Steven A. Solis

122 Evening Star Circle, Red Oak, TX 75154

972-825-6439

ssolis1974@att.net

OBJECTIVE

To obtain a position where I can maximize my multilayer of Management Skills, Quality Assurance, Program Development, Training Experience, Customer Service,

and a successful track record in the Transportation Industry.

SUMMARY OF QUALIFICATIONS

Results-Oriented, hands-on Professional Experience with outside vendor service Quality Assurance Customer service with focus on providing the recipient with the highest

quality of service to achieve the ultimate goal of Customer Satisfaction Excellent Communication Skills Strong Leadership/Team Player Dutiful respect for Compliance in all Regulated Environment Supervisory/Management Skills including Hiring, Termination, Scheduling,

Training, Payroll, and other Administrative tasks Thorough knowledge of current practices, and a clear vision to accomplish

company goals Computer (AS400/TMT) and Internet literate

WORK HISTORY

Regional Service Manager, Dart Net Work (Dart Safety Lane) Lancaster, TX: June 2016 – Current.

Service Manager, Dart Net Work (Dart Safety Lane) Lancaster, TX: July 2014 – June 2016

Service Manager, Dart Net Work (Pro Stop Truck Service) Lancaster, TX: October 2013 – July 2014

Assistant Shop Manager/Body Shop Manager/Trailer Shop Manager, Safety Compliance Manager, Werner Enterprises, Dallas, TX: August 2005-October 2013

Shop Foreman, Acklie Maintenance (Crete Carriers), Wilmer Hutchins, TX: November 1997- August 2005

Fuel Island Foreman, FFE (Frozen Food Express), Lancaster, TX: March 1997-November 1997

Safety Lane/Mechanic helper/Trainee, KLLM, Seagoville, TX: April 1993- March 1997

PROFESSIONAL ACCOMPLISHMENTS

Over the past 24 years I have successfully worked in many areas of the transportation industry for a total of 5 trucking companies. I have worked through

the ranks of Wash Bay Attendant, Parts Department, Truck Technician, Trailer Technician, Training Coordinator, Assistant Shop Manager, Body Shop Manager,

Trailer Shop Manager, Safety Compliance Manager, Service Manager and currently, Regional Service Manager.

Lead multiple projects from getting tire inventory under control, parts department ranging from 100,000.00 to 150,000.00, provided daily operational reviews/quality control along with productivity and efficiency reports.

Responsible for Region covering Dallas, TX, Houston, TX, Buford, GA and minimal assistance with Memphis, TN. Traveled up to 35% while still covering and communicating home location of Dallas TX.

Assisted department Managers, Foremen and Technicians in problem solving, team building, production, and reports while assigned to the self-contained departments.

Successfully supervised numerous employees while conducting annual evaluations for as many as 75 Employees, Foreman and Managers.

Provided customer Intervention/Resolution, Manpower Scheduling, Quality Control, Payroll, and Special Projects/Plant Extensions and Evaluations.

Reduced employee turnovers by making necessary changes to the work force to provide a healthy and safe work environment. Enhanced employee appearance, and spearheaded the implementation of employee safety with a current safety record of more than 566 days injury free in Maintenance Shops.

Supervised and maintained several areas to ensure production remained at its highest levels with 85% being the company minimum per location but able to have employees reach production levels on a consistent basis of over 90% production, all while keeping minimal expense. In charge of Warranty, Service Writers, Claims and Payroll.

Main point of contact for all departments in case of an emergency. Also tested/repaired equipment ranging from pumps, Fuel Island, Veeder root, and/or Compressors.

Attended multiple workshops regarding city compliance, storm water management and control. Underground storage fuel tanks and lines.

Responsible for Invoicing, Accounts Payable, Accounts Receivable, Negotiating all pricing with all vendors throughout the DFW area, Houston TX, and Atlanta (Buford GA). (Labor Rates, and Supply Cost)

Responsible for reducing labor and supply cost in the Body Shop from 24,000.00 monthly to 6,000.00 monthly.

Responsible for Safety Compliance, assuring all employees are following implemented policies in regards to all safety requirements. Fire Extinguishers, Protective Eye Wear, Ladders, and Respirator Fit Testing, Conducting monthly safety meetings and monthly shop/work shop inspections.

SPECIALIZED TRAINING/CERTIFICATIONS

Supervisor Training/Seminars

Exceptional Communication Skills

Excellent knowledge of AS400 and TMT software

Monthly Management Training

Multiple certifications listed:

Freightliner Self-Paced Training Certifications

Basic Electricity

Dawn of the Century

Tire Tracks and Maintenance

R-134 A Air Conditioning Systems

Century Class Electronics

A/C Fundamentals

A/C Components

Drive Train/Drivelines

Dealership and/or professional company class certifications:

Freightliner Heavy Duty Air Conditioning Systems

Tractor ABS

Trailer ABS

Detroit 60 series ECM Extractions

ASE Refrigerant Recovery and Recycling

Excelling as a Supervisor

Eaton Fuller Clutches (trouble shooting, failure, installation, and adjustments)

Stemco wheel Seal Installation

4 hour work shop with the city of Dallas in 2006 and again in 2009

Heavy Duty Brake Seminar by Abex Friction Products

5 Star Gold Heavy Duty Specialists by Federal Mogul

Wheel End Service and Torque by Michelin North America, Inc.

Advanced Analytical Fleet Maintenance Management by TXTA Training Institute

Tire Damage Identification by Michelin North America

References available upon request