Smart Cities as Engines of Sustainable Growth

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    Smart Cities as Engines of Sustainable Growth

    Dennis Frenchman, Leventhal Professor of Urban Design and Planning

    Michael Joroff, Senior Lecturer

    Allison Albericci, editor

    Massachusetts Institute of Technology

    prepared for the World Bank Institute

    June 14, 2011

    The 21st century is witnessing urbanization at an unprecedented rate. New cities are rising to meet

    the demands of expanding populations seeking a higher quality of life, just as city-builders worldwide

    begin to realize the stark ramifications of reproducing outdated urban models on a global scale. How to

    meet the challenges of doing better, for more people, using fewer resources? Recent trends in digital

    technology may offer some clues toward harnessing our cities potential as the new engines of sustainable

    growth.

    This paper challenges city planners, policy-makers and developers to think about urban growth in

    the context of powerful new forces and opportunities that didnt exist in the past. It draws upon current

    research at MIT and elsewhere involving advanced, city-scale development, and the interrelationships

    among sustainability, digital technology, and city design.

    Overview

    After three decades of alarm over climate

    change and natural resource depletion, real

    measureable progress towards sustainable

    developmentremainselusive.Todate,theglobal

    policy debate has primarily focused on how to

    promote sustainable development, most often

    defined as economic growth achieved through

    ever-cleaner industrial andenergyproduction. In

    this paper we also consider the other side of

    development: the physical and functional

    organizationofthecity that influencesallhuman

    activity and the efficiency of resource

    consumption. The way in which cities are

    organizedandoperatedhasanenormousimpact

    on economic growth, energy requirements,

    natural systems, and quality of life, yet thus far

    therehas been little policy discussion,and even

    less action to impel more sustainable (and

    ultimately more productive) forms of urban

    development.

    Thestakesare exceedinglyhigh.According

    to UN-HABITAT, the worlds cities emit almost

    80%ofglobalcarbondioxide(UN-HABITAT,2005),leading the UKs Tyndall Center for Climate

    Change Research to declare, the fate of the

    Earths climate is intrinsically linked to how our

    citiesdevelopoverthecomingdecades.(Oliver,

    2007) The operative word in this statement is

    how since not all forms of urban development

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    are equal some are more efficient, consume

    less, and in the future will be more productive

    than others. Over the long term, the total

    productive potential of any city or industry is

    inexorably linked to efficient use of resources,

    withvitalimplications.

    Ascity-buildersworldwidebegintowrestle

    with such realizations, urbanization in the

    developing world continues to accelerate. The

    United Nations estimates that China alone will

    needtobuildnewcitiesaccommodatingover350

    million people in the next 20 years (McKinsey,

    2009;32).Overthesameperiod,250millionnew

    urban dwellers are expected in India (McKinsey,

    2010; 37) and 380 million in Africa (UnitedNations, 2008; 4). The amount of development

    needed to meet this demand will organize

    patternsofhumanbehavior,movement,business

    operations,andurbansystemsthatwillpersistfor

    decades, if not centuries. Astonishingly, unless

    newstrategiesareadopted,muchofthisgrowth

    will be constructed using a pattern of city form

    invented in the early 20th century when, fuel

    wascheap,landwasopen,theairwasclean,and

    global population was one fifth of what it isprojected tobe in 2050. The early 20th century

    citywasalsodesignedforfundamentallydifferent

    typesofeconomicactivity,modesofproduction,

    employment,andlifechoices.

    We understand from experience in

    developed countries that this kind of city,

    replicated on a mass scale, consumes vast

    quantities of resources and is highly inefficient.

    Overtime,thisexcessiveconsumptionwillaffecttheenvironment,butitwillalsosapthecapacity

    ofcitiestoinvestinmoreeconomically-productive

    21st century enterprises. If more sustainable

    formscanbedeployed,citieswillreapenormous

    environmental, social, and economic benefits at

    virtually no additional cost (since development

    wouldoccurunderanycircumstances).

    In other areas of human development,

    organizational structures are now changing

    dramatically. Newmodels of business, logistics,social interaction, and planning are emerging in

    part because of the failure of obsolete systems,

    andinpartbecauseofopportunitiesprovidedby

    21st century digital systems and advanced

    communicationtechnologiesthatarevastlymore

    potent. These technologies can and will

    increasingly be applied to the planning and

    organizationofcities,offeringanewparadigmof

    more productive and sustainable growth. This

    scenarioraisessomefundamentalquestions:

    What does it mean to plan sustainablecitiesinthe21stcenturycontext?

    Are new urban forms, information, andorganizationalarrangementsneeded?

    Given the unprecedented rate of changeandcomplexchallengesthatcitiesnowface,

    are traditional plans and processes

    established in more stable times still

    effective? Dothoseresponsibleforourcitiesnowand

    in the future need merely to perform

    currenttasksbetterordotheyneedtobe

    doing something else, something

    transformative, to achieve sustainable

    growth?

    Thesequestionshighlightthechallengesto

    achieving large scale, sustainable urban

    development in the21st century. Some concern

    thephysicalqualitiesofenvironment,whileothers

    speak to the nature of organizations and

    businesses thatwillplan andoperate it,and still

    others address the integration of new forms of

    digitalinformationandfeedback.Inall,wehave

    identifiedsevenkeychallengestoachievingsmart,

    sustainable urban growth. These challenges

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    address theevolving formand function of cities,

    the processes employed in their planning and

    operation, and neworganizational arrangements

    requiredforcity-makinginthiscentury.

    Challenge1:AbandoningtheModernistIdeal, inwhichresourceswereplentifulandefficiencywas

    achievedthroughstandardization,repetition,and

    segregation of functions typically oriented

    around the automobile. The 21st century city

    requires the integration of uses, the blending

    physicalandvirtualvenues,andthebalancingof

    complex interrelationships among building use,

    spatialorganization,andtravelbehavior.

    Challenge2:BuildingaNetworkedEnvironment,

    inwhichproliferatingdigitaltechnologyenablesa

    more efficient approachto citymaking,whereby

    physical, social, and economic systems are

    interrelated and interdependent. Digital

    technology is changing both the city-making

    processandthewayinwhichpeopleusecities

    connecting them to infrastructure, enterprises,

    andtheirenvironmentasneverbefore.

    Challenge 3: City Making as a Platform of

    Innovation,whereexperimentation,feedbackand

    refinement processes are incorporated into

    everyday development and urban operation.

    Opportunities to integrate new, sustainable

    technologies and to prototype new patterns of

    work,socialnetworkingandserviceprovisionare

    croppingupinallcityvenues.

    Challenge 4: City Making as a Platform for

    Meaning, where cities use local knowledge and

    cultureasasourceofinspiration.Thistraditionis

    enhanced by ubiquitous communications and

    advancedinformationtechnology,wherebymedia

    amplifies the unique narrative of a people and

    their environment, cultivating meaning for

    residentsandvisitors.

    Challenge 5: Managing Risk through Agility,

    when sustainable growth is pushed to the

    forefrontbyrisksthatcitiesnowfaceintermsof

    growth, resource depletion and climate change.

    These factors must now be recognized by city

    planners and managed through times of

    uncertainty.

    Challenge 6: City Planning in Fast Time, when

    managing urbanization requires unprecedented

    speed in marshaling forces of development,

    organizing players, analyzing context, developing

    conceptsandplans,incorporatingpublicfeedback,

    and implementing projects. As this pace

    intensifies, city planning and building processes

    willbecompressedintoever-tightertimelines,forwhich traditional, sequential development

    processesareinadequate.

    Challenge7:GrowingtheCityMakingEnterprise,

    tomeetthenewchallengesandthefasterpaceof

    transformative urban development. Thisrequires

    new, synergistic alliances among technology

    companies and universities (both newcomers to

    thecity-shapingprocess,andtraditionalplanning

    and development entities. Such expandedalliances portend the emergence of a new city-

    making industry, suited to the unique needs of

    differentregionsandtheircities.

    Thesechallengesarediscussedinmoredetailon

    thefollowingpages.

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    Challenge 1: Abandoning the

    Modernist Ideal

    By in large, the patterns of urbanizationwitnessed in the developing world today are

    versions of the modernist city designed in the

    1920storeflecttheidealsofindustrializationand

    toaccommodatethe(thennew)technologyofthe

    automobile. Rooted in the Fordist mindset

    where efficiency was achieved through

    standardization,repetition,andthesegregationof

    functions modernist cities were planned with

    separated housing estates consisting of identical

    buildings, shopping centers, recreation parks,

    officeandindustrialdistricts, allorganizedwithin

    a vast undifferentiated spacewhere thecarwas

    free to roam. In this paradigm whether

    manifested as urban towers-in-a-park or

    suburban sprawl it is machines that link

    togetherthevariousactivitiesofdailyliving.

    Itisnosurprisethenthatthisformofcityis

    particularly wasteful in terms resource

    consumption.AstudyfortheEnergyFoundation

    onMakingtheCleanEnergyCityinChina,now

    underwayatMIT (FrenchmanandZegras,2010),

    hasdemonstratedtherelationshipbetweenurban

    design and energy performance in prototypical

    neighborhood developments (using the city of

    Jinanasatestcase).Thestudyislookingforthe

    firsttimeattheconsumptionofenergybypeople

    livingin differenturbanforms, involving complex

    interrelationships among building operations,

    spatial organization, construction, and travel

    behavior. All things equal, the modern high-rise

    tower-in-a-park form that we see proliferating

    across China (and elsewhere in the developing

    world)consumesnearlytwiceasmuchenergyas

    traditional mixed use neighborhoods at similar

    densitiesdevelopedoncity blocks.Other studies

    have shown that modernist, sprawled, low rise,

    singleuse suburbandevelopmentsdependenton

    the car are equally consumptive. In an era of

    dwindlingresourcesandrisinggreenhousegases,

    the modernist city (and lifestyle) conceived as

    progressive in the 1920s is instead highly

    inefficientandultimatelyuntenable.

    Many developing countries are now

    adopting ambitious policy goals for reducing

    greenhouse gas emissions and the impact of

    economic activities on the environment. For

    example, China aims to improve the energy

    efficiency of its economic output by up to 45%

    over2005bytheyear2020;India,by25%;Brazil

    by39%;Mexicoby30%. (WRI,2010) Themeans

    identified to reach these goals focus mainly on

    cleaner energy and industrial production.However,whileconservationiscalledfor,thefull

    impactofurbanformasthedriverofconsumption

    has hardly been considered. This may be

    attributed to a lack ofknowledge amongpolicy-

    makers about the built environment in general,

    but is primarily due to a blind embrace of the

    modernist ideal as the only progressive way to

    build. We will need to abandon the singular

    adherence to this ideal in favorofmore diverse

    modesof city-makingifthepolicygoalsaretobereached.

    Left to market forces, a shift in the

    dominantpatternofdevelopmentmayeventually

    occur on its own, due to rising energy costs,

    demographictrends,andchangingmodesofwork

    and living.Buttodayweareina racewithtime,

    since urbanization once built will establish

    patternsofactivityandhumanbehaviorthatwill

    last far into the future as long as theenvironment exists (retrofit is impossible at this

    scale). Furthermore, we will have lost the

    opportunity to improve sustainability at virtually

    no cost, since growth will occur under any

    circumstances.Tojumpstartthetransformation,a

    newpolicyregimeisneeded.

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    However, if we look at current policy and

    practice related to sustainability and the built

    environment, almost all effort has been focused

    on the scaleof the individual building.Wehave

    Energy Star in the US offering incentives for

    insulated windows, for example, the voluntary

    LEED rating system for sustainability, and other

    efforts worldwide. While important, such

    measures are on track to reduce total energy

    consumption by just 1-2% (Block, 2004; 87-99).

    Butsavingsfromeventhemostefficientbuildings

    mean little if they are set within an inefficient

    urbancontext.Toillustratethepoint,theenergy

    savings offered by, say, more efficient air-

    conditioners, amount to little if occupants must

    useelevatorsandprivatecarsjusttogetaloafof

    bread. To grow sustainable cities, we need to

    widentheframeofpolicyandpracticetothescale

    ofurbandevelopmentthatistheneighborhood

    scale. This is the scale at which urbanization is

    actuallyhappeningone(everlarger)projectata

    time.

    While we can argue to abandon the

    modernist ideal of city making, from a policy

    perspective what is there to replace it with?Atpresent,thereisnoidealmodelforthebestform

    ofsustainablecitynor dowe advocate one. In

    rush tourbanize, any modeldeemed to bethe

    rightmodel stands tobe repeated endlessly, to

    thedetriment of culturaldiversity, livability, and

    we will argue later, to sustainability itself. The

    concept that environmental policy should be

    basedonmodeldevelopmentformsorminimum

    designstandardsisinitselfamodernistinvention,

    the limitations of which are clear when we

    observetheuniformcharacteroflargescale,rapid

    growth.Acrosstheglobefromroads,towater

    systems, to housing the minimum standard

    becomes the maximum provided and endemic

    flawsarerepeatedoverandover.

    Inthecaseofsustainabledevelopment,the

    challengeistodevisemorewaysofachievingit

    notfewerthatmayvaryfromsitetosite,cityto

    city, climate to climate. In fact, there are many

    avenues to sustainability, as shown in a global

    scan of clean energy neighborhoods recently

    conductedbyMIT(FrenchmanandZegras,2010;

    38). The study identified six prototypical urban

    forms with eleven variations, and more in the

    making.Each prototype embodies a complexset

    of tradeoffs among movement, materials,

    operations, and organization to achieve

    sustainability.Tofacilitatesuchdiversity,MIThas

    proposedtocreateasetoftoolsandmeasuresof

    developmentperformancesuchasanEnergyPro-

    formathatcouldbebroadlyadopted.Thetools

    willenabletheenergyperformanceofprojectsto

    be quantitatively compared so that policy for

    sustainable urban development may be

    established, while leaving local communities,

    developers and designers to create their own

    place-specific solutions. Beyond the

    environmental benefits, this is also a way to

    encouragetestingandexperimentationleadingto

    new approaches that are sorely needed at this

    juncture. And,aswesuggestinthenext sections,

    therealmforexperimentationandtheavenuesto

    achieve sustainable urban development have

    expandeddramaticallyfromthemodernistera.

    ModernistdevelopmentinShanghai.(ThePerfectImage)

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    Challenge 2: Building a Networked

    Environment

    The advent and proliferation of digitaltechnology offers an alternative, more efficient

    approachtocitymaking,inwhichphysical,social,

    and economic systems are interrelated and

    interdependent.Intheprocess,digitaltechnology

    changeshowpeople usecities, connecting them

    to infrastructure, enterprises, and their

    environmentasneverbefore.

    Thisisincontrasttothe20thcenturyideal

    of city-making based on spatial separation of

    urbanfunctionsintodistrictsthatrequiretravelto

    enableeventhemostbasicprocessesofdailylife

    and the functioning of industry and commerce.

    The21stcenturyparadigmistoconcentrateand

    mix people in highly interconnected ways, both

    physicallyanddigitally.Thishasmanyadvantages

    forsustainabilityandproductivity:

    Itreducestheamountoftravelneededfordaily life, since many functions from

    shopping tobusinessmeetings tomedical

    consultationscantakeplaceonline;

    Itencourageswalkingasaprimarymodeoftransportation, since services and social

    interactions that benefit from propinquity

    canbelocatednearbyaspartoftheurban

    mixaswasthecaseinpre-moderncities

    andneighborhoods;

    Urbansystemstrafficflow,wasteremoval,public lighting, etc. can be managed

    digitallyinrealtimetoprovideservicesonly

    whenandwhereneeded,ratherthanover-

    engineeredtoaccommodatepeakdemands;

    Builtspacesservedbydigitalmediabecomemoreagileandcanservemultiplefunctions,

    intensifyingtheiruse.

    Feedbackonperformancecanbebuiltintothe system, so that people and

    organizationscanadjusttheirbehaviorand

    consumptioninrealtime.

    Iteliminatestheembodiedandoperationalenergythatwouldberequiredtoconstruct

    and maintain partsof the city that are no

    longerneededbecausetheirfunctionshave

    been replaced by digital transactions in

    virtualvenues.

    The potential efficiencies to be gained by

    suchintegrationsofthedigitalandphysicalrealms

    are remarkable. For example, it has been

    estimated that approximately 30% of the fuel

    used by cars in cities comes from searching for

    parking(SFMTA,2010).Smartparkingsystemscan

    eliminate this inefficiency by assigning parking,which is dynamically priced, then guidingdrivers

    to their spaces. Beyond this, managed street

    systemscansensetheflowoftraffic,andchange

    signageandlanemarkingstomaximizeutilization

    of the system. In an MIT Media Lab project

    sponsored by General Motors, electric vehicles

    can fold and stack at the curb, where they are

    recharged,andmobilityispurchasedondemand,

    asfromavendingmachine.Thesesharedelectric

    vehicles consume much less energy thanconventional cars, but also consume much less

    parking and road space up to 25% less, since

    theytakeuplessspace,andfewerareneededto

    provide equivalent levels of service (Mitchell,

    Borroni-BirdandBurns,2010).

    Suchagileinfrastructurecanmakeourday-

    to-day interaction with the city both more

    efficient and more productive (in terms of land

    andresourcesconsumed).Inexistingcities,digitalsystems canachievethesebenefitsat vastly less

    cost than rebuilding or expanding physical

    infrastructure theonlywaytoimproveservices

    inthepast.Incontemporaryurbanization,digital

    systems facilitate higher density environments

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    that finely mix the functions of living, working,

    learning,andrecreation.

    WilliamJ.Mitchellcontrasted20thcentury

    urban systems of distribution, processing, and

    wastedisposalwhichdeliverstandardizedserviceson a mass scale, with 21st century digital

    infrastructureswhicharesmall,unobtrusive,and

    can respond individually to different people and

    places (Frenchman, Amendola, Beamish and

    Mitchell, 2009). The two generations of systems

    satisfy urban functions in different ways the

    formerbycoordinatedmovementsinwhichmost

    peoplelive,work,andplayonthesameschedule

    traveling to discrete areas of the city for each

    separate function; the latter by disaggregatedmovements and locating the activities of life

    simultaneously in space and time, linked by

    asynchronous digital media. This time-share

    strategyincreasesspatialproductivity,sincespace

    maybeusedformultiplepurposesonamoreor

    less continuousbasis, rather than dedicated toa

    singularpurposeandthereforevacantmostofthe

    time.

    The enormous opportunities for costsavings, efficiency gains, and increased personal

    satisfaction have not been lost on cities, or

    technology companies. For example, Cisco

    Systems has invested heavily in its Connected

    Cities initiative and is partnering with several

    citiesworld-widetobeginimplementation:

    Cisco envisages a future where successful

    communities and cities will run on networked

    information, andwhere informationtechnology

    willhelptheworldbettermanageitsenergyand

    environmental challenges. Cities of the future,

    andmanyinnovativecitiesnow,areaddressing

    the issues andopportunities of this newworld

    bythinking about the network asthe platform

    for economic development, better city

    managementandanimprovedqualityoflifefor

    citizens.Everythingconnectedtothenetworkin

    these smart+connected communities can be

    greener.(WimElfrink,chiefglobalizationofficer

    andexecutivevicepresident,2009)

    The company projects that cities may reduce

    overall energy consumption by asmuch as 30%

    through online transactions and new forms of

    collaboration.

    IBM has made a similar business commitment

    with its Smarter Cities program, advancing

    solutionsforintelligenttransportation,education,

    development, utilities, healthcare, and public

    safety:

    Rising to the challenges and threats to

    sustainabilityrequiresacitytobemorethanjustfocused or efficient; it will require the next

    generation of city to emerge one based on

    smarter systems. These systems are

    interconnectedpeopleandobjectscaninteract

    in entirely new ways. These systems are

    instrumented the exact condition of the

    systemsdifferentpartscanbemeasured.These

    systems are intelligent cities can respond to

    changes quickly and accurately, and get better

    results by predicting and optimizing for future

    events.(DirksandKeeling2010,13)

    Technology companies see cities as markets in

    which they can: 1) build the wiredand wireless

    infrastructure that make cities digital; 2) design

    and manage infrastructure systems; and, 3)

    provide applications that digitally enhance an

    array government and private services to the

    public. There should be little surprise in this

    interest:theinvestmentbankCIBC,estimatesthat

    citieswillspend$30trilliononsuchinfrastructureoverthenext30years(Boudreau,9June2010).

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    Challenge 3: City-making as a

    Platform for Innovation

    As the pace of growth and changeaccelerates, thetraditionalwaysthatcitiesadapt

    arebecominglessandlessviable.Inthepast,new

    organizationsandnewformsofinfrastructure,like

    theurbanexpressway,tookagenerationormore

    to be designed, accepted, and incorporated into

    cities. Today we find experimentation and

    feedback being incorporated into the act of

    everydaydevelopment.Notjustintheexotichigh-

    end projects, but in common places as well.

    Opportunities to integrate new sustainable

    technologiesandbusinessesarecroppingupinall

    venuesofthecity.

    Evidenceofthisparadigmshiftcanbefound

    in the growing network of cities that call

    themselves living laboratories. Seeking greater

    adaptability, cities see their urban fabric as a

    testing ground for open-ended experimentation,

    inviting businesses, institutions, even users to

    proposeinnovations,testprototypesandevaluate

    multiplesolutions.Amongtheearlylivinglabswas

    Arabianranta in Helsinki, where residents,

    businesses, andschools linked themselves into a

    newformofdigital-physicalcommunitytermed

    theVirtualVillageintegratingtheinternet,cell

    phones, and digital TV. In three years, the

    EuropeanNetworkofLivingLabshasgrownfrom

    ahandfulofprojectsintoaformalassociationof

    212cities,withastaffheadquarteredinBrussels

    (ENOLL,2010).

    Theideaofusingthecityasaplatformforinvention is not new. Urban innovation has

    typically emerged during periods of rapid

    technologicalandsocialchange.Inthe1820s,for

    example,themilltownofLowell,MAembodieda

    newformofcity,designedanddevelopedbyearly

    corporations to facilitate water-powered

    industrial production. Meticulously divided into

    functional zones,with daily life regulated by the

    clock, rawmaterialswere converted into printed

    cloth in the worlds first modern factories. The

    LowellSystemwasfedbyinventionssuchasthe

    turbine and a sophisticated energy distribution

    system, products of the first technology

    laboratories.ThenewindustrialsysteminLowell

    was paralleled by a new social order in which

    institutions the earliest high school, savings

    banks,andunionsweredevelopedtomeetthe

    needsof mill girls separated fromtheir families

    to work in the factories. This combination of

    capital, energy, and technology, within a new

    social and physical order created an engine of

    economicgrowthunparalleledinitstime.Working

    condition and labor exploitation issues

    notwithstanding,Lowellbecameoneofthemost

    competitivecitiesontheplanetdevelopingfrom

    open fields to a city of almost 50,000 within 20

    years.

    Lowell,MA,c1875.

    Today, urbanization is occurring morerapidly and on a much larger scale. Observers

    pointinawetoChinaandIndia,whichwillneedto

    buildthousandsofcitiesoverthenext20years.It

    isnaturaltoassumethatthesewillbeplannedlike

    themodernistcitiesweknowbutperhapsnot.If

    weconsideranotherstatisticofurbanization,that

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    India is adding 20 million mobile phones per

    month, another picture begins to emerge (Lacy,

    13 May 2010). The roll-out of this new urban

    infrastructure is occurring at unprecedented

    speed,yetremarkably,withoutanyplan.Aswith

    Lowell, the new technology brings powerful

    capabilitiestochangesocialinteractions,waysof

    doingbusiness,andtheformofurbanlife.

    Indications that business may not be as

    usualinIndiacanbeseenintheurbaninnovations

    that are multiplying along with the phones. To

    pickanexample,SMSONEprovidesincomingtext

    messagesonverylocalnewstopoorpeopleliving

    in rural villages: The weather will be cool

    todayscroppricesat themarketarelow thebusiscomingnowthewaterwillbeturnedon

    in ten minutes. Information is supplied by an

    entrepreneurial network of youth reporters,

    providingthemasourceofincomesupportedby

    local advertising, itself a service. Since its

    establishmentjustafewyearsago,SMSONEnow

    countsover400,000readersin400communities

    (Lacy,30Nov.2009).

    The success of SMSONE has been enabledby another new company, VNL which has

    developedaverycheap,rocksoliddurable,solar-

    powered microwave station that almost anyone

    can assemble and deploy. The devices extend

    existingmobileservicefootprints,enablingphone

    serviceineventhemostremotelocationsatvery

    low cost. Cited asone of the Worlds50Most

    InnovativeCompanies by FAST Company,VNL is

    now rolling out the technology in Latin America

    and has plans to expand into major cities,challengingtraditionalproviders.

    Examples such as these defy the notion

    dating back toLowell that urban innovation is

    controlledbythepowerfulandmustbedelivered

    fromthetopdown.Digitalinfrastructureoffersa

    different paradigmbecause it is ubiquitous. The

    challengeforcitybuilderspublicandprivateis

    to view the entire city as both a market and a

    source for technological innovation. The extents

    ofthischallengemultiplywhenoneconsidersthat

    allurbansystemsarebecomingintelligentfrom

    elevators to taxis, sewers to streetlights. Each

    systemisbeingtransformedthroughtheaddition

    of sensors and wireless access enabling

    management and coordination in real time. Not

    onlyis thisis a vastlymore efficient, sustainable

    waytooperatethecity,butalsoitpresentsnew

    paradigmsforservicesandproductsthatwenow

    findbeingtestedinthepublicrealm.IntheSeoul

    Digital Media City, for example, LG is

    experimenting with intelligent streetlights that

    respondtopeopleandevents;inZaragoza,Spain,

    digitallyresponsivewaterhasbecomeanactivator

    ofpublicspaces;andhighlyintelligentbussystems

    are being deployed in cities from Bogota,

    Columbia to Florence, Italy. Across the globe,

    these scattered efforts are multiplying and will

    accumulateovertimetoformadifferentkindof

    city.

    VNLbasestationandnetworkstrategy.(VNL)

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    Challenge 4: City-making as a

    Platform for Meaning

    One of the persistent complaints aboutmodernist development is that it all looks the

    samefromShenzhentoAbuDhabi,Bangaloreto

    LA.Thisismorethananaestheticobservation.By

    valuing the universality of standardized

    appearanceandperformance, themodernist city

    seeks to erase differences and eschew local

    meaning.

    Incontrast, the emerging digitalcityseeks

    out local knowledge and culture as a source of

    value and inspiration. This is a consequence of

    ubiquitous communications andadvancedmedia

    thatcantransmitlocalcontentimmediatelyacross

    the planet. Through transmission, the unique

    narrative of a people and their environment is

    imbuedwithamplifiedmeaningbothforresidents

    and for a potential global audience. As David

    Harvey first observed, information technology is

    encouraging communities to return to their pre-

    modern roots, when environments were

    individually shaped by local inhabitants and

    culture(Harvey,1990;285-307).Thechallengefor

    city-makersistoharnessthisrediscoveredsource

    of value as an engine for positive economic

    growth.

    InresearchonNewCenturyCities,wefound

    thatastrongnarrativeisakeytoolofintegration,

    acentralfunctionofthenewcity-makingindustry:

    As the urbanization, growth and development

    processbecomesmorefragmented,theneedfor

    a narrative to coalescethe enterprise becomes

    more important. All of the advanced NCC

    projectswehavestudiedhavesuchanarrative.

    Moreflexiblethanamasterplan,moreinspired

    thanguidelines,narrativesspeaktothepurpose

    ofaprojectbeyondthebricksandthemortar.It

    istheantidotetouniformityandstandardization

    In the hands of a skilled integrator, the

    narrativebecomesawell-springofcreativeideas

    that serves the project as a whole, even as it

    respects the objectives of individual

    stakeholders. (Joroff, Frenchman and Rojas,

    2009;9)

    Contemporary urban narratives are moving

    beyond traditional themes to produce rich and

    varied resources for growth. The massive new

    development twofour54 in Abu Dhabi, for

    example,isdrivenbysuchanarrative:

    ...to enable the development of world class

    Arabic media and entertainment content, by

    ArabsforArabs,andtopositionAbuDhabiasa

    regional center of excellence across all mediaplatforms, including film, broadcast, music,

    digitalmedia,events,gamingandpublishingA

    symbolofAbuDhabiscommitmenttodeliveron

    the Emirates 2030 economic vision, (Joroff,

    FrenchmanandRojas,2009;9)

    which is to move beyond oil into more

    diversified 21st century economic growth. This

    narrative in turn has helped to shape the

    institutions of the city and give meaning to its

    innovativepublicrealm,whichisbeingconceivedasasettingnotonlyforday-to-dayactivitiesbut

    alsoformedia productionengaging thosewho

    live,work,andvisitthesiteinbothexperiencing

    andmakingcontemporaryArabianculture.Sucha

    participatoryundertakingisonlypossiblethrough

    digitaltechnology.

    Twofour54isjustoneofacollectionoflarge

    scale, media themed projects now under

    construction, including: Digital Media City inSeoul, on track to house 66,000 media workers

    and20,000residentsby2014;MediaCity:UK,near

    Manchesterwhere the BBC ismoving its central

    operationsfromLondon;andtheDigitalCreative

    City being planned around the film industry in

    Mexico. Elsewhere, new communities and

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    industry clusters are emerging around other

    narratives:Arabianranta,mentionedearlier,grew

    around the story of Finish art and design. One

    North, in Singapore is being built around the

    theme of life sciences. Masdar, in Abu Dhabi is

    striving to become a global cluster of clean-

    technologyindustriesandresearch.

    The message of these projects is that to

    create value in urbanization, the narrative

    meaning counts on several levels. First, it can

    assistindifferentiatingtheprojectfromtheseaof

    anonymousdevelopment; second,it canshapea

    cluster of businesses and industries that will

    provide jobs and economic growth. Third and

    perhaps most importantly, in an increasinglycompetitive global labor market, a strong

    narrative canhelp attractskilledprofessionals to

    liveintheplace,thuscultivatingsocialcapital.In

    short, a strong narrative can help to unite

    residents, businesses,students andothers into a

    functioningcommunitywith sharedmeaningand

    purpose.

    It is relevant to note that the theme of

    sustainability in one form or another isincreasinglyprevalentinnewurbannarratives.All

    of the projects mentioned above describe

    themselves as highly sustainabledevelopments,

    withstrongjustification.SeoulDMCispoweredby

    methanegasfromtheformerlandfillonwhichitis

    built;MediaCity:UK is theworlds first BREEAM

    community (a globally recognized assessment of

    sustainability);andMasdarisproposedtobecome

    the first zero emission city, powered by

    photovoltaics, and excluding automobiles.Whileadmittedly these are specialized examples, they

    suggestthattheintegrationofsustainablegrowth

    into the place narrative is important if broad

    advancement towardsmore efficient, productive

    urbanizationistobeachieved.

    Particularly important is the impact

    narrativescanhaveonhumanandorganizational

    behavior, a critical factor in the overall

    sustainability equation. In MITs study of clean

    energycommunitiesworld-wide,itwasfoundthat

    themostsuccessfulcasesengagedpeopledirectly

    in the program of reducing energy use

    (Frenchman and Zegras, 2010; 48). To do this,

    communities focused on making energy

    consumption and performance visible in the

    public realm, while obtaining feedback from

    peopleontheirlevelofcomfortandsatisfaction.

    Thesamedigitalmediaand communications that

    are encouraging the development of local

    narratives can simultaneously be harnessed as

    mediumsoffeedbackandinteractiontoshapethe

    attitudes and behavior of people and groups.

    Many studies have shown that such real-time

    engagementcanchangepeoplesenergybehavior

    (Darby, 2006; 3). And so, for the sustainable

    narrativetosucceed,itneedstobepersonalized.

    Inhabitants need to feel that what they do

    matters.

    Advanceduserinterfaceforresponsiveenergyfeedback.(Masdar)

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    Challenge 5: Managing Risk through

    Agility

    Thenarrativeofsustainablegrowthisbeingpushed to the forefront by the unprecedented

    risksthatcitiesnowface.Foremostamongthese

    isthesheerscaleofurbanization,itself.Thetask

    ofdevelopinghomes,water,sanitation,transport

    andemploymentwilleclipse allformerwaves of

    city making. Another major risk is posed by

    climate change, with its dual consequences: sea

    level rise most urbanized areas are on the

    seacoast and increasingly powerful weather

    incidents floods, storms, and drought

    (Rosenweig, et al , 2009; 24). The challenge of

    confronting these intensified risks with

    diminishing resources of land, water, food, and

    fuelisunprecedented.

    As cities grew in the past, they learned to

    confront existential challenges through

    increasingly large-scale engineering and

    mechanical systems: higher flood walls, larger

    landfills, wider highways, more extensive water

    andsewersystems,tallerhousingprojectseach

    designedandmanagedbyadifferentorganization

    seekingtomaximize itsparticularobjectives and

    minimize risk of failure. Many observers have

    suggestedthatwemaynowbereachingthelimits

    ofthisparadigm.FromtrafficgridlockinBeijingto

    breeched levees inNewOrleans, there is ample

    evidenceofthe limitationsinherent inmodernist

    forms of infrastructure. Economic and political

    forcesoften laybehind these situations,but just

    as often they occur because engineering design

    and location decisions are made from singular

    points of view, without due regard to systemic

    consequences. This same lack of regard for

    interdependency among disparate functional

    elementsmarkstheunderperformanceofmodern

    citiesingeneral,evenastheynowseektobecome

    moresustainable.

    An alternative vision would see cities that

    are integrated,agile, responsive andadaptive to

    changingconditions,eitherdrasticorgradual,that

    will inevitably come behaving more like living

    systems than inanimate objects. But to achieve

    this visionwould demandmuch greater levelsof

    integrationinthedesign,management,andreal-

    time operation of urban systems than we

    currently have. This can only be provided by

    insertingtheequivalentofanervoussysteminto

    thecity.

    In a sense, such systems are now being

    devised and implemented as digital capabilities

    are introduced across the whole spectrum of

    urbanfunctions.Aswithlivingthings,thisnervoussystem will enable not only more agile

    management of functions,but also amore agile

    physical structure enhancing performance and

    reducingrisk.

    From a management perspective, agile

    development aims to avoid both failure and

    underperformance, not by seeking perfection in

    plans or actions (indeed, agile approaches

    understand that this is not possible) but bybuilding flexibility and resiliency into structures

    andorganizationalresponses.Thekeyobjectiveis

    to anticipate underperformance and missed

    targets even if theirprecise nature and timing

    cannot bepredicted and be ready to respond

    andadapt.

    Agile development also anticipates

    continuous improvement. It begins with

    stakeholderscollaboratinginarigorous,systemic

    co-design of interrelated elements so that each

    entity isaware of theassumptionsthatunderlay

    theplanand the interrelations among elements.

    This is the cornerstone of agility. Launching

    prototypes and rehearsals in situ, and learning

    fromtheoutcomes,preparesthepartiestoactin

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    concert if problems arise, and strengthens their

    abilitytoco-createasprojectsprogress.

    The key ingredients of this paradigm are:

    transparency, monitoring, feedback, and the

    abilitytoquicklyadapttochangingcircumstances.Among these, transparency of information is the

    most essential. Systemic interrelationships and

    organizational interdependencies need to be

    apparent to provide a base of mutually shared

    knowledge around which disparate groups can

    cometogethertodevelopstrategiesandtoactin

    waysthatarelean,fast,andinnovative.

    Co-creation similarly lays the groundwork

    formultiplepartiestoengageoneanotheracross

    functional and jurisdictional lines. Participants

    gain common knowledge which helps to build

    shared ability and responsibility for outcomes

    among stakeholders andprovidesguideposts for

    system operation and recovery. This knowledge

    andsharedownershipof ideashelpstoeliminate

    the fragmentation of interests that frequently

    occurs between government and the private

    sectororganizations.At thesametime,rolesand

    responsibilities are clarified, making it easier toexecutetheagreementsandprocessesthatalign

    interestsandpriorities.Alliancesareenhanced.

    From a design perspective, agile urban

    developmentoffersawayofsteppingbackfrom

    the dilemma of ever-larger infrastructure,which

    has become increasingly expensive to build and

    maintain, and ever more intrusive as wider

    highways cut up the landscape and taller dikes

    separate people from their natural settings. By

    contrast, agile development seeks tounderstand

    andworkwith natureratherthanconfronting it;

    to interconnect systems so they function more

    efficiently; to make multiple use of space and

    facilities so they aremore productive; to deliver

    servicesonlywhenandwhereneeded;toproduce

    locally rather than centrally, thereby minimizing

    distribution; and to provide flexibility to evolve

    withchangingcircumstances.

    Using these principles, efforts are now

    underway to make the infrastructure of existing

    citiesmoreadaptabletochange.ArecentstudyoftheeffectsofclimatechangeonNewYorkCity,for

    example, pinpointed anticipated impacts on

    transit, water, sewer, power, and other

    infrastructureandproposedstrategiestoadapt

    (Rosenweigetal,2009).Theserangefrommoving

    vulnerablefacilities,todesigningmoreintelligent

    structures and response mechanisms that can

    anticipateeventsandinitiateprecautions.

    Innewgrowth,morefundamentalchanges

    are possible from the start. Integrated sensor

    networkscangiveagreaterunderstandingof the

    functioning of complex natural systems and the

    potential impacts of development. In extreme

    cases, the same sensors can be used to track

    failures as they occur, mitigating the

    consequences by adjusting infrastructure (if so

    designed) or warning potential victims. For

    example, a Tsunami sensingsystemproposed by

    MITsSENSEableCityLabwouldsendwarningsbymobile phone to all people in low lying areas,

    givingthempreciousminutestoprepare.

    In architecture and real estate, agile,

    multipurposeuseoflandandfacilitiesisagrowing

    theme,sinceitenhancesthevalueofbuiltspace

    andreducesdevelopmentrisk.Thehomecanbea

    workplace, a doctorsoffice, a place of learning,

    andanentertainment venue.A sportsarena can

    be a convention center, a shopping experience,

    andthepublicsquare.Officescan accommodate

    recreation, health care, even living space. Such

    agility is enabled by advanced communications

    andvisualmediathatcanvirtuallyconnectpeople

    andplaces.Inthisnewrealm,physicalandvirtual

    experiencesco-exist, sometimes substituting one

    fortheother,sometimesblendingincontinuously

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    evolving ways. This aspect of agility was not

    possibleevenadecadeago.

    On an urban scale, multi-use concepts of

    city-making are gradually replacing the single

    purpose districts promoted in 20th centuryplanning. Flexible spaces that accommodate

    multiple activities can be used more intensively

    thanthosededicatedtoasinglepurposesuchas

    classrooms that are vacantmuch ofthe time. In

    the same vein, districts that integrate multiple

    uses are more efficient and livable, as well as

    morediversifiedandthereforelessvulnerableto

    long-term economic and social change. To

    understand the limitations of single purpose

    districts, one need only look at the vast formerindustrialareasabandonedincitiesaftertheshift

    fromanindustrialtoaninformationeconomy.

    Thenewinformationeconomyisinherently

    more agile than the one it replaced, since

    productioncanoccurandvaluecanbecreatedin

    awidevarietyof disaggregated places indoors

    andout.Thissuggestsaformformoresustainable

    cities in which productive capacity is entwined

    acrossanurbanfabricoffinegrainedmixeduse.Such agile environments are more efficient and

    livable, since all activities areclose tohand, and

    alsolessrisky,sincethefailureofanygeographic

    area has less impacton thesystem.Encouraging

    this alternative, agile form of urbanization in

    developingcountriesisakeychallenge.

    HurricanefloodriskinNewYorkCity.(Rosenweig etal,2009)

    Challenge 6: City Planning in Fast

    Time

    TheKoreanshaveaphrasethatcapturesthe

    rapid urbanization of their country: pali pali,

    (translated as hurry, hurry). Pali pali also

    expressesthechallengeofmanagingurbanization

    inagrowingmultitudeofcitiesaroundtheworld.

    In suchcities, thepace nowrequired tomarshal

    theforcesof development toorganize players,

    analyze context, develop concepts and plans,

    incorporate public feedback, and implement

    projectsonthegroundisunprecedented.Asthis

    pace intensifies, city planning and building

    processes are compressed into ever-tightening

    timelines and feedback loops, rendering the

    traditional, sequential development process

    completely inadequate. The city founded on

    modernist principles, planned today, designed

    nextyear,andbuiltoverthecourseofadecade,

    emerges already a century behind the curve. In

    this context, conventional sequential planning

    models are being abandoned in favor of

    simultaneous, customized, and adaptive

    processes. This same need for immediacy, also

    serves to explain the desire in many cities to

    harnesscommunicationstechnologyandreal-time

    planning methods to engage and empower

    citizens in the policy making processes

    underpinning both environmental and social

    sustainabilityinitiatives.

    Information and communication

    technologies are already accelerating many city-

    buildingprocesses,allowingagrowingnumberof

    decisionsanddesignmodificationstobemadeas

    the need arises. The combination of

    environmental sensors, wireless networks, radio

    frequency ID tags, and CATV, coupled with

    automated computer algorithms dramatically

    changes the information milieu within which

    planningtakesplace,enablingcity-makerstoview

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    thephysical andvirtualformsandfunctioningof

    the city in real-time and with a degree of

    specificity that was previously impossible. Real-

    time data reveals complex relationships and

    interfacesamongpeople,including:

    Publicandprivatemovementpatterns; Wastemanagementflow; Patterns of communication among people

    within neighborhoods and between

    neighborhoodsandothercountries;

    Twenty-four hour patterns of shopping inretail districts and in the virtual

    marketplace;

    Individual, family and neighborhoodresourceconsumption;and

    As digital technology uncovers the

    multifaceted innerworkingsof thecity,including

    the real time behavior of systems and people,

    patternscanberecognized,studied,andactedon.

    Furthermore,diversescenarioscanbemodeledto

    test the impact of alternative development

    options, using the city, itself. For example, in

    Rome, MITs SENSEable City Lab is tracking the

    movement of all buses, taxis, and pedestrianssimultaneously, enabling the city to dynamically

    tunetransportationsupplytodemand,andtotest

    newstrategiesinthereal-timecontext.Thedata

    required for these tasks is derived from mobile

    phoneusagewithnoneedfora special purpose

    infrastructure. As such capabilities expand, the

    sequential planning cycle data collection,

    analysis, design and implementation is being

    replaced by flexible strategies that observe,

    launchandlearn.Asaconsequence,thenotionofa fixed master plan is giving way to a set of

    strategic visions that initiate agile developments

    whicharecontinuouslymonitored,evaluatedand

    adjusted.

    Inthespiritoflaunchandlearn,anumber

    of city-scale projects have been initiated around

    the world which involve integrative, future-

    oriented planning. These are platforms for

    innovationnow,evenbeforemoreencompassing

    global,nationalandcitywidepolicies aredecided

    or technology isavailable to fully implement the

    vision. Many examples of such projects are

    underway, launched under a variety of banners,

    including: ubiquitous or U-cities; smart cities;

    newcenturycities;connected,eco,orgreen

    cities. Although each project has its own value

    proposition, they are similar in testing new

    approaches to technology integration, city

    planning and management, and organizational

    alliances.

    Some of the most advanced examples ofthese projects may be the so called U (for

    ubiquitoustechnology)-citiesinKorea,whichhave

    been elevated to the level of a national

    developmentpriority:

    U-cities(e-cities)areseenastheeconomicfocus

    and showcase for the next generation global

    growthenginethatwillachieveworldleadership

    for Koreas ICT industry and its construction

    industryThishasledtoaplethoraofsmartcity

    projects across the country. Seoul commenced

    planningofitsSanghamDigitalMediaCity(DMC)

    as far back as 1992, and completion is due in

    [2014].SanghamDMCsgoalistobecometheIT

    industrial center (global leadership) for digital

    media and entertainment in NE Asia. This has

    been followed by a cluster of developments

    around Seoul Paju, Kwanggyo, Hwasung,

    Yongin and one of the largest and most

    ambitiousdevelopmentsofallthe$128billion

    (15% of Koreas GDP) Incheon Free Economic

    Zone(IFEZ),1HourSouthWestof Seoul This

    massive development includes the Songdo

    District ICT Hub, Cheongna Tourism Hub, and

    YengjonGlobalLogisticsHubandisexpected to

    embraceacombinedpopulationof2.66million

    As a result, the Korean e-city strategy had by

    2008 rapidly developed into a petri dish for

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    urban planners, environmentalists and

    technologists.(E-service-expert,2009)

    TheseandotherU-cityprojectsacrossKorea

    havebeenaidedbyanewU-cityplanningregime

    (embodiedinlegislationsuchasthe2006U-KoreaPlan and 2008 Act on Ubiquitous Construction)

    that promotes the convergence of government

    agencies, construction companies, and IT

    businessesessentialtotheprojects.Beyondthis,

    guidelines fromtheNational Information Society

    Agencyforu-planning, u-infrastructure,u-spaces,

    and u-citizenship have helped to establish

    common digital platforms at the local level that

    avoid duplication of systems and technologies.

    Withthissupport,KoreanChaebols(multinationalcompanies such asKoreaTelecom, LG, Samsung,

    Posco,andDaiwoo)areinvestingheavilyinU-city

    technology, financing, real estate, and planning

    capabilities seeing these as the next technology

    productstobeexportedfromthepeninsula.

    Public support for the projects has been

    relativelyeasytoobtaininKorea,whichhasalong

    history of public investment in technology

    industriesandjobcreation..Thecountrybenefits

    fromamoreorlesshomogenousculturewiththe

    highest broadband penetration and cell phone

    usage in the world (Strategy Analytics, 2009). In

    other countries, however, traditional planning

    regimes may be more entrenched, and

    constituencies for planning may be more

    fractured,evenhostile,andlessempowered.

    Insuch contexts,institutionsmaybemore

    resistanttochange,butthechallengeofpalipaliis

    no less urgent witness the spread of mobile

    phones across the face of India. These phones,

    and the internet capablephones that willfollow

    them, can open a window on the workings of

    urban life by tapping into the data streams and

    debates being produced by the city. Where

    enabled, ubiquitous information technology has

    thecapabilityofmaking theworkings of thecity

    more transparent, shedding light on the

    collaboration of government and industry, and

    providinganavenueforpublicresponse.

    While its easy to be cynical about thiscapabilityarguingthatthoseinpowercanexert

    control over the flow of information (as is

    happening with Google inChina) inpractice it

    becomes exceedingly difficult to maintain such

    control if governments and businesses want to

    takefulladvantageofthevaluecreationofdigital

    networks.Forexample,itwasrecentlyannounced

    by state media in Beijing that plans for the

    controversial Time Cultural City have been

    abandoned,inwhatmanyobserverscallaturningpoint for the city (Foster, 8 Sept. 2010). Like

    preceding projects in Beijing, the development

    wouldhavedemolishedblocksofancienthutongs

    dating back to the Ming dynasty. This time,

    however,opposition wasmobilized globallyover

    the internet by individual citizens alongwith an

    independent, largely volunteer non-profit

    organization, the Beijing Cultural Heritage

    ProtectionCenter.Examplessuchasthisillustrate

    how,inthefaceofintertwininggovernmentandprivate sectors, digital technology also has the

    potentialtoprotectandempoweramultiplicityof

    grassrootsinterests.

    Planning entities in industry and

    government increasingly recognize the value of

    continuousfeedbackamongstakeholderstoavoid

    misadventures like the Time Cultural City and

    encourageco-creation,whichismoreproductive.

    In his book One Report, Charles Eccles of theHarvardBusinessSchoolchartsthegrowinguseof

    Web 2.0 by companies to provide detailed,

    integratedinformationtotheirstakeholderswhile

    raising the level of dialog and engagement with

    them(EcclesandKrzus,2010).Themethodsthey

    describe go far beyond traditional financial

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    reporting to include plans under discussion and

    the performance of the company on important

    social issues like sustainability. Contrary to

    conventional wisdom, such openness can add

    competitivevaluetobothorganizationsandtheir

    stakeholders. The lessons for the global

    developmentcommunity areclear:as interactive

    technologies become universally available, the

    city-making enterprise must transform to

    incorporatefaster,moreintegrated,empowering,

    and ultimately more equitable methods of

    planning.

    PedestrianmovementtrackedviamobilephoneinRome.

    (SENSEableCityLab)

    Challenge 7: Growing the City-

    Making Enterprise

    Thearrivaloftechnologycompaniesontheurban scene points to the changing nature of

    organizationsresponsibleforplanning,developing

    and managing the city. Today, as in the past,

    individualfunctionsinmostcitiesarehandledby

    an array of public agencies with their own

    technologies,systemsandcultures,oftenfiercely

    protective of their information and turf.

    Coordinationdependsonamayororcityplanning

    and development department with proactive

    capacity. In this environment, privatedevelopers

    areoftentheprojectinitiators.Inthiscase,they

    select the security, energy, and movement

    systemsthatunderpintheprojects,butevenhere,

    systemsareindependentlydeployedandoftendo

    notworktogether.Theadventofdigitalnetworks

    has opened the door to interconnecting these

    agentsandsystemsleadingtoneworganizational

    structures and partnerships. These organizations

    are likely to be less hierarchical and

    compartmentalized, since information is

    becoming increasinglytransparent,andthesame

    cross-platform infrastructure can be used to

    managemultiplesystemsfromtrainstotraffic.

    Newplayersandpartnersinthebusinessof

    planning and growing cities come with a wide

    arrayofinterestsandcapabilities.Theyconstitute

    whatmaybetermedanewCity-MakingIndustry.

    One might say, since cities have emerged as

    enginesofdigitallyenhancedgrowth,everyoneis

    getting onboard. To give an example, the JC

    DecauxGroup nowprovidesandmaintainsmost

    of the street furniture benches, kiosks, rest

    rooms,busstopsinhundredsofcitiesonseveral

    continents, along with the widely popular bike

    sharing program in Paris. These public amenities

    andservicesareprovidedbyprivateenterpriseat

    littleornodirectcosttotheuser,paidforthrough

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    the digital advertising integrated into their

    systems.

    In a similar vein, technology and media

    companies are expanding beyond their

    conventional role of providing software andhardware to city agencies. These companies are

    becoming active stakeholders in the city-making

    enterprise,offeringurbansolutionsof theirown,

    sharingknowledgefromcitytocityand,bringing

    withthemthecultureofresearch,innovationand

    horizontal decisionmaking that has undergirded

    their business success. Standing out from the

    array of firms are several global players, most

    notablyCisco,IBM,Siemans,andSamsung.While

    these companies continue to target specificinfrastructure and application markets, their

    interests stretchmuch further. Ata fundamental

    level,theyseektobeintegralplayersintheentire

    processofdevelopingandmanagingthecity.

    Manycitiesareeagertogetthemonboard.

    Inaglobalera,whereurbancentersworldwidevie

    for investment and labor, cities are under

    increasing pressure to develop the digital

    infrastructure necessary to remain economicallycompetitive and create the environmental and

    socialcapitalneededtoattracttopindustriesand

    workers.Insuchcases thetechnologycompanies

    provide expertise, credibility, and cutting edge

    concepts. Moreover, in a time of escalating

    municipal austerity, citiesare financially stressed

    and increasingly look to the private sector

    (technology companies included) both to help

    finance and build infrastructure and to generate

    income. Recognizing the potential, technologycompanies, are partnering with cities to making

    strategicinvestmentsthatwilljumpstartthenew

    infrastructure. For example, IBM recently

    inaugurateda $50million grantprogramtohelp

    municipalitiesachievesuccessfulgrowth,better

    delivery of municipal services, more citizen

    engagement, and improved efficiency. This

    follows $186 million in cash, technology, and

    consultingservices,providedby thecompanyto

    citiesin2009(IBM,9November2010).Similarly,

    in2006,Ciscolauncheda5-yearprogramthathas

    invested $15 million in people, research, and

    equipment tohelp createa global community of

    cities committed to addressing environmental

    sustainability.Pressreleaseclaimstothecontrary,

    suchprogramsarenotmerelyphilanthropicgifts,

    but efforts to prime the emerging market for

    digital urban systems and services with strong

    potential for substantial financial return. The

    combinationofintensifiedeconomicpressureand

    new market opportunity has also brought

    expanded interest in more complex financing

    approachessuchaspublicprivatepartnerships,as

    well the reemergence of infrastructure as a

    distinct asset class with opportunities for both

    privatelyheldandpubliclytradedinvestment.

    Additional new players who have emerged

    onthe city-makingsceneincludeuniversitiesand

    other knowledge-based institutions, which are

    rootedtoplaceandhavealong-termstakeinthe

    effective functioning of a city. They too havebecomeactivestakeholdersin theprocessofcity

    making, often producing plans and building key

    pieces of development and infrastructure. In

    project after project, universities and cultural

    institutions have become the cornerstone of

    urbangrowthandcompetitivenessbutnotasin

    thepastfromwithincampusboundariesbutas

    stakeholders in communities bringing their own

    research and expertise to bear in the wider

    process. Finally, community interests arecoming

    to the tablewith renewedstrength, empowered

    by the internet, which is providing new ways of

    buildingstrongorganizationsthatcanintervenein

    thedevelopmentprocess.

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    Asthenumberofstakeholdersexpands,the

    coordination of multiple contributors into

    coherent patterns of sustainable growth is a

    fundamental challenge. This issue is revealed in

    ourstudiesof advancedurbandevelopments, so

    called New Century Cities. Emerging worldwide,

    these city-scale projects integrate technology to

    developnewindustryand knowledgeclusters.As

    illustrated by the Seoul Digital Media City, they

    are being implemented by complex arrays of

    partners with diverse objectives and varying

    degreesofauthorityandpower.

    In such cases, an individual or group is often

    designatedorevolvesintoanintegratorofthe

    NCC project. This integrator recognizes theobjectives of all key stakeholders, speaks the

    technical or professional language of each,

    works across boundaries to build consensus,

    facilitates joint development, and brokers the

    dealsthatmustbemadeforaprojecttomove

    forward. The integrator understands the

    projectsstoryandhelpskeystakeholdersshape

    it in terms that others understand and accept.

    (Joroff,FrenchmanandRojas,2009;34)

    Another potential path to addressing the

    integrationproblem is theemergence of holistic

    city-building organizations. Either drawing from

    divisions within their own company or working

    with alliances among firms with different

    expertise, these enterprises plan, develop and

    manageurbanization acrossmultipledimensions.

    TheseenterpriseslikeEmaarorMubadalainthe

    UAE, Vanke in China, and Gale in the US are

    global in reach, with projects inmore than one

    country. Such enterprises can have access toglobalsourcesofcapitalsovereignwealth,real

    estate investment trusts, international financial

    support and talent. Some do their own

    research,developtheirownknowledgeandapply

    itacrossmultipleprojects.Theyarenotrealestate

    developersordesignconsultantsinthetraditional

    sense,sinceinadditiontobuildingthehardware

    theymaybefocusedondevelopinghumansocial

    capital, education, technology systems, business,

    and global connections, as well as invention of

    new systems, programs, and techniques all of

    equalimportancetothesuccessoftheenterprise.

    Furthermore, unlike traditional developers, they

    areneither fully public nor fully privateentities,

    butcombineaspectsofboth.Emaarforexample,

    ispublicallytradedcompanyhalfownedbyglobal

    investorsandpartiallybytheDubaigovernment,

    which retains a significant stake in the firm

    (Weikal,2008;183).

    Thesenewventuretypesareallstill inthe

    earlystagesofmaturity.Theirbusinessvisionsarecoming into focus; they are still forming their

    strategies,alliances,andtestingbusinessmodels.

    What is clear, however, is that city-making

    organizations must transform themselves to

    provide the expertise, to integrate across

    functionallines,andtofinanceinfrastructurebuild

    out in innovative ways. This portends the

    emergenceofanewcity-makingindustrythatwill

    deal with the challenges of future-oriented

    deployment of technology and resourcesustainability for city development and

    regenerationinthiscentury.

    SeoulDigitalMediaCity.(DonyunKim)

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    Conclusion

    The cities we make are not inevitable or

    beyond control. Their forms respond to social

    ideals, available resources, and the technologies

    we invent to make use of them. In many ways

    urban ideals in developing countries are still

    catchingupwiththeearly20thcentury,andthisis

    reflected in thekind of citesbeing built. Butthe

    resources available to make and operate such

    cities are dwindling, so unless we are willing to

    accept degraded living conditions for the vast

    majorityof urbandwellers inthe future,wewill

    needanidealthatconsumesfewerresourcesper

    personyetstillallowsgrowthandimprovementin

    quality of life. Current efforts to do better, to

    improvetheperformanceofexistingcitiesofthe

    typewearecontinuingtobuildwillfallfarshort

    ofwhat is required to reduce greenhouse gases

    andachievebroadsustainability.Whatcanwedo?

    One way forward is to pursue a different

    ideal of city in which digital technologies are

    integrated into the urban fabric, creating an

    intelligent andmore efficient form.This isnot a

    utopianvision,itsasurvivalstrategy.

    Inthispaperwehavetriedtoshowhowthis

    new paradigm is already being implemented

    through experiments, deliberate action, or

    coincidentally as cities and industries seek more

    efficient andproductive processes andproducts.

    Someoftheexampleswehaveusedareconcrete

    successes on the ground, others are ideas,

    experimentsorproposals,andsomewillfail.We

    arenotarguingthatanyoneoftheseexamplesisa model for sustainable development in a

    particular situation. Our aim has been to look

    acrossthemanytransformations(largeandsmall)

    nowunderwayincities,andtoconnectthedots.

    Whenthisisdone,thereisampleevidence

    thatafundamentalshiftinthewaysweconceive,

    design, and implement urban development is

    underway.Wecanseetheoutlinesofanewcity-

    making enterprise in which diverse stakeholders

    co-create an urban fabric of fine-grained mixed

    usewhereallactivitiesarephysicallyanddigitally

    accessible.

    This may suggest some priorities for

    investment by the World Bank, which can

    encourage transformation to more sustainable

    models of growth. Priority could be given, for

    example,toprojectsthatexpandaccesstodigital

    networks and capabilities through bottom-up

    innovationandentrepreneurship;orprojectsthat

    enhance connectivity and deliver information to

    more people and places; or developments thatintegrate living, working, learning and play. The

    returnsonsuchinvestmentsmaybefargreaterin

    thelongrunthanwideningaroadordike.Thisis

    because digital infrastructure is vastly less

    expensive than physical infrastructure andmuch

    easier and faster to deploy. Of course,

    communities will still need roads, water and

    health services. Even there, however, digital

    platforms can make traditional infrastructure

    more efficient and enhance services andproductivity across all sectorsof human activity.

    Most importantly, digital access can link

    disadvantaged people toglobal sourcesof value,

    enablingthemtoinnovatetheirownwaysoutof

    poverty. This raises two key challenges for the

    World Bank: first, how to expand digital

    infrastructure and access to the new economy;

    and second, how to encourage physical

    development thatmaximizes thebenefits of this

    infrastructure in the form and organization of

    dailylifeincities.

    Thenetworkedcityidealisnotasubstitute

    for conservation or for the more-conventional

    buildingefficiencymeasuresnowbeingdeployed

    in existing cities, both of which will remain

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    important. In fact, the urban forms and

    technologies we are discussing are not typically

    part of the sustainable conversation at all, but

    they will have powerful impacts on resource

    consumption, nevertheless. Simply stated,aswe

    deploythisnewinfrastructurewewillbeableto

    do more with less: less space to better house

    activities, fewer roads and vehicles to provide

    better transport, less consumptive patterns of

    human behavior. Recall that the industrial

    production responsible for the phenomenal

    growthofLowellwasentirelydrivenbyrenewable

    resources and carbon free. We are in the early

    stagesofanothernewurbanidealwedonthave

    all the answers we are searching for the 21st

    centuryLowellthatwillputallthepiecestogether

    forthechallengesofourtime.

    2011DennisFrenchmanandMichaelJoroff,

    MIT

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