-
8/3/2019 Resolving Price Discrepancies
1/6
1
UsethisJobAidto: Learnhowtoresolve
discrepanciesbasedon
pricedifferences.
BEFOREYOUBEGINYou
should
have
ablocked
invoice
in
your
ECC
Inbox.
ResolvingPriceDiscrepancies
Resolving Price Discrepancies
AccountsPayableSharedServicesdirectlyreceivesinvoicesfromvendorsforPO(PurchaseOrder)relatedgoodsandservice
Invoiceswillbepostedandpaidwhenthereisathreewaymatch(theinformationonthePO,thegoodsreceipt(confirmati
andtheinvoiceallmustagree).IfaJHUpurchaseislessthan$2,500,atwowaymatchissufficient.Withatwowaymatch,
makeyourpurchase,andthenAccountsPayablecanpayforthepurchase.Inthiscaseyoucanreceivethegoods/service
withoutaconfirmation/goodsreceipt.Notethattherearesomeexceptionstothetwowaymatchpolicy(i.e.,SPPO,PROJ,
CAPP,DRUG,inventorypurchases,internalpurchaseorders,andindependentcontractorpurchaseorders).Invoicesmaybeblockedforpaymentwhenthereisadiscrepancyinthematchbetweenthepriceofthepurchaseorder,go
receipt(s)confirmation(ifnecessary),andtheinvoice(s).Whenaninvoiceisblocked,SAPcreatesaworkitemandtheperso
whocompletedthelastgoodsreceiptwillreceiveanInvoiceBlockedforPriceDifferenceworkitemintheirECCInboxand
emailintheirregularemailaccount.Inthecaseofatwowaymatch,theenduserorPurchasingwillreceivetheworkitema
email.Ifablockedinvoiceisntresolved,thevendorwillnotbepaid,expensesmaynotincurproperlyagainstthebudget(youmay
thinkyouhavemoremoneytospendthanyouactuallydo),andyoursupervisorortheshoppingcartapprovermaybe
contacted.
Theprocess
for
accessing
the
Invoice
Blocked
work
items
and
resolving
discrepancies
is
shown
below.
1.
SelectECC.AtthetoplevelofSAP,selecttheECCInboxtab.NotethatthistabwascalledtheR/3Inboxpriortothe
upgradeinMay2010.
-
8/3/2019 Resolving Price Discrepancies
2/6
2
2. AccesstheInbox.
ClickthetrianglenexttotheInboxlabelontheWorkplace
Menu.
3.
AccesstheWorkflowFolders.TheInboxwillopen.ClicktheblacktriangleicontotheleftoftheWorkflowfolderto
seethe
work
items
in
this
folder.
4. ExecutetheWorkItem. OpenthefoldernamedGrouped
accordingtotasktocheckforinvoicesblockedforprice.
Toviewitems,doubleclickonthebluetriangletotheleftofListofitemsblockedforpricereason.
Doubleclicktheworkitemtoexecuteit.
-
8/3/2019 Resolving Price Discrepancies
3/6
3
5.
ListofBlockedItems.ThisscreengivesyouthePOandthepricevariancebyline
item.Reviewthepricedifference.Goto
thedecisiontablebyclickingonthe
Backbutton.
6.
LocatetheTotalPriceDifference.ClickontheIncomingInvoicelinktoseethevendorsinvoiceinformationthathas
beenenteredintoSAP.
-
8/3/2019 Resolving Price Discrepancies
4/6
4
7.
ReviewtheInvoiceInformation.Reviewtheinvoiceinformationandthen
clickBacktogotothedecisiontable.
8.
AcceptPriceDifference.ClickonAcceptPriceDifferenceonthedecisiontable.
-
8/3/2019 Resolving Price Discrepancies
5/6
5
9. EnterExplanatoryNotes. Enteranoteexplainingthereason
forthepricedifferenceand
authorizingpaymentforthe
additionalcost.Notethatthisisamandatoryfield.Youmustprovidesufficient
information
so
that
this
workitemcanbeclosed!
Then,selectthegreencheckicontosavethenote.
10. SaveYourWork.1. Highlightthelineitemsforwhichyou
wouldliketohavetheblock
removed.
2. ClickSave.Thiswillremovetheblockontheselectedworkitems.
Ifanyitemsremainwithapriceblock,theworkflowwillstartover.
Thesestepsareimportantandareoftenmissed!Thesetwomandatorystepsmustbecompletedinorderfortheordertoproperlyworkflow.
1
2
-
8/3/2019 Resolving Price Discrepancies
6/6
6
11.CompleteWorkItem.Finally,clickonCompleteWorkItemtocompletetheprocess.
12.Refresh.SelecttheRefreshicontomakesurethattheprocessiscomplete.OnceyouclickRefresh,theprice
discrepancyhasbeenresolved.
