S09: Addressing the Cognitive Challenges in Patient Instruction to Bridge the Functional Health Literacy Gap

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  • 8/9/2019 S09: Addressing the Cognitive Challenges in Patient Instruction to Bridge the Functional Health Literacy Gap

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    AddressingtheCognitiveAddressingtheCognitive

    toBridgetheFunctionaltoBridgetheFunctionalHHealthealthLiteracyGapLiteracyGap

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    ComprehensionComprehension

    ExecutionExecution

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    Accordingto

    one

    study,

    patients,

    on

    average,

    forget

    half

    According

    to

    one

    study,

    patients,

    on

    average,

    forget

    half

    ofwhattheyweretoldbyadoctorwithin5minutesofofwhattheyweretoldbyadoctorwithin5minutesof

    eav ngt eoutpat entconsu tat onroom. ayereav ngt eoutpat entconsu tat onroom. ayer

    1990)1990)

    ccor ngtoanot erstu y,on y37 o pat entscou ccor ngtoanot erstu y,on y37 o pat entscou

    recalltheirdiagnosisandtreatmentandfollowrecalltheirdiagnosisandtreatmentandfollowupplanupplancorrectly,immediatelyafterbeingdischargefromtheEDcorrectly,immediatelyafterbeingdischargefromtheED

    (LoganPD

    1996).

    (Logan

    PD

    1996).

    Accordin toourownstud ,immediaterecallrateisaboutAccordin toourownstud ,immediaterecallrateisabout

    44%anddelayedrecallis27%.(Zeng 2008)44%anddelayedrecallis27%.(Zeng 2008)

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    SimplerlanguageSimplerlanguage

    Actionable

    informationActionable

    information

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    VocabularyVocabulary

    Example:

    Example:

    ress g:ress g: quacequace w w er xer x over sover s

    Dressing:CoverthewoundwithDressing:CoverthewoundwithAquacelAquacel AGwithaAGwithakerlixkerlixwrapchangeddailywrapchangeddaily

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    Visual

    SimilarityVisualSimilarity

    ArbitraryConventionArbitraryConvention AbstractConventionAbstractConvention

    ConcreteConventionConcreteConvention

    TransposedConventionTransposedConvention

    SemanticAssociationSemanticAssociation ComparisonorContrastComparisonorContrast

    Exemplification:SingularExemplification:Singular

    ..

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    Eas Difficult

    Comprehension

    You can drive in 2 days.n Easy The top number of your blood

    pressure should be less than 1201.

    Executi

    ifficult Try to eat < 25 grams of fat every

    day and < 10 grams of saturatedDiabetes Control: HbA1C less than7.0%3.

    D a .

    1 Comprehension: the concept of blood pressure is difficult because it involves several interrelated concepts such as normal and

    abnormal ranges, measurement (mmHg), causes and consequences of hyper- and hypotension, among others.

    2 Execution: difficult because it involves estimatin the amount of fat in each ortion of food eaten throu hout the da . Each meal

    demands decisions regarding how much to consume based on the remaining amount of the daily allowance of fat.

    3 Comprehension: the concept of glycated hemoglobin, its function, clinical meaning, and measurement is fairly difficult to grasp.

    Execution: difficult because bringing down HBA1C involves continuous monitoring of blood sugar, diet, exercise, and medicationregimen.

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    PreciseNoliftingmorethan10poundsfor1week.

    Imprecise Dostrengthbuildingexercisesusinglightweightstoincreaseyour

    strengt

    an

    musc e

    tone.

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    CompleteYouwillneedtowearthemonitoreverydayfor60days.

    Incomplete Checkeverydayforsignsofinfection.

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    ProperYoumaycall8015813949MondayFriday 8am4pm withany

    uestions.

    Improper Callyourdoctorifyougain23pounds overnightor

    5

    poun s n

    a

    wee .

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    MetricYoushouldnoteatmorethan2000mgofsaltdaily.

    U.S. Units Donotliftmorethan10poundsfor1week.

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    AbstractDonotliftmorethan10poundsfor1week.

    Concrete Donotliftmorethan10poundsfor1week.(Agallonofmilk=8

    poun s.

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    CalculationMakeafollowupappointmentin3month.

    No MakeafollowupappointmentinJune.