Stepping Up, Supporting and Believing 20 18 Annual Report · 2019-09-20 · Stepping Up, Supporting and Believing 20 18. 3 2018 Mission Statement: ... of the Marketing Committee and

AnnualReport

Non-Profit Caregivers Since 1950

Stepping Up, Supporting and Believing

20 18

3

2018 Annual Report

Mission Statement:

Visiting Nurse Home &

Hospice is a not-for-profit,

independent home

healthcare and hospice

agency providing optimal

health and quality of life

for individuals and

families in Rhode Island

and Southeastern

Massachusetts.

Evelyn Marano, member of the VNH&H Board of

Directors from 2013 until her death in 2018, has been

named posthumously as the recipient of the Mary A.

Dwyer award for outstanding service to Visiting Nurse

Home & Hospice. Her husband, Fred Marano, will

accept the award in her name.

Evelyn moved to Aquidneck Island from New Jersey

in 1990 as a result of Fred’s career move with Pfizer

Pharmaceuticals to its facility in Fall River. Prior to

the move, she had been Director of Admissions at

Fairleigh Dickinson University, but when relocating

to Portsmouth with her toddler son, she put her vast

energies into volunteer ser-

vice rather than employment.

There was also considerable

time to devote to her life-long

passion for horses and hunt-

er-jumper equitation.

Evelyn’s volunteer commitments followed her passions. She became involved on

every committee and the Board at St. Michael’s Country Day School, where Geoffrey

was a student. She was on the Board of Directors and chaired fundraisers for the ALS

Society of Rhode Island after her mother passed from ALS. She taught CCD classes at

St. Barnabas Catholic Church, which was her parish. Most importantly for us, she be-

came a Hospice volunteer and event attendee at Visiting Nurse, where she was tapped

for Board service. Evelyn was active on the Marketing and Development Committee,

where she helped conceive our fundraising events and where she provided invaluable

assistance in the rebranding project. Even in illness, Evelyn remained active in support

of the Marketing Committee and stayed in constant contact.

Evelyn died in 2018 after a courageous battle with cancer. She is survived by her

husband Fred and her son Dr. Geoffrey Marano, an orthopedic surgery resident in

Washington DC. She is deeply missed by Visiting Nurse Home & Hospice.

2018 The Mary A. Dwyer Award

Presented toEvelyn Marano

5

2018 Annual Report

Dear Fellow Visiting Nurse Home & Hospice

Community members,

Last year I wrote about all the changes that were

taking place to move the agency forward and stay

ahead of the competition. Our staff did a heroic

job implementing new systems and smoothly

bringing ‘West’ into our family. In 2018, our search

began for a new CEO as Candy announced her

retirement, having given us a few more years

than she expected. So, how to replace such an

inspirational and forward-thinking leader? That

was the question the board faced. We hired an

outside search firm and gave them multitudes of

criteria. They met with staff who also gave them a

plethora of concerns. Luckily, we all agreed on the

type of person needed, and we then created an

internal search committee of both board members

and staff. We sent the firm back to the drawing board

once or twice, never wavering on our needs and expectations. They had made

grand promises from the beginning, and they delivered! We are thrilled to have hired

Jennifer Fairbank, RN, who started in mid-December. Jennifer’s expertise in

healthcare, nursing, eldercare, strategic planning, outreach and business development

made her the perfect choice. Jennifer’s warm and inviting personality fits the culture of

our agency, and we hope she will be with us for many years to come.

On behalf of the board, a huge thank you to all staff, volunteers, donors, stakeholders

and fellow board members for always stepping up, supporting us and believing in the

incredible work Visiting Nurse Home & Hospice does!

Sincerely,

Stacey D. Carter

President, Board of Directors

President, Board of Directors Message

On behalf of the board,

a huge thank you to all

staff, volunteers, donors,

stakeholders and fellow

board members.

76

VisitingNurseHH.org 2018 Annual Report

Welcome to the Visiting Nurse Home & Hospice Annual Meeting.

If I were to coin a phrase to characterize 2018, it

would be “taking stock”. 2018 was an important

year, as it provided the opportunity to reflect

on all the initiatives that we had implemented

in the previous year and to prepare for a change

in leadership.

During those incredible few weeks when I was

able to spend time with outgoing CEO Candace

Sharkey, it became evident to me how passionate

she was about this organization. Now I understand

why. I am humbled and impressed with the team

here at Visiting Nurse Home & Hospice, not only

by their incredible work ethic, but by their passion

for perpetuating the mission, never losing sight of

each individual we have the privilege of caring for

each and every day. I feel so fortunate

to be a part of this organization that values our

staff, volunteers, and patients, strives to provide

the most exceptional care possible, and maintains

a keen focus on building the infrastructure we

need to grow and remain relevant.

As the only free standing not for profit home

healthcare and hospice agency in RI, our future

prosperity is dependent, in large part, on the support we receive from the growing

number of communities we serve. That support comes in many ways. It includes

financial support from grantors and foundations such as the vanBeuren Charitable

Foundation, RI Foundation, Champlin Foundation and others; civic support from

the many cities and towns where we have a presence; and individual contributions

from our wonderful group of donors. Volunteers in 2018 numbered in excess of 56

and provided a myriad of services throughout the Agency-Thank you!!

Chief Executive Officer’s Message

It is reassuring to know

we have a solid team

and an engaged

Board of Directors

to help chart the course.

Last and certainly not least, our Board of Directors represents a remarkable and diverse

group of professionals who provide stewardship as they continuously seek the support

from additional community members who want to contribute their time and abilities. I

want to thank all of you who are currently involved and ask those of you who are not

yet connected to our organization to please consider how you might further support

our mission.

I am confident 2019 will hold challenges but am equally confident that we will

experience successes on many levels. While we continue to make our way in the

Homecare and Hospice arena it is reassuring to know we have a solid team and

an engaged Board of Directors to help chart the course.

Thank you for an amazing welcome to Visiting Nurse Home & Hospice.

Jennifer W. Fairbank

CEO

Matthew Burns, Director of Human Resources, Jennifer Fairbank, CEO and Peter Quarry, Medical Supply Coordinator/Maintenance at recent fundraising event.

98


Finance

The components of the Finance

Department include billing and

collections, payroll processing, cash

receipts and disbursements, and

financial reporting. Various subcategories

of these areas extend to third party payer

contracting and general compliance

with governmental programs such as

Medicare and Medicaid. As our operation

has become more data driven in recent

times, the Finance Department serves

as a constant internal point of contact for

specific requests for information relative

to the operations of our organization

AdministrationHuman Resources

In 2018, Visiting Nurse Home & Hospice had 295 active employees, and we continue to grow. Turnover remains between 8% and 10%, which is excellent for our industry. Thank you to all of our staff for your hard work, commitment, and invaluable contributions to this organization.

We continue to be privileged to have nursing student interns from Salve Regina University as well as Pharm D students from the University of Rhode Island and therapy assistant students from the Community College of Rhode Island and New England Institute of Technology.

The agency has a robust volunteer program that enlists the help of 17 office and 39 hospice volunteers.

Matt Burns, Director of Human Resources

Aaron Pugatch, Chief Financial Officer

Clinical Reimbursement

During this past year, the clinical reimbursement department has hired additional

staff and streamlined workflow processes in response to our increased workload

and extended operating hours that now include weekends and evenings.

By initiating a new biweekly reporting system, we are now able to identify the

current status of each record in a timely way so that we can clearly identify next steps,

maintain quality care, and expedite the time between admission and billing.

We will continue these efforts over the next year as we also work to reduce the

difference between our charge for service and the insurance company’s

approved payment.

Compliance

January 13, 2018 the Centers for Medicare

& Medicaid Services (CMS) implemented

new Conditions of Participation (CoPs).

These enhanced CoPs focused on:

• Safeguarding Patient Rights.

• Quality Assurance and Performance

Improvement (QAPI).

• Placing emphasis on Patient Care

and Outcomes.

• Interactions of skilled

professionals in meeting

patients’ needs.

The structure of the regulations has

changed. The following are now

separately established:

• Quality Assurance and Performance

Improvement (QAPI)

• Infection Prevention and Control

• Emergency Preparedness

Our Admission Patient Handbook was

expanded to assist both our patients and

clinicians with the tools they need to work

together toward improved outcomes.

Also, patient education enhancements

have been expanded for Infection Preven-

tion and Emergency Preparedness. Our

goal is to continue to look for opportu-

nities for improvement for our patients,

their caregivers and families.

1110


Visiting Nurse Home & Hospice staff embraced an enormous change related to the

expansion of our service area to include most all communities in Rhode Island. The

patient census in the new service area doubled in 2018. Additional staff were hired

and trained to meet the needs of our expanded service area. Visiting Nurse Home &

Hospice opened an office in Warwick to meet the needs of patients. The office is fully

staffed with a scheduler and clinical supervisors for the Adult Nursing and Rehab

Teams. The staff was provided with additional training to enhance their utilization of

Homecare Homebase, streamlining the documentation of care and improving patient

outcomes. Visiting Nurse Home & Hospice maintained our 4 STAR Quality rating in

2018 by focusing on key outcome measures and patient satisfaction target measures.

Visiting Nurse Home & Hospice nurses continue to meet the needs of our patients

with the use of specialty teams, including cardio pulmonary, wound, diabetes,

intravenous, and chronic disease management. Clinicians at Visiting Nurse Home &

Hospice were trained on neurocognitive disorders (delirium, dementia and depres-

sion) and their implications for patients in the home care setting as part of agency

cross-training on behavioral health. Staff has focused on transitions of care and

reduction in avoidable re-hospitalizations. The agency utilizes a Transitional Care

model, which includes nurses visiting our patients in the hospital and nursing

home, to ensure a successful return home.

Home Health Care

2018 Summary of Total visits

Skilled Nursing 47,938

Physical Therapy 36,502

Occupational Therapy 11,021

Speech Pathology 1,694

Medical Social Work 2,107

Home Health Aide 21,808

Nutritional Guidance 189

Total 121,259

Maternal & Child Health

In Maternal and Child Health, homecare

visits are provided by pediatric RNs to

preterm, sick, or injured children to

enhance their health and well-being as

they transition from the hospital to the

home environment. Visits are also provid-

ed to families with children, birth to age

18, following illness, injury or premature

birth. Lactation consultants are available

to all new mothers in need of assistance

as they manage breastfeeding a newborn.

SIDS prevention and car seat safety are

reviewed in detail. Community support

information including mom’s groups,

play groups and long term visiting pro-

grams are referred if needed. The PQ9

Depression Scale is accessible for all

parents struggling with signs of anxiety or

depression, and resources specializing in

postpartum depression are available for

referral as needed. Staff have been trained

in Neonatal Abstinence Syndrome, and

appropriate supports for the parent and

child are available. Through the Depart-

ment of Health, staff have recently attend-

ed a Cultural Sensitivity training updated

in safe sleep environments and safety in

the home.

Palliative Care

Palliative care is for patients with serious

advanced illness who are not on hospice,

but who need care in their home to man-

age pain or symptoms. Our palliative care

program focuses on providing relief for

the symptoms and pain related to illness.

We understand that it can be challenging

dealing with illness during the later years

and the associated symptoms.

Our palliative care program has been well

received as a point of difference with re-

ferral sources and our patients. The bridge

style program for palliative and hospice

patients includes our interdisciplinary

team that ‘bridges’ patients who are still

actively seeking treatment for life limiting

illnesses and symptom management. If

the patient declines in health or makes

a choice to no longer seek treatment, a

patient can easily transition from palliative

care to hospice, keeping the same nurse

and team in place. Keeping the same

interdisciplinary team is often comforting

to the patient and family who has already

built a trusting relationship.

Some of our dedicated nurses

1312


Rehabilitation

The concept of Hospice is to allow the whole family to experience quality of life together.

The Department continues to grow

and now has a dedicated team of more

than 80 clinicians with a wide variety

of specialties. Including PT, OT, PT/OT

assistants, Speech, and Dietitians, the

Rehab Department focuses on balance,

home safety, functional mobility, and

most importantly fall prevention using

a multidisciplinary approach. The West

team has settled into the Warwick office

and have become an integral part of the

agency and the Rehab team. The new

group of therapists came with many

years of home care expertise as well

as individual specialties that have al-

lowed the agency to offer high quality

rehabilitation to almost the entire state

of Rhode Island.

At this time, the Rehab department

completes almost 50% of the visits for

the agency. The Rehab Team has initiated

a Pre-Operative home safety evaluation

program to help clients with total joints

prepare for surgery as well as to help ease

surgical anxiety. Specialties of the Rehab

department include: Orthopedics, Stroke

and Neuro, Vestibular, Lymphedema,

LSVT “Big and Loud” for Parkinson’s

Disease, Cardiopulmonary, Diabetes

Management, Aphasia, and Dysphagia.

The experienced Rehab staff plays an

integral part in keeping our clients safe

and at home

Many of the staff that represent the rehabilitation department in the East and West

Hospice

The hospice team at Visiting Nurse Home

and Hospice continues to grow in both

staff servicing our patients as well as the

areas we serve. We continue to expand

the patients we serve in assisted living

facilities, skilled nursing homes, and

hospitals. The role of our hospice program

is provide physical, social, spiritual, and

emotional support during the last stages

of illness, during the dying process and

during bereavement. Our mission is to

help a family maintain their comfort and

dignity as life nears its end. We put our

patients wishes first by honoring,

respecting and listening to every patient

and family we serve.

Our Medical Director Dr. Rocco and

team physician Dr. Hackett guide our

interdisciplinary team to focus on meeting

the needs of the patient and their family.

The team is comprised of our hospice

director and clinical supervisor, as well as

a nurse practitioner, nurse case manager,

social workers, chaplain, home health

aides, and volunteers.

Patients rate Visiting Nurse Home and

Hospice as a top quality agency over

other hospice agencies many of the

quality measures as illustrated on

Medicare.gov hospice compare as well

as through Strategic Healthcare Programs

metrics. Our hospice team works hard

to exceed patient standards by continuing

to provide staff education and training

on a regular basis.

1514


Community HealthThe Community Clinic Team (CCT) consists of nurses, volunteers and

other professionals within our interdisciplinary team..

Visiting Nurse Home & Hospice offers regular Adult Wellness Clinics in 9 communi-

ties, totaling 263 clinics at 31 sites. The nurses performed over 1700 blood pressures

checks and 150 glucose/cholesterol screenings, documenting and following up on

over 75 abnormal readings.

We held 75 flu clinics and gave over 1800 shots. Nearly 100 of these flu shots were

administered to the most vulnerable individuals who are unable to leave

their homes.

We continue to participate in multiple Health Fairs with hands on educational

demonstrations.

Telehealth ProgramDaily telemonitoring with the Honeywell

HomMed monitors measures patient

vital signs and patient’s weight from the

patient at home and transmits them to

nurses at our Portsmouth central mon-

itoring station. The program provides

support to the patients and to the clini-

cians, which creates a sense of security as

Visiting Nurse Home & Hospice is able to

assess our telehealth patients on a daily

basis. The telehealth program is an essen-

tial piece of the care provided to the car-

diac and respiratory patients at the agency

for further review and monitoring. .

By implementing daily telemonitoring as

the standard of care for cardiac and

respiratory patients, Visiting Nurse Home

& Hospice offers advanced technology

and high quality monitoring of our pa-

tients’ conditions. As a result of their daily

review of patients’ telehealth data, slight

changes in medical conditions are ad-

dressed in a timely manner, which often

prevents the need for trips to the emer-

gency room or acute care hospitalizations.

Lifeline Personal Response System Visiting Nurse Home & Hospice partners

with Philips Lifeline Personal Response

System. Through this partnership we are

able to offer the most advanced

technology, that provides dependable fast

access to help when needed.

Community Health

Volunteer Appreciation LunchCommunity health volunteers

getting ready for patient screening

1716


In 2018 the agency experienced a signifi-

cant amount of growth and change while

taking on territory as a statewide agency

rather than just Aquidneck Island and the

East Bay. With the addition of the new

territory, Visiting Nurse Home & Hospice

began to serve almost 1,000 patients per

month, an all time high. New growth

brought new team members to the busi-

ness development department, including

three Transitions of Care Specialist RNs

working with all of the major hospitals as

well as two liaisons in the East Bay area.

Becoming a strong partner to our referral

sources has been a major focus of our

business development efforts. Visiting

Nurse Home & Hospice Transition of

Care Specialists are involved in all aspects

of a patient’s discharge from a hospital or

skilled nursing facility. In addition, our

business development team has been

working closely with the Palliative and

Hospice team to reach out to families

early with critical conversations about

Business Development

plans of care when faced with critical

illnesses. The goal of these conversations

is to work closely with patients and their

families to help make the appropriate care

decisions and to develop a care plan that

is appropriate with the disease process.

By having these conversations early in the

planning, a patient can access Palliative

or Hospice services sooner, have a more

seamless transition of service, and get

the full benefit of Hospice when the

patient is ready.

This continues to be a strong focus of our

business development and transitions

of care effort moving into 2019, offering

Visiting Nurse Home & Hospice as a

resource for both patients, their families,

and referral sources in the community.

Our goal for 2019 is to continue to

maintain a strong presence in our prior

service area as we have for over 69 years

while expanding our brand of excellence

statewide to our expanded territory.

Chef from Stoneacre Brasserie at recent fundraiser

Transitions of Care Specialists case conferencing with VNH& H case managers

VNH & H Chocolate Brunch Celebrity Chefs

Communications

The agency’s public face is broadcast

throughout multiple platforms. We con-

sider our best and most effective tool for

communication outside of our “bubble”

to be our top notch field staff, who with

their badges, bags, and professionalism

are seen throughout the community and

maintain the high level of esteem the

Visiting Nurse Home & Hospice brand

has earned.

Fundraising

Charitable fundraising continues to be the

most important source for funding our

mission priorities: offering care to all in

our treatment areas, regardless of ability

to pay, and providing best practices (phar-

macist, dietitians, telemonitoring) even if

they are not covered by insurance.

Grants continue to be our primary

source of charitable funding. We are so

very grateful for support from the van

Beuren Charitable Foundation, Champlin

Foundation, the Prince Charitable Trust,

McBean Foundation, The Thomas A. Jr.

Family Foundation, and Rhode Island

Foundation. In 2018 we received $452,291

in grants under the capable stewardship

of grantwriter Karen Pucciarelli. We were

also recipients of a generous bequest from

the estate of Eleanor Silvia.

We had our most successful Annual Fund

campaign yet at the end of 2018, doubling

the amount raised from previous years.

The number of participants in the Annual

Fund also increased over previous years,

which was one of our goals.

We hosted fewer events in 2018 because

we pushed Chocolate Brunch into spring

of 2019 instead of November in 2018.

The Visiting Nurse/Edna Open Golf

tournament was a huge success in June,

surpassing other golf tournaments in

net proceeds for Hospice. O’Brien’s Pub

Salute to Summer and the Children’s

Christmas Party continue to be important

dates on the calendar for our community.

19

2018 Annual Report

18

VisitingNurseHH.org

$10,000+

Champlin Foundations

City of Newport

Estate of Eleanor Catherine Silvia

Alletta Morris McBean Charitable Trust

Thomas A. Rodgers Jr. Family Foundation

The Rhode Island Foundation

State of Rhode Island

Town of Middletown

van Beuren Charitable Foundation, Inc.

$5000 - $9999

Anonymous

The John Clarke Trust

NewportFed Charitable Foundation

Herbert E. and Daisy Stride Memorial Foundation

Town of Bristol

$2,500 - $4,999

BankNewport

Ida Ballou Littlefield Memorial Trust

Ocean State Charities Trust

Mr. and Mrs. David L. Reed

SI Financial Group Foundation

Town of Jamestown

United Way of Rhode Island

$1,000 - $2,499

Anonymous

Cameron & Mittleman LLP

Robert B. Cranston /Theophilus T. Pitman Fund

Ms. Elizabeth P. de Ramel

Mr. Leonard A. Grace

Mrs. Ruth L. Miller

The North Family Trust

O’Brien’s Pub

Mr. Christopher T. H. Pell

Thomas Roskelly, Roskelly Inc.

Urania C Sherburne Fund

Mr. Michael T. Sullivan

Thendara Foundation

Town of Warren

$500 - $999

Action for Boston Community Development Inc.

Broden Millworks, LLC

Mr. Randolph K. Byers, Jr.

Mr. and Ms. Scott D. Carter

Ms. Patricia D. Chase

Corrigan Financial, Inc.

Elmhurst Rehabilitation & Healthcare Center

Mr. Francis J. Furtado

Green Valley Golf Association

Mr. Maurice E. Halladay

Mr. Vernon A. Harvey

Mrs. Ann Kidd

Mr. and Mrs. Norman E. McCulloch, Jr.

The Honorable Juliette Clagett McLennan

Mobility Works

Mr. Brian Morrison

People’s Credit Union

Dr. and Mrs. Harold A. Sanders

The Schuster Group

Ms. Candace Sharkey

Mrs. Catherine Wilkinson

Ms. Christine M. Winslow

$250 - $499

A-1 Paving

Ms. Linda L. Boudewyns

Mr. Donald C. Christ

Ms. Beverly J. Clark

Fahey, Edelstein, and Schaper Familes

Mr. Wendell H. Fleming

Ms. Elizabeth Gibbs

Mrs. Janis R. Gordon

Mr. Brian Hannigan

Mrs. Mary Horgan and Family

Mr. James Jeffers

Ms. Mary M. Jennings

K & R Construction

Mr. and Mrs. Colin MacGillivray

Mr. Frederick Marano

Mr. and Mrs. Kevin M. McCarthy

Memorial Funeral Homes, Inc.

Ms. Patricia Putney

Mr. George C. Reuther

Ms. Adrienne Reynolds

Rhode Island Reds Heritage Society

Mr. and Mrs. Craig Richardson

Mr. and Mrs. Robert Salva

Shamrock Electric, Inc.

Toppa’s Food Service & Paper Supply

Mr. Andrew Tuchler

Mr. and Mrs. James Vanicek, Jr.

Mr. and Mrs. Hildeberto D. Ventura

Ms. Patricia Daly Verde

Viti Mercedes Benz and Volvo

Ms. Cynthia J. Warren

$100 - $249

John Andrade Insurance Agency, Inc.

Ms. Jane R. Arees

Atria Harbor Hill

Attain Technology

Mr. Reinhard Battcher III

Beacon Mutual Insurance Co.

Ms. Mary Behan

Ben’s Furniture Co.

Bioscrip Infusion Services

Mrs. Barbara A. Bohan

Mr. and Mrs. Jerry M. Brad-shaw

Mr. John F. Brady

Mr. Matthew Burns

Mr. Christopher Butler

Chris Electric, Ltd.

Ms. Bernadette Colborn

Mr. John T. Coletti

Mr. Michael R. Corcoran

Corcoran Peckham Hayes Leys & Olaynack, P.C.

Mr. Leo P. Cornelius

Mr. and Mrs. Daniel G. Corrigan

Mrs. Susan Coyne

Mr. Paul Croce

Mr. Alexander Curtis

Mr. James D. Daly

Ms. Susan Daly

Ms. Penny Damaskos

Mr. Walter A. Darcey

Mrs. Betty J. Davis

Mrs. Jennifer DeWolf and Family

Mrs. Mary M. Dick

Mr. Robert J. Doherty

The Duclos Family

Mrs. Susan E. Dugan

Mr. Walter A. Dunn Jr.

Ms. Kathryn A. Durgin

Mrs. Martha Easley

East Coast Landscaping & Construction Co., Inc.

Mrs. Marie E. Eckler

Ms. Joan Edenbach

Mr. Paul Espinosa

2018 Donors & Volunteers

We are an independent home healthcare

and hospice agency providing optimal

health and quality of life for

individuals and families.

2120


$100 - $249 continued

Mrs. Anne Marie Fasy

Ms. Zoe Ferranti

Mr. and Mrs. William A. Ferreira

Fifth Ward Liquor

Ms. Kathleen Finn

Dr. and Mrs. Edwin G. Fischer

Ms. Gisela Fleig

Mr. and Mrs. John W. Flynn

Mr. Richard D. Frary

Friends of Glen Manor

Frosty Freez

Mr. and Mrs. Neil P. Galvin

Mr. and Mrs. James E. Garman

Mr. and Mrs. Peter and Melinda Gerard

Ms. Lynn Gierie

Gil’s Appliances

Ms. Barbara Glover

GM Refrigeration Co. Inc.

Mr. and Mrs. David S. Gordon

Ms. Nan Haffenreffer

Mr. and Mrs. Byron Hall

Ms. Sarah Hall

The Higgins Family

Home Healthsmith

Mr. Mark T. Hough

House of Scrimshaw

Mrs. Dolores Houston

Mrs. Jean Ingraham

Mr. and Mrs. Robert Iriye

Mr. and Mrs. Walter P. Jachna, Jr.

Mr. and Mrs. Warren Jagger

Ms. Therese T. Johnson

Mrs. Maryellen Kerwin-Mikula

Mr. William Kesson

Ms. Karen King

Mr. and Mrs. Alan W. Kirby

Mr. and Mrs. Jimmy Klau

Mrs. Eileen Kominsky

Ladies Ancient Order of Hibernians

Ms. Pamela W. Lam

Ms. Lois M. Lang

Mr. and Mrs. Reynold T. Larsen


Ms. Gladys B. Lavine

Mr. and Mrs. David J. Lawrence

Mr. and Mrs. Frank S. Levin

Ms. Deborah M. Lodge and Family

Mrs. Laura Lord

Mr. Archie T. Los

Mrs. Patricia Ludwig

Capt. and Mrs. Hugh F. Lynch, USN (Ret.)

Mr. John J. Lyons

Ms. Cynthia S. Madden

Mrs. Josephine Maguire

Mr. Paul K. Maraghy

Ms. Amy Martel

Ms. M. Kathleen Martin

Ms. Sarah Matarese

Mr. and Mrs. John K. Mc-Colloch

Ms. Maureen McEvoy

McGrath Clambakes, Inc.

Mr. and Mrs. Daniel McSweeney

Mrs. Dolores Medeiros

Mr. and Mrs. Robert P. Meikle

Middletown Self-Storage

Mr. and Mrs. David V. Miller

Miller, Scott, Holbrook & Jackson

Mr. William Molloy

Ms. Susan Moore

Mrs. Deborah Moriarty

Mr. and Mrs. Wayne D. Morris

Mr. and Mrs. Dennis S. Mullen

Mr. Arthur W. Murphy

Mrs. A. Geraldine Nagle

Mr. and Mrs. Franklyn B. Neville

Newport Grand Casino

Newport Hardware

Dr. and Mrs. Kevin D. O’Brien

Ms. Christine M. O’Donnell

O’Neill-Hayes Funeral Home, Inc.

Ms. Elizabeth Payton

Ms. Beverly Peirson

Mr. and Mrs. Norman Perrault, Jr.

Ms. Deanne L. Peterson

Ms. Elizabeth T. Peterson


Portsmouth Auto Sales & Repair

Quick Fab Inc.

Ms. Joanne Rafferty

Mr. Donald H. Ramsbottom

Mr. and Mrs. Peter W. Rector and Family

Mr. and Mrs. John T. Reid

Ms. Janet Robinson

Rocco’s Little Italy

Roger King Fine Arts

Mrs. JoAnn Rosemont

Dr. James and Barbara Ryan

Mrs. MaryAnn Salesi

Ms. Debbie Sansone

Mr. and Mrs. Alfred J. Santos, Jr.

Mr. and Mrs. Casper G. Schenck, Jr.

Mr. Howard L. Schlesinger

SHS Pest Control Corp.

Silva, Thomas, Martland & Offenberg, Ltd.

Ms. Sheila A. Sim

Mr. Pratibha Singh

Mr. and Mrs. Steven J. Skrzypiec

Mrs. Rita D. Slom

Ms. Julie S. Smith

Mr. Michael Smith

Mrs. Anita Soares

SRP Strategic Retirement Partners

Mr. and Mrs. David E. Steele

Ms. Barbara J. Stenning

Mr. and Mrs. Richard J. Sullivan

Ms. Cathryn Tavares

Taylor Box Company

Mr. Asheton C. Toland

Mr. James Tollefson

Tom’s Lawn & Garden Equipment, Inc.

Travelers CyberGrants Inc.

Cmdr. Audrain Marie Triplett, USN (Ret.)

Ms. Judith A. Tucker

Mr. Joseph Vieira

Ms. Nancy A. Waite

Mr. and Mrs. Finton Wallace II

Ms. Pauline C. Walsh


Ms. Deborah Weiland and Mr. Ronald Subourne

Ms. Anne E. Whitney

Mrs. Beth Wilcox

Ms. Laurie Wilkins

Ms. Elaine Wilreker

Ms. Rose Mary Woo

Mr. and Mrs. Thomas Wood, Jr.

Ms. Lisa M. Zowada

Under $100

Ms. Joan C. Abrams

Ms. Barbara Aguiar

Mr. and Mrs. Gerald L. Aguiar

Mr. and Mrs. Anthony Akey

Mr. Richard Allphin

Mr. and Mrs. Sal Ambrosino

Mrs. Alice J. Annunziata

Sister M. Therese Antone RSM

Ms. Ana Araujo

Mr. Stephen P. Archambault

Ms. Bette L. Arey

Ms. Brenda Azar

Mr. and Mrs. Leon E. Bailey

Ms. Debra C. Bair

Ms. Debby P. Baldwin

Mr. and Mrs. Benjamin Barboza

Ms. Anne M. Beaulieu

Mr. and Mrs. Richard W. Bedgio

Ms. Kimberly Howard Beretta

Mr. and Mrs. David B ettencourt

Mr. William Bettencourt

Mr. and Mrs. Mars J. Bishop

Mr. and Mrs. Frederick M. Bodington, Jr.

Ms. Jacqueline Booth

Mr. Warren S. Boothman

Ms. Andrea M. Borges

Mr. and Mrs. Alan Branco

Dr. Patrick J. Brannon and Mrs. Regina (Dolan) Brannon

Ms. Dorothy Briggs

Bristol Yacht Club

Ms. Carolyn A. Brown

Mr. and Mrs. Charles R. Brule

Mrs. Robyn Buck


Mr. and Mrs. David L. Bunnell

Mr. and Mrs. Howard F. Burdick

Dr. Roderick W. Butlin

Ms. Donna D. Byron

Mr. and Mrs. Jerry A. Cadile

Ms. Dolores A. Candelmo

Mrs. Louise J. Carr

Mr. Raymond H. Carr III

Mr. and Mrs. Raymond J. Carreiro, Jr.

Mrs. Nancy M. Carroll

Mrs. Lenora Celone

Mr. and Mrs. Leonard S. Chace III

Mr. and Mrs. Ronald W. Champion, Sr.

RADM David F. Chandler USN (Ret.)

Mr. and Mrs. Bradford S. Chase

Ms. Carolyn H. Chirnside

Mr. and Mrs. Andrew Christensen

Mr. J. Clement Cicilline

Mr. R. W. Ciferri III

Ms. Katie B. Cohen

Dr. and Mrs. Martin Cohen

Ms. Nicole Connell

Ms. Anita Conway

Mr. William W. Corcoran

Ms. Janet Costa

Mr. and Mrs. Richard A. Cote

Ms. Joan Coughlin

Mr. and Mrs. Thomas Coxon

Mrs. Mildred Cozzens

Ms. Patricia A. Crawford

Ms. Tonia Croce

Mr. and Mrs. Matthew D. Cunningham

Ms. Eulalia E. Curtis

Mr. and Mrs. Jeffrey T. Curtis

Mr. and Mrs. Salvador J. Custodio

Mr. Ray Da Fonseca and Ms. Susan Fauteux

Mr. Daniel R. Dacosta

Ms. Marie B. Daley

Ms. Patricia Davis

Ms. Carol DeCosta

Ms. Margaret J. Deery

Ms. Teri Degnan


Mr. and Mrs. Raymond S. DeLeo

Mrs. Catherine M. DeSantis

Mr. and Mrs. Denis Desjardins

Mr. and Mrs. Donald E. Desjardins

Ms. Claudette DeStefano

Mrs. Carole A. Devine

Ms. Patricia Dickerson

Mr. Leonard A. DiLorenzo and Ms. Annmarie Garceau

Ms. Nancy J. Doherty

Mr. and Mrs. David Doll

Mr. and Mrs. James C. Dollins

Ms. Beverly Dowty

Ms. Kathleen Duckworth

Mrs. Roberta D. Dugan

Mr. P. Hakan Durudogan, D.D.S.

Mr. Robert S. Edenbach

Ms. Eve Elliott Ellis

Ms. Mary D. Elshant

Ms. Debra A. Erickson-Owens

Mrs. Kathleen A. Erinakes

Ms. Elizabeth M. Fahey

Mr. and Mrs. Paul A. Fernandes

Mr. Steven Ferreira

Mr. James Ferrera

Ms. Kathleen Finefrock

Mr. Robert A. Finn

Mr. and Mrs. Joseph W. Flynn

Ms. Doria F. Forgue

Mr. and Mrs. Richard Fowler

Ms. Barbara J. Francis

Dr. and Mrs. Steven F. Freedman

Mr. and Mrs. H. Wells French

Ms. Heather C. Full

Ms. Cheryl C. Furze

Ms. Ann Galkowski

Mr. and Mrs. Lee O. Gardner

Mr. William Gaudet

Mr. Raymond H. Gillis

Mr. and Mrs. Joseph D. Giusto

Ms. Marie E. Gizzarelli

Mr. and Mrs. Daniel M. Glenning

Mr. and Mrs. Arnold Goldstein

Mrs. Linda Goodwin


Ms. Luanne Googins

The Gorton Family

Ms. Muriel Green and Ms. Laurette Payette

Mr. David N. Gregory

Mr. and Mrs. John J. Greichen

Ms. Missy Griffin

Mr. and Mrs. George L. Grunwald

Mr. Wayne Hall

Ms. Lillian Hargrove

Mr. and Mrs. Donald J. Hart

Mrs. Pauline Hart

Mr. Robert B. Hart

Mr. and Mrs. Robert J. Healey

Mr. and Mrs. David A. Herbst

Ms. Katharine Hernden

Ms. Joyce Hicks

Ms. Alice E. Hoskins

Ms. Sophie Howarth Lyford

Mr. and Mrs. Thomas Hyder

Mrs. Mary T. Jackson

Ms. Joan S. Janek

Ms. Victoria Johnson

Mr. and Mrs. Brian Jones

Ms. Regina Jones

Ms. Ellen B. Kahn

Ms. Paula A. Kandarian

Mr. and Mrs. John W. Kane

Mrs. Monica J. Kaufman

Mr. and Mrs. Patrick J. Keeley

Mr. and Mrs. Stephen J. Kelleher, Jr.

Ms. Mary M. Kelley

Ms. Joan Kenyon

Mr. Jeffrey C. Kielbasa

Mr. Hank Kniskern

Mr. James Kraeger, Ph.D.

Mr. Paul Kusinitz

Ms. Joanne Laos

Ms. Betty LaPointe

Mrs. Eleanor M. Larocque

Ms. Patricia Lawrence

Mr. and Mrs. William R. Lawry

Mr. and Mrs. Robert Leite

Ms. Barbara Levesque

Mrs. Carole F. Lewis

Mr. and Mrs. Carl Lisa, Sr.

Ms. Sandra Long

Ms. Carol M. Lynch


Dr. and Mrs. Donald B. MacDougall

Mr. John E. Mailloux

Mr. George M. Manyan

Mr. and Mrs. Robert C. Marvelle

Mrs. Lorraine V. McBride

Ms. Janet K. McCarthy

Mr. and Mrs. T. Paul McEnroe

Ms. Catherine C. McGill

Ms. Patricia A. McGill

Ms. Diane M. McGregor

Mr. and Mrs. Peter A. McKenna

Mr. and Mrs. Robert W. McKenna

Mr. and Mrs. Paul F. McMahon

Mrs. Maria J. Melo

Ms. Samia Menassa

Mr. and Mrs. Walter C. Mey, Jr.

Mr. and Mrs. Paul Miguel

Ms. Beth P. Milham

Ms. Sheila Millette

Montgomery County Commission on Aging

Ms. Nancy Moore

Mr. and Mrs. William S. Munger

Mrs. Theresa G. Murphy

Ms. Sharon Musco

Ms. Carolyn E. Myerow

Ms. Susan V. Nerone

Mr. Robert A. Neville

Ms. Patricia A. Nolin

Mr. and Mrs. Fred Nussbaum

Ms. Barbara M. O’Brien

Mr. and Mrs. Francis D. O’Brien

Ms. Jean M. O’Brien

Ms. Stephanie A. O’Hanley

Ms. Joyce E. Oliver

Mr. Stan Olson

Ms. Jane Ouellette

Mr. and Mrs. William J. Palm

Mrs. Monique Panaggio

Ms. Jeannine Paradis

Ms. Mary Ann Pedro

Ms. Roberta C. Peirson

Mr. and Mrs. Anthony Peixinho

Mr. Anthony C. Perry

23

2018 Annual Report

22

VisitingNurseHH.org


Mr. and Mrs. William M. Perry

Mr. and Mrs. Torre A. Peterson

Mr. and Mrs. Thomas J. Pickens

Mrs. Irene F. Plamondon

Ms. Judith Plante

Mr. and Mrs. Leo R. Plante

Ms. Ellen Pollan and Mr. Dart Westphal and Family

Mr. and Mrs. William Prichett

Ms. Jane E. Przybyla

Mr. Peter Quarry

Mr. and Mrs. Dennis R. Ratner

Mr. and Mrs. Randy A. Rauchle

Ms. Susan E. Reed

Mr. Arnold W. Regan

Ms. Kathy Rego

Ms. Susan E. Reise

Mr. and Mrs. Walter F. Richardson

Mr. and Mrs. George E. Rideout, Jr.

Ms. Mae L. Rideout

Mr. Gianfranco Rigamonti

Dr. Thomas Rocco

Ms. Erika Rocks

Mr. Joseph A. Rodericks

Ms. Sally Rogers

Ms. Deborah M. Ross

Ms. Joan M. Rossi

Mr. and Mrs. Lauro Rozul

Mrs. Barbara A. Ruscetta

Mr. and Mrs. Daniel J. Ryan

Mrs. Yvonne Salaun

Mr. and Mrs. Herbert J. Santerre

Ms. Nancy R. Scott

Mr. Michael Shea

Mr. Paul A. Silver

Mr. Richard J. Smith

Mr. and Mrs. Roy H. Smith

Ms. Kathryn S. Smyth

Ms. Norma E. Sojka

Ms. Maureen Sousa

Mr. and Mrs. Raymond J. Sousa

Ms. Delphina M. Souza

Mr. William F. Spencer

Mrs. Elinor St. Pierre


Mrs. Catherine B. Stahl

Ms. Roberta Stephens

Mr. and Mrs. John G. Steuterman, Jr.

Mr. Dennis H. Stoops

Mr. and Mrs. Louis P. Strebel, Jr.

Mr. and Mrs. Andrew Sullivan

Mr. Dennis P. Sullivan

Mr. and Mrs. Jack Sullivan

Mr. and Mrs. Lewis J. Suriani

Ms. Marjorie G. Swift

Mr. and Mrs. Walter G. Swistak

Mr. and Mrs. Dennis M. Taber

Ms. Sarah Tarducci

Mr. and Mrs. Antonio A. Teixeira

Ms. Doris Thibodeau

Ms. Lisa Thouren

Mr. and Mrs. Eugene F. Tortolani

Ms. Christine Trenholme

Ms. Mary Van Deusen

Mr. and Mrs. Victor M. Ventura

Ms. Lorraine N. Vermillion

Ms. Jeannine Viel

Ms. Susan Vogel

Ms. Debra M. Walker

Ms. Abigail Walsh

Mr. and Mrs. Ronald P. Welby

Mr. and Mrs. Thomas P. Welch

Ms. Ruth A. Wernquest

Ms. Arlene C. Weston

Ms. Catherine M. Whipple

Ms. Andrea L. Whitney

Ms. Laura N. Wilkinson

Mrs. Rita L. Wood

Ms. Marie Woollam

Ms. Bettyann Zaniboni

HOSPICE VOLUNTEERS

Blair Alexander

Ginny Allen

Emelie Baker

Kathy Banks

Gisela Brown

Barbara Carnes

Barbara Carton

Beverly Clark

Doris Delekta

Harriet Dwyer

JoAnne Emerson

Richard Erwin

Diane Evans

Natalie Ferreira

Lee Ferreira

Richard Flanigan

Marilyn Hambly

Mary Hammerstein

Virginia Heins

Bridget Kelly

David Killebrew

Marshall Lundberg

Josephine Lyga

Cynthia Madden

Elizabeth McNabb

Mary Medeiros

Steven Michael

Norman Moreau

John O’Brien

Kim Pachico

Paula Palumbo

Marjorie Perry

Ginny Prichett

Andrea Rounds

Pamela Sardinha

Karen Smith

Marilyn Stookey

Imelda Toomey

Helen Woodhouse

AGENCY VOLUNTEERS

Jacqueline Coleman

Sara DeChambeau

Beverly Dowty

Ruth Faria

Jack Geyer

Nancy Geyer

Marilyn Hambly

Mary Harrington

Virginia Heins

Mary Jenkins

Mary Pat Komm

Maryann Mastrorio

Joan Murphy

Paula Murray

Suzanne Newbauer

Barbara Passmore

Maureen Warner

Volunteers Board of Directors

Stacey D. Carter, President

Rebecca McSweeney, Vice President

Patricia Putney Treasurer

Allendre McGovern-Siembab, Secretary

Linda Bohmbach

Jennifer Fairbank, CEO*

Mark Hough

Jane McDurman

Leslie Reed

Harold Sanders, MD*

Barbara Weatherford

Christine Winslow

Gregory Fater, Director Emeritus*

Back row l to r: Mark Hough, Rebecca McSweeney, Patricia Putney, Stacey Carter, Barbara Weatherford, Front row, Jane Barry (retired), Christine Winslow, Jane McDurman, Allendre McGovern-Siembab, Leslie Reed.

2018 * not pictured

401-682-2100

Medicare and Medicaid Certified

1184 East Main Road Portsmouth, RI 02871

475 Kilvert Street Suite 115Warwick, RI 02886

VisitingNurseHH.org

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Stepping Up, Supporting and Believing 20 18 Annual Report · 2019-09-20 · Stepping Up, Supporting and Believing 20 18. 3 2018 Mission Statement: ... of the Marketing Committee and