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Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine [email protected] 909-576-8375

Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine [email protected] 909-576-8375

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Page 1: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Sustainability: A Competitive AdvantageKenneth George, MBA, MSAM

Concordia University Irvine

[email protected]

909-576-8375

Page 2: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Opportunity with Sustainability“Every single social and global issue of our day is a business

opportunity in disguise”

Peter F. Drucker – Concept of the Corporation

“You cannot manage other people unless you manage yourself first.”

Peter F. Drucker – The Effective Executive

Page 3: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Sustainability Business with Balance Corporate Social

Responsibility Sustainability is Business

Strategy 2013 – 80% of CEO say

sustainability is a critical to competitive advantage 2003 – 25%

Cost Profit

Source: SVP Survey (2003); MIT SMR and Boston Consulting (2011): UNGC – Accenture (2013)

Page 4: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Sustainability as Value Creation

Value Transfer

Sustainable Value

Value Destruction

Value

Transfer

Source: Laszlo, C (2008) Sustainable Value, Standard University Press

Page 5: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Midsize Private CompanyGojo - Private family businessInventors of Purell

Reduce water usage

by 30%

Reduce solid waste

by 25%

Reduce greenhouse

gases (GHG) by

5%

Page 6: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Mid-Size Private Company

$300 Million SalesIndustrial Sands

Launched 200540% Annual Growth

Planet

Prosperity

People

Page 7: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Public Traded Company

Tennant – Chemical Free Cleaning Company

Page 8: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

FORTUNE GLOBAL TWO COMPANY

"We save people money so they can live better."

“If we work together, we’ll lower the cost of living for everyone…we’ll give the world an opportunity to see what it’s like to save and have a better life.”

Difference they can make

Year: Stores:

1962: 1

1979: 276

1987: 1,198

1996: 2,943

2005: 5,289

2011: 8,970

Walmart - Mission

Page 9: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Connection

Does Vision and Mission Fit

Why does mission care?

Why does a vision matter?

Frontline employeesPartnerships

Page 10: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

How to think BIG

• Become SustainableB

• InnovationI

• GrowthG

Page 11: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Paint a new futureChose any product, service or organization

What is the business strategy?

How can it differentiate itself in ways that good for business and society?

Page 12: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

S&P 500 Market Value197583% of the stock price was based on tangible assets

200919% of the stock price was based on tangible assets

Stocks today are based off intangible assets

Source: MIT SMR and Boston Consulting (2010)

Page 13: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

What future do you want? Sustainability TodaySustainability in the future

Sustainability TomorrowEmbedded StrategiesRadical InnovationNet Positive ImpactSocially inclusive Scaling system change

Page 14: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Funny Ways to Sustainability

Page 15: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Incremental to Radical

Incremental change to radical innovation Doing less harmIncrease profits

Page 16: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

The Next Competitors“The biggest threat for U.S. multinationals is not existing competitors… It is going to be emerging market

competitors.”

The Wall Street Journal

:Year In Millions of Dollars1974 $1,3001984 $3,6331994 $9,3952004 $31,3932008 $61,475

Source: MIT SMR and Boston Consulting (2014)

Page 17: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Disruptive Innovation

Page 18: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

BOP

1 Billion People

1 Billion People

4 Billion People

1 Billion People

Income > 12,200 Per Year

$12,200 > Income > $4,000 Per Year

$4,000 > Income > $1,000 Per Year

Government andNon-Profits

Source: National Geographic 2011

New Market Capability

Page 19: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Next?Sustainability

Strategic Environmentalism

Regulatory Compliance

What is missing for business to be able to leverage sustainablyfor profit and world benefit?

Source: Andrew Hoffman, Ross School of Business

Page 20: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Insufficient but Change Wanted

67% of CEOs do not believe that business is doing enough to address global sustainability

2013 survey of 1,000 CEOs

Sustainability is re-framed as flourishing

Source: The UN Global Compact-Accenture CEO Study on Sustainability, (2013)

Page 21: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Next - Personal Flourishing

Centers on the basic feeling of being connected with one’s complete self, others, and the world around you

“Society needs a return to spiritual values – not to offsets the material but to make it fully productive”Drucker – Landmarks of Tomorrow 1959

Source: Based on research by Mitroff, I. and E. Denton, Sloan Management Review

Page 22: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Reason for Being

Well Being Being Well

Page 23: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Connection

People who experience a greater sense of connectedness to self- others and the world around them are more likely to incorporate care for others and for future generations.

Page 24: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

FlourishingInspired every day to solve complex business problems that benefit society and the business

Wisdom Workers

Source: Laszlo, C. and J Brown, et al. Flourishing Enterprise

Page 25: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Why Are We The Way We Are

Mental ModelsWhat ones do we hold today?

Which ones might enable flourishing?

Source: Senge, Peter (1990), The fifth discipline

Page 26: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Foundations in Spirituality

To understand why we hold our mental models and to develop the capacity to change them we can turn to spirituality

It reveals our deeper assumptions about the nature of reality

Page 27: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

Appreciative Management

1. Appreciate “Best of what is”

2. Imagine “What might be”

3. Design “What should be”

4. Create “What will be”

Mission and value statement that you live by

Page 28: Sustainability: A Competitive Advantage Kenneth George, MBA, MSAM Concordia University Irvine kenneth.george@cui.edu 909-576-8375

New Future Together

Kenneth George, MBA, MSAM Concordia University [email protected]