SOBO Meeting February 6, 2014 Agenda Packet

8/13/2019 SOBO Meeting February 6, 2014 Agenda Packet

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BROWN ACT:Government Code 54950(The Brown Act) requires that a brief description of each item to be transacted or discussed

be posted at least 72 hours prior to a regular meeting. The Corporation posts agendas with the City at 1 Frank H. Ogawa

Plaza, #101. Action may not be taken on items not posted on the agenda . Copies of the agenda are available from theDowntown Oakland Association at 388 19th Street, Oakland, CA 94612. Meeting facilities are accessible to persons with

disabilities. If you require special assistance to participate in the meeting, notify our office at 510 238-1122 at least 48

hours prior to the meeting.

388 19th Street Oakland, California 94612

DOA Phone510.238.1122 LMUDA Phone 510.452.4529 Fax 510.452.4530

[email protected] [email protected] www.lakemerritt-uptown.org

Downtown Oakland Association and Lake Merritt/Uptown District AssociationJoint S.O.B.O. Sidewalk Operations Beautification Order CommitteeFebruary 6th, 2014 - 12:00 p.m.The Leamington Building-1814 Franklin St., 9th Floor Conference Room

Agenda1. Introductions

2. Public comment and announcements

3. Approval of the minutes of the December 18, 2013 meeting c tion tem

4. District Services Manager Updates-Andrew Jones

5. Review of BBB Cost Comparison and Matrix

6. Review of Service Provider Goals for 2014

7. Allocation of Funds to Repair Art Deco Clock-17th

& Broadway c tion tem

8. Other

9. Adjournment


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388 19th Street Oakland, California 94612

DOA Phone510.238.1122 LMUDA Phone 510.452.4529 Fax [email protected] www.downtownoakland.org

[email protected] www.lakemerritt-uptown.org

Downtown Oakland Association and Lake Merritt/Uptown District AssociationJoint S.O.B.O. Sidewalk Operations Beautification Order CommitteeDecember 18, 2013 - 11:30 a.m.The Leamington, 1814 Franklin Street, Suite 903Present: Michelle Lane; Martin Ward; Lorie Alemania;Absent: Nola Montgomery, Joe Gallardo, David Weltin, Aliza GalloStaff: Steve Snider/District Manager, Victoria Decker/Office Manager, Fiona

Simms/Administrative Assistant

Discussions held and decisions made by the SOBO Committee

Subject Discussion ctionIntroductions The meeting was called to order at 11:37 a.m.Public Comment andAnnouncements Michelle announced that two new businessesare set to open in Old Oakland-Manifesta and

SOBU.Approval of theminutes of October 16,2013The minutes of October 16, 2013 were

presented to the committee for review.

Martin moved andMichelle seconded themotion to approve theminutes of October 16,2013 with the addition ofAliza Gallo and DavidWeltin to the attendeelist. The motion wasapproved unanimously.2014 Meeting Schedule Staff suggested that the committee continuemeeting on the third Wednesday of every

other month. Michelle noted that more boardmember participation is needed in the SOBO

committee and perhaps a mention could bemade at the next board meeting.

No action taken.

Staff Updates Andrew noted that there is a City Councilmeeting scheduled to determine the design of

the permanent public space at Latham Square.There was discussion of the various options for

the permanent design and the concerns thathave come up. Andrew also noted that the

hanging plant baskets were recently takendown and sent to Oregon for winter planting.There was discussion of community relations in

the Valdez Triangle. Staff explained that theyare working on the development of a

community/merchant watch program. TheValdez Triangle community is motivated and

organized. Their goal is to have 30 block

No action taken.


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captains and 300 participants by the end of2014. They are working with Block by Block on

this project and using the SMART system tofacilitate the organization of this project.Discussion of Block byBlock employee

compensationstructure

There was much discussion of the proposedpay structure including the need for additional

administrative support for Ted and additionalhomeless outreach and support. They

discussed the impact the changes would haveon the hours spent in the field. They requested

that staff obtain a cost matrix for the newstructure for further clarification.

No action taken.

2014 Prioritiesdiscussion Andrew listed the following SOBO priorities forthe coming year:- Pursue grants around issues of safety andcleanliness

- Develop position on public spacedevelopment

- Create homelessness support structure and

program- Strengthen our positions with the Public

Works Agency and the Oakland PoliceDepartment

No action taken.

2014 Draft SOBObudget review Staff presented a breakdown of the PROWMaintenance line item and the year to dateSOBO financial report. They also noted that

there was a greater than anticipatedunderspend in the Security line item. ManyAmbassadors left the program and staff has

worked with the Block by Block executive teamto refine the hiring process. In this time staffing

hours were reduced resulting in theaforementioned underspend. Martin and

Michelle proposed that the carry forwardshould be put into an Unallocated CarryForward line item from which any committee

could request funds for projects that theirbudgets cannot absorb.

No action taken.

Other No other items were discussed.Adjournment The meeting was adjourned at 1:02 p.m.

Minutes taken by: Fiona Simms, Administrative Assistant


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1

Pricing and Deployment for creating a more Specialized Staff

2013 Accepted Pricing

Safety Ambassadors 327.00

Senior Ambassadors 200.00

Team Leader 80.00

Operations Manager 40.00

Weekly Total 647.00

Annual 33,644.00

Employees 16.18

SCHEDULE

PRICINGSafety

Ambassadors

Team

Leader

Operations

Manager

Pay Rate 14.60$ 16.50$ 33.47$

FICA 1.12$ 1.26$ 2.56$

WC 0.64$ 0.73$ 1.47$

Liability 0.37$ 0.42$ 0.85$

Unemployment 0.88$ 0.99$ 2.01$

Subtotal 17.61$ 19.90$ 40.36$

Weekly Hours 546.00 61.00 40.00

Annual Hours 28,392.00 3,172.00 2,080.00

Annual Billing 499,914.98$ 63,119.63$ 83,958.83$

Overhead 1.88$ 1.88$ 1.88$

Benefits 1.88$ 1.88$ 1.88$

Profit 1.95$ 1.95$ 1.95$

Bill Rate 23.32$ 25.62$ 46.08$

Weekly Hours 546.00 61.00 40.00

Annual Hours 28,392.00 3,172.00 2,080.00

Annual Billing 662,229.30$ 81,253.65$ 95,849.26$

ANNUAL BILLING 839,332.22$


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2

Proposed Pricing and Deployment

Wages based on average hourly rates for current Tier 1 Ambassadors and provides for wage

increases for Tier 2, Team Leaders and Operations Manager.

Pricing accounts for a decrease of 23 total hours compared to 2013 and a total of 600

hours dedicated to the field. The hours associated with the Admin Assistant will allow

hours equal to that amount for the Operations manager to spend in the field.

Dollar Amt Hrs Per Year Weekly hrs

Downtown Oakland 25,910.03$ 534.77 10.28

Lake Merritt 28,529.28$ 713.23 13.72

54,439.31$ 1248.00 24.00

27,725.82$

26,713.50$

Cost of Admin Assistant

Gained Position $ Value

Field Hrs gained by Operations Mgr

Totals

Based upon conversations we have engaged

in regarding the desire to take the account

into a data driven (work smarter, not harder)approach, adjustments have been made to

the current deployment. Included in those

adjustments is the additional admin position,

wage increases for tenured employees, and a

Longevity Bonus for those employees as well.

Admin / Data Entry 24.00

Safety Amb Tier 1 304.00Safety Amb Tier 2 176.00

Team Leader 80.00


Weekly Total 624.00

Annual 32,448.00

Employees 15.60

SCHEDULE

PRICINGAdmin / Data

Entry

Safety Amb

Tier 1

Safety Amb

Tier 2Team Leader

Operations

Manager

Pay Rate 13.00$ 14.25$ 16.00$ 17.00$ 34.47$

FICA 0.99$ 1.09$ 1.22$ 1.30$ 2.64$

WC 0.78$ 0.85$ 0.96$ 1.01$ 2.06$

Liability 0.33$ 0.36$ 0.41$ 0.43$ 0.88$

Unemployment 0.78$ 0.86$ 0.96$ 1.02$ 2.07$

Subtotal 15.88$ 17.41$ 19.55$ 20.77$ 42.12$

Weekly Hours 24.00 304.00 176.00 80.00 40.00

Annual Hours 1,248.00 15,808.00 9,152.00 4,160.00 2,080.00

Annual Billing 19,820.86$ 275,205.03$ 178,895.97$ 86,398.62$ 87,603.38$

Overhead 2.28$ 2.28$ 2.28$ 2.28$ 2.28$

Benefits 2.00$ 2.00$ 2.00$ 2.00$ 2.00$

Profit 2.06$ 2.06$ 2.06$ 2.06$ 2.06$

Bill Rate 22.22$ 23.74$ 25.88$ 27.10$ 48.45$

Weekly Hours 24.00 304.00 176.00 80.00 40.00

Annual Hours 1,248.00 15,808.00 9,152.00 4,160.00 2,080.00

Annual Billing 27,725.66$ 375,332.42$ 236,864.47$ 112,747.94$ 100,778.03$


Downtown Oakland / Lake Merritt CBD Safety


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Cost Breakdown by District

DOWNTOWN OAKLAND

LAKE MERRITT UPTOWN

Pricing includes Longevity Bonus structure which has been put into overhead costs in

the amount of $9,984 which is split between the two programs based on hours

allocations to be utilized for 6.4 employees who currently meet the qualifiers for thebonus.

PRICINGAdmin / Data

Entry

Safety Amb

Tier 1

Safety Amb

Tier 2

Team

Leader

Operations

Manager

Pay Rate 13.00$ 14.25$ 16.00$ 17.00$ 34.47$

FICA 0.99$ 1.09$ 1.22$ 1.30$ 2.64$

WC 0.78$ 0.85$ 0.96$ 1.01$ 2.06$

Liability 0.33$ 0.36$ 0.41$ 0.43$ 0.88$

Unemployment 0.78$ 0.86$ 0.96$ 1.02$ 2.07$

Subtotal 15.88$ 17.41$ 19.55$ 20.77$ 42.12$

Weekly Hours 10.28 132.00 76.00 34.28 17.14

Annual Hours 534.77 6,864.00 3,952.00 1,782.56 891.28

Annual Billing 8,493.24 119,496.92 77,250.53 37,021.81 37,538.05

Overhead 2.26$ 2.26$ 2.26$ 2.26$ 2.26$

Benefits 2.00$ 2.00$ 2.00$ 2.00$ 2.00$

Profit 2.06$ 2.06$ 2.06$ 2.06$ 2.06$

Bill Rate 22.20$ 23.72$ 25.86$ 27.08$ 48.43$

Weekly Hours 10.28 132.00 76.00 34.28 17.14

Annual Hours 534.77 6,864.00 3,952.00 1,782.56 891.28

Annual Billing 11,869.98$ 162,838.95$ 102,205.04$ 48,277.60$ 43,165.94$



Safety Amb Tier 1 132.00


Team Leader 34.20


Weekly Total 269.56

Annual 14,017.12

Employees 6.74

SCHEDULE

PRICINGAdmin / Data

EntrySafety Amb

Tier 1Safety Amb

Tier 2Team

LeaderOperationsManager

Pay Rate 13.00$ 14.25$ 16.00$ 17.00$ 34.47$

FICA 0.99$ 1.09$ 1.22$ 1.30$ 2.64$

WC 0.78$ 0.85$ 0.96$ 1.01$ 2.06$

Liability 0.33$ 0.36$ 0.41$ 0.43$ 0.88$

Unemployment 0.78$ 0.86$ 0.96$ 1.02$ 2.07$

Subtotal 15.88$ 17.41$ 19.55$ 20.77$ 42.12$

Weekly Hours 13.72 172.00 100.00 45.72 22.86

Annual Hours 713.23 8,944.00 5,200.00 2,377.44 1,188.72

Annual Billing 11,327.62 155,708.11 101,645.44 49,376.81 50,065.33

Overhead 2.29$ 2.29$ 2.29$ 2.29$ 2.29$

Benefits 2.00$ 2.00$ 2.00$ 2.00$ 2.00$

Profit 2.06$ 2.06$ 2.06$ 2.06$ 2.06$

Bill Rate 22.23$ 23.76$ 25.90$ 27.12$ 48.47$

Weekly Hours 13.72 172.00 100.00 45.72 22.86

Annual Hours 713.23 8,944.00 5,200.00 2,377.44 1,188.72

Annual Billing 15,855.84$ 212,492.39$ 134,659.55$ 64,470.87$ 57,612.36$





Team Leader 45.80


Weekly Total 354.44

Annual 18,430.88

Employees 8.86

SCHEDULE


Lake Merritt 5,705.86$ 220.46 4.24

Downtown Oakland 4,278.14$ 180.18 3.47

9,984.00$ 400.65 7.70

Cost of Longevity Bonus in Dist Hours

Totals


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Position Summaries

Admin Data Entry

Inclusion of a 24 hour per week Admin/ Data Entry position to assist the program in assuring

that all paperwork and filing is maintained, Smart System is updated and back office workload is

accomplished. This will allow Operations Manager to dedicate more of their time to on-street

functions of the CBDs. (This position would not require a guard card)

Safety Ambassador Tier 1

Entry level Safety position with compensation starting at historical rate of 13.50 per hour and

follows a wage matrix that tops out at $14.50 per hour after 2 years (wages do not disrupt

current compensation rates). The wages will be capped for this position until the level of a Tier 2

Ambassador is reached by performance and desire to take on additional responsibilities.

Safety Ambassador Tier 2

This position is for highly experienced Safety Ambassadors and will be filled by those who have

at least 2 years on the job and display the characteristics and work ethic to merit an increase in

pay and responsibilities. All those currently on staff with 2+ years experience are currently

being compensated at $15.00 per hour. Upon adoption of this model, compensation will

increase to $16.00 per hour and future ambassadors that reach the status of Tier 2 will start at$15.50 per hour. The longevity bonus is based on

Must have two years experience and/or a work and performance level to merit apromotion into this category.

Responsible for the mentoring of all Tier 1 Ambassadors Takes the lead on all calls for service

Position 0-90 Days After 90 Days 1 Year 2 Years 3 Years 4 Years

Admin / Data Entry 12.50$ 13.00$ TBD TBD TBD TBD


Lake Merritt 11,869.98$ 499.93 9.61

Downtown Oakland 15,855.84$ 667.81 12.8427,725.82$ 1167.74 22.46

Cost of Admin Asst. in Dist Hours

Totals


Safety Amb Tier 1 13.50$ 14.00$ 14.50$ Capped Until performance dictates increase


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Provides concise written reports on activities engaged in while working within theCBDs

Assists the Operations Supervisor and Team Leader in delivering training pieces Maintains a consistent lead by example work ethic and attendance record.

Team Leader

Current schedule consists of 61 Team Leader hours split between both districts. During a review

of the program, it was determined that we have not historically received the value that we will

look for in the future from this position. We propose increasing the allocated hours from 61

hours per week to 80 and requiring a higher level of participation from the employees that are

selected to fill this position. Those currently working as team leaders are being paid at a rate of

$16.00 per hour. Upon adoption of this compensation model the hourly rate will be increased to

$16.50 per hour with the qualification for a Longevity bonus.

Must have at Least 2 years of experience as a Tier 2 Ambassador, or 3+ years ofmanagement experience in a related field.

Will be charged with overseeing on-street performance of Tier 1 & 2 Ambassadors. Will deliver work assignments Coordinate, and present training pieces and assure understanding. Assist in interviewing and the vetting of potential candidates Will assure that Smart System protocols are being utilized in the field by spot checking

entries.

Will assist the Operations Manager and Operations Supervisor in any and all assignedtasks.

In addition to predominately supporting the staff at street level, the additional dutiesfor this position would be, but not limited to the oversight of the below duties and

tasks:

Scheduling Recruitment

Operations Manager

As we enter into a more data-driven and community involved program it is important for the

Operations Manager to devote much of his time to new initiatives while assuring that all current

programs and policies are being adhered to.

The Operations Managers current salary is budgeted at $69,617.00 and we would propose a

3.0% increase which will take him to $71,700.00


Safety Amb Tier 2 15.50$ 16.00$Based on perforamance Qualifies For Longevity Bonus


Team Leader 17.00$ Qualifies For Longevity BonusUpon Hire or Promotion


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Deployment

The objective for an update to the deployment was to assure that we have a Seasoned

Ambassadoror Team Leader scheduled for every shift. Based on this objective the below

deployment allows for a Tier 2 and above to be present for every shift in both districts.

Breakdown by CBD

Position HoursPrimary

AssignmentSun Mon Tues Wed Thurs Fri Sat Total

Admin / Data Entry 8am-5:30pm Office 8 8 8 24

Oakland Tier 2 Per Schedule Per Schedule 8 12 16 16 16 8 76

Oakland Tier 1 Per Schedule Per Schedule 24 24 16 20 32 16 132

Lake Merritt Tier 2 Per Schedule Per Schedule 16 20 16 16 16 16 100

Lake Merritt Tier 1 Per Schedule Per Schedule 24 20 24 48 40 16 172

Team Leader Varies Both Districts 0.00 13.33 13.33 13.33 13.33 13.33 13.33 80

Operations Supervisor Varies Both Districts 8 8 8 8 8 40

93.33 97.33 101.3 129.3 133.3 69.33

Total Scheduled Weekly Hours 624


AssignmentSun Mon Tues Wed Thurs Fri Sat Total Wkly Hrs

Oakland

76Safety Ambassadors Lake

Merritt/Uptown Tier 2

7am - 3:30pm Bike / Foot 8 8 8 8 8 40

12:30-9pm Bike / Foot 4 8 8 8 8 36

76Safety Ambassadors Lake


132

Safety Ambassadors Lake


12:30-9pm Bike / Foot 8 8 8 8 8 40

7am - 3:30pm Bike / Foot 8 8 8 8 8 40

12:30-9pm Bike / Foot 8 8 16

12:30-9pm Bike / Foot 8 8 4 8 8 36

Team Leader Varies 5.7 5.7 5.7 5.7 5.7 5.7 34.2

Operations Manager Varies Both Dist 3.42 3.42 3.42 3.42 3.42 17.1

132



Oakland Hours


Safety Ambassador 208

Team Leader 34.28


TOTAL 269.70

FTEs 6.74


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AssignmentSun Mon Tues Wed Thurs Fri Sat Total Wkly Hrs



Lake Merrit

7am - 3:30pm Bike / Foot 8 8 8 8 8 40

12:30-9pm Bike / Foot 8 8 8 8 32

4 8 8 8 28





172

12:30-9pm Bike / Foot 8 8 16

7am - 3:30pm Bike / Foot 8 8 16

12:30-9pm Bike / Foot 8 4 8 8 8 36

4pm- 12:30am Bike / Foot 8 8 8 24

7am - 3:30pm Bike / Foot 8 8 8 24

12:30-9pm Bike / Foot 8 8 8 8 32

4pm- 12:30am Bike / Foot 8 8 8 24

Team Leader Varies Both Dist 7.63 7.63 7.63 7.63 7.63 7.63 45.80

Operations Manager Varies Both Dist 4.58 4.58 4.58 4.58 4.58 22.9



172

Lake Merritt Hours


Safety Ambassador 272

Team Leader 45.72


TOTAL 354.30

FTEs 8.86


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Longevity / Performance Bonus

Concerns were expressed regarding how we can assure those high quality employees stay with

the ambassador program and are rewarded for their hard work and loyalty. Block by Block

shares those concerns, and it is something that we face in every program we provide services to.

It is with this in mind that we propose the adoption of a bonus structure Pilot Program that is

designed to benefit qualified employees with a financial reward at the end of the year.

Qualifications

Must have been continuously employed with Block by Blocks Lake Merritt / DowntownOakland Safety Program for a period of at 2 years.

Must remain employed with Block by Blocks Lake Merritt / Downtown Oakland SafetyProgram throughout 2014 as of January 1, 2015.

Must have reached through performance the level of a Tier 2 Ambassador or TeamLeader.

If the employees anniversary date falls within 2014, they will qualify for a partial bonuscommencing from their 2nd anniversary date until January 1, 2015

Bonuses are not accrued and will be forfeited upon resignation, termination, orcancellation of the bonus program.

Must not have acquired greater than 4 attendance points throughout 2014 Must not receive a disciplinary Corrective Action Notice due to performance, or poor

behavior that rises to the level of a Final Warning throughout 2014.

Annual Hours P/H $ allocation Total $'s Total Employees Annual Bonus

9152.00 0.75$ 6,864.00$ 4.40 1,560.00$

4160.00 0.75$ 3,120.00$ 2.00 1,560.00$

9,984.00$

Team Leader

Total Included in Overhead Costs

Performance/Longevity Bonus

Safety Amb Tier 2

Tier 2 to Team Leader, and

employed greater than two

(2) years

Average

hours per

week

Longevity and

Performance

Bonus

Team Leader 35+ 1,560.00$

Fulltime Ambassador's 35+ 1,560.00$

Part-time Ambassador 24-34 $750.00

Part-time Ambassador 8 to 23 $375.00

Part-time Ambassador under 8 hours $0.00

Those whose 2 year anniversary falls within the bonus

period will receive a bonus commensurate with their average

weekly hours beginning the month following their

anniversary date.


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Confidential Page 1 of 7

CUSTOMER INFORMATION

Customer Name:Downtown Oakland

Lake Merritt Uptown CBDs 1st

Quarter review Date:

Primary Contact: Steve Snider 2nd


Additional

Contact: Andrew Jones 3rd


BBB Operation

Manager: Ted Tarver 4th


Date written: 8 January 2014 Operations Manager Signature:

General Manager Signature:

STRATEGICWORK PLAN


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1ST

GOAL-

Recruitment, Retention & Staff Development to Mirror the Abilities and Successes of Tenured Staff

Plan of Action

Status

Utilize tenured staff to provide mentorship and assistance to new employees

through a phased training system which will be delivered by senior team

members and monitored by Supervision

Develop three phased, six week training materials to be used by tenured staff

in the training of new Ambassadors that is reflective of the past experiences,

and the needs of the districts.

Research and recruit from entities and forums outside the current norm to

find potential ambassadors that come to us with a higher level of knowledge

and abilities.

Develop on-going training materials with the assistance of the CBD staff, BBB

corporate and local entities and agencies which are specific to the challenges

and opportunities in Lake Merritt and Downtown Oakland.

Develop account specific and ongoing testing which emphasizes district and

situational knowledge.

Develop a job satisfaction survey through Survey Monkey (or like survey

service) to bench-mark current views of the Ambassador team about their

work environment and positions.


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Examples of Measuring the Goal

Status

1. Increase in Ambassador knowledge measured through the utilization of account

specific testing on district and situational knowledge.

2. Decrease in turnover rate which is currently at 64%

3. Increase in employee morale and job satisfaction measured by providing

ambassadors with quarterly job satisfaction surveys through Survey Monkey.

Quarterly Activity Summary


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2ND

GOAL-

Assist in the CBD Management in the Creation of a Homelessness Support Program

Plan of Action

Status

Assist in the creation of an informational handout for city, county and regional

support groups by enlisting BBBs homeless task-force director.

Play a lead role in the development of working relationships with local support

services, and develop a common ground approach to the issues of

homelessness in the CBDs

Develop and/or modify current BBB written materials, and obtain information

from local support groups to provide specific training to the Ambassador team.

Enlist guest instructors from members of local support service groups to

maintain their buy-in and to help strengthen their relationships with the CBDs

and Ambassador team.

Utilize the SMART System to track the progress of outreach to specificindividuals.


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Status

1. Monitor number of homeless contacts specific to the individual. Assess whether

they have been transitioned into services.

2. Meet with service agencies several times to see if their client goals are being

met by utilization of the Safety Ambassadors team in a supporting role.

3. Provide on-going testing of the Ambassador team to ensure knowledge of

homeless services offered and the approach the CBDs want them to take

when dealing with homeless issues.



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3RD

GOAL-

Assist the CBD management in the implementation of a community watch program (CWP) with community

stakeholders, OPD neighborhood services coordinators.

Plan of Action

Status

Take an instrumental role in the recruitment of business block captains through

the distribution of written materials and the recognition of interested parties.

Develop talking points for the ambassadors to use when approached by, or

when approaching interested stakeholders.

Attend initial community watch meetings, and provide through the

collaboration of the CBD staff written materials to be used at those meetings in

an ongoing basis.

Work through BBB corporate and CBD management in the development of a

communication system to be utilized by the CWPs.

Enlist the involvement by OPD in the support of the program by developing and

using current relationships in the department.


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Status

1. This goal will be measured by the number of block captains recruited and

the number of CWP groups formed.

2. Feedback from the CWPs on the success of their meetings, and the materials

provide to them by the CBD.

3. Tracking of incidents reported by the CWPs, and the responsiveness of those

agencies responsible for providing the requested services.

4. Increase in quality of life crimes committed in areas that have formed a CWP.



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Peralta Service Corporation a subsidy of the Unity Council

The Downtown Oakland Association/Lake Merritt Uptown

District Association

PSC CBD Goals for 2014


20/21


Goal-

Being more efficient in delivery of Graffiti & Power washing Services throughout the CBD District:

Strategy-

Purchasing a portable Paint-Spraying & power washing Unit that can be rolled around on wheels to abate

Graffiti (large & small tagging) which will save on cost & time.

Goal-

PSc will provide expanded training to PSC Maintenance Staff for greater efficiency. The training will be

provided for by internal and external resources.

Strategy-

A. More Customer Service Training- The training would be provided by The Unity Council Workforce

Development Staff

B. More Safety Training (Once a Week) - The training would be provided by Cleansource Inc.

C. More in the Field one on one Eye For Detail Training- The training would be provide by PSC General

Manager and Operations Manager.

D. To have a Trained Professional come in and train each worker how to properly pick-up syringes in the

field of work and how to place them in the proper containers.

E. How to remove Blood and other Toxins from the sidewalks, workers will be certified after training.

Goal-

Collaborate with City agencies to reduce cost for a savings to the district, for those funds to be allocated

to other improvements in the district.

Strategy-

A. To work in collaboration with PWA Staff /CBD Staff/PSC Staff to acquire 2 dumpsters one for illegally

dumped items and one for regular trash.

I

The need for the dumpsters to save a tremendous amount of cost to PSC/CBD paying out over $20,000 a year

in Dump Fees.

B. Continue to report, discuss, and collaborate with City Agencies about the Major Maintenance Issues

affecting the District and the City.


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Goal-

New Tree-Well, median & Landscaping Projects throughout the District.

Strategy-

Work with PSC Horticulturists /CBD Management and staff to identify special project needs throughout

District.

Proposed Landscaping Projects 2014Timeline

1. 80 Grand- February 2014, 3 Days for completion2. Tree well meshing- March 2014 30 Days 1-2 Weeks for completion3. Franklin SquareMid March 2014, 2 Weeks for completion4. 21st & Webster- May 2014, 1 Week for completion5. Project 4(Trash Receptacles & Snuffers)- May 2014, 1-4 Weeks for completion6. Project 8(Broadway East @ 19th)-June 2014, 1 Day for completion7. Project 10- (Broadway East 20th-21st- June 2014, 1 Week for completion8. Project 1(Tree Braces)- July 2014-also depending on city permits. 1-2 Weeks for installation2014 Completed Projects

1. Project 3- Change of palette for BART planters- completed2. Project 9- Broadway West Planters- completed

Documents

SOBO Meeting February 6, 2014 Agenda Packet