Upload
silvana-bottega
View
215
Download
2
Tags:
Embed Size (px)
DESCRIPTION
CEO OF SANLAM PRIVATE INVESTMENTS : Building Wealth through Investment
Citation preview
Building Wealth through Investment���
P R E S E N T A T I O N B Y
Daniël Kriel
CEO, Sanlam Private Investments
W E A L T H S U M M I T
!"#$%&"#%'#(#)*+',-.#*/#)*',-(0,01#"2,-"3"#4*&"-,.#('5#%33"'0"#6"($,78#,*2%)#9-""5#('5#:*+',%/+$#9"'"-*0%,.8#5"04"-(,%*'#('5#7*4";#
<04%-(,%*'#('5#7*4"#4$(.#(#7+9"#-*$"#%'#,7"#,-(="),*-.#*/#(#'(,%*'>0#6"($,7;#?7"#$+2+-.#%'5+0,-.#7(0#,7"#)(4()%,.#,*#%'04%-"#%''*&(,%*'#('5#9"'"-(,"#"34$*.3"',;
!"#(-"#:$"00"5#6%,7#(#6"($,7#*/#'(,+-($#-"0*+-)"08#:+,#7(&"#.",#,*#)(4%,($%@"#*'#,7"#)-"(,%*'#*/#*+-#*6'#$+2+-.#:-('50;#A'#,7"#$(0,#/"6#."(-08#</-%)('#$+2+-.#7(0#)*3"#%',*#%,0#*6';#!"#7(&"#(#:+-9"*'%'9#B(-,%0('#)+$,+-">#('5#6"#'*6#'""5#,*#%'&"0,#%'#,7"#0C%$$0#67%)7#6%$$#,(C"#)-(/,#,*#)-(/,3('07%4;#
?7"#6*-$5#%0#"2)%,"5#,*#0""#,7"#'"6#:*+')"#*/#D4-%'9:*C#%'#(#E($"',%'*#7('5:(9#9-()"#%',"-'(,%*'($#)(,6($C0#($*'90%5"#,7"#"0,(:$%07"5#('9$"0#*/#(#F+-:"--.#)7")C;#
?*#9-*6#,7"#$+2+-.#0"),*-#('5#,*#:-%'9#*+-#(+,7"',%)#$+2+-.#,*#,7"#6*-$58#6"#'""5#,*#%'&"0,#%'#+'5"-0,('5%'9#,7"#"'5#3(-C",#%'#D*+,7#</-%)(8#</-%)(#('5#:".*'5;#
0+0,(%'#('5#04"'5#,7"%-#6"($,7#('5#(%30#,*#%'04%-"#3*-"#*4"'#'",6*-C%'9#:",6""'#$"(5"-0#*/#$+2+-.#:+0%'"00"0#('5#6"($,7#3('(9"3"',#)*34('%"0#7*4%'9#,*#)-"(,"#('#%34(),#%'#</-%)(;
Silvana BottegaGHIJKLM!"#"
is proudly supported by:
!
www.sa-la.org
+27 (0) 791787867
“The Red Sun” Stefan Ampenberger (1908 - 1983)
Sanlam Art Collection
building wealth through investment March 2012
quick facts
change is the reality
the cost of living in South Africa is increasing
the tax burden on individuals is increasing
SA personal savings rate as % of disposable income - 0%
70% of retirement fund members who left their jobs in 2010 cashed in their savings
<10% of South Africans could retire without financial assistance
a loaf of bread is expected to cost around R52 in 30yrs’ time a doctor’s visit should cost around R2,500
financial issues of high concern Source: Affluent Insights Quarterly Survey, Merrill Lynch
rising health care costs or expenses (75%)
the impact of the economy on my ability to meet financial goals (58%)
preserving an inheritance for my children and/or grandchildren (54%)
the current state of my retirement plan (50%)
the good news ...
Global wealth has increased to $230 trillion from $195 trillion in 2010, led by growing wealth in South Africa, India, Australia, Chile and Singapore.
The number of dollar millionaires in South Africa will increase by 242% to 243,000 by 2016
Credit Suisse: Global Wealth Report 2011
… exponential growth
the good news ... projected annual personal income growth
R1m - R2m R2m - R5m R5m+
2010 75 589 22 230 4 720
2011 89 201 26 233 5 570
2012 111 997 32 937 6 994
2013 146 133 42 976 9 126
Source: BMR 2010, SARS 2008
but, whatever the categorisation, the credit crunch has had a major impact
made for Tribune in the UK – hackcartoons.com
1: never lose money
2: never forget the first rule
the rules of investment
critical factors
1. choice of wealth manager
2. choice of asset mix
3. traps to avoid
4. good habits
1 choice of wealth manager
remember him?
and these institutions?
what do the wealthy want? Source: Affluent Insights Quarterly Survey, Merrill Lynch
Top 6 Priorities of HNW Clients
what do the wealthy want?
the needs of wealth management clients are hugely diverse depending on demographics, how their wealth was created, geography, attitude to risk…
but there are broad common themes:
{excellent} service
trust
personal relationships …
Branding and Segmentation in Wealth Management
what do the wealthy want? Affluent Insights Quarterly, Merrill Lynch 2011
the importance of relationship is stems from the correlation between ‘satisfaction with your financial advisor’ and following attributes:
responsive to requests 84%
someone to trust 81%
understand needs and personal values 84%
being proactive 77%
offering personalised advice 78% re. specific needs & challenges
what do the wealthy want? Branding and Segmentation in Wealth Management
a relationship extends beyond the wealth manager or the brand itself, many clients make choices based on affinity & affirmation
“a feel of exclusivity”
“a club that not anyone can join”
“knowing that someone cares”
“connectivity with the organisation”
“advice one can trust”
why clients chose wealth managers
78% 83%
TIMELY AND APPROPRIATE CONTACT
82% 93%
QUALITY OF SERVICE
72% 87%
STRENGTH OF RELATIONSHIP WITH RM
74% 69%
PORTFOLIO PERFORMANCE
62% 54%
INDEPENDENCE OF WEALTH MANAGER
66% 65%
OVERALL STRENGTH OF ORGANISATION
44% 19%
EXTERNAL FINANCIAL FACTORS (E.G., PROFITABILITY)
REGULATORY COMPLIANCE 69%
53%
40% 51%
STRONG BRAND
46% 27%
QUALITY OF ONLINE SERVICES
22% n/a
ACCESS TO CONCIERGE/CARD SERVICES
CLIENTS WEALTH MANAGERS
significant differences remain between what clients and wealth
managers consider important
Source: Weatherill Executive Consulting
what do the wealthy want?
client service replaces investment performance as the critical quality
historically, performance was king, and primary reason cited for leaving an organisation
in the aftermath of the financial crises, client loss now results from poor customer service and overall lapse in client relationship management
PwC Global Private Banking and Wealth Management Survey 2011
question: what is the single most important thing that your wealth manager does well that helps them to be your “trusted advisor”?
some tips in making your choice
get references from clients
registration / regulatory issues
quality and experience of staff
check the staff turnover
remuneration / incentivisation model
… do your homework
remember: past performance is no guarantee for future performance
2 choice of asset mix
importance of asset allocation
Balanced: Proxy for a diversif ied portfolio : 60% J203T | 10% ALBI | 10% STeFI | 12.5% MSCI World Equity | 7.5% JP Morgan Global Bond SA Real Estate: J255T Source: Sanlam Investment Management
SA returns & risk of asset classes since 1900
Volatility less important over the long term
SA asset class performance since 1900
SA 20 year asset class returns
10 year returns – selected markets vs SA
of affluent non-retirees cited:
having a diversified portfolio
gives confidence in ability to meet long-term goals
69 %
Affluent Insights Quarterly, Merrill Lynch 2011
some tips
inflation is the real enemy of building wealth
asset allocation determined by: investment goals investment horizon risk appetite
continuously revisit – change when necessary
portfolio should be well diversified between geographic and asset classes
3 traps to avoid
not following integrated / coordinated approach – have products with different providers, don’t keep track etc.
ignorance of the available investment vehicles
emotions: panic / overreaction to chance events over confidence bias anchoring complacency
Denial
Dismissal
investors ‘rational’
Confidence
Caution
Doubt & Suspicion
Capitulation & Contempt
Fear
Concern
Indifference
Greed: Conviction of new era
Enthusiasm
Confidence
Panic
Despair
“buy” “sell”
5 good habits
re-invest
avoid short-termism / apply patience
don’t jump around
ensure the right structure / wrapper
be meticulous and take ownership
the importance of compounding dividends R1.00 invested in 1960
378
1325
0
200
400
600
800
1000
1200
1400
1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010
All Share All Share - dividends reinvested
compound vs simple return R1000 over 30 years at 10% return
value of $10 000 invested S&P500 Berkshire Hathaway
1971 $10 000 $10 000
1974 $7 456 $5 708
1975 $10 229 $ 5422
1976 $12 643 $13 392
1991 $92 940 $1 361 805
2008 $259 068 $14 387 737
Source: Berkshire Hathaway / Sanlam Investment Management
Victory awaits him who has everything in order – luck, people call it. Defeat is certain for him who has neglected to take the necessary precautions in time; this is called back luck. - from The South Pole, by Roald Amundsen
in closing
thank you!
“The Red Sun” Stefan Ampenberger (1908 - 1983)
Sanlam Art Collection