Saturday June 16 & Sunday June 17AusGroom Grooming Competitions

Monday June 18 & Tuesday June 19AusGroom Conference

AusGroom ScheduleSaturday June 16

AusGroom Grooming Competition Day 1TIME WHAT’S HAPPENING CLASS 7.00am Coffee van onsite 7.00am Venue opens 7.00am Trade show opens 8.00am Pre-judging Gundog & Salon Freestyle 8.30am Competition commences 11.00am Onsite canteen opens 11.00am Completion 11.15am – 11.30am Presentations | Verbal Critiques Noon Pre-judging Purebred Scissor & Terrier 12.30pm Competition commences 2.30pm Completion 3.15 – 3.30pm Presentations | Verbal Critiques

TIME WHAT’S HAPPENING CLASS 7.00am Coffee van onsite 7.00am Venue opens 7.00am Trade show opens 8.00am Pre-judging Asian Influence/Nail

Art/Creative 8.30am Competition commences 11.00am Onsite canteen opens 11.00am Completion 11.15am – 11.30am Presentations | Verbal Critiques Noon Pre-judging Poodle 12.30pm Competition commences 2.30pm Completion 3.15 – 3.30pm Presentations | Verbal Critiques 4.15pm Best in Show

Sunday June 17

AusGroom Grooming Competition Day 2

TIME WHAT’S HAPPENING PRESENTER 8.00am – 8.45am Registration 8.50am – 9.00am Welcome 9.00am – 10.30am Grooming Workshop – Pet Westie

and Scottie Head Made Simple and the Art of Blending

Wendy Wouters

10.30am – 11.00am Morning Tea – Clarendon Room 11.00am – 12.30pm There IS a silver bullet after all…

(and this is what you must do next) How you need to resolve the conundrum of working practically, hands on in your business and also getting ahead by being more savvy and more strategic and finding the way to balance these conflicting demands on your time.

Dennis Price General Manager Ganador Management Solutions

12.30pm – 1.30pm Lunch – Ted McCabe Room 1.30pm – 3.00pm Pay Award Update & General IR &

HR Q&A Carolyn Tate Industrial Consultant SME Assistance Group P/L

3.00pm – 3.30pm Afternoon Tea – Clarendon Room 3.30pm – 5.00pm Clipper Maintenance & Blade Care Botany Bay Imports Team 7.00pm Welcome Dinner Clarendon Tavern

TIME WHAT’S HAPPENING PRESENTER 8.45am – 9.00am Registration 9.00am – 10.30am Dealing with Difficult Clients Mark McPherson 10.30am – 11.00am Morning Tea – Clarendon Room 11.00am – 12.30pm Handling Difficult Dogs Glenn Cooke 12.30pm – 1.30pm Lunch – Ted McCabe Room 1.30pm – 3.00pm Puppuccino’s Workshop Sue Wright 3.00pm – 3.30pm Afternoon Tea – Clarendon Room 3.30pm – 4.50pm Case Study – The Dogue Story Margaret Hennessy – CEO,

Dogue 4.50pm – 5.00pm Closing

AusGroom Conference Day 1

AusGroom ScheduleMonday June 18

AusGroom Conference Day 2Tuesday June 19

Glenn Cooke, has been successfully training people and their dogs, training trainers and working in specialised environments for more than 26 years. His expertise ranges from basic obedience and behavioural problem solving for family pets right through to the highly specialised training and development of service dogs for military and police roles. Some of Glenn’s roles include breeding working German Shepherds and Rottweilers, socialisation and development, tempera-ment assessments, obedience, agility, film and television, behavioural problem solving, and the advanced training of working dogs. Glenn is also regularly called on as an expert consultant in court hearings relating to canine aggression.

Glenn Cooke

Wendy Wouters

Our Guest Speakers

I am a successful breeder and exhibitor of Champion Terriers under the “Bellegum” prefix in Aus-tralia and one of Australia’s top dog groomers with over 25 years’ experience.

Some notable achievements and qualifications are:• Winner of Terrier of the Year BTC Point Score Competition• An Australian Licensed Terrier Judge (group 2) to Championship level.• A Judge of Terrier specialty shows in Australia, New Zealand and Europe.• Judge at the National Terrier Specialty show held in Leipzig Germany 2017.• Past Member of Groom Team Australia in 2011.• Winner of multiple Best in Show titles• Winner of Australian Supreme Groomer of the Year in 2016 & 2017• Certificate of service from Dogs NSW and NSW Police Canine Unit• Oster sponsored representative at 2013 Pet Expo CA• Certificate IV in Teaching & Assessment• Guest instructor at NASH Grooming Academy USA.

My work as a dog groomer gives me much self-satisfaction as the results I have achieved speak for themselves. Over the years my work has progressed to helping new groomers through mentoring & workshops. The pride I experience in seeing someone learn is a wonderful feeling.I am still my greatest critic and always give credit where it is due, saving so many photos of dogs well presented by others as my inspiration.

Dr Dennis Price has over 35 years’ experience in retail, retail shopping centres, marketing and consulting. He has held senior level corporate roles with large blue-chip companies, including Marketing Director for a $1.5Bn Greenfield Development Project with Lend Lease. This is complemented by an entrepreneurial career, where he has founded (successfully and unsuccessfully) multiple companies; including:Ganador Management Solutions - a retail consulting, training & coaching company helping retailers and the retail supply chain exploit market opportunitiesYearone Solutions – A non-franchise solution for hospitality start-upsUncle Joes’ Café – A popular coffee shop Before migrating to Australia in 1999, he had strong career in managing small and large teams in a range of environments, from selling fashion, beer and research, to senior academic roles.He writes a popular blog and is a regular contributor at Inside Retail. He has just published The Beat of the Mall – an incisive look at the future of retail shopping centres.He is an engaging speaker, with a strongly contrarian approach. Because he is that rare ability to think deeply and strategically about business and economic markets, coupled with practical experience, he doesn’t just deliver a message, he delivers relevant, yet insightful solutions.

Dennis Price

I have over 40 years’ experience and have formal qualifications in science, education, health and psychology. I have a BSc, GradDipEd, GradDipEdStud(Health), DipHyp, MEd and GradDipPsych. My first full-time job was as a high school teacher. It was the start of my 26 years as a full-time employee. I went on to be, among other things:a Lecturer in health education and behaviour management; an Educator with the Family Planning Association; a Senior Education Officer – in the ‘drug and alcohol’ field, in infection control and in health promotion; a Manager in the Health sector (in HIV/AIDS, HCV, sexual health & continuing education) and Team Leader (as a non-sworn officer) in The Drug Programs Coordination Unit in NSW Police. I left full-time employment and worked as an independent researcher, evaluator and instructional designer. For the last 10 years I’ve been a Speaker, Trainer and Coach specialising in helping CEOs, Man-agers, Business Owners, Consultants and their Staff get the best behaviour, communication and performance from people – whether it be at work, at home, at a community club, or even when they’re just out and about. I think what’s really important to note here is I help CEOs, Managers, Business Owners, Consul-tants and their staff solve problems I’ve actually solved myself. I’ve been around and done the hard yards as they say. I’ve had the tough conversations we sometimes need to have. I’ve dealt with difficult people (up, down and sideways in the same organisation, customers, suppliers and members of the general public). And I’ve been given a team that wasn’t performing well and slowly but surely turned things around.

Do you want your clippers to last longer? Your blades to run cooler? Do you want to learn about maintenance with your clippers and blades? Learn from the experts @ Botany Bay Imports. We sharpen and service thousands of blades and clippers each year. We will show you how to better maintain your clippers between servicing. We will show you how to change basic parts like the lever. We will also show you how to look after your clipper blades after each groom. We are considered to be one of the best in the business, servicing the grooming industry for 45 years. Botany Bay The Clipper Specialists.

Botany Bay Imports Team

Mark McPherson

Our Guest Speakers cont.

Carolyn TateI commenced SME Assistance Group at the end of 2005 setting up my first consulting office in Beenleigh Queensland. One client grew to 200 over a large handful of years, nearly all SMEs, introduced by referral and participating in a variety of groups with community causes. I have worked continuously in admin/finance and HR for 25 years, and now, in self-employment as an industrial consultant for over 12+ years. SME Assistance Group is still supporting SMEs in their industrial relations and human resources needs, just as corporate and large business rely on internal expertise.I have a double degree in Industrial Relations and Accounting, WH&S Cert IV; Management Sys-tems Auditing, Anti-Discrimination training, and soon to complete Graduate Certificate studies (post grad) in Workplace Investigations.Our vision is to grow and assist many more SMEs – our mission to be the quiet achiever working with business and their workforce to improve employment arrangements and compliance. I particularly have 7-years experience working with the Pet Boarding industry and understand first hand the events that have unfolded for the industry in and around Modern Award cover-age. We are in regular contact with the legal arm of the Fair Work Ombudsman in respect of the coverage issue for pet groomers. Outside of pet boarding and grooming, we actively provide industrial relations and human resources support and service to small and medium businesses across 22 industries.Our values reflect those of my late father and how he ran his very successful civil construction company: firm but fair.Our Company KPI: Competent and successful completion at the right price.We have an awesome work space on the corner of 221 Hale St and Regent Street, Petrie Ter-race, Qld Brisbane. We are always accessible by email at carolyn@smeassistancegroup.com.au and Facebook will be up and running in the very near future. We intend to use Facebook as a vital means to transfer important information and updates to the pet boarding and grooming industry.

Margaret HennessyMargaret Hennessy, the CEO of the DOGUE Retail Group comes from a successful background in Management Consulting, Business Improvement and Business Management. With an economics degree and a graduate diploma in Change Management from the University of Sydney, Margaret was quick to act when the chance to invest in DOGUE presented itself in 2005. The opportunity within the business was clear; both from the perspective of turning around the retail business, as well as the prospect of building a nationally significant brand in the Dog world.Margaret’s passion for dogs made her appreciate the cleverness of the name ‘DOGUE’ and drove her ambition to take the brand to great new heights. Now thirteen years later, Margaret can honestly say her life has changed – DOGUE has achieved significant growth under Margaret’s leadership; launching its franchising arm in 2014, and is now assessing international opportunities, as well as more company stores and a broader service offering in Australia.

Sue Wrights DCPG, is an award-winning Pet Stylist with over 10 years’ experience within the grooming industry. Sue specialises in Asian Fusion styling, a combination of traditional Western & Asian styling, blending the two styles to create a cute animated style that pet owners love.Sue works daily in her own salon – Bark n Style, Brisbane, Australia but also enjoys teaching her passion for pet styling to other groomers through private tuition, workshops & seminars. Her work has been featured in grooming books & magazines worldwide.

Sue Wright

Our Guest Speakers cont.

Askus how

One Less Errand

E�ortlessearnings

for you

June 16 -19Hawkesbury Racecourse

Clarendon, Sydney

16th Grooming Competition | Trade Show17th Grooming Competition | Trade Show

18th Conference | Trade Show19th Conference | Trade Show

Registration Information

How do I register?Online registration for the competition and conference is available.Register here AusGroom Grooming CompetitionRegister here for AusGroom Conference

Need Accommodation?There are many accommodation options availabe in the areaHawkesbury Racecouse Motel4-star model onsite which offers standard rooms in several different bedding configurations to suit everyone. *Special room rate of $165 per night for AusGroom delegates.P: 02 4560 4300W: http://www.hrcmotel.com.au/Crown Plaza Hawkesbury Valley5-star Hotel that is 2.3kms from the venueP: 02 4577 4222W: https://www.crowneplaza.comColonial Motel Richmond3-star motel that is 4.9kms from the venueP: 02 4578 1166W: http://www.colonialmotel.com.au/How do I get to the event?Public TransportClarendon railway station is within easy walking distance to the venue and Sydney buses stop on Hawkesbury Valley Way right outside the venue.DrivingThere is ample, free parking onsite.

PIAA Members Non Members Single Entry - $45 + GST Single Entry - $80 + GST Two Classes - $80 + GST Two Classes - $150 + GST Three Classes - $115 + GST Three Classes - $220 + GST Four Classes - $150 + GST Four Classes - $290 + GST

AusGroom Grooming Competition Entry Costs

All prices per person PIAA Member Non Member Conference Monday June 18 & Tuesday June 19 (including welcome dinner)

$300 + GST $400 + GST

Conference – Monday June 18 $150 + GST $195 + GST Conference – Tuesday June 9 $150 + GST $195 + GST

** Novice entries are free

AusGroom Conference Costs

TOP PERFORMANCE3,000 SPM, POWERFUL HEAVY DUTY WITHOUT THE HEAVY WEIGHT

Like us on / botanybaytheclipperspecialists

©2016 Sunbeam Products, Inc. is a subsidiary of Newell Brands, Inc. (NYSE: NWL). All rights reserved. CSAJ121316 OPA49444

CUT THE CORD!our most powerful cordless clipper

REPLACEABLE, FAST CHARGING WITH UP TO 2 HOURS RUN TIMELITHIUM ION BATTERYWEIGHS 385GRAMS

RELIABLE BATTERY

EASY TO HANDLEPERFECTLY BALANCED ANDCONTOURED FOR ALL DAY COMFORT

EXPERIENCE POWER AND FREEDOM

COMPATIBLE WITH ALL OSTER A5 DETACHABLE BLADES

FOR MORE INFORMATION OR TO PURCHASE, VISIT BOTANYBAYIMPORTS.COM.AU OR TALK TO YOUR FAVORITE DISTRIBUTOR

Here’s what professional dog groomers have to say about the Oster Pro3000i ClipperAs a groomer of over 2 decades, I’ve certainly used various corded and cordless clippers over the years. I like the freedom of cordless clippers, but need to have the same power that the corded clippers produce. I have found in the past other brands of cordless clippers have lacked the stamina. I am so impressed with the power of the Oster Pro3000i that I have now put away my corded clippers as I find the motor in these great cordless clippers is now all I need. The clipper itself is very easy to handle and the performance speaks for itself. The clipper feels very comfortable in the hand, and what really impresses me is the run time. The fact that the clipper does not lose power when the battery is low, rather it simply shuts itself off is a plus also. Quick enough to charge, and easy to handle. The Oster Pro3000i are the perfect piece of equipment for every groomer’s toolbox. Love my Oster Pro3000i they are my “Go to” clippers.” Vanessa Parsons - Country Canines Grooming & Clipping Salon, QLD

For performance and reliability in my profession I need tools I can trust with confidence to deliver. The Oster 3000i ticks all my needs. It’s weight to sit lightly in my hand, it’s battery life for time saving, it’s durability for reassurance of job completion are a couple of advantages of this great Clipper. Helen Forester, K9 STYLE Dog Grooming & Groomer Training, W.A

Very excited to be able to add another Oster 3000i cordless clipper to our team of wonderful groomers in my salon. When my salon changed from corded clippers to cordless I was excited to offer my staff the opportunity to make work enjoyable and not having to worry about the dangers of leads around the table, dogs and other tools. The 3000i was my choice of clipper after trailing a few different cordless as we found they were super fast, more Comfortable in our hands had faster recharge time and longer lasting running time. I have been using this work horse for over 3 years in my salon and proud to say we still love them as much as the first day they arrived. Sharon Hall, Snuggle Pup & Pooch, NSW

I love the Oster pro 3000i it's powerful yet light weight, the battery lasts me a full day and the ergonomic design relieves my wrist pain. It's the clipper I recommend to all my students. Naomi Conroy - Puppoose Pet Boutique, NSW

Oster 3000i cordless clipper they are the only cordless clipper I feel comfortable using, the quality and power can not be surpassed. Monique Finch, Monique Stylist to the Dogs, Qld

I love the fast speed and power of the Oster 3000i cordless clipper and the well balance hand piece. I highly recommend.Melanie Newman, from Melanie Newman Salon Essentials VIC

The power behind the Oster 3000i makes clipping all day long a breeze! The elegant, sleek look of a trimmer, but behind that pretty face is a workhorse ready to make every clip easier through maneuverability and speed. After using the highest achieving competitors, the 3000i was the only one to match power with long battery life, all in a light package too. I'm especially happy with the small charging cradle, which takes up very little room in my station. Oster delivers once again, matching my needs with the best equipment available. Bethany Aberdour, Touch of Pawfection, QLD

For further information, please contact Events Manager Linda ChamaretteP: 02 9659 5811 or 0414 945 990

E: events@piaa.net.au

PIAASuite 45, 11-13 Brookhollow Avenue Baulkham Hills BC NSW 2153

piaa.net.au