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STANDARD OPERATING PROCEDURES
(SOPs)
COVID-19 RESPONSE
Provincial Disaster Management Authority
Khyber Pakhtunkhwa
March 2020
CONTENTS
ACKNOWLEDGEMENTS ................................................................................................................................................... 4
FOREWORD ......................................................................................................................................................................... 5
Section 1 ................................................................................................................................................................................. 7
1.1 INTRODUCTION ........................................................................................................................................................ 7
1.2 PURPOSE AND SCOPE ............................................................................................................................................. 7
Section 2 ................................................................................................................................................................................. 9
2.1 Preparedness & Operational Readiness ........................................................................................................................ 9
2.2 Institutional Arrangements: ........................................................................................................................................ 10
2.2.1 Setting up of emergency operations centre (EOC) ............................................................................................ 10
2.2.2 Setting–up Operations Room ............................................................................................................................. 11
Section 3 ............................................................................................................................................................................... 15
3.1 PROCEDURES .......................................................................................................................................................... 15
3.1.1 Financial resources .................................................................................................................................................. 15
3.1.2 Human resources ..................................................................................................................................................... 15
3.1.3 Administrative procedures ...................................................................................................................................... 15
3.1.4 Logistics support ..................................................................................................................................................... 15
3.1.4.1 Transport: ............................................................................................................................................................. 15
Section 4 ............................................................................................................................................................................... 17
4.1 Assistance/ Response: ................................................................................................................................................ 17
4.1.1 Need Assessment and Risk Analysis: ............................................................................................................... 17
4.1.2 Risk Communication and Community Engagement ...................................................................................... 17
4.1.3 Provincial-level Coordination, Planning, and Monitoring ............................................................................ 18
4.1.4 Surveillance, rapid response teams, and case investigation ........................................................................... 19
4.1.5 Point of Entry .................................................................................................................................................... 20
4.1.6 Infection prevention and control ................................................................................................................. 20
4.1.7 Operational support and logistics .................................................................................................................... 21
Section 5 ............................................................................................................................................................................... 23
5.1 Instructions for Staff ................................................................................................................................................... 23
5.2 Distribution of Food/Packages/Commodities: ................................................................................................... 24
5.2.1 Specific Instructions for PDMA Staff at distribution SITES: ....................................................................... 25
5.3 Information management ........................................................................................................................................... 26
5.4 Communication and Media Coverage ........................................................................................................................ 26
5.5 Hygiene & Sanitation ................................................................................................................................................. 27
5.6 Quality Assurance of the inputs: ................................................................................................................................ 27
Annexure 1: Declaration of Emergency ............................................................................................................................... 28
Annexure: 3: Precautionary Measures against Coronavirus ......................................................................................... 29
Annexure: 4: Closure of Educational Facilities: .............................................................................................................. 31
Annexure: 5: private gatherings Postponement .................................................................................................................. 32
Annexure: 6: Information regarding preventive measures and other cognate matters ................................................ 33
Annexure: 7: eneral Precautionary Measures at Facilities that cannot be vacated: .................................................... 34
Annexure: 8 : Closure of Offices and General public gathering facilities ..................................................................... 36
Annexure 9: Support of the Families Of Coronavirus Confirmed Individuals Placed In Isolation ........................... 38
Annexure 10: Extension of notification for closure of educational institutes: ..................................................................... 39
Annexure 11: Notification regarding NON-COOPERATING, OBSTRUCTING HALLS etc. .......................................... 40
Annexure 13: Notification regarding Public offices/shops/spots/recreational facilities ....................................................... 42
Annexure 14: Guidelines for Quarantine Measures ............................................................................................................. 43
Annexure 15: Notification Regarding Essential Services offices ......................................................................................... 49
Annexure 16: Exemption of KPPRA Act. For procurement .......................................................................................... 50
Annexure 17: Notification regarding Dead Body Management ........................................................................................... 51
Annexure 18: Notification regarding use of cell phones ...................................................................................................... 53
Annexure 19: Notification regarding Exemption of activities from closure ........................................................................ 54
Annexure 20: Notification regarding conditions on Materialization of Exemption of activities from closure .................... 55
Annexure 21: Notification regarding Extension of closure of educational institutes ........................................................... 57
Annexure 22: Notification regarding non applicability of Holidays notification for govt. essential services departments . 58
Annexure 22: Notification regarding operations of Industrial Units .................................................................................... 59
Useful links: ......................................................................................................................................................................... 60
Bibliography: ....................................................................................................................................................................... 60
ACKNOWLEDGEMENTS
The development of these SOPs were led by the National Humanitarian Network with the guidance
and contributions of the NHNKP FATA chapter in particular and over all guidance by the HNH Central
Secretariat. I would also like to acknowledge the free resources of the Communication and Community
Engagement Working Group on COVID-19, WHO, IFRC, OCHA and NDMA and also Inter agency
standing committees’ (IASC) guidelines which provided valuable guidance in the formulation of these
SOPs. The contributions of the NHN member organizations in drafting, providing valuable inputs and
finalization within a very limited time are commendable in such fluid environment. The document is
dedicated to the disaster management and the untiring efforts of the response organizations and a
gesture of cooperation and contribution towards the govt. efforts of responding to the disasters as a
front line organization.
FOREWORD
In the current COVID-19 Scenario and its rapid and continuous global spread with an unpredictable
behaviour presents a severe growing risk to all stakeholders at all level. In the circumstances where the
entire world including Pakistan has been caught un-prepared and unplanned to combat with this type
of public health disaster, Since the situation is evolving and there is hardly no systematic and scientific
tools available to predict or plan for the timeframe or determine the phases of this disaster.
PDMA has existing SOPs covering all type of natural and man-induced disasters including public
health risk for their operations and staff. This additional guidance derived from WHO, IASC (Inter-
Agency Standing Committee), Ministry of Health, Government of Pakistan is required to support and
strengthen the existing scope and procedures laid down in SOPs to effectively plan, manage and
implement its due role in response strategy and action in this disaster.
The national disaster Management Act designates Provincial Disaster Management Authority to
respond to disasters in the province. Develop policies and plans to prepare and respond to situations
that poses significant harm. The Act support PDMA’s central role in managing events of potential
concern. The disaster management entities at federal and provincial level have been mandated to
effectively set up a system to look after disasters and calamities whether natural or human induced. The
Government of Khyber Pakhtunkhwa has established a Provincial Disaster Management Commission
PDMC) as well as a Provincial Disaster Management Authority (PDMA) on 27 October 2008, to
promote enhanced disaster preparedness and management within the province. The establishment of
PMDC and PDMA is based on the National Disaster Management Ordinance (NDMO) of 23rd
December 2006 which forms the legal basis for the implementation of the National Disaster
Management Fame work (NDMF) provided by the National Disaster Management Authority (NDMA).
Previously the Provincial Relief Commissionerate had been responsible for the relief, compensation
and rehabilitation of people affected by natural disasters. With the establishment of PDMA, the
functions of the Relief Commissionerate have been incorporated into the new Organization. The role
requires that the organization upholds the emergency systems, Policies, plans, linkages and
collaborations with the other departments and have the necessary tools to rapidly identify, verify and
assess the needs and respond accordingly. PDMA’s ability to meet these requirements relies on the
operational readiness and responsiveness at all levels to respond in timely and effective manner.
As PDMA is entrusted with the mandate of saving lives and property, and to provide relief to people
in distress in the event of a natural / man-made disaster, all PDMA officials are expected to exhibit a
high standard of professional excellence during routine office functioning which shall enable them to
meet the challenges in any disaster situation.
Standing Operating Procedures (SOPs), separately for major routine aspects of PDMA have been
prepared and compiled after due consultations. These SOPs come into effect without delay. All officials
of PDMA are required to familiarise themselves well with these SOPs in order to ensure their
implementation in letter and spirit. These SOPs are by no means exhaustive and may be viewed as a
first step in streamlining various processes and procedures and shall be reviewed as and when thought
applicable.
The purpose of the Standard Operating Procedures for Coordinating Covid-19 is to assist PDMA
operations and its staff in framing best response strategy and action. The primary purpose of the SOPs
is to designate the steps that should normally be followed to facilitate the activities with regards to the
prevention, detection and response to Covid-19.Although the focus is on Covid-19 in the current
scenario but the SOPs cover all the communicable disease response, given their importance in the
country, the funding, administrative, logistics and coordination mechanisms described are equally
applicable to other acute public health events. The methods, policies and procedures for preventing and
controlling infectious disease outbreaks and other acute public health events develop and change over
time. In order to ensure that these SOPs keep pace with such changes, they are being published
electronically with references and links to other procedures and guidelines for those requiring more
details. Users of the SOPs are encouraged to share the lessons learned during the application of the
procedures for possible incorporation into future revisions of the document. Finally, while the SOPs
are based on standard practices, there will be situations that may require an adaptive response based
on learnings attained while implementing this SOP.
All the notifications issued in relevance to the COVID-19 response by the GOVERNMENT OF
KHYBER PAKHTUNKHWA RELIEF REHABILITATION & SETTLEMENT
DEPARTMENT stands part of these SOPs attached as annexures to this document.
SECTION 1
1.1 INTRODUCTION
An acute public health situation is any outbreak or other rapidly evolving situation that carries
consequences for human health, requires immediate assessment and action. This includes potential to
cause become epidemic through exposure to infected person or contaminated food, water, animals,
manufactured products or environments. The WHO International Health Regulations (2005) define a
“public health risk” as “the likelihood of an event that may adversely affect the health of human
population, with an emphasis on one which may spread internationally or may present a serious and
direct danger.”
On 31 December 2019, the World Health Organization (WHO) China Country Office was informed of
cases of pneumonia of unknown cause detected in Wuhan City, Hubei Province of China. On 7 January
2020, the causative pathogen was identified as a novel coronavirus (2019-nCoV). Coronaviruses
belong to a large family of viruses causing a wide spectrum of illness, ranging from very mild to severe.
Some cause illness in people; numerous other coronaviruses circulate among animals, including camels
and some bat species. Rarely, some animal coronaviruses can evolve to cause illness in people.
Sometimes coronaviruses may develop the ability to spread from person to person, for example the
Middle East respiratory syndrome coronavirus (MERS-CoV), first reported from Saudi Arabia in 2012,
and the severe acute respiratory syndrome coronavirus (SARS-CoV), first recognized in China in 2002.
1.2 PURPOSE AND SCOPE
A Standard Operating Procedure is a document which describes the standard operations to ensure that
the processes are carried out correctly (quality) and always in the same manner (consistency).
Since we are faced with a situation which presents a unique public health risk therefore, the
management of Covid-19 requires swift, drastic and measured response to tackle the issue and reduce
the spread. Additionally the response requires assistance to the affected communities to identify and
address their needs which might require interventions in various sectors. Since the crisis requires
specialized interventions conforming to the technical advice and latest scientific knowledge
implemented in accountable and transparent manner, These SOPs will provide guidance on the
processes that should be followed to ensure coordinated and timely response. The SOPs are thus for
use by PDMA to install and implement a coordination system that enables the right actions at the
appropriate time before, during, and after any such event. The SOPs elaborate on the roles,
responsibilities and functions at the various levels of response to the Covid-19 in the province of
Khyber-Pakhtunkhwa.
The SOPs have been developed with a focus on infectious disease outbreaks given their importance in
the current situation, however, in the early stages of acute PHEs, risk assessment and outbreak
investigation require an “all hazards” approach, and many of the procedures described in these SOPs
are relevant to infections or medical conditions caused by other hazards as well and may be used for
other communicable diseases alike.
This revised documents will focus on the way how PDMA, NGO partners and associated organizations
plan and make its effective response. This response mechanism may cover the prioritization of villages
and communities based on its vulnerability and accessibility at the first phase of relief response. This
may include villages initially quarantined/isolated where more cases were reported. People affected by
humanitarian crises, particularly those displaced and/or living in camps and camp-like settings, are
often faced with specific challenges and vulnerabilities that must be taken into consideration when
planning for readiness and response operations for the COVID-19 outbreak. They are frequently
neglected, stigmatized, and may face difficulties in accessing health services that are otherwise
available to the general population. In the context of this guidance, the people in humanitarian situations
affected by this disaster may include internally displaced persons (IDPs/TDPs), host communities and
returnees, Afghan refugees when in similar situations.
The SOP covers the five phases of disaster management for effective and efficient response to the
situation arising due to Covid-19.
(i) Preparedness – This phase will include taking all necessary measures for planning, capacity
building and other preparedness so as to be in a state of readiness to respond. This Stage will also
include development of response Teams, mobilization of resources and taking measures in terms of
preparing, providing training, conducting mock drills/exercises etc.
(ii) Early Warning– This phase will include all necessary procedures to provide timely warnings
to the authorities and public to enable them to take anticipatory actions for preventing loss of life and
eliminating the risk of losses to the assets. On the incidence of a disaster arising from the situation n
hand, all the concerned Agencies will be informed and notified for initiating immediate necessary
actions
(iii) Response – This phase will include all necessary measures to provide immediate help to the
affected people by undertaking search, rescue and evacuation measures.
(iv) Relief - This phase will include all necessary measures to provide immediate relief and
assistance to the affected people in terms of their essential needs of food, drinking water, health &
hygiene, quarantine and isolation facilities etc.
(v) Recovery – This phase will include all necessary measures to stabilize the situation and restore
the services and lives back to normalcy.
SECTION 2
2.1 PREPAREDNESS & OPERATIONAL READINESS: These procedures laid down here are to ensure that PDMA responds to crisis and emergency in a timely,
consistent and effective manner.
PDMA responsibilities for the current Covid-19 response include:
1. Coordinating with all the relevant department and authorities in appropriate way for observation
and assessment of significant public health risks and disseminating public health information
to the general public and other stake holders.
2. Developing and recommending measures and tools in collaboration with NGOS and UN
agencies for assessment of needs and measures for prevention and control of serious public
risks arising due to the disease outbreak. The assessment needs very specialized tools and
approach to get adequate information of the people in need (Virtual methods, capitalizing on
existing data with various government and non-government institutions/departments) etc.
3. Supporting partner organizations/ relevant provincial departments to assess their existing
infrastructure and capacities, map resources, and strengthen capacities to respond.
4. Preparing for and responding to the situation in collaboration and coordination with the local
organizations/ NGOs and CSOs for effective and coordinated response.
5. Establishment of PDMA alert and response functions that include disease tracking, assessment,
risk communications, field operations, resource mobilization, logistics, information
management and monitoring and evaluation of the response.
6. To collaborate closely with national authorities to support efforts targeted at disease
surveillance, risk assessment, preparedness and response processes.
7. Establishment of emergency desk and focal points and provincial and district level for
information management and coordination as central point of contact.
8. Establish communication protocols where all the relevant decision making bodies should be
kept in loop in all the communication.
9. Formation of Multidisciplinary teams by the Core Group in collaboration with the UN agencies
and INGOs/NGOs.
10. The PDMA should take lead in all the need and risk assessment and management of the crisis
and the response. Local actors like the NGOs and other relevant govt. bodies may be included
if deemed necessary.
11. Help coordinate providing essential trainings and provision of protective gears for the PDMA
and humanitarian organizations staff with adequate safety protocol for staff and all stakeholders
working with communities to ensure Do-No-Harm Principles.
12. Manage external resources required after prior approval of the competent authority for resource
pooling and response and where the organization lack the technical expertise or relevant
qualified human resource for specific area or sector of response. UN agencies having
specialised filed of operations i.e. WHO, UNICEF, WFP etc. can be consulted where deemed
necessary for effective response.
2.2 INSTITUTIONAL ARRANGEMENTS:
The Disaster Management Act, lays down three layer institutional arrangement for disaster
management at the national, provincial and district levels in the form of NDMA, PDMA and DDMUs.
National Policy on Disaster Management has further specified the roles and responsibilities of various
organizations for disaster response.
At this stage the PDMA in line with the NDMA standard operating procedures will establish separate
designated setup to respond to the current situation arising from the Covid-19 pandemic at provincial
level. Following steps will be taken to accomplish the desired objectives:
2.2.1 SETTING UP OF EMERGENCY OPERATIONS CENTRE (EOC)
A receptive emergency response approach has remained the major way of dealing with any disaster. It
is therefore imperative to establish a dedicated response centre to manage the entire situation in the
province. PDMA through the emergency operations centre will monitor the situation to enable early
warning to the affected communities and disaster management authorities in timely manner.
In case of a disaster or stress the Emergency Operations Centre (EOC) at Provincial and District levels
(Concerned District) under the supervision of PDMA and respective DDMA(s) will start functioning
round the clock. Following are the main functions of the EOC.
Due to the prevailing situation where the community is encourages to stay at home and maintain social
distancing, the Centre can function remotely and staff should be provided online access. A minimum
staff of one to two persons can be maintained at the centre physically who will also take precautionary
measures for their safety and safety of others.
The EOCs will be responsible for coordination and management of relief operations in affected
areas.
The EOCs will also be responsible to coordinate relief activities with Civil Defence, Armed Forces,
NCMC, Fire Services, Police, Ambulance Services, UN agencies, Red Crescent, Edhi Foundation
and other related agencies/NGOs in their area of responsibility.
PDMA (EOC) will maintain close liaison with concerned federal department and other concerned
departments and services providers.
EOC will issue warnings to the communities at risk through media / federal/provincial/ local
authorities. Following will be included in these warnings:-
I. Information to communities about precautionary measures to be taken to prevent loss of life
and property from the impending hazard.
II. Inform the public about the risks / hazards associated with the impending disaster.
III. Inform the public about actions being taken by authorities to save lives and property.
IV. Advise the public about actions to be taken during the emergency period; e.g. Isolation/social
distancing, establishment of facilities/quarantine centres and health care arrangements for
infected.
V. Arrangements to meet needs of affected people to make sure that all groups of people affected
by the disaster receive appropriate aid, without any discrimination.
VI. EOCs will ensure that concerned departments initiate requisite precautionary measures to
minimize effects of the disaster.
PDMA will constitute a core groups for the response planning and assessment of the needs. The core
group will be on standby 24/7 to respond and meet (in current situation virtually) in case of emergency
situation and would ideally call within first four to 6 hours of the occurrence of a situation that could
have the potential for disaster.
Proposed Composition of the Core Group is given below:-
1. PDMA Staff
2. Ministry of Interior
3. Ministry of Health
4. PHED
5. Civil Defence
6. Cantonment Board
7. NCMC
8. ERC
9. NLC
10. NHA & FWO
11. WAPDA
12. WSSP
13. Utility Stores Corporation
14. Pak Red Crescent
15. UN agencies
16. INGOs & NGO’s
Core group shall call on meeting (remotely/virtually) (once / twice a day depending upon the severity
of the situation) under the chairmanship of DG PDMA. Core group virtual meetings shall discuss
following issues:-
(1) Daily situation by PDMA representatives including effects of disaster / current situation.
(2) Update on situation / relief effort by each member.
(3) Coordination required between various agencies.
(4) Implementation status of previous decisions.
(5) Decisions required / future contingency in view prevailing situation.
5. Follow-up on action points and decisions
After initial actions have been coordinated and initiated by various agencies / departments, and the
effects of disaster have been contained / subsided / controlled, the follow-up stage will commence.
During this stage, EOC will not be manned round the clock. It will be manned during routine office
timings through Operations Wing of PDMA and respective officers in concerned PDMA/DDMA.
During this stage, decisions on all actions in progress related to the Covid-19 Response will be made
by PDMA accordingly and the case will be monitored / supervised till its completion.
2.2.2 SETTING–UP OPERATIONS ROOM
Setting-up of PDMA’s Operations Room shall be the responsibility of Operations Wing of PDMA).
This Operations Room will be activated immediately.
In addition to Core Group, the main departments in the Operations Room/EOC during a disaster
situation will be operations, services, resources, infrastructure, health care, logistics, and
communication and information management. Each department will have specific tasks to perform
with a branch officer of the BPS -17 and above. In case of shortage of officers/staff, other Government
departments of Government having specific specialised skills and qualification can be requested to
provide officers/staff for EOC. The same request could be extended to the UN agencies or international
and national NGOs to facilitate the operations.
The DG PDMA will spell out the priorities and policy guidelines, while coordination of services of
various departments and agencies including national and international aid agencies, and central
government agencies will be done by PDMA Staff.
The EOC in its expanded form will continue to operate as long as the need for emergency relief
operations continues till the long-term plans for rehabilitation are finalised.
Round the clock contact/coordination will be maintained with following departments / agencies
1. PDMA Staff
2. Ministry of Interior
3. Ministry of Health
4. PHED
5. Civil Defence
6. Cantonment Board
7. NCMC
8. ERC
9. NLC
10. NHA & FWO
11. WAPDA
12. Utility Stores Corporation
13. Pak Red Crescent
14. WSSP
15. UN agencies
16. INGOs & NGO’s
Table 1. KEY FUNCTIONS OF VARIOUS ACTORS IN RESPONSE
PDMA Office Function Response
EOC Staff,
Core Group
Preparation
and response
Develop and maintain Preparedness Plan and assist
the National Authorities in preparing a national response
plan;
Establish and maintain communications with the UN,
Line departments, Ministry of Health and other partners
Maintain situational awareness of the age-specific
incidence, prevalence and geographical distribution of
diseases relevant to the local context and the Case
Fatality Rates
Support and facilitate the need assessment and risk
communications
Develop and maintain a list of staff and local experts
and NGOs that could form part of a Core group or
response team
Maintain expertise in the use of the information
management system and monitor information for early
warning of potential risks
Support in resource mobilization through identify
local resources existing institutional response ability and
forecasting
Coordinate and co-chair relevant Clusters and
organize partners for outbreak response coordination and
planning; Mobilize staff or local experts to respond to the
request for assistance
Facilitate establishment of a functional Emergency
Task Force
at District levels preferably headed by the Deputy
Commissioner .
Facilitate the development and implementation of
national policies and response plan
Monitor the situation, and provide situation reports
and analyses on a regular basis
Document action points and maintains records of
actions taken and decisions made in joint coordination
meetings at various forums.
Facilitate the work of the Rapid Response Team by
orienting the
team to the national counterparts, partner NGOS and
coordination forum and mechanisms, dealing with the
media and managing administrative, logistical and
political issues that may arise during the course of time
EOC staff &
Core Group
Planning 1. Develop and maintain strategic plans, documents and
tools for the rapid response
2. Provide a communications channel through the
Contact Point;
3. Develop and maintain a roster of Rapid Response
Team experts
4. Identify and earmark funds to support response;
5. Elaborate administrative and financial SOPs to
facilitate rapid deployment of PDMA staff and external
consultants
6. Maintain regional stockpiles and pre-position critical
supplies for outbreak response, and develop emergency
procurement SOPs;
National &
international
NGOs and Core
Group
Support 7. Support PDMA in technical support in the resource
mobilization and response, coordination; logistics,
networking and the development of response plans, and
through the elaboration of standards, awareness,
community outreach and provision of training in
prevention, detection, risk assessment, risk mapping and
response.
SECTION 3
3.1 PROCEDURES
The following actions will be undertaken to develop and maintain operational readiness to respond
to PHEs:
3.1.1 FINANCIAL RESOURCES
PDMA has been allotted funds by the govt. to respond to the situation and already has established
financial management system in place to facilitate the resource management. In case of additional
needs, PDMA will approach the relevant quarters i.e. NDMA, Government Ministries, Aid
Agencies and private sector for funding to meet its requirements.
3.1.2 HUMAN RESOURCES
1. The roster of experts will be developed and updated with current contact information,
CVs, and an indication of availability for deployment.
2. PDMA staff will be deployed to support response.
3. Terms of reference for staff will be developed.
4. All PDMA staff will be provided orientation in the current scenario to ensure their safety
and security.
3.1.3 ADMINISTRATIVE PROCEDURES
1. Administrative procedures for emergency deployment of staff and external consultants
will be developed and agreed upon by Human Resource Management department in line with
the PDMA human resource policy.
2. The procedures to expedite deployments will be developed with HRM and will cover
authorization/approval processes, contract types, travel arrangements and per diems, initial
payments, medical clearance, security clearance and insurance etc.
3.1.4 LOGISTICS SUPPORT
The objectives of logistics support are to provide operational assistance in the management of
logistics required for response and to ensure rapid deployment of required supplies transport,
communications etc.
1. Procure supplies for response.
2. Pre-position the supplies
3. Maintain an updated inventory of the supplies
4. Develop, and agree with the procurement department on emergency procurement
procedures. ). Further instructions can be found at Annexure 16: Exemption of KPPRA Act. For
procurement
3.1.4.1 TRANSPORT:
The objective of SOPs for transport is to define the duties of various appointments of
mechanical transport for efficient functioning. PDMA has set of protocols and SOPs for
fleet management in place and the same will apply to the existing situation of Covid-19
response. The only addition would be the use of protective gear (face mask and sanitizers
and disinfecting the vehicle after use). Further instructions can be found at Annexure: 3:
Precautionary Measures against Coronavirus
SECTION 4
4.1 ASSISTANCE/ RESPONSE:
Keeping in view the situation arising from the Covid-19 pandemic, conventional assistance modalities
cannot be adopted for community outreach and assistance.
PDMA along with the Local and national civil society organisations have a critical role to play in the
response to this pandemic. This all the more so because drastically reduced international travel and
supply lines make large scale international mobilization impossible. Many international actors are also
dealing with their own operational disruptions and domestic COVID-19 crisis. The impact will not only
be on the public health, but can also lead to a large scale an economic and social crisis. It is important
to mention that the situation would need to be tacked holistically covering all demotions as it may also
lead to a rise in ethnic, gender based and domestic violence, and may cause social unrest among daily
wage earners and people working in informal sector faced with loss of jobs, income and food security.
All local and national capacities need to be mobilized to mitigate these impacts as much as possible.
PDMA strive to respond to the needs of the community in dignified and effective manner taking into
account al the dimensions of different interventions and response. Due to the situation arising from the
COVID-19 the conventional ways of assistance can do more harm than benefiting the communities in
need, it is therefore imperative to adopt ways and means that can reduce the risk for the PDMA and
other humanitarian actors.
The interagency standing committee guideline can also be used as a reference document for guidelines
https://interagencystandingcommittee.org/covid-19-outbreak-readiness-and-response
4.1.1 NEED ASSESSMENT AND RISK ANALYSIS:
PDMA depends upon the information from credible sources, primarily coming from the Provincial
Health Department and the district administration/DDMUs within the province for situation updates
while taking into account the market access and availability of the essential supplies and the
commodities.
4.1.2 RISK COMMUNICATION AND COMMUNITY ENGAGEMENT
It is critical to communicate to the public what is known about COVID-19, what is unknown, what is
being done, and actions to be taken on a regular basis. Preparedness and response activities should be
conducted in a participatory, community-based way that are informed and continually optimized
according to community feedback to detect and respond to concerns, rumors and misinformation.
Changes in preparedness and response interventions should be announced and explained ahead of
time, and be developed based on community perspectives. Responsive, empathic, transparent and
consistent messaging in local languages through trusted channels of communication, using
community-based networks and key influencers and building capacity of local entities, is essential to
establish authority.
Step Actions to be Taken
1 Implement Provincial risk-communication and community engagement plan for COVID-
19, including details of anticipated public health measures (use the existing procedures for
pandemic influenza if available)
Conduct rapid behaviour assessment to understand key target audience, perceptions,
concerns, influencers and preferred communication channels
Prepare local messages and pre-test through a participatory process, specifically targeting
key stakeholders and at-risk groups
Identify trusted community groups (local influencers such as community leaders, religious
leaders, health workers, community volunteers) and local networks (women’s groups,
youth groups, business groups, traditional healers, etc.)
2 Establish and utilize clearance processes for timely dissemination of messages and
materials in local languages and adopt relevant communication channels
Engage with existing public health and community-based networks, media, local NGOs,
schools, local governments and other sectors such as healthcare service providers,
education sector, business, travel and food/agriculture sectors using a consistent
mechanism of communication
Utilize two-way ‘channels’ for community and public information sharing such as
hotlines (text and talk), responsive social media such as U-Report where available, and
radio shows, with systems to detect and rapidly respond to and counter misinformation
Establish large scale community engagement for social and behaviour change approaches
to ensure preventive community and individual health and hygiene practices in line with
the national public health containment recommendations
3 Systematically establish community information and feedback mechanisms including
through: social media monitoring; community perceptions, knowledge, attitude and
practice surveys; and direct dialogues and consultations
Ensure changes to community engagement approaches are based on evidence and needs,
and ensure all engagement is culturally appropriate and empathetic.
Document lessons learned to inform future preparedness and response activities
4.1.3 PROVINCIAL-LEVEL COORDINATION, PLANNING, AND MONITORING
Provincial Public Health Emergency Management mechanisms should be activated with engagement
of relevant ministries such as health, education, travel and tourism, public works, environment, social
protection, and agriculture, to provide coordinated management of COVID-19 preparedness and
response.
Step Actions to be Taken
1 Activate multi-sectoral, multi-partner coordination mechanisms to support
preparedness and response
Engage with national/provincial authorities and key partners to develop a
provincial-specific operational plan with estimated resource requirements for
COVID-19 preparedness and response, or preferably adapt, where available, an
existing Influenza Pandemic Preparedness Plan
Conduct initial capacity assessment and risk analysis, including mapping of
vulnerable populations
Begin establishing metrics and monitoring and evaluation systems to assess the
effectiveness and impact of planned measures
2 Establish an incident management team, including rapid deployment of
designated staff from provincial and partner organizations, within a public health
emergency operation centre (PHEOC) or equivalent if available
Identify, train, and designate spokespeople
Engage with local donors and existing programmes to mobilize/allocate resources
and capacities to implement operational plan
Review regulatory requirements and legal basis of all potential public health
measures
Monitor implementation of CPRP based on key performance indicators in SPRP
and produce regular situation report
3 Conduct regular operational reviews to assess implementation success and
epidemiological situation, and adjust operational plans as necessary
Conduct after action reviews in accordance with IHR (2005) as required
Use COVID-19 outbreak to test/learn from existing plans, systems and lesson-
learning exercises to inform future preparedness and response activities
4.1.4 SURVEILLANCE, RAPID RESPONSE TEAMS, AND CASE INVESTIGATION
In areas with high-risk of imported cases or local transmission, surveillance objectives will focus on
rapid detection of imported cases, comprehensive and rapid contact tracing, and case identification. In
a scenario in which sustained community transmission has been detected, objectives will expand to
include monitoring the geographical spread of the virus, transmission intensity, disease trends,
characterization of virology , and the assessment of impact on healthcare services. Robust COVID-19
surveillance data are essential to calibrate appropriate and proportionate public health measures.
Step Actions to be Taken
1 Disseminate case definition in line with WHO guidance and investigation
protocols to healthcare workers (public and private sectors)
Activate active case finding and event-based surveillance for influenza-like
illness (ILI), and severe acute respiratory infection (SARI)
Assess gaps in active case finding and event-based surveillance systems
2 Enhance existing surveillance systems to enable monitoring of COVID-19
transmission and adapt tools and protocols for contact tracing and monitoring to
COVID-19
Undertake case-based reporting to NDMA and other counter-part entities within
24 hours
Actively monitor and report disease trends, impacts, population perspective to
global laboratory/epidemiology systems including anonymized clinical data, case
fatality ratio, high-risk groups (pregnant women, immunocompromised) and
children
Train and equip rapid-response teams to investigate cases and clusters early in the
outbreak, and conduct contact tracing within 24 hours
3 Provide robust and timely epidemiological and social science data analysis to
continuously inform risk assessment and support operational decision making for
the response
Test the existing system and plan through actual experience and/or table-top or
simulation exercises, and document findings to inform future preparedness and
response activities
Produce weekly epidemiological and social science reports and disseminate to all
levels and international partners
4.1.5 POINT OF ENTRY
Efforts and resources at points of entry (POEs) should focus on supporting surveillance and risk
communication activities
Step Actions to be Taken
1 Develop and implement a points of entry public health emergency plan
2 Disseminate latest disease information, standard operating procedures, equip and
train staff in appropriate actions to manage ill passenger(s)
Prepare rapid health assessment/isolation facilities to manage ill passenger(s) and
to safely transport them to designated health facilities
Communicate information about COVID-19 to travellers
3 Regularly monitor and evaluate the effectiveness of readiness and response
measures at points of entry, and adjust readiness and response plans as
appropriate
4.1.6 INFECTION PREVENTION AND CONTROL
Infection prevention and control (IPC) practices in communities and health facilities should be
reviewed and enhanced to prepare for treatment of patients with COVID-19, and prevent transmission
to staff, all patients/visitors and in the community
Step Actions to be Taken
1 Assess IPC capacity at all levels of healthcare system, including public, private,
traditional practices and pharmacies. Minimum requirements include functional
triage system and isolation rooms, trained staff (for early detection and standard
principles for IPC); and sufficient IPC materials, including personal protective
equipment (PPE) and WASH services/hand hygiene stations
Assess IPC capacity in public places and community spaces where risk of
community transmission is considered high
Review and update existing national IPC guidance: health guidance should
include defined patient-referral pathway including an IPC focal point, in
collaboration with case management. Community guidance should include
specific recommendations on IPC measures and referral systems for public places
such as schools, markets and public transport as well as community, household,
and family practices
Develop and implement a plan for monitoring of healthcare personnel exposed to
confirmed cases of COVID-19 for respiratory illness
Develop a provincial plan to manage PPE supply (stockpile, distribution) and to
identify IPC surge capacity (numbers and competence)
2 Engage trained staff with authority and technical expertise to implement IPC
activities, prioritizing based on risk assessment and local care-seeking patterns
Record, report, and investigate all cases of healthcare-associated infections
Disseminate IPC guidance for home and community care providers
Implement triage, early detection, and infectious-source controls, administrative
controls and engineering controls; implement visual alerts (educational material
in appropriate language) for family members and patients to inform triage
personnel of respiratory symptoms and to practice respiratory etiquette
Support access to water and sanitation for health (WASH) services in public
places and community spaces most at risk
3 Monitor IPC and WASH implementation in selected healthcare facilities and
public spaces using the Infection Prevention and Control Assessment Framework,
the Hand Hygiene Self-Assessment Framework, hand hygiene compliance
observation tools, and the WASH Facilities Improvement Tool
Provide prioritized tailored support to health facilities based on IPC risk
assessment and local care-seeking patterns, including for supplies, human
resources, training
Carry out training to address any skills and performance deficits
4.1.7 OPERATIONAL SUPPORT AND LOGISTICS
Logistical arrangements to support incident management and operations should be reviewed. Expedited
procedures may be required in key areas (e.g. surge staff deployments, procurement of essential
supplies, staff payments).
Step Actions to be Taken
1 Map available resources and supply systems in health and other sectors;
conduct in-country inventory review of supplies based on WHO’s a) Disease
Commodity Package (DCP) and b) COVID-19 patient kit, and develop a
central stock reserve for COVID-19 case management
2 Assess the capacity of local market to meet increased demand for medical
and other essential supplies, and coordinate international request of supplies
through regional and global procurement mechanisms
Prepare staff surge capacity and deployment mechanisms; health advisories
(guidelines and SOPs); pre- and post-deployment package (briefings,
recommended/mandatory vaccinations, enhanced medical travel kits,
psychosocial and psychological support, including peer support groups) to
ensure staff well-being
Review supply chain control and management system (stockpiling, storage,
security, transportation and distribution arrangements) for medical and other
essential supplies, including COVID-19 DCP and patient kit reserve in-
country
Review procurement processes (including importation and customs) for
medical and other essential supplies, and encourage local sourcing to ensure
sustainability
3 Identify and support critical functions that must continue during a
widespread outbreak of COVID-19 (e.g. water and sanitation; fuel and
energy; food; telecommunications/internet; finance; law and order;
education; and transportation), necessary resources, and essential workforce
SECTION 5
5.1 INSTRUCTIONS FOR STAFF
Although PDMA will allow the staff to work from home in the current situation but due to the nature
of the services and the role of PDMA, there is essential staff required to perform the response activities
both at office and at filed level. It is advised to all the staff to Stay aware of the latest information on
the COVID-19 outbreak, available on the NIH website, PDMA, NDMA, WHO websites and through
your national and local public health authority. Most people who become infected experience mild
illness and recover, but it can be more severe for others. The staff is required to take precautionary
measures and comply with the instructions for their own safety and the safety of others. Further
instructions can be found at Annexure: 3: Precautionary Measures against Coronavirus
Wash your hands frequently:
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap
and water. Washing your hands with soap and water or using alcohol-based hand rub kills viruses that
may be on your hands.
Maintain social distancing
Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.
When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which
may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19
virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth
Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus
to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
Practice respiratory hygiene
Make sure you, and the people around you, follow good respiratory hygiene. This means covering
your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the
used tissue immediately. Droplets spread virus. By following good respiratory hygiene you protect
the people around you from viruses such as cold, flu and COVID-19.
If you have fever, cough and difficulty breathing, seek medical attention promptly. Stay home if you
feel unwell inform your supervisor in timely manner. If you have a fever, cough and difficulty
breathing, seek medical attention and call in advance. Follow the directions of your local health
authority. National and local authorities will have the most up to date information on the situation in
your area. Calling in advance will allow your health care provider to quickly direct you to the right
health facility. This will also protect you and help prevent spread of viruses and other infections.
Stay informed and follow advice given by your healthcare provider
Stay informed on the latest developments about COVID-19. Follow advice given by your healthcare
provider, your national and local public health authority or PDMA on how to protect yourself and
others from COVID-19.National and local authorities will have the most up to date information on
whether COVID-19 is spreading in your area. They are best placed to advise on what people in your
area should be doing to protect themselves.
Protection measures for persons who are in or have recently visited (past 14 days) areas where
COVID-19 is spreading or have been in contact with any patient:
Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slight runny
nose, until you recover. Avoiding contact with others and visits to medical facilities will allow these
facilities to operate more effectively and help protect you and others from possible COVID-19 and
other viruses.
If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be
due to a respiratory infection or other serious condition. Call in advance and tell your provider of any
recent travel or contact with travellers. Calling in advance will allow your health care provider to
quickly direct you to the right health facility. This will also help to prevent possible spread of
COVID-19 and other viruses (WHO, 2020).
5.2 DISTRIBUTION OF FOOD/PACKAGES/COMMODITIES:
Most of the interventions carried out by the PDMA include distribution of relief goods and items and
cash assistance which makes it very essential to devise strategies to conduct these activities effectively
without any harm to the community and the staff itself. PDMA in line with the international
recommendation will adhere to the safety protocols and recommendations. Following are the key point
of consideration in the interventions that involves distribution. The following recommendations can be
adopted for all kind of food commodities, supplies and material distribution in the sectors of food
security, Water Sanitation and Hygiene, Shelter/NFIs and camp coordination. Additionally due to the
recent situation the recommendations for emergency cash distribution clearly calls for electronic
transfer of the cash assistance through agents/banks.
To comply with the do-no-harm principle and to mitigate the possibility of further spreading of the
diseases among the communities, the distribution must be contextualized. For example preference shall
be given to distribute the relief items/materials at household level so that people are getting together.
In the case of difficulties in reaching out the communities through house to house due to certain
logistical and operational challenges and operating environment, following steps and guidelines needs
to be adhered with high precautions:
1. Organize and clearly mark the allocated spaces at the distribution site and Reception point, (identity)
verification point, collection point and exit to channel off traffic and allow for personal space of at
least one meter between each beneficiary.
2. Set up hand washing area at distribution points with adequate supply of hand washing solution
(0.05% bleach solution).
3. Coordinate with the health department to ensure their presence at the points and allocate areas for
body temperature checks by health officials.
4. Establish sheltered/covered area for beneficiaries that do not receive clearance at the body
temperature check point. The allocated area should be spacious enough to allow beneficiaries to
sit/stand at least one meter apart from each other’s.
5. Ensure that there are clearly marked entrance and exit points in the distribution area.
6. Organize items ahead of the scheduled distribution. If not already prepositioned, offload the
supplies into the temporary storage and organize ahead of the scheduled distribution.
7. Separate storage from the collection points where possible
8. Do not allow crowding around the distribution point
9. Instruct beneficiaries to maintain a distance of one metre from each other throughout the
distribution process
10. One-meter area around the desk to be cordoned off (with a rope or tape) at the collection point if
possible. This will ensure that the collection point is accessible to only one beneficiary at a time.
11. Manage the flow of traffic at the distribution site
12. Upon arrival at the distribution site, direct beneficiaries to the hand washing area and then to the
temperature check area to have their body temperature assessed using a non-invasive thermometer.
Ideally, the temperature check should be conducted by a medical or health professional endorsed
by government authorities.
13. If a beneficiary is detected to have a fever, they should be directed to the specified sheltered/covered
area for a follow up by the local government or health official. CPs to inform identified beneficiaries
that they will receive rations irrespective of the results of the temperature test.
14. Beneficiaries cleared at the temperature check area are to be directed to the (identity) verification
checkpoint.
15. Beneficiaries should not pass through the distribution point more than once.
16. Consider hygiene and sanitation measures
17. There should be no physical contact between CP staff and beneficiaries or between beneficiaries.
18. Distribution staff at the collection point should place the items on the tarpaulin/table at the
distribution point and step back, permitting the beneficiary to collect the items.
19. Following the collection of the items, beneficiaries are to be directed to exit the collection site and
encouraged to depart the distribution site.
5.2.1 SPECIFIC INSTRUCTIONS FOR PDMA STAFF AT DISTRIBUTION SITES:
1. Monitor the entry of beneficiaries into the distribution point channel.
2. Instruct beneficiaries to maintain a distance of one-meter at all points during distributions.
3. Ensure that the hand washing point is supplied with appropriate quantities of hand wash solution
4. Ensure that all beneficiaries wash their hands at the hand washing point and have body
temperature checks before approaching the identity verification checkpoint.
5. If a beneficiary presents high temperature, they must be directed to the sheltered/covered area
and referred to the relevant health authorities.
6. Oversee and assist with offloading and organising package before distributions are scheduled
to start.
7. Step back from the items and direct the beneficiary to collect the items/package and leave via
the marked exit route.
8. Instruct the beneficiaries to leave the distribution site immediately after the collection of rations.
9. On completion of distribution, ensure that the distribution point (room/ area/ tarpaulin) is swept
clean and sprayed with disinfectant (0.5% chlorine solution). Once dry, the tarpaulin should be
folded away for storage/transportation. The broom may be used again after bleach spraying to
remove any debris.
10. Remove all tapes, ropes and signage.
11. Clear hand wash station and remove/store hand washing solution.
12. It is mandatory that all staff at the distribution site perform hand sanitation and follow general
hygiene practices.
5.3 INFORMATION MANAGEMENT
The MIS and IT section of PDMA will manage all the online information management including
updating the official website with up to date information, keeping the servers and IT equipment
functional and provide trouble shooting when needed. The MIS section will be responsible for all the
electronic data management that could include meeting minutes, recordings, snap shots and pictures,
database of the beneficiaries while maintaining the confidentiality of the information. The IT section
will be vigilant in tackling any technical issue or keep the sites and servers protected from any
intrusion and malware.
5.4 COMMUNICATION AND MEDIA COVERAGE
Deputy Director Media (PRO) who will also be the focal person for the Covid-19 response, shall be
responsible for handling all affairs related to the media ensuring that proper media coverage is planned
for all the important events of PDMA. In doing so he / she shall follow the guidelines appended below.
a. Information is disseminated by Deputy Director.
b. DD have close liaison with the Press Information Department of the govt.
c. A directory of telephone/cell/fax no of all important print and electronic media agencies /
personnel shall be made and kept available.
d. DD media ensures that main news (related to disasters) of reputed newspapers/channels both at
national and international level are made available on line.
e. Keeping the severity and the sensitivity of the situation, Standard protocols for media
engagement will be followed and no interview by any official in electronic or print media will
be permitted unless authorized.
f. Ensure that PDMA’s policies / instructions on disaster mitigation and preparedness are
publicized in media
g. Responsible for preparation and issuance of press releases duly vetted by the DG / Senior
Member.
h. Responsible for making required arrangements with regard to conduct of Press Conferences /
briefings.
i. Provide adequate and ample media coverage to all major events conducted by PDMA.
j. During a Disaster, it is ensured that daily updates are provided to media duly vetted by the
Chairman / Senior Member, latest by 1700 hours.
k. Keep close watch on all news being published or aired regarding PDMA and its activities to
guard against publication/airing of any detrimental news. Any such news i promptly be
responded to after approval of DG.
l. All PDMA related news (audio, video and clippings) shall be catalogued and kept separately.
5.5 HYGIENE & SANITATION:
Hand wash solution (0.05% bleach solution) and can be made from a variety of chlorine bases available
in the market. Washing hands with clean water and soap is mandatory for all PDMA personnel,
beneficiaries as well as any other party involved in the process/present at the distribution site. Please
beware that concentrated chlorine and bleach are highly toxic substances that can cause irritation and
inflammation to eyes, throat and nose. When mixing and using 0.5% disinfecting solution, appropriate
PPE (including impermeable coverall, apron, N95 mask, goggles and double glove i.e. inner disposable
latex gloves and outer heavy-duty latex gloves) must be worn.
5.6 QUALITY ASSURANCE OF THE INPUTS:
Since this public health disaster is unique in its nature, therefore, the materials (food, NFIs, IPCs or
PPEs) as per needs are highly technical and therefore a technical review and quality assurance is
required before distribution. PDMA and the designated technical experts from the Civil Society or
private institutions for quality assessment and quality assurance of such materials ensuring safety and
security protocol will conduct the quality inspection of all materials before reaching out the affected
community. PDMA must develop quality inspection guidelines/protocol for these items and make sure
that each partner implement and comply such protocol regardless of its nature directly distributing
materials within the community. Due to the nature of the response the standardised kits. Packages
should be modified with the inclusion of hygiene and sanitation material on priority as part of the
package in line with the WHO guidelines.
ANNEXURES:
ANNEXURE 1: DECLARATION OF EMERGENCY
No. SO (Estt:) RR&SD/3-5/2019
Dated Peshawar the 3rd February, 2020
WHEREAS, the Health Department, Khyber Pakhtunkhwa has declared a state of Health Emergency
under sub-Section (1) of Section 6 of the Khyber Pakhtunkhwa Public Health (Surveillance and
Response) Act, 2017 for measures against the anticipated outbreak of Novel Corona Virus (2019-
nCoV) vide its notification dated 03.02.2020 based on, among other reasons, the emergency declared
by the Secretary Federal Ministry of National Health Services vide his order dated 31.01.2020;
AND WHEREAS, the virus originating from Wuhan China since 31.12.2019 has affected 18 countries
with 4581 confirmed cases and 106 deaths as shown by the data in International Reports, WHO
bulletins on official website as well as NIH reports;
AND WHEREAS, the virus transmits rapidly due to human interaction and contact;
AND WHEREAS, China is in proximity with Pakistan, and human travel from China to Pakistan has
taken place, including such travel by passengers coming to Khyber Pakhtunkhwa with potential risk of
cross border transmission of the virus;
AND WHEREAS, measures need to be set in place for the preparedness, prevention, control and
response of the spread of the disease throughout the province of Khyber Pakhtunkhwa due to its high
rate of spread and non-availability of treatment at the moment leading to significant casualties;
NOW THEREFORE, in exercise of powers conferred under section 16(A)(1) of National Disaster
Management (Khyber Pakhtunkhwa), Act [as amended from time to time], I as, Secretary Relief,
Rehabilitation and Settlement Department, Khyber Pakhtunkhwa, hereby declare an emergency
throughout the province of Khyber Pakhtunkhwa for 30 days effective from 03.02.2020 to enable the
Health Department Khyber Pakhtunkhwa and its subordinate bodies, offices and institutions to take
necessary measures for preparedness, prevention, control and response of 2019-nCoV as deemed fit.
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
2. Secretary Health Department, Khyber Pakhtunkhwa.
3. Director General Provincial Disaster Management Authority
4. Director General Health Department, Khyber Pakhtunkhwa
5. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
Section Officer (Estt:)
Dated Peshawar the 5th March, 2020
NOTIFICATION:
No. SO (Estt:) RR&SD/3-5/2019: In pursuance of the declaration of Health Emergency by
Chairperson PHC under Section 6(1) read with section 3 of the Khyber Pakhtunkhwa Public Health
(Surveillance and Response) Act, 2017 vide Notification No. E&A(Health)4 -1/2019 dated 02-03-
2020, wherein a request for extension of Emergency already declared under National Disaster
Management Act of Khyber Pakhtunkhwa vide this Department Notification of even No. dated 3rd
February, 2020 is made and in continuation of the said notification vide which an Emergency regarding
Novel Corona Virus (2019-nCoV) was declared for 30 days, the emergency thus declared is hereby
extended wef: 04.03.2020 to 01.06.2020 (90 days) in exercise of powers conferred under section
16(A)(1) of National Disaster Management (Khyber Pakhtunkhwa), Act [as amended from time to
time].
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
2. Secretary Health Department, Khyber Pakhtunkhwa.
3. Director General Provincial Disaster Management Authority
4. Director General Health Department, Khyber Pakhtunkhwa
5. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
Section Officer (Estt:)
ANNEXURE: 3: PRECAUTIONARY MEASURES AGAINST CORONAVIRUS
Dated Peshawar the 11th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2019: As precautionary measures against Coronavirus, the
Chief Secretary Khyber Pakhtunkhwa has been pleased to order that the following preventive measures
may be adopted in the premises of the Secretariat with immediate effect:
i. Politely direct the staff that there should not be traditional greetings- hugs and
handshakes.
ii. For the moment, all biometric attendance must be stopped immediately.
iii. Side railings, door knobs must not be touched. Officers/officials may leave the doors
ajar to avoid anyone touching the door knobs for opening them.
iv. Similar action may be taken for joint use apparatus- like computer key boards, fax
machines, telephones- where operators can wear disposable gloves while using such
apparatus.
v. Offices must ensure that if a person is suffering from flu, he/she must wear a mask. The
use of one mask should not be for more than a day, and it should be replaced with a
fresh one.
vi. All towels from all bathrooms must be removed and replaced with paper towels, where
required.
vii. Any official showing symptoms of temperature, flu etc should be taken to hospital
straight away.
viii. Washing of hands by all staff, with soap, must be made compulsory every 3-4 hours.
Washing should be at least for 20 seconds.
ix. All the traffic entering Secretariat may be monitored for any indicated symptoms by
deployment of staff at gates to continuously check each pedestrian and people in
vehicles with hand held thermal scanners (Rescue-1122 will do this).
x. Meetings, where essentially required, may be held in spacious and airy rooms with cross
ventilation, exhaust arrangements. Length of time of meetings may be kept to bare
essential. Longer meetings may have a break of 10-15 minutes after every 30 minutes
for fresh air flow.
xi. Preferably, sanitizers be provided at entrance or at the entrance of meeting rooms.
xii. Flow of fresh air may be ensured in all government offices through cross ventilation of
air. Windows may be kept open or regularly opened for this purpose.
xiii. Bathrooms may be kept sanitized and dry.
xiv. Preferably, dedicated cups of tea etc and plates of food should be kept. These should be
self-cleaned instead of office help doing it.
xv. Vehicle doors and steering should be either single person use or touched with cloth or
gloves.
2. Furthermore, every Department shall appoint a Focal Person for the said purpose to ensure that
the instructions are properly implemented. Focal person should regularly inspect premises for
compliance.
SECRETARY
RELIEF, REHABILITATION AND
SETTLEMENT DEPARTMENT
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa.
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Inspector General of Police, Khyber Pakhtunkhwa.
4. All Administrative Secretaries, Khyber Pakhtunkhwa
5. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
6. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
DEPUTY SECRETARY
RR&SD
Copy forwarded for information:
1. Registrar Peshawar High Court, Peshawar
2. Secretary, Provincial Assembly, Khyber Pakhtunkhwa
3. All Divisional Commissioners, Khyber Pakhtunkhwa
4. All Deputy Commissioners, Khyber Pakhtunkhwa
DEPUTY SECRETARY
RR&SD
ANNEXURE: 4: CLOSURE OF EDUCATIONAL FACILITIES:
Dated Peshawar the 13th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In pursuance of decisions taken by the Provincial Cabinet
in its emergency meeting dated 13.03.2020 regarding implementation of preventive measures against
the spread of Corona virus in conjunction with the declaration of emergency in exercise of powers
conferred under Section 16 (A) (1) in respect of Corona Virus, and in exercise of powers conferred
under Section 16 sub section 2(c) read with sub section 2 (g), and Section 16(A) (2)(a), the Secretary
Relief, Rehabilitation and Settlement Department being chairperson of Provincial Disaster
Management Authority is pleased to order as follows with immediate effect in the public interest:
(a) All educational institutes including schools, colleges, universities, academies, tuition centers,
coaching and training institutes, and any other teaching institutes (public and private) shall
remain closed for period of 15 days with immediate effect.
(b) All hostels (public or private) shall be vacated and students/trainees shall be asked to go home.
(c) Board examinations or any other internal exams/assessment in schools shall be postponed with
immediate effect, until further notice.
(d) All official gatherings (including seminars, sports events, cultural events) stands banned. Any
such gatherings already planned stands postponed till further notice.
(e) Derajat Festival for which preparation has been undergoing for last two months stands
postponed.
(f) Entry of visitors’ to Jails stands temporarily banned to avoid spread of infection in confined
places.
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
7. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
8. All Divisional Commissioners, Khyber Pakhtunkhwa
9. All Deputy Commissioners, Khyber Pakhtunkhwa
Section Officer (Admn)
ANNEXURE: 5: PRIVATE GATHERINGS POSTPONEMENT
Dated Peshawar the 13th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In pursuance of decisions taken by the Provincial Cabinet
in its emergency meeting dated 13.03.2020 regarding implementation of preventive measures against
the spread of Corona virus in conjunction with the declaration of emergency in exercise of powers
conferred under Section 16 (A) (1) in respect of Corona Virus, and in exercise of powers conferred
under Section 16 sub section 2(c) read with sub section 2 (g), and Section 16(A) (2)(a), the Secretary
Relief, Rehabilitation and Settlement Department being chairperson of Provincial Disaster
Management Authority is pleased to order that the District Administration shall proactively interact
with the organizers of all types of private gatherings to convince them to postpone the events to a later
date in the public interest.
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
7. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
8. All Divisional Commissioners, Khyber Pakhtunkhwa
9. All Deputy Commissioners, Khyber Pakhtunkhwa
Section Officer (Admn)
ANNEXURE: 6: Information regarding preventive measures and other
cognate matters
Dated Peshawar the 13th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In pursuance of decisions taken by the Provincial Cabinet
in its emergency meeting dated 13.03.2020 regarding implementation of preventive measures against
the spread of Corona virus in conjunction with the declaration of emergency in exercise of powers
conferred under Section 16 (A) (1) in respect of Corona Virus, and in exercise of powers conferred
under Section 16 sub section 2(c) read with sub section 2 (g), and Section 16(A) (2)(a), the Secretary
Relief, Rehabilitation and Settlement Department being chairperson of Provincial Disaster
Management Authority is pleased to order that information regarding preventive measures and other
cognate matters shall be shared through the platform of Minister Health, Advisor on Information,
Secretary/DG Health only to ensure provision of clear and non-contradictory information to the public.
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
7. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
8. All Divisional Commissioners, Khyber Pakhtunkhwa
9. All Deputy Commissioners, Khyber Pakhtunkhwa
Section Officer (Admn)
ANNEXURE: 7: ENERAL PRECAUTIONARY MEASURES AT FACILITIES THAT
CANNOT BE VACATED:
No. SO(Admn)/RR&SD/2-49/2020
Dated Peshawar the 14th of March, 2020
To
1. All Administrative Secretaries Govt: of Khyber Pakhtunkhwa
2. All Divisional Commissioners, Khyber Pakhtunkhwa
3. All Deputy Commissioners, Khyber Pakhtunkhwa
Subject: GENERAL PRECAUTIONARY MEASURES AT FACILITIES THAT CANNOT
BE VACATED (ORPHANAGES, WOMEN CRISIS CENTRES, FOREIGN
STUDENTS HOSTELS ETC)
Dear Sir,
I am directed to refer to this department notification of even number dated 13.03.2020 (copy
enclosed) regarding measures to be complied with for implementation of actions against the spread of
Corona Virus, and to forward the following clarifications, explanations and actions for institutions etc. that
cannot be vacated of their inmates due to the purpose of their utility like orphanages, women shelter homes,
women crises center, foreign students hostels and other such facilities, as guidelines for the safety of
occupants, staff and service providers:-
General Precautionary Measures
i. Increasing Social Distance – Minimum or no activity be allowed in the play grounds, TV
Rooms and community hall.
ii. Occupants may be informed politely about the hazards of handshake, hugs and traditional
gatherings in the prevailing fear of spread of corona virus alongwith an explicit advice of
avoiding the same.
iii. Similar action may be taken for joint use apparatus and facilities such as washrooms,
ablution points, TV room, Mess and community hall etc.
iv. For the moment, all biometric attendance if applicable, must be stopped immediately.
v. Doors and windows may not be touched without using gloves, tissue papers or handkerchief
(chadar) etc. The doors and windows wherever possible may be kept open so that contact
is reduced.
vi. Any person showing symptoms may be immediately shifted to isolation ward.
vii. All towels from all bathrooms must be removed and replaced with paper towels, where
required.
viii. Washing of hands by all, with soap, must be made compulsory every 3-4 hours. Washing
should be at least for 20 seconds.
ix. For Mess mechanism of shifts for breakfast, lunch and dinner may be adopted. Each shift
may comprise of 5-10 individuals only.
x. Temperature checking on movements, where randomly possible
xi. Provision of essential items to remain open during particular hours, but to be strictly
regulated to ensure everyone keeps out of touch-contact.
xii. Deployment of appropriate types of trained professionals with necessary skill sets to
regularly check on them
xiii. Ensure regular monitoring of all staff deployed for the purpose for symptoms
xiv. Gloves and masks should be provided.
xv. Administration must ensure each such individual is identified, with duty hours and where
off-duty hours are spent
xvi. All conditions of individual Quarantine will apply to them at the facility, or of Groups if
residing in a hostel, or a joint-living accommodation with other workers, or individuals
xvii. A vigorous system of monitoring during duty hours / shifts towards development of
symptoms
xviii. Where required, provision of sanitized transport to and from work to the staff
Specific Precautionary Measures at the Facilities that cannot be vacated:
i. All the staff or persons that are in contact with the kitchenware shall be briefed by the
supervisor of the facility
ii. Such staff or persons may wash hands before handling any kitchenware or kitchen equipment
iii. The use of polythene bags may be discouraged, and wherever such use is inevitable, it may be
brought from outside to a specific point in such facility
iv. Remote Control of television, or the keys of television may be used after washing or
sanitizing hands. These may be properly covered, and the cover may be replaced daily.
v. Books, toys, and bags may be used only after hands are washed in prescribed manner.
vi. Anything brought into the facility from outside may be first washed, sanitized, cleaned, and
afterwards used. Such things may be brought to one specified point with great care in the facility
and afterwards that point may be sanitized properly.
2. Kindly ensure these are communicated to management of all such institutions/premises (which
are in limited numbers) and their compliance is checked on daily basis till present situation exists.
Kindly also maintain proper tally of all such individuals separately.
Yours Faithfully,
Deputy Secretary (Admn)
ANNEXURE: 8 : CLOSURE OF OFFICES AND GENERAL PUBLIC GATHERING
FACILITIES
Dated Peshawar the 16th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In continuation to this department Notification of even
No. dated 13th March, 2020 and in pursuance of decisions of the meeting held by Chief Secretary
Khyber Pakhtunkhwa on 16-03-2020 regarding preventive and precautionary measures to control
spread of Corona Virus and attended by Minister Health Khyber Pakhtunkhwa, the following
instructions are hereby notified for strict compliance:-
(1) Further clarity on the social distancing being created through closure of educational institutions
would be communicated that all the teaching as well as administrative staff will not attend the
institutions, except the medical colleges and KMU staff which are required for clinical,
pathological and radiological purposes connected with patient care. Here also the administrative
and non-clinical staff will not be in attendance.
For Govt: Offices:-
(1) Secretaries of departments will identify for temporary closure of 15 days, the non-essential and
non-critical directorates, attached institutions and submit the same to the Chief Secretary for
orders.
(2) Secretaries will also identify non-essential and non-critical staff within the departments, in
Directorates, attached departments, authorities, semi-autonomous bodies and district offices, and
such staff may be allowed to not attend office for the next fifteen days.
(3) Where an office is considered essential, bare minimum/skeletal staff will be retained to carry out
essential work.
(4) Employees having more than 50 years of age and a serious co-morbidity, such as cardiovascular
diseases, diabetes etc will be granted leave for the next 15 days.
(5) Female employees in the family way, will also be granted leave for the next fifteen days.
(6) All official visitors will first be urged to discuss the matter on phone, and if extremely essential,
come in person.
(7) All non-official visitors will preferably be dealt at the reception desks. And, Information
Department will inform the general public that a ban on visiting offices for the next fifteen days is
in the offing.
For other matters:
(1) Private ceremonies including weddings and other festivities are already banned in wedding halls,
marques etc. However, a ban will also stand imposed on all such functions in open areas or spaces.
(2) Processes of all tests and interviews for all recruitments except essential services and first
responders will stand deferred.
(3) Administration Department through Assembly Secretariat to issue advisory to all the Members of
the Provincial Assembly to avoid social gatherings at the residences, hujras etc.
(4) Establishment Department will issue instructions to all the provincial government employees to
ensure social distancing, advocate the same to the people around them, and also to avoid all such
gatherings in their private lives where there is a risk of not ensuring social distancing.
-sd-
Secretary to Govt: of Khyber Pakhtunkhwa
Relief, Rehabilitation and Settlement Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
7. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
8. All Divisional Commissioners, Khyber Pakhtunkhwa
9. All Deputy Commissioners, Khyber Pakhtunkhwa
Deputy Secretary
RR&S Department
ANNEXURE 9: SUPPORT OF THE FAMILIES OF CORONAVIRUS CONFIRMED
INDIVIDUALS PLACED IN ISOLATION
Dated Peshawar the 16th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: The Chief Minister Khyber Pakhtunkhwa, with the
view to Support The Families Of Coronavirus Confirmed Individuals Placed In Isolation, has
been pleased to direct that the families of those individuals who have tested positive for Coronavirus
and have been placed in isolation in government facilities in the Province may be provided ration as a
support gesture of the Government in trying times, as per the following package:
1. Atta 20 x kg.
2. Rice 10 x kg.
3. Milk (Litre packs) 1 x carton.
4. Sugar 10 x kg.
5. Pulses 5 x kg.
6. Tea black 5 x boxes.
2. The Health Department, through the Home Department, will communicate the exact addresses
and contact details of the individuals placed in Isolation to the concerned Deputy Commissioner(s),
who will make arrangements of delivery of the above package to the family at its place of residence,
and provide a proper receipt for financial & administrative record. Compiled record will be maintained
at the Home Department.
3. In pursuance of the declaration of emergency under Section 16(A)(1) of the National Disaster
Management (Khyber Pakhtunkhwa) Act 2010 in respect of Corona Virus, and as directed by the
competent authority, this will be considered a valid charge on the Relief Account with the Deputy
Commissioners.
-sd-
Secretary to
Govt: of Khyber Pakhtunkhwa
Relief, Rehabilitation and Settlement Department
Endst: No. & Date Even:
Copy forwarded to the:
1. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa.
2. Secretary Home Department.
3. Secretary Health Department.
4. Secretary Finance Department.
5. All Divisional Commissioners, Khyber Pakhtunkhwa.
6. All Deputy Commissioners, Khyber Pakhtunkhwa.
7. PSO to Chief Secretary, Khyber Pakhtunkhwa.
Deputy Secretary (Admn)
RR&S Department
ANNEXURE 10: EXTENSION OF NOTIFICATION FOR CLOSURE OF EDUCATIONAL
INSTITUTES:
Dated Peshawar the 17th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: As per this department Notifications of even No. dated
13th and 16th March, 2020 the following instructions were hereby notified for strict compliance:-
(1) All educational institutes including schools, colleges, universities, academies, tuition centers,
coaching and training institutes, and any other teaching institutes (public and private) shall
remain closed for period of 15 days with immediate effect.
(2) All hostels (public or private) shall be vacated and students/trainees shall be asked to go home.
(3) All official gatherings (including seminars, sports events, cultural events) stands banned. Any
such gatherings already planned stands postponed till further notice.
(4) Derajat Festival for which preparation has been undergoing for last two months stands
postponed.
(5) Private ceremonies including weddings and other festivities are already banned in wedding
halls, marques etc. However, a ban will also stand imposed on all such functions in open areas
or spaces.
(6) Processes of all tests and interviews for all recruitments except essential services and first
responders will stand deferred.
Under section 33 “Punishment for obstruction, etc. of NDM Act, 2010 states that
“whoever, without reasonable case,-
(a) Obstructs any officer or employees of the Federal Government or a Provincial Government,
or a person authorized by the National Authority or Provincial Authority or District Unit in
the discharge of his functions under this Act; or
(b) Refuses to comply with any direction given by or on behalf of the Federal Government or
Provincial Government under this Act;
Shall be punishable with imprisonment for a term which may extend to one year or with fine,
or with both, and if such obstruction or refusal to comply with such directions results in loss of
lives or imminent danger thereto, shall be punishable with imprisonment for a term which may
extend to two years, or with fine, or with both”
It is therefore, directed that individuals who are not complying with directive issued by
this Department may be dealt under the above section of NDM Act, 2010 accordingly.
-sd-
Secretary to Govt: of Khyber Pakhtunkhwa
Relief, Rehabilitation and Settlement Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
7. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
8. All Divisional Commissioners, Khyber Pakhtunkhwa
9. All Deputy Commissioners, Khyber Pakhtunkhwa
Deputy Secretary
RR&S Department
ANNEXURE 11: NOTIFICATION REGARDING NON-COOPERATING,
OBSTRUCTING HALLS ETC.
No. SO (Admn) RR&SD/2-49/2020
Dated Peshawar the 17th March, 2020
To,
1. All Divisional Commissioner, Khyber Pakhtunkhwa
2. All Deputy Commissioner, Khyber Pakhtunkhwa
Subject: ISSUE OF NOTICE U/S 33 OF NDM (KHYBER PAKHTUNKHWA), 2010 TO
THE NON-COOPERATING, OBSTRUCTING HALLS ETC
Dear Sir,
I am directed to refer to the subject noted above and to state that various instructions
have been issued by the Department on behalf of Provincial Government regarding adaptation of
measures for prevention and halting the spread of Corona Virus vide notifications of even No. dated
13th and 16th March, 2020.
2. Keeping in view, the social and cultural norms, it is essential that the cognizance of
cases where there are issues in implementation are also communicated. Section-33 of National Disaster
Management (Khyber Pakhtunkhwa) Act, 2010 is reproduced below for guidance:
33- whoever, without reasonable case,-
(c) Obstructs any officer or employees of the Federal Government or a Provincial
Government, or a person authorized by the National Authority or Provincial
Authority or District Unit in the discharge of his functions under this Act; or
(d) Refuses to comply with any direction given by or on behalf of the Federal
Government or Provincial Government under this Act;
shall be punishable with imprisonment for a term which may extend to one year
or with fine, or with both, and if such obstruction or refusal to comply with
such directions results in loss of lives or imminent danger thereto, shall be
punishable with imprisonment for a term which may extend to two years, or
with fine, or with both.
4. In the light of above, you [all Deputy Commissioners] are therefore requested to please,
where deemed essential, give notice under the above mentioned Section of the said Act.
Your’s faithfully,
Deputy Secretary (Admn)
RR&S Department
Endst: No. & Date Even
Copy forwarded to the:
10. Principal Secretary to Governor, Khyber Pakhtunkhwa
11. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
12. Secretary Health Department, Khyber Pakhtunkhwa.
13. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
14. PS to Secretary, RR&S Department.
15. Master File, 2020.
Deputy Secretary (Admn)
RR&S Department
ANNEXURE 13: NOTIFICATION REGARDING PUBLIC
OFFICES/SHOPS/SPOTS/RECREATIONAL FACILITIES
Dated Peshawar the 18th March, 2020
NOTIFICATION
No. SO (Admn)/RR&SD/2-49/ 2020: In continuation to this Department Notification of even
no. dated 16th March, 2020, and in pursuance of decisions of the meeting held by the Chief Minister,
Khyber Pakhtunkhwa on 18-03-2020 regarding the preventive and precautionary measures to control
spread of Corona Virus and attended by the Provincial Ministers, Chief Secretary and concerned
Secretaries, the following decisions are hereby notified for strict compliance and required actions:
i. Entry of General Public to all Secretariat, Directorates, District Offices (except District
Administration) has been stopped forthwith as it is for their protection and social distancing, as a
preventive measures.
ii. All private ceremonies in homes, closed compounds shall stand banned.
iii. Grocery, medicine and essential items shops shall remain open 24/7. All other shops shall remain
open only from 10:00 am to 07:00 pm. An appeal is made to the public to avoid making rush in
bazaars during these hours.
iv. All tourist spots will be vacated, including in upper parts of the Province, aside rivers and other
spots. Further, Information Department will inform the intending tourists through media to
forewarn them to avoid visiting tourist destinations for time being, as the schools and colleges were
closed off due to increase social distancing, which is the most suitable way for reducing and curbing
the spread of Corona Virus.
v. Timings of all government offices has been revisited. From Monday to Thursday essential offices
shall remain open from 10:00 am to 04:00 pm. On Friday, the offices shall close at 12:00 hours.
Secretaries shall ensure on-call availability after these timings of staff for urgent work.
vi. All official meetings of more 5 people have been suspended. Meetings will preferably be held on
Videocon, speaker-phone or other electronic methods.
vii. Offices of all Ministers, Advisors, Special Assistants shall be closed except for Minister Health and
Advisor Information.
viii. All Restaurants, eateries, fast food joints have been closed till 5th April – Home delivery & take
away has been allowed.
ix. Barbers, Beauty Parlours will remain closed for next 15 days.
x. All the banks shall be intimated that installation and availability of sanitizers at the ATM machines
must be ensured.
Secretary
Relief, Rehabilitation & Settlement Department
ENDST: NO. & DATE EVEN
Copy forwarded for information to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. All Administrative Secretaries, Khyber Pakhtunkhwa
4. Inspector General of Police, Khyber Pakhtunkhwa
5. All Divisional Commissioner, Khyber Pakhtunkhwa
6. All Deputy Commissioners, Khyber Pakhtunkhwa
7. PSO to Chief Secretary, Khyber Pakhtunkhwa
8. HQ 11 Corps
9. Master File.
Deputy Secretary
RR&S Department
ANNEXURE 14: GUIDELINES FOR QUARANTINE MEASURES
Dated Peshawar the 7th March, 2020
NOTIFICATION
No. SO(Estt)RR&SD/3-5/2019: In pursuance of the declaration of emergency throughout the Province of Khyber
Pakhtunkhwa due to Corona Virus (COVID19), vide this Department Notification of even No. dated 3.5.2019 read with
powers conferred on the Khyber Pakhtunkhwa Provincial Disaster Management Authority under clauses (c), (g) and (i) of
sub-section (2) of Section 16 of the National Disaster Management Authority (Khyber Pakhtunkhwa) Act, 2010, the
Authority is pleased to lay down the following Guidelines for Quarantine Measures:
Purpose
Guidelines for individual and community level containment measures – Quarantine. Purpose is to aid
administrative action.
Target of Document
Divisional & District Administrations, Health Staff and all other related Departments, including
Enforcement
Limitations
In absence of any previous specific guidelines for Corona Virus (COVID19), these guidelines base on
already available material on SARS and other documents dealing with Quarantine. Errors and
Omissions are therefore excepted.
Quarantine is the separation and restriction of movement or activities of persons who are not ill but who are believed to
have been exposed to infection, for the purpose of preventing transmission of diseases. For purpose of ease, such individuals
will henceforth be listed as “Qs”
Types of Quarantine covered in this Document
Quarantine (A) – Individual (Home)
Quarantine (B) – Individual (not possible in Home), Groups of Travelers
Quarantine (C) – Community (Close/higher risk contacts of laboratory confirmed cases be quarantined
for 14 days from the last point of exposure to the confirmed patients)
Quarantine (D) – Working, Occupational Hazard
Quarantine (A) – Individual (at Home)
1. Identification of Qs including his/her telephone number, age, medical history, contacts when
placed at home for Quarantine
2. Identification of Home including complete address, GPS coordinates, a rough design of the
residence, its PoEs, access to outside leading to where etc.
3. Placement of monitoring mechanism outside home to ensure 24/7 Quarantine – must ensure it
is least invasive
4. Infrastructure at Home:
a. Functioning telephone
b. Electricity
c. Running water
d. Bathroom with commode and sink
e. Waste and sewage disposal (septic tank, community sewage line)
5. Accommodation at Home
a. Separate bedroom for Qs for sleeping & eating
b. Dedicated bathroom for Qs (where not possible, contacts around him may be advised
on how to sanitize the bathroom after each use)
6. Resources at Home
a. Separate meal preparation, utensils, laundry, masks, tissues, hand hygiene products
b. Full Medical Education to others residing at home, and in vicinity on how to take care.
This should include use of mask when in room with others.
7. Regular visit by Health authorities to check on symptoms, carry out tests etc
8. Mechanism to deliver prescriptions and special needs
9. Household members may go to school, work, etc., without restrictions unless the quarantined
person develops symptoms. or is a confirmed case. in case of confirmation all the house hold
members may also be quarantined in the same house but in a separate room.
10. Committee comprising Enforcement & community reps to ensure restrictions placed are
followed, and if not, to trace out the Qs
Quarantine (B) – Individual (not possible in Home), Groups of Travelers
1. Determination of Designated Facility (called DF hereafter)
a. Preferably not in congested area but with proper road access and as close to PoE as
possible
b. Stay arrangements of at least 200 Qs and support staff
c. Extra care for old age people, females and co-morbid persons
d. Separate cooking place, laundry, accommodation of staff
2. Placement of monitoring mechanism outside DF to ensure 24/7 Quarantine
3. Basic infrastructure requirements
a. Functioning telephone system
b. Electricity
c. Running water
d. Air conditioning / heating where required and possible
e. Bathroom with commode and sink
f. Waste and sewage disposal (septic tank, community sewage line)
g. Multiple rooms for housing Qs
h. Ventilation capacity
i. Preferably, rooms with individual ventilation systems (e.g., room or window fan
coil units that do not recirculate to other parts of the building)
ii. Alternatively, facility with a non-recirculating ventilation system that permits
redirection of the air flow from corridors and staff areas into patient rooms.
i. Access considerations
i. Proximity to hospital
ii. Parking space
iii. Ease of access for delivery of food and medical and other supplies
iv. Handicap accessibility (where possible)
j. Space requirements
i. Administrative offices
ii. Offices/areas for clinical staff
iii. Holding area for contaminated waste and laundry
iv. Laundry facilities (on- or off-site)
v. Meal preparation (on- or off-site)
4. Social support resources
a. Television and radio (where possible as Qs will be there for considerable time)
b. Reading materials
5. Monitoring of health status of staff working at such DFs is covered under Working,
Occupational Hazard.
6. Resources
a. Separate meal preparation, utensils, laundry, masks, tissues, hand hygiene products,
disinfectants, IEC material
b. Full Medical Education to staff, with directions to use PPE and masks on premises.
7. Regular visit by Health authorities to check on symptoms, carry out tests etc
8. If the quarantined person develops symptoms, he/she may be removed to a designated Isolation
health facility by trained and protected health staff, and the carriage vehicle may be sanitized
after every trip.
9. Psycho-social support
10. Mechanism to deliver prescriptions, special needs
11. Dedicated Health focal person/staff and ambulance (not necessarily on premises)
Quarantine (C) – Working, Occupational Hazard
(Applicable to healthcare workers or other essential personnel who have, or may likely to as part of their duties, come in
contact with Person Under Investigation for COVID-19 or confirmed cases but are needed to continue to work as
occupational hazard. These also include those deployed on Points of Entry (PoE), Law Enforcement Personnel including
defense personnel, essential officers on duty or coming in contact with Person Under Investigation for COVID-19. Such
individuals should consider themselves Qs either at home, wherever they reside, or at DFs during off-hours.
1. Administration must ensure each such individual is identified, with duty hours and where off-
duty hours are spent
2. All conditions of individual Quarantine will apply to them at Home, or of Groups if residing in
a hostel, or a joint-living accommodation with other workers, or individuals
3. A vigorous system of monitoring during duty hours / shifts towards development of symptoms
4. Where required, provision of sanitized transport to and from work
Quarantine (D) – Community
1. Standards for such Quarantine (number of confirmed cases, number of Person Under Investigation for COVID-
19, or Surveillance indicators) to be part of plan of Health Department
2. Identification of area deemed fit for Quarantine (based on Health Department thresholds) and all PoEs
3. Enforcement – Control Points on all PoEs 24/7
4. Increasing Social Distance – Closure of all institutions where people gather including educational institutions, non-
essential offices, courts, religious places, shopping centers etc. Transport (Buses and Railways) is to be limited.
5. Cancellation of all social events including marriage receptions, cultural & sports events and any other events where
people may gather
6. Temperature checking on all movements, where randomly possible
7. Provision of essential items to remain open during particular hours, but to be strictly regulated to ensure everyone
keeps out of touch-contact, wears gloves while interacting and picking up articles (seller-buyer), and exchanging
money or any other article
8. Travel permits for health staff, essential personnel and personnel taking food, essential items and medical
equipment, medicines across POEs.
9. It must be ensured that no individual or transport vehicle crosses PoE without Travel Permit and without proper
PPE as his / her identification is essential to check on any suspected symptoms they develop in future.
10. PPEs for all such travel permits
11. Communication – Strategy, means (through media, or mosques, or other methods)
12. Enforcement is the key in this. Although quite frustrating for the community, clarity should be there that these
measures are for the protection of public.
General measures applicable to all Quarantines
1. At least once per day monitoring for fever, respiratory symptoms, and other symptoms
2. Monitor compliance with quarantine through daily visits or telephone calls
3. A hotline number for Qs to call if they develop symptoms or have other immediate needs
4. If Qs develops symptoms, arrangements should be in place for immediate medical evaluation of the patient &
symptomatic persons should be shifted to Isolation setups isolated in a separate room
5. At the end of the designated quarantine period, contacts should have a final assessment for fever and respiratory
symptoms. Persons without fever or respiratory symptoms may return to normal activities
6. A certificate may be issued by the concerned DHO after completion of the incubation period. Persons without
fever or respiratory symptoms may return to normal activities
7. To cater to violations of restrictions, all Qs must be given a call every day. In case they do not respond, a
Monitoring Team should be activated to locate them by first visiting the place of Quarantine, and then other
probable places.
8. Government must issue official and legally binding Quarantine orders.
General Measures
1. Checking of Temperature for all PoEs of public sector buildings
2. Establish an Incident Command Structure, Establish district Disease surveillance centre (DDSRC) & Rapid
Response Team
3. Incident Command Structure & DDSRC should be headed by Deputy Commissioner with membership from Heath,
Police, LEAs and any other required members (including community influencers)
4. Rapid Response Team should include an AAC (notified by Health Dept to be headed by DHO). Team should have
a PPE protected medical team, Enforcement Team and ambulance with him/her for responding to any individual
being reported as Person Under Investigation for COVID-19
5. Communication strategy and mechanism for the public, government decision makers, healthcare and emergency
response providers, and the law enforcement community.
6. Hotline UAN for reporting, guidance, communication, psycho-social support
7. Ensure fit-testing and training in PPE for responders and providers on necessary community containment measures
8. Ensure that legal authorities and procedures are in place to implement the various levels of movement restrictions
as necessary.
9. Identify key partners and personnel for the implementation of movement restrictions, including quarantine, and
the provision of essential services and supplies & bring them to one platform (Commissioner, DC):
a. Local elected representatives – both for public communication as well as taking public pressure when
Quarantine measures are set in place
b. Law enforcement (term used in this document is Enforcement)
c. First responders (Rapid Response Unit)
d. Other government service workers required for backend support
e. Volunteers, including Razakars (to be balanced with fact they may not become part of problem)
f. Utilities
g. Transporters (Some restrictions on their movement are inevitable, besides encumbrances of sanitization
after each trip to affected area, DF, wherever required with its financial cost)
h. Local businesses – limitations or complete closure is an option on non-essential businesses
i. Masjid Committees – limitations or complete closure is an option
j. Private Schools’ Owners – limitations or complete closure is an option
k. District Judiciary – limitations or complete closure is an option
10. Daily check of all detention facilities including Jails to take action if any Person Under Investigation for COVID-
19 is noted. May even consider request to lay off inmates involved in petty nature cases to thin out detention
numbers
11. Daily check of all training facilities (across the board including LEAs) for similar check.
12. Keeping in view sensitivity, Police and LEAs may also like to have their exclusive DFs too.
Points of Entry (PoE) – First Point of Contact
(this deals essentially with International, Inter-Provincial and Inter-District PoEs, but can be extended to PoEs under
Community Quarantine. Further transport includes private 4, 3 & 2 wheel vehicles, public transport including road, water
ways or railway & goods transport)
1. Mapping of all PoEs with traffic count (estimated) to also map intensity of movement and set in place checking
mechanism accordingly. PoEs on motorway can be the exits after paying toll, and so on. PoEs for railways is the
Railway Station concerned. PoE for waterways is disembarkation point.
2. Establishment of Quarantine Stations (QS) at each POE
3. Deployment of appropriate types of trained professionals with necessary skill sets
a. Those who can monitor temperature alone
b. Those who can, in case of Person of Interest for COVID-19, take measures to transport him/her to
designated hospital
c. Those who can communicate the Quarantine measures which are now to be taken to the contacts (rest of
passengers including driver, cleaner, helper)
d. Those who then transport the contacts to DFs
e. Those who sanitize the transport vehicle under question
f. Those who sanitize the transport vehicle being used to shift contacts to DFs
4. A sanitized transport vehicle – the vehicle which was checked should NOT be used for transport of contacts to DF
5. Trained staff should ask everyone on board a transport vehicle to disembark and then take individual temperatures
as there is a chance of ripping of PPE in congested confined space. In case of car or a 2-wheeler, he/she should
take temperature standing alongside.
6. The staff should be properly housed.
7. Enforcement (polite) to ensure that all contacts and the individual with suspected symptoms comply to being
moved to Hospital or DF
8. Review manifest – there may be passengers who may have disembarked on what – In such a case, inform the
concerned Deputy Commissioner (even if in other province) with location and estimated time of disembarkation,
and if any info on the contact. Passengers include those using boats & railway as transport
9. Ensure regular monitoring of all staff deployed for the purpose for symptoms, and inform them that they are under
Quarantine in off-duty hours too (pl see Occupational Hazard)
10. Also survey if there are unfrequented routes, waterways crossings or pedestrian crossings also. In such cases ensure
same protocols as PoEs for unfrequented routes and waterways crossings (point of disembarkation can be PoE).
11. Duration of Quarantine is 14 days, but is subject to review by Health Department
Provincial Level Measures
1. A Committee under Home Secretary to coordinate these measures, especially their components with Federal
Agencies, Ministry of Railways and/or other provinces
2. Committee should also plan for ensuring transport of essential items including food, medicine etc to all Districts
incase there is a quarantine implemented on larger areas
3. An IT based tracking and monitoring of all above steps from A to Z at centrally managed and housed location.
4. Centralized report sharing mechanism – to include sharing of Person Under Investigation for COVID-19 and
persons quarantined reports with travel history and other details with areas of origin or areas from where they were
travelling and mode of travel, with federal government, Ministry of Railways, other Provincial Governments or
any other stakeholders.
2. Further to the above, in exercise of powers conferred under 16(A)(1) of the National Disaster Management (Khyber
Pakhtunkhwa) Act, 2010 and the emergency so notified, the expenditure on this account is declared a fit charge on the
Relief Account.
3. The Deputy Commissioners in Khyber Pakhtunkhwa are directed to exercise prudence and follow financial
discipline while undertaking such expenditure.
SECRETARY
RELIEF, REHABILITATION AND SETTLEMENT DEPARTMENT
Endst No & date even
Copy to:
1. Principal Secretary to Governor Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister Khyber Pakhtunkhwa
3. The Inspector General of Police Khyber Pakhtunkhwa
4. The Additional Chief Secretary P&D
5. All Administrative Secretaries – to formally extend all support where required from their Department(s)
6. All Divisional Commissioners in Khyber Pakhtunkhwa
7. All Deputy Commissioners in Khyber Pakhtunkhwa
8. PSO to Chief Secretary Khyber Pakhtunkhwa
9. HQ 11 Corps Peshawar
Deputy Secretary (Admn)
ANNEXURE 15: NOTIFICATION REGARDING ESSENTIAL SERVICES OFFICES
Dated, Peshawar 19th of March, 2020
NOTIFICATION
No. SO (Admn)/RR&SD/2-49/ 2020: In continuation to this department Notification of even No.
dated 16th March, 2020 and in pursuance of decisions regarding preventive and precautionary measures
to control spread of Corona Virus, the following departments of Secretariat are hereby declared as
essential and will remain open as per the timings already notified:
(a) Health Department
(b) Home Department
(c) Relief Department
(d) Finance Department
(e) E&A Department
(f) P&DD
(g) Food Department
(h) Agriculture Department
(i) E&SE Department
2. All other Departments will close their Secretariat offices & leave extremely thin staff at
Directorates. However, administrative Secretaries will remain on call & will not leave station.
3. The essential departments to remain open will cut their staff down at least 75%, & work
on skeletal staff. This is effective from 18th March, 2020 till 5th April, 2020.
-sd-
Secretary
Relief, Rehabilitation and Settlement Department
Endst No & date even
Copy to:
1. Principal Secretary to Governor Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister Khyber Pakhtunkhwa
3. The Inspector General of Police Khyber Pakhtunkhwa
4. The Additional Chief Secretary P&D
5. All Administrative Secretaries –
6. All Divisional Commissioners Khyber Pakhtunkhwa
7. All Deputy Commissioners Khyber Pakhtunkhwa
8. PSO to Chief Secretary Khyber Pakhtunkhwa
9. Master file 2020.
Section Officer (Admn)
ANNEXURE 16: EXEMPTION OF KPPRA ACT. FOR PROCUREMENT
Dated Peshawar the 19th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In pursuance of decision by the Provincial Cabinet for
Agenda Item No.01 (xii), in its special meeting dated 13.03.2020 regarding Corona virus, the Provincial
Government hereby grants exemption under section 14(1) of KPPRA Act, 2012 in respect of
procurement related to Corona Virus (COVID-19) to government departments/public bodies/agencies.
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
7. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
8. All Divisional Commissioners, Khyber Pakhtunkhwa
9. Director General, PDMA, Khyber Pakhtunkhwa.
10. All Deputy Commissioners, Khyber Pakhtunkhwa
Section Officer (Admn)
ANNEXURE 17: NOTIFICATION REGARDING DEAD BODY MANAGEMENT
Dated 19th March, 2020
NOTIFICATION
No. SO(Estt)RR&SD/3-5/2019: In pursuance of the declaration of emergency throughout the Province
of Khyber Pakhtunkhwa due to Corona Virus (COVID19), vide this Department Notification of even
No. dated 3.5.2019 under clauses (c), (g) and (i) of sub-section (2) of Section 16 of the National Disaster
Management Authority (Khyber Pakhtunkhwa) Act, 2010, the Authority is pleased to lay down the
following Guidelines for Dead Body Management as per Standard Operating Procedures (SOP)
provided by Director Public Health, DG Health Services Khyber Pakhtunkhwa:
1- Key Facts:
• The main driver of transmission of COVID-19 is through droplets. There is unlikely to be an
increased risk of COVID infection from a dead body to health workers or family members
who follow standard precautions while handling body.
• Only the lungs of dead COVID patients, if handled during an autopsy, can be infectious.
2- Key Standard Precautions to be followed by the Healthcare workers while
handling dead bodies of COVID:
Standard infection prevention control practices should be followed at all times. These include:
• Hand hygiene.
• Use of personal protective equipment (e.g., water resistant apron, gloves, masks, eyewear).
• Safe handling of sharps.
• Disinfect bag housing dead body; instruments and devices used on the patient.
• Disinfect linen. Clean and disinfect environmental surfaces.
3- Training in infection and prevention control practices:
All staff identified to handle dead bodies in the isolation area, mortuary, ambulance and those
workers in the burial ground should be trained in the infection prevention control practices.
4- Removal of the body from the isolation room or area:
• The health worker attending to the dead body should perform hand hygiene, ensure proper use
of PPE (water resistant apron, goggles, N95 mask, gloves).
• All tubes, drains and catheters on the dead body should be carefully removed.
• Any puncture holes or wounds (resulting from removal of catheter, drains, tubes, or otherwise)
should be disinfected with 1% hypochlorite and dressed with impermeable material.
• Apply caution while handling sharps such as intravenous catheters and other sharp devices.
They should be disposed into a sharps container.
• Plug Oral, nasal orifices of the dead body to prevent leakage of body fluids.
• If the family of the patient wishes to view the body at the time of removal from the isolation
room or area, they may be allowed to do so with the application of Standard Precautions.
• Place the dead body in leak-proof plastic body bag. The exterior of the body bag can be
decontaminated with 1% hypochlorite. The body bag can be wrapped with a hospital sheet or
sheet provided by the family members. The body shall additionally be kept in wooden coffin.
• Now the body can be handed over to the relatives.
• All used/ soiled linen should be handled with standard precautions, put in biohazard bag and
the outer surface of the bag disinfected with hypochlorite solution.
• Used equipment should be autoclaved or decontaminated with disinfectant solutions in
accordance with established infection prevention control practices.
• All medical waste must be handled and disposed of in accordance with biomedical waste
management plan.
• The health staff who handled the body will remove personal protective equipment and will
perform hand hygiene.
• Provide counselling to the family members and respect their sentiments.
5- Environmental cleaning and disinfection:
All surfaces of the isolation area (floors, bed, railings, side tables, IV stand, etc.) should be
wiped with 1% Sodium Hypochlorite solution; allow a contact time of 30 minutes, and then allowed to
air dry.
6- Autopsies on COVID-19 dead bodies:
Autopsies should be avoided.
7- Transportation
• The body, secured in a body bag, exterior of which is decontaminated poses no additional risk
to the staff transporting the dead body.
• The personnel handling the body may follow standard precautions (surgical mask, gloves).
• The vehicle, after the transfer of the body to burial workers, will be decontaminated with 1%
Sodium Hypochlorite.
8- At the Burial Ground
• The burial Ground staff/workers should be sensitized that COVID 19 does not pose additional
risk.
• The staff will practice standard precautions of hand hygiene, use of masks and gloves.
• Viewing of the dead body by close relatives may be allowed through glass pane window
through the coffin only, for them to see the body for one last time.
• Religious rituals and any other last rites that does not require touching of the coffin can be
allowed.
• From public health view point, Bathing, touching and hugging of the dead body should not be
allowed
• The funeral/ burial staff and family members should perform hand hygiene after burial.
• Large gathering at the burial ground should be avoided as a social distancing measure as it is
possible that close family contacts may be symptomatic and/ or shedding the virus.
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa
3. Secretary Health Department, Khyber Pakhtunkhwa.
4. Inspector General of Police, Khyber Pakhtunkhwa.
5. All Administrative Secretaries, Khyber Pakhtunkhwa
6. All Divisional Commissioners, Khyber Pakhtunkhwa
7. All Deputy Commissioners, Khyber Pakhtunkhwa
8. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa
9. PSs to Provincial Ministers, Advisors, and Special Assistants to Chief Minister, Khyber
Pakhtunkhwa.
Deputy Secretary (Admn)
RR&S Department
ANNEXURE 18: NOTIFICATION REGARDING USE OF CELL PHONES
Dated Peshawar the 20th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In order to ensure the efficacy and efficiency for taking
the preventive measures to control the spread of corona virus and subsequent to the declaration of
Emergency by Health Department vide Notification dated 02.03.2020 and Emergency declared by the
Khyber Pakhtunkhwa Relief, Rehabilitation and Settlement Department vide Notification dated 05-03-
2020, the competent authority is pleased to order that all officers of the Government of Khyber
Pakhtunkhwa shall keep their cell phone(s) switched on at all times (on and off duty hours).
2. All Secretaries of the Departments and Heads of attached offices shall notify contact numbers
for his / her establishment till further orders.
-sd-
Secretary
Relief, Rehabilitation and Settlement
Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa.
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa.
3. All Administrative Secretaries, Khyber Pakhtunkhwa.
4. All Divisional Commissioners, Khyber Pakhtunkhwa.
5. Inspector General of Police, Khyber Pakhtunkhwa.
6. All Deputy Commissioners, Khyber Pakhtunkhwa.
7. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa.
Section Officer (Admn)
ANNEXURE 19: NOTIFICATION REGARDING EXEMPTION OF ACTIVITIES FROM
CLOSURE
Dated Peshawar the 26th March, 2020
NOTIFICATION:
No. SO (Admn) RR&SD/2-49/2020: In continuation of this department notification No. SO
(Estt:) RR&SD/3-5/2019 dated 23.03.2020 vide which markets, shopping malls, restaurants and
eateries, and kitchens of restaurants and eateries were closed till Sunday 29th March, 2020 with
exemptions as mentioned in para-2 of the said notification, the following activities are also exempted
subject to the conditions as laid down in various instructions and notifications issued by this department
regarding preventive measures for personal hygiene and sanitization and disinfection of vehicles,
machines, kitchen ware, raw material, finished products, premises and units involved:
I. Construction activities;
II. Home delivery of medicines; and,
III. Home delivery of food.
IV. Online money transfer (Timepay, EasyPaisa etc.).
V. Immediate cargos by TCs/DHL etc.
2. Main Conditions to be Adopted for Materialization of the Exemption:
a) Raw materials for construction and cooking shall be sanitized and washed, as the case may be,
at the entry points of construction sites, home or kitchen of restaurants.
b) All vehicles transporting raw material for construction, cooking or food and medicines shall be
washed and disinfected before the start of work.
c) All the individuals operating such vehicles shall keep hand hygiene: washing of hands with
soap for 20 seconds after every hour.
d) All the individuals involved in construction and cooking shall follow hand hygiene timeline as
above alongwith use of protective gear which shall include gauze cap, surgical masks and
gloves.
e) All Home deliveries of food and medicines shall invariably follow the major principles of social
distancing while handing and taking of the same: 3 feet distance; gloves on hands; face masks;
no hand shake and hug; and washing of hands by the recipient and the deliverer afterwards.
f) All other conditions as laid down in various notifications and instructions issued by Relief
Department shall apply to the above exemptions.
-sd-
Secretary
Relief, Rehabilitation and Settlement Department
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa.
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa.
3. All Administrative Secretaries, Khyber Pakhtunkhwa.
4. All Divisional Commissioners, Khyber Pakhtunkhwa.
5. Inspector General of Police, Khyber Pakhtunkhwa.
6. All Deputy Commissioners, Khyber Pakhtunkhwa.
7. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa.
Section officer
ANNEXURE 20: NOTIFICATION REGARDING CONDITIONS ON MATERIALIZATION OF
EXEMPTION OF ACTIVITIES FROM CLOSURE
No. SO (Admn) RR&SD/2-49/2020
Dated Peshawar the 26th March, 2020
To,
1. All Administrative Secretaries Govt: of Khyber Pakhtunkhwa.
2. All Divisional Commissioners, Khyber Pakhtunkhwa.
3. All Deputy Commissioners, Khyber Pakhtunkhwa.
Subject: CONDITIONS TO BE ADOPTED FOR MATERIALIZATION OF THE
EXEMPTION
Dear Sir,
In continuation of this department notification No. SO (Estt:) RR&SD/3-5/2019 dated
23.03.2020 the following suggestive guidelines are communicated for working of exemptions to
closure:-
a) Raw materials for construction and cooking shall be sanitized and washed, as the case may be,
at the entry points of construction sites, home or kitchen of restaurants.
b) All vehicles transporting raw material for construction, cooking or food and medicines shall be
washed and disinfected before the start of work.
c) All the individuals operating such vehicles shall keep hand hygiene: washing of hands with
soap for 20 seconds after every hour.
d) All the individuals involved in construction and cooking shall follow hand hygiene timeline as
above alongwith use of protective gear which shall include gauze cap, surgical masks and
gloves.
e) All Home deliveries of food and medicines shall invariably follow the major principles of social
distancing while handing and taking of the same: 3 feet distance; gloves on hands; face masks;
no hand shake and hug; and washing of hands by the recipient and the deliverer afterwards.
f) All other conditions as laid down in various notifications and instructions issued by Relief
Department shall apply to the above exemptions.
Your’s faithfully,
Section Officer (Admn)
Endst: No. & Date Even
Copy forwarded to the:
1. Principal Secretary to Governor, Khyber Pakhtunkhwa.
2. Principal Secretary to Chief Minister, Khyber Pakhtunkhwa.
3. Principal Staff Officer to Chief Secretary, Khyber Pakhtunkhwa.
4. PS to Secretary, RR&S Department.
Section Officer (Admn)
ANNEXURE 21: NOTIFICATION REGARDING EXTENSION OF CLOSURE OF
EDUCATIONAL INSTITUTES
Dated Peshawar the 27th March, 2020
NOTIFICATION
No. SO (Admn)/RR&SD/2-49/ 2020: In continuation to this Department Notifications Nos. SO
(Admn) RR&SD/2-49/2020 dated 13.03.2020, 16th March, 2020, 18th March, 2020, 19th March, 2020,
23rd March, 2020 and No.SO(Estt)RR&SD/3-5/2019 dated 21st March, 2020 vide which necessary
measures had been taken to control the spread of Corona virus in conjunction with the emergency
declared under Section 16(A)(1) of the National Disaster Management (Khyber Pakhtunkhwa) Act,
2010, the Provincial Cabinet in its meeting held on 27th March, 2020 has approved the extension of
dates of the following measures till the dates as mentioned against each:
(a) All educational institutes including schools, colleges, universities, academies, tuition centers,
coaching and training institutes, and any other teaching institutes (public and private) shall
remain closed till 31st May 2020. This period of closure shall be treated as advance summer
vacations.
(b) Board examinations or any other internal exams/assessment in schools shall stand postponed
till 31st May 2020.
(c) All official gatherings (including seminars, sports events, cultural events) stands banned and
any such gatherings already planned stands postponed till 30th April, 2020.
(d) Entry of visitors’ to Jails stands temporarily banned to avoid spread of infection in confined
places till 30th April, 2020.
(e) Already identified non-essential and non-critical staff within the departments, in Directorates,
attached departments, authorities, semi-autonomous bodies and district offices by respective
secretaries shall not attend office till 15th April, 2020. Skeletal staff may be maintained in
essential offices. Essential offices include Health, Home, Relief, Finance, E&A, P&DD, Food,
Agriculture, Information & PRs, Local Government including staff of TMAs, Development
authorities including PDA, and Water Supply & Sanitation Company and E&SE Departments.
(f) Grocery, medicine and essential items shops shall remain open 24/7. All other shops shall
remain closed till 7th April, 2020.
(g) All tourist spots already vacated, including in upper parts of the Province, Aside Rivers and
other spots stands closed till 30th April, 2020.
(h) All Restaurants, eateries, fast food joints shall remain closed till 10th April, 2020. Home delivery
shall be allowed to these establishments as well as pharmacies.
(i) Barbers, Beauty Parlors will remain closed till 7th April, 2020.
2. The closure shall NOT be applicable to pharmacies, grocery stores, karyana shops, bakeries,
atta chakkies, tandoors, milk shops, auto workshops and petrol pumps, chicken and meat shops, fruit
& vegetable shops and all kinds of mandis including grain, fruit and vegetables. Above order shall also
NOT be applicable to agriculture inputs providers, such as seed, fertilizers and pesticides dealers. All
franchises of cellular service providers and all banks shall continue to implement the protocols for their
operations as enunciated in this Department notification of even No. dated 23rd March, 2020.
Construction activities, home delivery of medicines and food, money transfer facilities (Timepay,
EasyPaisa etc.) and immediate cargos by TCS/DHL etc. shall continue to work under protocols
mentioned in this Department notification of 26th March, 2020.
-sd-
Secretary
Relief, Rehabilitation and Settlement Department
Endst No & date even
Copy to:
1. Principal Secretary to Governor Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister Khyber Pakhtunkhwa
3. The Additional Chief Secretary P&D
4. All Administrative Secretaries, Khyber Pakhtunkhwa
5. The Inspector General of Police Khyber Pakhtunkhwa
6. All Divisional Commissioners Khyber Pakhtunkhwa
7. All Deputy Commissioners Khyber Pakhtunkhwa
8. PSO to Chief Secretary Khyber Pakhtunkhwa
9. Master file 2020.
Deputy Secretary (Admn)
RR&S Department
ANNEXURE 22: NOTIFICATION REGARDING NON APPLICABILITY OF HOLIDAYS
NOTIFICATION FOR GOVT. ESSENTIAL SERVICES DEPARTMENTS
Dated Peshawar the 27th March, 2020
NOTIFICATION
No. SO (Admn)/RR&SD/2-49/ 2020: In continuation to this Department Notification
Nos.SO(Estt)RR&SD/3-5/2019 dated 23rd March, 2020 regarding Public Holidays, the Provincial
Cabinet in its meeting held on 27th March, 2020 has approved the extension of Public Holidays from
29th March, 2020 (Sunday) till (Sunday) 5th April, 2020.
2. The above orders shall NOT apply to essential services including, but not limited to, the
following:
(i) Health Department
(ii) Police
(iii) District Administration
(iv) Essential Secretariat Department as notified in this Department notification
of even No. dated 27th March, 2020 in Para-1(e).
(v) Information & PRs Department
(vii) Local Government Department (including staff of TMAs, Development
authorities including PDA, and Water Supply & Sanitation Company
(viii) First responders including Rescue-1122.
-sd-
Secretary
Relief, Rehabilitation and Settlement Department
Endst No & date even
Copy to:
1. Principal Secretary to Governor Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister Khyber Pakhtunkhwa
3. The Additional Chief Secretary P&D
4. All Administrative Secretaries Khyber Pakhtunkhwa
5. The Inspector General of Police Khyber Pakhtunkhwa
6. All Divisional Commissioners Khyber Pakhtunkhwa
7. All Deputy Commissioners Khyber Pakhtunkhwa
8. PSO to Chief Secretary Khyber Pakhtunkhwa
9. Master file 2020.
Deputy Secretary (Admn)
RR&S Department
ANNEXURE 22: NOTIFICATION REGARDING OPERATIONS OF INDUSTRIAL UNITS
Dated Peshawar the 27th March, 2020
NOTIFICATION
No. SO (Admn)/RR&SD/2-49/ 2020: In pursuance of Guidelines for Operation of Industrial Units
during COVID-19 Emergency notified vide this Department Notification No. SO(Estt) RR&SD/3-
5/2019 dated 26.03.2020, the Provincial Cabinet in its meeting held on 27th March, 2020 is pleased to
authorize Secretary Industries to ensure that these guidelines are followed properly, and to indicate and
allow operations of individual industrial / productional units through specific notification at his end, on
case to case basis.
-sd-
Secretary
Relief, Rehabilitation and Settlement Department
Endst No & date even
Copy to:
1. Principal Secretary to Governor Khyber Pakhtunkhwa
2. Principal Secretary to Chief Minister Khyber Pakhtunkhwa
3. The Additional Chief Secretary P&D
4. All Administrative Secretaries Khyber Pakhtunkhwa
5. The Inspector General of Police Khyber Pakhtunkhwa
6. All Divisional Commissioners Khyber Pakhtunkhwa
7. All Deputy Commissioners Khyber Pakhtunkhwa
8. PSO to Chief Secretary Khyber Pakhtunkhwa
9. Master file 2020.
Deputy Secretary (Admn)
RR&S Department
USEFUL LINKS:
https://interagencystandingcommittee.org/covid-19-outbreak-readiness-and-response
https://media.ifrc.org/ifrc/document/tool-15-feedback-starter-kit
IFRC, UNICEF, WHO (2020). A Guide to Preventing and Addressing Social Stigma Associated with COVID-19.
www.communityengagementhub.org/wp-content/uploads/sites/2/2020/02/COVID19-Stigma-guide-2002.pdf
IFRC, UNICEF, WHO (2020). COVID-19 Key Tips and Discussion Points For community workers, volunteers and community
networks. www.communityengagementhub.org/wp-content/uploads/sites/2/2020/02/COVID19-Community-guidance-for-social-mobilizers-volunteers-2302_EN.pdf
Gender Handbook for Humanitarian Action. http://gihahandbook.org /
BIBLIOGRAPHY:
i. WHO Standard operating procedures for coordinating Public Health Event preparedness and Response
ii. Interagency Standing committee Guidelines on ADJUSTING FOOD DISTRIBUTION STANDARD OPERATING PROCEDURES IN THE CONTEXT OF THE COVID-19 OUTBREAK
iii. Standing Operating Procedures NDMA