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1
AND ITS SUCCESS STRATEGIESPRESENTED BY:MEGHA NIMRANRAJATSUNIRAUN
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• Industry- Sector: Consumer Goods
-Industry: Luxury Goods and Accessories
• Revenue: CHF 5.142 billion (2009)
• Employees: 23,560 (2009)
• Key people: Nayla Hayek (Chairman), Nick Hayek, Jr. (CEO)
• Top Competitors • Citizen Holdings Co., Ltd. • Compagnie Financi re Richemont SA � • Seiko Holdings Corporation
COMPANY PROFILECOMPANY PROFILE
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• The Swatch Group Limited is the world’s largest maker of
finished watches
• It operates 156 production centres in seven countries and has
it’s brand presence in over 50 countries
• Swatch is a diversified multinational company which is active
in the manufacture and sale of finished watches, jewellery,
watch movements and components
• The swatch group is headquartered in Biel, Switzerland
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• Its production companies supply
movements and components to
third-party watchmakers in
Switzerland and around the world
• A key player in the manufacture
and sale of electronic systems used
in watch making and other
industries
• Also a leader in the field of sports
event timing
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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HISTORY
• It was formed from two of the largest watch concerns in
Switzerland - SSIH and ASUAG
• SSIH and ASUAG were reorganised and merged into ASUAG-
SSIH Holding Company by Hayek Engineering in 1983, the
majority taken over by Nicolas Hayek
• Renamed SMH in 1986, and ultimately The Swatch Group in
1998
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• Critical steps included:
– The merger of ASUAG and SSIH into SMH and
– The launching of a low-cost, high-tech, artistic and
emotional «second watch» – the swatch.
– The nomination of Nicolas G. Hayek as CEO, successfully
created new opportunities and established a new culture
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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PRODUCT PORTFOLIO
• Swatch products are sold under it’s 19 watch brands
• Breguet, Blancpain, Glashutte – Original, Leon Hatot, Jaquet –
Droz, Omega and Tiffany In The Prestige and Luxury Range
• Longines, Rado and Union Glashutte constitute the high range
• Tissot, Calvin Klein (CK), Certina, Mido, Hamilton and Balmain
are the products in the middle range
• Swatch and Flik Flak are in the basic range segment
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• Swatch watch brand includes product lines such as:– Swatch originals– Swatch Irony – Swatch Skin – Swatch beat– Swatch bijoux
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• The Swatch Group owns several companies which do research
(Asulab, EM Microelectronic-Marin, Oscilloquartz SA),
produce movements (ETA SA, Valjoux, F. Piguet),
• produce pieces of watches (Comadur).
COMPANIES
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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Prestige/ luxury
HIGH
MEDIUM
BASIC
BREGUET
BLANCPAIN
LONGINES
OMEGA
RADO
TISSOT
CK
MIDO
FLIK FLAK
SWATCH
PERCEPTUAL MAPPING
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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RETAILING
• Tourbillon is the multi – brand retail label
• The Tourbillon brand boutiques offer all Swatch Group luxury
brands products – watches and jewellery collections –
highlighting each brand’s appeal in specially designed
environment
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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GLOBALIZATION
• The global watch market is dominated by Swiss
manufacturers.
• The three leading Swiss companies are Swatch Group,
Richemont and Rolex, representing the largest share in the
global watch market.
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• Swatch emphasizes that its watches to be distributed worldwide:– must have style– must be cheap to make– must be priced competitively– be durable, and– establish a technological lead.
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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STRATEGIES
• The strategies followed by swatch to sustain it’s competitive
advantage are:
Blue Ocean Strategy
Backward Integration
Multi Segment Strategy
Market Penetration
CompanyMarketing Mix
Segment 1Segment 2Segment 3
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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BLUE OCEAN STRATEGY• In blue oceans, demand is created
rather than fought over. • There is ample opportunity for growth
that is both profitable and rapid.• In blue oceans, The corner-stone of
Blue Ocean Strategy is 'Value Innovation'.
• A blue ocean is created when a company achieves value innovation that creates value simultaneously for both the buyer and the company.
•Blue Ocean Strategy aims to capture the mass and core of the reconstructed and expanded market.
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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BACKWARD INTEGRATION• ETA sells so-called ‘ébauches’ or
incomplete watch movements to
third parties.
• Most smaller watch companies,
both Swiss and worldwide, buy
their movements from ETA.
• Even the Richemont Group, one of
the big three Swiss watch groups
whose luxury brands include
Cartier is heavily dependent on
movements supplied by ETA.
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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MULTI SEGMENT STRATEGY• Swatch watches has been positioned to cater to the needs
and desire of the mass market .• its products are offered in basic range segments which go on
till the elite class Company
Marketing Mix
Segment 1Segment 2Segment 3
They have series of watches for every season , every special occasion and every possible event in the world.
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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PRODUCT GROWTH MATRIX
Switzerland New tech. always
As in India 7 brands
Blue ocean
Hire artists to design the product
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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GENERIC STRATEGYCOST UNIQUENESSCost Leadership Differentiation
Focus
Backward integration
Flik flak
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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TECHNOLOGY & DESIGN INNOVATIONS
• Swatch has established world- class recognition for their
expertise in manufacturing movements
• They have continued to focus on refining and further
developing new movements
• For design, the watches need to be attractive, daring in design
and aggressively priced, with high quality and innovative flair
• The swatch watches are high tech and come in A variety of
fashion and art design
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LEADING TIE-UPS
• Tie ups with NASA & ISS • The International Space Station also represents a new era for
the Omega's longstanding involvement with space exploration.
• The Omega Speedmaster Professional X-33 a watch developed to NASA's strict requirements with the help of astronauts and professional pilots once again proves its reliability as the official watch of the ISS
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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SPONSORSHIPS
• Sponsorships With Sports
- official timekeeper of every Olympic sport
- promotes two major events in India :sailing & golf.
• Omega’s Olympic Limited
-edition watch released 88 days before the start of the Beijing
Olympics
• Omega & James Bond
- limited edition watches with 007 engraved clasps
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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BCG MATRIX
STARS QUESTION MARKS
BLANCPAINBREGUET
-
CASH COWS DOGS
TISSOTRADOCALVIN KLEINMIDOLONGINESOMEGA
NO BRAND AS SUCH
MARKET SHARE
MARKET GROWTH
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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CONSIDERATION WHILE ENTERING MARKETS
• While appointing retail stores, swatch concentrates on three
important aspects, namely:
• Location
• Professionalism of the men who would sell products to
customers
• Merchandising to ensure that customer is motivated to buy
• Swatch expands the market in a systematic way without
compromising on merchandising and dealers to sell it’s brands
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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SWATCH IN INDIA
• Company : Swatch Group India Private Limited
• Mode Of Presence In India : 100 Per Cent Subsidiary
• Year Of Entry: 1998
• Key Business: Watches
• Country Manager : Gopalratnam Kannan
• It Has Already Introduced Seven Of Its 19 International Brands
In The Country
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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• The Swatch Group currently retails through roughly 150 points
of sales across 53 towns in the country.
• It also has a Service Centre in New Delhi to provide after sales
service
• Some Swatch Group brands like Omega, Rado and Longines
have their own flagship stores in key cities of the country
• Competition from Titan, Timex
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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KEY SUCCESS FACTORS IN INDIA• Large consumer market
– about US$ 10-11 million in size and is pegged to grow at 20-
25 per cent annually
– Consumers in the high net-worth individuals’ category in
India are growing fast
• Aggressive Marketing
– celebrities from the Indian film industry have been hired to
endorse its brands like Longines, Omega and Rado
– also strategically invested in print advertisements, points of
sale, merchandise and event promotions
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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FUTURE PLANS
• Swatch plans to open Watch making school in India: students
from this school are expected to be absorbed by the swatch
group's after sales service.
• 51 per cent foreign direct investment being allowed in single
brand retail ventures
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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CORPORATE SOCIAL RESPONSIBILITY
• The corporate responsibility of swatch is categorized into two
parts, namely:
• Swatch Group Environmental Policy
• Swatch Group Social Policy
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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Swatch Group Environmental Policy
The policy can be summarized in the following points:
• The conservation of the natural environment and it’s
resources
• The avoidance of unnecessary waste
• The production of ecologically sound products by the most
efficient means
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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It includes:
• Fundamental principles
• Employment
• Training
• Working conditions
Swatch Group Social Policy
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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KEY SUCCESS FACTORS OF SWATCH
• Unique ad campaigns
• World class designs
• Aggressive and penetrating strategy
• Watches for everyone
• Efficient designers were appointed
• Customer – centric approach
AMITY GLOBAL BUSINESS SCHOOL CHANDIGARH
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THANK
YOU