Page ISO - 4 Tel: (408) 800-2749 or 1 (800) 875-1960 Fax: 1 (866) 500-9081 www.aqi.org Email: info@ aqi.org Register: www.regonline.com/aqi2017

25th ANNUAL

ISO 9000 WORLD CONFERENCE

AT-A-GLANCE

SUNDAY, MARCH 26, 2017

WORKSHOP 1 WORKSHOP 2 8:00 AM–5:00 PM ISO 9001:2015 Transition – The Strategic

Implementation Lorri Hunt, Chair, 2017 ISO 9000 World Conference; Lead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt &

Associates, Inc.

Aviation, Space, and Defense: AS9100:2016 The Future of QMS

Alan Daniels, Process and Systems Manager, The Boeing Company; and L.L. “Buddy” Cressionnie, President, ASD Expertise, LLC

6:00 PM–7:00 PM Speakers Meeting

MONDAY MORNING MARCH 27, 2017 TRACK 1 – KEYNOTE

FUTURE OF QUALITY MANAGEMENT SYSTEMS, UPDATE OF ISO 9001 & ISO 9004

8:00 AM–8:15 AM Opening Remarks Lorri Hunt, Chair, 2017 ISO 9000 World Conference

8:15 AM–9:00 AM Session ISO–011 Output Matters – Putting the Theory into Practice

Dr. Nigel H. Croft, Chairman, ISO/TC176/SC2 (Quality Systems), Member ISO Joint Technical Coordination Group, Past (founding) Co-Chair of the Joint

ISO/IAF ISO 9000 Advisory Group

9:00 AM–9:45 AM Session ISO–012 Moving from Product Quality to Organization Quality to

Achieve Sustained Success: The Future of ISO 9004

Dr. Isaac Sheps, Chair, Israeli Standard Institute Central Public Committee for MS Standards

9:45 AM–10:15 AM Refreshment Break TRACK 2 - PLENARY

SHIFTING THE PARADIGM OF QUALITY MANAGEMENT SYSTEMS

10:15 AM–11:00 AM Session ISO–021 ISO 9001 – With Pride, Not Prejudice Lorri Hunt, Chair, 2017 ISO 9000 World Conference

11:00 AM–12:00 PM Session ISO–022 Ask, and You Shall Receive – Panel Discussion

Panel Lead: Lorri Hunt, Lead U.S. Delegate to ISO TC176/SC2; President, Lorri Hunt & Associates, Inc.

Panel Members: Dr. Nigel H. Croft, Chairman, ISO/TC176/SC2

Jose Dominguez, Director General, Plexus Mexico Dr. Isaac Sheps, Chair, Israeli Standard Institute Central Public Committee

for MS Standards John E. (Jack) West, Past Chair US TAG to TC 176 and Member of SC 2 WG

on the QMPs

12:00 PM–1:00 PM Networking Luncheon

Page ISO - 5 Tel: (408) 800-2749 or 1 (800) 875-1960 Fax: 1 (866) 500-9081 www.aqi.org Email: info@ aqi.org Register: www.regonline.com/aqi2017

25th ANNUAL

ISO 9000 WORLD CONFERENCE

AT-A-GLANCE

MONDAY AFTERNOON MARCH 27, 2017 TRACK 3

ISO 9001:2015 TRANSITION TIPS AND TRICKS

TRACK 4 RISK BASED THINKING AND

ISO 9001:2015

TRACK 5 QUALITY IN THE MEDICAL

PROFESSION 1:00 PM–1:35 PM Session ISO–031

Evolution of an Audit Program & Managing ISO 9001:2015

Transition Terence Paul Malloy, Sr. Quality

Specialist, ABB Co-Presenter: Jim Murphy

Session ISO–041 Integrating Risk-Based Thinking

with Plan-Do-Check-Act Duke Okes, Knowledge Architect,

APLOMET

Session ISO–051 ISO 13485:2016 for Medical

Devices — Quality Management Systems — Requirements for

Regulatory Purposes Kimberly A. Trautman, Executive Vice

President, Medical Device International Services

1:35 PM–2:10 PM Session ISO–032 A Multi-National Organization's

Transition to ISO 9001:2015 William Kovacich, Quality Engineer,

Caterpillar Inc.

Session ISO–042 Quality Methodologies

Comparison & Integrating ISO 9001 with Lean & Six Sigma

Reem Jasim, Manager QA, Labour Fund

Session ISO–052 We Built a New QMS Based on

the New ISO 9001 & ISO 13485/21 CFR Part 820

Pia Lise Sandau, Team Leader, Novo Nordisk A/S

Co-Presenter: Sabine Kornerup 2:10 PM–2:45 PM Session ISO–033

Changing the Culture of Quality while Transitioning to ISO

9001:2015, Within 3-Months John Scheftic, Quality Manager

Hydrotech

Session ISO–043 Using the 4 Disciplines of

Execution to Address Risk-Based Thinking in ISO 9001:2015 Matt Leiphart, Consultant, Cavendish

Scott

Session ISO–053 Introducing the Hospital-Based

Healthcare QMS Grace Landis Duffy, LSSMBB, President, Management and Performance Systems

2:45 PM–3:15 PM Refreshment Break

TRACK 6 IMPROVING QMS AUDIT

EFFECTIVENESS

TRACK 7 IMPACT OF ISO 9001:2015 ON

LEADERSHIP

TRACK 8 THE NEW AS9100:2016 -

READY FOR LIFT OFF 3:15 PM–3:50 PM Session ISO–061

The Three Key Principles of Effective Audit Communication

George Hummel, COO & Certification Manager, Global Certification-USA

Session ISO–071 Finally, an Opportunity for

Management to Take Back Control of ISO 9001 - the Impact of ISO

9001:2015 on Leadership Matt Leiphart, Consultant, Cavendish

Scott

Session ISO–081 Aviation, Space, and Defense:

AS9100:2016, and the Future of Quality Management Systems

Alan Daniels, Process & Systems Manager, The Boeing Company; & L.L. “Buddy”

Cressionnie, President, ASD Expertise, LLC

3:50 PM–4:25 PM Session ISO–062 Internal Auditor Competency - So, How Will You Audit Risk-

Based Thinking? Angelo G. Scangas, President, Quality

Support Group, Inc.

Session ISO–072 21st Century Skills for Managing

Professionals in All Industries Puthucode N. Rajamani, President, Rajmani

Group LLC

Session ISO–082 Implementing Export

Regulations into an AS9100 D Management System

Mark Stevens, President, Aerospace Exports, Inc.

4:25 PM–4:30 PM Short Break SPEED NETWORKING 4:30 PM–5:00 PM Brian Clark, Praxis 8, LLC ISO 9001:2015 STICKY CLAUSES WORKSHOP 5:00 PM–7:00 PM Jack West, Past Chair of the US TAG to ISO TC176 and the U.S. Lead Delegate;

Advisor, Silver Fox Advisor; and Charlie Cianfrani, US Expert Representative to the ISO/TC 176

7:00 PM–8:00 PM Reception with Exhibitors

Page ISO - 6 Tel: (408) 800-2749 or 1 (800) 875-1960 Fax: 1 (866) 500-9081 www.aqi.org Email: info@ aqi.org Register: www.regonline.com/aqi2017

25th ANNUAL

ISO 9000 WORLD CONFERENCE

AT-A-GLANCE

TUESDAY MORNING MARCH 28, 2017 TRACK ISO – 9

PLENARY: AUDITING IN THE 21ST CENTURY

8:00 AM–8:10 AM Announcements

8:10 AM–8:45 AM ISO–091 The Capability Maturity Model (CMM) and ISO 9001:2015

Craig Williams, The Convener for ISO/TC176/SC1/WG1; Vice President of Quality, Johnson Controls Power Solutions

8:45 AM–9:15 AM Session ISO–92 ISO 19011 – It’s Changing -Who Cares?

Denise Robitaille, Principal, Robitaille Associates

9:15 AM–9:50 AM Session ISO–93 Auditing Practices Group Papers – A Lifeline to Audits

Jose Dominguez, Director General, Plexus Mexico

9:50 AM – 10:15 AM Refreshment Break TRACK 10

RISK BASED THINKING AND ISO 9001:2015 IN THE REAL WORLD

TRACK 11 LEVERAGING ISO 9001:2015

TRANSITION TO IMPROVE YOUR QMS

TRACK 12 THE INTEGRITY AND CREDIBILITY OF THE

CERTIFICATION PROCESS

10:15 AM–10:50 AM Session ISO–101 Risk-Based Thinking - A Mind

Set, Not a Process John J. Guzik, President, Impact

Management

Session ISO–111 Early Adopter - The Successful

Transition of Multiple Certifications

Steve Alvanas, Quality Programs Manager, Oak Ridge National Laboratory

Session ISO–121 Changes Impacting Certification - ISO 9001:2015 and More! (Part 1)

Sheronda Jeffries, Strategic Relationship Lead, QuEST Forum

10:50 AM–11:25 AM Session ISO–102 Taking Internal Audits to the Next Level: Process Improvement and

Business Risk Mitigation Monroe J. Ratchford, MBB, President,

LEAPS Consulting Co-Presenter: Derick Carter

Session ISO–112 Selling Change - Making Your System More Effective…Even

Exciting Tim O'Hanlon, COO, GE Healthcare

Finnamore, Birmingham

Session ISO–122 Assuring the Integrity of the Third-

Party Certification Process (Part 2)

Sheronda Jeffries, Strategic Relationship Lead, QuEST Forum

11:25 AM–12:00 PM Session ISO–103 Beat the Competition! Real World Examples of Risk-Based Thinking

to Get Ahead and Stay Ahead Khurshed Kutky, Director, Global Business

Assurance Services, CSA Group

Session ISO–113 Communication, Aviation,

and Automotive - ISO 9001 & Beyond

Scott Neas, Aero Space Technical Director, BSI

Co-Presenter: Joe Muratore

Session ISO–123 Reflecting on Implications of Technological Changes and

ISO Compliance Assessments Norma Antunano, Transformational Leader

& Faculty, University of Phoenix and Michigan

12:00 PM–1:00 PM Networking Luncheon

Page ISO - 7 Tel: (408) 800-2749 or 1 (800) 875-1960 Fax: 1 (866) 500-9081 www.aqi.org Email: info@ aqi.org Register: www.regonline.com/aqi2017

25th ANNUAL

ISO 9000 WORLD CONFERENCE

AT-A-GLANCE

TUESDAY AFTERNOON MARCH 28, 2017 TRACK 13

RISK, CONTROL, AND CORRECTIVE ACTION

TRACK 14 HUMAN SIDE OF

QUALITY MANAGEMENT SYSTEMS

TRACK 15 IATF 16949 - START

YOUR ENGINES

1:00 PM–1:35 PM Session ISO–131 How to Design an Effective Risk

Management Program Rod Toro, MBB, Deployment Leader, Edward

Jones

Session ISO–141 How to Calibrate Humans:

Attribute Agreement Analysis Jd Marhevko, VP QLMS/EHS, Accuride

Corporation

Session ISO–151 Strategies for Implementing

IATF 16949 Dan Reid, Procurement and Quality Executive,

Management Systems Consulting LLC

1:35 PM–2:10 PM Session ISO–132 Risk Based Thinking: Root Cause

and Correction Action Duke Okes, Knowledge Architect, APLOMET

Session ISO–142 Clause 7.1.6 Organizational

Knowledge - A New Requirement with Broad Implications

Bill Houser, President, Eagle Force, Inc.

Session ISO–152 Mitigating Risk in the

Supply-Chain Tom Barlow, Channel Manager, EtQ

2:10 PM–2:45 PM Session ISO–133 Marrying the PFMEA & Control Plan: A Dynamic Control Plan Jd Marhevko, VP QLMS/EHS, Accuride

Corporation

Session ISO–143 Aligning Goals, People, and

Systems for Sustainable Success Korey Zawadzki, Partner, Competitive

Solutions, Inc.

Session ISO–153 ISO 9001:2015 – What’s in It

for the Supply Chain? Denise Robitaille, Principal, Robitaille

Associates

2:45 PM–3:15 PM Refreshment Break

TRACK 16 MANAGING CHANGE IN QUALITY MANAGEMENT

SYSTEMS

TRACK 17 IMPROVEMENT

METHODOLOGIES FOR QMS

TRACK 18 CRUISING TO SUCCESS WITH YOUR QUALITY

MANAGEMENT SYSTEMS 3:15 PM–3:50 PM Session ISO–161

Embrace Change and Unlock the Doors to Creative Risk

Management Susan Moore, Compliance & Self-Assessment,

Lockheed Martin Missiles and Fire Control

Session ISO–171 Scaling Down? Consolidating

Quality and Process Management to a Single Platform

Max Doleh, CEO, Sigma Blood Systems

Session ISO–181 Top Management and ISO

Standards: How to Get Your Management Tuned in and

Turned On Mel Stauffer, Executive VP, Quality &

Development Associates, LLC

3:50 PM–4:25 PM Session ISO–162 Change Management Requires Both Managing Resistance and

Deflection Michael T. Walsh, Vice President, Universal

Window & Door

Session ISO–172 ISO 9001:2015, Lean, and Six

Sigma - More Than Compliance! Richard Maclin, Master Black Belt, Continuous

Improvement Solutions, LLC

Session ISO–182 Risky Business - Cruising to Success with ISO 9001-2015

and ISO 31000 Clark Leiphart, Senior Quality Engineer,

Modular Mining Systems

4:25 PM–5:00 PM Session ISO–163 ISO 9001:2015 More Than Risk

Has Changed Thomas A. Wood, Senior Consultant, Quality

Management Services LLC

Session ISO–173 When Worlds Collide – Integrating a CMMI® QMS with ISO 9001:2015

Hilary Benoit, Director of Quality, WRSystems, Ltd.

Session ISO–183 Simplifying and Expediting the ISO Certification Process with

ECM Dave Stanley, Product Manager, M-Files

5:05 PM–5:10 PM Closing Remarks Conference Chair, Lorri Hunt, 2017 ISO 9000 World Conference