Upload
others
View
0
Download
0
Embed Size (px)
Citation preview
StudentManagement&Preven0onofBullying
JeffCassell,PresidentSchoolBusSafetyCompany
12thOctober20111
Presenta(on
• Muteyourphonesplease
• Typeques7ons
• Askques7onsattheend
• Typecomments
• JeffCassellcreden7als
2
SupportofSchoolBusSafetyweek
• WaystostopDangerZonesaccidents
• Thispresenta7on
• Sixoftopeightcontractors
• 690schooldistricts
• Adding1,500moreschooldistrictsfrom1/1/2012
• Over3,000districtshaveourDangerZonesprogramrepresen7ngalmost300,000schoolbuses.
3
DailyPrayer
• Pleasehelpmeremembertowatchallfivemirrors,twodozenwindows,eightgauges,sixwarninglights,sixdozenfaces,threelanesoftraffic,wobblingbicycles,daydreamingpedestrians,teenagerswithheadsetsandallothervehicles.
• Helpmetoheartrainwhistles,truckandcarhorns,policesirensandthetwowayradio.
• Pleasehelpmerecognizewhenmypassengersneedhelpandhavethepa7encetolistenandrespondtotheirissues.
• Ineedhelptooperatethegearlever,thesteeringwheel,theturnsignals,theroutebook,theradioandthedoorwhiles7llbeingabletorespondtothekidsneeds.
• Ineedthepa7enceandselfcontroltostopMarkhiVngBrian,preventLindafromwalkingintheaislesandmakingsurenooneputstheirheadoutofthewindow.
• Finally,Lord,pleasehelpmedothisallagaintomorrow.4
StudentsWant
• Toberecognized
• Tobeacceptedbytheirpeers
• Tohangoutwiththecoolguys
• Tofeelincontrol
5
Studentsdonotwant
• Tobeexcluded
• Tobeseenasbeingdominatedbythedriver
• Tobelaughedat
• Tobeteased
• Tobebullied
• Tobetreatedwithdisdain
• Tobeembarrassed
6
Thegoalis
• Coopera7on&Understanding
• Driverisnotautoma7callytheleader
• Setexpecta7ons
7
TheDriverNeeds
• Authority/Recogni7on
• Tobetreatedwithrespect
• Mustbebasedon“MutualRespect”
8
Teamwork
• Notalone–involvesupervisor,teachers,schoolofficials&parents
• Seekadvicefromsupervisororotherdrivers
9
Mmmmm
“YouwillbesuccessfulingeVngstudentstocontroltheirbehaviorifyoufirstcontrolyourownbehavior.”
10
Howdoyougetrespect?
• Setexpecta7onsGoovertherulesatthestartoftheyear
• Saywhytherulesexist&whytheyareimportant• Men7ontheconsequencesofbreakingtherules• ApplytheRules
FirmFairConsistent
• NevergetEmo7onalorAngry–youaredoingyourjob
11
Howdoyougetrespect?
• Trynottooverreactorunderreact
• Onlyenforcereasonablestandards
• Donot“crywolf”
• Greetstudentsbynameandwithasmile,eyecontactoranodeveryday
• Speakwithauthority
12
Firm
• Speakwithauthority,slowlyandposi7ve• Donotdebateorargue,thisiswhatwillbe• Donotberude,nastyordemeaning–showrespect• Trynottocornerthestudent,leavethemwitharespecful
out• Staycalm,donotgetemo7onal,haveaseriousface• De-personalize“Iamrequiredtoaskyoutostopthis
behavior”• Standuptallandlookstudentintheeye• Brief&tothepoint,donotgivereasons
13
Firm
• Again,de-personalize.
• Provideachoice
• Iftheydonotstop,followthrough
14
Fair
• Beobjec7ve
• Applyac7onsfairlytoeveryone
• Nofavori7sm
15
Consistent
• Applysamerulesallthe7me,toeveryone
• Donothavedifferentstandards
basedonyourmoodsoraheadache
• Ifstudentsargueconsistency,donotdebatethis,stayfirmandapplytherules
16
Respect
• Nofavori7sm–alwaysbefair
• Donotbeapushover–donotbackdown
• Whenyouaskastudenttodosomething–don’targue,debateordiscuss.Ifyoudoyoureinforcetheirbehavior
• Donotplaythestudentsgame
17
Exampleofbusrules
• Beatthestopon7me,donotbelate• Neverrunaherthebus&neverbangonsideofthebus• Standawayfromtheroad• Nofigh7ng,pushingorgamesanywherenearthebusstop• Whenbuspullsup,waitinanorderlyfashion.• Boardthebusinanorderlyfashion,nopushingorshoving• Ifyoudropanythingnearorunderthebus,tellthedriverand
askthemfordirec7onstoretrieveit.
AttheBusStop
18
Exampleofbusrules
• Stayseatedintheseat–nostanding• Putyourbookbagsundertheseatinfrontofyou• Nofigh7ng,pushingorshovingofanykind• Nobullying,teasingorpickingonanyotherstudent• Nophysicalcontact,sexualorotherwise(age)• NEVERputyourhandsorheadsoutofthewindows• Keepnoisetoreasonablelevels,noshou7ng• Beextraquietatrailroadcrossings• Donotdistractthedriverwhentheyaredriving• Donotwriteonordamagetheseatsinanyway• Donotdroporleavelimer
OnTheBus
19
Exampleofbusrules
• Donotstandupun7lthebushasstopped• Leavethebusinanorderlyway–nopushingorshoving• Takeallyourbelongingswithyou• Walk10’awayfromthebus,beforeturninglehorright• Ifyouhavetocrossthestreet,walkbeyondthecrossinggateandwaitfor
drivertoindicatetocross.Stopattheendofthebuswidth,lookleh&right&crossifclear.
• NEVERgoinsidethecrossinggateforanyreason• Ifyoudropanythingnearorunderthebus,tellthedriverandaskthem
fordirec7onstoretrieveit.• TherewillbeNOunauthorizeddrops,ever.Onlyexitthebusatyour
assignedstop• Nevercrossbehindthebus
AsyouleavetheBus
20
MostImportantrulestogoover
• Nevergoinsidecrossinggate
• Neverpickupanythingnearorunderthebus
• Neverrunaherbus–willbesenthome
• Noarmsorheadsoutsidewindows
• Nofigh7ng,pushingorac7veplaying,asthebusarrives
• Removeanydrawstrings
21
Askforhelp–nottell
• “Myjobistogetyoualltoandfromschoolsafely–Ineedyourhelp”
• “Weareallinthistogether”
• Tellthemwhywehavetherules
22
MoreTips
• Posi7veRela7onship–learnnames&usethem
• Neverignoreaproblem–thismeansyoucannothandleit
• Treatstudentswithrespect–some7mesmakethemfeelimportant
• Dressforrespect–keepbuscleanandorderly
23
AddressingaProblem
• Notthroughmirrorwhiledriving
• Focusontheissue
• Ifrequiresmorethanaglanceorafewwords–pullover
• Donotmakethestudentfeelsmallorputdown
• Ifyoucan,counseloneonone,awayfromotherstudents
• Asktostaybehindaherothersleavethebus,attheschool
• Ideallyhaveanotherdriverorteacherpresent.Askfortheirhelpinfixingtheproblem. 24
SpotlightTechnique
• Usetheirname,lookdirectlyatthemandaskthemwhytheyareac7ngastheyare
• Tellthemwhattheyareexpectedtodo–“Benyouareexpectedtotakeyourseat”
• Presenttheconsequences–“Ben,thebuswillnotmoveun7lyoucomeupfront”
• Repeattheconsequences–“Ben,thebuswill……”• “Ben,youhaveadecisiontomakeyoucanstopteasing&
hiVngorIwillwritethisup,andtheschoolandyourparentswillthenbeinvolved”
• Next7meyouseethem,greetthemnicely–noanimosity25
PersistentQues0onMethod
• Callamen7ontothem–“John,whatareyoudoing?”
• “John,isthissomethingyoushouldbedoing?”
• “John,whatwillhappentoyouifyoudonotstopdoingthis?”
• Askingques7ons,makesthemthink
• Introducechoices–“John,youhaveachoice–Stopteasingorwewilladvisetheschoolandyourparentsofthisproblem–whatwouldyouliketodo?”
• Staycalm,donotbeconfronta7onal 26
BrokenRecordTechnique
• Repeatrequestover&overun7lmet
• Ignoreiftheytalkbackorargue
• Staycool&calmandrepeatrequestover&over
• Oncetheyseeyouwillnotgivein,theywillusuallycomply
27
NeverissueChallengesorUl0matums
• Take“I”outofit-Never“I’llmakeyousitdown”
• “You’llberequiredtositdown”
• Neverofferthreats–“Dothisorelse”
• “Dave,youarerequiredtositdownandactproperlyoryouwillberequiredtomoveupfrontawayfromthedistrac7ons”
28
MoreThoughts
• Neverignoreaproblem-thissaysIcannothandleyou
• Donottrytoactlikethestudents,youarenotapeerandyouwillloseleadership
• Enforceconsequences–ruleswithoutconsequencesarejustsugges7ons.Youmustfollowthrough
• Shou7ngorgeVngemo7onalshowsyouhavelostcontrol
29
SpecialNeeds
• Payspecialamen7on-makesurenotbeingteasedinanyway
• Trynevertoallowspecialneedsstudentstobelastpersondropped
30
• Thesecondhighestloca7onforbullyingisontheschoolbus.
• Recognizewhenbullyingistakingplace.Ifindoubt,ask.
• Ifyouaresuspicious,askastudentwhoisnotinvolvedbutsitsclosetothosewhoare.
31
Bullying
• Knowthedifferencebetweenconflict&bullying– Conflict=Par7esareequal
One7meevent Bullying=Aggressivebehaviorcausingharm
Imbalanceofpower Repeatedover7me
• Settherulesatthestartoftheyear.Tell
thestudentsthatbullyingandteasingareunacceptableontheschoolbus.Providesomeexamplesofwhatisnotacceptable.
32
Bullying
Bullying
• Ifrequired,pulloverandstop• Iffigh7ng–sayloudandclear“Stopfigh7ngorIwillcallthe
police”Ifdonotstop,callthepolice• Nevertouchthestudentortrytoseparatethem• Givecleardirec7onthatanybullyingorteasingistostop• Ifcon7nues,moveoneofthestudentstoseatclosetothe
driver• Enforcetheconsequences–alwaystakeac7on• Alwaysdocumenttheproblemandwhatyoudid–givecopies
toyoursupervisorandschoolofficials
33
“STOP FIGHTING OR I WILL CALL THE POLICE”
• Tellthebullyyouaregoingtoreportthemtotheschool• Paycloseamen7ontochildrenwithSpecialNeeds–make
suretheyareneverbullied• Stayprofessional-nevergetangry&shout• Neverallowangryparentsonthebus• Ifparentsdogetonthebus,despiteyourdirec7onnotto,call
thepoliceforhelp• Ifyouareunsurehowtodealwithabullyingissue–discuss
withyoursupervisororotherdrivers–gethelp
34
Bullying
ProgressiveDiscipline–FourstepApproach
• 1stInfrac7on–VerbalWarning
• 2ndinfrac7on–Issue2ndwarning&askschooltono7fytheparentsoftheincident
• 3rdinfrac7on–Issue3rdwarning&recommendridingbesuspendedun7lschoolhasamee7ngwiththeparents
• 4thinfrac7on–recommendtemporaryorpermanentremovalfrombus–casebycasebasistobedecidedbyschoolofficials
35
Each District has own rules
CrisisSitua(on
• BuyTime–Allowsitua7ontocalmdown
• Askwhattheywant-usetheirname&obeythem
• Listentothem–letthemtalk
• DONOTtrytoovercomethem
• Timeisgood–becoopera7ve
• Neverconfrontorantagonize
• Don’task“why”ques7ons
36
WriSenReports
• Otherthanashortverbalwarning,documentalldisciplineproblems.
• Donotignoreaproblemun7litescalates
• Writeuponsameday
• Date,7me,whathappened,studentname,driversname,bus#,supervisorsnameandanyothercomments(howreacted)
37
Fights
• Orderthestudentstostop
• Tellotherstudentstobackaway&quietdown
• Ifstudentscon7nue,radioforurgentpolicehelp
• Donotjoinin,trytopullstudentsawayorgetinthemiddleofthem
38
Finally
• NEVERgrab,hitortouchachildunderanycircumstances.Itisillegalandagainstdistrictrules
• Ifcircumstanceisescala7ngandyouarelosingcontrol–radioforhelp
• Ifyouhaveaproblemchild,asksupervisororotherdriversforadvice
• Ifyouseeastudenthasaweapon,donothingun7ltheyleavethebus,thentellyoursupervisor
39
LastPoints
• Thequalityofthetraining–wearebiased
• Timetakentotrain–“freeisnotfree”
• Professionalsdeservethebesttraining
40
CommentsandQues(ons
• Doesthismakesense?
• Arethereanyothercomments?
• Arethereanyques7ons?
41
For more information, visit www.schoolbussafetyco.com or call 1 866 275 7272