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Christine Schardt 3883 Eversholt St. Clermont, Fl 352-989-5244 or 407-601-9628 [email protected] JOB OBJECTIVE: Store Management EDUCATION: Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003 Bachelor Of Arts In Management & Ethics Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising COMPUTER SKILLS: Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach JOB SKILLS: Management/Managerial Skills * Detail-oriented and highly efficient working in a multi- tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions. * Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.

Retail Management Professional Jan. 2015

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Page 1: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Store Management

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.

Page 2: Retail Management Professional Jan. 2015

* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Fine Jewelry Manager- Hecht’s, Greensboro 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 3: Retail Management Professional Jan. 2015
Page 4: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 5: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 6: Retail Management Professional Jan. 2015
Page 7: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 8: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 9: Retail Management Professional Jan. 2015
Page 10: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 11: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 12: Retail Management Professional Jan. 2015
Page 13: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 14: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 15: Retail Management Professional Jan. 2015
Page 16: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 17: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 18: Retail Management Professional Jan. 2015
Page 19: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 20: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 21: Retail Management Professional Jan. 2015
Page 22: Retail Management Professional Jan. 2015

Christine Schardt3883 Eversholt St.

Clermont, Fl352-989-5244 or 407-601-9628

[email protected]

JOB OBJECTIVE: Assistant/Sales Manager

EDUCATION:

Diamond Council Of America- 2007 Diamond Certified Laurel University, High Point, NC - 2001-2003Bachelor Of Arts In Management & Ethics

Southern College, Orlando, Fl- Associate Of Arts In Fashion Merchandising

COMPUTER SKILLS:Microsoft Word, Microsoft Outlook Explorer, Microsoft Power Point, Excel, Lotus Approach

JOB SKILLS:

Management/Managerial Skills* Detail-oriented and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize, and supervise the work of others, hiring, all management functions.* Superior communications skills in dealing with customers, co-workers, and employees. Both verbal and written skills are strong.* Instituted programs that increased employee productivity by 54% and reduced employee turnover from 80% to 20% annually.

Customer Service* Keen understanding of customer needs exploiting strong listening communication and interpersonal skills, able to eliminate cultural/social barriers. * Extensive experience in servicing customers, both in-person and by telephone, in the retail and service industry. An independent self-starter, 24 years customer service skills.* Increased customer satisfaction ratings from 73 to 100%.

Sales

Page 23: Retail Management Professional Jan. 2015

* Increased sales 20% through effective sales planning and improved merchandising procedures despite a fiercely competitive and declining market.* Motivated the sales staff to increase sales productivity. Awarded yearly for highest credit applications, customer service scores.* Cultivated relationships with customer base and uncovered new customer needs.

EMPLOYMENT

Specialist- JC Penney, Clermont, Fl 2012-presentFine Jewelry Supervisor-JC Penney, Greensboro, NC 2005-2012Store Manager-Plej’s, Kernersville, NC 2004-2005Branch Manager- Hecht’s, Greensboro, NC 2003-2004Sales Manager-Dillard’s, Winston-Salem, NC 1996-2003

REFERENCES:

Available upon request.

Page 24: Retail Management Professional Jan. 2015