Swedish Customs Swedish Customs Single WindowSingle Window

Mats WicktorMats Wicktor

Director Change ManagementDirector Change Management

Swedish Customs Head OfficeSwedish Customs Head Office

Chair TBG 4 UN/CEFACT Customs GroupChair TBG 4 UN/CEFACT Customs Group

Chair WCO Information Managment SubcommitteeChair WCO Information Managment Subcommittee

Tbilisi 2009-06-23Tbilisi 2009-06-23

Swedish CustomsSwedish CustomsSwedish CustomsSwedish Customsa modern public service with traditions since 1636a modern public service with traditions since 1636a modern public service with traditions since 1636a modern public service with traditions since 1636

What flows do we have What flows do we have to manage?to manage?

93.000.000 border 93.000.000 border movementsmovements

7.000.000 Customs 7.000.000 Customs declarationsdeclarations

98 % electronic 98 % electronic declarationsdeclarations

85 % automatically cleared85 % automatically cleared

Where is Sweden?Where is Sweden?

UN/CEFACTUN/CEFACT

World Customs OrganizationWorld Customs Organization

BackgroundBackground• Single Window was a consequence of the Single Window was a consequence of the

computerization starting in 1988.computerization starting in 1988.

• Electronic communication showed great Electronic communication showed great potential if seamless process were to be potential if seamless process were to be achieved.achieved.

• Customer requirements initiated the Customer requirements initiated the development of a true Single Window development of a true Single Window environment.environment.

• Added value through governmental integration Added value through governmental integration of eServices.of eServices.

• Enabling Single Window, assessments were Enabling Single Window, assessments were made according to:made according to:– VolumesVolumes– BenefitsBenefits– UsersUsers– CostsCosts

• Dialogue with customers and other public Dialogue with customers and other public services.services.

Design & development process Design & development process

TechnologyTechnology• Swedish Customs Single Window solutions Swedish Customs Single Window solutions

are available using different technologies:are available using different technologies:– EDIFACTEDIFACT– InternetInternet– Mobile solutionsMobile solutions

• Single Window solutions are available to Single Window solutions are available to customers regardless of technology, customers regardless of technology, investments or other prerequisites.investments or other prerequisites.

ClientsClients• Swedish Customs Single Window is used by Swedish Customs Single Window is used by

importers, exporters, brokers and other importers, exporters, brokers and other

international trade stakeholders.international trade stakeholders.

• Annually 98 % of all Customs declarations are Annually 98 % of all Customs declarations are

submitted using a Single Window solution.submitted using a Single Window solution.

• Automated processes forward necessary data Automated processes forward necessary data

to other concerned authorities.to other concerned authorities.

Critical to:Critical to:• Invite assignors to risk-discussionsInvite assignors to risk-discussions• Make the risk-assessmentsMake the risk-assessments• Make use of up-dated risk-profilesMake use of up-dated risk-profiles• Abandon the paper trailAbandon the paper trail• Have the power to release goods!!Have the power to release goods!!

Enablers for Single Window & Enablers for Single Window & Coordinated Border ManagementCoordinated Border Management

164 164 e-e-services - all free of chargeservices - all free of chargeSingle Window for 8 AgenciesSingle Window for 8 Agencies

CustomsTariff

Import; Operator; LicensesImport; Operator; Licenses

Customs Single WindowCustoms Single Window

CVEDCVED ??

Import; Operator; AuthorizationsImport; Operator; Authorizations

CustomsTariff

CBMCBM

Controls –one for all…Controls –one for all…

LicensesLicenses

Automated processes with Automated processes with Board of Agriculture, Board of Board of Agriculture, Board of

Trade and Inspectorate of Trade and Inspectorate of Strategic ProductsStrategic Products

Trade StatisticsTrade Statistics

• Automated collection, validation Automated collection, validation and submission to Statistics and submission to Statistics SwedenSweden

RiskAnalysis

Journal(Excel)

Export Refunds before

CIS

RefundApplication

Notification(24 h advance)

BoA

Exportdeclaration

Fax

Paper

orr via Edifact/CIS

Customs Officer works in

3 different systems

Exporter

notifies possible

amendments

Statistics etc

Statistics etc

Application

Application

CIS/RiskA

Exportdeclaration

with application and

notification(24 h advance)

BoA

via Edifact/CIS

Customs Officer works ONLY

in CIS

Exporter notifies possible

amendments

AEX Automated Export Refund

System

via XML

via Paper

CIS notifies Customs Officer of received declaration

CooperationCooperation with withbusiness communitybusiness community

TRUST!!TRUST!!

Thank you for Thank you for the attention !!!the attention !!!