COMMITTED SERVICE AND BEST BRANDS

ContentsSGN Group .................................................................3-5

SGN Group history ....................................................... 6

Russia, Kazakhstan, Belarus,

the Baltic States ........................................................ 7-9

Sumeko & SGN Motors .......................................... 10-11

Sportia .....................................................................12-13

Truebell ....................................................................14-15

S. G. Nieminen ........................................................ 16-17

Agritek .....................................................................18-19

SGN Tekniikka ........................................................20-21

Kessu ........................................................................... 22

After sales ................................................................... 23

P. 22P. 14-15

P. 18-19 P. 16-17

P. 12-13P. 20-

21

P. 10-11

2

We are a diversifi ed, independent and renewing

family-owned wholesale company known for our

strong global brands. For us, reliability is a priority,

and we build our operation persistently.

We actively aim at close and open co-operation

with our suppliers and customers, which enables

fast reactions in changing situations. We manage

sales and marketing primarily through specia-

lised retailers.

The diversified structure of our group lends

stability in di erent economic situations and in

all seasons. Our extensive market area evens out

the variation in the country specifi c demand of

our services.

We know the needs of our customers and actively

develop our processes and introduce new pro-

ducts and services to the market to meet these

needs. Our operation is measured with a certifi ed

quality system.

The operation of our company leans on respon-

sible and sustainable principles. Our personnel is

our most important resource, and we are com-

mitted to the development of the competence

of our employees.

We support our partners heavily in the develop-

ment of their operations. In addition to o ering

sales and marketing support, we train and coach

them to meet the challenges of the ever changing

markets.

Our operation is boosted by our modern logis-

tics and technology solutions, which guarantee

the faultless operation of the delivery chain and

e cient electronic data transfer.

SGN GROUP OYFinance, HR, IT, logistics, marketing/communications

ORGANISATION CERTIFIED BY

ISO 9001

S.G. NIEMINENSeeds and fertilizers,

garden and grounds care

equipment

Parts and accessories,

service

SGN TEKNIIKKAIndustrialproducts,bioenergy

KESSUGroomers,

snow making systems,ski lifts,

beach cleaners

Parts and accessories,

service

OOO MOTOPRIDESt. Petersburg

OOO SUMEKOSt. Petersburg,

Moscow

TOO SUMEKO Almaty, Kazakhstan

TRUEBELL FINLANDTrading and

marketing com-pany/

Far East

SGN MOTORSMotorcycles,

mopeds, scooters, moped cars

AGRITEKTractors,

agricultural equipment

Parts and accessories,

service

SGN AGRICENTERTAMPERE OY

SGN SPORTIASports

equipment,leisure and

sports textiles, footwear

SPORTIA LAHTI

SPORTIA JYVSKYL

(70 %)

SUMEKOMotorcycles, snowmobiles,

ATVs, outboard engines, personal

watercrafts

Parts and accessories,

serviceSGN Service

SGN BIKES OY

family businessResponsible and innovative

3

We rely on partnership, and invest in serviceOur operation is based on strong entrepreneurship

and confi dential partnerships with our dealers. Our

suppliers appreciate the local store owners skill

in serving their customers. We o er a representa-

tive selection of competitive brands and related

service throughout the life span of the products.

Even the best brand and product selection alone

is not enough, because success requires market

knowledge accumulated over the years, and in-

vestment in the most modern product logistics

and information management. Marketing, retailer

training, and spare part and maintenance service

are part of daily operations, managed by compe-

tent and experienced personnel.

Our diversifi ed company has an extensive do-

mestic market area. We are committed to long-

term co-operation with our partners in each of

our areas of operation.

Our company develops continuously, because

we seek growth resolutely and persistently. We

still see good opportunities to expand the opera-

tion of our company into new areas in the future.

Long careers in our company show that we o er our

personnel challenging, independent tasks and the be-

nefi ts of a stable, responsible company. The corporate

culture of our family business encourages our emp-

loyees to work responsibly towards a common goal.

The professionals of di erent businesses in our board

bring along competence and vision from outside our

group. The transfer of duties to the next generation

has started well in advance to secure continuity of

our family business.

Sam G. Nieminen, CEO, SGN Group Oy

4 5

Service throughout the lifespan of a productOur competent personnel is our best resource. We

employ professionals who are committed to our

operation and enable us to serve our customers

throughout the lifespan of the product.

Our diversifi ed company has a wide range of ver-

satile competence and di erent personas, which

strengthens our work community and provides an

extensive outlook to support the development of

our operations. We maintain the competence of

our personnel through continuous training. The

more technical a product is, the more demanding

and essential our customer-oriented specialist

role becomes.

We count on an independent way of working

which takes others into consideration. The right

service attitude plays a decisive role regarding

success. Our employees are committed to iden-

tifying our customers needs and developing the

service together with our co-operation partners.

In the SGN Group, the best professionals in

their fi eld take care of this task. Our operation is

supported by e cient spare parts logistics and

competent utilisation of IT solutions.

4 5

Entrepreneurship, independence and strong brandsA son of a merchant, Sven G. Nieminen founded

an import and wholesale business for seeds in

1933. He started the seeds import and export

trade even though he did not have any prior ex-

perience in farming. As Finnish agriculture was

undergoing a period of strong growth after the

years of depression, there was a continuing de-

mand for high-quality seeds.

Trading relations with European seed merchants

were established as early as the 1930s. A signi-

fi cant part of the Finnish seeds trade was soon

conducted through Sven G. Nieminen.

During the war, Sven G. Nieminen served as a Finnish

seeds trade agent assigned by the Ministry of Supp-

ly; in practice his company assumed responsibility

for the supply of agricultural seeds for all Finland.

During the reconstruction period, operations fo-

cused on the import trade and business activities

were expanded to grain processing machinery in

the 1950s followed by gardening machinery and

recreation products in the 1960s. In the 1970s

the product range expanded further by industrial

equipment and components.

A strong trust in partners and extensive coopera-

tion networks helped Sven G. Nieminen create new

businesses. A generation change was experienced

in the 1980s when Sam G. Nieminen, son of Sven

G. Nieminen, joined the business and eventually

assumed leadership.

An entrepreneur-based sales network was estab-

lished in the 1980s to support the operations of new

business areas the import of farming machinery.

Signifi cant reforms were carried out during the

recession of 1990s which enabled new growth for

the company. Operations in the neighbouring Baltic

States and Russia were started in the mid-1990s.

The sports products shop launched in 2006

was a natural step for the SGN Group looking for

new domains.

With growth, the facilities started to become

SGN HISTORY1933 S.G. Nieminen Oy was established.1938 S.G. Nieminen acquires distribution for Ginge machinery.1950 The import of Damas seed and grain processing machinery was started.1963 Sumeko Oy was established. 1965 The import of Kawasaki motorcycles began, expansion into recreation products.1970 The import of Spraying Systems nozzles began.1983 The auxiliary trade name SGN-tekniikka was adopted for operations responsible for the import of technology.1986 Agritek Oy was established expansion into farming machinery and the tractor trade.1992 Agritek Oy acquires distribution for New Holland tractors.1997 Sumeko Oy acquires distribution for Arctic Cat and Derbi.2000 S.G. Nieminen Oy acquires the business of Tuko Gardenia. The seeds, garden and forest machines and Derbi sales departments move to Kerava.2001 The distribution for Case IH tractors was transferred to Agritek Oy.2003 OOO Sumeko, a subsidiary of Sumeko Oy, was established in St. Petersburg. 2004 Sumeko Oy acquired the Piaggio, Gilera and Vespa scooter and motorcycle business.2006 SGN Group acquires the Sportia wholesale business.2008 SGN Groups new o ce building2008 Truebell Finland Oys business operations transferred to SGN Group.2010 OOO Motopride, retail shop of recreational products, was opened in St. Petersburg.2010 Fertiliser business to S.G. Nieminen Oy.2011 SGN Motors Oy was founded.2011 Representation of Aprilia motor bikes and mopeds to SGN Motors.2011 A sales company was founded in Almaty Kazakhstan.2011 OOO Sumeko o ce was founded in Moscow2013 Kessu Oys business operations transferred to SGN Group.

6 7

We operate in a broadand strong brands market areaFor us, Russia is an area of strong growth, and

we make signifi cant investments there. We con-

tinuously expand and develop our local partner-

ships and dealer networks, and introduce new

products into the market. The Russian market

forms almost one third of the turnover of SGN

Group. We are committed to long-term operation

in the Russian market, and the next generation

of our family business works in St. Petersburg.

Because of the geographical coverage we can

serve our customers better than ever. For pro-

duct deliveries we have warehouses, for example,

in St. Petersburg, Moscow, Yekaterinburg, and

Vladivostok.

Russia o ers us a great, potential market, in

addition to which, we also have a subsidiary com-

pany in Kazakhstan, and close co-operation with

dealers in Belorussia and the Baltic Countries. We

want to grow and actively look for opportunities

to expand our operations to new market areas.

One of our strengths is that we know di erent

market areas, the ways they operate, and the end

users of our products. We are an experienced

player in the Russian market, where our local

sta carries out persistent work.

too cramped. The SGN Group entered a new

era when the new head o ce in Vantaa was

completed in 2008, along with a new logistics

centre, repair shop for service operations, and

seed production facilities.

In the past few years, the growing market

areas of the SGN Group have been, in par-

ticular, Russia, Kazakhstan, and Belorussia.

St. Petersburg

MoscowBELARUS

LITHUANIA LATVIA

ESTONIA

Minsk

Vilna

Kaliningrad Tallinn

Sochi

Murmansk

Jekateringburg

Novosibirsk

Vladivostok

Petropavlovsk-KamchatskyArkhangel

Almaty

RUSSIA

KAZAKHSTAN

Since the beginning, our operation has been based on open and reliable co-operation with the dealers. Our co-operation partners include dealers offering recreational products throughout Russia. We are committed to long-term business. We are able to provide the dealers with high quality products, a competitive price level, and a functioning after sales service. It includes reliable availability of spare parts, service guidance, and a functioning warranty practice.

In addition, we organise training and dealer meetings for the dealers, participate in trade fairs, and invest in advertising. Good relationships with the principals guarantee the steady availability of products and the fast flow of information.

Sergei Yakimets, General Director, OOO SumekoStefan Nieminen, Country Director, OOO Sumeko

Continuous growth as an objective

Dudinka Jakutsk

Irkutsk

Krasnojarsk

Habarovsk

6 7

We have been trading in recreational products

in the Russian market already since mid 1990s.

The market area is extensive and strongly develo-

ping. We o er our principals special competence

and a wide network in a challenging operational

environment.

In Russia, we operate through a broad dealer

network. In addition to quality products, it requires

well functioning logistics, securing of accessibility,

and reliable and fast aftersales and warranty ser-

vices. For our company, Russia is an increasingly

important area, which o ers plenty of growth

potential for the sales of recreational products.

Our subsidiary OOO Sumeko was founded in

St. Petersburg in 2003. Today, we are exclusive

importer and distributor of Tohatsu outboard en-

gines, Piaggio Group scooters and motorbikes and

Arctic Cat snowmobiles and All Terrain Vehicles.

Our product range also covers infl atable boats,

and spare parts, garments and accessories for

both snowmobile and motorcycle enthusiasts.

In 2010, we opened our own recreational pro-

duct retail shop Motorpride in St. Petersburg. In

addition to the products we represent, the shop

also o ers other, supplementing leisure products.

To ensure quick availability, we also import

through eastern ports, and in addition to St.

Petersburg, store our products in Moscow, Ye-

OOO SUMEKOArctic Cat snowmobiles, ATVs, accessoriesTohatsu outboard engines infl atable boatsAprilia motorcycles, mopeds, scooters Vespa scooters, accessoriesPiaggio scootersDerbi motorcycles, mopedsGilera mopeds, scootersMoto-Guzzi motorcycles

Opportunities and success in the eastern market

8 9

The marketarea is extensive

and is developingrapidly.

katerinburg and Vladivostok.

In 2011 we opened our own o ce in Moscow. In

2011 we established a subsidiary TOO Sumeko

also in Almaty, Kazakhstan. We are also developing

our business operations in the Baltic Countries

and in Belorussia.

The customs union allows products decla-red in Russia to move freely from Russia to Kazakhstan. Our warehouses are located in a logistically correct place in Almaty, which allows us to expand our markets through Kazakhstan to the states south of the country, as well.

The economy of Kazakhstan is stable. We are committed to operate in the area and develop our operations for the long term. The market area has huge growth potential. We believe that in the next few years to come the demand for recreational products will experience strong growth. It is important that we have created good partnership networks in the area in time for our principals.

Anatoliy GapchukSales Director, Kazakhstan

Creation of good partnership networks is important.

8 9

Experience the speed of your choice on roads,

streets, waves, snow or gravel. The SGN Group

o ers products to all recreation needs. We are

Finlands largest importer of two-wheels from

leading manufacturers.

Today, people want to move around in an

increasingly fast and versatile manner in their

leasure time. Some prefer the motorcycle, while

others fi nd the scooter, ATV, snowmobile or

moped car as a practical means of travel and a

passionate hobby at the same time. Our broad

product range serves the needs of multiple

types of consumers.

Some are interested in technical novelties

or innovative design, while others value more

traditional solutions. Our extensive range of

high-quality brands is capable of o ering a

solution suitable to all tastes and preferences.

Our skilled sales and service network cove-

ring the whole of Finland has been set up to

take care of the entire life span of a customer

SUMEKO OY

SGN MOTORS OY

Arctic Cat snowmobiles, ATVs, accessoriesKawasaki motorcycles, ATVs, personal watercrafts, accessoriesTohatsu outboard enginesCaberg helmets

Aprilia motorcycles, mopeds, scooters, accessoriesPiaggio scootersVespa scooters, accessoriesGilera mopeds, scootersDerbi motorcycles, mopeds, scooters, accessoriesJDM moped cars

Top brands for recreation and work

Experience the speed of your

choice on roads, streets, waves,

snow or forest.

10 11

relationship.

With these preconditions, we are able to

address the increasing demand for thrilling

leisure time products.

I have extensive experience as an entrepre-neur, and have seen that success is based on good partners and competent personnel. I appreciate how well everything works with Sumeko. They have excellent products and functioning logistics.

In our operation it is essential that deli-very readiness remains very high. We must have all-terrain vehicles, snow mobiles, and equipment in stock and available so that we can deliver a product to a customer even on the same day.

The professional and service skills of our personnel are ensured with training. The-re is a lot of information available about the products. As an entrepreneur, it is my responsibility to see that it reaches all our employees.

Jari HeikkilEntrepreneurTarvikekeskus Oy, Rovaniemi

Reliable delivery and best products

10 11

Sportia retail shops form a growing and re-

solutely renewing sports store chain that is

currently the second largest in Finland.

A skilled and service-oriented specialised

sporting goods chain is expected to provide

a high level of product expertise. The increa-

singly demanding customers value the services

o ered by a specialised sporting goods store.

Outdoor activities and exercise are invest-

ments in personal welfare and thus people

are more and more willing to invest in proper

sporting goods. The appreciation of leisure

time as counterweight to work is constantly

increasing.

Our co-operation with international suppliers

enables us to provide our customers with spor-

ting goods, clothing and footwear from all the

leading global brands in the sports sector. Our

broad product range is further supplemented

by our private brands.

Sportias product group range is extremely

SGN SPORTIA OYPRIVATE BRANDS:

North Bend textiles, hikingStuf textiles, winter sportsTitania bicyclesV3Tec ball games, winter sportsYork fi tness

SPORTIA SELLS ALSO ALL LEADING HIGH-QUALITY INTERNATIONAL SPORTS BRANDS.

Sportia sellshigh-quality international

sports brandsand own brands.

Keep on moving

12 13

comprehensive, and local needs are taken

into consideration in all of our shops. Sportia

entrepreneurs are often actively involved in

local sport clubs.

Sportia provides us, independent ent-repreneurs, with the opportunity to operate so that we are able to adjust our product range to match the needs of our local community. Familiarity with ones own community is an absolute must in the sporting goods trade. We are actively involved in regional sports clubs, so we know the requirements our customers have.

In the sporting goods trade today, the ability to quickly react to changes is essential. The product range must be up to date at all times. Customers value quality in their sporting goods, and are often well aware of the charac-

teristics of the products. Maintaining the product knowledge of our sales consultants is indeed the basis of our professional service.

Being part of the Sportia chain means to us that we can get to work with the best domestic and foreign co-operation partners. We can also offer our custo-mers Sportias strong private brands, which come with a highly competitive price-quality ratio.

Sportia store owners from HankoJyrki Kortelainen and Anu Rantanen

The chain creates the prerequisites for success

12 13

Professionally from AsiaTruebell operates as a reliable business part-

ner in several product categories from the Far

East market. Our o ces, which are located in

the biggest production areas in China, ensure

reliable product deliveries and high quality of

the products. We act as a distributor for famous

international brands in Finland.

In particular, we supply sporting goods, home

electronics, and home products. We o er the

leading brands from di erent industries, but

also OEM products and projects according to

the needs of our customers.

The network of hundreds of suppliers that

we have found reliable over the decades is

available to you just by contacting us.

We o er the leading brands,

from di erent industries, but also OEM products and projects based on

customer needs.

TRUEBELL FINLAND OYSPORTS

Reebok exercising productsKarhu exercising productsSkins compression textiles for all sports and recoveryNitro helmetsBjrn Dhlie sports textilesBlack Ice complete street hockey rangeSkates

ELECTRONICS

Lenco consumer electronicsFunai consumer electronicsSangean radiosEnox consumer electronicsScandic home entertaiment productsWilliams musical instrumentsChef household appliancesCitizen health care products:

blood pressure monitors, digital thermometers

HOME

Furniture dining sets, wide range of living room furniture, sofas, cabinets, etc.Noelle Christmas lights, seasonal lights, decorative lightsFiretech home safety productsChef gas grillsDecorationsGarden furniture

14 15

I carry out factory inspections in China, as well as inspections of goods before shipping and act as a contact person to the factories. In addition, I look for new products and factories for future needs and supervise the delivery times. One of my important tasks is to organise factory visits for our customers. For this part, I am responsible for all China operations.

The work of a QC inspector is challenging and requires good negotiation skills with the factory representatives, because I look after the custo-mers interests here. The model of new social

quality also obliges us to carefully monitor the production conditions of the factories. My task is to ensure that the quality of every product shipped from here is perfect.

The Truebell offices are situated in the cities of Dongguan and Ningbo.

Bornlion YinTruebell China Manager

I look after the customers interests

14 15

Green growth and vitalityS.G. Nieminen Oy imports seeds, fertilizers,

and garden machinery for wholesale and direct

sales to professional customers. Our selection

comprises products for both consumers and

professional use.

Professional growing and seed trade require

special competence. We are one of the leading

players in the seed business in Finland, and

have accumulated our competence since 1933.

A professional seed trader familiarises them-

self with the customers farming conditions

and understands their individual needs. Ra-

tionalisation of production, cost optimisation

and consumers requirements for healthier

food and environment create challenges for

todays farming.

We represent worlds leading plant breeders,

and take part in their product development.

We o er seeds for agriculture and horticulture

which fulfi ll our customers high requirements.

Green environment is created with high

Competent service and quality products

for professionals and home gardeners alike.

PROFESSIONALGROWING

Nickerson-Zwaan vegetable varietiesVilmorin vegetable varietiesCombinations vegetable seedingsBreun grain varietiesDanko grain varietiesSaaten-Union grain varietiesDanespo potato varieties

LAWN AND GROUNDS CARE

Griino grass seeds, fertilizers, line marking paintsHeadland liquid fertilisersGrigg Bros bio-stimulantsCub Cadet garden and landscaping machinesEcho garden and landscaping machinesShindaiwa outdoor power equipment

HOME GARDEN

Hortus pictorial seeds, grass seedsClaber watering productsWolf gardening toolsMTD garden machineryFlower bulbs and onion setsSeed potatoes

S.G. NIEMINEN OY

16 17

quality landscaping. The main part consists

of lawns, which are grown from high-quality

seeds and fertilizer. A well maintained lawn

provides yards, parks and sport turf with their

green image. A good lawn endures entertai-

ning, outdoor activities, and hobbies. Wear

resistance and renewal are achieved with

high quality products.

The prettier greenery is required, the more

diverse maintenance and equipment is nee-

ded. The work becomes easier when the

most suitable landscaping and real estate

management machinery are selected.

A well designed home garden and beautifully

constructed yard are an investment which

brings comfort to the yard for years to come.

Hobby gardening is a good counterweight

to todays fast-paced rhythm of life. The self-

grown carrots, turnips and salads from ones

own plot add taste to a summer meal. Wate-

ring equipment designed for home gardeners

help keep the growth green throughout the

growing period.

Appropriate garden machinery of good

quality is needed for the year-round garden

work. It makes it e ortless to prepare a vege-

table patch, keep the lawns in an impressive

condition, and take care of trees and bushes

and snow removal is not too taxing, either.

The level of quality of a golf course starts already in the planning. It is important for us that our golfers remember the excellent turf of the course.

Because every course is different, we appreciate competence and individual service, and that we get from S.G. Nieminen. Our greenkeeper co-operates closely with them.

We have planned the best programme for our courses and soil, which includes the most suitable fertilizers and seeds. We can look ahead and ensure that our important product stays in a great conditions.

Linna Golf offers its customers a high-class package with a stunning environment, courses, and accommodation. It belongs to the chain of Europes best courses, European Tour Courses, which enables the development of the operation in accordance with international trends.

Petri KeskitaloCEOLinna Golf Oy, Hmeenlinna

We offer a high quality collection

16 17

AGRITEK OYNew Holland tractors, combines, balersCase IH tractors, combines, balersTrima front loadersKverneland ploughs, soil cultivation and grassland machinesWePe trailersFarmi forestry machines

Based on continuity, our mode of operation

has established long customer

relationships with our dealers and suppliers.

Solid technologyThe core of our business is tractors, combi-

nes, agricultural machinery, their spare parts

and service. Our most important brands in-

clude New Holland and Case IH by the worlds

leading tractor manufacturer CNH, as well as

Kverneland which specialises in implements.

We are one of the major companies in the fi eld

of Finnish farming machinery. Based on conti-

nuity, our mode of operation has established

long customer relationships with our dealers

and suppliers. The leading, high-quality brands

we represent are backed by the resources of

global manufacturers. Our co-operation with

prominent suppliers has contributed to the

development of the competence and service

concept required by modern farming and

contracting.

Our dealers are private entrepreneurs, unlike

those of our main competitors. Our close co-

operation also strengthens our service network

and develops our competence. We want to

18 19

o er our customers comprehensive service,

which covers not only the actual product, but

also spare parts, service, extended warranty,

fi nancing and training.

We make e ective use of modern information

technology. Our web-based connections to both

suppliers and dealers expedite the handling of

possible issues. The most common spare parts

we can deliver on the basis of electronic orders

from our own stock usually within the same day.

Our clientele consists of farmers, machine contractors and groundcare professionals. Our most important products are the New Holland and Case IH tractors and agricul-tural equipment represented by Agritek, and their after sales.

Due to the structural change in agriculture, the requirements set for machine investments are continuously increasing. Farms are ever larger in size and more professionally ma-naged, which emphasises the importance of machine quality and reliability of operation. Well-functioning after sales and flexible service play an increasingly important role in the purchase process.

I find it important that SGN is an entrepre-neur-driven organisation. It is able to react quickly to changes in the industry. SGN rep-resents a product range needed in the farming industry widely recognised high-quality products manufactured by strong suppliers.

Marko HussoDealer Principal LH-osa, Iisalmi

Service at its best

18 19

PUMPS

Gorman-Rupp self-priming centrifugal pumpsGorman-Rupp Industries OEM pumpsAnnovi Reverberi diaphragm pumps, triplex high pressure pumpsFlojet diaphragm pumpsRamParts Pumps diaphragm pumpsPolmac pressure regulatorsAll-Flo double diaphragm pumps

NOZZLES, AIRMOVERS

Spraying Systems industrial spray nozzlesAutoJet Technologies spray control systemsBrauer airmovers

AGRIENERGIA

eka-edelstahlkamine ready-to-assemble chimneysGilles biomass heating Schmid industrial biomass boilers

We will fi nd the right technical solutionA supplier of equipment and components

for the manufacturing industry must possess

su cient in-depth knowledge of di erent app-

lications. That is why a reliable and long-term

partnership with a competent importer creates

the framework for the development of produc-

tion and quality control of the end products.

We serve the Finnish industry by importing

industrial spray nozzles, pumps and airmovers.

Self-priming centrifugal pumps provide a working

solution especially for wastewater pumping, in

municipals as well as in the industry.

In practice, our customers comprise all in-

dustries, private companies and public sector.

Agrienergia markets high quality total solu-

tions for heating, based on bioenergy. We also

closely monitor the development of wind and

solar energy, thinking of the future.

The profi tability of biomass heating is inc-

reased by the rise in the prices of fuel oil and

electricity. Wood chip heating is best suited for

Whenever I encounter a problem in my work, I know that I can always get help from SGN to resolve the situation. In addi-tion to good products, I also get competent service from them.

Effective cooperation with third-party suppliers is becoming increasingly impor-tant in the paper industry. In this industry as well, even a minor outage will rapidly increase costs.

I am responsible for the spare parts for two paper machines, among others. The nozzles provided by the Spraying Systems Company are used in the paper machines spray headers. The pumps supplied by SGN are used in applications such as well eva-cuation and sampling pumps.

Ari Heinonen, UPM Rauma, Work Planner

Pulp and paper industry requires operating reliability

SGN TEKNIIKKA OY

20 21

the right technical solutionOur main products are Christmas and summer flowers. We changed the heating system of our greenhouses to a GILLES industrial boiler with a moving grate, and use pellets as fuel. In connection with building a new hall, we decided to use a new method of heating, which brings savings, provides better efficiency than fuel oil and burns cleanly.

In addition, it is important to us that the system we use represents advanced technology and has plenty of features which make the use, control, and moni-toring easy. We have calculated that the investment has been profitable and the savings compared to fuel oil are significant.

Niclas HallgrenEntrepreneurTrskndan Kauppapuutarha Oy

We ended up with the method of hea-ting which saves and burns cleanly

Gilles biomass heating systems are known for their

e ciency, reliability and durable

structure

We have already supplied Finnish industry with

equipment and components for over 40 years. We help you

to improve the quality of the production and the end product

by fi nding the correct technical solution.

farms and big heating sites in the countryside,

and as an energy source for heat entrepre-

neurs. Our competent service network near

the customers is an important part of the

service we o er.

The boilers and burners with feeding sys-

tems that are part of the product range are

suitable for one-family houses as well as large

district heating centres.

The basis of our operation is application know-

how, reliability and continuity of operations.

Our suppliers are leading manufacturers of

their productlines.

20 21

KESSU OYPistenBully groomersTechnoAlpin snow making systemsSunKid ski liftsBeachTech beach cleaners

Leading brands for snow managementWinter sports are enjoyed by enthusiasts of both

recreational and top-level competitive sports.

Whether for results-oriented training or for the

joy of exercising, winter sports activities require

sophisticated facilities, including good ski runs and

well-maintained cross-country trails. Our concept

is to provide snow professionals with the best

tools available. We are an established and trusted

company in our fi eld with a strong presence in the

Finnish and Baltic markets. Our customers include

ski resorts, municipalities and sports clubs.

We work with manufacturers who are the worlds

leading names in their respective fi elds. Reliable

and sophisticated machines, fast and reliable

spare parts service, professional maintenance

and repair sta and 24-hour technical support

have enabled us to build a diverse and loyal

customer base.

As a company aware of the impact of our bu-

siness on the natural environment, we want

to make sure that the machines and systems

we represent have been designed with the

environment and energy-e ciency in mind.

With decades of experience, we can provide snow

professionals with reliable and environmentally friendly

machines and equipment.

Levi is an internationally-known holiday and sports des-tination and, since 2004, one of the venues for FIS Alpine Ski Worl Cup races. From 2006 onwards, the season-opener for both womens and mens slalom World Cup has taken place at Levi. Playing host to such a major event is a huge undertaking, but Levi has the ideal setting for it: immacu-lately groomed ski runs and plenty of high-quality hotels, restaurants and other ancillary services. We need to be able to run a smooth operation. To do this we not only need high-ly skilled staff but also reliable partners and high-quality equipment for slope maintenance.

With this concept, we are well-placed to offer memorable experiences to everyone visiting Levi, whether for leisure or top-level competitive sports, now and in the future.

Jouni Palosaari,Managing Director,Oy Levi Ski Resort Ltd

World Cup Levi calls for top-notch operations

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Loyal customers through after sales

Modern agricultural machines are full of computer technology, but also when ser-vicing, an increasing number of machines are connected to a computer to determine the problem. It has made it easier and faster to locate the hard to detect faults. Even the newest technology is not helpful without competence.

We want to offer our customers fast main-tenance service, which they appreciate. It is not feasible have work machines stand idly in service, so together with Agritek, we have developed efficient and exact delivery logistics.

Staying on top of things requires conti-nuous improvement. Agritek supports us by offering both special training and electronic tools which facilitate problem solving, such as the EST diagnostics tool, and the online service knowledgebase, ASIST.

Tero Torkko and Timo LuumiEntrepreneursCN Huoltokeskus Oy, Lahti

Modern technology requi-res special competence

The role of after sales has grown to be one of

the most important factors in the maintenance

of customer relationships. A mere product is

not enough, but together with the product, the

customers want certainty of spare parts and

well-functioning service. A good end result is

reached when well-trained spare part and service

entrepreneurs serve locally and the importer has

e cient spare parts logistics. Our common goal

is that we can serve our customer throughout

the lifecycle of the product.

We listen to our co-operation partners and our

customers, and we are always ready to develop

our operation. Our operation is intensifi ed by

SGNet, which is our real time ordering system.

The logistics chain of our spare parts warehouse

has been optimized to be as e cient as possible.

Collection takes place with mobile terminals, and

the e cient enterprise resource planning system

SAP R/3 ECC supports all logistics operations. In

addition, we have direct access to the systems of

our principals. Altogether almost 60,000 spare

part items are found in our warehouse, and our

database contains the information of over 2.3

million products. The most commonly needed

spare parts are almost always found in stock, and

we can order the remaining ones from Central

Europe even within 24 hours.

22 23

SGN GroupJuurakkokuja 4FI-01510 Vantaa, FinlandTel.: +358 30 650 50Fax: +358 30 650 5401E-mail: fi rstname.lastname@sgn.fi www.sgn.fi

OOO SumekoSofi yskaya ul. 14196236 St. Petersburg, RussiaTel.: +7 812 448 70 88Fax: +7 812 448 70 88E-mail: fi rstname.lastname@sumeko.ruwww.sumeko.ru

TOO SumekoUl. Tazhibayeva 155, Building A O ce 205050060 Almaty, The Republic of KazakhstanTel./fax: +7 727 3912454Mobile: +7 777 2400656E-mail: fi rstname.lastname@sumeko.kzwww.sumeko.kz