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RMM QUESTIONNAIRE

ON HOW TO IMPROVE CANTEEN SERVICES

We would like to know about your perceptions regarding canteen services. Could you please help us

by filling the following questionnaire?

1. How often do you use the canteen services?a) 0-1 times a weekb) 2-5 times a weekc) 6-10 times a weekd) > 10 times a week

2. Which service do you use most often?a) Snacksb) Lunchc) Drinksd) Other (please specify) _________

3. What is you criteria for choosing the canteen services? Please rate you preference. (where1most important to 8least preferred)

a) Quality _______b) Taste _______c) Hygiene _______d) Availability _______e) Variety _______f) Price _______g) Delivery time _______h) Quantity _______

4. When do you prefer to visit canteen?a) Morningb) Breaks between classesc) Lunch timed) Evening

5. Are you satisfied with the services our college canteen is providing? On the basis of factorsbelow, please rate them.

Highly Somewhat Neutral Somewhat Highly

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Satisfied Satisfied Dissatisfied Dissatisfied

Quality

Taste

Hygiene

Availability

Variety

Price

Delivery time

Quantity

6. What do you think about the services provided?a) Excellentb) Goodc) Averaged) Bade) Cant say

7.

Which is the best dish provided in the canteen according to you?a) Snacksb) North Indian foodc) South Indian foodd) Chinese

8. How much do you spend in canteen (on monthly basis)?a) < 500b) 500-999c) 1000-1500d) >1500

9. Do you think any changes should be made in canteen services?a) Yesb) No

10. If yes (in ques 9), what changes would you like to have?_____________________________________________________ ____________________________

_________________________________________ ________________________________________

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Thank you for giving your valuable insights. These will be very helpful to us.

Please give your personal details.

I. Name : __________________________II. Gender :

a) Maleb) Female

III. Profession :a) Teacherb) Non Teaching staffc) Student

Thank You!