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GREY TO GORGEOUS COLLECTION SERVICE MANUAL
02
MEN NATURAL
GREY SERVICE – AS DIVERSE AS YOUR CLIENTS
Fulfill your grey clients’ color needs through a comprehensive service concept: Individual consultation, inspiring techniques and high-perfoming professional
products — the perfect combination for gorgeous results.
“I WANT TO KEEP MY HAIR COLOR. NATURAL BROWN, FULL OF REFLECTIONS.”
“MY GREY SHOULD BE GORGEOUS AND SHINY.”
“I EXPECT A FRESH LOOK. NOT A COVERED LOOK.”
03
MEN FASHIONABLE
Make a difference and become the expert for diverse grey services. Turn your salon into the ultimate beauty
destination for all your clients’ grey needs.
Discover 6 creative grey services and learn new techniques created by the Goldwell Global Master Team.
“GREY? I WANT TO KEEP MY GLAMOROUS BLONDE. ALWAYS.”
“I WANT THE VIBRANT FASHION SHADE OF MY CHOICE.”
“GREY DOESN’T MATTER – THE AMOUNT DOES.”
MAKE IT GORGEOUS!
Discover Goldwell’s new grey services, featuring the new @Elumenated Naturals.
New Topchic and Colorance Shades — achieve more vibrant reds, rich browns, and brilliant
blondes while covering grey without the need to add a natural shade.*
Be inspired by the amazing possibilities of individual grey services and techniques with our Goldwell Global Masters Lisa Whiteman and John Simpson. From natural coverage to exciting fashion
shades, empower yourself to create gorgeous results.
Perform every service according to the Goldwell Service Cycle to provide the ultimate salon experience to your clients.
Find out more about customized consultation, step-by-step guides, as well as care and styling tips for the salon and at home.
* N/NN shades can be added for difficult to cover grey.
SERVICE CYCLE
CONSULTATION
PREPARATION
APPLICATION
MAINTENANCE
POST-CARE& STYLING
IN-SALON
AT H
OME
BACK TO NATURAL SERVICE CREATE NATURAL TONES WITH A WOOD GRAIN EFFECT. EFFORTLESS AND MULTIDIMENSIONAL.
BEFORE
07
“IT’S NOT ABOUT CHANGING ANY HAIR COLOR, IT’S ABOUT KEEPING INDIVIDUAL
COLOR AND BEAUTIFUL SHINE.”---
John SimpsonGOLDWELL
GLOBAL MASTER, NORTH AMERICA
---
SERVICE CYCLE
SERVICE CYCLE
CLIENT WISH:Nikita would like to revitalize the youthful appearance
of her hair without looking block colored.
YOUR SERVICE RECOMMENDATION:Use “natural tones” and “a wood grain effect” as keywords
during the consultation service.
For a perfect blend of complementing tones and ultimate shine of natural looking hair, recommend this
ammonia-free foiling technique which is gentle to the hair‘s delicate structure.
EXISTING SHADE:Regrowth: 6N
Mid-lengths and ends: 6G (naturally lightened)
Grey: 50 %
To optimize color deposit and to equalize structural differences use
Dualsenses Color Structure Equalizer.
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CONSULTATION--
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PREPARATION--
08
SERVICE CYCLE
Section the hair. Start applying at the hairline, alternating formula A and B in macro weaves, A and C in fine slices and A and D in weaves in a foiling technique.
Apply formula A to the remaining hair and in between foils (first onto the regrowth, then to the mid-lengths and ends).
Observe the processing time, then shampoo. Treat with products from the Dualsenses Color Extra Rich segment. Apply formula E as a toning to the entire hair.
Observe the processing time, then rinse. Finish the color service with a Dualsenses Color Extra Rich Serum.
FORMULAA Nectaya: 40 ml Lotion 6 % (20 vol.) + 20 ml 5N + 20 ml 5MBB Nectaya: 20 ml Lotion 6 % (20 vol.) + 10 ml 4N + 10 ml 4BC Nectaya: 20 ml Lotion 9 % (30 vol.) + 10 ml 7N + 10 ml 7NA
D SilkLift Gentle: 35 ml Conditioning Cream Developer 6 % (20 vol.) + 1 scoop High Performance Lightener without ammonia + 3 pumps of Intensive Conditioning Serum Concentrate E Colorance: 60 ml Lotion + 15 ml 8GB + 15 ml 9BA
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APPLICATION--
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AMMONIA-FREE
SERVICE---
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09
SERVICE CYCLE
SERVICE CYCLE
The Dualsenses Color Extra Rich and Rich Repair shampoo, conditioner and treatment will help your client to maintain the beautiful color results and the
smooth hair feel. Share your tips and tricks on how to recreate this beautiful look with StyleSign Sprayer at home.
When your client comes back after 4–6 weeks, you can choose between two perfect Follow-up Services to recreate this natural looking wood grain effect:
1 I Perform a Goldwell Color Balancing Service with regrowth retouch with Nectaya and apply corresponding Colorance formula to mid-lengths and ends.
2 I Perform a full service regrowth retouch with Nectaya followed by the same technique using Nectaya 4B, 7NA and SilkLift Gentle every second visit. Intensify the brightness by applying Colorance as an overall toning.
To achieve this amazing look finish with StyleSign Sprayer on dry hair.
To maintain this natural look, recommend that your client schedule their next appointment within 4–6 weeks.
SLICES
WEAVES
MACRO WEAVES Medium woven sections colored with a chosen shade.
Woven fine sections colored with a chosen shade.
Fine sections colored with a chosen shade.
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POST CARE & STYLING--
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MAINTENANCE--
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FOLLOW-UP SERVICE--
BACK TO NATURAL SERVICE
GREY BEAUTIFYING SERVICE ENHANCE AND ENLIVEN THE NATURAL GREY BEAUTY OF YOUR CLIENT’S HAIR.
BEFORE
11
SERVICE CYCLE
SERVICE CYCLE
CLIENT WISH:Zvona would like to enhance and restore the beauty of her naturally white/grey hair while
reducing the yellow tone.
YOUR SERVICE RECOMMENDATION:Use “soft reflections” and “luxurious shine“ as
keywords during the consultation service.
This service is perfect to recommend to clients who want to give naturally beautiful white/grey hair a lift and
beautiful shine in all dimensions while counteracting environmental efftects that can occur.
EXISTING SHADE:Grey: 90–100 %
To optimize color deposit and to equalize structural differences use Dualsenses Color
Structure Equalizer.
“THERE’S NO NEED TO BE UNHAPPY ABOUT GREY HAIR ANYMORE – IT’S FULL
OF POSSIBILITIES.”---
Lisa WhitemanGOLDWELL
GLOBAL MASTER, UNITED KINGDOM
---
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CONSULTATION--
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PREPARATION--
12
SERVICE CYCLE
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APPLICATION--
Section the hair. Start applying at the hairline, alternating formula A and B in fine diagonal micro weaves in the opposite direction of the hair growth.
Then reverse the section behind for a natural directional color technique in the same way.
Observe the processing time, then rinse. Shampoo with Elumen Wash. Apply Elumen Lock and rinse after 5 min.
Apply formula C as a toning to the entire hair at the basin.
Observe the processing time, then rinse. Finish the color service with a Dualsenses Color Serum.
FORMULAA Elumen: 30 ml SV@10 + 1 ml NA@2 B Elumen: 30 ml AB@9 + 2 ml NA@2
C Soft Color: 10P
---
AMMONIA-FREE
SERVICE---
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5-
13
SERVICE CYCLE
SERVICE CYCLE
Recommend a Follow–up Service at home with Soft Color 10P every week depending on frequency of visits. Recommend a full Repeat Service every 4–6 weeks.
Apply a pea-sized amount of StyleSign Flat Marvel into dry hair to diversify the look, change it
from classical to “edgy” with StyleSign Big Finish.
To maintain this silver shimmering result, recommend that your client schedule their next appointment within 4–6 weeks.
The Dualsenses Blonde and Highlights Shampoo will help your client neutralize unwanted yellow tones while
providing shiny reflections. Share your tips and tricks on how to recreate this beautiful look with StyleSign Flat Marvel and Big Finish at home.
--
POST CARE & STYLING--
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MAINTENANCE--
--
FOLLOW-UP SERVICE--
GREY BEAUTIFYING SERVICE
MICRO WEAVES Woven super fine sections colored with a chosen shade.
GREY CAMOUFLAGE SERVICETURN BACK THE TIME AND CAMOUFLAGE GREY.
BEFORE
15
SERVICE CYCLE
SERVICE CYCLE
CLIENT WISH:Scott prefers a fast, specialized solution that will bring
freshness to his natural color by blending the white areas.
YOUR SERVICE RECOMMENDATION:Use “fresh look“ and “natural grey blending” as
keywords during the consultation service.
Recommend this specialized service if your client is looking to eliminate the visibility of roots while achieving a more youthful, natural grey look.
EXISTING SHADE:Regrowth: 6N
Mid-lengths and ends: 6NGrey: 30–50 %
Shampoo the hair with the respective Dualsenses Men product, depending on the
hair and scalp need of your client.
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CONSULTATION--
--
PREPARATION--
“TO CREATE A LOOK JUST LIKE YOU DIDN’T COLOR – THAT’S THE GOAL.”
---
Lisa WhitemanGOLDWELL
GLOBAL MASTER, UNITED KINGDOM
---
16
SERVICE CYCLE
--
APPLICATION--
Cut the hair. Make your client feel comfortable by offering a hot, male fragranced towel to wipe away excess small hairs from the neck.
Blow dry the hair if needed.
Apply Men ReShade Foam at the basin onto dry hair. Start on lighter grey areas, then blend over into the rest of the hair.
Observe the processing time, then rinse. Shampoo with products from the Dualsenses Men segment.
FORMULAA Men ReShade: 20 ml Developer Concentrate + 20 ml Grey Blending Power Shot 6CA
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SERVICE CYCLE
SERVICE CYCLE
This style is easy to upkeep as the grey blending just gradually fades away over 4–6 weeks. This makes it the ideal service to refresh with every visit.
To create this beautiful style, apply a hazelnut-sized amount of Dualsenses Men Texture Creme Paste onto dry
hair. Style the hair by using your hands as a comb.
To maintain this fresh and youthful look, recommend that your client schedule their next appointment within 4 weeks.
The Dualsenses Men care and styling products will help your client satisfy the special needs of men‘s hair.
Share your tips and tricks on how to recreate this beautiful look with Dualsenses Men Texture Creme Paste at home.
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POST CARE & STYLING--
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MAINTENANCE--
--
FOLLOW-UP SERVICE--
GREY CAMOUFLAGE SERVICE
PIXELATION SERVICECREATE LOWLIGHT SHADOWS WITHIN THE HAIR FOR A NATURAL NON COLOR-TREATED LOOK.
BEFORE
19
SERVICE CYCLE
SERVICE CYCLE
CLIENT WISH:Hugo is confident with his grey hair color, however he wants to buy back a little time. He desires a low
maintenance coloring without the illusion of new growth.
YOUR SERVICE RECOMMENDATION:Use “buy back youth” and “no color-treated look” as
keywords during the consultation service.
Recommend this Pixelation Technique to add back some pepper to the salt and shadow color in a soft
light without the look of being artificial.
EXISTING SHADE:Regrowth: 7NA
Mid-lengths and ends: 7NAGrey: 50–80 %
Shampoo the hair with the respective Dualsenses Men product, depending on the
hair and scalp need of your client.
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CONSULTATION--
--
PREPARATION--
“MY CLIENTS DON‘T WANT TO HEAR GREAT COLOR … – THEY WANT TO
HEAR – WOW, YOU LOOK YOUTHFUL AND REFRESHED.”
---
John SimpsonGOLDWELL
GLOBAL MASTER, NORTH AMERICA
---
20
SERVICE CYCLE
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APPLICATION--
Start around the hairline by using a thin diagonal section.
Apply formula A using the Pixelation Technique. Color the interior of the strands versus the surface exterior. Repeat on both sides.
Create a “V” section at the nape. Use the same Pixelation Technique up the back until the crown. Repeat on both sides.
Continue from the crown to front hairline in diagonal forward sections, shadowing the interior with the Pixelation Technique.
Observe the processing time, then rinse. Shampoo with products from the Dualsenses Men segment.
FORMULAA Topchic: 30 ml Lotion 6 % (20 vol.) + 20 ml 7NA + 10 ml 8SB
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SERVICE CYCLE
SERVICE CYCLE
The shorter the shape, the more often the maintenance. It is ideal to maintain around the hairline every second cut (approximately every 8 weeks on a 4 week cut cycle).
The interior shadows will need to be refreshed approximately every 10–12 weeks.
To create this style, apply a small amount of Dualsenses Men Texture Cream Paste onto
damp or dry hair.
To maintain this salt’n’pepper look, recommend that your client schedule their next appointment within 4–6 weeks.
The Dualsenses Men care and styling products will help your client to satisfy the special needs of men‘s hair.
Share your tips and tricks on how to recreate this beautiful look with Dualsenses Men Texture Cream Paste at home.
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POST CARE & STYLING--
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MAINTENANCE--
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FOLLOW-UP SERVICE--
PIXELATION SERVICE
PIXELATION TECHNIQUE
We recommend using a small tapered blending brush to create the Pixelation Technique, which gives you more control than a comb or color brush. The size of the brush can vary depending
on the amount of coverage and dimension that you would like to create. By coloring the interior of the strand versus the surface exterior you get more dimensions into the natural color.
DIMENSIONAL BLONDE SERVICEGIVE YOUR CLIENT A NATURAL COVERAGE WITH MULTIDIMENSIONAL REFLECTIONS.
BEFORE
23
“NORMALLY MY GREY CLIENTS SEE COVERAGE AS A DUTY – BUT NOW IT’S
JUST FUN. THE FUN OF TRULY INDIVIDUAL COLOR.”
---
John SimpsonGOLDWELL
GLOBAL MASTER, NORTH AMERICA
---
SERVICE CYCLE
SERVICE CYCLE
CLIENT WISH:Jolanda desires a natural grey coverage with
dimensional, shiny reflections.
YOUR SERVICE RECOMMENDATION:Use “natural cover” and “dimensional effects” as
keywords during the consultation service.
For the desired color result and lively color movement recommend a combination of neutral and
cool effects around the face.
EXISTING SHADE:Regrowth: 7NA
Mid-lengths and ends: 9GB, remaining highlights 10N
Grey: 30–50 %
To optimize color deposit and to equalize structural differences use Dualsenses Color
Structure Equalizer.
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CONSULTATION--
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PREPARATION--
24
SERVICE CYCLE
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APPLICATION--
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6-
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Section the hair. Apply formula A to the back section (first into the regrowth, then to the mid-lengths and ends).
Start at the crown. Apply alternating formula A and B and A and C in fine diagonal slices to behind the ear on each side. Apply formula A to the remaining hair between each foil.
Start applying at the hairline, alternating formula A and B using the Freehand Technique to achieve high fashionable natural effects.
Observe the processing time, then rinse. Finish the color service with a Dualsenses Blondes & Highlights Serum.
Repeat the Freehand Technique on the front triangular section. If required use clean film to prevent staining and to protect sections.
Observe the processing time, then shampoo with Dualsenses Blondes & Highlights. Apply formula D as toning to the entire hair.
FORMULAA Topchic: 40 ml Lotion 9 % (30 vol.) + 40 ml 9N@BP B SilkLift Strong: 35 ml Conditioning Cream Developer 3 % (10 vol.) + 1 scoop High Performance Lightener without ammonia + 3 pumps of Intensive Conditioning Serum Concentrate
C Topchic: 20 ml Lotion 6 % (20 vol.) + 20 ml 8N@BS D Colorance Express Toning: 40 ml Lotion + 20 ml 10 Champagne
25
SERVICE CYCLE
SERVICE CYCLE
To recreate this dimensional blonde you can choose between two perfect Follow-up Services:
1 I Perform a regrowth retouch with Topchic 9N@BP, then intensify the brightness by applying Colorance Express Toning 10 Champagne to the entire hair.
2 I Perform a regrowth retouch with Topchic 9N@BP followed by the same technique using Colorance 8N@BS and SilkLift Strong.
To create the individual styling apply StyleSign Naturally Full onto towel-dry hair and blow dry
into shape. Finish with StyleSign Naturally Full again. Show your client different styling options to
intensify or deepen the dimensions of the shades.
To maintain this dimensional blonde, recommend that your client schedule their next appointment within 4–6 weeks.
Recommend Dualsenses Blondes & Highlights shampoo, conditioner and treatment to your client, to
maintain the beautiful color results. Share your tips and tricks on how to recreate this beautiful look with
StyleSign Naturally Full at home.
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POST CARE & STYLING--
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MAINTENANCE--
--
FOLLOW-UP SERVICE--
DIMENSIONAL BLONDE SERVICE
FREEHAND TECHNIQUE
Use brush and bowl to create surface and underneath saturation with diffusion to individual hair sections. Keep the tension on the hair strands while applying the color to the mid-lengths with the flat
side of the brush. To fully saturate the ends, draw more product to the back of your hand.
TIP FOR THE FRONTUse the client’s nose as a guide point, overdirect the hair to the opposite side of the face.
Apply formulas on top surface and underneath of the hair for perfect color results.
FASHION RED SERVICECREATE A FASHIONABLE RED WITH A LIVELY SPECTRUM OF VIBRANT COLOR COMBINATIONS.
BEFORE
27
SERVICE CYCLE
SERVICE CYCLE
CLIENT WISH:Eva craves a high fashion red coverage that has vibrancy
as well as a flirtatious effect of warm and cool accents.
YOUR SERVICE RECOMMENDATION:Use “vibrancy” and “gorgeous shine” as
keywords during the consultation service.
This service offers fashionable color movement with placements through the front and
interior, giving life to any red.
EXISTING SHADE:Virgin Hair: 6NGrey: 40–60 %
To optimize color deposit and to equalize structural differences use Dualsenses Color
Structure Equalizer.
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CONSULTATION--
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PREPARATION--
“LOOK AT THESE RESULTS. THIS IS BEAUTIFUL COLOR – JUST LIKE
A FASHION STATEMENT.”---
Lisa WhitemanGOLDWELL
GLOBAL MASTER, UNITED KINGDOM
---
28
SERVICE CYCLE
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3-
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Section the hair. Apply formula A on all hair not isolated for design (first into the regrowth, then to the mid-lengths and ends).
Sections 1–2: Apply alternating and diffusing formula A and B and A and C first in fine slices then in weaves in a Back-to-Back Technique. Apply formula A onto the remaining hair.
Observe the processing time, then rinse. Treat the hair with products from the Dualsenses Color segment. Finish the color service with a Dualsenses Color Serum.
FORMULAA Topchic: 40 ml Lotion 6 % (20 vol.) + 40 ml 7N@RR B Topchic: 40 ml Lotion 6 % (20 vol.) + 40 ml 6N@RV
C Topchic: 40 ml Lotion 9 % (30 vol.) + 40 ml 8N@KK
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APPLICATION--
29
SERVICE CYCLE
SERVICE CYCLE
With the accent color placement through the interior, it is a simple retouch of your background shade formula with Topchic @Elumenated Naturals every 4 weeks.
Intensify the brightness by applying Colorance 8K and KK Mix as an overall toning. The accent shades will need adjusting approximately every other retouch or 8 weeks to never appear grown out.
To create this vibrant look, apply a walnut-sized amount of StyleSign Glamour Whip onto towel-dry hair.
Show your client different styling options with StyleSign Magic Finish to intensify or deepen the
dimensions of the shades.
To maintain this vibrant and fashionable red effect, recommend that your client schedule their
next appointment within 4–6 weeks.
The Dualsenses Color shampoo and conditioner will help your client to maintain the beautiful
color results. Share your tips and tricks on how to recreate this beautiful look with StyleSign
Glamour Whip and Magic Finish at home.
--
FOLLOW-UP SERVICE--
FASHION RED SERVICE
BACK-TO-BACK TECHNIQUE
Individual foil slices or weaves applied without leaving any hair uncolored in between. The foils are applied in a layering method.
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POST CARE & STYLING--
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MAINTENANCE--
INNOVATIVE PRODUCTS AS DIVERSE AS YOUR CLIENTS.
DISCOVER THE GOLDWELL PRODUCT PORTFOLIO FOR ALL GREY HAIR NEEDS.
31
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DEMI-/SEMI PERMANENT
COLORS--
COLORANCE EXPRESS TONING
Grey Toning
COLORANCE
Grey coverage up to 50%
COLORANCE COVER PLUSincl.@Elumenated Naturals
Grey coverage up to 75%
SOFT COLOR
Grey Toning
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PERMANENT COLORS--
TOPCHIC@Elumenated Naturals
Grey coverage up to 100%
Pre-balanced
TOPCHIC
Grey coverage up to 100%
Mix with N/NN/NA
NECTAYA
Grey coverage up to 100%
Mix with N/NN
ELUMEN
Natural Grey Reduction
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LIGHTENERS--
SILKLIFT
MEN RESHADE
Grey Blending up to 50%
OXYCUR PLATIN
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CARE &
STYLING--
INNOVATIVE PRODUCTS AS DIVERSE AS YOUR CLIENTS.
DISCOVER THE GOLDWELL PRODUCT PORTFOLIO FOR ALL GREY HAIR NEEDS.
DUALSENSES
FOR GORGEOUS COLOR RESULTS THAT LAST
STYLESIGN DUALSENSES MEN
BECOME A GREY SERVICE EXPERT WITH GOLDWELL EDUCATION
DISCOVER STATE-OF-THE-ART GREY SERVICES TO IMPRESS YOUR MOST DEMANDING CLIENTS.
SIGNATURE SERIESYour signature is designed to set you a part, it is you’re personal mark. Take the Goldwell Signature
journey and discover how to put your own distinctive signature on all of your haircolor work. This program
is designed to take as a series or individually. Your day will focus on how to achieve the greatest results when formulating for your Blonde, Red or Brunette clients. Explore how to consult with your client for
optimum results, learn how to enhance your clients color for vibrant results, and how to change your
client‘s color pallette.
1-DAY PROGRAM; 10:00AM – 4:00PM
EXPRESSIONS IN COLOR Get inside the mind of an expert colorist and understand the breakdown of each hair color
category. Learn how best to utilize each tool and maximize its potential, no matter what your vision is. In
this intensive training we will expand on each shade of hair color and tool to broaden your formulation skills. If you want to sharpen your formulation skills and reach new heights as a colorist, then this is the
program for you!
2-DAY PROGRAM; 10:00AM – 4:00PM
---
ACADEMY OFFERINGS---
NOW INCLUDED IN ALL CLASSES
@Elumenated Natural shades are part of the Topchic and Colorance brands. They have the added benefits
of new technology without additional training on usage. These shades are another amazing way to
cover grey. The information and technology on the shades will be integrated into all classes.
WWW.GOLDWELLLIVE.COM
One of a kind education via LIVE webcasts from locations such as NYC@Fashion Week, Miami Beach, and LA. Meet and ask questions of industry and fashion guests. Hosted
by John Simpson, Lead Artistic Director for Goldwell.
Tune in on April 16th at 9PM EST to watch Celebrating Grey - LIVE!
---
IN-SALON AND ONLINE OFFERINGS---
WHAT’S IN IT FOR YOU?
For further information and booking details please contact your Goldwell representative. | goldwell.com
Goldwell is part of Kao Salon Division.
Enriching the lives of stylists, salon owners and their clients through trusted partnership, salon business growth and our salon exclusive portfolio of advanced services, innovative products and inspiring education.
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TO BOOK A CLASS, GO TO WWW.GOLDWELL.COM