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Supplier Guide

Supplier - ArcelorMittal South Africa · 3.1 E-learning for ArcelorMittal SA – Contractors 6 3.1.1What is E-learning 6 3.1.2Who must ... The purpose of this supplier guide is to

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Page 1: Supplier - ArcelorMittal South Africa · 3.1 E-learning for ArcelorMittal SA – Contractors 6 3.1.1What is E-learning 6 3.1.2Who must ... The purpose of this supplier guide is to

SupplierGuide

Page 2: Supplier - ArcelorMittal South Africa · 3.1 E-learning for ArcelorMittal SA – Contractors 6 3.1.1What is E-learning 6 3.1.2Who must ... The purpose of this supplier guide is to

1 Introduction 1

2 Vendor management 12.1 Vendor application procedure 12.2 Updating your vendor master data 22.3 Automated document update system 3

2.3.1 Q: How it works? 32.3.2 Q: What happens once the workflow is complete? 32.3.3 Error accessing the workflow 3

2.4 Material masters and vendor linking 42.5 B-BBEE verification certificates and sworn affidavits 5

3 Contractor Management (Only onsite contractors) 63.1 E-learning for ArcelorMittal SA – Contractors 6

3.1.1 What is E-learning 63.1.2 Who must do E-learning? 63.1.3 How does E-learning work? 63.1.4 Who can be contacted? 6

3.2 Medical fitness certificate examination for all contractors 73.3 Terminating of Training Services 8

4 Procurement 154.1 Tenders and RFQs 154.2 Valid official authority 174.3 Buying out of procedure 174.4 After hour breakdown 17

5 Warehousing 175.1 All deliveries must be accompanied by 175.2 Information on a delivery note 185.3 Items to be delivered 185.4 Delivery times 185.5 Service or work carried out at the plant (M115c) 18

6 Capital procurement 19

7 Shared services (accounts payable) 197.1 Invoices 197.2 General 19

8 SHERQ requirements 208.1 CORPSHE0002 – SHE Requirements & expectations 20

9 Code of conduct: anti-corruption guidelines 209.1 Anti-corruption guidelines 209.2 The ArcelorMittal code of business conduct 209.3 Legal Environment 209.4 What is corruption? 219.5 Who is a government official? 229.6 Private-to-private corruption 229.7 Procurement and bidding procedures 229.8 Business partners, agents, contractors and other third parties 239.9 Anti-corruption clauses 24

Contents

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9.10 Mergers and acquisitions 249.11 ArcelorMittal employees 249.12 Gifts, entertainment, travel 24

9.12.1 Gifts 249.12.2 Entertainment & travel 25

9.13 Contributions to trade unions 279.14 Charitable / Corporate responsibility contributions 279.15 Accounting requirements 279.16 Internal controls 289.17 Audits 299.18 Whistle-blower policy 299.19 Anti-corruption sanctions 29

9.19.1 Criminal liability and civil penalties 299.19.2 Civil liability and damages 299.19.3 Suspension or Debarment 309.19.4 Sanctions taken by ArcelorMittal 30

9.20 General guidance and contracts 30

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1. Introduction

The purpose of this supplier guide is to provide our new and/ or active vendors with guidance pertaining to ArcelorMittal South Africa (Pty) Ltd’s (AMSA) core functions. This guide will provide vendors with a summarised “how to guide” that should be followed to ensure that our vendors understand and comply with our internal business environment. Vendors are urged to familiarise themselves with the contents of this guide as well as our expectations stated in our Code of Conduct.

2. Vendor management

2.1 Vendor application procedure Our Vendor registration procedure is as follows:• Potential vendors have to market their service or products at the various AMSA plants. An internal contact list can be provided by the Vendor Management Department on request.• AMSA end users to complete an internal document titled “M36c Request for New Vendor”, and obtain approval from their Works Manager• Approved M36c to be forwarded to the Vendor Management Department• A Vendor Specialist will determine if an additional vendor for the requested source of supply is required• If an additional vendor is required a Vendor Application pack will be forwarded to the entity• Vendor has to submit the completed Vendor Application pack to Vendor Management• The Vendor Specialist evaluates the application pack with the following compulsory attachments:

- Company/ Entity registration certificates- As prescribed per type of legal entity- BBBEE compliance certificate (You have to be at least a Level 4)- SARS Tax Clearance Certificate- Company letterhead- Original cancelled cheque or letter from the bank/ financial institution confirming details- Electronic payment transfer instruction- Letter of Good Standing from Compensation Commissioner- Proof of whether vendor’s SHEQ Systems are compliant to AMSA systems or ISO/OHSAS certified- Tax questionnaire by labour brokers, consultants and vendors executing work on our premises- A signed copy of AMSA General Conditions of Purchase (Attached to Application Pack)- Signed occupational Health and Safety agreement (37.2- Attached to Application Pack)- Signed responsible sourcing questionnaire (Attached to Application Pack)- Letter from vendors auditor to confirm his financial status

• Upon receipt of the duly completed application pack and if required, the Vendor Specialist and relevant plant personnel will schedule and conduct an audit to confirm Quality, Safety and Environmental compliance with AMSA requirements• The entity will be informed of the outcome of the audit and advised on the next steps in the process• If a Vendor`s scope is to perform work on site, general and plant specific safety inductions need to be attended

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• A safety file also needs to be compiled, by the vendor, which complies with ArcelorMittal 27 point safety requirements before a permit to work or order will be issued• All employees working on site must be declare fit by selected medical facility / and or pre-approved facilities as arrange with AMSA Medical department

2.2. Updating your vendor master data

The Vendor Management Department strives to maintain a positive relationship with its vendors. Part of this relationship is ensuring that your vendor master data is up to date. We have created a central communications point to serve as a dedicated communication channel between AMSA and its vendors:

[email protected]

All vendor master data changes or certificate updates should be sent to the above email address. Please remember to include your vendor number in your request.

We have furthermore provided some guidelines below of the information required from our vendors who request a change or update.

Change requested Documentation required

Telephone, fax, e-mail, contact person, business address, etc.

Update required annually. Failure to do so can result in your vendor number being temporarily blocked

Update required when current certificate has expired

Send the change request with the applicable name change certificate from the registrar of companies to the VMSA mailbox

Send the change request with the applicable name change certificate from the registrar of companies to the VMSA mailbox. To update info, a Vendor application pack will be forwarded to the vendor

Send the request to VMSA mailbox. A vendor specialist will evaluate the request and make contact with you with further instructions. Vendors will be required to complete a new vendor application pack and provide all required legal documents

Email request to VMSA mailbox. Clearly state the change requested on a company letterhead or in the email body containing vendor’s email signature

Update of expired SARS Tax Clearance certificate or Compensation Commission Letter of Good Standing

Update of other expired certificates (ISO, etc.)

Vendor name change only – Company registration number, tax number, VAT number, etc. unchanged

Vendor name change – CC to (Pty) Ltd

Vendor name change – New company registration number, tax number, VAT number, etc.

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2.3 Automated document update system

AMSA is required to update the following document types for each vendor on an annual basis:

• Compensation Commissioner Letter of Good Standing • SARS Tax Clearance Certificate

AMSA has developed a system to automatically initiate a workflow process that notifies the vendors via email that they are required to submit updated documents electronically and provides an appropriate platform to do so.

2.3.1 Q: How it works?

• You will receive an email from [email protected] mailbox when one of the above-mentioned documents has expired. Clicking on the link will take you to a web form (See example below of what the form

looks like)• The form will indicate your current contact details on our system and the document that has expired and its expiry date• You are required to upload a new document, select the document type from the dropdown list and input the new expiry date• You are able to send us a message in the comment section and also update your contact details if required• After completion, you submit the form back to us• We will review the information you have sent and, if all is correct, you will receive a notification stating that the workflow has been completed

2.3.2 Q: What happens once the workflow is complete?

• When a workflow is completed, it will be archived in our Content Server for future reference and your vendor profile updated with the new information

2.3.3 Error accessing the workflow

• Cybercrime is a major security threat to companies. As a result of this, some email systems block access to our workflow as a precautionary measure• The screenshot below provides an illustrative guide on how to resolve potential workflow access problems to ensure that you are able to upload valid copies of expired documents:

Letter on a company letterhead from both companies stating the exact details of the planned merger and signed by a duly appointed representative from each company

A vendor can request that their vendor number be blocked if they no longer wish to conduct business with AMSA

Mergers between companies

Block vendor code

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Sworn affidavits are also applicable to QSEs with black ownership of at least 51%, but they are not granted automatic Empowering Supplier status as in the case with EMEs.

Sworn affidavits can only be issued by a Commissioner of Oaths. The amended Codes of Good Practice make no provision for the issuing of BEE certificates or auditors / accounting officer letters for EMEs and black owned QSEs, but instead specifically allow for the issuing of sworn affidavits.

The application of the amended codes and the basis for measurement are published in Gazette No 38765, and can be summarised as follows:

2.4 Material masters and vendor linking

A vendor needs to be linked to a Material Master in order for a Purchase Order to be placed on a vendor. Vendors are linked to a Material Master via an M36c internal request on the provision that it falls within their scope of supply or service.

Vendors have to, on a continuous basis, market their products and services to the respective end users to ensure that AMSA is aware of what a vendor has to offer. This is also applicable when the vendor has acquired new products or services. If AMSA is not aware of what a vendor has to offer, it will not be able to purchase the product or service.

A vendor can request an internal contact list from Vendor Management for marketing purposes.

2.5 B-BBEE verification certificates and sworn affidavits

A significant change for Exempted Micro Enterprises (EMEs) is the removal of the requirements to obtain a B-BBEE verification certificate to confirm its B-BBEE Status Level (as well as for Qualifying Small Enterprises (QSEs) in certain circumstances). The amended codes make provision for confirmation of an EME`s B-BBEE Status Level via a sworn affidavit confirming the entity`s annual total revenue and black ownership.

The Companies and Intellectual Property Commission (CIPC) has also been granted authority to issue certificates to EMEs, but only on initial registration of a start-up entity, i.e. the status that applies to an enterprise for the first year following its formation or incorporation.

Size of entity in terms of annual total revenue

Black ownership B-BBEE Status level

Type of validation

EMEsR 0 - R 10 Million

100% Black owned

51%+ Black owned

Level 1

Level 2

Sworn affidavit (or EME certificate issued by CIPC if a start-up)

Sworn affidavit (or EME certificate issued by CIPC if a start-up)

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Size of entity in terms of annual total revenue

3. Contractor Management (Only onsite contractors)

3.1 E-learning for ArcelorMittal SA – Contractors

3.1.1 What is E-learning

This training was proposed and accepted during 2014, this is when we implemented the e-learning for onsite contractors as well as AMSA employees.

3.1.2 Who must do E-learning?

For contractors, it will be any person in a managerial position and all of the permit receivers who will be receiving the permit to work are required to complete the online training.

3.1.3 How does E-learning work?

The contractor will receive a link to register on the online platform. After registering, the contractor will receive an approval mail from AMSA that registration has been approved, this may take 12 – 24 hours.

After the approval has been done the contractor will be able to do the e-learning online. The contractor is required to print the competency report. A copy of the report needs to accompany the contractor to the Permit to Work and the Gas & Confined Space classroom training that they will attend. This serves as their proof that the e-learning was done and proof that the contractor is competent on the theory part.

Black ownership B-BBEE Status level

Type of validation

QSEsR 10 M - R 50 Million

Large enterpriseR 50 Million +

<51% Black owned

100% Black owned

51%+ Black owned

<51% Black owned

0 - 100% Black owned

Level 4

Level 1

Level 2

To be measures in terms of the QSE Scorecard

To be measures in terms of the Generic Scorecard

Sworn affidavit (or EME certificate issued by CIPC if a start-up)

Sworn affidavit

Sworn affidavit

Full verification certificate required

Full verification certificate required

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3.1.4 Who can be contacted?

3.2 Medical fitness certificate examination for all contractors

Medical examinations must comply with prescribed standards to be accepted by AMSA.

Please note the following regarding medical examinations:

• All examinations should be performed under the supervision of a qualified Occupational Medical Practitioner, who accepts final accountability for all findings and recommendations

• The following tests need to be performed as a minimum standard:- PA Chest x-rays- Lung function tests- Vision screening test- Audiometric testing- Urine testing- Complete history and physical examinations

The following service providers, whose fitness certificates comply with the set standards, are currently the only approved service providers:

• EOH Health 016 889 9862• Katlego Occupational Health 016 986 1439• Basadi Occupational Health Sasolburg 016 971 1541• Basadi Occupational Health Alberton 011 908 6890• Prem-Med Saldanha 022 714 0455• Prov Surv Saldanha 022 713 1009• Medsafe Saldanha 022 714 1406• Life Occupational Health Saldanha 022 709 4034• Real Tree Newcastle 034 314 7269 • The Workforce Group Newcastle 034 314 7134• EOH Health Midrand Pretoria 011 554 1930 If any contractors are using other medical service providers than the above-mentioned, it is the contractor’s responsibility to report this to the Medical Station Manager at the works you will be working in, in order for the service provider to be audited and approved.

Business Unit Responsible person

Contact number E-mail address

Vanderbijlpark WorksVereeniging WorksAMCC & Pretoria Works

Saldanha Works

Newcastle Works

Jacqueline Jansen van Vuuren

Chantal Carstens

Yashmika Mughoo

016 889 5210

022 709 4600

034 314 7381

[email protected]

[email protected]

[email protected]

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If fitness certificates where issued by any other service provider, the contractor will not be allowed to work on the plant, unless pre-approval is obtained from Medical Station Manager.

Task initiators and the Procurement department must ensure that all contractors used on their site comply with the above requirements. Line management and the Safety department will do audits and spot checks with regard to compliance.

Should there be any deviations that line/contractors are not sure about, please contact the responsible person in your area:

3.3 Terminating of Training Services

AMSA Vanderbijlpark Works informed GSRC Training Services that services provided to AMSA Vanderbijlpark Contractors, providing a service/hired labour to AMSA, will no longer be accepted from 1 September 2016.

GSRC (that made use of the AMSA training material) is no longer associated with AMSA in providing training and AMSA have withdrawn their accreditation with GSRC.

All Contractors providing a service / hired labour to AMSA Vanderbijlpark Works are hereby notified to the two service providers for AMSA SHE Induction as well as Continuous HIRA training, as a minimum training requirement to enter the premises:

Vanderbijlpark, Vereeniging, AMCC WorksReal Tree Training & NTASA Training AcademyContact information: 016 889 9804 Contact information: 016 932 [email protected] [email protected]

Saldanha WorksTrainer Gerhard OosthuizenContact information: 022 709 [email protected]

Business unit Responsible person Contact number

Vanderbijlpark Works

Saldanha Works

Newcastle Works

Vereeniging Works

AMCC

Tinkie Wessels (Manager, Health)

Ewert Bredenhann (Manager, Contractor Management)

Willem Nieuwoudt (Safety Practitioner)

Riasha Sumair (Safety Practitioner)

Thabo Moyo (Manager)

Danielle van Rooyen (Coordinator)

016 889 3043083 232 0361016 889 4184083 425 4290

022 709 4619083 299 1512

034 314 8743072 641 4699

016 450 4026083 304 0134

016 889 9056073 029 3034

Business unit Responsible person Contact number

Pretoria Works Jo-Ann Myburgh (Safety Practitioner) 012 380 2208 073 138 2801

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Newcastle WorksTrainer Yashmika Mughoo Contact information: 034 314 [email protected]

Pretoria WorksTrainer Paul Zietsman Contact information: 012 380 [email protected]

These are the only providers that can declare Contractors competent on the above mentioned requirements to enter onto site. All contracted employees must have proof of training, as per AMSA arrangement with Service Providers. Not abiding by this arrangement is a non-conformance and will result in Contracting being removed from site.

Please note that AMSA SHE Induction is valid for one year from competency declaration date and Continuous HIRA valid permanently. Contractors that have previously been trained by GSRC and still have valid competencies will be accepted until the expiry date of the cards.

Please note that no re-training would be expected.

Contractors must contact and arrange the necessary training themselves as per above contact information.

AMSA remains committed to the deliverance of quality training and will conduct audits on these service providers to ensure they meet the necessary requirements.

All employees must have access cards arranged with Access control. [email protected]

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All employees working on site must be trained according to AMSA Training matrix (AMSASHE00121) procedure by approved service provided.

AMSA SHE 00121 (ver 01) AMSA FPS training model (guidelines rules and matrix).doc Page 12 of 12

12

APPENDIX D

FPS Training matrix for contractors (short version)

Num

ber

SAP course code Course title

Dur

atio

n (h

ours

)

Validity (months)

Executer (team workers) Permit receiver / supervisor Executor (not working in GHA or confined space0

Executor (working in GHA and confined space)

Permit receiver / supervisor (not working in GHA or confined space

Permit receiver / supervisor (working in GHA or confined space)

1 AMSASHE00027 AMSA SHE induction 4H 12 M X X X X

2 AMSASHE00043 Continuous HIRA 2H 12 M X X X X

3 AMSASHE00020 Lockout basic

4 AMSASHE00023 Permit To Work (basic) 2H 24 M X X

5 AMSASHE00052 GHA & Confined spaces (basic) 6H 12 M X

6 AMSASHE00042 Area and task HIRA (skills) Classroom 8H Permanent X X

7 AMSASHE00057 Working at heights (skills) Classroom 6H 12 M X X X X

8a AMSASHE00044 Lockout skills E-learning

8b AMSASHE00022 Lockout skills Classroom

9a AMSASHE00045 Permit to Work skills E-learning 2H Permanent X X

9b AMSASHE00025 Permit to Work skills Classroom 2H 24 M X X

10a AMSASHE00127 Gas & confined space skills E-learning 6H Permanent X

10b AMSASHE00054 Gas & Confined spaces skills Classroom 6H 12 M X

11 GTFIRE-0001 Breathing apparatus and rescue pack 4H 12 M Working in confined space class 3 and GHA class C. PPE requirements for Breathing Apparatus training: Overall, safety shoes hard hat and gloves. Copy of medical fitness certificate should be submitted.

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All Supervisors must be appointed according to AMSA Permit to Work procedure. (AMSASHE00025)

Page 1 of 2

I, add name AS THE DESIGNATED COMPETENT APPOINTEE, GMR 2.7 (a), HEREBY APPOINT YOU add name AS A PERMIT RECEIVER TO RECEIVE PERMITS ACCORDING TO THE AMSA PERMIT TO WORK PROCEDURE. You as Permit Receiver will be responsible for: 1. Be a competent person and appointed by the contractor CEO (appointee in accordance to section 8 or 16 of the

OSH Act) as the supervisor (person in charge) of the work to be executed under Construction Regulation 8(1). 2. The 8(1) supervisor may appoint additional supervisors as contractor supervisors under regulation 8(2) to assist

you in your duties but remains the responsible person. 3. Only accept responsibility for permits in areas where you has been declared competent for on a specific plant, that

is, plant specific safety training, HIRA, SWP and other applicable requirements. 4. Only sign for one permit unless permission has been granted to sign for more than one permit in a specific area.

The ArcelorMittal task initiator will grant permission. 5. Physically accompany the ArcelorMittal Task Initiator (and subject matter experts) to the work place to identify, and

where possible, physically mark the equipment to be worked on. 6. Before starting with the task, do a HIRA to ensure that all hazards and mitigating steps are covered. 7. Ensure that the HIRA has been communicated to all workers under your supervision. All task executors have

signed for understanding and acceptance of the HIRA. Keeps a copy with you. 8. Ensure that all required safety and standby equipment such as fire extinguishers, gas monitors, and breathing

apparatus as applicable to the specific task is available and in working condition and that the workers understand and are trained in the correct use thereof.

9. Ensure that the tools and equipment used are serviceable and in good working condition. 10. Be present at all times at the work place – a legal requirement under Construction Regulations 8(1). 11. Be responsible for all work and workers under your supervision. 12. Ensure that all work is carried out in accordance to safe work practices and specific guidelines as stipulated on the

permit. This includes PPE. 13. Brief all workers on emergency procedures, escape routes and assembly points. 14. Be responsible for all work and workers under your supervision. 15. Be able to communicate (mobile phone) with Emergency Services, Permit Issuer, Task Initiator and ArcelorMittal

Client agent at all times. 16. Withdraw all personnel immediately and ensuring that the permit is withdrawn or revoked should any change to the

permit conditions occur, which could possibly endanger the safety of personnel or equipment. 17. Should the permit receiver’s permit be lost or damaged to such an extent that it is not legible, work must be

stopped immediately and the team must report to the permit issuer immediately in order for the permit to be re-issued.

18. Transfer applicable permits at the end of the shift to the new permit receiver via an appointed Permit Issuer. 19. Return the permit to the Permit Issuer after assuring that the work has been completed, the area is left clean and

that all workers have vacated the area.

Initials of appointee Date

Appointment letter Permit receiver (contractor) APL FPS 08 version 01

Page 2 of 2

Note: The Permit Receiver will, by signing the permit, state that: “I, the undersigned, hereby accept full responsibility for all workers and work to be carried out as stated on the works order, scope of work, Construction Regulations, etc. including special requirements as stated on the permit.” Construction Regulation 8: Management and supervision of construction work: 8(1) A contractor shall appoint a full-time competent employee in writing as the construction supervisor, with the duty

of supervising the construction work on a single site. Including the duty of ensuring occupational health and safety compliance, and in the absence of the construction manager an alternate must be appointed by the principal contractor.

8(2) A contractor must upon having considered the size of the project, in writing appoint one or more assistant

construction managers for different sections thereof: Provided that the designation of any such person does not relieve the construction manager of any personal accountability for failing in his or her management duties in terms of this regulation.

Your appointment is valid for two years from the date of acceptance.

Appointment letter: FPS requirement

APPOINTED BY (designated competent appointee) APPOINTMENT ACCECPTED BY

Name

Employee nr / ID nr

Designation

Signature

Date

Your appointment is valid from date of acceptance.

Notes: April 2017: Reason for revision (01) of appointment letter: Changed Construction Regulation (February 2014).

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The safety file must be audited by Contractor management and result capture on the SAP system.

Template CM07 HS file audit report (version 01) Page 1 of 3

Contractor company

Job or task description

Auditor (s)

Contractor Representative

Custodian

Audit date

Re-audit target date

Tab Description Completed

Comments N/A Yes No

1

Template:CM06 HS file index with guidelines Template:CM07 Health and safety file audit reports

2 Section 37.2 Agreement (front and last page)

3 Template:CM02 Technical and SHE scope as defined in the RFQ. No confidential information

4 Template:CM04 Site establishment meeting

Applicable AM and AMSA SHE procedures

5a

Template:CM01 Index list of AMSA procedures Select and communicate applicable procedure

5b AMSA SHE 00084 ArcelorMittal South Africa SHE requirements and expectations

Emergency preparedness

6a Contractor's emergency plan

6b AMSASHE00085 AMSA and/or plant emergency plan

6c Emergency drill/evacuation reports

Health and safety file audit report Template CM07 (version 01)

Template CM07 HS file audit report (version 01) Page 2 of 3

Legal documentation

7 Letter of Good Standing

8 CR Annexure 1 Application for construction work

9 CR Annexure 2 Notification of construction work

Site and plant access matrixes

10 Template:CM12 Medical fitness certificates No confidential information

11

Template:CM13 Proof of training AMSA SHE Induction and plant specific induction course completed

12 Template:CM14 FPS related training courses completed

13 Template:CM15 A or B Job specific competencies

Appointment letters

14 Template:CM16 Appointments made by AMSA

15 Template:CM17 Appointments made by contractor

Safety scope, specifications and risk assessments from ArcelorMittal South Africa

16 Template:CM03 Health and safety specification as discussed during the Tender meeting

17 Plant area HIRA from AMSA

Health and safety plan and task specific HIRAs and other plans compiled by contractor

18 Contractor’s Health and Safety Plan

19 Daily task specific HIRA

20 Contractor’s Fall protection plan / procedure

21 G0220A ref 3 Rigging study (lift plan)

22 Safe working procedures and job observations

22a Template:CM18 Contractor Safe Works Procedures

22b Contractor Task Specific Observations

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Template CM07 HS file audit report (version 01) Page 3 of 3

Tools, equipment, audits, meetings and incidents.

23 Tool and equipment inspection registers

24 Template:CM08,CM09 Audits

25 Toolbox talks / Daily meeting

26 Incident procedure / reports

27 Other meeting / reports

Total /31 %

Remarks: 1. Take note for confidential information: Ensure the H&S safety file does not include any

commercial or other sensitive contractual information or personnel health and illness status except for fitness certificates.

2. Verify that contractor medical file is at Medical Station (for all contractors and sub-contractors) with Letter of Good Standing, alphabetic list of names with ID copies and personal details on W.CL.2 or similar form for hospitalisation of injured.

3. Other remarks:

Signatures Auditor (s) Contractor Representative

Name

Employee # / ID #

Designation

Signature

Date

Optional: Sign off by 2.7a

Name Employee number

Signature Date

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4. Procurement

4.1 Tenders and RFQs

AMSA’s Procurement Department uses a closed tendering system and only when market research is carried out is an open tender generated. Price enquiries are transmitted by an electronic system. The supplier can return the tender to the Procurement section by fax or e-mail.

Vendor need to take careful notice of the requirements detailed below:

• All tenders must be received through the Procurement Tender office• Suppliers need to send in “no quotes” if they cannot tender• Suppliers need to state when quoting on alternatives• If supplier cannot meet the order delivery deadline, they need to inform the responsible planner to avoid Non Conformance Reports (NCRs)• No tenders may be sent to the buyer or any AMSA employee directly• It is the responsibility of the supplier to collect all drawings at the drawing office or to contact the drawing office on 016 889 4487• If suppliers experience any problems with regards to faxing a tender to the tender office, they need to contact the tender office directly 016 889 3237• Reconditioning RFQ’s - suppliers need to provide a detailed quote for the reconditioning of the item and also provide a price of a new unit.• Reconditioning RFQ’s - always submit a Quality Control plan with the quote• Scrap of recondition items on recondition orders needs to be returned to AMSA on a separate delivery note• Always quote DETAIL on Service enquiries and reconditioning enquiries.

• Ensure that quotations are submitted timeously to prevent unnecessary problems• Hand delivered tenders for Vanderbijlpark, AMCC, Pretoria and Vereeniging can be deposited in the tender box situated in the reception area in the Materials Management Building at Vanderbijlpark as all business units do not have their own tender boxes. For pre-approved arrangements Saldanha on site tenders should be delivered at reception in Saldanha and for Newcastle at the Main Building at Newcastle. • The only tenders that can be submitted to Saldanha Main Building are Capital Procurement tenders. • All tenders must have the RFQ number, collective number, closing date and time displayed on • Official tender closing time for all BU’s is 14:00, only in case of a breakdown is it 11:00. • Tenders transmitted by fax should be sent to the fax number specified on the RFQ. • Official fax number for each BU is:

- Vanderbijlpark 087 255 6101 - Vereeniging & Newcastle 087 255 6102 - Coke & Chemicals 087 255 6103 - Saldanha 087 255 6104 - Headquarters / Contracts 087 255 6105 - Breakdowns for VDB and AMCC 087 255 6106 - Logistics 087 255 6107- Breakdowns for NEW and VER 087 255 6109- Breakdowns for SALD 087 255 6110- Email address [email protected]

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4.2 Valid official authority

Kindly note that Procurement & Logistic and especially only the following functionaries namely:

• General Manager, Procurement & Logistics • Group Manager, Purchase, Supply & Contracts • Manager, Procurement • Procurement Officers

Have the legal authority to bind AMSA contractually particularly in respect of the following:

• The placing of an official order, • Request to supply, • Stopping delivery, • Changing of delivery quantities, • Manufacturing instructions, • Reconditioning instructions, • Hiring of services, • Service instructions, • Airfreight instructions, • Breakdown instructions, • Authorization of an order, • Modification of an order, • Cancellation of an order, • Alteration of date of delivery, • Alteration of specifications,

• The extension of rental-agreements, • The granting of concessions.

Note: Any negotiation contrary to the above instructions leading to the procurement of goods or services will result in that person, who does not have the authority to bind AMSA contractually, to pay for such

goods or services and delivery will be affected to the person’s private address.

4.3 Buying out of procedure

In cases where a supplier fails to deliver goods/services on the negotiated delivery date, AMSA reserves the right to, after negotiation with the Supplier, cancel the order and to buy out from another Supplier. Any difference in price as well as the cancellation costs of the order shall be for the account of the original Supplier who failed to meet the delivery date.

4.4 After hour breakdown

Procedure for after hour breakdowns is: • The Procurement Officer on standby or planner on plant should provide the supplier with an order number to enable you to follow up the transaction and for permission to deliver an item or commence with work. • The order number will start with 703/….

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5. Warehousing

5.1 All deliveries must be accompanied by:

a) Original delivery note b) Full copy of the original order c) Material test certificates where applicable d) Quality control plan for reconditioning orders e) MSDS certificate for hazardous chemicals

5.2 Information on a delivery note:

a) Purchase order number b) Material number c) Description of goods d) Quantity of goods

5.3 Items to be delivered

a) All items clearly identified with purchase order number b) Each order / item to be packed separately c) Hazardous items each labelled with MSDS label

5.4 Delivery times:

• Main store delivery times Monday to Thursday 08:00 to 15:30

Friday 08:00 to 12:00 Month-end (last working day of the month) 08:00 to 13:00 No bulk deliveries of manufactured or repaired items will be accepted after the 25th day of each month. Deliveries to be made to Central stores only and offloading at the plant will only be allowed if escorted by an AMSA employee or security officer once the goods were witnessed by a stores official. (Excludes primary raw materials and alloys)

• Zinc deliveries (South gate weighbridge) Monday to Thursday 08:00 to 14:00 Friday 08:00 to 12:00

• Alloy store delivery times Monday to Friday 07:00 to 17:00 Primary Raw Materials and Scrap are excluded from the condition above. Their deliveries are daily on a 24 hour basis.

• Raw materials and scrap Delivery of primary raw materials and scrap will continue on a 24 hour basis and are excluded from the above mentioned time slots.

5.5 Service or work carried out at the plant (M115-C)

When you receive a service order you should make sure that you are in possession of the related contractor requirements as per the contractor management policy, e.g. safety file

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• Supplier should report to the plant with a valid purchase order. Permission will be granted by the plant to vendor to proceed with the service upon presentation of the purchase order. After the service or work has been completed, inspection and testing will be carried out by an ArcelorMittal South Africa employee, namely the Superintendent / Foreman at the plant, to ensure that the service or work is completed satisfactorily to specifications. • The service receipt will be registered by the ArcelorMittal South Africa employee, authorised by the Manager of the plant and proof of the registered service will be handed to the supplier. The order is considered as complete and an invoice may be presented to Shared Service Centre.

6. Capital procurement

GCCP - General Conditions for Capital Procurement (Available on Request) CCP - Contracts for Capital Procurement (Available on Request)

This is applicable to equipment supplied or to be used at ArcelorMittal South Africa. You are expected to be aware of all relevant conditions.

7. Shared services (accounts payable)

7.1 InvoicesThe following is important rules to adhere to when preparing an invoice: a) Indicate only one Purchase Order number, b) Indicate where applicable the Supply Agreement number, c) Indicate quantity e.g. 10 off, 50kg, 400 meters, and 40000 litres, d) Include a complete description of the material,

e) Indicate unit-price, f) Indicate that the invoice is a TAX invoice, g) Indicate the VAT amount separately, h) Indicate the VAT registration numbers of both supplier and AMSA, i) Indicate the total amount of the order, j) Indicate item numbers on orders, which consist of more than one item, k) Indicate the name of the Vendor, l) Invoice & delivery note and purchase order must be cross-referenced, m) Indicate AMSA’s full postal address, n) Send invoices to:

Postal Physical ArcelorMittal South Africa Limited ArcelorMittal South Africa Limited Accounts Payable Accounts Payable PP 10114 Main Building, 2nd Floor, Office N2-13P.O. Box 2 Delfos Boulevard Vanderbijlpark NW 7 1900 Vanderbijlpark

1911

Invoices can be sent electronically in PDF format to the following addresses:

• Invoices for Saldanha Steel: [email protected] • Invoices for Vanderbijlpark Steel: [email protected] • Invoices for Vereeniging Steel: [email protected] • Invoice for Newcastle Steel: [email protected] • Invoice for Coke & Chemicals: [email protected] • Invoices for Corporate Office: [email protected]

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• Invoices for Pretoria Works: [email protected] • Invoices for Emalahleni: [email protected]

Only electronic invoices that are sent automatically from an accounting system will be accepted. Invoices manually scanned and e-mailed is not acceptable. Only one invoice attachment per email is accepted.

7.2 General

a) A Remittance Advice will be send to the Supplier when payment is done. b) Should goods be returned a credit note must be issued and when the correct goods are delivered re-invoiced. c) The price as indicated on the Purchase Order should be examined and should these be incorrect, application should be made to the relevant Procurement Officer for a modification to the Purchase Order. d) Invoicing must reflect price as quoted on the Purchase Order. Should a modification be issued too late, the invoice will be issued at the Order Price and only on receipt of an official modification will an additional debit be issued. e) Payment will be done as per payment term on the order. Payment date will be calculated from goods receipt voucher (GRV) date.

8. SHERQ requirements

8.1 CORPSHE0002 – SHE Requirements & expectations

These conditions must be studied and understood so that the vendors know precisely which condition they are to meet in order to carry out a service on site at ArcelorMittal South Africa.

This condition is thus applicable to the work, which is to be carried out at the Plant.

9. CODE OF CONDUCT: ANTI-Corruption guidelines

9.1 Anti-corruption guidelines

As an international company listed on several stock exchanges, ArcelorMittal wishes to ensure that in the course of its work its employees and any third parties acting on its behalf observe the highest standards of integrity. These Anti-Corruption Guidelines establish procedures for handling corruption concerns.

9.2 The ArcelorMittal code of business conduct

ArcelorMittal has a reputation for honesty and integrity in its management practices and in its business transactions that it wishes to maintain. It is therefore vital for the ArcelorMittal group to fight and prevent corruption in all its forms.

It is the policy of ArcelorMittal and its subsidiaries and affiliates to comply with anticorruption laws wherever it does business, including the anti-corruption convention of the Organisation for Economic Co-operation and Development (OECD Convention)1, the European Council’s Penal Convention on Corruption of January 1999, and the anti-corruption laws of the countries in which it does business, including the U.S. Foreign Corrupt Practices Act (FCPA)2.

The obligation to comply with local, national and international laws and regulations applicable to its business, including anti-corruption laws, is also contained in the ArcelorMittal Code of Business Conduct.

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It is the responsibility of each and every director, officer and employee in the ArcelorMittal group, and any third party acting on behalf of the ArcelorMittal group, to understand the Code of Business Conduct and these Anti-Corruption Guidelines and to seek help from the Legal Department if and when there is any question or doubt as to how these rules apply in a given situation.

9.3 Legal Environment

In 1999, the OECD (defined above) adopted the Convention on Combating Bribery of Foreign Officials in International Business Transactions (the “OECD Convention”), which concluded that bribery in business transactions: • raises serious moral and political concerns, • undermines good governance and economic development, and • distorts international competitive conditions.

Sources: 1 http://www.oecd.org/ 2 http://www.usdoj.gov/criminal/fraud/fcpa/

All countries that are members of the OECD have adopted legislation which criminalises the bribery of government officials, including foreign government officials. Similar conventions have been adopted by other international bodies, including the United Nations Convention Against Corruption, the African Union’s Convention on Preventing and Combating Corruption and the Criminal Law Convention on Corruption of the Council of Europe.

The FCPA (defined above) applies to the ArcelorMittal group primarily as a result of the listing of ArcelorMittal’s shares on the New York Stock Exchange. In addition to the above conventions and the FCPA, nearly all countries outlaw the bribing of their

own government officials. Although a particular action or payment might be lawful under legislation implementing a convention or the FCPA, it might not be lawful under local law.

9.4 What is corruption?

In practice, the words “bribery” and “corruption” are generally used interchangeably. Corruption is defined as the misuse of power by someone to whom it has been entrusted, for his own private gain. The most common form of corruption is bribery, which is the giving or receiving money, a gift or other advantage as an inducement to do something that is dishonest, illegal or a breach of trust in the course of doing business.

The anti-corruption laws prohibit an offer, payment, promise to pay or authorisation of payment of any money, gift, or anything of value to any government official for purposes of: • influencing any act or decision of the government official, • inducing him or her to do any act in violation of his or her lawful duties, • securing an improper advantage, or • inducing him or her to use his or her influence with a governmental agency,

in order to assist in obtaining or retaining business or to direct business to anyone. The “obtaining or retaining business” element is interpreted broadly to include business advantages, such as obtaining a permit or a tax break.

In addition, according to the laws applicable in some countries such as those that have ratified the Criminal Law Convention on Corruption of the Council of Europe, corruption is considered a criminal offence even in the event that the payment of a

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bribe would not be made in order to assist in obtaining or retaining business. In other words, the act of corrupting someone in order to induce him or her to act or refrain from acting in the exercise of his or her functions is considered a criminal offence.

This means that unlike the US FCPA, the law of those countries (which include Luxembourg, where ArcelorMittal is incorporated, as well as the UK and France, where ArcelorMittal has corporate offices), makes no exemption for the so-called facilitation payments. Facilitation payments are a form of bribery where (i) the sum involved is minor and paid to a low level official and (ii) the payment is made to secure an action or service to which an individual or company is routinely and legally entitled (e.g. routine processing of government papers such as a visa).

Consequently, it is possible that ArcelorMittal could face liability if any part of the Group were to contravene those laws. It is the policy of ArcelorMittal to refrain from making any corrupt payments, including facilitation payments. ArcelorMittal employees asked to make facilitation payments should report such incidents to the local Legal Department.

9.5 Who is a government official?

A “government official” is:

• an officer or employee of a government (holding an administrative, judicial or legislative mandate) or of a department, agency or instrumentality thereof or any person acting in an official capacity for or on behalf of such government (e.g. an entity hired to review bids on behalf of a government agency or to collect custom duties);

• an officer or employee of a “public international organisation” or any person acting in an official capacity for or on behalf of such public international organisation (Public international organisations include, for example, the United Nations, the World Bank, the European Commission, etc.);

• an employee of a company or other business entity in which a governmental body has an ownership interest and/or over which such governmental body may, directly or indirectly, exercise a dominant influence (such employee can qualify as a government official even if he or she is engaged in commercial, rather than governmental, activities); and

• a political party (see Section “Political Contributions” below) or a member of a political party or a candidate for political office.

• Additional caution should be applied in respect of persons who are known or suspected to be family members of government officials or in respect of companies who are controlled by family members of government officials so as to avoid that these persons serve as a conduit for an illegal payment to a government official.

9.6 Private-to-private corruption

“Private-to-private” corruption acts are acts that do not involve government officials. Although neither the OECD Convention nor the FCPA (defined above) address the issue of private corruption/bribery, such acts are strictly prohibited under the ArcelorMittal Code of Business Conduct and these Anti-Corruption Guidelines. Private corruption also constitutes a criminal offence in many countries,

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such as the countries which have ratified the Criminal Law Convention on Corruption of the Council of Europe.

9.7 Procurement and bidding procedures

Corruption is more widespread in some countries than in others. Operating in some of these high risk countries requires ArcelorMittal to apply greater precaution. It is important that ArcelorMittal be able to demonstrate that local procurement decisions are taken based on merit and not by exerting improper influence on government officials.

Procurement regulations usually include specific rules about the timing of, and process for, securing bid information and documents and you should ensure that you act in conformance with those rules. You should never seek non-public inside information in violation of such regulations.

During the tender process, strict regulations usually exist concerning conflicts of interest and interactions and communications with officials involved in the tender process. During the tender process, you should not engage in any entertainment, gift-giving, or similar exercise with any official or other person involved in the tender process.

You should locate and review relevant local procurement guidelines and regulations and, if necessary, consult with the local Legal Department or the Regional General Counsel to avoid any violations of such laws.

9.8 Business partners, agents, contractors and other third parties

It is prohibited (i) to make any corrupt payments through intermediaries and (ii) to make a payment to a third party, while knowing that all or a portion of the payment will go directly or indirectly to a government official. The term “knowing” includes conscious disregard and deliberate ignorance.

All business decisions involving ArcelorMittal should be based on merit. No ArcelorMittal employee or third-party acting on behalf of ArcelorMittal should exert improper influence on government officials.

ArcelorMittal’s policy is that the joint ventures in which it participates adopt and enforce anti-bribery policies. ArcelorMittal must undertake due diligence on its business partners (whether they are agents, consultants, suppliers, other intermediaries, consortium or joint venture partners, contractors or major sub-contractors, distributors, etc.) with a view to assessing the corruption risk before engaging in business with them. For example, before engaging an agent, you should be comfortable that he/she will not be used as a conduit for the payment of a bribe. After conducting due diligence on the agent, you should refrain from engaging in business with them if the due diligence findings are not satisfactory. The due diligence must be conducted in accordance with the principles set out in these Guidelines and any other policies tailored to specific business/risk areas. ArcelorMittal must establish whether any of its business partners have a reputation for corruption (even though they may not have been convicted for corruption yet) or if any of its business partners are being investigated or prosecuted, or have been convicted or (in the case of lawyers) debarred, for corruption. If so, ArcelorMittal should ascertain as far as possible the facts of the case and make a determination on that basis, keeping in mind the risk of reputational damage to ArcelorMittal.

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Records of each due diligence check must be kept for a period of at least eight (8) years. In addition, depending on the results of the background check and the sensitivity of the matter, ArcelorMittal may use external providers to perform additional or more in-depth due diligence on individuals or corporate entities.

The following principles should be applied in respect of the use and remuneration of all third-parties:

• Payments to third-parties must be reasonable and rationally reflect the value of the services provided; • Third-parties should have a proven track record in the industry concerned; • Third-parties should not be referred by government officials; • The services to be rendered must be legitimate and the nature of the services as well as the price must be described in the relevant contract; and • Third-parties may not get paid offshore unless there are genuine and legitimate business reasons for doing so and the payment process is approved in writing in advance by the local Legal Department, the Regional General Counsel and the local head of Business Unit. Tax avoidance is not a proper purpose in such cases.

Each third-party agreement must include clauses that address corruption concerns. These Anti-Corruption Guidelines apply to agents and business partners when they do business with us and if they do business with a third party on our behalf.

9.9 Anti-corruption clauses

The inclusion of the anti-corruption model clause provided under Appendix A of these Guidelines or a similar clause developed with the assistance of the Legal Department is required in each type of contract referred to in these Guidelines.

9.10 Mergers and acquisitions

Companies in the ArcelorMittal group which merge with or acquire other companies run the risk of inheriting successor liability for any violations of anti-corruption laws committed by the acquired or merged company. This may entail significant reputational damage for ArcelorMittal and business disruption as well as sanctions if at a later stage such violations come to light. Therefore, it is essential to perform thorough anti-corruption due diligence and to include in the acquisition contract appropriate anti-corruption provisions as well as to consider other available options to avoid successor liability prior to the closing of the transaction. While acquisitions solely of assets theoretically do not trigger successor liability, it is nonetheless important to perform thorough anti-corruption due diligence and tailor the acquisition contract in such a way that it excludes liability for anti-corruption laws violations from the scope of the asset acquisition. If an ongoing business is acquired as part of an asset acquisition, such a transaction must be treated as if it were a stock acquisition. You should raise any anti-corruption issues that arise in due diligence with the Group General Counsel.

9.11 ArcelorMittal employees

The integrity of ArcelorMittal employees must be preserved by applying the following principles: • Only appoint an employee to a key position if the integrity of that employee is documented or has not been challenged. • Where a new employee is to be appointed, comply with the ArcelorMittal Corporate Resourcing Pre-employment Vetting (Background Checks) procedure implemented by ArcelorMittal’s Human Resources department and provide appropriate compliance training. • Additional attention should be paid by management and human resources and anti-

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corruption training provided to employees who are operating in high risk countries where they may be exposed to corrupt pressures, particularly if they interact with government employees.

9.12 Gifts, entertainment, travel 9.12.1 Gifts

ArcelorMittal is under the legal obligation to comply with the anti-corruption laws of the countries where it does business. Therefore, gifts should not be given without the prior review of the local anti-corruption law and these Anti-Corruption Guidelines.

No gifts and gratuities should be offered to government officials except for promotional items of little value, such as inexpensive pens, mugs, T-shirts, calendars, etc., that bear the company’s name and/or logo, provided that this is not prohibited by local law and that it is not made with a corrupt purpose (see definition of “Corruption” above under “What is Corruption?”).

The ArcelorMittal Code of Business Conduct also prohibits offering gifts or granting favours outside the ordinary course of business to current or prospective customers, their employees or agents, or any person (including but not limited to “government officials”) with whom the relevant group company has a contractual relationship or intends to negotiate an agreement. ArcelorMittal’s employees must also refuse gifts and gratuities from persons who deal or seek to deal with ArcelorMittal such as suppliers or potential suppliers, with the exception of promotional items of little value. Cash gifts to anyone are prohibited and, if offered to you, must be refused.

9.12.2 Entertainment & travel

All business entertainment and travel given or received by ArcelorMittal employees must be moderately scaled and clearly intended to facilitate business discussions. As a general guideline, business entertainment in the form of meals and beverages is acceptable as long as it is in line with local law, the Group’s SG&A policy, reasonably infrequent, and as far as possible on a reciprocal basis.

More restrictive rules apply with respect to business entertainment and travel provided by ArcelorMittal employees or third parties acting on behalf of ArcelorMittal to government officials (see Section “Who is a Government Official” above).

ArcelorMittal may pay or reimburse government officials for reasonable travel and lodging-related expenses or costs directly related to:

• the promotion, demonstration, or explanation of ArcelorMittal products or services; or • the execution or performance of a contract between a company in the ArcelorMittal Group and the government which the government official represents. provided, that the payment or reimbursement of travel, entertainment and lodging expenses is permitted under local law and any other applicable laws and subject to the prior written authorisation of the local Legal Department, the Regional General Counsel and the head of the local Business Unit.

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In each case, the purpose of the trip must be defined and approved in advance and reimbursement is subject to “bona fide” supporting documentation and correspondence which must be kept on file.

Cash payments or per diems should be avoided and reimbursements for travel and lodging-related expenses should be paid to the government entity or agency rather than to the government official directly. Any exception to this rule can be made only with the prior written authorisation of the local Legal Department, the Regional General Counsel and the head of the local Business Unit.

Family members of government officials may not be invited to such trips or events. If a family member nevertheless accompanies the relevant person to the trip or the event, ArcelorMittal will not pay or reimburse any expenses of such family member.

9.13 Contributions to trade unions

Contributions of money or services on behalf of ArcelorMittal to any trade union or union member or to any entity controlled by a trade union in any country may only be made in accordance with applicable law and all requirements for public disclosure must be fully complied with.

Such contributions are subject to the prior written approval of the local Legal Department, the Regional General Counsel and the local head of Business Unit. If a contribution of money or services to a trade union or a union member or to an entity controlled by a trade union in any country is being contemplated, the rules on conflicts of interest contained in the ArcelorMittal Code of Business Conduct must be

observed. This means that any person who has any kind of affiliation with the trade union or the member of the trade union or the entity controlled by the trade union should abstain from any involvement in the decision-making process regarding the contribution.

Be mindful that trade unions, union members or entities controlled by a trade union may serve as a conduit for bribes to government officials and that contributions to trade unions, union members or entities controlled by a trade union may consequently be interpreted as a bribe.

9.14 Charitable / Corporate responsibility contributions

There is a risk that bribes take the form of charitable contributions or sponsorships. Make sure that money paid to a charity is not dependent on, nor made to win, a business deal. Money must always be given to a charitable organisation and not to an individual. The contributions should be subject to adequate monitoring and compliance with key performance indicators.

Only make charitable contributions to charities that are registered under the local country’s laws. Be careful who the charity officials are and perform a background check on the charity itself and on its managers. Check if you can to find out to whom the money will go and for what purpose. If you are in negotiation for a government contract or a licence, or you have a sensitive issue which the government is reviewing, be mindful that contributions to a charity affiliated with a government official is likely to be interpreted as a bribe.

You should subject cases in which a customer or government official recommends or refers a charitable organization to you to heightened scrutiny. In such cases, the

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charity may be a conduit for improper payments to the customer or government official.

Charitable and any other Corporate Responsibility contributions should be in line with the Corporate Responsibility strategy of the ArcelorMittal group, about which information is available on www.arcelormittal.com under “Corporate Responsibility”, and the Group Corporate Responsibility department must be consulted prior to engaging in any such type of contribution.

In addition, significant charitable contributions and Corporate Responsibility contributions involving government entities, as defined in ArcelorMittal’s Corporate Responsibility policies, are subject to the prior written approval of the local Legal Department, the Regional General Counsel and the local head of Business Unit.

9.15 Accounting requirements

ArcelorMittal is under the legal obligation to make and keep books, records, and accounts, which, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of ArcelorMittal.

The use of false documents and invoices is prohibited, as is the making of inadequate, ambiguous or deceptive bookkeeping entries and any other accounting procedure, technique or device that would hide or otherwise disguise illegal payments.

9.16 Internal controls

ArcelorMittal is also under the legal obligation to devise and maintain a system of internal accounting controls sufficient to provide reasonable assurances that

• transactions are executed in accordance with management’s general or specific authorization; • transactions are recorded as necessary (I) to permit preparation of financial statements in conformity with generally accepted accounting principles or any other criteria applicable to such statements, and (II) to maintain accountability for assets; • access to assets is permitted only in accordance with management’s general or specific authorization; and • the recorded accountability for assets is compared with the existing assets at reasonable intervals and appropriate action is taken with respect to any differences.

All business units within the ArcelorMittal group should have in place internal controls and procedures that fit these criteria and enhance compliance with these Anti- Corruption Guidelines.

One element of an effective internal controls system is for business and finance personnel to review transactions and expense/payment requests for warning signs that signal an inadequate commercial basis or excessive risks. Below is a list of common warning signs.

• Transaction party has current business, family, or some other close personal relationship with a customer or government official, has recently itself been a customer or government official, or is qualified only on the basis of its influence over a customer or government official. • A customer or government official recommends or insists on the use of the transaction party. • Transaction party refuses to agree to anti-corruption contractual terms, uses a shell company or other unorthodox corporate structure, insists on unusual or

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suspicious contracting procedures, refuses to divulge the identity of its owners, or requests that its agreement be backdated or altered in some way to falsify information. • Transaction party has a poor business reputation or has faced allegations of bribes, kickbacks, fraud or other wrongdoing or has poor or non-existent third-party references. • Transaction party does not have office, staff, or qualifications adequate to perform the required services. • Expense/payment request is unusual, is not supported by adequate documentation, is unusually large or disproportionate to services to be rendered, does not match the terms of a governing agreement, or involves the use of cash or bearer instrument. • Expense/payment request involves an off-the-books account, is in a jurisdiction outside the country in which services are provided or to be provided, or is in a form • not in accordance with local laws. • Expense/payment request is described as required to “get the business” or “make the necessary arrangements.”

This list is not exhaustive and warning signs will vary by the nature of the transaction or expense/payment request and by the geographical market or business line. Personnel should constantly assess whether additional common warning signs are present in their specific situation.

9.17 Audits

ArcelorMittal is committed to conducting audits to ensure compliance with the anticorruption laws.

9.18 Whistle-blower policy

Any concern that an ArcelorMittal employee, officer or director has about a possible bribery or corruption case should be reported immediately in accordance with the ArcelorMittal Whistle-blower Policies.

9.19 Anti-corruption sanctions

9.19.1 Criminal liability and civil penalties In most jurisdictions, both companies and individuals can be liable for a criminal offence. The exact extent of criminal liability will depend on the law of a particular country.

Generally speaking, criminal liability entails fines and prison terms which can be severe. For example, under the FCPA (as defined on page 1), business entities are subject to a fine of up to USD 2 million per violation. Officers, directors, shareholders, employees and agents are subject to a fine of up to USD 250,000 per violation and imprisonment of up to five years. Alternatively, the fine may be up to twice the benefit that the defendant sought to obtain by making the corrupt payment.

Further, criminal penalties for companies like ArcelorMittal accused of violating the Books and Records (i.e. accounting – see “Accounting Requirements”, above) provisions of the FCPA can reach up to USD 25 million and up to twice the benefit the entity sought to obtain through the violation. Individuals convicted of such a violation will be fined up to USD 5 million or imprisoned for up to 20 years.

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In addition, disgorgements of profits associated with improper payments are likely to be imposed under the FCPA.

Companies and individuals may be prosecuted for corruption in their home countries, in the country where the corruption took place, and in other countries, including the United States of America. Extradition of individuals to another country is also a risk, depending on the country where the actions took place.

Fines imposed on individuals may not be paid by their employer.

9.19.2 Civil liability and damages

In addition to criminal liability, both individuals and companies involved in corruption are at risk of being sued and being found liable to compensate those other individuals or companies who may have suffered losses as a result of the corrupt act.

This may occur where, for example, an unsuccessful bid participant sues a successful bid participant who has been corruptly awarded a contract in order to recover lost tender costs and lost profit.

9.19.3 Suspension or Debarment

In addition to direct sanctions for corruption, companies involved in enforcement proceedings may be prohibited from making sales to government customers or organizations. Loss of such sales opportunities in many cases can have a greater financial impact on a company than the direct sanctions of the enforcement proceeding.

9.19.4 Sanctions taken by ArcelorMittal

Based on these Anti-Corruption Guidelines, applicable law and ArcelorMittal internal policies, instances of fraud or bribery by an ArcelorMittal employee are punishable and will result in sanctions that may include the termination of the employment contract.

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