10.06 % of her body weight. Amy Martinelle (left) won $58 for losing 7.58 % of her body weight. Larry Griffin (bottom left) won $29 for losing 6.28 % of his body weight.

Congratulations to all and note there is a new 60 day chal-lenge that start-ed June 6th.

Lethbridge Team 9 Has Company

These little cuties have

been visiting Team 9’s terminal in Leth-bridge. Mom is not around, so to proper-ly “rehome” our friends is the next mis-sion.

GIDDIUP RMH line driver, Colin Badger, playing the part... Rodeo is in his town so he is play-ing the part. Hi-Way 9 has helped

by loaning the promotional trailer to their event to keep all the "pops" cold for them.

Date Conviction/CVSA/Collision Unit # Comments 1-May-14 CONVICTION 2039 Mechanical suspension components defective 7-Apr-14 CONTICTION 2024 Speeding 7-Apr-14 CONVICTION 2239 Oversize/Overweight

26-Jun-14 CVSA 2066 Requires Attention- brake systems 24-Jun-14 CVSA 2282 & 7544-53 Pass 19-Jun-14 CVSA 2025 & 3148 Pass 17-Jun-14 CVSA Plate # J07754 Requires Attention- lighting devices 5-Jun-14 CVSA 25001 Pass 5-Jun-14 CVSA 25014 Out of Service- cargo securement 4-Jun-14 CVSA Plate # 4MA935 Requires Attention- brake systems 4-Jun-14 CVSA 25002 Requires Attention- brake systems 3-Jun-14 CVSA 2222 Requires Attention- hours of service 3-Jun-14 CVSA 25005 & 7732-53 Pass

30-May-14 CVSA 2261 & 7535-53 Pass 21-May-14 CVSA Plate # T70701 Out of Service- Suspensions 12-May-14 CVSA 2252 Out of Service- Tires, Requires Attention- hours of service 12-May-14 CVSA 2234 Requires Attention- lighting devices 7515 Requies Attention- brake systems and cargo securement

9-May-14 CVSA 2289 Requires Attention- lighting devices 7769-53 Out of Service- lighting devices

8-May-14 CVSA 2285 Requires Attention- hours of service Plate T30823 Out of Serivce- cargo securement 738 Out of Service- suspensions

6-May-14 CVSA 184 Requires Attention- lighting devices and steering mechanism 1-May-14 CVSA 7711-48 Out of Serivce- suspensions

Requires Attention- brake adjustment, brake systems, van/open-top trailer bodies 1-May CVSA 2084 & 3150-30 Pass 3-May COLLISION 25003 Damage 30-Apr COLLISION 26105 Damage

Date Location Incident Estimated Actual 1-May-14 Calgary Turned to sharp right side of 165 contacted gate @ Sundance Plumbing 1200 3-May-14 Medicine Hat Struck another tractor/trailer unit while trying to get around by Piapot, SK 25000 2425.5 7-May-14 Edmonton Backing struck spot light at Hilton Garden Inn Leduc, knocking it over 1500 7-May-14 Deckway Bent NOV Rocky gate w/ 7531 when leaving their yard 420 9-May-14 Red Deer Driver possibly hit bumper of a dodge spirit while making delivery 600 13-May-14 Edmonton Backing up at VDM struck their door sensor 1000 13-May-14 Deckway Backing up hit right front bumper of 2234 on concrete block 1500 16-May-14 Deckway Backing up driver struck the edge of a Trican trailer 50 20-May-14 Calgary Driver was stopped on slope, 2251 rolled back into Dodge Caravan 4500 20-May-14 Calgary Ran over customers lawn with unit 161 300 23-May-14 Calgary Backed trailer into front of another reefer trailer (7086) in Calg. Yard 3971.26 28-May-14 Calgary Backed in to light at Cremona Hotel 0 28-May-14 Deckway Load shifted banding broke, Renegade Oilfield had to come and fix 2023.88 29-May-14 Streamline Ran over high curb w/ 26118 cause rim to be dented 500

? Edmonton Unreported vehicle claim- damage to hood of unit 2249 3934.09 4-Jun-14 Sundre Backing into gate at Sundog Solar and bent it 0 0 6-Jun-14 Edmonton Struck while parked at Pacific Coast 0 0 9-Jun-14 Deckway 3rd party accident cause driver to clip the mirror on their van w/ trailer 0 0

10-Jun-14 Calgary Turning into driveway connected with a dodge sprinter van 1500 16-Jun-14 Calgary Opened door of 148 it swung open hitting customer personal vehicle 500 17-Jun-14 Calgary Backed into fence at Midnapore Paint and Decore 800 18-Jun-14 Red Deer Ran into the gate at Kings Energy Services Red Deer 1200 20-Jun-14 Calgary Struck deer on highway 500

Pride Team 9-Old, New & All Between

The Carriers That Care! The Carriers That Care!

Lonnie Killaby

TAKE PRIDE IN

YOUR WORK

Quality is a reflection

of you.

5 Years Sharon Martin

06/15/2009 Andrew Arseniuk

07/06/2009 Charles Mogga

07/14/2009 Kevin Lewis

07/27/2009

10 Years Kelly Eyles

06/28/2004

15 Years Arthur Holt

06/15/1999

20 Years Bryan Josephson

06/27/1994

Congratulations to these Team 9 members for your notable milestones!

Your care and commitment are commendable.

NAME TERMINAL POSITION SISAY ASSEFA CALGARY DRIVER KOLIN DOWNS CALGARY DRIVER CARLY DOW CALGARY SAFETY COORDINATOR JAMES STUNZI CALGARY DISTRIBUTION BIRJINDER SIDHU CALGARY DRIVER JAY HESSE CALGARY DISTRIBUTION KEN HAMMERSLEY CALGARY DISTRIBUTION TODD SANDQUIST CALGARY DRIVER GREGORIO VELASCO CALGARY DRIVER FREDRICK CHAPPELL DRAYTON VALLEY DRIVER RAYMOND BAERG DRUMHELLER DRIVER JORDANA BANCROFT DRUMHELLER ADMIN RYAN HUOLT EDMONTON DISTRIBUTION DANNY MERCER EDMONTON DRIVER JENNIFER REID EDMONTON ADMIN KENNETH NELSON EDMONTON DISTRIBUTION JED JOSON EDMONTON DISTRIBUTION AHMED MOHAMED EDMONTON DRIVER PALAK PATEL EDMONTON DRIVER NATHANIEL ALTHEIM EDMONTON DISTRIBUTION BRAD MACHUK EDMONTON DRIVER RICHARD WHITTICASE EDMONTON DISTRIBUTION ROBERT BEATON RED DEER DRIVER SEAN BURKE RED DEER DRIVER MARK DRIVER RED DEER APPRENTICE BRAYDON CARIOU RED DEER MAINTENANCE JASON KING RED DEER DISTRIBUTION BARBARA SHARPE RED DEER DRIVER BRENDA STEVENSON RED DEER DRIVER EDWARD SIDDERS TABER DRIVER

Art Holt of Team 9’s Maintenance Division in Red Deer recently retired after 15 years with Hi-Way 9 Group of Companies. Art has been an exceptional Team 9 member, full of fun stories and a great contribution to the Team. His reliability and strong work eth-ic has been an example to follow showing that age cannot deter a hard worker. You will be missed, Art. Thank-you for your years of service!

Andy Arseniuk

Christian Heard

Crystal Morrill Curtis Hok

Derek Byrne

Don Feusi

Ed Tyrrell

Jim Miller John Dolphin

Krim Zidoune

Larryl Onyskiw

Pride. Care. Passion. TEAM 9! These...and many more Team 9 members are showing Pride in the units they drive and the uniforms they wear. It’s incred-ible to see these employees driving down the roads-as mov-ing billboards proving how much Team 9 truly does care!

Congratulations to this month’s pride winner-Stu Veno of Drumhel-ler. We recognize your pride-not just in this picture of every day you show up and take care of your customers.

Thank-you! Mike Moore

Ruth Thomas

Stu Veno

Positives & Attendance

The Carriers That Care!

I received a call from Ed who works for Enmax across the street from us in Calgary. He wanted to compliment and send a message to management about the driver of 2250 (Ken Haldane) for his courteous and safe driv-ing. He stated that Ken had shown he was a profes-sional by allowing two drivers to merge in and give them room to safely get onto Stoney trail as Ken fol-lowed behind. He said it was nice to see a driver be as safe and courteous as this gentleman.

Thank-you Ken. Even when you think no one is paying attention to you on the road, someone is always watching. Thanks for proving that Team 9 is the Carrier that Cares-for safe driving as well.

Regards,

Joe Hearn Team 9 Southern Alberta Operations Director

Birger Mackeprang/Gord Peperkorn/Dale Cerin-Red Deer-This has been a big week with Connect with their LTD’s coming in. You stepped up to the plate and helped out where needed. We have been short a few people with holiday season upon us. You and a few others make our days easier. Thanks for going the Extra Mile and making our lives easier on a day to day basis.

Ken Thompson-Calgary-Our shift was down a shunt truck driver. You were nice enough to hop in the shunt truck and set up trailers, move trailers for us, and helped keep our yard clean. Helping each other out to help keep the night running smooth-thanks much Ken.

Marc Laurance-Brooks-Last night when Dennis broke down in High River, you came to the rescue and got the freight back into Calgary and tried to help Dennis get mov-ing again. You always seem to be pitching in where need-ed, be it an extra trip or helping another driver with a bro-ken truck, or helping Joyce and Dave with day to day things. Just wanted to say thanks and let you know your efforts are appreciated.

ATTENDANCE IS VITAL

Every Team 9 member is vital for the wheels of this well-oiled machine to run smoothly for the customers. When one misses work or shows up late-it’s not only the customers that suffer-but the fellow Team 9 members who are left scrambling that take a beating for something out of their control.

Knowing this-Hi-Way 9 is expressing appreciation for those Team 9 mem-bers that DO prove their commitment and dedication to the company by showing up on time-every time through prize draws.

Those pictured left, as well as Norm Armstrong, Sandy Gunn, Ray Bel-more, Vaed Daodat, Henry Ngomba and John Dolphin are but a few of the recent winners acknowledged for their excellent attendance. Thank-you!

Focus on the Positives! Some Quality Achievements Received

People often say that motivation doesn't last. Well, neither does bathing - that's why recommend it daily. Zig Ziglar

Frank Rogers

Chris Gallant

CONFUSED? YA-ME TOO I have to be honest-I’m a bit confused as to why it seems to be optional for some to show up to work on time, let alone show up at all. Every area seems to have that one (or two) persons who are repeatedly late or absent. Hi-Way 9 is never quiet about sharing the importance of the customers and employees. When attendance is lacking it’s the customers who suffer. Isn’t it their money that fills our paychecks? Yup. And how much fun is it to be last-minute scrambling for a fellow Team member when they just don’t seem to care about their attendance? None at all.

This really just comes down to one detail-care. Please, Team 9, I ask you to care. Care for the customers. The Team. For yourself-because it is your job, your paycheck, your work reputation you are hurting when attendance is lacking.

...because I care…

Sylvia Kirk

Team 9 Customer Care

Community

The Carriers That Care!

A SEA OF GREEN One would think it has been Christmas with the combination of Team 9’s red & John Deere’s green. But no...it’s just been a busy season for this vital customer. Remember Team 9-if you see green-get it moving. There’s likely a farmer just waiting for that item!

Edmonton Terminal More freight to go

Community. Family. Friends. TEAM 9!

Hi-Way 9 always enjoyed a participating in the many community events that take place throughout their service area. Seen at top are numerous Team 9 mem-bers celebrating Canada Day in the parade in Drum-heller with a couple of units. The following weekend Edwin Platt (right) and his daughter Anna were ready to throw out candy and footballs to the thousands that came to watch the local Three Hills parade.

Thanks Team 9 for sharing the fun!

Hiram Schmerer of Team 9 Calgary showed up on site at 5:00am to cook his fellow Team 9 mem-bers a Stampede Breakfast-pancakes and bacon to be had by all. Thank-you Hiram. You know how to start a great day!

Team 9 Red Deer:

We want to thank you for your generous gift of groceries. Housing 11 families every single night, we are deeply appreciative that you chose to help Ronald McDonald House Central Alberta. With your help we are able to fulfill our mis-sion of creating a home away from home for sick children and their families. Thank you for your gift, time and thoughts. We are immeasurably thankful for your kindness.

Larry Mathieson Ronald McDonald House