Indian White Goods Industry (LG & Samsung)

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    Presented by:M. Arsalan Sheikh (#7989)

    Ahsan Bham (#8106)Sobia Khan (#6316)

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    ` Fastest growing industry in India

    ` Advertising and brand building has a key role

    ` Demand is seasonal and cyclical

    ` Price and brand differentiation

    ` Technology driven

    ` Continuous innovation

    ` Supply and distribution network` High involvement in R&D activities

    ` After-sales services

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    Consumer DurablesConsumer Appliances Consumer Electronics

    White Goods Brown Goodsy

    M

    obile phonesyTelevisionsyMP3 playersyDVD playersyVCD players

    yRefrigeratorsyWashing machinesyAir conditionersySpeakers and audio equipment

    yMixersyGrindersyMicrowave ovensyIronyElectric fansyCooking rangeyChimneys

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    Expected to drive the market to a value of $7.7 billion by the end of 2013, anincrease of 60.7% since 2008. An anticipated CAGR of 10% for the five-year

    period 2008-2013 In 2013, the Indian household appliances market is forecast to have a volume of

    52.2 million units, an increase of 50.4% since 2008. The compound annual growthrate of the market volume in the period 2008-2013 is predicted to be 8.5%.

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    ` In term of purchasing power parity (PPP), India($3.55 Trillion) is the 5th largest economy in theworld and overtake Japan in the near future

    become the 4th largest.` The middle class in India is fueling economic

    growth and disposable incomes are expected togrow at an average of 8.5% per year until 2015.

    ` The urban market has now largely become aproduct replacement market.

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    ` Indian consumer durable market is expected toreach Rs. 40 Billion by on 2010

    ` The Indian household appliances market grew by

    32% in 2010.` The top 67 cities in India are the key potential

    markets for appliances. These cities contribute14% of the GDP.

    ` The market share of MNCs in the consumerdurables sector is 65%.

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    ` The rural market is growing faster than the urban market.

    ` Rural sector offers huge scope for consumer durables industry, as it

    accounts for 70% of the Indian population.

    ` The urban market and the rural market are growing at the

    annual rates of 7%-10%and 25% respectively.

    ` Rural areas have the penetration level of only 2% and 0.5%

    for refrigerators and washing machines respectively.

    ` In case of television the penetration level is 18%.

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    MNCs National R gionalKoro L o Samsungo Hyundai

    Onida

    id o on

    BPL

    Kelvinator

    All yn

    Godrejoltas

    IFB

    Bush

    Cro n

    Salora

    Weston

    Beltak

    OskarChinao TCLo Haier

    Hollando Phillips

    Japano Sonyo Panasoni

    o Sharpo Hitachio Sansuio Akaio Ai ao Whirlpoolo Electrolux

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    1995-1996 2005-2006 2009-2010

    Demand 3.43 million 8.72 million 13.14 million

    Penetration level149 per 1,000

    households

    319 per 1,000

    households

    451 per 1,000

    households

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    ` Demographic

    Income

    Occupation

    ` Geographic

    Tier 1 Cities

    Tier 2 Cities

    ` Psychographic

    Life style

    Personality

    ` Behavioral

    Value

    Benefit sought

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    ` Personal Income

    ` Availability of financing

    ` Product affordability

    ` Increasing share of organized retail

    ` Entry of heavyweight retail players

    ` Increasing appreciation of the Rupee

    ` Technological and design advancements

    ` Innovative advertising and brand promotion

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    Situation

    ` LG Electronics India Pvt. Ltd., awholly owned subsidiary ofLGElectronics, South Korea was

    established in January 1997 afterclearance from the ForeignInvestment Promotion Board.

    Growth Strategy

    ` Focused on innovative, feature-rich

    products V

    alue-plus platform` Offering affordable products at a

    lower margin cutting on volume tobring in revenues

    Key Success Factors

    ` Innovative marketing strategies

    LG has differentiated its products usingtechnology and health benefits.

    ` Local and efficient manufacturing to

    reduce cost

    Implementing a digital manufacturingsystem (DMS) as a cost-cuttinginnovation.

    ` Product localization

    LG came out with Hindi and regionallanguage menus on its appliances

    ` Regional channel strategy and wide

    distribution networkLG has over 46 branch offices and 110area offices across the country.

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    ` Objectives

    The ai of L is to provide the custo ers with ut ost

    satisfaction through leadership.

    The funda ental policy of develop ent is to secureproduct leadership that the Custo ers ay have the

    ut ost satisfaction.

    ` Core Competency

    Product leadership, Market leadership, People leadership

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    ` Strength Market leader in home

    appliance segment Manufacturing unit in tax-

    incentive areas Wide range of product

    categories to tap theconsumer upper-middleclass and upper-upper

    class LG, having the widest

    distribution network in theindustry

    Good after-sales services

    ` Weakness

    Consumer compare LG

    products with its competitor

    Samsung and Sony, not

    with other foreign brand

    Similar product categories

    as compare to its close

    competitors Samsung

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    Situation

    Samsung India Electronics Ltd. is asubsidiary of Samsung ElectronicsCorporation (SEC) headquartered in

    Seoul, Korea. Samsung India wasformed in 1995.

    Growth Strategy

    `Building an affluent customer base

    higher priced products

    `Creating a premium brand image designand technology innovations

    Key Success factors

    `Innovative promotion and advertising

    Branded its products as superiortechnology and environment friendlyones.

    `Launching the best in design and

    technologySamsung has won over 150 awardsin India for its technology and designbased products.

    `Customized products for its consumers

    understands the local culturalsensibilities to customize its products

    according to the market.`Manufacturing plant and localization

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    ` Opportunities

    The Indian Mass Market.

    The high end value drivenproposition helps increase

    the Market Share.

    Samsung is well known forit product differentiation

    ` Threats

    Indian Mass Market maybe captured by a rivalcompany, LG, Onida,Videocon;etc.

    Increased emergence ofmodern retail chains- aproblem as Samsung isinvesting in building a retail

    network across the country

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    ` Localized positioning

    ` Focus on local R&D

    ` Range of products in awide range

    ` Dealer network is verystrong

    ` Many products speciallyfor India

    ` Positioning on a globalbasis

    ` Centralized R&D

    ` Lesser Range ofproducts

    `

    Dealer Network not asstrong

    ` Less Indian CustomerCentric products