Seratoa Business Profile

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Seratoa Business Services Company Profile 2009/2010

Business Profile2009/2010


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Seratoa Business Services Company Profile 2009/2010

SOME OF OUR CLIENTS, ASSOCIATES AND STAKEHOLDERS


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1 Seratoa Business Services Profile 2009/2010

CONTENTS

CONTENTS ............................................................................................................... 1

Vision ....................................................................................................................... 2

Mission .................................................................................................................... 2

Introduction ............................................................................................................. 2

About Seratoa .......................................................................................................... 3

Products and Services .............................................................................................. 3

Previous Projects ..................................................................................................... 4

Ownership ............................................................................................................. 13


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VisionIt is our vision to provide owners, managers, business and government with the key

support and information they need to effectively and efficiently compete, whether

locally or globally

MissionIt is our goal to create tangible value, to improve the organizations overall competitive

position, to assist with effective risk mitigation strategies, and to help managers,

owners, and executives achieve their business and personal objectives.

IntroductionWe acknowledge that as a executive you probably have one of the toughest andloneliest jobs in the world, wouldnt you agree? and that with little or no support! Assuch we have taken it upon ourselves to source and developed a comprehensive setof business support and development services that can maximize the benefit derivedfrom your business as well as reduce the stress related with the management of yourorganization.

We can offer clients a unique view on their organizations that will maximize benefitderived and reduce the stress related with to day-to-day operations.

Regards

Charles Szente

Executive Officer: Seratoa Business Services

Cell: 082 578 0581 Fax: 086-565-1235 Email: [email protected]


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About SeratoaAs leader in your organization you no longer have to feel that you are going it alone orthat you simply cant afford help. You too can have the support and commitment of astrong local and international network of accredited business experts to assist withInvestment promotion, Grants, Business development, Business sales, LocalEconomic Development, Project management, Interim management, Cash flowimprovement, Empowerment, Quality management, Staff development andperformance management, Executive coaching, Behavioural profiling, Accountingsystems, Marketing, Business plans and Raising finance to name but a few.

But why dont you name your specific issue and let us come up with a creative, costeffective solution tailor-made for your organization?

Why? Because we aim to improve business for organizational leaders! Our purpose isto make their organizations what they are meant to be; the beloved fruit of a

passionate and dedicated vision.

Products and ServicesOut products and services that are solution based i.e. we take a business issue and

develop a comprehensive business solution for the issue. Some examples of solutionsdeveloped are:

Supply chain optimization projects

Business improvement and staff capacity development

Feasibility studies

Strategic Business Review and preparation / implementation of a new businessplans,

Local Economic Development

Business Incubation

Grant writing

Business case development

SMME Investment promotion

Black Economic Empowerment

Strategic materials and services sourcing,


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Products and Services (Continued)

Sales or Marketing plan / campaign,

Preparation for ISO 9000-2000 or ISO 14000 implementation, Staff and management development / training,

Interim Management,

Special project management,

Company sale or planned exit strategy,

Increasing profitability

Organizational expansion,

Information technology and e-commerce, or

Administrative systems to be streamlined simplified or planned from the start

Previous ProjectsIn this section we will be reviewing our overall experience.

In house we have over 7 years supply chain management, 13 years project

management, 15 years operations, 7 years warehousing, 15 years quality

management, 15 years business process re-engineering, 5 years risk management, 8

years HIV, 5 years strategy, 5 years franchising, 7 years logistics, 5 years

assessment, lecturing and facilitation experience and 4 years Local Economic

Development experience.

Our experience includes a number of key projects at clients in the wood, import export,

radio, manufacturing and engineering (automotive), educational and services sectors.


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Previous Projects (continued)

Next we will review some examples of key projects managed and undertaken over the

past 5 years.

Protea Chemicals Supply Chain Optimization and staff capacity building programme (45

people +/- 30 million target)

In this programme (visually depicted below) a group of 45 supervisory, business unit

and divisional managers was project managed through a needs analysis process,

specification development, workshop facilitation and capacity building.

The programme includes 5 core projects aimed at inventory days minimization,

improved efficiency, new technology, new sales models and information flow

optimization as well as 45 mini (6 week in scope and duration projects)

The process was kicked started by facilitating a meeting with the leadership team

(MD), developing a proposal document and identifying key capacity constraints and

developing a implementation programme to suite.


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NamITech supply chain optimization (55 people +/- 15 million)

In this programme a target was set to reduce inventory investment by 10% (10 million),distribution budget by 20% (5 million), Supplier rationalization, and inventory accuracy

of 100%.

The programme spanned 3 sites with over 10 different warehouses and business units.

The process was complicated by the fact that a multi million rand ERP system had

been implemented and variances was swinging in the millions.

The project ran over 3 years resulting in

10 Million distribution saving (through value analysis packaging re-design)

Inventory investment flat at 100 million despite 20% plus sales growth perannum

Inventory variances to within budget at R5000 across 10+ warehouses

Staff reduction (through natural attrition) from 55 to 35

Stock take time reduction from 1.5 days to 0,5 day


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Mpofona Economic Development Forum Establishment (60 ppl)

Mpofana local municipality did not have an economic development forum to take a

leading roll in unlocking the value in the local supply chains (particular agriculture,

dairy, tourism and manufacturing) The purpose of this project was the facilitate a

process where a common vision is developed, common objectives, supply chain

opportunities are identified and packaged for implementation. The project involved

over 60 key local, regional and provincial stakeholders (including service providers,

channel partner, intermediary organizations, consumers and users)

A number (+/- 50) key projects were identified of which 2 where prioritised in terms of

impact to the area and the optimization process (e.g. shared contact database)


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NamITech Africard Merger (100+ people) & Namitech Strategic Intent

Actualization Process

At Namitech I was responsible, as part of the project office, for a number (19) of key

projects to deliver to the overall vision and objectives of our division. Key projects

included Supply chain optimization, ISO and new product development.

These projects required

Liaising with the executive team (MD level) regarding goals, objectives,resources

Conducting presentation, workshops, issue identification and canvassing supportfrom all levels

Developing process maps, information flow, budget flow and documentationcontrol points (including measurements metrics)

My final project with Namitech was to manage the merger of Africard withNamitech moving both divisions into a new warehouse, and manufacturingfacility, new manufacturing space and location (+/- 3 million cards) involving overa 100 staff.


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uMngeni Economic Development Board (60 people, 700+ stakeholders)

The development board project involved researching best international practices,canvassing stakeholders to establish their needs and requirements and developing a

model that allows to integrate these best practices into a integrated model and

business plan.


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uMngeni Investment Promotion (25+ people)

. The purpose of this project was to define

the business process of implementing an

investment support programme for

uMngeni Municipality,

The process include

Stakeholder meetings

Negotiating with prospectiveinvestors (Vodacom, Dialogue etc)

Business case developmentincluding scenarios

Supply chain verification

Supplier management

Project Management etc


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Radio Khwezi

The radio kwezi involving almost 200

volunteers and staff was to analyze the

current processes and to develop a new

business model for marketing and

administering short advert services.

Included being a sales development

programme for staff, POS defining, payment

mechanism and contractual requirements.


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OwnershipSeratoa Business Services is a CC company owned by Charles L. Szente. With direct

staffing is provided via contract staff with contract staff taking into account Employmentequity requirements.

Addition services are procured from a national and international base of contractedspecialists. Under the relevant section of the Codes of Good Practice gazetted on 9thFeb 2007: the company qualifies for a BEE procurement recognition level of 100%(Level 4)

The company has interests in a national business brokering firm, as well as SMME

investment promotion projects.

Documents

Seratoa Business Profile