CAREER ENHANCEMENT

BOOKLET

By

EDWARD M. JOYNER

VOCATIONAL TRAINING COORDINATOR

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How to Guide on: Choosing a Career Preparing a Resume Preparing for a job Interview

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CHOOSING YOUR CAREER

Planning Your FutureYou must put considerable time, effort, and thought into getting a job if you want to

have a rewarding and fulfilling work life. Think about your life, your interests, things

you are good at (and those you are not) and the experience that have given you the

most satisfaction. These make sound career decisions. I am sure as DCC graduate

you made many important decisions during your life, such as choosing the College,

selecting your Major, and changing major at least once in your college life.

Therefore, choosing your career will be another important decision you have to

make.

SELF ANALYSISYou must do some research to decide what type of job you want to have. Take some

time to answer these questions.

Which courses have you enjoyed most and least in school?

Recalling projects, on which you have worked in class, in companies or at work

which ones did you like or dislike?

Do you enjoy working most with records, people, ideas, or things?

Do you enjoy working more with your mind, or with your body?

Do you prefer working independently on a project, or with a team?

How important to you is being your own boss?

In what type of work office setting do you function best: a quiet office, an

environment with a lot of activity and people, or outside locations?

What type of work schedules would you prefer: fixed or flexible? Would you

enjoy working days, nights, or even weekends, how eager are you to work

overtime?

What is important about the geographical location of your job in terms of

climate, size of area and location? Do prefer a particular city, region, etc.?

For what kind of organization would like to work, large or small, established or

new? Commercial or government, or nonprofit?

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With whom you would like to work?

How would you like to dress for work?

What types of material rewards are important for you in terms of salary,

commissions, fringe benefits, security?

What about job training?

What are your career goals five years after graduating from college?

Your answer to these questions will help you identify the type of career that would

offer you the most satisfaction and success.

MANY JOBS ARE AVAILABLEArmed with your self-assessment, you should secure additional information – about

possible occupation, demographic trends, and industries and companies that are

interested. You should ask current employees (the nature of work, working condition,

job outlook, etc.). You have to know about the job trends and industry and company

information. You have to use your network to get information about jobs available.

This search can start with your friends, family, professor, college alumni, or with a

personal or professional connection.

Good luck with your job search

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WHAT IS A RESUME?

Preparing Your ResumeA resume is a brief record of one’s personal history and qualifications that is typically

prepared by an applicant for a job. (What I have learned and what I have done).

The emphasis should be in the future rather than the past; you must show how your

education and work experience have prepared you for future jobs. Be realistic about

the purpose of your resume. The purpose of the resume is to get you an interview,

and the purpose of the interview is to get you a job. A resume is your way to an

interview, most of the time it’s the first line of contact. It gives the first impression.

And you should write it well, it will give a positive impression of yourself.

If you write your resume in a professional way, it will help convince the company that

you are the ideal candidate for the position. The job of the resume is to secure for

you an interview.

Research and experience shows us here in Saudi Arabia that for each available job

opening there might be as many as 50 to 3000 resumes submitted. Therefore your

resume should convey your hiring value over a competing individual for the position.

The layout of your resume is also extremely important. Your resume needs to

maintain a professional and “clean” appearance. It should allow the reader to access

the information quickly. Neat margins, adequate “white space” between groupings,

and indenting to highlight text, aid the ease of reference to the material. Use

“bolding’ and italics sparingly. Overuse of these types of highlighting features

diminishes their effectiveness in promoting the material they highlight.

The contact information (how the reader can reach you) is in essence, the most

important information in the entire document. Make certain your name, address,

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phone number, and email address are clearly visible and at the top of your

document.

You should also pay close attention to your format and layout so that you make

effectiveness use of the space available to you on the page.

Don’t include any negative material on your resume at all. If that’s not possible, try to

soften the negative impact as much as possible.

Watch your wording when describing your work experience. Be positive and

confident, but not smug.

Don’t guess. If you’re not sure about your dates of employment or any other

information on your resume, check it. One inaccuracy on your resume can make the

rest of your information suspect. Check very carefully for grammatical and spelling

errors. Honesty is even more important than accuracy, so be careful about telling the

truth. You might be able to talk your way out of an honest mistake, but if you’re

caught in a lie, you’re finished.

First make sure everything on your resume has a good reason for being there.

Second, make sure everything on your resume is arranged in an orderly and logical

manner. Present your most important information first and follow through with the

rest of your information in descending order of importance.

Regardless of what your resume says, if it doesn’t look nice, you’re in trouble. It

should be laser printed on good quality paper, with text arranged in a pleasant

manner. It should be prepared in a typeface size that is easy to read (preferable 12

point, but no smaller than 10 point).

RESUME LENGTHThink about the person receiving your resume. He spends no more than 30 seconds

looking at each resume during the initial screening. How much information recruiters

are expected to read in less than a minute? Get to the point and say goodbye.

Companies want to hire you not marry you!6

Many students are confused about how much is too much. And they think the thicker

the resume, the more impressive the applicant? This is not true. Managers prefer a

one-page resume for entry-level positions, and two pages for unusual

circumstances. Too much information is as bad as too little.

Your resume must be attractive, easy to read and concise, but a resume that does

not fill one page may tell the employer that you have little to offer.

Focus on your accomplishments and achievements. Tell prospective employers

what you’ve done in your past and current jobs.

RESUME FORMATThe content of your resume is more important than the format, but first impressions

are lasting. Before you begin writing your resume, think about the format, because

some format decisions will affect the amount of space available to present your

qualifications and background.

Customize your resume for each employment opportunity

Print your resume on a laser printer

Use different type of faces and different size and style of make different parts

standout

Choose simple, easy-to-read typeface

Avoid special effects

Use a simple format with lots of white space

Use short paragraphs

Use logical organization

Format your resume on standard-sized paper (81/2 by 11 inches, or A4) so it

can be filed easily

Avoid brightly colored papers

Dark colors do not photocopy well

Choose white or an off-white (create)

Use paper of good quality, 20-pound bond

Present a professional, conservative appearance

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Your resume should 100% free from error – in content, spelling, grammar, and

format.

RESUME CONTENT There is no such thing as a standard resume

But there are standard parts of a resume

INFORMATION SHOULD THAT BE INCLUDED ON A RESUME Name, address, and telephone number

Job objective

College major, degree, name of college, and date of graduation

Jobs held, employing company or companies (but not complete mailing

address or the name of your supervisor).

INFORMATION WANTED ON A RESUME Dates of employment, and job duties

Special aptitudes and skills

email address

INFORMATION NOT WANTED ON A RESUMEYou should not include any information related to bases for discrimination such as:

religion

age

gender

photograph

marital status

high school activities(Note: I am not sure about this information in Saudi regulations)

IDENTIFYING INFORMATIONYour name and your address including your phone number are crucial. Your name

should be the very first item on the resume arranged attractively at the top. Use your

complete name, avoiding any nicknames. Do not use a personal title such as Mr. a.

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It is not necessary to include the heading “Resume” at the top (if your name is the

heading, it stands out in the recruiter’s minds).

If you will soon be changing your address, include both your old and new addresses,

along with the relevant dates.

If you will soon be changing your address, include both your old and new addresses,

along with the relevant dates.

If you will be away from your phone, get an answering machine (to enable people to

contact you).

JOB OBJECTIVEThe Job Objective section is a short summary of your area of expertise and career

interest. Recruiters want the objective stated so that they will know where you might

fit into their organization.

The objective must be personalized – both for you and for the position you are

seeking and it must be specific enough to be useful to the employer, but not so

specific as to exclude you from many types of similar position.

EDUCATIONUnless your work experience has been extensive, and directly related to your job

objective, your education is probably a stronger job qualification, therefore it should

come first in your resume. List the title of your degree, the name of your college,

your major, and expected date of graduation (month and year).

List your GPA if it will set you apart from the competition (at least 3.0 on a 4.0 scale).

If you have made the dean’s list include it. Unless your course of study provides

distinctive experience that uniquely qualifies you for the job, avoid including a

lengthy list of college courses.

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WORK EXPERIENCEA list of any work experience-is a plus. If your work experience has been directly

related to your job objective put it ahead of the education section. Include skills you

have developed (human relations, communication skills) and show the employer you

have the ability to work well with others (your communication skills). Competence

and good judgment innovation and computer knowledge are assets that can be

included on your resume.

In relating your work experience use either

Chronological OrganizationOrganize your experience by date, describing your most recent job first and working

backward

Function and OrganizationOrganize it by type of function performed (such as supervisor or budgeting)

OTHER RELEVANT INFORMATION Foreign language

Competence in common software programs such spreadsheets, work

processing (non-business major)

Include any honors or recognition that have relevance to the job you are

seeking

Membership in business related organization

Involvement in volunteer

Include your hobbies and special interest

Travel experience

Willingness to travel.

REFERENCESA reference is a person who has agreed to provide information to a prospective

employer regarding a job applicant’s fitness for a job.

The name and address of references should not be included on the resume itself.

You may add (references are available upon request). 10

Your references should be professional references (University Professor with whom

you have had a close and successful relationship).

ELECTRONIC RESUMESAn electronic resume is a resume that is stored in a computer database designed to

help manage and initially screen the job applicant.

The applicant may mail or fax a paper of their standard resume, which is then

scanned into a database.

On interviews, always bring along fresh copies of your resume.

Sample Resumes Below:

Muhammed A. Dawud11

Saudi Arabia Tel: (+966) 03-8560162SAIHAT, 31972 Mobile: (+966) 0502258012P.O. Box: 1230 E-mail: satuf325ss@hotmail.com

Personal:

Nationality : SaudiDate of Birth : 17/04/1406 H Place of Birth : Saihat, /Saudi ArabiaMarital Status : Single Languages : Arabic & English

Objective:Seeking a long-term career that utilizes & extends my knowledge & capability in computer related fields, in addition to gain more knowledge in maintenance repair activities.

Education:

Associate Degree (Computer Applications): September 2003 - June 2006Dammam Community College - Branch of King Fahad University of Petroleum & Minerals, Dammam, Saudi Arabia.

Computer Related Courses:   o Introduction to Programming (VB.NET).o PC Maintenance & Troubleshooting (A+ Certification).o Microsoft Office 2003 (Access, Excel, Word, PowerPoint).o Keyboarding (English).o Introduction to Web Authoring & Design (ASP.NET).o Introduction to Networking.o Windows Server 2003.o Business Communications.o Human Relations & Psychology.

Experience

o Summer Internship Program for 8 weeks (June 25, 2005 to August 18, 2005) in Saudi Electricity Company (SCECO) Projects Division. During this program I learned how to deal with the Users Accounts on the server and design a web applications and pages.

o I made a web forum to the my college www.dccnet.net that to help the students to share their experience together.

Other:

Skills: o Very good English (reading, writing, speaking) o Keyboarding Speed (more than 40 w/m).o Computer maintenance and dealing with the hardware o Creating a Wireless networks Hobbies:o Cars and their high performance engine o Design and drawing by computer (Photoshop, 3D studio max) Interests:o Improving my computer skills & capabilityo Learning new & interesting issues related to computero Maintenance Repair Activities (Mechanical and Electrical).

References Available Upon Request

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Abdullah M. Dossary

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 Saudi Arabia Tel: 03-8392482Eastern Province, Dammam, 31492 Mobile: +966-503886755 / +966-503830335 P.O.Box: 8930 E-mail: Downloadman00@hotmail.com

Personal  

Date of Birth: Oct/11/1984   Marital Status: Single

Place of Birth: Al-Ahsa  Personality: Cooperative - self motivated - open minded

Nationality: Saudi   Languages: Arabic & English  

Objective 

Seeking a long-term career that utilizes & extends my knowledge, capability and work experience. 

Education 

Associate Degree (Accounting): September 2003 - June 2006Dammam Community College - Branch of King Fahd University of Petroleum & MineralsAverage Above 3.00 out of 4 

Relevant Courses 

Accounting Related: ● Principles of Accounting I, II        ● Intermediate Accounting I, II      ● Accounting Information System      ● Managerial Accounting      ● Auditing      ● Cost Accounting      Other :                ● Business Communications            ● Human Relations & Psychology      ● Business Law● Retail Management  

  

● Microsoft Office 2003 (Access, Excel, Word, PowerPoint)          Experience                 Summer Internship Program for 8 weeks (June 25, 2005 to August 18, 2005)Saudi Cement Company(SCC)          Financial Department            

REFRENCES AVAILABLE ON REQUEST

Ali A. MohammedSaihat, Saudi Arabia

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Tel: 03-8501210 Mobile: 0555883711Po-Box: 67 Ras Tanorh 31311, Saudi Arabia

maistro300@hotmail.com

Objective: Seeking a long-term career in a professional environment as a Financial Manager in which I can utilize my professional expertise in the field of Industrial or Trading Projects.

Personal: Date of Birth: 02/05/1984, Place of Birth: Dhahran, Nationality: Saudi, Government No: 1010779765, Family Status: single,

Education: Associate Degree of Accounting Completed 2006King Fhad University of Petroleum and Minerals Dammam Community College

Relevant Course Work: Principles of Accounting I Principles of Accounting II Computer Application I Computer Application II Intermediate Accounting I Intermediate Accounting II Cost Accounting. Managerial Accounting. Auditing.

Certificates: English Course

Experience: Summer Internship Program for 8 weeks (June 25, 2005 to August 18,2005) I worked as accountant in Saudi Telecom Company (STC)

Skills: Microsoft Office 2003 (Access, Excel, Word, PowerPoint) Keyboarding (English)

Ability to work as a team player Organized and able to plan Willing to learn every day Flexible, Adaptable and open to change. Excellent communication

Hobbies: Playing Sports (Basketball, Football, Swimming )

Interests: Improving my computer skills and capability. Learning new and interesting issues related to computers.

References Available Upon Request

Muhammad127 Anywhere Lane

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Toronto, ONA1B 23C

EDUCATION

Accounting Diploma - April 1999Humber College

COMPUTER SKILLS ACCPAC Plus, Simply Accounting, Cantax, MS Office, Lotus 1-2-3, QuattroPro,

WordPerfect

EMPLOYMENT EXPERIENCE

Accounts Payable Supervisor/Junior Account (Contract) - June 1998 – present J.J. Ltd. Supervised one data entry clerk Processed and paid invoices and sales staff expenses Reconciled vendor statements Responded to vendor inquiries Bank reconciliation Purchased office supplies

Accounting Clerk - Summer 97J.J. Barristers Journalized entries Handled Accounts Receivable Prepared and deposited daily banking Reconciled cash report Handled petty cash

Accounting Clerk - Sept. 94- Aug. 95M.M. Construction Ltd. Analyzed General Ledger accounts and detected discrepancies Posted to General Ledger Ran reports and prepared month-end closing Billing and collections Job order costing

Bookkeeper - Oct. 1993- Aug. 1994J.J Staffing Managed bookkeeping functions: Accounts Payable, Accounts Receivable, and Payroll Applied Intermediate Accounting principles and process Prepared Trial Balance Prepared and analyzed Balance Sheet and other financial statements Prepared and submitted government remittances

REFERENCES PROVIDED UPON REQUESTJO SLOW

121 Anywhere DriveToronto, ON A1B 2B1

(905) 555-5555

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Email: joslow@hotmail.ca

HIGHLIGHTS OF QUALIFICATIONS

TECHNICAL SKILLS:

Operating Systems:

Knowledge of MS-DOS, Windows 3.x, Windows 95/98, Windows NT 4.0, Unix Configured protocols and Internet addresses to run internet under windows 95

Software Packages:

Proficient in Corel WP Suite 8, MS Office 95/97 Pro, Wingate Pro, Ghost 4/5

Programming Languages: Using Visual Basic, developed membership tracking and accounting system for a Ski

Club Assessed needs and developed a system for use in a small business integrating an

inventory and supply management system that linked to the supplier using Visual C++ Developed a personal web homepage using CGI and HTML Able to consolidate the 4nfs into a logical database design and create databases in SQL

Networking Technology: Knowledgeable in LAN Tech., Topologies, Protocols, Internetworking

INTERPERSONAL SKILLS:

Self motivated individual dedicated to completing a task Ability to work well under pressure and with deadlines Equally effective as an individual or as a member of a team Able to grasp new ideas and concepts very quickly

EDUCATION

Computer Programming Diploma April 1999Humber College

EMPLOYMENT EXPERIENCE

Computer Technician Sept. 1998- presentHumber College

Technical Support Sept. 1997-Jan. 1998Blue and Brown Enterprises

Internet Lab Instructor March 1997- Dec. 1998Seneca College

Programming Assistant Aug. 1998- Oct. 1998A.J Direct

Technical Support Nov. 1997- July 1998

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Humber College

REFERENCES PROVIDED UPON REQUEST

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Slow Jo2007-236 Anywhere Blvd.Toronto ON A1B 2C3

Tel: (416) 777-7777 slowjo@sprint.com

PROFILEComputer Information Systems graduate with strengths in Networking concepts, COBOL, C, Visual Basic, and JCL.

EDUCATION

Computer Information Systems Diploma April 1999 Humber College, Toronto ON

COMPUTER SKILLS

Languages:C, C++, SQL, JCL, COBOL, HTML, Visual Basic

Networking:Network Management, Digital Telephony, TCP/IP, Transmission/Switching, LAN, Telecommunications Concepts

Platforms:MS-Windows 3.11, MS-Windows 95, UNIX, Dos 6.2, Novell 3.X

Applications:Ms Word, Excel, Paradox, Access

EMPLOYMENT HISTORY

Lab Peer Tutor Sept.1998-presentHumber College, Toronto ON Assisted students in using different software applications Tutored students one-on-one and in groups concerning computer languages

Kitchen Manager 1994-1998J.J's Soup and Sub Managed and scheduled a staff of six Resolved customer inquiries and complaints

REFERENCES AVAILABLE ON REQUEST

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JASMINE DOLE11 Anywhere Lane

Toronto ON A1B 2C3Cell: (416) 444-4444

E-mail: jasmine@aol.com

EDUCATION

Computer Programmer Diploma April 1999Humber College of Applied Arts and Technology, Etobicoke, Ontario

HIGHLIGHTS OF QUALIFICATIONS

Developed a personal web homepage using CGI and HTML Assessed needs and developed a system for use in a small business integrating an inventory

and supply management system that linked to the supplier using Visual C++ Introduction to UNIX Using Visual Basic, developed membership tracking and accounting system for a Ski Club Excellent communication and business writing skills Self motivated and determined Ability to work well under pressure and with deadlines Equally effective as an individual or as a member of a team Ability to learn quickly

COMPUTER SKILLS

Visual Basic C and C++ COBOL ParadoxVisual C++ Spreadsheets Web Design OODMicrosoft Office JCL UNIX SQLSimply Accounting Internet (Netscape) Telecommunications ExcelSystems Analysis Windows 95 Windows 98

EMPLOYMENT EXPERIENCE

Assistant Manager June 1998 to PresentAerofleet Services Managed a staff of 15 employees Planned employee schedules, improved employee and customer relations Dealt with customer complaints

Dispatcher Oct 1989 to June 1998Aerofleet Services Answered telephones and dispatched Limousine orders Data entry Supervised employees in my shift

Referenced Available Upon Request

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JANE A. DOE29 Klondike Rd. Unit #2

Scarborough, ON M7G 7G7Telephone: (416) 458-4585

E-mail: jane12@hotmail.com

Profile: Energetic Computer Engineering Technology graduate with strengths in System Administration, Networking, and computer languages.

Education

Computer Engineering Technology 1999Humber College Toronto, ON

Computer Skills

C, C++, Visual Basic, Assembler, SQL, Java Linux, Unix, Networking, System Administration Installation of computer hardware systems

Academic and Lab Work Highlights

Played System Administrator using a Linux System that I installed at the college and at home Wrote a program to simulate a CPU “fetch and execute” cycles Wrote programs in Assembler, C, C++, Visual Basic, Java, SQL Created an editor in C++ to process documents like the MS Dos Edit program Built an experimental database to keep track of a manufacturing process Designed and built an experimental mouse that navigates a maze autonomously Built simple electronic circuits Built a network at home using a 486 running Linux and a Pentium 2 running Windows 98 Built a power supply

Work Experience

Peer Tutor – Communcations 1996 – 1997Humber College Toronto, ON

Mechanic’s Assistant 1995 - 1996Rama’s Repair Service (Freelance Mechanic) Toronto, ON

- REFERENCES AVAILABLE UPON REQUEST -

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JANE A. DOE Adoe34@hotmail.com131 SOMEWHERE CRCL. TORONTO, ON Home: (416) 215-4686M5F 5H6 Cell: (416) 489-9846

PROFILEA Humber College Electronic Technician graduate, with two years of experience in failure analysis. Dedicated

and motivated with excellent communication skills and initiative to get the job done.

HIGHLIGHTS OF QUALIFICATIONS Implemented an unlimited solution where I worked with Engineers to set up a detailed log file of each

failed card, so that it would be easier to analyze the cause of failure. This increased our cycle time. Further increased cycle time by implementing additional solutions.

Achieved highest utilization and yields from the thermal cycle chamber Designed a temperature data acquisition sensing circuit to detect temperature changes in the range of 20

Deg through 40 Deg. This was demonstrated through Dos, using assembly and C programming. It was also illustrated with LABview.

Designed and built an AC/DC power supply ranging from +15v to –15v at 1A with a maximum 30mv output ripple

As a group project, designed and built a RF and direct line Morse code keyer

RELATED SKILLSTechnical: Soldering. Reading Schematics, Troubleshooting, Technical Writing

Software: Assembly language, C and C++, Program CC, Siemens PLC, LABview, Matlab, AutoCAD 14, Dos, Windows 95/98, Microsoft Excel, Internet (Netscape/Explorer)

EDUCATIONElectronic Technologist Diploma (graduated August 1998)Humber College

Electronic Technician (graduated December 1997)Humber College

RELATED EXPERIENCEFailure Analysis TechnicianCELESTICA, Toronto, ON 1996 – PresentA high-end computer boards and accessories manufacturing plant Root cause analysis down to the component value, on sun Microsystems networking cards Responsible for recording fails and all findings in a F/A data base Work with Engineers to initiate resolutions of quality issues Assist Engineers with monitoring and maintaining Thermal cycle chamber As team leader, report all problems and resolutions at department meetings Training all new employees within Failure Analysis sector

Electrician Assitant

PRIESTLY ELECTRIC, King City, ON 1994 - 1995 A Residential and Industrial contractor Prepared tools and materials required for daily jobs Handled minor wiring jobs such as, fuse boxes, switches, plugs

Assistant Manager

SWISS CHALET RESTAURANT, Aurora, ON 1990 - 1996

REFERENCES AVAILABLE UPON REQUEST

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Microsoft CertifiedProfessional

John Doe32 Anywhere Blvd.

Toronto, Ontario, M6F 4F6(416) 458-9856 , e-mail – Doe@ican.net

Computer Skills

Windows NT Serv NT Workstation Cisco Router JCL/MVS UNIX/LINUX

Microsoft Office 97 SQL Systems Analysis Visual Basic SNMP fundamentals

TCP/IP C/C++ COBOL Digital Telephony

Generic Skills

Quick learner Detailed person Observant

Above average command of written and spoken English

Leadership abilities

Awards and Achievements

President’s letter 1st, 3rd, 4th, 5th, 6th Semesters; Computer Information Systems Humber College Honour Roll, all six Semesters; Computer Information Systems Bill Yardy Memorial Award, 1998 Humber College Accounting Faculty Department Award, 1997

Education

MCSE – Windows NT Server 4.0, Server in the Enterprise, TCP/IP, Exchange 5.5, Workstation 4.0, and Networking Essentials.Applied Information Management Services Inc. Etobicoke, Ontario

LAN Design and Administration – Post Graduate DiplomaHumber College, Etobicoke, Ontario. May 1999 – with honours.

Computer Information Systems – Telecommunications Option Diploma ( Co-op )Humber College, Etobicoke, Ontario. May 1998 – with honours.

Bachelor of Arts in Community Studies Degree – Sport Administration OptionUniversity College of Cape Breton, Sydney, Nova Scotia. 1987 – with honours

Work Experience

LAN – Night School Instructor, Humber College, Etobicoke, OntarioMay 1999 – present

Technology Analyst, Network Services, Humber College, Etobicoke, OntarioDecember 1997 – May 1999

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Provided technical support and troubleshooting for Helpdesk work orders for Novell 3.11 network through Humber College

Installing images and troubleshooting problems on Windows NT network using ghost Developed software for installing instructions for College Placement Tests

Technology Analyst, Coca-Cola Beverages Ltd., Toronto, OntarioMay 1997 – August 1997

Member of team responsible for nationwide rollout of Windows NT with Win 95, Office 97, Lotus Notes 4.52, Client Access and other specialty software from Novell

Ordering software and hardware for Desktop Technology Services PC Troubleshooting Meridian telephone support using switchview software

Lab – Peer Tutor, Humber College, Etobicoke, OntarioSeptember 1996 – December 1997

C/C++ Programming COBOL Introduction to Personal Computing Business Statistics

Interests and Activities

Playing golf, basketball, and squash

REFERENCES AVAILABLE UPON REQUEST

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Chi Cheung253 121st St. W., PO Box 212

Toronto, ON, M7G 5G7(416) 458-9745

CCheung@hotmail.com

PROFILE

LAN Design and Administration graduate with Electrical Engineering background. Strengths in technical and network support.

QUALIFICATIONS

Skilled in network troubleshooting and maintenanceKnowledgeable in Windows 95, Windows NT, NetWare 3.x/4.x and Unix operating systemsExperienced in using Fortran, ACCESS, DB2/SQL, and HTMLKnowledge of network adapter cards, routers/bridges and lower layer protocols

EDUCATION

Post-Graduate Certification in Local Area Network May 1999Design and AdministrationHumber College, Toronto, Ontario

Bachelor’s Degree in Electrical Engineering July 1984North China University of Technology, Beijing, China

EXPERIENCE

Computer Engineer/Assistant Engineer March 1998Computer Center of the Design and Research Institute, Beijing, China

Responsible for WAX785, PDP 11/23 plus Technical SupportDeveloped application software for industrial area and architecture

Technical Manager/Electrical Engineer January 1997Acousticguide Ltd. Beijing, China

Provided Electronic Product Support including PC, Audio & Video System and Electronic Assemble Equipment

REFERENCES AVAILABLE UPON REQUEST

COVER LETTERS

“Do I really need a cover letter?” Yes you do, the cover letter is more than a

way to dress up your resume. It has a beneficial purpose. If written well

(focusing on how and why your particular skills, experience, achievements and

personality can benefit a specific position and company), your cover letter can

encourage your reader to turn to your resume with genuine interest.

What the Cover Letter Does that the Resume Doesn’t. While your cover

letter acts as an introduction, it can also take your résumé’s information one

step further by showing your reader how your history and past achievements

can be applied to meet the needs, concerns, missions, and goals of the

company you’re targeting. In this way, your cover letter not only confirms your

qualifications for the position, but also indicates that you are the right person for

this company.

TWO TYPES OF COVER LETTERSThere are basically two types of cover letters. One is used in submission to an

ad or known position opening, commonly known as the “standard” cover letter.

This type of cover letter is easier to write for an obvious reason – some of the

criteria of the position is being made known through advertisements or network

contacts, thus aiding the writer in knowing what specific criteria and needs the

reader wants addressed.

The second kind of cover letter is commonly called a “broadcast” cover letter.

This type of cover letter is used when targeting companies of interest but when

no known position opening is being made public (or may not even, at the

present time, exist).

THE BASIC ELEMENTS OF THE COVER LETTERFirst of all, the layout of your cover letter is as important as the layout of your

resume. Keep in mind that the first thing your reader will see in your cover letter

(okay, it’s actually the second thing they’ll see, following your envelope, we

recommend using a 9 x 12 white envelop). Your cover letter should

complement your resume in style, layout letterhead, print and paper quality.

Cover letters normally follow this general outline:

Your contact information (letterhead): Make certain this is easy to read. When

all is said and done, your contact information is most important information in

the letter.

Name of contact and their title: Get the exact name and correct spelling

whenever you can ~ it will always have a greater impact than an anonymous

recipient greeting. Follow this with the name of company, street address, city,

and area code.

Jobe title or reference number: Re: ________________.

Dear: Use the exact contact name, Mr. __________, or Director of Human

Resources for Name of Company. Never use “Dear Sir or Madam,” “To Whom

It May concern.”

Opening paragraph: Although you may be tempted to come up with an

interesting opening sentence, there’s value for your reader in identifying for

them the ad or position to which you’re applying at the onset of your letter. Your

reader may be screening resumes for several positions, and including a

reference to the position title and location puts the reader on the right track.

Keep this introductory sentence to the point and brief.

The second line in your cover letter should be attention grabbing, should be a

summary of what the letter’s purpose is: “My background in ________,

_________, and __________appears to be a solid fit for the position of

____________> It is with genuine interest that I enclose my resume for your

review and offer a brief summary of how my skills may benefit {Name of

Company}’s _____________efforts.

The second paragraph: highlights not only those qualifications listed in your

resume, but also the extended skills and characteristics you possess that will

be of additional value to your reader and the position and company you’re

targeting.

Closing paragraph: This is the only place in the cover letter where you indicate

what you’re hoping to gain from this submission: a call and an interview. Avoid

using gimmicks or threats. We’ve seen cover letters that sound desperate and

nearly threatening, “If I don’t hear from you by {date} I’m going to call you.”

It’s perfectly fine to indicate that, with your reader’s permission, you’d like to call

them on such-and-such a date at a such-and-such a time to discuss the

position, with the added note that if this time is inconvenient they may leave a

message with the receptionist indicating a time that would be preferable. Make

this easy for your reader.

By the way, if you can’t be at your phone waiting for every call (you may wait a

long time), consider purchasing an answering machine.

What to Do after the Cover Letter and Resume Have Been Sent? It would

be wonderful if every resume and cover letter submission resulted in a

telephone call. Unfortunately, we live in the real world and it’s very competitive

out there. Be proactive in your job search. Be willing to follow up your resume

submissions with a phone call or a note that reiterates your interest and offers

to provide further information if necessary. Your reader may receive hundreds

of resumes, and hearing from you may move your resume closer to the top of

the pile. A good time frame to follow is that if you’ve heard nothing in the two

weeks following your submission, go ahead and follow up with a phone call or

note. Don’t do this by e-mail.

COVER LETTER CHECKLISTUse this checklist to ensure that your cover letter is complete:

One page only and limited to three targeted paragraphs

Type written or work processor, with full spell check and proofing

Written to someone specific, with the name and title spelled correctly

Company name and address are correct and complete

Quality bond paper, 8 x 11 inches, ideally the same as your resume

Three focused paragraphs (focused on the reader’s needs, not

yours)Closes with “Sincerely,” – anything else can be too chummy

Signed with a blue or black pen

Includes a P.S. for emphasis

Place the resume behind and fold in a tri-fold, with no staples

Type or neatly print address on envelope

Seal the envelope

Conservative stamp on the envelope

Final step: do not forget to follow up, or all the other steps will be in vain!

SAMPLE COVER LETTERS

The Cover LetterM. A. Abdullah

10th Street Khober-123, (033) 848-9557

April 27, 2006Director - Human ResourcesSaudi Aramco, KSA

RE: Network Technician Position

Please accept the attached résumé as an application for the position of Network Technician

The job description sent to DCC indicates a preference for self-motivated applicants who are technically adept and able to adapt easily to rapidly changing technologies. I am confident that you will find me well qualified for the available position.

Looking through my résumé, you will find an extensive background in: Network operating systems (Microsoft Windows, Client/Server) Network hardware (Novell, TCP/IP) LAN, WAN technologies Software packages (including: MS Office, Mail, SQL databases) Installing expansion boards, disk drives, and other peripherals Installing the Windows operating system and Windows-based applications maintenance and troubleshooting

All of these skills I acquired during my Associate Degree at Dammam Community College and during the one year with the New Horizon Computer College.

I welcome an opportunity to meet with you and discuss, in more detail, my qualifications for the Network Technician position.

Sincerely,M. A. Abdullah

The Cover LetterBart Sears195 Sherway GardensViolet Hill, OntarioW0W 1G1(375) 375-3757

May 12, 1998

Will B. Happy, Manager The Computer Spot155 Lark AvenueScarborough, OntarioM4C F5F

Dear Reader,

Recently, I have been researching the leading local companies in the Greater Toronto Area. My search has been for companies that are respected in their field and who provide on-going training programs. The Computer Spot keeps coming up as a top company.

As my enclosed résumé indicates, I will be graduating with a diploma in Computer Information Systems this spring. As a hard-working and well-disciplined individual, I have maintained a solid A average while working part-time as well as taking an active part in campus life. Through my volunteer and part-time positions in Humber College’s Student Services Department, I have developed strong interpersonal, organizational, and leadership skills. In addition to training staff in the use of computer software packages, I assisted in the recruitment, training and evaluation of peer helpers.

My work in the service industry has taught me responsibility and commitment. As an Administrative Assistant, I worked on my own and was responsible for running the department efficiently during my shift without managerial direction. As well, I have learned diplomacy in my dealings with customers and was committed to providing the best service possible.

I am very interested in pursuing a career with The Computer Spot. I look forward to the possibility of meeting with you to further discuss my qualifications.

Sincerely,

Bart Sears

The Cover LetterHarvey Greenback

125 Bundle LaneChatsworth, Ontario

N0G 1H0(519) 794 4757

July 18, 1998

Samantha Hill, Human Resources ManagerAnalog Corporation145 5th Avenue WestNorth York, OntarioM5G 1J6

Dear Ms. Hill,

Matthew Frook of ABC Computers told me of your need to find a Computer Lab Assistant -- he believes, as I do, that my qualifications are a good fit.

As a graduate student at Humber College, I was responsible for our lab management. This experience has enhanced my ability to think and work productively under pressure.

I am organized and detail-oriented, work well under pressure and deadlines, enjoy working with a variety of people, and have a great attitude. I seek a creative, growth-oriented, challenging position. I would like the opportunity to learn more about your company and the position. What you need and what I can do sound like a match!

An opportunity to further discuss details of the position and the contribution I can make to your company would be great. I will contact you on Wednesday to arrange an appointment that fits into your schedule.

Sincerely,

Harvey Greenback

The Cover LetterPenelope Quinn

455 Ambleside Drive, Snelgrove, Ontario M4H 2U5(405) 757-7575

May 29, 1998

Marvin BentleyBits and Bytes Galore6848 Rodeo DriveCaliland, OntarioG4M 3Y6

Dear Mr. Bentley,

It was a pleasant surprise meeting up with you at the Computer Fair this morning. My résumé is enclosed so that it may be circulated to the appropriate department heads when you contact them.

As we discussed today, I am interested in working for Bits and Bytes Galore in the Toronto area. As an experienced software specialist, I have proposed, planned, designed, managed, developed and delivered major software systems to users. In addition to having technical skills, I enjoy people, giving presentations and consulting. Bits and Bytes Galore appears to offer opportunities in customer support and development where my computing expertise and verbal skills would be put to great use.

Talking with you was a pleasure and has given me an excellent impression of Bits and Bytes Galore. When can we meet again to further explore the next step of our discussion? I look forward to hearing from you.

Sincerely,

Penelope Quinn

The Cover LetterTONY ANGELLONI

244 York AvenueKitchener, Ontario

N4F 8C3Home: (519) 555-3189

Messages: (519) 555 2137

September 12, 1998

Mr. Eric JonesHapco Inc.233 Smith StreetKitchener, OntarioM8E 8H5

Dear Mr. Jones,

Please find enclosed a completed application form and a copy of my résumé for the position of Computer Programmer with Hapco Incorporated. The position was advertised in the Toronto Star on August 29, 1998.

After graduating from Algonquin College with a Computer Programming diploma, I secured contract employment in Customer Service for IBM business accounts. This experience has resulted in enhanced problem solving, communication and interpersonal skills.

Later this week I will contact you to discuss the opportunity of a personal interview. If you have any questions before that time, I can be reached at the above numbers.

Sincerely,

Tony Angelloni

The Cover LetterPAUL GUTKNECHT

11374 Quivas Way Westminister, Alberta

R2P 3T4(688) 955-3999

February 25, 1998

Howard Mitchell, Vice PresidentBank SearchOne Financial Plaza, Suite 1800St. Alberta, AlbertaR2P 8S3

Dear Mr. Mitchell,

You heard from me last year, but an updated résumé is enclosed to ensure that I am still included in your Aactive file@.

My experience includes three years of accounting for an insurance company plus advanced computer skills. Most of my experience is in the insurance industry, but financial and investment services are of great interest to me as well. I would willingly relocate, if opportunities were unavailable in Alberta.

To discuss how my experience and skills could benefit your client assignments I will contact you next week.

Sincerely,

Paul Gutknecht

The Cover LetterJoan Collins

3200 Bayview DriveScarborough, Ontario

M3T 5B2(416) 923-4747

April 11, 2006

Ms. Claire McFaddenBeacon Press, Inc.3 Front St. Toronto, OntarioM3P 2J6

Dear Ms. McFadden,

Rita Marcus, an editorial assistant with your company, told me of your plans to expand your accounting department. I am enclosing a copy of my résumé. My background and interest in publishing will be of interest to you.

In June 1994, I graduated from Humber College with a diploma in accounting and economics, which emphasized taxation and managerial accounting. For the past three summers, I worked as an accounting clerk with Shiller & Rogers. Many of Shiller & Rogers clients are involved in publishing, thus giving me hands-on accounting experience for this industry.

Education, experience, potential, and enthusiasm are the qualifications I possess to be successful with your firm. The opportunity of a personal interview would be much appreciated. So that we may discuss my qualifications further, I will contact you later this week.

Sincerely,

Joan Collins

JOB INTERVIEW

If you have been offered an interview, it means that the potential employer or

human resource manager has received and read your resume. They have

determined that the information received was adequate enough to warrant an

interview. Regardless of how you feel about interviewing, good planning and

preparation for this event, in advance, can substantially improve your ability to

participate in a productive manner, and will increase your confidence level in

this portion of the job search process. Effective interviewing is more than

answering questions with the correct responses. It requires knowing what

questions to ask in return.

The purpose of the interview is to verify information on the resume. Explore any

issue raised by the resume. It is an opportunity for both the applicant and the

organization to which is applying to get information about the other.

PREPARING FOR A JOB INTERVIEWResearching the organization

Learn any thing about the organization

Study the competition

Understand the market.

PRACTICING INTERVIEW QUESTIONS

Tell me about yourself

How would you describe yourself?

Tell me something about yourself that I won’t find on your resume

What do you take real pride in?

Why would you like to work for our organization?

Why should we hire you?

What are your long run career objectives?

What types of work do you enjoy doing most? Least

What accomplishment has given you the greatest satisfaction?

What would you like to change in your past?

PREPARING YOUR OWN QUESTIONS How would you describe a typical day on the job?

How is an employee evaluated and promoted?

What types of training are available?

What is your expectation of new employees?

What is the organization plan for the future?

To whom would I report? Would anyone report to me?

What are the advancement opportunities for this position?

QUESTIONS SHOULD NOT BE ASKED Avoid putting the interviewer on the spot

Avoid asking about salary and fringe benefits during the initial interview

DRESSING FOR SUCCESS First impression

Pay attention to your dress

Dress in a manner that flatters your appearance

Wear clean, conservative clothing for the interview.

CONTROLLING NERVOUSNESS Practice mock interviews

Face whatever the interviewer throws your way.

To avoid excessive nervousnessArrive properly equipped

Arrive on time (10-15 minutes early)

CONDUCTING YOURSELF DURING THE INTERVIEW Observe the organizational environment very carefully, and treat people

with courtesy.

Maintain formality.

Greet the interviewer by name, with a firm handshake, direct eye contact,

and smile.

Wait till the interviewer is seated, and then take your seat.

Sit with your feet planted firmly on the floor

Avoid taking notes.

Never wander around the office.

Show interest in everything the interviewer is saying.

Do not concentrate so hard on formulating your response.

Answer each question in a positive, confident manner.

Answer each question as honestly as you can.

Do not try to oversell yourself.

If asked about salary expectation, try to avoid giving a salary figure.

Group interview (Several people interview you)

Try to know names and positions

Address the answer to everyone.

When the interview is finished ask the interviewer when you might expect

to hear from him.

COMMUNICATING AFTER THE INTERVIEWTry to learn from the interview.

Send a short thank-you note or e-mail message as a gesture of courtesy and to

reaffirm your interest in the job.

If you do not hear from the interviewer by the deadline date he gave you for

making a decision, telephone or e-mail for a status report.

HANDLING REJECTIONDo not spend your time after a job interview sitting by the phone waiting for

word on the hiring decision. Go on looking for a job.

If you did not get the job, do not get angry.

ACCEPTING A JOB OFFERA job offer is never “official” until is in writing.

Avoid making permanent plans until the confirming letter arrives. After the letter

of confirmation you should write your letter of acceptance.

Once You Accepted the Job OfferImmediately inform all other organizations at which you are seriously

considered for a position to withdraw your name from further consideration.

If you receive other job offer you should decline it.

DELAYING A JOB OFFERIf you receive one job offer from one company while you still have other job

interviews pending a request for time extension in a diplomatic way. Express

appreciation for the job offer, tactfully ask for an extension and close by

reaffirming your interest in the job.

REFUSING A JOB OFFERA refusal letter should be written in the indirect organization pattern. Beginning

on a neutral but relevant note states the refusal in neutral or positive terms.

BEFORE THE INTERVIEWBefore the interview, continue to give yourself positive messages throughout

the day, (“I’m a great candidate for this position. I can make a valuable

contribution to this company. I have skills and abilities that are worthy of

compensation and a job offer.”)

Get a good night’s sleep, and get up earlier than normal for early morning

appointments, so that you have plenty of time to get ready and relax.

SAUDI EMPLOYMENT WEBSITES

1. http://www.kfupm.edu.sa/jobnet/ الجامعة (JobNet) التوظيف شبكة

لطالب المخصصة2- http://www.saudisation.com/

3- http://job.naseej.com/index1.htm السعودة موقع l للتوظيف نسيج منتدى 4- http://www.bayt.com/bayt_new/ar/ بيت موقع

5- http://www.jobvertise.com

6- www.careersaudi.com

7-tauzeef.com

8-www.saudirec.com

9- jobsearch.about.com

10-www.saudi-directjobs.com

11-www.arabiancareers.com

12-www.nayif.com

13-www.reach4saudiarabia.com

14- www.al-araj.com

15-www.adeed.com

16- www.bestsaudijobs.com

17- www.saudijobs.com

18- www.allsaudi.com

19- sa.jobisland.com

Top 100 Companies of Saudi Arabia

www.sabic.com www.kingdom.com

www.dallah.com www.samba.com.sa

www.ccc.gr www.riyadhbank.com.sa

www.olayangroup.com www.alrajhibank.com.sa

www.sabb.com www.anb.com.sa

www.alfransi.com www.qcc.com

www.saadgroup.net www.alsuwaiket.com

www.alfaisaliah.com www.jadawelinternational.com

www.goldengrass.com www.aswadgroup.com

www.saudihollandbank.com.sa www.nscsa.com

www.alwataniapoultry.com www.argasksa.com

www.tihama.com www.almarai.com

www.bmahfouz.com www.saudi-fisheries.com

www.saudiceramic.com www.ajwagroup.com

www.zllc.com www.saib.com.sa

www.gasco.com.sa www.altayyargroup.com

www.aawsat.com www.napcogroup.com

www.fakiehgroup.com www.arab.net/scc-group

www.alesayi.com.sa www.namat.com

www.hhalireza.com.sa www.amiantit.com

www.gulfunitedinvestment.com www.sadafco.com

www.fursan.com.sa www.othaim.com

www.abahsain.net www.ncci.com.sa

www.alpha-trading.net www.alsubeai.com.sa

www.acs.com.sa www.saptco.com.sa

www.samama.com www.arasco.com

www.cristalarabia.com www.jeddah-cable.com

www.spimaco.com.sa www.aujan.com

www.yanbucement.com www.aecl.com

www.nadec.com.sa www.petrominoils.com

www.arabiacement.com www.alupco.com

www.aldrees.com www.tig-ksa.com

www.alkhadari.com www.osais.com

www.abb.com www.al-babtain-himb.com

www.al-alamiah.com www.baj.com.sa

www.altuwairqi.com www.akte.com.sa

www.fuchs.com.sa www.carriersaudi.com

www.saudinsure.com www.almukairish.dmp.net.sa

www.almajal-servicemaster.com www.agm-plast.com

www.siec.com.sa www.zahrangroup.net.sa

www.gaurdian.com www.nic.com.sa

International Employment Websites

1. CareerKey www.careerkey.com

2. CareerMosaic www.careermosaic.com/

3. Federal Government Job Openings www.psc-cfp.gc.ca/recruit/jobse.htm

4. Worknet www.worknet.ca/

5. Job Search.com www.jobsearch.com

6. Toronto HRDC JObs and Links www.toronto-hrdc.sto.org/

7. HI Tech Career Exchanges www.hitechcareer.com/

8. Job Shark www.jobshark.com/

9. CareerEdge www.careeredge.org

10. Campus WorkLink:NGR www.worklinkngr.com Select your new username and password by clicking on NEW JOB SEEKERS

11. Public Service Commission of Canada www.jobs.gc.ca/home_e.htm

12. PositionWatch (I/T Jobs) www.positionwatch.com/

13. Work Web www.cacee.com/

14. Youth Info-Job www.infojob.net/

15. Employment News www.employmentnews.com/

16. Canada's fastest growing online job directory www.JobFind2000.com/

17. Career Tips www.careertips.com/

18. Jobs in the Federal Government Public Service Commission of Canada www.psc-cfp.gc.ca

19. Ontario WorkinfoNet www.on.workinfonet.ca

Career & Employment Websites

1. Strategis www.strategis.ic.gc.ca/engdoc/search.html

8. Computer Science Graduate Programs www.gradschools.com/listings/canada/computer_ www.sci_canada.html

2. HiTech Career www.hitechcareer.com/

9. Informatics Search Group Computing Careers Online www.isgjobs.com

3. Canada I.T. www.canadait.com/

10. ProNet Search Services for Computer Professionals www.bisinc.com/careers/ccc/comprof.html

4. Association for Computing Machinery www.acm.org/

11. Computing Dictionary www.wombat.doc.ic.ac.uk/foldoc/index.html

5. Canadian Advanced Technology Association www.cata.ca/cata.htm

12. Information Technology Association of Canada www.itac.ca/

6. Canadian Association of Internet Providers www.caip.ca/

13. Software Human Resource Council www.shrc.ca/

7. Canadian Information Processing Society www.cips.ca

14. Microsoft Skills 2000 www.microsoft.com/skills2000/aboutIT/

References used to write this material:

1- http:/home.golden.net/~archeus/reswri.htm

2- Contemporary Business Communication, By Scot Ober, 1998

3- Rashid Khan – DCC Resume Guide

4- KFUPM website