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Community Forum 12 December 2013 Resort Management Update

Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

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Page 1: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Community Forum 12 December 2013

Resort Management Update

Page 2: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 - Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 3: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Board Appointments

Continuing Board Members

Dean Belle, Deputy Chairman

Jennifer Hutchison, Chairman

Bryce Moore, RAFC Chairman

Dr Kate Brooks, Governance Committee Chairman

Page 4: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Board Appointments

New Appointments to Mt Buller & Mt Stirling Alpine Resort Management Board announced 4 June 2013.

Andrew Evans • Founder and joint Managing Director of Real Estate Development Corporation Pty

Ltd and Canopi Homes. • Founder and Director of Global Pipe Pty. Ltd. • Background and knowledge inthe property industry spanning urban renewal,

residential and industrial subdivision, development of commercial, industrial and retail projects, as well as medium and high-density residential development.

• Member of the Victorian Planning and Environmental Law Association. • Former World Cup Freestyle competitor and Mt Buller Resident.

John Lithgow • Current Chairman of the Mansfield & Mt Buller Cycling Club Criterium and Mt

Buller Road Race Committee. • Former owner/operator of the Yarra Glen Grand Hotel, Yarra Glen • Background in tourism promotion • Keen skier and cyclist

Page 5: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Board Appointments

New Appointments to Mt Buller & Mt Stirling Alpine Resort Management Board announced 16 August 2013.

Elaine Farrelly • A Chartered Accountant with more than 20 years’ experience, • Executive level experience across the telecommunications, media, property

development, manufacturing and not for profit sectors. • She has worked with national and international corporations including KPMG,

Optus, ICI (now Orica) and Fairfax. • Currently the Chairman of the global Movember organisation. • She holds a Bachelor of Commerce, a Master of Arts and is a graduate member of

the Australian Institute of Company Directors

Page 6: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Board Appointments

Departing Board Members

Richard Brooks

Lea Corbett

Michael (Mick) Harding

Page 7: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 - Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 8: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Winter Visitor Statistics

Page 9: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Winter Visitor Statistics

Week 16

Vehicle Multiplier

Day Cars 36,826 3.15 116,002

Buses 1686 40 67,440

Total Day Visitors 183,442 72%

ON Cars 26,999 2.6 70,197

Total ON Visitors 70,197 28%

TOTAL 253,639 100%

ARCC 253,647

Page 10: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Winter Visitor Statistics

Woolcott Research - Net Promoter Score

• This is an index indicating the overall level of promotion a ski resort would likely receive from its visitors.

• The Net Promoter Score is calculated by subtracting the amount of net detractors from the amount of net promoters.

• Promoters are respondents who gave a score of 9 or 10, i.e. extremely likely to recommend the resort.

• Detractors are respondents who gave a score of 0 to 6.

2008 2009 2010 2011 2012 2013

Mt

Buller

2008

%

Mt

Buller

2009

%

Mt

Bulle

r

2010

%

Mt

Buller

2011

%

Mt

Buller

2012 %

Week

1

n=111

%

Week

2

n=98

%

Week

3

n=101

%

Week

4

n=97

%

Week

5

n=102

%

Week

6

n=94

%

Week

7

n=98

%

Week

8

n=99

%

Week

9

n=95

%

Week

10

n=100

%

Promoter 47 53 60 57 51 60 59 64 65 47 49 52 59 40 41

Detractor 14 15 12 13 15 12 6 11 7 23 15 14 13 27 24

Net

Promoter

Score

33 38 48 44 36 48 53 53 58 24 34 38 46 13 17

Page 11: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 - Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 12: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

DATE EVENT

25 -31 Oct Peak Pics Exhibition – High Country Festival

2 - 5 Nov Opening of MTB Trails

2 Nov Sunset Mountain Challenge & Film Festival

8 - 10 Nov Targa High Country

24 Nov Mirabella Running Club – Run Buller

30 Nov Mirimbah Park “ Rides and Reels”

30 Nov Mountain Bike Season Opening Weekend

Summer Events & Activities

Page 13: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

DATE EVENT

7-8 Dec Elevation Gravity Enduro MTB Series

14 Dec Sculpture Walk Launch

26 – 27 Dec – Jan Northside Express Chairlift Opens

26-27 Dec-Jan Downhill Mountain Bike Trails Open

Summer Events & Activities

Page 14: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

DATE EVENT

24 - 26 Jan Mt Buller Chamber Music Summer School

1-2 Feb Mt Buller Sky Run

7 - 9 Feb MTBA National Series Round - XC & DH

15 Feb Alpine Assault Solo & Team Marathon Challenge

22 Feb 7 Peaks Domestique Series

Summer Events & Activities

Page 15: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

DATE EVENT

8-10 Mar Bike Buller MTB Festival

9 Mar Picnic in the Park

22 Mar Scody High Country Challenge

23 Mar Mansfield Mount Buller Cycle Race

18 – 21 Apr Easter Celebrations

19 Apr Mountain High Fun Run

Summer Events & Activities

Page 16: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Summer Clinics and Courses

DATE Clinic / Camps

1-5 Nov MTB Skills – Mt Buller Ride Retreat

16 - 17 Nov Gravity OZ - Women’s Trail Master Skills Clinic

23 -24 Nov Blue Dirt - MTB Ride Weekend

10-12 Jan Gravity OZ - Summer Gravity Camp

1-2 Feb Blue Dirt – MTB Ride Weekend

1-2 March Gravity OZ – Women’s Trail Master Skills Clinic

TBC Jan- April MTB Skills – Women’s Clinics (4 planned)

TBC Feb MTB Skills – Bike Buller MTB Festival Training Camp

26 Dec 8 April Summit Nature Walk • Self Guided

Page 17: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 18: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Storage Project

Tirol Flat

Control & Upper Boggy

Koflers

Page 19: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Storage Project

Project Scope – What is to be delivered

Size: 100ML off-stream storage with potential provision

for future expansion

Supply: Minimum of 10ML per 24hrs

Location: Assessment of identified sites to determine best

location: (Assessment criteria; construction cost, planning approval, environmental, construction risk, supply, ski area impact, etc)

Page 20: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Storage Project

Project Scope – How is it to be delivered

Stage 1

1. Finalise location 2. Draft and submit Planning Permit Application 3. Develop a Design & Construct Package for:

a) Construction of 100ML Dam b) Location (As per 1)

4. Investigation and resolution of ancillary items: a) Amendments to water drafting licenses b) Alternative water supplies c) Integration into current infrastructure

5. Develop Business Case

Stage 2

1. Construct & Commission

Page 21: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Storage Project Update

x 2013 2014 2015 2016

Jan Feb Mar May Jun Jul August September Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

29-4 5-11 12-18

19-25

26-1 2-8 9-15 16-22

23-29

Winter Winter Winter Winter

Steering Committee Meetings s

EOI Administered

Tender Documents Issued

Tender Information Session

Tender Response Period

Top 2 Tender Interview

Tender Appointment

Desk Top Review of Sites

Location Determined X

Planning Permit Submission X

Planning Permit Approval

X

Design & Construct Package Creation

D & C Tender Release X

QS Price Estimate

D&C Tender Submitted

D&C Tender Appointment X

Ancillary Investigation Works

Business Case / Funding

Government Budget Submission X

Start Constrcution - Scratching X

Full Construction

Fill

Use x X

May-July: EOI Administered

30 Aug: Appoint Tender

Feb 14: Submit Planning Permit

Mar: D&C Tender Released

Apr 14: D&C Tender Appointed

April 14: Planning Permit Approved

Apr 14: Start Construction (Prelim)

Jan-May 15: Finish Construction

Jun 15 / Jun 16: First Use

Dec: Determine Location

Page 22: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Storage Project

Site Location

• Site location was determined through the use of a Multi Criteria Assessment process based upon 35 criteria taken from the Alpine Planning Scheme, the RMB Strategic Plan and other project specific objectives.

• Key project criteria are: Geotechnical Suitability/Risk Resort Recreation Utility/Impact Environmental Impact Construction Costs

• Preliminary Geotech and flora and fauna assessments of the site have been undertaken.

• Detailed Geotech and flora and fauna assessments are being commenced

which will influence the final design, Planning Permit Application and Business Case.

Page 23: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Storage Project

Page 24: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 25: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Capital Works Program 2013-14

PROJECT WATER & SEWERAGE

Water for Snow Making System Sun Valley Repairs

Water Other

Water Supply System (5 yr Plan) Additional Water Storage Facility

Sewerage

Sewerage Treatment Plant Upgrades (5 yr Plan) ASSET ENHANCMENT

Energy Saving Efficiencies (Annual Action Plan) Website rebuild Hard Waste Bunkers - Boggy Corner IT Systems

COMMUNITY FACILITIES / ARMB BUILDINGS

Alpine Central Renovations (5 yr Plan) RMB Buildings (5 yr Plan) Cow Camp Extension Mirimbah Park - Precinct Design Level 4 Conference Equipment

PRODUCT AND ACTIVITIES

Signage EPIC MTB Trail Development Mt Buller Cinema Technology Upgrade Automated Guided Walks Snow Play Area Development

ACCESS / TRANSPORT

Vehicle Access System (5 year Plan) MT STIRLING

Mt Stirling Hydro ROADS AND CAR PARKS

Road & Car parks (5 yr Plan) Link Road Culvert Replacements Spoon Drains, Sheeting, Windrows and Outflows Water Flow Redirection & Earth Works Roadside Slumping Stabilisation Works

Page 26: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Sun Valley Reservoir Liner

Page 27: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Cow Camp Refurbishment

Ground Level Current Floor Plan

Ground Level New Plan

New Mezzanine level

Page 28: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Cow Camp Refurbishment

Page 29: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

EPIC Mountain Bike Trail

• 40km cross country descending trail from Buller-Stirling, through Mansfield State Forest (DEPI) and Mt Russell Education Area (PV)

• Will be the first EPIC mountain bike trail in Australia endorsed by IMBA (International Mountain Biking Association)

• Attracted both State and Federal funding with Resort Management as lead Agency and Project Manager

• After 4 years of planning, construction commenced on December 2

Page 30: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Snow Play – Additional Area

Page 31: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Mt Buller - Mt Stirling Link Road

Mt Stirling

Mt Buller

Page 32: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Project Objectives:

• Primary: All weather, all vehicle alternative access for public and emergency management, access and egress.

• Secondary: Better link the two resorts: • Complementary activities & facilities, • Efficiencies, • Touring opportunities

Current Status: • Route Alignment finalised • Planning Application and Documentation lodged and following the

planning course • In Process of Appointing Tender for Civil Engineering Consultant • Construction to commence early 2014 subject to planning approval. • Construction duration - two summer seasons.

Mt Buller - Mt Stirling Link Road

Page 33: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 34: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Environmental Update

Mountain Pygmy-possums

Page 35: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Environmental Update

Page 36: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Mt Stirling

Page 37: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Topics

• Board Appointments

• Winter 2013 Visitor Statistics

• Summer 2013/14 Update

• Water Storage Project - Update

• 2013/14 Capital Works Program - Overview

• Environmental Update

• Mt Stirling Update

• Questions

Page 38: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Questions

?

Page 39: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Thank you

Page 40: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics
Page 41: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Water Supply

• Sun Valley • Overview of the System

• Development of the Snowmaking & Water Supply Systems • How they work and parameters

• Additional Water Storage Project & Timeline

• Additional Snowmaking Infrastructure Plan & Timeline

Page 42: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Snowmaking & Water Supply

Overview of the Water Supply System

Page 43: Resort Management Update · 2015-03-30 · Winter Visitor Statistics Week 16 Vehicle Multiplier Day Cars 36,826 3.15 116,002 ... TOTAL 253,639 100% ARCC 253,647. Winter Visitor Statistics

Snowmaking & Water Supply

• Additional Snowmaking Infrastructure Plan & Timeline