Summer 2013 Intern Profile

Bio:

Siddharth was born and brought up in the city of Mumbai, India. He has an engineering background and about 6.5 years of experience in the IT industry.

Hobbies:

Siddharth is an avid cricket and tennis follower. He was a philatelist and collected a decent enough collection to earn some bragging rights amongst his friends in school. He also loves watching documentaries and traveling every once in a while.

Name: Siddharth Khound University: Texas A&M University CSO Organization: Reporting and Analytics

Siddharth Khound

3902 College Main St, 1405 Country Place, Bryan, Texas 77801 · 979.422.6034 khound.siddharth@gmail.com · http://in.linkedin.com/in/siddharthkhound

Management Professional with more than six years of experience in account management, operations and strategic initiatives. Proven success in identifying issues for process improvement and streamlining processes for solving complex business problems. Background in leading and managing multiple projects without compromising on schedule and quality of deliverables.

EDUCATION

Texas A&M University, Mays Business School, College Station, TX December 2013 Master of Business Administration, Current GPA: 3.71

Mumbai University, Rizvi College of Engineering, Mumbai, India May 2005 Bachelor of Electronics Engineering, First Class, GPA: 3.5

PROFESSIONAL EXPERIENCE

Syntel Ltd, Pune, Maharashtra, India October 2010 – May 2012

Executive at Project Management Office for TriZetto HealthCare, May 2011 – May 2012

Planned, forecasted and ensured smooth governance of TriZetto-India program by owning all operational aspects.

Developed Balanced Score Card that enhanced operational performance and strengthened client relationship.

Eliminated annual revenue leakage of over $200,000 by developing MIS system that streamlined operational and billing processes.

Collaborated to outline ‘Go-To-Market’ strategies and TriZetto-India strategic roadmap for 2012-15. Application Support Manager, February 2011 – May 2011

Managed two application support teams and monitored project schedule, delivery and quality.

Worked closely with client to successfully develop and implement resource retaining strategy.

Standardized training and development plan for newly inducted associates to ensure high productivity of teams. Project Lead, October 2010 – February 2011 Implemented project-related plans, monitored project deliverables and provided technical assistance to team members.

Increased team productivity by over 20% by developing strategy to facilitate better client interaction.

Remodeled resource allocation plan to increase number of support tickets serviced by team by 24%. Infosys Technologies Ltd., Mysore, Karnataka, India October 2005 – October 2010 Technology Analyst Headed support cell to provide customer support for three software applications.

Improved SLA for applications from 83% to 92% by redefining team functionalities and operations.

Handled requirements gathering, designed and developed sales and financial applications that enhanced operational capability of all projects executed at Infosys.

LEADERSHIP AND MEMBERSHIP

Child Rights and You (CRY) 2010 – 2012 Volunteer

Built software application that helped CRY work effectively across different location in India. S’Prayas 2011 - 2012 Organizer & Volunteer

Organized volunteers visit to Dehu Village to educate boys from local villages. Social Forum for the Needy (SOFTEN) 2007 – 2010 Organizer & Volunteer

Implemented blood donation camps and regular orphanage visits

SKILLS AND AWARDS

‘Young Achiever Award’ during the quarterly recognition ceremony for the TriZetto account 2011 ‘Best Managed Project Team’ in the annual Infosys RnR ceremony 2008 Work Authorization: Eligible for Practical Training in the US