Schedule of Courses January December 2017 - · PDF fileIMSIMBI TRAINING – Schedule of Courses 2013 (January – June 2013) rev. 24.11.12 Page 1 of 24 Schedule of Courses January

IMSIMBI TRAINING – Schedule of Courses 2013 (January – June 2013) rev. 24.11.12 Page 1 of 24

Schedule of Courses January – December 2017

Imsimbi Training is a fully accredited training provider with the Services Seta, number 2147, as well as a Level 2 Contributor BBBEE company.

All Imsimbi Courses in this schedule where unit standards are identified are accredited with the Services Seta or the ETDP Seta

If the dates below don’t fit your diary, please let us know so that we can give you future dates.

We need a minimum of 5 delegates for a public course to proceed.

Discounted in-house prices and course profiles will be forwarded on request. In-house training can be arranged

nationwide for 6 learners and more. We are happy to advise that we can customise our course content to suit your requirements for any suitable number of days. Discounts will be given for 15 delegates or more for in-house courses.

For your online bookings, visit our website www.imsimbi.co.za, complete the online booking form and send it to us for processing

Contact us:

Email - [email protected] - [email protected] - [email protected] - [email protected] - [email protected] [email protected]

Tel: +27 11 678 2443 Fax: +27 11 678 6496 WWW.IMSIMBI.CO.ZA

http://www.imsimbi.co.za/

mailto:[email protected]





IMSIMBI TRAINING – Schedule of Courses 02.06.2016 Page 2 of 24

Course Unit Standards Location Jan Feb March April May June

July Aug Sept Oct Nov Dec

Price ex vat

Advanced Monitoring & Evaluation

252024 L5 credits 4 252034 L5 credits 8 252032 L5 credits 8

Jhb 13-17 8-12 21-25 30-3 R9,800

CT 13-17 29-2 14-18

13-17

Dbn 15-19 21-25

Advanced Project Management Incl. MS Projects

252024 L5 credits 4 252022 L5 credits 8

Jhb 6-10 3-7 26-30 14-18 6-10 R9,800

CT 16-20 6-10 26-30 11-15 6-10

Dbn 3-7 24-28 23-27

Advanced Report Writing


Jhb 14-17 30-2 14-17 20-23 R7,900

CT 30-2 5-8 28-31 11-12

Dbn 30-2 22-25 23-26

Anger Management 252031 L5 credits 4

Jhb 6-7 29-30 24-25 6-7 R5,390

CT 6-7 29-30 5-6

Dbn 2-3 27-28 28-29

Assertiveness 252031 L5 credits 4

Jhb 19-20 2-3 15-16 20-21 2-3 11-12

R5,390

CT 23-24 4-5 13-14 2-3

Dbn 23-24 2-3 3-4 26-27 9-10

Assessor Training 115753 L5 credits

15

Jhb 20-23 2-5 21-24 20-23 R7,900

CT 6-9 20-23 18-21 13-16

Dbn 7-10 2-5 4-7 13-16

Best Practice in Quality Management

252024 L5 credits 4

Jhb 20-21 26-27 16-17 R5,390

CT 13-14 29-30 26-27

Dbn 8-9 12-13

Business Administration Services FETC 12 Month Programme Modules 1-6

61595 (L.P. 35928) L4 credits 140 24

days

Jhb Module 1 20-23

Module 1 15-18

Module 1 21-24

Module 1 27-30

R25,500

CT Module 1 20-23

Module 1 8-11

Module 1 22-25

Module 1 27-30

All prices exclude VAT




Price ex

vat

Business Etiquette & Professional Conduct in the Workplace


Jhb 27-1 31-2 2-4 27-29 R6,890

CT 15-17 5-7 28-30 27-29

Dbn 20-22 28-30 2-4 1-3

Call Centre & Customer Service

7790 L3 credits 3

Jhb 24 12 24 4 15 R2,550

CT 8 9 1 24

Dbn 7 2 10 17

Change Management

252021 L5 credits 8

Jhb 26-27 6-7 22-23 19-20 R5,390

CT 2-3 1-3 7-8 30-31

Dbn 23-24 19-20 28-29 23-24

Conflict Management

114226 L5 credits 8

Jhb 13-14 3-4 1-2 3-4 16-17 R5,390

CT 23-24 3-4 1-2 13-14

Dbn 22-23 1-2 2-3

Conflict Management and Negotiation Skills

114226 L5 credits 8

Jhb 25-27 8-10 17-19 24-26 4-6 22-24 R6,890

CT 18-20 22-24 3-5 19-21 18-20 1-3

Dbn 22-24 17-19 30-1 15-17

Corporate Governance

10022 L4 credits 4

Jhb 10 29 3 30 R2,550

CT 10 26 21 30

Dbn 7 15 7 27

Customer Service Excellence for Managers ISO aligned

10052 L5 credits 6

Jhb 24-25 9-10 R5,390

CT 29-30 27-28

Dbn 4-5 14-15

Data & Records Management

110009 L4 credits 4

Jhb 2-3 24-25 14-15 10-11 6-7 R5,390

CT 23-24 10-11 20-21 14-15 4-5

Dbn 20-21 19-20 21-22 4-5

Diversity Management

252043 L5 credits 6

Jhb 16-17 12-13 30-31 R5,390

CT 2-3 1-2 11-12 13-14

Dbn 9-10 19-20 27-28





Price ex vat

Effective Business Writing Skills


Jhb 23-25 19-21 5-7 11-13 27-29 R6,890

Pta 1-3 15-17 14-16 13-15

CT 20-22 5-7 10-12 10-12 4-6 27-29

Dbn 22-24 10-12 5-7 6-8 27-29

Effective Disciplinary Hearings for initiators & chairpersons


Jhb 22-24 19-21

6-8 29-1 R6,890

CT 23-25 11-13

28-30 4-6

Dbn 8-10 2-4

26-28 13-15

Effective Sales 10047 L5 credits 5

Jhb 16-17 5-6 9-10 4-5 R5,390

CT 16-17 3-4 17-18 2-3 4-5

Dbn 9-10 1-2 14-15 9-10

Emotional Intelligence L2

252031 L5 credits 4

Jhb 8-9 19-20

13-14 28-29

R5,390

CT 2-3 1-2 3-4 2-3

Dbn 6-7 8-9 3-4 11-12

Emotional Intelligence & Personal Mastery

252031 L5 credits 4

Jhb 15-17 17-19 12-14 13-15 8-10 6-8 R6,890

Pta 19-21 4-6

CT 18-20 8-10 10-12 17-19 6-8 8-10

Dbn 13-15 17-19 28-30 6-8

Employment Equity Committee Training

Jhb 13-14 22-23 12-13 R5,390

CT 30-31 14-15 9-10

Dbn 27-28 1-2 23-24

Facilitation Skills 117871 L5 Credits10

Jhb 15-17 8-10 10-12 23-25 R6,890

CT 1-3 10-12 3-5 9-11

Dbn 29-31 21-23 3-5 16-18

Finance For Non Financial Managers


Jhb 22-24 10-12 12-14

21-23 11-13 13-15 R6,890

CT 20-22 10-12 12-14

1-3 4-6 6-8

Dbn 8-10 18-20 5-7

21-23 22-24





Price ex vat

Frontline Customer Service

10052 L5 credits 6

Jhb 16 18

7 31 8 R2,550

CT 13 13

25 16 8

Dbn 13

1 6

HIV AIDS Awareness (Half Day)

Jhb 11 11 10

10 R1,400

CT 15 15

6

Dbn 6 15

31

HIV/AIDS Peer Educator

8555 L4 credits 4

Jhb 1-3 19-21 24-26

6-9 R5,390

CT 8-10 5-7

14-16 15-17

Dbn 29-31 21-23 19-21

20-22

HIV/AIDS Workplace Management

252033 L5 credits 8

Jhb 20-22 3-5

16-18 R6,890

CT 1-3 12-14

25-27

Dbn 5-7

15-17 9-11

Human Resources Management and Labour Relations

12140 L5 credits 9 252034 L5 credits 8 114274 L5 credits 8 10985 L6 credits 5

Jhb 6-10 3-7 26-30

14-18 13-17 R9,800

CT 13-17 3-7

21-25 20-24

Dbn 13-17 22-26

28-1 6-10

Implementing Internships, Learnerships and employee tax incentives (Half Day)

Jhb 21 29

13 R1,400

CT 24 11

7

Dbn 6 6

21

Interpersonal Skills 252027 L5 credits 6

Jhb 9 3

30 R2,550

CT 9 10

25

Dbn 14 17

31

Innovation & Creative Thinking

252020 L5 credits 6

Jhb 23-24 25-26

14-15 23-24 R5,390

CT 16-17 2-3

21-22 6-7

Dbn 13-14 15-16

17-18 16-17





Price ex vat

Job Readiness Skills (21 day programme)

252031 L5 credits 4 12153;12155 L5 credits 10 14348 L2 credits 3 10052 L5 credits 6 10047 L5 credits 5, 8555 L4 credits 4

Jhb 3-28

3-31

R18,000 CT

1-29

Dbn

1-29

Labour Relations & Effective Discipline


Jhb 8-10 5-7 28-30

16-18 15-17 R6,890

CT 15-17 5-7

23-25 22-24

Dbn 15-17 24-26

30-1 8-10

Life Skills 252031 L5 credits 4

Jhb 1-3 5-7

9-11 R6,890

CT 1-3 5-7

26-28

Dbn 5-7 5-7

2-4

Management and Leadership Level 2


Jhb 22-24 10-12 21-23 17-19

4-6 4-6 R6,890

CT 1-3 18-20 7-9 24-26

26-28 29-1

Dbn 15-17 17-19

14-16 8-10

Management Development Programme National Certificate in General Management Module 1-6 February - November

NQF L5 Qual. No. 59201 Programme no. 60269 164 credits (26 Days)

JHB Module 1 6-10

Module 1 22-26

Module 1 24-28

Module 1 30-3

R35,750

CT Module 1 6-10

Module 1 22-26

Module 1 24-28

Module 1 30-3

Managing Poor Performance and Medical Incapacity

252034 L5 credits 8

Jhb 4-5 23-24 R5,390

CT 8-9 26-27

Dbn 4-5 18-19

Meeting & Minute Management

242816 L4 credits 5

Jhb 30-31 18-19 17-18 13-14 R5,390

CT 13-14 15-16 31-1 6-7

Dbn 23-24 20-21 20-21 5-6





Price ex vat

Mentoring and Coaching

252035 L5 credits 8

Jhb 6-7 29-30 6-7 7-8 2-3 R5,390

CT 13-14 2-3 17-18 20-21

Dbn 19-20 13-14 8-9 10-11 11-12 20-21

Moderator Training 115759 L6 credits 10

Jhb 27-30 28-31 28-1 R7,900

CT 21-24 22-25 5-8

Dbn 14-17 8-11 22-25 28-1

Monitoring and Evaluation


Jhb 30-1 15-17 3-5 17-19 16-18 4-6 R6,890

CT 1-3 22-24 5-7 4-6 1-3

Dbn 22-24 21-23 1-3 1-3

Negotiation Skills 117853 L5 credits 8

Jhb 9-10 15-16 3-4 2-3 R5,500

CT 30-31 2-3 6-7 27-28

Dbn 6-7 11-12 3-4 19-20

Negotiation Skills for Wage Negotiators

117853 L5 credits 8

Jhb 27-28 5-6 19-20 R5,500

CT 2-3 26-27 23-24

Dbn 9-10 22-23 2-3

Office Management 110009 L4 credits 4

Jhb 23-24 13-14 22-23 1-2 20-21 R5,390

CT 16-17 25-26 10-11 16-17

Dbn 19-20 11-12 3-4 13-14

Operations Management

252032 L5 credits 8

Jhb 22-23 7-8 12-13 R5,390

CT 22-23 16-17

Dbn 9-10 5-6

Performance Management

252034 L5 credits 8

Jhb 6-7 25-26 18-19 2-3 R5,390

CT 6-7 22-23 7-8 7-8

Dbn 22-23 7-8 20-21

Personal Assistant 13929 L3 credits 3 12153 L4 credits 5

Jhb 22-24 10-12 7-9 30-1 4-6 4-6 R6,890

CT 25-27 29-31 12-14 27-29 1-3

Dbn 1-3 10-12 17-19 27-29 6-8





Price ex vat

Personal Finance

Jhb 20 15 31 R2,550

CT 7 19 30

Dbn 6 26 28

Personal Mastery 252031 L5 credits 4

Jhb 20 21 24 R2,550

CT 20 8 31

Dbn 8 7 31

Presentation and Communication Skills

8647 L5 credits 10

Jhb 2-3 24-25 26-27 3-4 16-17 7-8 R5,390

Pta 13-14 6-7 16-17

CT 16-17 3-4 5-6 3-4 23-24 4-5

Dbn 6-7 3-4 5-6 24-25 12-13 7-8

Presenting yourself in a job interview

Jhb 20 15 11 R2,550

CT 15 6 22

Dbn 13 15 29

Problem Solving & Decision Making

242817 L4 credits 8

Jhb 27-28 8-9 10-11 20-21 R5,390

CT 22-23 29-30 13-14 6-7

Dbn 3-4 17-18 23-24

Project Management 120372 L4 credits 5 120379 L4 credits 8

Jhb 25-27 1-3 24-26 10-12 11-13 13-15 13-15 R7,350

Pta 1-3 10-12 21-23 4-6

CT 25-27 24-26 5-7 10-12 18-20 11-13

Dbn 6-8 18-20 5-7 14-16 2-4 11-13

National Certificate in Project Management L5 Learnership

NQF L5 Qual. No. 58395

120 credits (25 Days)

Jhb Module 1 20-24

Module 1 29-2

Module 1 21-25

Module 1 20-24

R31,500

CT Module 1 20-24

Module 1 29-2

Module 1 21-25

Module 1 20-24



Course Unit Standards

Location Jan Feb March April May June


Price ex vat

Public Finance Management


Jhb 13-15 24-26 14-16 25-27 R6,890

Pta 15-17 24-26 3-5 11-13 1-3

CT 8-10 17-19 26-28 26-28

Dbn 1-3 8-10 14-16 9-11

Quality & Customer Service

10052 L5 credits 6

Jhb 30-31 13-14 1-2 28-29 26-27 7-8 R5,390

CT 23-24 13-14 26-27 18-19 14-15

Dbn 23-24 25-26 13-14 14-15 14-15

Reception & Telephone Etiquette

13928 L3 credits 4

Jhb 27-28 8-9 18-19 30-1 R5,390

CT 27-28 12-13 21-22 30-1

Dbn 13-14 19-20 5-6

Recruitment and Selection

12140 L5 credits 9

Jhb 23-24 2-3 29-30 13-14 11-12 9-10 R5,390

CT 16-17 29-30 17-18 4-5 20-21

Dbn 29-30 31-1 6-7

Report Writing 12153 L4 credits 5 110023 L4 credits 6

Jhb 8-10 24-26 19-21 18-20 27-29 R6,890

Pta 24-26 25-27

CT 15-17 8-10 24-26 11-13 8-11

Dbn 15-17 8-10 16-18 6-8

Research Methodology & Report Writing


Jhb 6-8 20-22 2-4 R6,890

CT 25-27 28-30 13-15

Dbn 25-27 12-14 22-24

Risk Management 252025 L5 credits 8

Jhb 2-3 22-23 20-21 11-12 R5,390

CT 20-21 8-9 3-4 9-10

Dbn 13-14 7-8 4-5

School Management Teams Leadership Development


Jhb 10-12 18-20 R6,890

CT 15-17 22-24

Dbn 19-21 16-18





Price ex vat

Sexual Harassment in the workplace

Jhb 16-17 8-9 26-27 R5,390

CT 16-17 18-19 5-6

Dbn 27-28 16-17

Shop Steward training for disciplinary hearings

11286 L5 credits 8

Jhb 1-3 10-12 26-28 R6,890

CT 30-1 19-21 20-22

Dbn 20-22 7-9 13-15

Skills Development & Training Management

252029 L5 credits 8

Jhb 27-28 22-23 27-28 17-18 R5,390

CT 2-3 8-9 18-19

Dbn 15-16 10-11 19-20

Stock Management 13945 L4 credits 2

Jhb 13 19 21 14 R2,550

CT 10 22 4

Dbn 28 5 8

Strategic Planning and Change Management


Jhb 27-29 5-7 23-25 R6,890

CT 27-1 17-19 14-16 6-8

Dbn 25-27 11-13 5-7 9-11

Stress Management 15096 L5 credits 5

Jhb 16 13 9 8 16 R2,550

CT 30 29 1 30

Dbn 6 22 28 20

Supervisory Management Level 1

14667 L4 credits 10

Jhb 25-27 27-1 19-21 12-14 11-13 22-24 11-13 R6,890

Pta 8-10 15-17 14-16 16-18

CT 25-27 29-31 24-26 21-23 23-25 11-13

Dbn 16-18 24-26 12-14 9-11 6-8

Supply Chain Management: National Certificate

SAQA ID 74149 NQF LEVEL 5 Credits 140

Jhb

Module 1 27-31

Module 1 29-2

R25,500

CT Module 1 27-31

Module 1 29-2





Price ex vat

Team Building 252037 L5 credits 6

Jhb 13 12 24 6 4 R2,550

CT 6 15 7 2 14

Dbn 27 29 21 20

Team Leader 252037 L5 credits 6

Jhb 15-17 12-14 28-30 6-8 R6,890

CT 8-10 12-14 14-16 27-29

Dbn 15-17 12-14 18-20

Technical Report Writing


Jhb 15-17 3-5 9-11 R6,890

CT 22-24 5-7 21-23

Dbn 15-17 26-28 11-13

Telephone Etiquette 7790 L3 credits 3

Jhb 13 22 14 26 14 R2,550

CT 20 24 5 24 2 4

Dbn 27 10 12 20 30 4

Time Management 15234 L5 credits 4

Jhb 27-28 2-3 17-18 14-15 7-8 R5,390

CT 13-14 6-7 18-19 17-18 21-22 7-8

Dbn 23-24 6-7 11-12 24-25 4-5 4-5

Wholesale and

Retail Operations

Supervision :

National Certificate

SAQA ID 49397 NQF NQF L 4 Credits 120

JHB

Module 1 26-29

Module 1 27-30

R23,500

CT

Module 1 26-29

Module 1 27-30

Women in Management

15224 L5 credits 4

Jhb 30-1

26-28 26-28 13-15 R6,890

CT 1-3 5-7 13-15

Dbn 27-1 21-23 1-3



MANAGEMENT DEVELOPMENT PROGRAMME National Certificate : General Management - Learnership

SAQA ID 59201/60269 NQF L5

164 Credits

6 or 12 month course; 26 Days of in-class attendance Cost: R35,750 ex vat

Can also be offered as a learnership Employers placing their employees on the learnership programme are eligible to receive a R16,800.00 tax rebate from SARS.

Module Johannesburg Cape Town

Module 1: Professional Team Development 6-10 February 2017 (Group 1) 22-26 May 2017 (Group 2) 24-28 July 2017 (Group 3) 30 October – 3 November 2017 (Group 4)

6-10 February 2017 (Group 1) 22-26 May 2017 (Group 2) 24-28 July 2017 (Group 3) 30 October – 3 November 2017 (Group 4)

Module 2: Professional Conflict & Change Management

3-7 April 2017 (Group 1) 17-21 July 2017 (Group 2) 18-22 September 2017 (Group 3) 11-15 December 2017 (Group 4)

3-7 April 2017 (Group 1) 17-21 July 2017 (Group 2) 18-22 September 2017 (Group 3) 11-15 December 2017 (Group 4)

Module 3: Professional Human Resources Management

19-21 June 2017 (Group 1) 4-6 September 2017 (Group 2) 15-17 November 2017 (Group 3) 19-21 February 2018 (Group 4)

19-21 June 2017 (Group 1) 4-6 September 2017 (Group 2) 15-17 November 2017 (Group 3) 19-21 February 2018 (Group 4)

Module 4: Professional Management & Leadership Development

1-4 August 2017 (Group 1) 27-30 November 2017 (Group 2) 22-25 January 2018 (Group 3) 16-19 April 2018 (Group 4)

1-4 August 2017 (Group 1) 27-30 November 2017 (Group 2) 22-25 January 2018 (Group 3) 16-19 April 2018 (Group 4)

Module 5: Financial Management for Professionals

2-6 October 2017 (Group 1) 29 January - 2 February 2018 (Group 2) 12-16 March 2018 (Group 3) 18-21 June 2018 (Group 4)

2-6 October 2017 (Group 1) 29 January - 2 February 2018 (Group 2) 12-16 March 2018 (Group 3) 18-21 June 2018 (Group 4)

Module 6: Professional Results-based Management – Planning, Monitoring and Evaluation

11-14 December 2017 (Group 1) 13-16 March 2018 (Group 2) 14-17 May 2018 (Group 3) 20-23 August 2018 (Group 4)

11-14 December 2017 (Group 1) 13-16 March 2018 (Group 2) 14-17 May 2018 (Group 3) 20-23 August 2018 (Group 4)


Purpose of the Programme

The qualification has been integrated into six Modules. The learning outcomes and unit standards covered by each module is as follows: Module 1: Professional Team Development

Objectives US Title Credits

Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.

Build relationships with superiors and with stakeholders across the value chain.

Enhance the development of teams and team members.

252027 Devise and apply strategies to establish and maintain workplace relationships 6

252037 Build teams to achieve goals and objective 6

252020 Create and manage an environment that promotes innovation 6

252043 Manage a diverse work force to add value 6

12433 Use communication techniques effectively 8

Module 2: Professional Conflict & Change Management


Lead and manage a team of first line managers to enhance individual, team and unit effectiveness.

Manage the change process and develop conflict management and negotiation skills.

252031 Apply the principles and concepts of emotional intelligence to the management of self and others 3

252021 Formulate recommendations for a change process 8

117853 Conduct negotiations to deal with conflict situations 8

114226 Interpret and manage conflicts within the workplace 8

Module 3: Professional Human Resources Management


Monitor and measure performance and apply continuous or innovative improvement interventions in the unit.

Develop the human resources management skills of recruitment, performance management, people development and talent management..

252029 Lead people development and talent management 8

252034 Monitor and evaluate team members against performance standards 8

12140 Recruit and select candidates to fill defined positions 9

Module 4: Professional Management & Leadership Development



Lead and manage a team of first line managers to enhance individual, team and unit effectiveness.

Understand leadership theories and develop your situational leadership styles.

Develop your decision making and delegation skills.

Develop your mentoring and coaching skills as a manager.

120300 Analyse leadership and related theories in a work context 8

15224 Empower team members through recognising strengths, encouraging participation in decision making and delegating tasks

4

252035 Select and coach first line managers 8

252026 Apply a systems approach to decision making 6

Module 5: Financial Management for Professionals


Apply the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks.

Develop your business financial management skills. Develop your ability to manage your departments budget effectively.

252042 Apply the principles of ethics to improve organisational culture 5

252044 Apply the principles of knowledge management 6

252036 Apply mathematical analysis to economic and financial information 6

252040 Manage the finances of a unit 8

Module 6: Professional Results-based Management - Planning, Monitoring & Evaluation


Initiate, develop, implement and evaluate operational strategies, projects and action plans so as to improve the effectiveness of the unit.

Develop professional project management skills.

Develop monitoring and evaluation techniques and skills.

252022 Develop, implement and evaluate a project plan 8

252032 Develop, implement and evaluate an operational plan 8

252024 Evaluate current practices against best practice 4

252025 Monitor, assess and manage risk 8


Business Administration Services Further Education and Training Certificate (FETC) - Learnership

SAQA ID 61595 (L.P. 35928) NQF L4 worth 140 Credits.

This FETC programme can be offered as a six month course or it can also be offered as a 12 month learnership programme with 20 days of in-class attendance.

Employers placing their employees on this learnership programme are eligible to receive a R16,800.00 tax rebate from SARS.

Cost: R25, 500 ex vat


Module 1: Work & Career Orientation 20-23 February 2017 (Group 1) 15-18 May 2017 (Group 2) 21-24 August 2017 (Group 3) 27-30 November 2017 (Group 4)

20-23 February 2017 (Group 1) 8-11 May 2017 (Group 2) 22-25 August 2017 (Group 3) 27-30 November 2017 (Group 4)

Module 2: Bus Comm & Bus Writing 10-13 April 2017 (Group 1) 4-7 July 2017 (Group 2) 23-25 October 2017 (Group 3) 6-9 November 2017 (Group 4)

18-21 April 2017 (Group 1) 11-14 July 2017 (Group 2) 23-25 October 2017 (Group 3) 6-9 January 2018 (Group 4)

Module 3: Maths Literacy 26-28 June 2017 (Group 1) 20-22 September 2017 (Group 2) 4-6 December 2017 (Group 3) 12-14 March 2018 (Group 4)

26-28 June 2017 (Group 1) 23-25 September 2017 (Group 2) 4-6 December 2017 (Group 3) 12-14 March 2018 (Group 4)

Module 4: Administration 28-30 August 2017 (Group 1) 20-22 November 2017 (Group 2) 19-21 February 2018 (Group 3) 7-9 May 2018 (Group 4)

28-30 August 2017 (Group 1) 22-24 November 2017 (Group 2) 21-23 February 2018 (Group 3) 9-11 May 2018 (Group 4)

Module 5: Finance for Office Administrators 9-11 October 2017 (Group 1) 22-24 January 2018 (Group 2) 16-18 April 2018 (Group 3) 18-20 July 2018 (Group 4)

11-13 October 2017 (Group 1) 24-26 January 2018 (Group 2) 18-20 April 2018 (Group 3) 16-18 July 2018 (Group 4)

Module 6: Customer Care 11-13 December 2017 (Group 1) 14-16 March 2018 (Group 2) 18-20 June 2018 (Group 3) 19-21 September 2018 (Group 4)

11-13 December 2017 (Group 1) 12-14 March 2018 (Group 2) 20-22 June 2018 (Group 3) 17-19 September 2018 (Group 4)


Purpose of the Training

The FETC in Business Administration Services: NQF Level 4 is designed to meet the needs of those learners both employed or unemployed, who are already involved or wish to become involved in the field of Administration. Administration is an essential field of learning as

Administration competencies apply to all industries and to many non-commercial venture. This means that there is an on-going need for skilled Administrative people to carry out these functions both in the commercial and non-commercial sectors. There is also a need to

develop career paths in this field so as to offer people involved in Administration the opportunity to continue with a programme of life-long learning, which will make them knowledgeable and skilled employees with enhanced employment opportunities.

The FETC in Business Administration Services at NQF Level 4 allows the learner to work towards a nationally recognised Qualification. The Qualification will allow both those in formal education and those already employed in organisations in the Administration field of learning in any business sector access to a Qualification that can be used as a benchmark to gauge their competence against local and international

standards.

Qualifying learners could follow a career in the following fields:

t administration


Module Unit std US Title Level Credit Credits per module

Work and Career Orientation

110021 Achieve personal effectiveness in business environment

4 6 22 10022 Comply with organisational ethics 4 4

10135 Work as a project team member 4 8

15234 Apply efficient time management to the work of a department/ division/ section

5 4

Business Communication

8975 Read analyse and respond to a variety of texts

4 5 20

8969 Interpret and use information from texts 3 5

8974 Engage in sustained oral communication and evaluate spoken texts

4 5

8968 Accommodate audience and context needs in oral communication

3 5

Business Writing

12153 Use the writing process to compose texts required in the business environment

4 5 26 110023 Present information in report format 4 6

8976 Write for a wide range of contexts 4 5

8970 Write texts for a range of communicative contexts

3 5

8972 Interpret a variety of literary texts

3 5

Maths Literacy

9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems

4 6 16

12417 Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities

4 4

7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues.

4 6

Administration 110003 Develop administrative procedures in a

selected organisation 4 8

20


110009 Manage administration records

4 4

13929 Co-ordinate meetings, minor events and travel arrangements

3 4

9244 Plan and conduct meetings

4 4

Finance for Office Administrators

110026 Describe and assist in the control of fraud in an office environment

4 4 21

13941 Apply the budget function in a business unit

4 5

13945 Describe and apply the management of stock and fixed assets in a business unit

4 2

13943 Analyse new developments reported in the media that could impact on a business sector or industry

4 10

Customer Care

109999 Manage service providers in a selected organisation

4 5 22

7791 Display cultural awareness in dealing with customers and colleagues

4 4

7836 Monitor customer satisfaction

4 3

7790 Process incoming and outgoing telephone calls

3 3

13928 Monitor and control reception area

3 4

14552 Contract service providers

4 3


National Certificate: Project Management NQFL 5

Learnership - SAQA ID: 58395 – 120 credits - 25 DAYS Cost: R31, 500 ex vat Can also be offered as a learnership. Employers are eligible to receive a R16,800.00 tax rebate from SARS for each learner on a learnership.

Course Objectives The purpose of this qualification is to address the project and general threshold competencies required to manage simple to moderately complex projects. This course will be suitable for any person wishing to advance their project management skills. Project management is a highly marketable skill required in the workplace. The growing economy also requires that we have more skilled and competent project managers. Project management is a valuable skill to have in any profession or career. This level 5 qualification will give you a highly marketable qualification when advancing in your career.

Course Outcomes The focus of this qualification has been designed to enable learners to be competent in a range of knowledge, skills, attitudes and values. The learners who achieve this qualification will be able to demonstrate competencies in project and will ensure that learners are capable of: 1. Managing a simple to moderately complex project whilst: 2. Conduct effective communication, while working on a project. 3. Plan the project. 4. Execute and control the project. Qualifying learners working on a project will have the necessary knowledge, skills and attitudes to function more effectively and in a professional manner, add value to their job and enhance their ability to follow and implement policies and procedures. On achieving the competencies, included in this Qualification, the learners may advance further into Project Management, Project Support Services or General Management within an organisation, across all sectors. It is against this background that the programme has been clustered into the five skills programmes. The break-down of the skills programmes is highlighted below: Course Outline

Modules US Title Days Credits

1 Manage Project Communications 5 15

2 Manage Project Scope and Time 5 33

3 Manage Project Finances 5 25

4 Manage Application of project Integrative

Processes

5 30

5 Monitor, Control execution and project closure

management

5 20



Module 1: Manage Project Communications 20-24 February 2017 (Group 1) 29 May – 2 June 2017 (Group 2) 21-25 August 2017 (Group 3) 20-24 November 2017 (Group 4)

20-24 February 2017 (Group 1) 29 May – 2 June 2017 (Group 2) 21-25 August 2017 (Group 3) 20-24 November 2017 (Group 4)

Module 2: Manage Project Scope and Time 3-7 April 2017 (Group 1) 10-14 July 2017 (Group 2) 9-13 October 2017 (Group 3) 12-16 February 2018 (Group 4)

3-7 April 2017 (Group 1) 10-14 July 2017 (Group 2) 9-13 October 2017 (Group 3) 12-16 February 2018 (Group 4)

Module 3: Manage Project Finances 5-9 June 2017 (Group 1) 11-15 September 2017 (Group 2) 11-15 December 2017 (Group 3) 16-20 April 2018 (Group 4)

5-9 June 2017 (Group 1) 11-15 September 2017 (Group 2) 11-15 December 2017 (Group 3) 16-20 April 2018 (Group 4)

Module 4: Manage Application of project Integrative Processes

28 August – 1 September 2017 (Group 1) 13-17 November 2017 (Group 2) 19-23 February 2018 (Group 3) 25-29 June 2018 (Group 4)

28 August – 1 September 2017 (Group 1) 13-17 November 2017 (Group 2) 19-23 February 2018 (Group 3) 25-29 June 2018 (Group 4)

Module 5: Monitor, Control execution and project closure management

16-20 October 2017 (Group 1) 19-23 February 2018 (Group 2) 16-20 April 2018 (Group 3) 27-31 August 2018 (Group 4)

16-20 October 2017 (Group 1) 19-23 February 2018 (Group 2) 16-20 April 2018 (Group 3) 27-31 August 2018 (Group 4)


National Certificate: Wholesale and Retail Operations Supervision

20 in-class days Cost: R23, 500 ex vat

This course is accredited by the Wholesale and Retail Seta and material covers SAQA ID 49397 at NQF Level 4 worth 120 credits Module 1 Group 1: 26-29 September 2017 JHB & CT Module 1 Group 2: 27-30 November 2017 JHB & CT

COURSE OUTLINE Fundamental outcomes

1. Apply comprehension skills to first language oral and written texts in the business environment. 2. Communicate orally and in writing (in second language) in a W&R environment. 3. Apply knowledge of mathematics and statistics to investigate, interrogate and solve life-related and financial problems. Core outcomes 4. Supervise stock counts and sales performance. 5. Supervise housekeeping and loss control measures. 6. Supervise customer service standards. 7. Describe and apply team leadership and team motivation. 8. Describe and apply the management functions of an organisation, including an understanding of Primary Labour Legislation. Elective outcomes

9. Supervise promotional activities and point of sales operations. 10. Basic budgetary and financial requirements are applied. 11. Induct new members into teams and conduct formal meetings. 12. Demonstrate knowledge and understanding of the Occupational Health and Safety Act and the Compensation for Occupational Injury and Disease Act, and the responsibilities of management in terms of the Acts. 13. Manage risk in own work/business environment.

ID UNIT STANDARD TITLE PRE-2009 NQF

LEVEL NQF LEVEL CREDITS

Core 13917 Indicate the role of a team leader ensuring that a team meets an organisation`s

standards Level 3 NQF Level 03 6

Core 13947 Motivate a team Level 4 NQF Level 04 6

Core 118028 Supervise customer service standards Level 4 NQF Level 04 8

Core 118029 Supervise housekeeping and hygiene in a store Level 4 NQF Level 04 6

http://regqs.saqa.org.za/showUnitStandard.php?id=13917





Core 118045 Supervise implementation of loss control measures Level 4 NQF Level 04 8

Core 118037 Supervise sales performance Level 4 NQF Level 04 8

Core 118043 Supervise stock counts Level 4 NQF Level 04 8

Fundamental 9302 Access information in order to respond to client enquiries in a financial services environment

Level 3 NQF Level 03 2

Fundamental 8968 Accommodate audience and context needs in oral communication Level 3 NQF Level 03 5

Fundamental 9303 Communicate verbally with clients in a financial environment Level 3 NQF Level 03 3

Fundamental 8969 Interpret and use information from texts Level 3 NQF Level 03 5

Fundamental 8970 Write texts for a range of communicative contexts Level 3 NQF Level 03 5

Fundamental 12155 Apply comprehension skills to engage written texts in a business environment Level 4 NQF Level 04 5

Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems


Fundamental 8974 Engage in sustained oral communication and evaluate spoken texts Level 4 NQF Level 04 5

Fundamental 8975 Read analyse and respond to a variety of texts Level 4 NQF Level 04 5

Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts


Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues


Fundamental 8976 Write for a wide range of contexts Level 4 NQF Level 04 5

Elective 258156 Build customer relations in an operational unit Level 3 NQF Level 03 10

Elective 13914 Conduct a formal meeting Level 3 NQF Level 03 3

Elective 13911 Induct a new member into a team Level 3 NQF Level 03 3

Elective 13941 Apply the budget function in a business unit Level 4 NQF Level 04 5

Elective 13952 Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit


Elective 13951 Demonstrate knowledge and understanding of the Occupational Health and Safety Act 85 of 1993 (OHSA) (as amended) and the responsibilities of

management in terms of the Act


Elective 14667 Describe and apply the management functions of an organization Level 4 NQF Level 04 10

Elective 117155 Explain the scope of the Compensation for Occupational Injuries and Diseases Act

130 of 1993 (COIDA) Level 4 NQF Level 04 2

Elective 117156 Interpret basic financial statements Level 4 NQF Level 04 4

Elective 13954 Manage risk in own work/business environment Level 4 NQF Level 04 5

Elective 118030 Supervise P.O.S. Operations Level 4 NQF Level 04 8

Elective 118033 Supervise promotional activities Level 4 NQF Level 04 8





























NATIONAL CERTIFICATE: SUPPLY CHAIN MANAGEMENT

25 in-class days Cost: R25, 500 ex vat

This course is accredited by the Transport Seta and material covers SAQA ID 74149 at NQF LEVEL 5 worth 140 Credits Module 1 Group 1: 27-31 August 2017 JHB & CT Module 1 Group 2: 29 October – 2 November 2017 JHB & CT

COURSE OUTLINE

This program consists of FIVE MODULES as follows and will be covered over a period of one year:

1. Professional Values & Ethics

2. Understanding Supply Chain Management

3. Information Management & Risk Management

4. Supply Chain Operations

5. Materials/Logistics Management

NATIONAL CERTIFICATE: SUPPLY CHAIN MANAGEMENT

MODULE TITLE OF UNIT STANDARDS US ID No. CREDITS CREDITS PER SKILLS

PROGRAM

MODULE 1

PROFESSIONAL VALUES & ETHICS

PROFESSIONAL VALUES &

ETHICS

Apply professional values and ethics in the operational environment

335800 F 4 16

Negotiate with suppliers 252267 F 12

MODULE 2

UNDERSTANDING SUPPLY CHAIN MANAGEMENT

UNDERSTANDING SUPPLY

CHAIN MANAGEMENT

Analyse and apply management practices within the supply chain

336702 C 10

36 Develop and implement supply chain performance management systems

336710 C 10

Outline the philosophy of Supply Chain Management 336712 C 6

Demonstrate an understanding of the supply chain environment 336713 F 10


MODULE 3

INFORMATION & RISK MANAGEMENT

INFORMATION MANAGEMENT

Facilitate processes to ensure the integration of supply chain information

336708 C 8

16

Monitor, assess and manage risk 252025 C 8

MODULE 4

SUPPLY CHAIN OPERATIONS

SUPPLY CHAIN OPERATIONS

Manage relationships between supply chain partners 336719 C 10

36 Demonstrate an understanding of the key elements in developing strategies to optimise operational supply

336711 C 8

Establish a competitive supply chain infrastructure 336706 C 10

Evaluate the influences of key components in a supply chain 336709 F 8

MODULE 5

MATERIALS/LOGISTICS MANAGEMENT

MATERIALS/LOGISTICS

MANAGEMENT

Prepare products for transportation; manage the return of goods and warehousing

336704 E 10

36

Develop and implement optimal inventory strategies 336742 E 8

Demonstrate an understanding of the fundamentals of international trade and execute international purchases

336705 E 5

Demonstrate an understanding of the fundamental principles of the economy

336701 E 8

Demonstrate an understanding of the principles of marketing 336699 E 5

Documents

Schedule of Courses January December 2017 - · PDF fileIMSIMBI TRAINING – Schedule of Courses 2013 (January – June 2013) rev. 24.11.12 Page 1 of 24 Schedule of Courses January