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Simon Wakeman Medway Council Local government and the mobile web

Simon Wakeman Medway Council Local government and the mobile web

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Page 1: Simon Wakeman Medway Council Local government and the mobile web

Simon WakemanMedway Council

Local governmentand the mobile web

Page 2: Simon Wakeman Medway Council Local government and the mobile web

Medway

Page 3: Simon Wakeman Medway Council Local government and the mobile web

definition

“access to the internet using a mobile device connected through

a mobile network

Page 4: Simon Wakeman Medway Council Local government and the mobile web

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 5: Simon Wakeman Medway Council Local government and the mobile web

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 6: Simon Wakeman Medway Council Local government and the mobile web

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 7: Simon Wakeman Medway Council Local government and the mobile web

definition

“access to the internet using a

mobile device connected through

a mobile network

Page 8: Simon Wakeman Medway Council Local government and the mobile web

"People are being misled by the advertising. You can't surf the net on a phone with a tiny

screen."

back in 2000

Mat Hanrahan, Bloor Research

Page 9: Simon Wakeman Medway Council Local government and the mobile web

enablers

• 3g networks

• cheaper data access

• familiar browsing experience

Page 10: Simon Wakeman Medway Council Local government and the mobile web

convergence

Page 11: Simon Wakeman Medway Council Local government and the mobile web

UK usage

Source: Nielsen Online, November 2008

Page 12: Simon Wakeman Medway Council Local government and the mobile web

rapid growth

Source: Nielsen Online, November 2008

Page 13: Simon Wakeman Medway Council Local government and the mobile web

marketers say…

3%

20%

39%

12%

26%

0% 50% 100%

2008

2009

2010

2011

2012

% marketers believe mobile will be integral to all marketing campaigns in year

Source: IAB, 2008

Page 14: Simon Wakeman Medway Council Local government and the mobile web

age profile

Source: Microsoft, 2008

Page 15: Simon Wakeman Medway Council Local government and the mobile web

gender

Source: Microsoft, 2008

Page 16: Simon Wakeman Medway Council Local government and the mobile web

gender

Source: Microsoft, 2008

Page 17: Simon Wakeman Medway Council Local government and the mobile web

mobile content

Source: Nielsen Online, November 2008

Page 18: Simon Wakeman Medway Council Local government and the mobile web

PC-based internet = mobile internet

Page 19: Simon Wakeman Medway Council Local government and the mobile web

context

1.

Page 20: Simon Wakeman Medway Council Local government and the mobile web

context

1.

What’s relevant for councils in

this context?

Page 21: Simon Wakeman Medway Council Local government and the mobile web

access

2.

Page 22: Simon Wakeman Medway Council Local government and the mobile web

access

2.

m.medway.gov.uk

medway.gov.uk

medway.mobi

Text Medway to 33404

Page 23: Simon Wakeman Medway Council Local government and the mobile web

architecture

3.

Page 24: Simon Wakeman Medway Council Local government and the mobile web

architecture

3.

Page 25: Simon Wakeman Medway Council Local government and the mobile web

architecture

3.

Max 5 categories

Max 7-10 links in each

Not too deep

Priority to most popular content

Page 26: Simon Wakeman Medway Council Local government and the mobile web

design and content

4.

Keep it simple

Careful use of images

Vertical lists the norm

Access keys

Vertical expansion

Page 27: Simon Wakeman Medway Council Local government and the mobile web

devices

5.

Page 28: Simon Wakeman Medway Council Local government and the mobile web

devices

5.

handsets

browsers

screenresolution

Page 29: Simon Wakeman Medway Council Local government and the mobile web

the big debate

One site or two sites?

Page 30: Simon Wakeman Medway Council Local government and the mobile web

the big debate

One site or two sites? • Single build• Easier content management

but…

• Rendering solution• Content vs context• Inappropriate design?

• purpose-created contentand design for context

but…

• Harder to maintain• “Findability”

Page 31: Simon Wakeman Medway Council Local government and the mobile web

the final word

USERS

Page 32: Simon Wakeman Medway Council Local government and the mobile web

[email protected]@simonwakeman.com

+44 (0) 7771 701902

twitter: simonwakeman

www.simonwakeman.com/psf-mobile-web

any questions