TCOM547 Course Syllabus_Fall 2013

8/15/2019 TCOM547 Course Syllabus_Fall 2013

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Fall 2013 Syllabus for TCOM 547: Telecommunications Project ManagementWednesdays 7:20pm to 10:00pm

Instructor: Narendra MangraEmail: [email protected] Office Hours: By appointment.

Course Overview and Objectives

The wireless telecommunications landscape is rapidly evolving as it extends into traditional industries tocreate new value propositions including location based services (LBS), m-Commerce, m-Banking, m-Health, M2M, and mobile broadband services. Wireless telecommunications project managers are facedwith the challenges of working with cross-functional teams to integrate multiple complex mobile andinternet communications systems.

The course emphasizes the linkages between strategic intent and operations, foundations of projectmanagement, PMI framework (PMBOK) methodology, and practical examples of project management ina global environment. Project Management concepts and PMI Knowledge Areas are discussed within the

context of a terrestrial wireless network deployment project, e.g. 3G or 4G network deployment. Specificareas include wireless telecommunication project environment, wireless network lifecycle, stakeholdermanagement, quality, scheduling, budgeting, procurement, systems integration, risk management, andproject closeout.

Classroom discussions will include various mobile applications and project environments across theglobe. This background will lay the foundation for students to manage various innovative projects relatedto wireless telecommunications. Students are expected to be able to develop and present acomprehensive project plan at the end of this course.

Required Readings

Required readings are accessible via the Blackboard or the TCOM547 Course Packet. Optional readingsare not required for this course, but may enhance our understanding of the subject matter.

Course Packets may be purchased through Study.net - http://www.study.net/r_mat.asp?crs_id=30036943

Recommended Reference

A Guide to the Pro ject Management Body of Knowledge (PMBOK), 5th

Edition, Project ManagementInstitute, 2013, ISBN-13: 9781935589679

Note – This course does not address PMP certification testing strategies, and the PMBOK is not requiredfor this course. However, students who are interested in pursuing PMP Certifications may benefit from thePMBOK principles discussed in this course. The relevant PMBOK sections are shown in the coursesyllabus as a benefit to students studying for the PMP Certification.

mailto:[email protected]:[email protected]:[email protected]://www.study.net/r_mat.asp?crs_id=30036943http://www.study.net/r_mat.asp?crs_id=30036943http://www.study.net/r_mat.asp?crs_id=30036943http://www.study.net/r_mat.asp?crs_id=30036943mailto:[email protected]


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Performance Evaluation

Students will earn grades based on their understanding of the project management concepts, ability to

assess projects and provide suitable recommendations, and their ability to create a comprehensiveproject management plan at the end of this course. The grading details are shown below:

• Assignments & contribution to class discussions 20%

• Written Deliverable 1 – Project Management Concepts: T5 Mega-Project Analysis 20%o Individual Assignment

• Written Deliverable 2 - Project Analysis & Presentation 30%o Individual / Group Assignment

• Written Deliverable 3 - Project Management Plan & Presentation 30%

o Individual / Group Assignment

Contribution to class discussions (20%)This course will focus on “real world” telecommunication issues that project managers may face in anetwork rollout. The readings and homework assignments are designed to enhance our understanding ofthe subject material. Students may be called upon to start off a discussion based on the required readingsand assignments. It is expected that students prepare for each session and actively participate in ourdiscussions.

Written Deliverable 1: - Project Management Concepts: Terminal 5 Mega-Project Analysis (20%)Students will demonstrate their understanding of the project management concepts discussed in thiscourse via a written analysis of the T5 project.

The T5 project is a mega-project (well over $1B) that resulted in the construction of the Terminal 5Building at the Heathrow International Airport. The project also included several phases and involved 180IT vendors and 163 IT systems. Please read the article below very carefully and describe how BAAapproached the project within the context of the PMI Process Groups and Knowledge. For example, howdid BAA approach the cost structure, risks, procurement, integration, etc. Would you classify this projectas a success or failure? Why or why not? I am not looking for a summary of the paper, but your insightinto how the specific knowledge areas were addressed.

Innovation in Megaprojects: Systems Integration in London Heathrow Terminal 5 , AndrewDavies, David Gann, Tony Douglas, California Management Review, Case No. CMR420. Published

02/01/2009

Written Deliverable 2: Project Analysis & Presentation (30%)Students are required to select a real telecommunications project and provide a concise analysis of theproject’s intended value proposition and its outcome (if completed) or status (if ongoing). The projectshould be analyzed within the context of the PMI Knowledge Areas. Students should state the areaswhere they agree with how the project was handled, and offer alternative recommendations for areaswhere they think the project was poorly handled. The project deliverables will include a written report anda class presentation.


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Written Deliverable 3: Project Management Plan & Presentation (30%)Students will create and present a comprehensive Project Management Plan to the class. This planshould contain elements of the PMI Knowledge Areas and the Project Process Groups. The plan shouldinclude the value proposition, project assumptions & constraints, risks & contingencies, project monitoring& controlling techniques, and any other relevant information necessary to evaluate the proposed ProjectManagement Plan. The project deliverables will include a written report and a class presentation.

General Information

Academic Integr it yGMU is an Honor Code university (please refer to the University Catalog for a full description of the codeand the honor committee process). Academic integrity is taken very seriously and violations are treatedgravely. What does academic integrity mean in this course? Essentially this: when you are responsible fora task, you will perform that task. When you rely on someone else’s work in an aspect of the performanceof that task, you will give full credit in the proper, accepted form. Another aspect of academic integrity is

the free play of ideas. Vigorous discussion and debate are encouraged in this course, with the firmexpectation that all aspects of the class will be conducted with civility and respect for differing ideas,perspectives, and traditions. When in doubt (of any kind) please ask for guidance and clarification.

GMU Email AccountsStudents must activate their GMU email accounts to receive important University information, includingmessages related to this class.

Office of Disability ServicesIf you are a student with a disability and you need academic accommodations, please see me andcontact the Office of Disability Services (ODS) at 993-2474. All academic accommodations must be

arranged through the ODS. http://ods.gmu.edu

Other Useful Campus Resources:Writing Center: A114 Robinson Hall; (703) 993-1200; http://writingcenter.gmu.eduUniversity Resources “Ask a Librarian” http://library.gmu.edu/mudge/IM/IMRef.htmlCounseling and Psychological Services (CAPS): (703) 993-2380;http://caps.gmu.eduUniversity Policies: The University Catalog, http://catalog.gmu.edu, is the central resource for university policies affecting student, faculty, and staff conduct in university affairs.

http://ods.gmu.edu/http://ods.gmu.edu/http://writingcenter.gmu.edu/http://writingcenter.gmu.edu/http://library.gmu.edu/mudge/IM/IMRef.htmlhttp://library.gmu.edu/mudge/IM/IMRef.htmlhttp://catalog.gmu.edu/http://catalog.gmu.edu/http://catalog.gmu.edu/http://catalog.gmu.edu/http://library.gmu.edu/mudge/IM/IMRef.htmlhttp://writingcenter.gmu.edu/http://ods.gmu.edu/


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COURSE OUTLINE

Session 1 - Aug 28

Introduction to the Telecommunications Industry & ProjectManagement

Required Readings:

• The Five Competitive Forces That Shape Strategy, Michael E. Porter, HBS Press,Published 01/01/2008

Recommended Readings (Optional):

• 16th

Annual Report on Mobile Wireless Competition Report, FCC, March 21, 2013, http://www.fcc.gov/document/16th-mobile-competition-report

• The Broadband Availability Gap, OBI Technical Paper No 1, FederalCommunications Commission, April 2010

o Chapter I: The Investment Gap - http://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdf , pages 5 - 14

• The Role of Mobil e Phones in Sustainable Rural Poverty Reduction , World Bank,June 15, 2008

• Survey on Mobility, The Economist, April 10th

, 2008

• The GSMA Development Fund Top 20: Research on the Economic and SocialImpact of Mobile Commun ications in Developing Countr ies, GSM Association,May 2008 -http://www.gsmworld.com/documents/GSMA_development_fund_top20_print.pdf

PMBOK Reference – Chapter 1

Topics:

• PM Frameworko Enterprise Environmental Factorso Project Phaseso Knowledge Areaso Effective Project Management Components

• Wireless Network Deploymento Introduction to Wireless Telecommunications Industryo Wireless Telecommunications Industry Trends

http://www.fcc.gov/document/16th-mobile-competition-reporthttp://www.fcc.gov/document/16th-mobile-competition-reporthttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://www.gsmworld.com/documents/GSMA_development_fund_top20_print.pdfhttp://www.gsmworld.com/documents/GSMA_development_fund_top20_print.pdfhttp://www.gsmworld.com/documents/GSMA_development_fund_top20_print.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://www.fcc.gov/document/16th-mobile-competition-report


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Session 2 -Sep 4

Strategy & Organizational Structure

Required Readings:

• What is Strategy, Michael E. Porter, HBS Press, Published 11/01/1996

• Having Trouble with Your Strategy? Then Map It, Robert S. Kaplan; David P.Norton, Harvard Business School Publishing, Published 10/01/2000

• DoD Mobile Device Strategy - http://www.defense.gov/news/dodmobilitystrategy.pdf o Instructions will be provided in class


Topics:

• PM Frameworko Strategy Developmento Balanced Scorecardo Organizational Structureo Organizational Process Assetso Portfolio, Program & Project Managemento Centralized and Decentralized PMO Structures

• Wireless Network Deploymento Wireless Network Deployment Strategy

Classroom Discussions:

• Mobile Subscriber Device Strategy: DoD Mobile Device Strategy• Wireless Competito r Analysis Exercise: Washing ton / Baltimore Markets

http://www.defense.gov/news/dodmobilitystrategy.pdfhttp://www.defense.gov/news/dodmobilitystrategy.pdfhttp://www.defense.gov/news/dodmobilitystrategy.pdf


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Session 3 -Sep 11

Project Life Cycle & Wireless Telecommunications ProjectEnvironment

Required Readings:

• The Celtic Tiger Moves to the Beat of t he Reggae Boyz, Inger Boyett, NottinghamUniversity Business School, Published 2005,

• First Responder Network Author ity (FirstNet) - Comments on NationwideInteroperable Public Safety Broadband Network NOI -http://www.ntia.doc.gov/federal-register-notice/2012/comments-nationwide-interoperable-public-safety-broadband-network-noi

o Instructions will be provided in class

Project Databases (Optional Browsing ):International Projects

• Af ri can Development Bank - http://www.afdb.org/en/projects-and-operations/ • As ian Development Bank - http://www.adb.org/projects/summaries.asp •

European Bank for Reconstruction and Development - http://www.ebrd.com/saf/search.html?type=project • Inter-American Development Bank - http://www.iadb.org/en/projects/search-project-

documents,1302.html

• World Bank – www.worldbank.org• IEEE Xplore - http://ieeexplore.ieee.org

US Based Projects

• Broadband USA - http://www2.ntia.doc.gov/awards • Rural Health Care Pilot Program, http://www.fcc.gov/cgb/rural/rhcp_applications.html

Selected Local Capital Region Projects (Washington DC Metro)

• Dulles Corridor Metrorail Project (VA), Metropoli tan Washington Airports

Au thor ity (MWAA) - http://www.dullesmetro.com/about/resources_links.cfm • Intercounty Connector (ICC), Maryland Department of Transportation (MDOT)

State Highway Administr ation (SHA) - http://www.iccproject.com/project-overview.php


Topics:

• PM Frameworko Project Conceptiono Project Life Cycle

•

Wireless Network Deploymento Wireless Technologies, Networks, Architecture, Applicationso Wireless Network Deployment Lifecycle

Classroom Discussions:

• Project Deployment Considerations - FirstNet• Wireless Network Deployment – Digicel (Jamaica)

http://www.ntia.doc.gov/federal-register-notice/2012/comments-nationwide-interoperable-public-safety-broadband-network-noihttp://www.ntia.doc.gov/federal-register-notice/2012/comments-nationwide-interoperable-public-safety-broadband-network-noihttp://www.ntia.doc.gov/federal-register-notice/2012/comments-nationwide-interoperable-public-safety-broadband-network-noihttp://www.afdb.org/en/projects-and-operations/http://www.afdb.org/en/projects-and-operations/http://www.afdb.org/en/projects-and-operations/http://www.adb.org/projects/summaries.asphttp://www.adb.org/projects/summaries.asphttp://www.adb.org/projects/summaries.asphttp://www.ebrd.com/saf/search.html?type=projecthttp://www.ebrd.com/saf/search.html?type=projecthttp://www.iadb.org/en/projects/search-project-documents,1302.htmlhttp://www.iadb.org/en/projects/search-project-documents,1302.htmlhttp://www.iadb.org/en/projects/search-project-documents,1302.htmlhttp://www.iadb.org/en/projects/search-project-documents,1302.htmlhttp://www.worldbank.org/http://ieeexplore.ieee.org/http://ieeexplore.ieee.org/http://ieeexplore.ieee.org/http://www2.ntia.doc.gov/awardshttp://www2.ntia.doc.gov/awardshttp://www2.ntia.doc.gov/awardshttp://www.fcc.gov/cgb/rural/rhcp_applications.htmlhttp://www.fcc.gov/cgb/rural/rhcp_applications.htmlhttp://www.fcc.gov/cgb/rural/rhcp_applications.htmlhttp://www.dullesmetro.com/about/resources_links.cfmhttp://www.dullesmetro.com/about/resources_links.cfmhttp://www.dullesmetro.com/about/resources_links.cfmhttp://www.iccproject.com/project-overview.phphttp://www.iccproject.com/project-overview.phphttp://www.iccproject.com/project-overview.phphttp://www.iccproject.com/project-overview.phphttp://www.iccproject.com/project-overview.phphttp://www.iccproject.com/project-overview.phphttp://www.dullesmetro.com/about/resources_links.cfmhttp://www.fcc.gov/cgb/rural/rhcp_applications.htmlhttp://www2.ntia.doc.gov/awardshttp://ieeexplore.ieee.org/http://www.worldbank.org/http://www.iadb.org/en/projects/search-project-documents,1302.htmlhttp://www.iadb.org/en/projects/search-project-documents,1302.htmlhttp://www.ebrd.com/saf/search.html?type=projecthttp://www.adb.org/projects/summaries.asphttp://www.afdb.org/en/projects-and-operations/http://www.ntia.doc.gov/federal-register-notice/2012/comments-nationwide-interoperable-public-safety-broadband-network-noihttp://www.ntia.doc.gov/federal-register-notice/2012/comments-nationwide-interoperable-public-safety-broadband-network-noi


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Session 4 -Sep 18

Project Initiation & Planning Process Groups: Project Charter,Communications & Stakeholder Management

Readings:

• M-Pesa: Mobile Money for the “ Unbanked” Turn ing Cellphones into 24-Hour

Tellers in Kenya, Nick Hughes and Susie Lonie, Innovations, Winter/Spring 2007• Managing Disputes wi th Nonmarket Stakeholders: Wage a Fight, Withdraw, Wait,

or Work It Out, Anne T. Lawrence, California Management Review, Fall 2010


• The Broadband Availability Gap, OBI Technical Paper No 1, FederalCommunications Commission, April 2010

o Chapter IV – Network Economics - http://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdf , pages 62 - 83

PMBOK Reference – Sections 4.1, 4.2, 13.1 & 13.2, 10.1

Topics:• PM Framework: Initiating Project Phase

o Project Chartero Project Management Plan Componentso Stakeholder Register & Stakeholder Management Plano Communications Management Plan

• Wireless Network Deploymento Market Setup

Classroom Discussion:

• Mobile Money / Mobile Financial Services (mFS): M-PESA (Kenya)

Session 5 -Sep 25

Project Requirements & Scope Baseline

Readings:

• Delusion and Deception in Large Infrastructure Projects, Bent Flyvbjerg, MassimoGarbuio, Dan Lovallo, California Management Review, Case No. CMR423. 02/01/2009

• Why Good Projects Fail Anyway (HBR OnPoint Enhanced Edition). Nadim F. Matta,Ronald N. Ashkenas, HBR OnPoint, Case No. 4872. 09/01/2003, Harvard BusinessSchool Publishing

PMBOK Reference – Sections 5.1 – 5.4

Topics:

• PM Framework: Planning Project Phaseo Scope Management

• Project Requirements• Scope Baseline – Project Scope Statement, Work Breakdown

Structure (WBS)

• Wireless Network Deploymento Network Deployment Scope

Written Deliverable 1:• Project Management Concepts - T5 Mega-Project Analysis Due (UK)

http://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdfhttp://download.broadband.gov/plan/the-broadband-availability-gap-obi-technical-paper-no-1.pdf


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Session 6 -Oct 2

Project Schedule

Readings:

• The ABCs of the Criti cal Path Method, F. K. Levy, G. L. Thompson, J. D. Wiest,Harvard Business Review, Published September – October 1963

• Critical Chain Project Management: Motivation and Overview, Hilbert Robinson,Robert Richards, 2010 IEEE Aerospace Conference, September 23, 2009


• Scheduling Guide For Program Managers, Defense Systems Management CollegePress College, Fort Belvoir, October 2001, https://www.acquisition.gov/SevenSteps/library/DAUschedulinguide.pdf

o Chapters 3 - 6

PMBOK Reference – Sections 6.1 – 6.6

Topics:• PM Framework: Planning Project Phase

o Time Management Knowledge Area – Planning Phase• Activity Definition, Sequencing, Resource Estimation & Duration

Estimation• Schedule Baseline

• Wireless Network Deploymento Time-to-market considerations

Deliverables:

• Project Selection Due (Project Analysis Deliverables due on Nov 6)

https://www.acquisition.gov/SevenSteps/library/DAUschedulinguide.pdfhttps://www.acquisition.gov/SevenSteps/library/DAUschedulinguide.pdfhttps://www.acquisition.gov/SevenSteps/library/DAUschedulinguide.pdf


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Session 7 -Oct 9

Budgets, Human Resources & Quality Plans

Readings:

• Beyond Valuation: Options Thinking in IT Project Management, Robert G.Fichman, Mark Keil, Amrit Tiwana, California Management Review, Case No.

CMR304. Published 02/01/2005• An economic analysis o f t he EHAS telemedicine system in Alto Amazonas,

Andrés Martínez, Valentín Villarroel, Jaume Puig-Junoy, Joaquín Seoane, andFrancisco del Pozo, Journal of Telemedicine and Telecare, 1 January 2007; 13: 7 -14.

PMBOK Reference – Sections 7.1 – 7.3, 8.1, & 9.1


• Indirect-Cost Management Guide, 3rd

Edition, Defense Systems ManagementCollege Press College, Fort Belvoir, October 2001,

http://www.dau.mil/pubscats/PubsCats/icm_guide.pdf o Chapters 2 - 4

• A s tudy of a rural t elemedicine system in the Amazon reg ion of Peru, AndrésMartínez, Valentín Villarroel, Joaquín Seoane, and Francisco del Pozo, Journal ofTelemedicine and Telecare, 1 August 2004; 10: 219 - 225

Topics:

• PM Framework: Planning Project Phaseo Human Resource Plano Quality Management Plano Process Improvement Plano Cost Baselineo

Burn Rates and Funding Requirements

• Wireless Network Deploymento Resource Procurements & outsourced serviceso Implications of Link Budget Assumptionso Design Reviewo Search Rings

Classroom Discussion:Telehealth Exercise: EHAS (Peru)

http://www.dau.mil/pubscats/PubsCats/icm_guide.pdfhttp://www.dau.mil/pubscats/PubsCats/icm_guide.pdfhttp://www.dau.mil/pubscats/PubsCats/icm_guide.pdf


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Session 8 -Oct 16

Risk Management, Communications & Procurement Plans

Readings:

• The Innovative Organization: Creating Value Through Outsourcing. StevenTadelis, California Management Review, Case No. CMR389. November 2007

• Managing Risks: A New Framework , Robert S. Kaplan, Anette Mikes, HarvardBusiness Review, June 2012

• Managing Project Uncertainty: From Variation to Chaos, Arnould DeMeyer,Christoph Loch, &Michael Pich, MIT Sloan Management Review, Winter 2002

• The Diax Case (C): Non-Market Challenges in the Swiss Wireless TelephonyBusiness, Stefan Schuppisser, Executive MBA Universitat Zurich, Published 2001


• Risk Management Guide For DoD Acquis ition , Sixth Edition , Defense SystemsManagement College Press College, Fort Belvoir, August 2005,http://www.dau.mil/pubscats/PubsCats/RMG%206Ed%20Aug06.pdf

PMBOK Reference – Sections 11.1 to 11.5, & 12.1

Topics:

• PM Framework: Planning Project Phaseo Risk Registerso Risk Managemento Make or Buy Decisiono Statements of Work (SOW)o Source Selection Criteria

• Wireless Network Deploymento Initial Design Reviewo Zoning and Regulatory Compliance Assessmento

Contingency Planning

Classroom Discussion:Wireless Network Deployment / Zoning: diAx (Switzerland)

http://www.dau.mil/pubscats/PubsCats/RMG%206Ed%20Aug06.pdfhttp://www.dau.mil/pubscats/PubsCats/RMG%206Ed%20Aug06.pdfhttp://www.dau.mil/pubscats/PubsCats/RMG%206Ed%20Aug06.pdf


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Session 9 -Oct 23

Project Execution & Monitor ing & Control ling Process Groups -Scope, Schedule & Cost Control

Readings:

• Is Your Project Turning into a Black Hole? Mark Keil, Magnus Mahring, California

Management Review, Vol 53, Fall 2010• Earned Value Project Management Method and Extensions, Frank Anbari, Project

Management Journal, Published December 2003

PMBOK Reference – Sections 4.3 – 4.5, 5.6, 6.7, & 7.4

Topics:

• PM Framework: Executing / Monitoring & Controlling Project Phaseso Deliverables & Work Performance Informationo Schedule & Cost Forecastso Change Requestso Work Performance Measurements

• Wireless Network Deploymento Site Candidate Selectiono Physical Site Constructiono Systems Integration

Session 10 -Oct 30

Scope Verification, Quality Control & Quality Assurance

Readings:

• A Report on Technical and Operat ional Issues Impact ing the Prov is ion o fWireless Enhanced 911 Services, Dale Hatfield, Prepared for the FederalCommunications Commission, 2002

o http://fjallfoss.fcc.gov/ecfs/document/view?id=6513296239 o http://www.nena.org/sites/default/files/Hatfieldreport.pdf

PMBOK Reference – Sections 5.5, 8.2, & 8.3

Topics:

• PM Framework: Executing / Monitoring & Controlling Project Phaseso Quality Control Measurementso Validated Changeso Validated & Accepted Deliverableso Change Requests

• Wireless Network Deploymento Site testingo Network Optimization

Deliverables:

• Project Analysis Presentations Begin• Final Project Topic Selection

Classroom Discussion – E-911 / LBS Project: Wireless Enhanced 911 Services (USA)

http://fjallfoss.fcc.gov/ecfs/document/view?id=6513296239http://fjallfoss.fcc.gov/ecfs/document/view?id=6513296239http://www.nena.org/sites/default/files/Hatfieldreport.pdfhttp://www.nena.org/sites/default/files/Hatfieldreport.pdfhttp://www.nena.org/sites/default/files/Hatfieldreport.pdfhttp://fjallfoss.fcc.gov/ecfs/document/view?id=6513296239


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Session 11 -Nov 6

Project Communications & Performance Reports

Readings:

• Informal Networks: The Company Behind the Chart . David Krackhardt, Jeffrey R.Hanson, Harvard Business Review, Case No. 93406. Published 07/01/1993, Harvard

Business School Publishing• Are Your Engineers Talk ing to One Another When They Should, Manuel E. Sosa,

Steven D. Eppinger, Craig M. Rowles, Harvard Business Review, Case No. R0711J.Published 11/01/2007, Harvard Business School Publishing

• National Culture & Management, Philip M. Rosenzweig, Harvard Business SchoolNote 9-394-177, March 24, 1994

PMBOK Reference – Sections 10.2, 10.3, 13.3, 13.4

Topics:

• PM Framework: Executing / Monitoring & Controlling Project Phaseso Project Communicationso Change Requests

o Performance Reports

• Wireless Network Deploymento Internal & External Team Communications

Deliverables:

• Continuation of Mid-term Project Analysis Presentations• Written Deliverable 2 - Project Analysis Due

Session 12 -Nov 13

Risk Monitoring, Procurement Contract Award & Monitoring

Readings:

• What Works: ITC’s E-Choupal and Profitable Rural Transformation, Kuttayan

Annamalai, Sachin Rao, World Resources Institute, www.wri.org, Published August2003

• Winner's Curse in IT Outsourcing, Thomas Kern, Leslie P. Willcocks, Eric Van Heck,California Management Review, Case No. CMR221. Published 01/01/2002

• Negotiation? Auction? A Deal Maker’s Guide, Guhan Subramanian, HarvardBusiness Review, December 2009

PMBOK Reference – Sections 11.6, 12.2 & 12.3

Topics:

• PM Framework: Executing / Monitoring & Controlling Project Phaseso Work Performance Informationo Change Requests

o Selected Sellerso Agreements

• Wireless Network Deploymento Performance Monitoringo Pre-launch Coordination

Classroom Discussion:E-Commerce Project: ITC’s E-Choupal (India)

http://www.wri.org/http://www.wri.org/http://www.wri.org/


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Session 13 -Nov 20

Team Management

Readings:

• Leadership That Gets Results, Daniel Goleman, Harvard Business Review,March/April 2000.

• How Management Teams Can Have a Good Fight (HBR OnPoint EnhancedEdition). Kathleen M. Eisenhardt, Jean L. Kahwajy, L.J. Bourgeois III, HBR OnPoint,Case No. 536X. Published 11/15/2000, Harvard Business School Publishing

• Teamwork on the Fly, Amy C. Edmonson, Harvard Business Review, April 2012

PMBOK Reference – Sections 9.2 – 9.4,

Topics:

• PM Framework: Executing / Monitoring & Controlling Project Phaseso Project Staff Assignmentso Resource Calendarso Team Performance Assessments

• Wireless Network Deploymento Network Deployment Coordination

Final Deliverables:Project Management Plan Presentations begin

Nov 27 Thanksgiving Recess

Session 14 -Dec 4

Project & Contract Closure, Lessons LearnedRequired Readings:

• Lost Roots: How Project Management Came to Emphasize Contro l OverFlexibility and Novelty, Lenfle Sylvain, Christoph Loch, California ManagementReview, Fall 2010, Vol 53


• Going Wireless: Dialing fo r Development, Working Paper, David Lehr, AcumenFund, 2007

• Closing the Gap: The Link Between Project Management Excellence and LongTerm Success, Economist Intelligence Unit, October 2009

PMBOK Reference – Sections 4.6, 12.4

Topics:

• PM Framework: Closing Project Phaseo Closed Procurementso Final Product or Service and/or Transition

o Project Closeout & documentation

• Wireless Network Deploymento System Warranties

Final Deliverables:Project Management Plan Presentations (continued)Written Deliverable 3 - Project Management Plan Due

Documents

TCOM547 Course Syllabus_Fall 2013