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Student support and e-learning: parallel universes?. Donald Lush Director of Student Support WAES. Who am I?. Senior manager in ACL Fifteen years in student support Worked in FE, sixth form colleges, adult education - PowerPoint PPT Presentation
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Student support and e-learning: parallel
universes?
Donald Lush
Director of Student Support
WAES
Who am I?
Senior manager in ACL Fifteen years in student support Worked in FE, sixth form colleges, adult
education London convenor of NAMSS (National
Association of Managers of Student Services)
Why is what I do important?
Budget of £1.7 million Premises Staff Resources Facilities Training Inspection
Why is what I do important?
Willy Russell
“I wrote the play (Educating Rita) only a few years after having had to really go through a struggle to get back in to mainstream education myself. I’d left school without doing O-levels or A-levels or anything like that. And when I tried to get back in, I just met a stonewall of absolute resistance.”
Why is what I do important?
Mina’s story
Why it’s important - values
Equality Access Transformation Excellence Service
What is it like to be me? The Robin Hood scenario.
Sole practitioner Unique viewpoint Senior buy-in? Peer support at college? A “cost” Lonely (sometimes) Loved by the learners (ahem!)
SolutionsThe merry men and women
NAMSS - history and function No external funding, no staff, no premises Executive, regional groups, JISC mail list,
website, annual conference http://www.namss.ac.uk
NAMSS - purpose
NAMSS aims to provide members with a forum for developing quality services that promote and enhance the learning offered by colleges by:
* Providing information to members
* Developing and promoting quality standards of student services' practice
* Representing the needs of students and student support services
NAMSS - mission
NAMSS aims to provide support and professional development for managers of services that support learners in post 16 education and training.
NAMSS - Strategy
To develop and implement strategies for enhancing the support NAMSS offers to its members to develop and implement strategies to support regional activities
To develop and strengthen alliances with other organisations
To review and develop the management of the association's resources, processes and procedures
To develop strategies to enable NAMSS to influence policy and practice on issues relevant to members
To develop strategies to market and publicise the association's activities
NAMSS - why is it successful?
Clear vision, mission and strategy Meets real needs Credibility/integrity Self-help is an organising principle - ownership! Achieves results Mutual understanding and support Excellent communication (some through ICT) Valued and supported by members