Single Window

The Chilean Experience

Victor VALENZUELA Millán

Technical Director of Chile CustomsGeneva, 22 June 2005

Chile: South of the world

• Chile is located along the western coast of Southern South America between the Pacific Ocean and The Andes Mountains

• It is a very long country with a population of 15 million inhabitants

• Per capita Income: US$ 4,620

• Foreign Trade 2004: US$ 53 billion

Development Strategy

• Opening-up of economy and promoting of exports

• Commercial agreements

• Structural changes in Economy performance

Commercial Agreements

Economic Complementary

Agreements (ECAs)

Free Trade Agreements

Economic Association Agreement

Negotiated Agreements

Agreements Under-

Negotiation

International

Fora

Bolivia N° 22 Canada Europe New Zealand Panamá WCO

Venezuela N° 23 México Brunei China WTO

Colombia N° 24 Central

America (1)Singapore India APEC

Ecuador N° 32 USA FTAA

Mercosur N° 35 South Korea

Peru N° 38 EFTA (2)

(1) El Salvador and Costa Rica(2) Iceland, Norway, Switzerland, Liechtenstein

Main exporting products

• Copper : Main producer at worldwide level

• Minerals and molybdenum concentrate• Cellulose• Fish meat: Salmons• Wine• Wood

• Main destination countries for Chilean exports: USA, Japan, China

State Modernization

• Modernization of international trade-involved agencies

• Development of e-Government:

Use of ICTs to increase Chile’s competitiveness

- Ranked N° 22 in the E-Government Readiness Index

- Ranked N° 6 in the On-line State Index, among the 25 best-assessed countries

Single Window

• Digital Agenda

• Governmental priority

• Led by Chile Customs Service

• Co-operation between Customs and other Governmental agencies

Single Window

Aimed at:

Allowing import-export involved entities to electronically carry out their formalities via Internet

USERUSER

Treasury Treasury

Bank EntitiesBank Entities

Phyto-SanitaryPhyto-Sanitary

InternetInternet

Information

Information

Payment / Information

CustomsCustoms

Zoo-SanitaryZoo-Sanitary

HealthHealth

ForestryForestry

FisheryFishery

TransportsTransports

Information

Information

Integrated Agencies

Challenges to deal with

• The “paper” culture

• High percentage of manual formalities in different agencies

• Disparity on the implementation of ICTs by participating agencies

• Insufficient co-ordination among foreign trade stakeholders

• Some destination countries have not yet implemented the use of electronic signature

Message

User State

Expected Benefits

• Single Window focused to the Final User

• Increase security standards of commerce

• Customs formalities, times of clearance and operational expenses being reduced

• Higher transparency in public management

• Elimination of “paper” documents

• Increasing competitiveness of the country

Thank you for your attention