Sample Project Plan

5/22/2018 Sample Project Plan

1/20

Integrated Web Services (IWS)

IWS Project Initiation Plan

Sample Midsized Website

Business Unit / Program Area (Customer)

Project Sponsor

!rganization

Project Manager

Proposed Project Start "ate

Proposed Project #nd "ate

$e% Contact& P'one

"ate Submitted

"ate Approed

*ersion

+ast Updated

IWS Project Initiation Plan


2/20


ContentsExecutive Summary................................................................................1Goals and Objectives.............................................................................1Project Scoe.........................................................................................!

"ssumtions......................................................................................... 1#Sta$e%older &oles and &esonsibilities................................................1#

'ommunication Plan............................................................................1udget..................................................................................................1*+anagement "roac%es.....................................................................1,Signatures............................................................................................!-

#,ecutie Summar%

/o0 an imroved site 0ill serve t%e clients needs better2

Imlementing t%e ne0 site in 'ommonSot 0ill ma$e it muc% easier 3or deartment 3aculty and sta33 tomaintain t%e content o3 t%e site and to use it to ublici4e ne0s items5 events5 and 3aculty or studentresearc% and activities.

-oals and !bjecties

!erall -oal6 &edesign and re7imlement t%e 0ebsite 3or greater 3unctionality5 attractiveness5 andease o3 maintenance.

Speci.ic !bjecties and Success Criteria

!bjectie "escription Success Criteria1. Website design must be

comliant 0it% 'ornellidentity standards

8%e banner o3 t%e site meetst%e seci3ications documentedat 000.cornell.edu9identity9

!. Website design must beaest%etically leasing andconvey an imression o3modernity5 scienti3icexcitement5 andeducational excellence

'lient aroval

#. :sers must be able tonavigate and orient easily

Site must 3ollo0 :I standards5render roerly on all majorbro0sers and oeratingsystems

1. 3e0er %one contacts 3romeole see$ing in3ormationt%at is available on t%e site!. ositive reactions 3romeole using t%e site#. 3aculty5 students5rosective students5 andalumni are able to 3indin3ormation easily

. Site must be easy tomaintain

Site structure 0ill allo0 non7tec%nical sta33 to udatecontent; dynamic elements 0ill

"3ter training5 3aculty and sta330ill be able to enter and modi3ycontent 0it%out di33iculty.


3/20


!bjectie "escription Success Criteriabe managed t%roug% user73riendly 3orms

content managers 0ill be ableto come u to seed 0it% onlyone or t0o %ours investment inlearning t%e system.

=ocumentation and training 0ill

be rovided 3or contentmanagers and aut%ors

>. Site must be robust ander3orm 0ell

Site utime 2??@"verage age load time >seconds average (excet ondialu connection)Site renders correctly on allmajor bro0sers and in rint

*. Site content must becomre%ensive andaccurate

'ontent 0ill be entered androo3ed 3or every ageseci3ied in t%e site ma (byclient)

"ll issues identi3ied in A" arecorrected and veri3ied; 'lientaroval or any ot%erindeendent A" at clients

otion

Project Scope

-eneral Project Scope

In ScopePreare ! variants o3 %ome7age design (to coms) 3or client selectionPreare coms 3or 3ull site design 3rom t%e c%osen %ome age design5 t%roug% secondary5 tertiary5 andsecialty ages (total o3 ! cycles o3 design revie0 and modi3ication)Imlement site in 'ommonSot 0it% t%e structure o3 t%e aroved site maIncororate aroved design using css+odest redesign o3 t0o sectionsProcess and incororate images as er t%e aroved design and content inventory list

Imlement 3eatures as described in t%e Bunctional Seci3ication document (belo0)6

navigation

Cerberos7aut%ori4ed 3aculty9sta33 section5

data management 3or eole5 3eatures5 ne0s5 researc% 3ields5 seminars

dynamic data udate o3 courses listing 3rom &egistrars database

student survey (0eb3orm)

researc% matrix

Image comosition5 rocessing5 si4ing and comression as seci3ied by t%e design coms5 lus u to >- on7age imagesInitial content entry by IWS7trained ersonnel5 0it% rogress trac$ing=esigner revie0 and style correction 3or content a3ter entryAuality assurance testing to include veri3ying6 7 roer bro0ser rendering 3or t%e 3ollo0ing bro0sers6Internet Exlorer * and ,Bire3ox 1.> and !.-Sa3ari !.-On Windo0s DP5 +ac OSD5 and (0%en aroriate) Windo0s !---.We are constantly re7evaluating our bro0ser test suite5 t%ere is a ossibility t%at our test recommendations 0ill

IWS Project Initiation Plan 2


4/20


In Scopec%ange bet0een no0 and 0%en t%e site is ready 3or testing. 8%ese c%anges 0ill not a33ect your arovedbudget.

7 lin$ integrity (all lin$s go to actual ages5 and oen correctly in t%e original 0indo0 or a ne0 one as seci3ied

7 correct oeration o36site navigationdata management 3orms and dislay agesdynamic udate o3 course dataonline 3orm5so3t0are restricting access to t%e con3idential area o3 t%e site.

Imlement redirect 3or boo$mar$s (legacy lin$s) originating 3rom old site'lient training as detailed in t%e 8raining Plan (belo0)Post7launc% monitoring and correction o3 - errors

!ut o. Scope+ore t%an ! initial %ome7age variants5 unless otential designs are already available in t%e IWS ort3olio

+ore t%an ! cycles5 or # 0ee$s5 o3 design revie0 and re3inement; extensive design c%angesPost7entry revie0 o3 content (to be done by clients)=esign c%anges to accommodate renaming o3 ages or sections'%anges to t%e list o3 elements to be managed or to t%e 3ields to be recorded 3or eac% managed element oncet%ose are establis%ed=ocumentation ot%er t%an a guide to managing t%e dynamic data elements o3 t%e siteP%otogra%y5 researc%5 or 0eb searc% 3or images'I8 standard 'ommonSot %osting5 bac$u5 and monitoring 0ill be seci3ied in a searate service agreement.Post7launc% maintenance and extensions by IWS 0ill be seci3ied in a searate maintenance serviceagreement.

Business Processes

8%e ne0 0ebsite 0ill o33er oortunities 3or imroving some o3 t%e deartments business rocesses.'lients 0ill determine and document any c%anges t%at t%ey 0ill ma$e to t%ese rocesses.

Some business rocesses to be considered in t%is context are67 rocessing o3 reuests 3or in3ormation and udates7 revie0 and udate o3 age content and images7 identi3ication5 roduction5 entry5 and management o3 eventual Fmanaged data items H eole5

3eatures5 ne0s5 researc% 3ields5 seminars

Site Speci.ication

8%is 0ebsite roject is seci3ied by 3ive documents t%at are considered to be attac%ments to t%isroject lan6 site ma5 content trac$er5 3unctional seci3ication5 design coms5 and redirect list.

Site mapH a %ierarc%ical5 sc%ematic ma o3 t%e roosed siteOriginally develoed in isio5 t%e site ma in3ormation is aended in gra%ical 3orm at t%eend o3 t%is document.

Content tracerH a sreads%eet listing5 by age5 every item o3 content5 0ords5 images5 P=B5rogrammed element5 or ot%er H to be included in t%e site5 0it% data columns 3or recording 0%o isresonsible 3or various asects o3 rocessing t%e content5 and 3or noting rogress on t%ese tas$s.



5/20


" blan$ content trac$er5 in Excel5 %as been delivered to t%e clients 3or t%eir use in managingcontent roduction and entry.

0unctional Speci.icationH de3ines t%e oeration o3 all rogrammed elements o3 t%e site (suc% asnavigation 5 3eatured elements5 secure areas).

Originally develoed as a searate Word document5 t%e 3unctional sec is included as art o3

t%is document (belo0).

8%e "esign compsare a set o3 gra%ics 3iles t%at 0ill seci3y and dislay all o3 t%e visual 3eatures o3t%e site5 including age layouts5 colors and 3onts to be used5 identity elements5 banner and t%ematicimages. 8%ese are develoed in5 and are t%e deliverable 3rom5 t%e design %ase. 8%ey are in t%e 3ormo3 JPEGs.

8%e 1edirect +ist0ill be develoed during t%e roject. It is a sreads%eet t%at lists every age in t%eexisting site 3or 0%ic% t%e clients 0is% to recogni4e t%e current url and t%e age to 0%ic% 0e s%ouldredirect it in t%e ne0 site. (8%is maintains t%e utility o3 existing boo$mar$s t%at users may %ave to t%ecurrent site.)

S%stem 1e2uirements

8%ere are no non7standard system reuirements 3or develoment o3 t%is 0ebsite. /osting systemreuirements 0ill be seci3ied in t%e 'I87IS Website /osting Service "greement. 8%e standard terms3or 'ommonSot 0ebsites are6

'ommonSot (including unlimited contributors5 unlimited ages5 all 'ommonSot3eatures)

Solaris Oracle =atabase 'oldBusion "lication Server 1G =is$ Sace

!G9mont% =ata 8rans3er 1 SB8P9Web=" "ccount Extra SB8P9Web=" account K L!9yr9account lus one time setu 3ee

MLN>9%r !G9mont% =ata 8rans3er ??@ :time One usiness =ay &esonse 8ime !x, /ard0are +onitoring Otion to increase =is$ Sace and0idt%

=is$ Sace L,>9G9r and0idt% L!9G9r

8%e cost 3or t%is %osting otion is currently L15N> er year. Post7launc% suort time can becontracted 3or at t%e IWS standard rate.



6/20


Sample Website0unctional Speci.ications

.or Content #lements 1e2uiring Programming& Interaction& or Multimedia

Purpose8%e urose o3 t%is document is to describe t%e intended 3unctioning o3 every asect o3 t%e ne0 0ebsite in suc%a 0ay t%at67 IWS develoers can imlement t%at 3unctionality correctly and e33iciently7 IWS A" and clients can veri3y t%e oeration o3 t%e rogrammed elements o3 t%e 0ebsite against t%isseci3ication.

0eatures coered 'ere include


7/20


automatically7generated nav.

Site Map8%e site ma 0ill occuy its o0n age5accessed t%roug% t%e 3ooter. It 0ill bedynamically generated and 0ill allo0exansion9collase o3 sections5 as in t%isexamle6

Securit%

$erberos aut'entication .or .acult%/sta.. section8%e ages in t%e FBor Baculty and Sta33 section 0ill only be accessible to users 0it% currently7active Cerberosaut%entication t%at veri3ies t%at t%ey are members o3 t%e deartment 3aculty or sta33. I3 t%e user tries to oen anyage in t%is section5 eit%er t%roug% t%e site navigation or t%roug% a direct url or boo$mar$5 and t%ataut%entication isnt resent5 t%e 0ebsite 0ill invo$e ':7Web"ut% to romt t%e user 3or netI= and Cerberosass0ord. I3 access is denied5 an exlanation ou 0ill be dislayed.

Pass5orded alumni page or section8%e age Peole9"lumni9 and any ages t%at are added under it 0ill be accessible only to users 0%o enter aass0ord. 8%e ass0ord s%ould only need to be entered once er session5 0%et%er or not t%e user navigatesout o3 t%e "lumni section.

"ut%ori4ed users 0ill5 0%en logged in5 be able to oen an admin o7u t%at lets t%em c%ange t%is ass0ord.



8/20


"ata Management

0eatured Items

8%is site %as rovisions 3or one or t0o 3eatured elements on t%e %ome age. Eac% item is de3ined by6

Q titlecategory (i3 aroriate)Q brie3 descrition or teaser textQ long descrition

OR7 urlOR7P=B

Q small imagelarge imagestart dislay dateend dislay dates0itc%es to 3orce dislay or 3orce %ide

"s in t%e illustration

(Q asteris$s indicate reuired 3ields)

(note t%at t%e selector 3or F=islay location int%e examle 0ill only be included 3or t%is site i3t%ere are t0o 3eatured items on t%e %omeage5 in 0%ic% case it 0ill select 0%ic% o3 t%et0o ositions t%is item s%ould occuy)

People" 3orm5 similar to t%e Beatured Items management 3orm5 0ill be rovided 3or entering and editing eole (or bio)data. Bields to be recorded 3or eac% erson are6

Q net I=Q 3irst name

middle initial or nameQ last nametitleQ category (selects 3rom deartment 3aculty5 3ield 3aculty5 or sta33)image (reuired 3or deartment 3aculty)s%ort bio (reuired 3or deartment 3aculty)0ebsite :&Rresearc% 3ields (select any number 3rom t%e currently7de3ined list o3 3ields; reuired 3or deartment3aculty)


9/20


1esearc' .ields" 3orm5 similar to t%e Beatured Items management 3orm5 0ill be rovided 3or de3ining researc% 3ields. Eac% 3ield0ill be seci3ied by6

Q nameQ imageQ descrition (a 3e0 aragra%s o3 text)

8%is in3ormation 0ill 3eed directly into t%e researc% matrix gra%ic (on t%e &esearc% age) and into

3e5s Items" 3orm5 similar to t%e Beatured Items management 3orm5 0ill be rovided 3or entering and editing


10/20


1esearc' matri,

On t%e &esearc% age5 clients 0ould li$e to %ave an interactive matrix t%at dislays 3aculty by researc% 3ields5 orresearc% 3ields by 3aculty.

8%is iece may include images or motion. 8%is 0ill be develoed by t%e designer in collaboration 0it% t%eclients; t%e intention is to %ave somet%ing beauti3ul5 imressive5 but above all intuitive and easy to use.

Inter.ace 1e2uirements

:ser Inter3ace Website :I to be seci3ied by design coms and associated descrition o3navigation

"ut%oring inter3ace6 'ommonSotSystems Inter3aces Website 0ill need to access and coy data 3rom t%e 'ornell &egistrars

database 3or listings o3 courses5 and 3rom t%e :niversity R="P directory 3orsome aut%ori4ation and contact in3ormation 3ields

Project Interdependencies

8%ere are no ot%er rojects eit%er 0it%in t%e client deartment or 0it%in 'I8 t%at are reuired 3or or t%at deendon t%is roject.

7raining Plan

3ame/-roup

7raining7%pe(s)8

+eel o.Access

UpdatingCapabilities

7raining "ocumentation

Grou6 +SE"dmin

Site "dmin 'ontributor

Bull "ll ages 'ommonSot "dministrator+anual'ommonSot 'ontributor+anualSite manualBaculty bio guide.

Grou6"ut%orsBaculty sta33resonsible

3or agecontent

'ontributor 'ontributor accessto all ages andmanaged elements

"ll content andimages

'ommonSot 'ontributor+anualSite manualBaculty bio guide.

Grou6Baculty


11/20


dynamic or Fmanaged elements 3or t%e seci3ic site can be rovided by IWS at our standard er7%our rate. 80oone7%our IWS training sessions are currently budgeted 3or t%is site.

"dministrator training can be sc%eduled 3or any time 3rom 0ell be3ore t%e site launc%es to s%ortly a3ter itlaunc%es5 but s%ouldnt be delayed beyond t%at.

'ontributor training s%ould be sc%eduled to comlete slig%tly be3ore t%e site is ready 3or content entry to begin.

9ig' +eel Sc'edule 5it' $e% "elierables

8%e sc%edule given %ere includes all items 3rom t%e initial5 3ull roject descrition. "t t%e clients otion5 someitems can be removed 3rom t%e roject lan or assigned a rovisional status. Provisional status allo0s t%e clientto determine5 some time into t%e develoment o3 t%e roject5 0%et%er or not t%e section or 3eature 0ill beincluded. Suc% mid7course decisions may a33ect t%e sc%edule.

MilestoneBaselineStart "ate

BaselineCompletion"ate

Content "eelopment

'lient "ut%ors develo coy

"ll coy 3inali4ed and aroved

Source images identi3ied and obtained (includingermissions)Source images 3or0arded to IWS

"esign

=esign $ic$o33 meeting

1st=esign Presentation

Beedbac$ &eceived 3rom clients

!nd=esign Presentation (may be via 0eb osting)

Beedbac$ &eceived 3rom clients

#rd=esign Presentation (i3 necessary; may be via 0ebosting)

=esign Sign7o33

"eelopment

=evelo Server In3rastructure

Page temlates coded

Static Pages created

=ynamic elements created

Images identi3ied

Images rocessed5 entered

'lient site admin training comleted'lient users and grous establis%ed

'ontent entry training comleted

+anual 3or dynamic data delivered to client

'ontent Entry comleted

IWS team site revie0

Initial A" revie0 comleted

A" 3ixes comleted and veri3ied

IWS Project Initiation Plan 1"


12/20


MilestoneBaselineStart "ate

BaselineCompletion"ate

Rin$ redirects identi3ied

Rin$ redirects imlemented

Binal client site revie0Raunc%

Closing

Post7launc% monitoring comlete

8ransition to Steady State7Project 'lose Out &eort

Assumptions

In order to ma$e a timely launc% date67 roject must be aroved and initiated by date2. IWS may be able to begin t%e roject

sooner t%an t%e roosed start date5 but only i3 all arovals are in order.7 bot% IWS and client sta33 must be readily available 3or meetings and con3erences7 roject scoe may not be extended (alt%oug% it may be reduced)7 bot% IWS and client sta33 must be vigilant about resonding uic$ly to issues and maintaining

a0areness o3 t%e rojects tig%t timeline7 it must be ossible to react to un3oreseen di33iculties by trimming scoe or rede3ining

3unctionality; %o0ever5 any suc% c%anges must be t%oug%t3ul and mutually7accetable.

8%e sc%edule and cost estimates given %ere include all items 3rom t%e initial5 3ull roject descrition. "tt%e clients otion5 some items can be removed 3rom t%e roject lan or assigned a rovisional status.Provisional status allo0s t%e client to determine5 some time into t%e develoment o3 t%e roject5

0%et%er or not t%e section or 3eature 0ill be included. Suc% mid7course decisions may a33ect t%esc%edule.

Stae'older 1oles and 1esponsibilities

Sta$e%olders are all t%ose grous5 units5 individuals or organi4ations5 internal or external to ourorgani4ation5 0%ic% are imacted by5 or can imact5 t%e outcomes o3 t%is roject.

Project 1ole W'o Project 1esponsibilities'lient rojectmanager

7 coordinate all client7side roject activities7 reort and rioriti4e issues and roblems 3or t%e IWS team

7 t%roug%out t%e develoment %ase5 obtain in3ormation anddecisions as needed to resolve issues and $ee t%e rojectmoving and on sc%edule

7 revie0 0ee$ly roject status and exenditure reorts'lient siteadmin

7 'omlete 'ommonSot site "dministrator training7 Preare to ta$e over site admin a3ter launc%

'lient contentaut%ors

various 7 0rite5 edit5 revie0 or c%ange 0ebsite coy and images5 andas necessary send materials to IWS5 in accordance 0it%t%e roject sc%edule



13/20


'lient 3aculty various Eit%er enter t%eir o0n biogra%ical data into t%e ne0 0ebsitedatabase5 or rovide same in electronic 3ormat5 roo3ed andaroved5 to t%e client roject manager 3or entry by ot%ers. Int%e latter case5 revie0 t%e content a3ter entry and reort anycorrections t%at need to be made.

Communication Plan

8%e 3ollo0ing met%ods 0ill be used to $ee sta$e%olders and outside arties in3ormed and involved int%e roject.

Website Project "ocuments

Just li$e t%e 0ebsite consulting roject5 t%e 0ebsite develoment roject is initiated by t%e signing o3 aSerice Agreement (SA)5 0%ic% is a standard73orm contract used by 'I8 3or all rojects.

In t%e course o3 t%e 0ebsite develoment roject5 t%e roject team 0ill use t0o rimary documents torecord and communicate about t%e rojects rogress6 status reports5 and an issue log. 8%e status

reorts are in t%e same 3ormat as t%ose o3 t%e consulting %ase5 including a summary o3 cost7trac$ingto date. 8%e issue log is used to document issues5 action items related to t%em5 and t%eir resolution5all t%roug% bot% develoment and A". It is accessed t%roug% t%e online trac$ing system ug4illa.

I3 at any time it becomes necessary to ma$e signi3icant c%anges to t%e scoe5 sc%edule5 ordeliverables o3 t%e roject5 t%ese 0ill be recorded in c'ange memorandat%at may become addendato t%e Service "greement.

8%e 7raining Plansection o3 t%is document is used to coordinate 0it% bot% t%e 'ommonSot ServiceO0ner and any ot%er individuals 0%o 0ill be rearing documentation on t%e site or rovidingseciali4ed client training (suc% as on 0or$ing 0it% managed content).

Binally5 0%en t%e roject %as been comleted5 a Closeout 1eportis reared t%at summari4esestimated and actual costs and sc%edule5 and documents any remaining oen issues (3or examle5 i3a c%ange is reuested a3ter a site %as gone into A"5 clients o3ten re3er to launc% t%e site as is andreturn later to imlement t%e c%ange.)

!t'er Project Communications

W'at W'o/7arget Purpose W'en/0re2uenc% 7%pe/Met'od(s)=esign Cic$o33meeting

'lient Projectmanager and$eysta$e%olders

IWS designersdescribe ourrocess5standards; get

in3ormation 3romclients on designdesiderata

Once5 at t%e starto3 t%e design%ase


14/20


W'at W'o/7arget Purpose W'en/0re2uenc% 7%pe/Met'od(s)issues5 rogress5uestions5documentexc%ange

develoment%ase

Status reorts 'lient Projectmanager

"rises clientso3 roject status5issues5 rogress5and costs

Wee$ly t%roug%outdeveloment

Emailed Worddocument

+ajor issues log 'lient Projectmanager

documentsissues5 actionitems related tot%em5 and t%eirresolution

"s needed Word document

ug9minor issues log 'lient Projectmanager

documentsissues5 actionitems related to

t%em5 and t%eirresolution

"s needed Website utility

Binal revie0 o3 sitebe3ore launc%


'lient insectiono3 site to insuret%at 0%en it islaunc%ed it meetsseci3ications

Once5 a3ter IWSA" and be3orelaunc%

"t clients otion5meeting 0it%roject team orasync%ronouslyby individualinsection o30ebsites 0it% anyissues recordedin t%e log

Project 'lose out&eort


Summari4esroject results5costs5 timeline5records any oenissues

Once5 at end o3roject

=ocument 0%ic%is signed by allarties

8raining Plan 'lient Projectmanager5 $eysta$e%olders5trainingersonnel

Identi3y levels andtyes o3 trainingreuired 3or allclient users

once document



15/20


Budget

Project Cost : 7ime #stimates

"ll roject costs and dates are estimates. Projects are c'arged onl% .or actual time spent;

"esign P'ase estimated costs

Cic$o33 meeting; reuirements and re3erencesdevelo design alternatives (!) 7 %ome and secondaryages

Present design alternatives

asic design c%osen5 alterations identi3ied

Incororate alternatives5 develo 3urt%er age designs

Post design udates 3or revie0 and 3eedbac$

&eceive client 3eedbac$

Incororate 3inal alterations and ostSign7o33 on design

=esign %ase roject management

=esign %ase total

"esign P'ase Cost41eduction !ption

I3 clients can c%oose a design and comlete all alterations on it in ! revie0s instead o3 #5 cost o3design %ase can be reduced.

Build p'ase estimated costs

=esigner time

Programmer time

'ontent entry by IWS

Project management

=ocumentation

8raining sessions

Auality "ssurance testing

A" 3ixes and launc% rearation

Post7launc% monitoring and suort

Bactor o3 sa3ety M1-@

uild %ase total %ours



16/20


Project 1esourcing

Project 1ole 1e26d

W'o (i.no5n) or

7B"

< 7ime "ates 3eeded("ate 1ange)

3ame o.Manager

Project +anager 1

Programmer 1=esigner 1'ontent Entry5 i3 byIWS

!

A" 8esting 1

Systems suort 1

&esourcing 'omments5 'onstraints5 and9or Issues6

Management Approac'es

8%e 'ornell Project +anagement +et%odology ('P++) 0ill be alied as t%e roject managementaroac% to imlementing t%is roject5 seci3ically5 lanning5 trac$ing5 reorting5 and closing out t%eroject. 8%e 3ollo0ing sections de3ine t%e standard aroac%es.

Issues Management

8%e 3ollo0ing issues management rocedures 0ill be used6

+ajor issues (any t%at 0ill signi3icantly a33ect t%e scoe5 sc%edule5 or budget 3or t%e roject) 0ill be

registered in t%e roject +ajor Issues log.

8%e Project manager and 'lient Project +anager 0ill determine %o0 to address t%e issue and identi3y%o0 it 0ill a33ect t%e scoe5 sc%edule and budget 3or t%e roject.

On t%e Project Status &eort5 t%e roject manager 0ill reort t%e issues currently being 0or$ed on5t%eir status5 and t%e rojected date o3 resolution. "ny critical unresolved issues t%at are imacting t%escoe5 time5 cost5 or uality o3 t%e roject 0ill be %ig%lig%ted in t%e status reort.

W%en an issue is resolved5 merged 0it% anot%er issue5 or 0it%dra0n5 t%e issue log 0ill be udated.W%en an issue is closed t%e resolution is logged and it is moved to a closed status.

+inor issues 0ill be logged and managed using t%e ug4illa issue trac$ing rogram5 0%ic% all IWSarticiants and t%e 'lient P+ 0ill %ave access to.

C'ange Management

I3 t%e clients reuest a c%ange t%at5 in t%e oinion o3 t%e IWS roject manager5 signi3icantly a33ects t%erojects scoe5 cost5 resourcing5 sc%edule5 or t%e uality o3 t%e roduct5 s9%e 0ill alert t%e clientroject manager to t%e imlications o3 t%e reuested c%ange5 and t%ey 0ill develo and document amutually7agreeable lan 3or resolving t%e c%ange reuest. 8%is may result in t%eir 0riting an



17/20


addendum to t%e roject service agreement 0%ic% 0ill need to be signed by t%e relevant arties at 'I8and t%e client deartment.

In t%e event t%at no mutually7agreeable lan 3or resolving t%e c%ange reuest can be arrived at5 t%eoriginal roject scoe 0ill remain unc%anged. In t%is case5 t%e c%ange reuest 0ill be documented asan oen issue in t%e closeout reort.

7ransition Management Plan

8%e IWS Project +anager 0ill 0or$ 0it% t%e 'ommonSot Service o0ner to arrange 3or ta$ing t%e sitelive5 using t%e standard IWS 8ransition c%ec$list. 8%e url o3 t%e old site 0ill be trans3erred to t%e ne0site.

" redirect utility 0ill be built into t%e ne0 site to cature attemts to access old7site urls (as 3romexisting boo$mar$s) and redirect t%em 0it%in t%e ne0 site. :nless all suc% accesses are directed tot%e ne0 %ome age5 t%e clients 0ill 3ill in a Regacy Rin$s &edirection Rist5 identi3ying 0%ere eac% old7site lin$ is to be directed.



18/20


1is Plan8%e 3ollo0ing table includes ris$s t%at IWS sta33 are a0are o3 as generally alicable to 0ebsitedeveloment trojects. 8%e list may be amended 0it% inut 3rom t%e clients.

&is$ Bactor Imact on Project &is$ Plan (Strategy) &es.IWS resourcingcon3licts or s%ortages

8%e roject cost andsc%edule (rimarilysc%edule) could overrun

"ssign 3ull tec%nicalresources 0%en ossibleObtain commitment o3resources to meet t%eroject sc%edule'reate an alternateresource lan 3or criticaltas$s

Project+anager

'lients are unable toreare5 arove5 orenter content by t%e

reuired deadline

Project could run oversc%edule; is unli$ely to runover cost

&eassign contentresonsibilities 0it%in clientdeartment

Juggle IWS sc%eduling toaccommodate delay; 3orcontent editing or entry5use IWS trained andsuervised ersonnel

'lientrojectmanager

IWS P+

'lients do not %ave asmany images as areneeded 3or t%e site

Site is less attractive Provide laces in 0%ic%images can be addedeasily later; searc% 3or andbuy images 3rom vendors

commission local%otogra%ers to ta$emore images; canvass3aculty 3or images 3romt%eir researc% aers

IWSsta33

'lientP+

Server9%osting9in3rastructure roblems

Site cant go live on time(note5 t%is is unli$ely5 and i3it occurs it 0ill get a RO8 o3attention and resources3rom 'I8 uermanagement)

Wor$ 0it% 'I8 and camus'Sot %osts to develoalternatives

IWS P+



19/20


Signatures8%e signatures belo0 indicate t%at t%e arties %ave read and agree to t%e terms and conditions under0%ic% t%is o33ering is made.

Project Sponsors

3ame Signature "ate "epartment 7itle

Project "irectors and/or $e% Stae'olders


Project Approers8%e signatures belo0 indicate agreement to Secure &euired &esources and t%ey %ave t%e aut%orityto commit resources 3or t%is roject.




20/20


"endix6 +a o3 Proosed Site

(3or t%is examle5 only a %ome7age ma is s%o0n. Site mas usually comrise at least ages suc%as t%is5 sometimes as many as !-.)

IWS Project Initiation Plan 1!

Documents

Sample Project Plan