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ProsperityThroughPartnerships
SuitesPublished by the Northern Ohio Apartment Association
October 2018
NOAA Trade ShowNovember 8th
October 20182 www.noaamembers.com
RESTORATION • CONSTRUCTION • ENVIRONMENTAL
888.502.532624 HOUR EMERGENCY SERVICES
Experience the difference. Ask about
NATIONAL COVERAGE. LOCAL EXPERTISE
Suites Magazine 3Northern Ohio Apartment Association
The Northern Ohio Apartment Association is a not-for-profit organization committed to furthering professionalism in the multi-housing industry. NOAA serves Thirty Six Ohio counties through specially designed education, networking and legislative programs.
NOAA Executive OfficersPresident
Charles Schulman Carlyle Management Company
President-Elect Dan Ross
The Landmark Companies
Vice President Janene Kubit
200 West Apartments
Treasurer Yvette Rouff-Abernathy
PK Management
Secretary Debbie Barry
AMHA
Presidential Appointee Allan B. Pintner
Millennia Housing Mgmt. Ltd.
Immediate Past President Claudia Madden
UGP Properties
Executive Vice President Ralph McGreevy
NOAA
Associate Council Appointee Chris Stahurski
CORT
Education Committee ChairJason DeStefanis Carrara Restoration
NOAA StaffRalph McGreevy
Executive Vice President
Jacqui Baughman Office Manager
Ryan FlanaganMedia and Marketing Manager
Advantage Equipment, Inc.AmRent
Apartments.comAssuredPartners
AT&TBelfor USA
C.C. Mitchell Supply Co.
Main OfficeWestern Reserve Building
1468 West 9th Street • Suite 110Cleveland, OH 44113
216-241-1635
Greater Toledo Chapter 330 Louisiana Avenue • Suite B
Perrysburg, OH 43551419-874-6785
Suites MagazineRyan Flanagan • P:216.241.1635
[email protected]/suites-magazine
facebook.com/NOAAPage
Northern Ohio Apartment Association
Published by the Northern Ohio Apartment Association
President’s Inner Circle
President’s Circle MembersCarrara Restoration
CORTCSC ServiceWorks
Famous SupplyLandlord Shield, Inc.
McGowan & CompanyNational Design Mart
Oswald CompaniesPlunkett’s Pest Control
Powers Friedman Linn PLLRentPath - Apartment Guide.com
Roto-Rooter Services Co. Inc.Sherwin Williams
ZOOM! Branding Group
TABLE OF CONTENTSOCTOBER 2018
IGS Energy
Executive Vice President’s Message ...............................................................4New Associate Members ....................................................................... 6, 8, 9Recent Events ............................................................................................5, 7, 12 - Key Awards 5, Golf Outing 7, Softball Game 12.
New Primary Members .....................................................................................10
Finding Prosperity Through Partnerships ..................14
NOAA Trade Show at Holiday Inn on Rockside Rd ........................18Calendar of Events ...............................................................................................19Real Estate Brokerage and Property Management .............................20 - Allan B. Pintner | VP Emeritus, Millennia Housing Management, LTD.
Legislative Update ...............................................................................................22Eviction Index ........................................................................................................24Legal Hotline .........................................................................................................26Vacancy Rates .........................................................................................................25Group Purchasing ................................................................................................27
Dr. Debbie Phillips is a National Speaker, Educator, Author and Industry Advisor.
See Debbie at the NOAA Trade Show November 8th 2018 for her workshop on Time Management!
October 20184 www.noaamembers.com
Message from the EVPDear NOAA Member,
Sincerely,
Ralph W. McGreevyExecutive Vice President
Suites Magazine 5Northern Ohio Apartment Association
Commercial realestate expertise.Personalizedcommunity bankexperience.
We’re dedicated to delivering sophisticated commercial realestate lending expertise thorough
a community bank experience.
It’s all about collaboration, individualized service and fostering economic growth in our community. We’re committed to it. And more than 80 years of community banking expertise supports it.
Let our team help yours thrive. Contact Rig Goss at (216) 239-5904or [email protected].
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Pressure WashingBy Trained Professionals
BuildingWashingConcreteCleaning
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Call to schedule a consultation:330.790.7331 • PerfectPowerWash.com
Key Award photos will be in the next issue of Suites featuring the Property of the Year Award winners.
Congratulations Property of the Year award winners!The Shoreline - The Landmark Companies & The Terraces at Northridge - Comet Management
October 20186 www.noaamembers.com
Welcome New Associate Members
CertaPro Painters of Akron
Douglas Bowser118 W. Streetsboro St. Suite 225
Hudson, OH 44236Phone: (330) 499-1200
Home Owners Association Maintenance Programs, Property Management
Maintenance/Painting Service, Student Apartment Repaint
Appliance Center
Eric Stegman 321 Illinois Ave
Maumee, OH 43537 Phone: (419) 261-1565
Appliances, Cabinets, Floor Services, Furniture & Furnishings, Electronics
Cinch Kit
Andy Cordina9777 West Gulf Bank Dr. Suite 500
Houston, TX 77040Phone: (844) 422-4624
Cabinet Refacing
AMB Industries
Doug Krumrei1501 Euclid Ave, Suite 320
Cleveland, OH 44115Phone: (216) 861-1199
Fax: (216) [email protected]
www.abm.com
Cleaning Services/Janitorial,Floor Care, House Keeping, Power Washing,
Construction Clean, Parking
FirstEnergy’s Ohio Utilities
Liz McQuaide / Lori Swettlen 6779 Engle Rd. Suite N
Middleburg Heights, OH 44130 Phone: (214) 290-3888
[email protected] [email protected]
www.energysaveohio-homeaudit.com
Commercial and Residential Electricity,Energy Efficiency Programs for
Commercial and Residential
Avenue Garage Door
Lenie Pitsenbarger 7100 Andover Drive Mentor, OH 44060
Phone: (440) 463-7505 [email protected]
Garage Door Replacement, Openers, Commercial and Residential Doors,
Entrance Gates
CarTeCor Kitchens and Baths
Tommy Farmer
3649 Lee Road Shaker Heights, OH 44120
Phone: (216) 273-7533 [email protected]
www.CarTeCor.com
Bath & Shower. Remodeling and Renovation. Resurfacing - Bath, Cabinet,
Countertop, Tile
Central Window Cleaning
Curtis Cunningham 1310 Brookpark Rd
Cleveland, OH 44109 Phone: (440) 376-4429
Window Services, Restoration, Cleaning Services - Power Washing, Exterior
Maintenance - Power Washing
Avenue Garage Door
Jetz Service Co., Inc.
Todd Muhlenkamp 890 Science Blvd
Phone: (614) 272-6045 Gahanna, OH 53220
[email protected] www.jetzservice.com
Laundry Equipment and Services
Suites Magazine 7Northern Ohio Apartment Association
RECENT EVENT
NOAA Golf OutingJuly 23rd 2018Barrington Golf Club
Prizes:Plunkett's Pest Control gave away: Columbus Blue Jackets, 4 VIP tickets Cleveland Browns, 6 VIP tickets Advantage Equipment - Golf BallsMaverick Restoration: Cleveland Browns Golf BagAmRent: Gift BagCORT: $50 Gift Card
Sponsors:Powers, Friedman, Linn: Lunch Sponsor IGS Energy: Dinner SponsorFeazel Roofing & Fairfield Residential: Beverage CartCarrara Restoration: Golf BallsThe McGowan Companies: Longest Drive Men & Longest Drive Women CORT: Closest to the Hole Women Republic Services: Golf Carts
October 20188 www.noaamembers.com
Welcome New Associate MembersKeith D. Weiner & Assoc. Co.,
L.P.A.
Mike Kepchar, Business Dev. Mgr
75 Public Square 4th Floor Cleveland, OH 44113
Phone: (216) 771-6500 Fax: (216) 771-6540
[email protected] www.weinerlaw.com
Consumer Collection - Pre-Legal & Suit Judgement Execution - Garnishment & Liens
Evictions - Foreclosures, In-House Title Company, Bankruptcy Representation
Stealth Monitoring, Inc.
Amanda Nowlin 15182 Marsh Lane Dallas, TX 75001
Phone: (214) 341-0123 [email protected]
Security Services and Alarms - Surveillance Systems
Wellman Exteriors
Amy DuBois
8025 Allisonville Rd Indianapolis, IN 46250 Phone: (317) 596-3300
[email protected] www.wellmanexteriors.net
Gutter Cleaning, Chimney Cleaning, Dryer Vent Cleaning
Lake Erie Golf Cars
Joe Fedor 26565 Miles Rd.
Warrensville Heights, OH 44128 Phone: (216) 763-2090 [email protected]
www.lakeeriegolfcars.net
Golf Cars, Shuttle Cars, Parts and Accessories, Utility Vehicles, Service
The Wooster Brush Company
A. J. Ernst 604 Madison Ave
Wooster, OH 44691 Phone: (330) 264-4440
[email protected] www.woosterbrush.com
Maintenance, Remodeling and Renovation, Maintenance - Suite Turns, Paint Services,
Maintenance Supplies
Roth Companies
Elana Grinnell 4583 Manufacturing Rd.
Cleveland, OH 44135 Phone: (216) 267-8330
Fax: (216) 267-0121 [email protected]
www.rothconstruction.com
Insurance Restoration, Fire/Water/Weather/Burglary Damage
Ohio Bath Solutions DBA Bath Fitter
Cristio Cornman542 Industrial Drive
Lewisberry, PA 17339 Phone: (800) 594-8776
Fax: (717) [email protected]
www.bathfittercommercial.com
Bath and Shower, ADA Showers, Shower Doors
Toledo Duct & Dryer Vent Cleaning/ Repair
Jay Yager 973 Lober Dr.
Perrysburg, OH 43551 Phone: (419) 705-4275
[email protected] www.toledoductclean.com
Duct & Dryer Vent Cleaning and Repair
Western Dryer Vent Cleaning
Dennis Buck1477 W. 110th St
Cleveland OH 44102 Phone: (216) 496-0521
Dry Vent CleaningRoof Coatings
Western Dryer Vent Cleaning
Suites Magazine 9Northern Ohio Apartment Association
Welcome New Associate Members
(216) 771-8990sdglegal.net
Sleggs, Danzinger & Gill820 West Superior Ave.
Seventh FloorCleveland, OH 44113
Member Firm
Reducing Real Property Tax Assessments Throughout Ohio And Across The United States
Sleggs, Danzinger & Gill, Co., LPA
When you hire Sleggs, Danzinger & Gill, you work directly with Sleggs, Danzinger and Gill.
Todd W. Sleggs, Esq. Robert K. Danzinger, Esq. Steven R. Gill, Esq. [email protected] [email protected] [email protected]
Each client is directly represented at all levels by a principal of the firm with a combined 75 years of experience. No pyramid, no associates, no on-the-job training.
JCPenney Commercial
Rochelle Komlosi 6501 Legacy Drive Plano, TX 75024
Phone: (469) 858-1595 [email protected]
www.jcpenney.com/commercial
Appliances, Window Treatments, Cabinets, Furniture - Bedroom,
Plumbing Supplies
J. L. JARED
Jason Jared 6666 Orchard Blvd.
Parma Heights, OH 44130 Phone: (440) 465-3002
Fax: (216) 769-5126 [email protected]
Roofing and Gutters, Contractor Services,
Construction Maintenance, Snow Removal, Landscaping
October 201810 www.noaamembers.com
New Primary Members
A and Z Property Management Ronnie Kertesz
3439 West Brainard Road Suite 260 Woodmere, OH 44122 Phone: (216) 931-9110Fax: (216) 292-7529
1073 Suites
Benjamin Rose Institute on Aging / Margaret Wagner Apartments
Leila Washington2375 Euclid Heights Blvd.
Cleveland, Heights, OH 44106Phone: (216) 373-1985Fax: (216) 373-2016
[email protected] Suites
Coastal Ridge Real Estate The Flats at Douglas
Morgan Martin 2804 Kenwood Blvd. Toledo, OH 43606
[email protected] Suites
PMR Companies Jennfier Vanvactor
(502) 412-0010 x108 2301 River Road
Suite 201 Louisville, KY 40206
Phone: (502) 412-0010 x108Fax: (502) 412-0013
252 Suites
Gene B Glick Company Inc.Williamsburg/Briarwood of Toledo
5569 Ryewyck Ct.Toledo, OH 43614
Phone: (419) 865-0438 Fax: (419) 865-7393
www.liveatwilliamsburgtoledo.com200 Suites
Laramar Group John Homer
3600 Park East Drive Beachwood, OH 44122 Phone: (216) 930-2608
[email protected] Suites
Rose Community Management, LLC Jon Barret
6000 Freedom Square Dr. Suite 500 Independence, OH 44131 Phone: (216) 393-8002Fax: (216) 642-7778
[email protected] Suites
Rowanoake Apartments Lisa Zoldak
9121 Ranch Road #302 Streetsboro, OH 44241 Phone: (330) 626-9149Fax: (330) 626-9142
116 Suites
Miller Valentine Group Tonya Beckner
9349 Water Stone Blvd. Cincinnati, OH 45249
Phone: (513) 588-2698Fax: (513) 322-1832
288 Suites
Vanguard Property Management Vince Macauda
13540 Detroit Rd Lakewood, OH 44107
Phone: (216) 521-8222 [email protected]
909 Suites
Vendi Properties Michael DiFranco
PO Box 531 Mentor, OH 44061
Phone: (440) 540-4440 [email protected]
36 Suites
Suites Magazine 11Northern Ohio Apartment Association
Find out why NAA Click & Lease is the new industry standard at www.naahq.org/lease.
Affiliate LogoHereNorthern Ohio Apartment Association
October 201812 www.noaamembers.com
RECENT EVENT
NOAA Softball GameSeptember 21st 2018Sprenger Stadium, Avon OH.
NOAA Members enjoyed the last day of Summer with the annual softball game at Sprenger Stadium. The game ended in a tie, 28-28 after 9 innings.
Sponsors: Carlyle Management, Carrara Restoration, Central Window Cleaning, CORT, Westview Residential, Securitas Security Services, Cleveland Masters of Disasters.
Some members also purchased club seat tickets for the Indians game that evening. Keep an eye on your inbox for information on upcoming NOAA group discount tickets to local sporting events and plays!
Suites Magazine 13Northern Ohio Apartment Association
Has your laundry route service provider recently started imposing a 9.75% Administrative Fee on your gross monthly collections? Contact our laundry experts at 888-382-9299 for
a free review of your current service provider agreement.
26851 Richmond Rd. • Bedford Heights, OH 44146 • Phone: 216-475-2040 • Toll Free: 888-382-9299
WHY LET YOUR LAUNDRY PARTNER DO THAT?
“WE DON’T.”
www.alllaundryservice.com • www.lakesidelaundry.com
LOCAL OHIO OWNERSHIP
OHIO BUILTPRODUCTS
DO YOU LET YOUR TENANTS TAKE 9.75% OFF THEIR RENT?
October 201814 www.noaamembers.com
Debbie Phillips is a real estate professional with over 28 years of experience with diverse property types. As an entrepreneur, Debbie has a multi-faceted career including developing world class leadership development programs and talent management strategies. She was named 2015 Certified Property Manager (CPM) of the year by the Institute of Real Estate Management (IREM) and received the 2013 Outstanding Educator Award by the National Apartment Association’s Education Institute. Debbie was
National Speaker, EducatorAuthor and Industry Advisor
DR. DEBBIE PHILLIPS CPM®
also recognized as one of the top 75 professional women changing the face of real estate in 2013 by the Institute of Real Estate Management.
In addition to her private consulting, Debbie serves as President for the Real Estate Career Academy. Debbie also serves as an Adjunct Professor at the Georgia Institute of Technology. Debbie is actively involved in industry organizations and serves in advisory roles.
Debbie completed her Ph.D. from Georgia Tech, where her research focused on Resident Satisfaction and Employee Engagement as she developed an Employee Engagement Model for the Multi-Housing Industry. Debbie also holds a Master of Science degree in Housing & Consumer Economics, with an emphasis in Senior Housing, and a Bachelor of Science degree in Consumer Journalism, both from the
University of Georgia. Her Master’s research focused on lifestyle satisfaction for seniors and factors related to increasing engagement in shared housing.
Debbie believes in the philosophy, "You can dream, build and create the most beautiful place in the world, but it takes PEOPLE to make the dream a reality." Debbie’s passion is developing top tier talent that adds value to an organization through increased employee engagement. In addition to teaching and consulting, Debbie is an author and nationally acclaimed speaker.
Debbie can be reached at:[email protected] 404.787.4409950 Eagles Landing Pkwy. Suite 485Stockbridge, GA 30281
We all can agree that business is happening at lightning speed and we live in a microwave environment where demands of our time and attention are instantaneously and at an all time high. When was the last time you can remember having a leisurely lunch or coffee with a friend without feeling rushed or guilty for carving out an extra hour to put the world on hold…to enjoy an authentic conversation with a friend or colleague? Trust me, this sacred time can be as enjoyable and renewing as a Sunday afternoon nap or glass of ice cold lemonade on a parched day.
As we approach the NOAA tradeshow (November 8th), I encourage you to prioritize your time in a way that you can truly enjoy your time with our industry partners. Notice I didn’t use the word, “vendors.” In my opinion a “vendor,” implies that someone is here to sell me something. A “partner” implies that we are in this
together - our success is tied to each other. There is power in partnerships and a true partnership represents a relationship built on friendship and trust.
Warren Bennis and Bert Nanus are the pioneer researchers on “transactional” and “transformational” leadership. When it comes to vendors vs. partners, I conclude that a vendor relationship is much more transactional in nature whereas an industry partner evolves over time and is much more transformational. In fact, we DO make each other better, more successful and in the long run, more profitable. In reflecting over thirty years in the industry, I’ve developed lifelong friendships through these industry partnerships. I’m quick to share in my seminars that the investment you make in establishing relationships early in your career can pay huge dividends. For example, you don’t need to try to form a relationship with an attorney the minute you need one!
Finding Prosperity Through PartnershipsDR. DEBBIE PHILLIPS CPM® | THE QUADRILLION
Suites Magazine 15Northern Ohio Apartment Association
Powers Friedman Linn, PLLAttorneys at Law
Chagrin Richmond Plaza 25550 Chagrin Blvd.
Suite 400Cleveland, OH 44122 Phone:
(216) 514-1180 Fax: (216) 514-1185
www.pfl-law.com
Providing quality legal advocacy and counsel to owners, managers
and landlords throughout Ohio.
Michael [email protected]
Multi-family Housing Laundry Sales & ServiceCoin/Card and Mobile-Activated EquipmentIn-unit Domestic Washers/DryersFavorable Lease Terms24/7 Emergency Service
TODD MUHLENKAMP
JETZSERVICE.COM
(614) 407–1323
Ask about PayRange mobile activation for greater convenience.
Susan Scott, author of fierce conversations, reminds us that relationships are formed one conversation at a time. Whether you are new to the apartment industry or a seasoned professional, you probably have these “go-to” people in your life that you call on for a quick answer, reference or referral. It’s never too late to make partnerships a priority. I always use events like our industry trade-show as a time to “net-weave” (my word for network), to say thank-you to those people that are my partners and to use it as a time to identify new sources of information and solutions for some of my most pressing challenges.
It's a great time to practice “turtle management” to stick our neck out and get out of our shell and enjoy a time of fact finding, fellowship and forward thinking. What better time to do this than
Continued on page 16
See Debbie at the NOAA Trade Show Thursday November 8th 2018 for her workshop on Time Management!
9:00AM – 11:00AM. Holiday Inn Rockside Rd., Independence.
October 201816 www.noaamembers.com
when everyone is assembled in one place? Throughout this article, I’ve used the word “time” with intentionality as I have the privilege of leading us through a fun and informative workshop on time management prior to the trade show.
Time is one of the most valuable commodities that we have. It’s more valuable than money. You can make more money, but you cannot make more time. Time is not only an extremely valuable resource, but also quite unusual. It can’t be stored, recycled, stopped or transformed. Once it is lost, it’s gone forever.
Imagine every morning a bank deposits $86,400 into your account. That money is yours to use anyway you like. The only catch is that at the end of the day, whatever you don’t use, you lose. It’s take out of your account. That would get your attention! You would be focused, and not let one penny go to waste. Why? Because it’s valuable. It’s the same principle with time, every day each of us is given 86,400 seconds. You can spend this time any way you like. You can either waste it or you can invest it. But the principle is the same, at the end of the 24 hours, it goes away.
When you woke up this morning, you were given a gift. If you are reading this article, you have the gift of sight, comprehension and focused attention. Today represents a gift - a new opportunity for you to learn, to grow, to give of your talents. Make the most of your day. Things may not be perfect, remember you can never get this day back. Be intentional with your time and realize the way you spend your time is the way you are spending your life. Are you going to spend your time worried, negative and defeated OR are you going to be positive, develop your talents, pursue your goals, be happy and live your day to its fullest? You are not here by accident, you have unique gifts and talents that the world is waiting on. You have a purpose. Discover prosperity through partnerships and enjoy your time together.
Dr. Debbie Phillips, CPM® is an industry thought leader with more than 30 years of experience in the apartment industry. Debbie is nationally recognized as an educator, speaker, author and career coach. Join Debbie for her seminar at the NOAA Trade Show on Thursday, November 8th from 9:00 – 11:00 AM at the Holiday Inn Rockside, Independence, OH.
ENERGY-SAVING SOLUTIONS TO IMPROVE YOUR BOTTOM LINE
Save energy and money in every unit of your multifamily property and improve comfort for your tenants – all at no cost to you.
PROGRAM BENEFITS• Receive energy-saving products• Add value to your building• Reduce maintenance costs• Better understand your energy use
THE COMMERCIAL AND RESIDENTIAL MULTIFAMILY PROGRAM
Start saving today!Call 1-855-314-9964 or email [email protected] to sign up! Visit energysaveOhio-homeaudit.com to learn more.
LED bulbs Smart power stripsEnergy-efficient faucet aerators
Energy-efficient showerheads
Costs of this program may be recovered through customer rates in accordance with Ohio law. For a complete list of commercial, industrial, residential and low-income energy efficiency programs, please visit energysaveOhio.com.
Visit us at Booth #3 at the NOAA Trade Show and receive a FREE blanket.
Continued from page 15
Suites Magazine 17Northern Ohio Apartment Association
Cleveland4601 Hinckley Industrial Parkway - Unit D Cleveland, OH 44109
Cincinnati11501 Goldcoast Dr. Cincinnati, OH 45249
Wooster5730 Cleveland Rd, Wooster, OH 44691
330.345.9991
Medina2255 Medina Rd. Medina, OH 44256
330.721.1914EMAIL: [email protected]
ONLINE: NationalDesignMart.com/Commercial
COMMERCIAL DIVISION
MORE CHOICES MAKE YOU LOOK GOOD
Our Medina showroom, combined with two nearby Ohio warehouses, give you more in-stock choices so you can start right away.National Design Mart offers the best options for common areas, corridors, club houses, workout
rooms and new construction of multifamily projects. Choose from carpet, vinyl, luxury vinyl,
laminate, hardwood and ceramic – plus countertops, cabinets and more.
Our in-house designers offer FREE consultation and estimates to help you plan and budget any project in the U.S. from any of our Ohio locations.
ndm-more-choices-ad.indd 1 9/14/18 9:59 AM
October 201818 www.noaamembers.com
The Leader In Protective Services
Thomas Oley Mobile Branch Manager
Telephone 440.887.6800 Cell 216.386.1585
9885 Rockside Road, Suite 155Valley View, Ohio 44125
Win Prizes! Find all of the trivia clues and complete your game card by 1:30PM for a chance to win!
Sign up your team of 3-4 for a team building trivia challenge at 2:00PM!
exhibitors!
Cash Prize raffle!
Trivia Trade Show
Only Primary Member attendees of the trade show seminar and previous select NOAA events will receive a raffle ticket.
1:00, 2:00 and 3:00 pm cash drawings. You must be present to win. One Entry per person. Primary members ONLY.
*The Trade Show floor is only open to Primary Members and their staffs; and Associate Members with a booth.
$250, $500 and $1,000 given away!11/8/2018. Holiday Inn on Rockside Rd. Independence, OH 44131
Seminar Host:Dr. Debbie PhillipsTime Management
Thursday11/8/2018
Seminar, $39 9-11AM Floor, Free* 11AM - 4:30PM
Abco Fire ProtectionActvie Plumbing SupplyAdvantage Equipment
Aire MasterAmRent
Apartments.comAqua Doc
AssuredPartnersBelfor
Best KarpetBlue DoorBMS Cat
c.c.mitchelCarpet Advantage
Carrara RestorationCertaPro Painters of Akron
Certified Pest ControlCinch Kit
CORTCounty Fire
CSC ServiceworksEpproach Communications
Famous SupplyFeazel Roofing
FirstEnergy's Oho UtilitiesGolden Standard
HD SupplyHealth + Fitness
IGS EnergyJC Penny Commercial
Jetz ServicesJohnstone Supply
Keith D. Weiner and Associates Co. L.P.A.Libb Company
Mango Bay InternetMasters of Disasters
MFS SupplyNational Design MartNationwide InsuranceOhio Bath SolutionsOhio Geese Control
Patrol ServicesPlatinum Restoration
PlayGO CoPlunketts Pest ControlPrecision Compaction
Refresh RefinishingRent PathRite Rug
Roth CompaniesRoto-Rooter
SecuritecService Master by Lewis Construction
ServiceMaster by Disaster ReconSherwin WilliamsSpecialty FitnessThe Blue Book
The Mintz CompanyThe Wooster Brush Company
Unique PavingWCCV FlooringWelker McKee
Wellman ExteriorsWOW!
Yard MasterZillow Group
ZOOM! Branding Group
Earning the NALP credential, many people’s first industry
credential, shows your employer that you’re committed to a
career in residential property management.
November 13th, 14th, 15th, 2018At the LINC at Crocker Park
Instructor: Lori ReynoldsMembers: $399
Includes: course material breakfast and lunch.
Suites Magazine 19Northern Ohio Apartment Association
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NOAANetworking
NOAA Calendar
NOAA NETWORKING FOR PRIMARY AND ASSOCIATE MEMBERS 2nd Friday of every month FREE. 9AM - 10:30AM at CORT Furniture, 4698 Great Northern Boulevard, North Olmsted.
CAVS VS HAWKS 10/30 7PM $60. Section 117 Rows 7-14. Pre-game high five tunnel for first 25 kids k-12.
BROWNS GAME 11/4 SOLD OUT 1PM. $75 - Section 349.
DOUBLE DARE LIVE AT PLAYHOUSE SQUARE 11/11 7PM$52. 1st and 2nd row Mezzanine. Hosted by Marc Summers.
CHICAGO AT PLAYHOUSE SQUARE 11/30 7:30PM $45 Main floor tickets
RUDOLPH AT PLAYHOUSE SQUARE12/09 1PM $45 Main floor tickets
CERTIFIED APARTMENT MANAGER (CAM) 10/3, 10/10, 10/17, 10/24, 10/31 $875 - Members. 8:30AM - 5:00PM. Various member apartment community club houses.
NOAA TRADE SHOW11/8 Dr. Debbie Phillips Seminar 9AM-11AM. $39 for members. Floor 11:00AM-4:30PM - Free for Primary members. Associate members must have a booth to attend.
CERTIFIED APARTMENT SUPPLIER (CAS) 10/3, 10/24, 10/31 $495 - Members. 8:30AM - 5:00PM at various member apartment community club houses.
NATIONAL APARTMENT LEASING PROFESSIONAL (NALP) 11/13, 11/14, 11/15 $399 - Members. 8:30AM - 5:00PM at various member apartment community club houses.
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CAM Day 4 of 5CAS Day 2 of 3
CAMT Week 1CAM Day 3 of 5CAMT Week 1CAMT Week 1CAMT Week 1
CAM Day 5 of 5CAS Day 3 of 3
CAVS VS HAWKSNOAA Tickets
NOAANetworking
NOAATRADE SHOW
NALP Day 3 of 3CAMT Week 2
CAM Day 1 of 5CAS Day 1 of 3
NALP Day 2 of 3CAMT Week 2
NALP Day 1 of 3CAMT Week 2
OCT
OBE
RN
OVE
MBE
R
CERTIFIED APARTMENT MAINTENANCE TECHNICIAN (CAMT) 10/15 - 10/18 (Week 1) & 11/12 - 11/15 (Week 2) $8008:30am - 5:00PM. Carrara Restor., 3774 Congress Pkwy, Richfield.
CAPS - Certified Apartment Portfolio Supervisor - February 2019 $1,250IROP - Independent Rental Owner Professional - 2019 $295
Events and Networking Games & Plays
MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
October 201820 www.noaamembers.com
In most states it is necessary to have a Real Estate Brokers License to manage apartment communities that you do not own. This is true in the State of Ohio. That is to say if you are managing a property you do not own in Ohio, you and/or your management company must be a Licensed Real Estate Broker in Ohio. If you are unsure how this relates to you, your management company and properties managed, I recommend that you discuss this with your attorney.
Ohio Revised Code (ORC) § 4735 and Ohio Administrative Code (OAC) § 1301:5 are the places to look for the real estate brokerage law and its administrative requirements. Updates to 4735 became effective in April 2017; updates to 1301:5 are working their way through the system and at this writing have not yet been published. Changes to the ORC were for the most part a result of what has become known as House Bill 532 (HB 532). The same action that created the changes which became effective in April 2017 also provided for the Ohio Division of Real Estate (ODR) to review Ohio Property Management Law and make recommendations for necessary changes to existing law.
Since the implementation of HB 532 each brokerage must designate a principle broker who is responsible for all actions of the brokerage. The principal broker must oversee and direct operations of the brokerage. While the principal broker can assign duties required by ORC 4735 to a management level licensee, the principle broker has the ultimate responsibility to ensure the brokerage complies with the law’s requirements. A principal broker can be disciplined by the ODR for failing to personally oversee and direct operations. Agents can be disciplined for acting as a broker without authority and for impeding the ability of the principal broker or management level licensee from performing their duties.
A real estate brokerage must have a definite place of business in Ohio with a physical address and a sign. The brokerage must prominently display the brokerage license in the brokerage office along with both the Ohio Fair Housing Poster (8.5”X11”) and the Federal Fair Housing Poster (11”X14”). The brokerage office must also have Fair Housing pamphlets with ODR mandated language.
ORC 4735 requires that all advertising must have broker identification on all advertisements. Advertising is any manner, method, or activity whereby the licensee makes known to the public a service requiring a license or a property is available for sale or lease. No name in the advertising may be more prominent than the broker’s name. Websites and internet advertising must have the brokerage name on every page and must be updated every 14 days. The prominence rule also applies to websites and internet advertising. Social Media is advertising if you market your services, listings (available apartments in our case) or brokerage.
ODR 4735 and OAC 1301:5 dictate that licenses must be renewed every three years on the licensee’s birthday. Continuing Education (CE) of 30 hours of approved classes must be submitted to renew any Ohio real estate license. Within this 30 hours each licensee must complete separate 3 hour classes specially certified by the ODR in law, ethics and Fair Housing. Principal brokers must also complete as part of the 30 hour CE requirement an additional 3 hour class which is approved by the ODR for duties of the principal broker.
In the second paragraph I mentioned that the ODR is reviewing Ohio Property Management Law. This is being done by the Property Management Task Force (PMTF), a group appointed by the ODR. The PMTF has been meeting almost monthly for over a year and is expected to make its recommendations formally known to the ODR in the near future. Once the recommendations of the PMTF are formally submitted NOAA will publish another article in Suites advising you of what may be taking place with regard to Ohio Property Management Law.
Allan B. Pintner is the Principal Broker, and VP Emeritus for Millennia Housing Management, Ltd, a past President of NOAA, a member of NOAA’s Board of Directors, and a member of the Ohio Division of Real Estate’s Property Management Task Force. Mr. Pintner is also licensed as a Real Estate Broker in Michigan and a Managing Broker in Illinois.
Real Estate Brokerage and Property ManagementALLAN B. PINTNER | VP EMERITUS, MILLENNIA HOUSING MANAGEMENT, LTD
Suites Magazine 21Northern Ohio Apartment Association
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October 201822 www.noaamembers.com
OHIO APARTMENT ASSOCIATION
HB 211: OHIO HOME INSPECTOR BOARD (Hughes, J) To require the licensure of home inspectors and to create the Ohio Home Inspector Board to regulate the licensure and performance of home inspectors.Current Status: 6/27/2018 - PASSED BY HOUSE; Vote 87-7
HB 213: REAL ESTATE APPRAISER LICENSING CHANGES (Dever, J) To change the definition of "appraisal" for purposes of the Real Estate Appraiser Licensing Law, to make changes to certain procedures and the exceptions to licensure under that law, to regulate appraisal management companies, and to declare an emergency.Current Status: 6/14/2018 - SIGNED BY GOVERNOR; Effective 6/14/18
HB 230: THIN BLUE LINE FLAG (Gonzales, Ginter) To prohibit manufactured home park operators, condominium associations, neighborhood associations, and landlords from restricting the display of the thin blue line flag.Current Status: 2/20/2018 - Senate Local Government, Public Safety and Veterans Affairs, (Second Hearing)
HB 236: MODEL ELEVATOR LAW (Patton, Cupp) To enact the Model Elevator Law.Current Status: 6/26/2018 - House Economic Development, Commerce and Labor, (Third Hearing)
HB 249: RESIDENTIAL UTILITY RESELLING (Duffey, M) To permit the Public Utilities Commission to adopt rules governing residential utility reselling.Current Status: 5/22/2018 - SUBSTITUTE BILL ACCEPTED, House Public Utilities, (Sixth Hearing)
HB 271: ACCESSIBILITY LAW VIOLATION NOTICE (McColley, Rezabek) - To authorize an alleged aggrieved party to provide a notice of an alleged accessibility law violation in advance of filing a civil action and to establish the circumstances under which an alleged aggrieved party is entitled to attorney's fees in a civil action based on the violation.Current Status: 5/22/2018 - Senate Judiciary, (First Hearing)
HB 361: PROPERTY TAX COMPLAINTS TIMEFRAME (Greenspan, D) To increase the time within which boards of revision must decide property tax complaints.Current Status: 6/20/2018 - PASSED BY HOUSE; Vote 91-2
HB 390: EVICTION TIMELINES (Merrin, D) To clarify how to calculate certain timelines under which a forcible entry and detainer action must occur.Current Status: 6/26/2018 - SUBSTITUTE BILL ACCEPTED, House Financial Institutions, Housing and Urban Development, (Sixth Hearing)
HB 482: PUBLIC NUISANCE AND BLIGHT FORECLOSURE (Lipps, Miller) To expedite public nuisance and blight foreclosure actions and to declare an emergency.Current Status: 5/23/2018 - House Civil Justice, (First Hearing)
HB 576: MINIMUM WAGE INCREASE (Kelly, B) To increase the state minimum wage.Current Status: 4/10/2018 - Referred to Committee House Government Accountability and Oversight
HB 633: LITTERING-PRIVATE PROPERTY (Boggs, Miller) To prohibit individuals who own or control private property in municipal corporations from depositing litter on that property.Current Status: 6/13/2018 - House State and Local Government, (Second Hearing)
HB 669: PUBLIC NUISANCE-GARBAGE (Hughes, Miller) To add the accumulation of garbage and debris to the conditions that may constitute a public nuisance.Current Status: 6/5/2018 - Referred to Committee House Community and Family Advancement
HB 673: LEAD PAINT ABATEMENT-MANUFACTURERS (Barnes, Jr., J) - To require the Director of Health to develop a program in partnership with paint manufacturers and retailers to provide low-cost paint for use in lead abatement and to establish a registry of residential units where lead poisoning has occurred.Current Status: 6/5/2018 - Referred to Committee House Health
Outlined below are the most recent bills being monitored for the Ohio Apartment Association.
Legislative Update
House
Suites Magazine 23Northern Ohio Apartment Association
SB 157: PUBLIC UTILITY RESELLING REGULATION (Bacon, K) To regulate the reselling of public utility service.Current Status: 6/26/2018 - SUBSTITUTE BILL ACCEPTED, Senate Public Utilities, (Fifth Hearing)
SB 181: UNPAID MUNICIPAL GARBAGE FEES (O'Brien, Yuko) To authorize all municipal corporations that charge a garbage collection fee to certify unpaid amounts to the county auditor, who must enter the fees on the property tax list to be collected in the same manner as real property taxes.Current Status: 6/6/2018 - REPORTED OUT, Senate Ways and Means, (Fourth Hearing)
SB 234: FIREARMS IN SUBSIDIZED HOUSING (LaRose, F) Regarding a tenant of subsidized rental premises owning, using, or possessing a firearm, a firearm component, or ammunition within the tenant's residential dwelling unit.Current Status: 5/16/2018 - Senate Government Oversight and Reform, (Third Hearing)
SB 277: STATE MINIMUM WAGE INCREASE (Thomas, Schiavoni) To increase the state minimum wage.Current Status: 4/11/2018 - Referred to Committee Senate Local Government, Public Safety and Veterans Affairs
SB 308: ELEVATOR LAW (Uecker, Yuko) To revise the Elevator Law.Current Status: 06/27/2018 Senate Transportation, Commerce and Workforce, (First Hearing)* Companion legislation to House Bill 236
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October 201824 www.noaamembers.com
40 40 49 120 175 37 39 48109 93 142 124855 737
Cleveland
779
736 793 792 166 130 157 176 151 161 47 31 4249 4696 102 124 42
Lakewood
Toledo
Bedford Euclid PainesvilleParma
LASTYEAR
THISYEAR
174 148
OCTAUG SEP2017
OCTAUG SEP2018
OCTAUG SEP2017
OCTAUG SEP2017
OCTAUG SEP2017
OCTAUG SEP2017
OCTAUG SEP2017
OCTAUG SEP2018
OCTAUG SEP2018
OCTAUG SEP2018
OCTAUG SEP2018
OCTAUG SEP2018
97
JANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC
584536511376566559598691583675580409
6,668
563525550439561636567671544678627551
6,912
2017 2016
0200400600800
100012001400160018002000
Jan
Mar
May July
Sept
Nov Ja
n
Mar
May July
Sept
embe
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Nov
embe
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2011 2012 2013 2014 2015 2016 2017 2018
Eviction IndexThe Suites Magazine Eviction Index is presented to owners and managers of multifamily properties to assist them in assessing the regional market. The numbers represent the number of eviction filings in the corresponding courts.
The Eviction Index is sponsored by Powers Friedman Linn, PLL, a law firm specializing in real estate management issues.
Jan1796601565711533
1200
Feb1286331604910247
1119
Mar120627120358836
1026
Apr94636107349318
982
May166690114449740
1151
June1575911723911654
1229
CourtBedford
ClevelandEuclid
LakewoodParma
PainesvilleTotal
2018
Historic Eviction Index
Area Eviction Totals by YearNorth East
Ohio
Three Month Previous Year Comparison by Area
Suites Magazine 25Northern Ohio Apartment Association
NOAA Vacancy Rates
2017 2018AREA
NortheastSoutheast
South/SoutheastNorthwestSouthwest
Entire Region
JULY5.1%3.9%3.3%3.4%3.5%4.0%
AUG 6.2%3.4%3.6%4.0%4.3%4.7%
SEPT7.2%5.0%4.8%4.2%4.5%5.4%
OCT8.3%5.5%4.5%4.6%4.8%6.0%
NOV8.4%5.6%5.0%4.4%5.5%6.3%
DEC7.7%5.7%5.3%4.9%5.5%6.1%
JAN6.2%4.8%5.4%4.7%8.8%6.6%
FEB5.8%5.0%6.7%3.4%6.3%5.7%
MAR5.6%4.1%3.3%4.5%4.5%4.7%
APR4.1%3.1%2.7%3.6%3.9%3.7%
MAY0.4%3.6%2.5%3.4%3.9%2.5%
JUNE3.3%2.4%1.8%5.6%4.1%3.6%
Northwest
SouthwestSouth / Southeast
Southeast
Northeast
Three Month Previous Year Comparison By Area
All Reported Vacancy
3.304.60
-1.302.402.90
-0.501.803.70
-1.905.603.90
+1.704.102.70
+1.403.603.600.00
0.404.90
-4.503.603.40
+0.202.504.10
-1.603.404.10
-0.703.903.30
+0.602.504.10
-1.60
4.105.10
-1.003.103.40
-0.302.704.10
-1.403.604.10
-0.503.903.30
+0.603.704.10
-0.40
April May JuneCurrent Year
Previous YearDifference
Current YearPrevious Year
DifferenceCurrent Year
Previous YearDifference
Current YearPrevious Year
DifferenceCurrent Year
Previous YearDifference
Current YearPrevious Year
Difference
Northeast
Southeast
SouthSoutheast
Northwest
Southwest
Entire Region
October 201826 www.noaamembers.com
Advertising Index
Suites is your most targeted, cost-effective opportunity to reach all owners and operators of residential multifamily properties in Northern Ohio. Start making plans now to place your message in front of our fast-growing and affluent market.
Visit: http://www.noaamembers.com/suites-magazine to download the rate sheet and view back issues of Suites.
For more information on content or advertising in Suites Magazine please contact:
NOAANorthern Ohio Apartment Association
Ryan FlanaganMedia and Marketing Manager
A.L.L. Laundry ServiceAdvantage EquipmentCarrara RestorationFirst EnergyFirst Federal of LakewoodIGS EnergyJETZ ServiceNAA - Click & LeaseNational Design MartNew York Community BankPerfect Power WashPowers Friedman Linn, PLLSecuritas Sleggs, Danzinger & Gill, Co.
13
21
Inside Front
16
5
Back
15
11
17
23
5
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18
9
A NOAA members-only service providing free legal advice for difficult situations. Expert attorneys, specializing in residential and commercial real estate management law, are available to our members.
How it works: Call NOAA with your information: (216) 241-1635. We will have the appropriate attorney contact you within 24 hours. While this is a free service, you will be charged if you require representation.
Any advice provided during this service does not create any attorney-client relationship.
Northern OhioApartment Association
Michael LinnPowers Friedman Linn, PLLwww.pfl-law.com
Paul Rode Keith Weiner & Associates Co. L.P.A.www.weinerlaw.com
• Real Estate Management Law• Fair Housing Law and Litigation• Collections and Creditors’ Rights
• Collections and Creditors’ Rights• Evictions• Foreclosure
FREELEGAL
(216) 241-1635
Suites Magazine 27Northern Ohio Apartment Association
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A LARGE SCOPE OF COST SAVINGS OPPORTUNITIES
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THE BEST PRICERegardless of the size of your facility, you can get the NOAA best pricing on many contracts.
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GREATER EFFICIENCYBy participating in NOAA group purchasing,
you no longer have to price or vendor shop for common everyday items.
• Apparel-Promo-Print | ZOOM! Powered by American Solutions for Businesss | Joe Artiste (440) 343-3362
• Energy Supply | IGS Energy | Corben Sherlock (614) 659-5165
• Paint & Carpet | Sherwin Williams | CJ Handwerk & Paul Faudrere (216) 271-6111
• Waste Reduction & Recycling | Cass, Waste & Recycling Solutions | Sue Donovan (216) 212-8135
• Workers’ Compensation | V&A Risk Services LLC | Danielle Romstadt (440) 785-8849
IGS Energy expertly supplies over 45,000 member units, just like yours. As the preferred energy supplier to the NOAA, we pride ourselves on being one trusted source for all of your energy needs.
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IGS Energy expertly supplies over 45,000 member units, just like yours. As the preferred energy supplier to the NOAA, we pride ourselves on being one trusted source for all of your energy needs.
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CORBEN SHERLOCK Dedicated NOAA [email protected]
IGS Energy expertly supplies over 45,000 member units, just like yours. As the preferred energy supplier to the NOAA, we pride ourselves on being one trusted source for all of your energy needs.
Ready to Get Started? Let’s Talk.Rely on
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CORBEN SHERLOCK Dedicated NOAA [email protected]
IGS Energy expertly supplies over 45,000 member units, just like yours. As the preferred energy supplier to the NOAA, we pride ourselves on being one trusted source for all of your energy needs.
Ready to Get Started? Let’s Talk.Rely on
the NOAA’s Preferred Energy
Supplier
Gain More Control of Your Energy Costs
LEARN MORE AT IGSENERGY.COM
CORBEN SHERLOCK Dedicated NOAA [email protected]
IGS Energy expertly supplies over 45,000 member units, just like yours. As the preferred energy supplier to the NOAA, we pride ourselves on being one trusted source for all of your energy needs.
Ready to Get Started? Let’s Talk.Rely on
the NOAA’s Preferred Energy
Supplier
Gain More Control of Your Energy Costs
LEARN MORE AT IGSENERGY.COM
CORBEN SHERLOCK Dedicated NOAA [email protected]
IGS Energy expertly supplies over 45,000 member units, just like yours. As the preferred energy supplier to the NOAA, we pride ourselves on being one trusted source for all of your energy needs.
Ready to Get Started? Let’s Talk.Rely on
the NOAA’s Preferred Energy
Supplier
Gain More Control of Your Energy Costs
LEARN MORE AT IGSENERGY.COM
CORBEN SHERLOCK Dedicated NOAA [email protected]