samsung white paper.pdf

Samsung Mobility

WHITE PAPER

ProntoForms Business ProductivityMobilizing your paper business processes with Samsung

Samsung Mobility White Paper 2

1. Introduction – The Business Opportunity

On an ongoing basis, companies continue to wrestle with the constantly evolving practices and new technological pace of today’s global and local business landscapes. This elevated techno-logical pace is being driven by three powerful business game-changers – Mobile Devices, such as Samsung tablets and smartphones, Cloud Services, and now a relatively new phenomenon, Mobile Business Applications.

Together, these elements have ushered in the age of digital-only busi-ness workflows, rendering paper-driven practices nearly obsolete. Re-ducing administration costs and man hours associated with transcribing paper reporting into back office systems has helped businesses become leaner and more efficient.

In the recent past, only truly global brand companies could consider mobilizing processes and going paperless, and even these companies were limited to “rugged proprietary” devices. Today, smartphone and tablet hardware capabilities have grown leaps and bounds over the last few years, enabling businesses to utilize mobile devices for more and more company activities. Advances in smartphone and tablet hardware and design have dramatically improved mobile usability, as it relates to speed, tools, data processing and storage, allowing for the age of digi-tal-only business to firmly take shape. Factor in breakthroughs in mobile device design and concept, such as the creations of Samsung’s Galaxy Note and Galaxy Rugby Smart, and mobile capabilities for business use continue to skyrocket.

Cloud services have also advanced the digital workflow movement, let-ting workers in the field store, access and share large amounts of data and work-related documents. Synchronizing company data with several devices has proven to be a real time-saver and leg up for businesses practicing good cloud management. It’s made firms with mobile workers lighter, increasingly agile and more cohesive as a team. Now more than ever, thanks in large part to cloud services, having workers in the field no longer slows down team collaboration.

Concurrent with advances in mobile device hardware and cloud services, has been the absolute explosion in consumer application development across multiple platforms, including on the An-droid OS platform. Produced for the masses, these Apps have made consumers’ lives simpler and more convenient.

However, there are limitations as to what most consumer Apps can do. Consequently, the mobile business application market has now seen its own share of incredible growth. More sophisticated and designed to handle SMB and Enterprise needs, business mobile applications are capturing the imagination of business and technology managers alike. Mobile business applications are changing how companies think about their processes, including the integration of and custom-ized connectivity to cloud services.

Further evidence of increased business digi-

tal workflow on the go is aplenty. For example,

research firm TechnoMetrica’s 2011 findings

revealed that nearly 50 percent of small busi-

nesses use smartphones as part of their pro-

cesses. Moreover, according to Morgan Stanley

Research, sales of smartphones are expected to

exceed those of PCs in 2012. Both research re-

sults only confirm the increasing business role

that Mobile Device Hardware, Cloud Services and

Applications are going to continue to play – and

how ProntoForms is well positioned to continue

to be a leading mobile business solution.


The main challenge for companies is to find business Apps that can handle more than just indi-vidual users or uses. Rather, business Apps must support multiple groups (teams), be secure, fully manageable, and capable of adapting to company growth, while not losing the simplicity and power that have made personal mobile Apps a part of our everyday lives.

We now operate in a near limitless mobile business environment, where workers are no longer chained to their desktops – or even their laptops.

Chief among these powerful new business Apps is the ProntoForms solution. More than a simple App, ProntoForms is a business workflow solution, able to dispatch office data to and collect data from the field, as well as connect to back office systems and route data to and or through cloud services.

2. Cloud Computing – Changing the Business Game

Business done from the field or on the go is now possible because of smartphones and tab-lets. But the sheer ability to store, access and share data virtually has been nothing short of a revelation to companies everywhere. Indeed, the cloud has changed the game.

As recently as a decade ago, small and large companies alike still had extensive office square footage devoted to storing and running servers. Fast forward to today and more and more firms are taking advantage of the benefits of cloud services.

The cloud is all about improving data accessibility, storage and sharing, while cutting down on traditional data storage and management costs. The ability to now access pivotal company-specific data, no matter your location, speaks to the core advantage of cloud usage.

To be an essential part of mobile business workflows, cloud service pro-viders offer an easy way to connect to different systems, with power and simplicity. In addition, cloud service providers also offer connectivity to legacy non-cloud systems that some corporations still rely on as part of their day-to-time processes.

ProntoForms makes optimal use of cloud services and other connectivity options with its dynamic workflow design. Integration of this workflow has two basic elements: data flowing into the workflow and data flowing out of the workflow. For data coming into the workflow (data sources into a form), ProntoForms allows users to upload CSV files into its portal, delivering these tables to the device. The tables can even be consumed by the mobile form when there is no network connectivity (offline). Alternatively, the user can automate the delivery of these CSV files by using a ProntoForms published REST API to deliver the data source table directly to the mobile form.

According to Mimecast, seven out of ten companies

are already using a cloud service in one form or

another. Taking it a step further, Gartner research

says that by 2014, 60 percent of business server

workloads will be virtualized, a staggering number

to think about. It’s powerful justification for why

ProntoForms expanded its export and connect

offerings to clients.


For data coming out of the system, the product has a spectrum of powerful integration capabili-ties:

• Traditional portal reports generation (including mapping and graphs) from the browser and the ability to export them into different formats (including Word, PDF, HTML, with custo-mized options and support available)

• Email and cloud notification systems for company users or external parties

• Advanced document and mark-up language cloud integration (records available in XML+XSD or JSON to integrate into your back-office systems)

• Record-based integration options to structured-data systems, with traditional SQL and relational-based schemas

These preceding capabilities can leave the data in the ProntoForms cloud system or can employ Pass-through technologies (more in section 7) to merely relay the data to its destination without storing it in the cloud. However, pass-through maintains tombstone data as an audit trail of the transaction. A few mouse clicks can enable these capabilities – highly important in keeping up with the speed of business.

All connectable with ProntoForms, these specific cloud vendors have ro-bust, popular mobile Apps, most of which are available on Samsung An-droid devices. They range in offerings, pricing and connectivity features.

• Google Docs is a very successful open source choice for file sharing and collaborating online, with Gmail capability built in

• Dropbox and Box.net are file hosting services that utilize cloud storage, enabling users to store and share files with the help of file synchronization

• Evernote allows for the creation (in the form of a text note), clas-sification and storage of files, with the ability to synchronize the data with various destinations

• Microsoft SharePoint is a multi-faceted content management plat-form, complete with intranet and extranet capability and the ability to be configured for a variety of business purposes

Overall, this breakthrough in cloud accessibility makes business on the go that much more pos-sible, effective – and necessary. As the speed of business reaches another level, companies ev-erywhere must adapt and implement their own mobile solutions capable of working with cloud services, such as ProntoForms on Samsung devices.

“We have several Samsung Galaxy devices with ProntoForms out in the field, and because of the rave reviews from our clinicians and staff members, it looks like we’ll be ordering a lot more,” offers Justin Shelton of Home Healthcare Solutions, a Missouri business and ProntoForms client that sends health professionals into the field for home visits.

No matter the cloud service, the advantages are aplenty. Businesses are becoming more agile and self-reliant with the help of mobile business solutions.

There are three specific cloud business services categories discussed in this white paper. Simply put, these categories are the main service(s) of the respective listed cloud vendor.

Simply put, these categories are the main service(s) of the respective listed cloud vendor.

1. Storage (focusing on offering a virtual storage box, with some sharing) – ex. Dropbox

2. Storage/Management (Similar to preceding, with some management and searching capabilities) – ex. Evernote

3. Storage/Management/Integration/Collaboration (all-encompassing cloud and management service capabili-ties) – ex. Google Docs


“We have 80 stores and our field reps have to visit four or sometimes five stores a day. We use the Box.net connectivity option with ProntoForms. Our field reps can classify their reports by store, upload their work and cross-reference and access previous specific store reports. It’s been a great implementation into our mobile processes,” says Eric Conner, Senior Field Manager for Primo Hoagies.

This northeast food chain has seen its processes become leaner and significantly more efficient with the adoption of ProntoForms.

Social Media and Email: Using Facebook and Twitter, as well as email to notify team members

With Facebook reaching a billion users in August 2012 (iCrossing) and Twitter surpassing 500 million users in February 2012 (Media Bistro), it’s clear that the majority of the workforce is very comfortable utilizing these two social media platforms.

As it pertains to the use of social media, mobile business solutions are now incorporating more connectivity options with these platforms. In the case of ProntoForms, the mobile solution lets users rely on Facebook and Twitter (as well as conventional email) as a team notification service for various field updates and data submissions, right to and from any mobile device.

“Twitter is a part of our team notification process and it has really enabled us to turn around and rent out our equipment faster, sometimes as much as seven days quicker,” says J.P. MClain, Product Sales and Support Man-ager for the half-century old ROMCO Equipment Company in Texas.

After undergoing an audit of its processes, ROMCO, sellers and renters of heavy construction equipment, decided to implement ProtoForms and deployed Samsung Galaxy tablets at each of its eight locations.

“We used a few other tablets when we started with ProntoForms. There is no comparison to what we currently use – the Samsung Galaxy Tab. The speed is second to none.”

MClain and his team are using the Samsung Tab with ProntoForms to inspect heavy machines and have also been impressed by the Tab’s ability to easily connect and report.

Using a private Twitter setup and ProntoForms together has seen an in-crease in the speed and quality of communication between all eight ROM-CO sites. Collectively, all locations have never been on the same page as effectively as they are today.


3. App Features – Powerful Tools

Mobile applications must be high performance in order to make the grade with any business team. An App must be user-friendly, process information and tasks in a speedy fashion, and have two-way connectivity with the office.

Such are the characteristics of ProntoForms, a mobile application known for the variety of tasks it can accomplish. While its name suggests a concentration on efficient form usage, it’s the robust nature of these customizable forms that makes the mobile business solution unique.

Since its inception in 1981, Kencor has been pro-viding elevator service across several northeast-ern states. Management knew something had to change, with respect to the company’s paper processes. Instituting ProntoForms on Samsung devices has been a tremendous upgrade in how the company goes about its business.

“We needed to get more accurate and timely with our information processes. Creating weekly hand-written work tickets was no longer acceptable,” explains John Dodds, COO of Kencor Elevator Systems Inc. Working with Samsung Galaxy tab-lets in the field, Kencor has dramatically increased its productivity in areas such as timesheets and invoicing.

“Our old process saw paper forms shuffled from one person to another. In some cases, invoicing was taking up to two weeks. With ProntoForms, it’s a real-time process, right from the field.”


ProntoForms is designed to make filling out and processing reports in the field as real-time and as simple as possible. Like any leading business App on the go, ProntoForms has included several can’t-do-without features for any business that relies on reporting and forms in the field, including dispatching.

With ProntoForms Dispatch, an administrator can direct a form to the ProntoForms App inbox of a specific user. Better still, the administrator can optionally pre-fill data into the form for the mobile user. The pre-filled data could be read-only, or could be available for editing on the mo-bile device. The bottom line is less mobile data entry, fewer errors and better results for your business.

There are two methods to dispatch to your mobile workforce. The first option is to use the Pron-toForms Web Portal to dynamically generate a dispatch template for your form. Download the template, add-in your dispatch data, and upload back to the portal to trigger the dispatches to your mobile users.

Businesses that demand integration and automation should employ the second method, dis-patch via the ProntoForms API.

Real-time data communication The App ties in with back office systems, allowing for instant transfer of data to and from the field

Online and Offline use No network connection required. Data connectivity and speed variances can render certain Apps obsolete (i.e. browser-based Apps) if they are not able to perform when there is no network connectivity

Captures Photo and barcode captures can be per-formed on Samsung mobile devices and integrated into any form

Signature input Signatures are captured by touch screen finger signature or via the more profes-sional route with the Samsung Galaxy Note’s S Pen

Lookup tables Embedded information on customers, inventory, and tasks, to effectively refer-ence client history and account data

Skip logic Maximizing efficiency by not having to fill in redundant or non-applicable form fields

Geo and time form stamps Proof-of-delivery and time tool to keep track of work done in the field

Calculations Perform calculations on form inputs to complete estimates in the field

ProntoForms Features


ProntoForms clients each have specific features that are critical to their field reporting.

“With our use of ProntoForms on Samsung Galaxy devices, our field supervisors can now take employee pictures when filling out employee evaluation forms and I can see if they are wearing the proper uniform and using the proper protective equipment,” explains Laramie S. Stevens, Human Resources Director for Inner Parish Security Corporation. The Louisiana-based contract security company provides services to Gulf South clients.

All of the ProntoForms features are contained within its form workflow. This workflow can be categorized into three parts:

Standard – A worker in the field gathers information, enters the data into the digital form on his/her Samsung mobile device and sends it in real-time to the company’s back office system.

Advanced – A worker in the field can accomplish everything from the preceding Standard cat-egory, plus he/she can also customize a given form, with dynamic data from the business, making data capture faster, easier, and more accurate – in both an online and offline network connectiv-ity states.

Sophisticated – A worker in the field can accomplish everything from the preceding Standard and Advanced categories, plus he/she can be dispatched unique work orders and have forms already partially populated by those who manage the ProntoForms Web Portal (see section 5 for more on the Web portal).


The major element to the ProntoForms Sophisticated workflow category is the Dispatching fea-ture. It allows office managers to deliver a record to be completed in the field and then returned back to the office for further processing. For example, in the case of work orders, the Pronto-Forms system enables the office to upload record(s) via CSV or REST API. Then, based on record information, such as user ID, it routes the work order to be executed and completed to the appropriate user. From there, the system can then receive it back with all the details so the work order can be closed and most likely fast tracked to the invoicing department.

Not only does dispatching save managers time, but it also saves the workers from having to receive their work orders the traditional way – workers in the field having to drive all the way to the office for a meeting and to pick up their schedule/work orders. Dispatching saves companies time, fuel costs and from the burden of coordinating a meeting with each worker’s schedules.

4. Out with Proprietary Rugged Devices – In with Samsung’s Galaxy Note and More...

As advancements in mobile technology continue to evolve at an accelerated rate, traditional rugged proprietary mobile devices are becoming obsolete. Once championed as THE solution for in-the-field data collection and durability, old school rugged devices have a difficult time measuring up to the capability requirements or budgetary objectives of today’s business world.

No longer the most cost effective or most productive manner for field workers to gather data and report on the go, rugged proprietary devices rank behind Samsung mobile devices in nearly every relevant category. From powerful OS, broad selection of mobile applications and cloud connectivity ca-pabilities, to purchase, administration and support costs, choosing a Samsung mobile device over rugged proprietary devices makes better business sense in every way.

The only argument that an old school rugged device used to have a monopoly on, was its durable, shock absorbent design. With the launch of Samsung’s Rugby Smart, a device specifically developed for workers who work in rigorous field situations, old rugged proprietary devices no longer have any exclusive mobile advantage. With rubber seals to keep out dirt and moisture, a screw lock to better protect the bat-tery, and the ability to use the keys even with gloves on, the Rugby Smart is an ideal device for any business that prizes durability and rugged use.

Samsung Galaxy Rugby Smart


However, durability isn’t a only a quality exclusive to the Rugby Smart.

“Currently, we are running 12 Samsung Galaxy tablets and they have impressed us so much that we have made it our standard tablet moving forward. The Galaxy Tab is flexible, durable and fast. It serves all of our needs in a tablet,” says J.P. MClain of construction equipment seller and renter ROMCO.

Dubbed the Phablet for its tablet-like qualities, the Samsung Galaxy Note has taken mobile device innovation a step fur-ther. Featuring an intuitive, accurate S Pen, the Note is a smart-phone with a tablet concept, offering users faster data entry (thanks in large part to the S Pen) possibilities and the largest smartphone screen size on the market.

Running on Android OS, the Note, and the balance of Sam-sung’s smartphone device models, are infinitely more sophisti-cated than old school rugged proprietary devices – and priced significantly lower as well.

In terms of value and performance, the Note’s high level fea-tures and fast processing speeds make it a rising choice among business professionals and ProntoForms clients.

Samsung Galaxy Note and S Pen


5. Web Portal Management– Your Online Command Center

While work in the field is now possible with today’s Samsung devices, it’s still very much neces-sary to have an online control panel or Web portal. Commonly referred to as a dashboard, an online Web portal gives managers the ability to create, assess, download and monitor all activi-ties that are happening in the field.

In the case of ProntoForms, account managers have a powerful Web portal tool, designed to give full access and permissions called FormSpaces. It allows managers to easily configure and manage several important aspects of the ProntoForms service, including:

• Controlling which field workers can access which forms

• Browse the Form Library’s existing forms to add to your account

• Form building, customize library forms or create your own from scratch

• Form versioning, test and deploy, only deploying when ready, with the assurance that any change in the data schema won’t generate lost data or confusion

• Data sources, where back office data is loaded as lookup tables

• Data destination format controls, allowing managers to select the format that the data is to be transferred in, including HTML, PDF, CSV, Word, Excel, XML, and JSON

• Dispatching functionality, send out work orders to individuals or groups of users in the field.

• User permissions, associate certain forms access to a specific group of workers

• Configuration of email transmissions


Fully functional on Samsung Galaxy tablets, the ProntoForms Web Portal provides a handy form creation and editing tool, allowing the IT team or portal administrator to create new forms, edit existing ones or import forms from the ProntoForms library. With Galaxy tablet compatibility, ProntoForms account administrators can thus easily manage data and teams either from the of-fice or directly from the field.

In short, mastering a Web portal is vital to any mobile company-wide business solution. Not only will online dashboard proficiency ensure better productivity in the field, but it will also give man-agement instant access into what’s happening on the front lines – and further justification for the continued deployment of mobile business solutions.

Set preferences to route inbound data from the field. Data can be automatically connected to your back office, and routed to cloud services for storage and management. Use powerful social media platforms to rapidly share, manage and notify team members of data collected from the field.


6. Samsung SAFE - Solutions for business

Samsung For Enterprise (SAFE™) devices are Samsung smartphones and tablets that have been built to excel for corporate use.

No matter the SAFE device, each mobile product is security pro-tected through AES -256 bit on-device encryption (covering the en-cryption of all data, including even app-specific internal data) and comprehensive mobile device management options, allowing for business specific Apps such as ProntoForms to truly shine.

“We thoroughly enjoy our use of the Samsung Galaxy smartphones. They’re faster, the pictures are more distinct and they navigate a lot better than some competing devices,” offers Paul Kamzelski, Direc-tor of North American Customer Service for international pest con-trol firm Rentokil NAPC, a ProntoForms client.

Rentokil, along with VFC, Inc. conducted Samsung product evaluations in the field.

“Our crews are actually fighting over who gets the Samsung Galaxy smartphones out in the field as we roll them out,” muses Travis Vought, Vice President of Construction Services for Pronto-Forms client VFC, Inc. “Everybody loves the fast processor and the beautiful big screen, it makes filling out the forms super easy.”

Part of the immense appeal of SAFE devices is also the flexibility that they offer. Samsung de-vices work with several leading mobile device management providers. In addition, the ability to remotely manage SAFE device applications and functionality is another boon for adopting enterprises.

Moreover, many workers on the go require not only intuitive, fully integrated business App solutions, but also high level connectivity, such as Virtual Private Network (VPN) connectivity. Through a SAFE VPN connection, mobile professionals can access corporate user profiles, in-cluding personal desktops. Working with VPN providers such as Cisco, F5 and Juniper, Samsung can enable IP-based secure, firewall-friendly encryption.

Finally, with the ability to also support Microsoft Exchange email, calendar, and other key cor-porate features, SAFE smartphones and tablets have justly earned their status as best in class mobile business solution devices.


7. Device Security – Protection and Flexibility are Must-Haves

With any new business initiative that’s introduced and integrated, companies are always wary of its potential security risks. Fortunately, Samsung’s leading mobile business solutions take all the requisite precautions – and then some – in order to protect the information and activities of its clients.

In January 2012, three Samsung devices received Federal Information Processing Standard (FIPS) approval. Certified by the National Institute of Standards and Technology.

“Samsung proactively sought FIPS certification to show our current and potential government and business customers that we take their

security and interoperability needs seriously,” said Cho BumCoo, Senior Vice President of Enterprise Solution Team at Samsung Electronics Co., Ltd., in a January 2012 press release.

Simply put, these three specific FIPS approved Galaxy products (SII smartphone model and two Tab tablet models) are appropriate for

government institutions and any business with high level mobile security requirements.

For ProntoForms, security is a core priority. No user data is stored on the Web or application servers. Moreover, no third parties have access to customer information.

The ProntoForms architecture runs in industry-leading cloud infrastruc-ture that features state-of-the-art physical security, data and network se-curity, and procedural security and compliance. Great efforts have been taken to eliminate single-points-of-failure in the architecture and to en-sure redundant storage of data. This allows ProntoForms to provide high levels of service availability and data security to its customers.

For extra security, customers can take advantage of ProntoForms’ unique capability of data Pass-through.

“Simply put, our pass-through option means that no data records are ever persisted in our cloud server. Data records enter our server and are held in memory until destination processing is complete, at which point, all data records are then cleared. Only a record of the results of the des-tination processing is kept in the cloud server,” explains Glenn Chenier, ProntoForms VP Research and Development.

ProntoForms Security Checklist

Data destinations, transport and rendering Select from a growing list of turn-key system integration capabilities, secure transport methods and data formats.

Pass-through Pass data from your mobile devices to your enterprise or cloud-based systems in real-time, without saving it in the ProntoForms systems.

Security types and details State-of-the-art physical security, data, network and pro-cedural security, and compliance provided by our industry-leading cloud computing partners.

User and group control Fine-grained control of user and group access to admin-istration functions such as form building, viewing data records, and receipt of notifications.


8. In Conclusion – Lead the Way, Don’t Follow Behind

The reality that has come out of the explosion of mobile business solutions is that businesses can’t afford to be left behind. Empowering company workers in the field is paramount to staying on top of (or simply keeping up with) the pace of business.

Real-time results, connectivity and customization are the most important elements that make for an effective Samsung mobile business solution:

• The ability to relay information instantly and cut down on lag time in processing

• Utilizing mobile business solutions to connect and share key data to multiple types of desti-nations

• Customizing Apps and its software to meet your company’s specific and unique needs

In today’s ever-evolving virtual business landscape, businesses need better solutions on the go and can’t afford to be satisfied with anything that doesn’t meet their core company process needs.

It’s the absolute responsibility of business owners and CIO’s to consider all mobility solutions and make the upgrades where applicable. Regardless of the size of firm, it’s quite clear in today’s business climate that all companies have exciting, viable options at their disposal.

As one of the very select few business App marketing partners of Samsung, ProntoForms has not only been recommended by a leading mobile device provider, but also by its clients, in the form of testimonials and even word-of-mouth marketing – the truest test of a sound business solution.

As the collective brain trust of successful companies discover and subsequently integrate new mobile business solutions, one challenge remains – educating and obtaining buy-in from em-ployees. That’s where a vendor’s track record and its testimonials come in as pivotal, key tools to secure total workforce buy-in.

And as always, success will be dictated by your bottom line.


© 2012 Samsung Telecommunications America, LLC (“Samsung”). Samsung, Galaxy, Galaxy Note, Galaxy S, Galaxy Tab, Rugby Smart and SAFE are registered trademarks and/or unregistered trademarks of Samsung Electronics America, Inc. and/or its related entities.

Other company and product names mentioned herein may be trademarks of their respective owners. Printed in U.S.A. Disclaimer of Warran-ties : TO THE FULL EXTENT PERMITTED BY LAW, SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND ITS AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS “SAMSUNG”) EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION AND SAFE™ CERTIFIED DEVICES. IN NO EVENT SHALL SAMSUNG BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION AND SAFE™ CERTIFIED DEVICES. Enterprise IT security protection will be effected by features or functionality associated with the E-Mail Platform, MDM and VPN solutions selected by customer. Choice of an E-Mail, MDM and VPN solution is at the sole discretion of the customer and any associated effect on IT security protection is solely the responsibility of the customer and/or the solution provider. For complete statement of limited warranty, please refer to www.samsung.com/us/safe, available on the web and where Samsung smartphone and Galaxy Tab™ devices are sold.

SAFE™: “SAFE™” (Samsung for Enterprise) is a mark for a Samsung device which has been tested against Samsung’s own internal criteria for in-teroperability with certain third party security-related solutions for MDM and VPN. The testing includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device. During the testing, the device is tested with the security solutions to see if the solutions work with the device as described by the third party security solution providers. The testing, for example, includes field testing with local network connection and menu tree testing which tests functionality of the solutions in conjunction with the Samsung device For more information about Samsung’s SAFE™ program, please refer to www.samsung.com/us/safe.

Disclaimer of Warranties: EXCEPT AS OTHERWISE PROVIDED IN THEIR STANDARD END USER LICENSE AND WARRANTY, TO THE FULL EXTENT PERMITTED BY LAW SAMSUNG ELECTRONICS CO., LTD., SAMSUNG TELECOMMUNICATIONS AMERICA, LLC, AND THEIR AFFILI-ATES (COLLECTIVELY REFERRED TO HEREIN AS THE “SAMSUNG ENTITIES”) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, INTEROPERABILITY OR NON-INFRINGEMENT, WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES AND APPLICATIONS TESTED WITH SAFE™ DEVICES. IN NO EVENT SHALL THE SAMSUNG ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER WITH RESPECT TO INFORMATION TECHNOLOGY SECURITY PROTECTION, SAFE™ DEVICES OR APPLICATIONS TESTED WITH SAFE™ DEVICES. In addition, information technology security protection will be affected by features or functionality associated with, among other things the e-mail platform, master data management, and virtual private network solutions selected by the software provider, solution provider or user. Choice of an e-mail, master data management, and virtual private network solution is at the sole discretion of the software provider, solution provider or user and any associated effect on information technology security protection is solely the responsibility of the software provider, solution provider or user. For complete statement of limited warranty, please refer to www.samsung.com/us/safe, available on the web and where Samsung smartphone and Galaxy Tab™ devices are sold.

Documents

samsung white paper.pdf