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Crafting Tomorrow Today Always.

S A K HIK U S A S A

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Page 1: S A K HIK U S A S A

Crafting Tomorrow Today Always .

Page 2: S A K HIK U S A S A

S A K H I K U S A S A

Page 3: S A K HIK U S A S A

Introduc t ion 2

About us 3

Group Struc ture 4

Market Overv iew 5

Management 6

Produc ts and Serv ices 7

Our Safety Cul ture 2 1

Projec ts Completed 22

L is t of Group C l ients 23

Contac t Detai l s 24

Table of Contents

S A K H I K U S A S A

Introduc t ion 2

About us 3

Group Struc ture 4

Market Overv iew 5

Management 6

Produc ts and Serv ices 7

Our Safety Cul ture 2 1

Projec ts Completed 22

L is t of Group C l ients 23

Contac t Detai l s 24

Page 4: S A K HIK U S A S A

Introduc t ion

Mission

To be an innovative provider of technical and project management

solutions through anticipating and reliably responding to customer needs.

Objectives

Sakhikusasa Projects strives to be a positive and significant player in the

infrastructural development of the country. It is committed to contributing

to the economic development by ensuring delivery of quality products,

customer care, prompt service and strong technical support to its clients

which include various government agencies.

• Development of skilled and competent sta�.

• Contributing towards a positive transformation of this country.

• Maintain a professional organisation that is able to employ

planning and decision making process that provide clear direction

and sense of purpose

Values

• Customer service excellence

• Accountability, Responsibility and Transparency

• Honesty, Integrity and Mutual Respect

• Organisational Learning and Development

Ethos

From inception the founders and value partners, clearly demonstrated

the desire for the organisation to operate on a set of values that

encapsulates us as a humane corporate entity.

There is therefore a comm on tren d in the organisation to contribute to the b roader developmen tal ne eds of our coun try through our w ork. We a re cons cious that the d elivery of w ork must alw ays be s eated w ithin the utmost levels of professional integrity and in terna tional best practice.

2 S A K H I K U S A S A

Page 5: S A K HIK U S A S A

About US

Sakhikusasa Projects (Pty) Ltd was incorporated in 2007 as a 100% black

owned emergent company. This was to pursue market opportunities in

the maintenance and installation of boilers for process and power,

mechanical engineering solutions and facilities/infrastructure

management. The company has been in operation for the past 11 years. It

has a collective track record of maintaining boilers, installation of central

heating and solar systems. The founding directors of the company are

professional services covering conceptualization, planning, design,

management, construction, operation, maintenance and rehabilitation of

infrastructure.

With over ten years collective track record in this industry, the company provides its clients with cost

are vital components of our client relationships.

The company aims to always to support the realisation of client needs

through exceeding expectations. Sakhikusasa is committed to good

governance and sound business principles.

S A K H I K U S A S A 3

Central HeatingSystems

• HVAC Systems• Hot/Cold Water Systems

• Hot Water Tanks• Calorifiers

1 2

34

Boilers

• Design and Supply• Refurbishment and

Maintenance • Coal to Gas Conversions• Outsourced Engineering

Solutions

Industrial Kitchen and

Laundry• Supply, Install and

Maintenance• Ovens

• Cooking Stoves and Pots• Extractors

• Dryers

Mechanical Infrastructure

• Refurbishment/Conversion

• Soot Blowers• Plant Room• Steam Pipes

• Ducting• Valves

Page 6: S A K HIK U S A S A

Rail EngineeringRolling StockPerwayRotating MachineryLubricants

Group Struc ture

4 S A K H I K U S A S A

StructuralMechanicalElectrical

InstrumentationPlant Work and

Piping

LED & Solar Energy Solution Provider

Turnkey Solutions in Natural Gas Supply Systems

Combustion Equipment & Gas Lines

Manufacturing of Tile Adhesive.

Civil Engineering Company. Roads & Civil Construction

100% 29.7% 100% 100%90% 50%

Page 7: S A K HIK U S A S A

S A K H I K U S A S A 5

I M P L E M E N T E R O F E P C P R O J E C T S

VA L U E O F F E R I N G

Market Overview

Sakhikusasa Entechgaz Zwinada Rail Mabothemo CNG Sunset Power

General Industry

Hospitals & Laundries Conversions

South Africa, Zambia, Nigeria, Mozambique, DRC

Steam Power Electrical Civil Works

MARKETS

PRODUCTS & SERVICES

Combustion Industry Rail Industry Transport, Civil & Development

Oil & Gas Solar Energy6

MARKETS5Natural Gas & Oil

SolarMaintenance & Repair Maintenance & Repair

A F R I C A N R E G I O N S

Reliability

Availability

ViabilityMantainability

Sustainability

Thabiso Magaza Director

Thabiso Mageza is the co-founder of Sakhikusasa Projects (Pty) Ltd. He is

also the founder of numerous succesful businesses which operate in the

energy, transport, mechanical engineering and natural gas industries. He is

a well established enterpreneur who holds directorships in the following

companies: Mabothemo Trading Enterprise, CNG Holdings, Entech¬gaz

Energy and Combustion, Sakhikusasa Projects and Construction and

Zwinada Holdings (Zwinada Rail Engineering, Zwinada Energy, Zwinada

Manufacturing). Bachelor of Commerce, with experience in the finance

department of a variety of industrial and manufacturing entities. He was

also the CFO of the Nelson Mandela Childrens Fund and Audit Committee

Chairperson for the Department of Labour.

Trevor Shakong Business Development Manager

Trevor Shakong with over 6 years experience in di�erent Sectors namely

Banking/ Mutli-disciplinary consulting in the engineering space. He being

part of projects that have changed South Africa's Landscape and by this

developed a passion in business Development, where now he finds himself

within the Railway sector.

Page 8: S A K HIK U S A S A

Management

6 S A K H I K U S A S A

Zazi Dladla Chairman

Zazi Dladla is the co-founder of Sakhikusasa Projects (Pty) Ltdi He is also the

founder of numerous succesful businesses which operate in the energy,

transport, mechanical engineering and natural gas industries. He is a well

established enterpreneur who holds directorships in the following

companies: Mabothemo Trading Enterprise, CNG Holdings, Entechgaz Energy

and Combustion, Sakhikusasa Projects and Construction and Zwinada

Holdings (Zwinada Rail Engineering, Zwinada Energy, Zwinada Manufactur-

ing). Diploma in Road Safety and Maintenance graduate with over 15 years

management experience with the Johannesburg Metro Department

Thabiso Magaza Director

Thabiso Mageza is the co-founder of Sakhikusasa Projects (Pty) Ltd. He is

also the founder of numerous succesful businesses which operate in the

energy, transport, mechanical engineering and natural gas industries. He is

a well established enterpreneur who holds directorships in the following

companies: Mabothemo Trading Enterprise, CNG Holdings, Entech¬gaz

Energy and Combustion, Sakhikusasa Projects and Construction and

Zwinada Holdings (Zwinada Rail Engineering, Zwinada Energy, Zwinada

Manufacturing). Bachelor of Commerce, with experience in the finance

department of a variety of industrial and manufacturing entities. He was

also the CFO of the Nelson Mandela Childrens Fund and Audit Committee

Chairperson for the Department of Labour.

Page 9: S A K HIK U S A S A

HVAC Systems

Mechanical Infrastructures

Hot Water Tanks

Softeners

S A K H I K U S A S A 7

Produc ts and serv ices

STEP

STEP

STEP

Boilers

Plant Rooms

Kilns

Piping

Ducting

Valves

Steamline

Hot/Cold Water Systems

Incinerators

Complete Simulation Solution & Transport Automation

Page 10: S A K HIK U S A S A

B O I L E R S1

Page 11: S A K HIK U S A S A

Boilers/steam generators supply and installation

BOILERS INSTALLATION, MAINTENANCE, REFURBISHMENT AND CONVERSIONS

Our boiler maintenance division supplies emergency

breakdown, scheduled maintenance and total productive

maintenance services. Our services include water

treatment, water and steam conditioning, feed water,

bailer water conditioning, boiler blowdown, after-boiler

protection and chemical dosing. Sakhikusasa has extensive

experience working with boiler materials and can provide

advice to the client on non-destructive testing outcomes.

These include boiler quality plates, boiler tubes, pressure

castings, corrosion, fatigue strength and tensile strength.

Further to our experience on boiler materials, we have

been and we are able to assist the client with building new

refractories, insulation and lagging.

Our boiler service is a turnaround solution that provides

analytical and principled value advice on key boiler parts

such as evapo-rator surfaces, super-heater and reheaters,

economisers and airheaters.

S A K H I K U S A S A 9

FEATURES AND BENEFITS

• High quality range including, steam, hot water, hydronic,

thermal (hot oil) boilers and temperature control units

• Product range for optimising energy performance

• Nationwide infrastructure provides innovative solutions,

ongoing maintenance, parts and servicing

• Services include: boiler plant upgrades, rebuilding, retubing,

relocating, installation, conversions, electrical work, disman-

tling and erection, attendant training and preparing boilers

for government inspection

Page 12: S A K HIK U S A S A

1 0 S A K H I K U S A S A

Boilers Design

Our boiler management services include but are not

testing, boiler evaluation through stripping and evaluation of parts to be replaced and boiler design for optimum performance.

Our design data preservation service enables us to provide critical maintenance and boiler replacement information to assist engineers and project managers reach the right decisions.

Sakhikusasa supplies, installs, maintains and repairs stoker-fired boilers,

burner-fired boilers, waste heat boilers and pul-verized fuel boilers. Our

boilers can be used in industrial and utility operations. Our boiler design

advice hinges on customization to meet specific requirements,

optimization of good performance and good quality for operation.

Our performance optimization targets help the client lower boiler losses

and auxiliary power consumption. Our dive is to ensure savings in power

are mainly in the fans and pumps and the lowering of stack and unburnt

losses. Our quality of work is driven by international boiler codes and

standards providing guidance with mechanical design, manufacturing and

workmanship, materials and stresses, inspection and testing,

documentation and marking, care and operational guidelines and welder

qualifications.

Coal to Gas Conversions

(coal, HFO, diesel powered boilers into gas powered boilers)

Boiler house refurbishment I upgrade and reconditioning of boiler systems

Our flagship coal to gas conversion solutions involves the drive to adopted more

environmental friendlier carbon emissions processes to produce steam from

pressure equipment. This service will entail a preliminary 36 monthly inspection;

which involves refurbishment of key pressure and auxiliary equipment in order

to restore the boiler to desired operation.

The coal to gas conversion cycle involves the installation of a natural gas station

which involves the build-up of civil platforms, pressure regulating plant, gas

piping into the boiler room, gas train, gas safety equipment and gas burner

mounted onto the converted boiler. All our coal to gas conversions are conduct-

ed with approved quality control plans and all health and safety regulations are

adhere to.

As part of the safety and quality checks the Authorized Inspection Authority and

engineering consultants provide assurance that the structural integrity of the

boiler conforms to the pressure equipment regulations as administered by the

Department of Labour.

The primary benefits of converting a coal boiler to fire natural gas are a more

cost-e�ective, cleaner, more e�cient, and reliable source of steam. This results

in lower lifecycle costs as compared to a coal fired boiler because of compara-

tively lower maintenance cost given that the lifecycle of a boiler can range

between 50-60 years.

For most industrial boiler operators, re-utilization of the existing asset is the

most desirable course of action. Converting an existing boiler is typically 45%

to 60% of the cost of installing a new natural gas boiler. Additionally, converting

coal boilers to firing natural gas provides the following major benefits.

Cleaner Operation. Natural gas burns cleaner than coal, because it does not

contain significant amounts of sulfur, atomic nitrogen, particulate, or ash.

Additionally, natural gas allows for more pre-combustion controllability for lower

emissions, such as NOX and CO, without the need for extensive flue gas

treatment equipment. Operating Cost Savings. For several years the cost of

natural gas has been decreasing while the cost of coal has been increasing. By

using only natural gas instead of coal, facilities can eliminate operations,

maintenance, and environmental costs associated with coal/ash storage and

handling.

With no ash carryover, natural gas avoids ash build-up, which reduces heat

transfer, meaning the boiler can maintain its e�ciency.

Increased Boiler Flexibility. Converting to natural gas improves boiler flexibility

and turndown capability. Coal-fired boilers do not react to sudden load swings

demand. Bringing a coal-fired boiler back online after a shutdown requires much

more time than is required by a natural gas boiler.

Page 13: S A K HIK U S A S A

Boiler conversions

Coal to Gas Conversions

(coal, HFO, diesel powered boilers into gas powered boilers)

Boiler house refurbishment I upgrade and reconditioning of boiler systems

Our flagship coal to gas conversion solutions involves the drive to adopted more

environmental friendlier carbon emissions processes to produce steam from

pressure equipment. This service will entail a preliminary 36 monthly inspection;

which involves refurbishment of key pressure and auxiliary equipment in order

to restore the boiler to desired operation.

The coal to gas conversion cycle involves the installation of a natural gas station

which involves the build-up of civil platforms, pressure regulating plant, gas

piping into the boiler room, gas train, gas safety equipment and gas burner

mounted onto the converted boiler. All our coal to gas conversions are conduct-

ed with approved quality control plans and all health and safety regulations are

adhere to.

As part of the safety and quality checks the Authorized Inspection Authority and

engineering consultants provide assurance that the structural integrity of the

boiler conforms to the pressure equipment regulations as administered by the

Department of Labour.

The primary benefits of converting a coal boiler to fire natural gas are a more

cost-e�ective, cleaner, more e�cient, and reliable source of steam. This results

in lower lifecycle costs as compared to a coal fired boiler because of compara-

tively lower maintenance cost given that the lifecycle of a boiler can range

between 50-60 years.

For most industrial boiler operators, re-utilization of the existing asset is the

most desirable course of action. Converting an existing boiler is typically 45%

to 60% of the cost of installing a new natural gas boiler. Additionally, converting

coal boilers to firing natural gas provides the following major benefits.

Cleaner Operation. Natural gas burns cleaner than coal, because it does not

contain significant amounts of sulfur, atomic nitrogen, particulate, or ash.

Additionally, natural gas allows for more pre-combustion controllability for lower

emissions, such as NOX and CO, without the need for extensive flue gas

treatment equipment. Operating Cost Savings. For several years the cost of

natural gas has been decreasing while the cost of coal has been increasing. By

using only natural gas instead of coal, facilities can eliminate operations,

maintenance, and environmental costs associated with coal/ash storage and

handling.

With no ash carryover, natural gas avoids ash build-up, which reduces heat

transfer, meaning the boiler can maintain its e�ciency.

Increased Boiler Flexibility. Converting to natural gas improves boiler flexibility

and turndown capability. Coal-fired boilers do not react to sudden load swings

demand. Bringing a coal-fired boiler back online after a shutdown requires much

more time than is required by a natural gas boiler.

S A K H I K U S A S A 1 1

Page 14: S A K HIK U S A S A

Scoping MeetingScoping meeting with the client to determine the steam flow,

evaporation Of boiler output measured by kpas or megawatts

Steam GenerationEstablish steam generation ratings (rna)6mum continuous, peak

and normal continuous)

Pressure PropertiesEstablish the pressure properties (SH outlet, drum and design

pressure)

Boiler PackageAnalysing the boiler package to support the clients' objectives

(dust collecting systems, chemical dosing system comprising

pumps, drives, tanks and feed stations)

Heat TransferHeat transfer, fluid flow, thermodynamics and circulation

requirements

Boiler E�ciency

Desired boiler e�ciency targets

C l ient Engagement ProcessC l ient Engagement Process

Page 15: S A K HIK U S A S A

C e n t r a l H e a t i n g S y s t e m s2

Page 16: S A K HIK U S A S A

Central Heating Systems

HOT WATER, CENTRAL HEATING SYSTEMS AND STEAM LINES

If your entity's production process or service requirements

to the end user requires a continual flow of hot water and

steam; we provide advice, supply and installation of water

heaters, hot water heaters, hot water tanks, boilers, heat

exchangers, geysers, calorifiers and steam lines.

CALORIFIERS

Engineered and carefully manufactured to deliver hot water

safely and economically, our range of horizontal and vertical

calorifiers can be custom built to your specific requirements.

FEATURES + BENEFITS

• Pressure size up to 600kPA, tank size up to 10 000L and

maximum water temperature of 60 °C

• Heated either through an external in-line heater or integral

electrical or steam coil elements-

-

1 4 S A K H I K U S A S A

Page 17: S A K HIK U S A S A

AIR TO WATER HEAT PUMPS

An Sakhikusasa Air to Water Heat Pump cuts water

heating costs by as much as 66%. While Eskom o�ers

support for industrial, commercial and agricultural

energy consumers as a key initiative to help improve

energy e�ciency.

FEATURES + BENEFITS

•Simple, economical installation - integrates with

existing geyser systems

•Heats during any weather conditions

•Remote control with timer and full automation

•Adjustable water temperature from 40°C to 60°C

•Guaranteed and supported nationwide by Sakhikusasa

•Domestic and commercial units available from

50 litres to 1660 litres

•Environmentally friendly

HVAC SYSTEMS

• HVAC Mechanical and Electrical contracting

• HVAC Service and Maintenance

• Refrigeration and Coldrooms

S A K H I K U S A S A 1 5

Page 18: S A K HIK U S A S A

M e c h a n i c a l I n f r a s t r u c t u r e3

Page 19: S A K HIK U S A S A

SOOT BLOWERS Designed to improve production and save on fuel, we

manufacture soot blowers to ensure your industrial boilers

work at optimum e�ciency, with boiler automisation

saving up to 25% on energy.

FEATURES + BENEFITS

• More e�cient heat transfer / steam generation

• Reduces coal usage between 5 - 20%

• Reduces emissions and minimises unplanned down time

and production losses due to break down

• Reduces wear and tear and repair costs

S A K H I K U S A S A 1 7

INDUSTRIAL LAGGING + CLADDING

All our workshops supply and install site specific

lagging and cladding nationwide. Depending on

application and requirements, cladding is supplied in

either stainless steel, aluminium, galvanized sheeting

or chromodek. Our skilled teams are also responsible

for the fabrication of insulation and cladding for the

following:

• Piping

• Tanks and Vessels

• Chilled water piping

• Boilers

• Air-conditioning, ducting and ventilation systems

Mechanical Infrastruc ture

Page 20: S A K HIK U S A S A

PIPING

The line included a High-Pressure mani- fold supplying the

Compressor with gas. The Compressor will dispense the

gas to a storage unit and a bypass line will be used to

supply the filling station directly. The Storage unit will be

used on switch overs. The switch over will occur when the

trailer(supply) is low.

GENERAL ELECTRICAL, MECHANICAL AND CIVIL TURNKEY PROJECTS

With specially equipped workshops and skilled

Sakhikusasa can andle all aspects of electrical

work and mechanical contracting:

• Electrical reticulation & repairs

• Panel design, manufacturing and laying of

heavy current cables

• Overhauling of burners (HFO, Waxy and Gas),

kitchen and laundry equipment and pumps

• Wiring of electrical boilers, inline heaters, HVAC

and all other electrical installations

• All types of building structures

1 8 S A K H I K U S A S A

Page 21: S A K HIK U S A S A

C o m p l e t e S i m u l a t i o n S o l u t i o n & T r a n s p o r t A u t o m a t i o n4

We Sakhikusasa Projects, conduct our operations in a manner that minimizes adverse environmental impact and

which protects the Risk, Health and Safety of our employees including the public, all interested e�ected parties.

We recognize and respond to community concerns about our operations, products, raw materials, chemical and

waste materials.

We promote the principle of sustainable development in the managing of our operations and strive for continuous

improvement in health, safety and environmental performance.

We integrate Health, Safety and Environmental considerations into our planning for new products and processes.

We inform everyone on relevant chemicals related health and environmental hazards promptly to appropriate

authorities, customers and any reflected sectors of the public and recommend protective measures.

We give advice to customers and other a�ected parties on the safe use, storage and transportation of our products.

We increase knowledge by conducting and/or supporting relevant research on the health, safety and environmental

We participate with Government and other in developing laws, regulations, system and standards to safeguard the

community, our employees and the environment, and endeavour to ensure that such laws, regulations and system

are based on scientifically support data and/or expert opinion.

We promote the principle and practices of Responsible Care, by sharing experiences and o�ering assistance to others

who produce, handle, use, transport and dispose of hazardous waste.

Our People mean everything to us .

Page 22: S A K HIK U S A S A

Driver Testing And Training Simulators

2 0 S A K H I K U S A S A

ZST Technologies supplies the latest driving simulation technology for driver

education/training and competency verification. These Driver Training

Simulators have been inspected and tested by SABS and found to be

compliant with standards and specifications designed for its purpose.

Furthermore these Driver Training Simulators have been Quality Assured by

Automobile Association of South Africa and are k53 compliant. The simulators

provide real vehicle motion feel and are ideal for both learner training and

verification of a valid driver’s license holders’ competency.

After Sales Customer Support / Maintenance Support System

During Warranty period, online support is provided from our Johannesburg o�ce within 24 working hours of complain receipt. Here the primary cause &

the problem is identified. If the problem is not resolved over the phone, we will immediately dispatch our technician to assist. In case of software related

issues (depending on problem type), the same is resolved online from our o�ce.

A Driver Testing Training Simulator has the following features:

Real car interiors

Stereophonic representation of surrounding tra�c noise, engine

and voice messages

180 degree immersive 3D environment through 3 screen LCD display.

Configured with an instructor station for continuous monitoring of candidate.

Examination in a variety of terrains and external weather conditions

Simple to operate and should have minimal maintenance

Can be configured to any light, medium and heavy vehicle

Page 23: S A K HIK U S A S A

S A K H I K U S A S A 2 1

We Sakhikusasa Projects, conduct our operations in a manner that minimizes adverse environmental impact and

which protects the Risk, Health and Safety of our employees including the public, all interested e�ected parties.

We recognize and respond to community concerns about our operations, products, raw materials, chemical and

waste materials.

We promote the principle of sustainable development in the managing of our operations and strive for continuous

improvement in health, safety and environmental performance.

We integrate Health, Safety and Environmental considerations into our planning for new products and processes.

We inform everyone on relevant chemicals related health and environmental hazards promptly to appropriate

authorities, customers and any reflected sectors of the public and recommend protective measures.

We give advice to customers and other a�ected parties on the safe use, storage and transportation of our products.

We increase knowledge by conducting and/or supporting relevant research on the health, safety and environmental

We participate with Government and other in developing laws, regulations, system and standards to safeguard the

community, our employees and the environment, and endeavour to ensure that such laws, regulations and system

are based on scientifically support data and/or expert opinion.

We promote the principle and practices of Responsible Care, by sharing experiences and o�ering assistance to others

who produce, handle, use, transport and dispose of hazardous waste.

Our People mean everything to us .

Health and Safety

Page 24: S A K HIK U S A S A

Projec ts Completed

Project Client Cost Status

Department of Infrastructure Development Gauteng (Carletonville Hospital)

939 916.32

1 105 882.30

2 759 436.50

343 968.91

125 881.90

199 527.42

740 311.67

2 748 740.00

20 000.00

1 500 000.00

651 762.03

2 689 623.66

Completed

Completed

Completed

Completed

Completed

Completed

Completed

Completed

Completed

Completed

Completed

Completed

Various Mechanical Repairs

Replacement of Condensate Lines

Supply steam unit heaters

Collapsed steam lines

Repairs to Pipe Bridge & Piping

Boiler water treatment

Central heating calorifiers & tanks

Commissioning of Boiler

AIA extension

Central heating pipes

Steam pipes, central heating pipes

Central heating pipes

Department of Infrastructure Development Gauteng (Chris Hani Baragwaneth)

Department of Infrastructure Development Gauteng (Tembisa Hospital)

Department of Infrastructure Development Gauteng (George Mukhari Hospital)

Department of Infrastructure Development Gauteng (Tambo Memorial Hospital)

Department of Infrastructure Development Gauteng (Pholosong Hospital)

Department of Infrastructure Development Gauteng (Rahima Moosa Hospital)

Department of Infrastructure Development Gauteng (Pretoria West Hospital)

Department of Infrastructure Development Gauteng (Chris hani Bara hospital)

Department of Infrastructure Development Gauteng (Charlotte Maxeke)

Department of Infrastructure Development Gauteng (Charlotte Maxeke)

Department of Infrastructure Development Gauteng (Helen Joseph Hospital)

Page 25: S A K HIK U S A S A

S A K H I K U S A S A 2 3

L is t of Group C l ients

Page 26: S A K HIK U S A S A

+27 (0) 11 433-9305

www.sakhikusasaprojects.coza

+27 (0) 11 433-9796

1 Vierfontein Road, Booysens, Johannesburg

P.O. Box 38037 Booysens, 2016

Workshop

30 Mandy Street Reuven, Johannesburg

Contact Person(s)

Zazi Dlala | Chairman

[email protected]

Thabiso Mageza | Director

[email protected]

2 4 S A K H I K U S A S A

Contact Details

Page 27: S A K HIK U S A S A
Page 28: S A K HIK U S A S A

www.sakhikusasa.co.za

After Sales Customer Support / Maintenance Support System

During Warranty period, online support is provided from our Johannesburg o�ce within 24 working hours of complain receipt. Here the primary cause &

the problem is identified. If the problem is not resolved over the phone, we will immediately dispatch our technician to assist. In case of software related

issues (depending on problem type), the same is resolved online from our o�ce.