Sears Canada (SCC) - Scotiabank Back to School Conference Presentation - 09.17.13.pdf

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    September17,2013

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    This presentation contains information which is forwardlooking and is subject to important risks and uncertainties.

    Forwardlooking information concerns, among other things, the Company's future financial performance, business

    strategy, plans, expectations, goals and objectives. Although the Company believes that the estimates reflected in such

    forward

    looking information are reasonable, such forward

    looking information involves known and unknown risks,uncertainties and other factors which may cause actual results, performance or achievements to be materially different

    from any future results, performance or achievements expressed or implied by the forwardlooking information and

    undue reliance should not be placed on such information.

    Factors which could cause actual results to differ materially from current expectations include, but are not limited to:

    the ability of the Company to successfully implement its cost reduction, productivity improvement and strategic

    initiatives and whether such initiatives will yield the expected benefits; the results achieved pursuant to the Company's

    longterm marketing and servicing alliance with JPMorgan Chase Bank, N.A.; general economic conditions; competitive

    conditions in the businesses in which the Company participates; changes in consumer spending; seasonal weather

    patterns; customer preference toward product offerings; changes in the Company's relationship with its suppliers;

    interest rate fluctuations and other changes in funding costs; fluctuations in foreign currency exchange rates;

    the possibility of negative investment returns in the Company's pension plan; the outcome of pending legal

    proceedings; and changes in laws, rules and regulations applicable to the Company. Information about these factors,

    other material factors that could cause actual results to differ materially from expectations and about material factorsor assumptions applied in preparing forwardlooking information, may be found in this release and in the Company's

    2012 Annual Report under Section 11 Risks and Uncertainties and elsewhere in the Company's filings with securities

    regulators. The Company does not undertake any obligation to update publicly or to revise any forwardlooking

    information, whether as a result of new information, future events or otherwise, except as required by law.

    Forward

    Looking

    Statement

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    5,943 5,845 5,733

    5,2014,939

    4,619

    47 3 526 52 0 49830 7

    124

    0.2

    0.4

    0.6

    0.8

    1.0

    1.2

    1.4

    1.6

    1.8

    2.0

    1.0

    2.0

    3.0

    4.0

    5.0

    6.0

    7.0

    2006 2007 2008 2009 2010 2011

    Revenue

    EBITDA

    1. In$Millions

    2.

    2010

    2011in

    IFRS;

    2007 2009

    in

    GAAP

    SameStoreSales 0.1% 1.1% 1.6% 6.8% 4.4% 7.5%

    EBITDA%ofRev. 8.0% 9.0% 9.1% 9.6% 6.2% 2.7%

    HISTORICAL

    PERFORMANCE

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    AMAJORCANADIANRETAILERWITH:

    Majorsalesvolume

    Loyalcustomers

    and

    associates

    Astrongbalancesheetwithnodebtandagoodcashposition

    THAT:

    Lostitsretailrhythm

    Lostrelevance

    THATIS:

    Readytochange

    Committedtotransformation

    WhereWeWereWhenourTransformationstarted

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    STRATEGICFRAMEWORK

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    CREATING

    MAXIMUM

    VALUE

    MERCHANDISINGVALUE

    CoreRetailBusinessTrading

    5PillarsofGrowth

    1

    COST/EFFICIENCYVALUE

    Rightsizing

    Outsourcing

    2

    HIDDENVALUE

    Reviewnonstrategicassets

    Maximizerealestate

    potential

    3

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    The

    Transformation

    Roadmap

    2012 2015

    Next2Years

    EstablishRetailRhythm

    GettheBasics

    3Years+

    GrowThroughInnovation

    Year1

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    TRADINGOURSELVES

    OUT

    OF

    WHATWETRADEDOURSELVESINTO

    Finan

    cialPerforman

    ce

    Time

    A

    B

    C

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    1

    GETVALUERIGHT

    OPERATE

    THE

    BEST

    FORMATS

    ORGANIZETHERIGHTTALENT&CREATEAWINNINGATTITUDE

    BECUSTOMERDRIVEN,MARKETINGLED

    BUILDTHECORE

    2

    3

    4

    5

    FORMULAFORGROWTH

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    BUILDTHE

    CORE

    1

    Heroshopswheredollarshare=shareofmind

    Uniquebrandswithauthoritativeassortmentandexclusivity

    Shops ofbrands

    vs.

    branded

    shopsneeds

    driven

    merchandising

    Strategicalliances

    Complementaryservicesfromstoretohome

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    HERO

    SHOPS

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    STRATEGICALLIANCES

    NevadabyBuffalo PrivatebrandfootwearbyAldo

    Carters/OshKosh Penningtons fromReitmans

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    Season

    KickOffLOOK!Report

    RelevantSales/PartnerMarketingClearance

    MidSeason

    Savings

    SearsDays/

    Bounceback

    THESEARS

    CYCLE

    IncreasedBasketIncreasedStoreTraffic

    BecometheGoToRetailer

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    10% 14% 13% 11%18% 21% 23% 17%

    FallLOOK! HolidayLOOK! SpringLOOK! SummerLOOK!

    Before

    AfterMotivationtoShop

    LOOK!

    report

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    BRANDPOSITIONING

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    3

    Defineouruniquevalueequation:

    PriceXQuality

    XService

    Getcreditforvalue

    Begintobuildtrust

    CreditCardandLoyaltyPoints

    GETVALUE

    RIGHT

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    PRICE

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    QUALITY

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    SERVICE

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    Urban

    Full-line

    20 stores

    Mid-

    market

    Full-line94 stores

    Sears

    Home

    48 stores

    Corbeil

    34 stores

    Rural

    Hometown-

    Dealer

    246

    storesDirect

    MULTIFORMATRETAILER

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    SEARS

    HOME

    STORES

    Basedon

    success

    of

    Pinecrest,

    continued

    to

    improve

    assortment

    and

    layoutintwopilotstores:Ancaster andWhitby,openedJuly5

    MidtohighapplianceassortmentbyCorbeil Appliances

    Newbrands,includingChateaudAx,Broyhill,SimonLi

    Roomsettings,complementedbyHotSpots

    +9.7%vs.remainingstoresperformance

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    DIRECT

    IntroducedCatalogue

    Apps

    for

    iPad (Wish

    Book;

    LOOK!

    report)

    Grewemaillistandimprovedfrequencyofoffers

    SocialMediaEngagement(Twitter,Facebook,YouTube)

    AchievedbalanceofsaletoshifttoOnlinevs.Catalogue

    Focusedassortmentsandreducedomits

    GrewonlineHerocategoriesbestinCanadaassortment

    Researchdestinationforbigticketpurchases

    Establishednewcataloguecreativeandoptimizedpages

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    OrganizetheRightTalentandCreate

    aWinning

    Attitude

    Transformationrequiresleadership

    Leverage29,000

    loyal

    and

    dedicated

    associates

    wakeuptheorganizationtoactdifferently

    Itsinourbehavior.

    5

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    CREATINGMAXIMUMVALUE

    HIDDENVALUE

    3

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    UNLOCKING

    HIDDEN

    VALUEINITIATIVES

    Earlysurrenderofleasesannouncements:

    March2012:PacificCentre,Calgary Chinook,OttawaRideau

    Centre

    June2012:Calgary Deerfoot

    June2013:Yorkdale,SquareOne

    Cantrex

    April2012toNationwideMarketingGroup

    December2013:MedicineHat

    SoldinterestinMall

    Burnabypropertydevelopment

    Searsownedland:9acres

    Plansincludenewstoretoreplaceexistingstore

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    1. In$Millions

    2. ComparableEBITDAs;Excludesnoncompitems(impairmentlosses;sellingof4closedstores,Cantrex,HIPS)andJointVentures

    LASTFOURQUARTERSPERFORMANCE

    6.3 8.5

    99.7

    67.1

    (30.8)(13.5)

    10.7 12.9

    (20.2)

    (0.6)

    2011

    Q3

    2012

    Q3

    2011

    Q4

    2012

    Q4

    2012

    Q1

    2013

    Q1

    2012

    Q2

    2013

    Q2

    2012

    Jul

    YTD

    2013

    Jul

    YTD

    EBITDA

    +33.8%

    32.7%

    +56.2%

    +21.2%

    +97.0%

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    GETTING OUR BALANCE

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    100%

    Declining

    Growing

    Innovation

    Risk

    GETTINGOURBALANCE

    OFSALE

    RIGHT

    Wherewewere

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    GETTING OUR BALANCE

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    SolutionReallocation

    of

    space

    GrowherocategoriesProductlineswherewehaveearnedauthoritywith

    Canadians

    FixremainingcategoriesDepartmentstorecategoriesinwhichCanadiansexpect

    Searsto

    trade

    ExitreducingcategoriesMakeroomforexpansionofherocategories

    (example:Penningtons)

    GETTINGOURBALANCE

    OFSALE

    RIGHT

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    IN

    CONCLUSION Thisisathreeyeartransformationandwearehalfwaythrough

    Whenweactanddothingsdifferently,customersrespondpositively

    Thecategoriesinwhichwehavelaunchedthemostinitiatives(A&A

    andM.A.)areshowingpositivesamestoresalesgrowth

    Wehave

    many

    new

    opportunities

    as

    we

    progress

    into

    the

    second

    halfof2013

    CreatingTotalValueforSearsCanadaisabalanceofMerchandising

    Value,Cost/EfficiencyValueandHiddenValue

    Weneedallstakeholderstobelieveintheopportunity

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