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Flight SUR2302 End of flight report Date July 11 2014 Flight ID: SUR2302 Pilot: Carlos Daniel Rodriguez Company: SUR Air 10th Aircraft: QualityWings 757-300WL QW House Livery RB211 Flight Date: July 11 2014 Departure: 07h39 (11h39 GMT) Arrival: 08h52 (12h52 GMT) From: SVMI - Simon Bolivar Intl - Venezuela To: SVMC - La Chinita Intl - Venezuela Nbr of Passengers: 207 Report: Flight Distance: 278 Nm Landing Speed: 141.90 kt Time Airborne: 01h03:58 Landing Touchdown: -436.15 ft/m Flight Time (block): 01h12:30 Landing Pitch: 3.09° Time On Ground: 00h11:57 Landing Weight: 206811 lbs Average Speed: 260.72 kt Total Fuel Used: 13266 lbs Max. Altitude: 15013ft Fuel Not Used: 7128 lbs Climb Time: 00h06:48 Climb Fuel Used: 3820 lbs Cruise Time: 00h39:08 Cruise Fuel Used: 5703 lbs Average Cruise Speed: 346.89 kt (M0.54) Cruise fuel/hour: 8745 lbs (calc) Descent Time: 00h18:02 Descent Fuel Used: 3741 lbs Passenger Opinion: Very shaky flight (62%) -Were in a better mood because they had food. -Were pleased by the music on ground. A very nice addition to their flying experience. -Were angry because you made what seemed to be a dangerous landing. Financial Report: Ticket Income: +$33,534 (278 Nm) Cargo Income: +$16,262 (23199 lbs) Services Income: +$2,061 (0 sandwich 1 hot food 1 drink) Services Cost: -$1,086 (20% quality) Fuel Cost: -$7,564 (13266 lbs Jet-A1)  Airport Taxes: -$297 (Heavy Aircraft) Insurance Costs: -$2,151 (4.32% rate) Penalty Costs: -$1,507 (see penalty points) Total Real Income: $39,252 Total Inco me:   $1,962,600 (real x50) Fleet Bonus:   $0 (0 aircraft) Total Sim Income:  $1,962,600 (total income+fleet bonus) Company Reputation: Considering that the flight was not good the ticket price low, the service price good and the service quality bad, passengers on this flight think that your company's reputation should be 62% Your company reputation is now: 86% (-2.48 decrease) Overall Flight Result:  Horrible 

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Flight SUR2302  End of flight report  Date July 11 2014 

Flight ID:  SUR2302Pilot:  Carlos Daniel RodriguezCompany:  SUR Air 10thAircraft:  QualityWings 757-300WL QW House Livery RB211Flight Date:  July 11 2014Departure:  07h39 (11h39 GMT)Arrival:  08h52 (12h52 GMT)From:  SVMI - Simon Bolivar Intl - VenezuelaTo:  SVMC - La Chinita Intl - VenezuelaNbr of Passengers: 207

Report: 

Flight Distance: 278 Nm Landing Speed: 141.90 ktTime Airborne: 01h03:58 Landing Touchdown: -436.15 ft/mFlight Time (block): 01h12:30 Landing Pitch: 3.09°Time On Ground: 00h11:57 Landing Weight: 206811 lbsAverage Speed: 260.72 kt Total Fuel Used: 13266 lbs

Max. Altitude: 15013ft Fuel Not Used: 7128 lbsClimb Time: 00h06:48 Climb Fuel Used: 3820 lbsCruise Time: 00h39:08 Cruise Fuel Used: 5703 lbsAverage Cruise Speed: 346.89 kt (M0.54) Cruise fuel/hour: 8745 lbs (calc)Descent Time: 00h18:02 Descent Fuel Used: 3741 lbs

Passenger Opinion: Very shaky flight (62%)-Were in a better mood because they had food.-Were pleased by the music on ground. A very nice addition to their flying experience.-Were angry because you made what seemed to be a dangerous landing.

Financial Report: 

Ticket Income: +$33,534 (278 Nm)Cargo Income: +$16,262 (23199 lbs)Services Income: +$2,061 (0 sandwich 1 hot food 1 drink)Services Cost: -$1,086 (20% quality)Fuel Cost: -$7,564 (13266 lbs Jet-A1) Airport Taxes: -$297 (Heavy Aircraft)Insurance Costs: -$2,151 (4.32% rate)Penalty Costs: -$1,507 (see penalty points)Total Real Income: $39,252Total Income: 

 

$1,962,600 (real x50)Fleet Bonus : 

 

$0 (0 aircraft)Total Sim Income:  $1,962,600  (total income+fleet bonus) 

Company Reputation: 

Considering that the flight was not good the ticket price low, the service price good and the servicequality bad, passengers on this flight think that your company's reputation should be 62%Your company reputation is now: 86% (-2.48 decrease)

Overall Flight Result:  Horrible 

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Pilot Bonus points:  30 points 

 You landed at the scheduled airport. (+30)

Pilot's Penalty points:  -685 points ($1,507 bill) 

 At arrival airport you rolled at 137 kt beyond the edge of the runway without any emergency. Thelanding gear sustained some damage and our company has received a fine of $1,507. (-685)

Flight SUR2302  End of flight report  Date July 12 2014 

Flight ID:  SUR2302Pilot:  Carlos Daniel RodriguezCompany:  SUR Air 10thAircraft:  QualityWings 757-300WL QW House Livery RB211Flight Date:  July 12 2014Departure:  07h39 (11h40 GMT)Arrival:  08h47 (12h47 GMT)From:  SVMI - Simon Bolivar Intl - VenezuelaTo:  SVMC - La Chinita Intl - VenezuelaNbr of Passengers: 207

Incident Report: 

One engine was delivering less power before take-off, the pilot failed to check and to abort the take-offand the engine failed at low altitude. The Captain has also declared an emergency before landing.

Report: 

Flight Distance: 278 Nm Landing Speed: 142.90 ktTime Airborne: 01h02:31 Landing Touchdown: -792.31 ft/mFlight Time (block): 01h07:53 Landing Pitch: 5.02°Time On Ground: 00h08:34 Landing Weight: 214082 lbs

Average Speed: 267.14 kt Total Fuel Used: 12611 lbsMax. Altitude: 15013ft Fuel Not Used: 13827 lbsClimb Time: 00h07:49 Climb Fuel Used: 3721 lbsCruise Time: 00h37:27 Cruise Fuel Used: 5721 lbsAverage Cruise Speed: 342.33 kt (M0.53) Cruise fuel/hour: 9166 lbs (calc)Descent Time: 00h17:15 Descent Fuel Used: 3167 lbs

Passenger Opinion: Very good flight, professionally done (94%)-Were in a better mood because they had food.-Were pleased by the music on ground. A very nice addition to their flying experience.-Were very anxious because of the problem during flight.-Were relieved to land safely after an emergency.

-Wonder if they landed or if they crashed (hard landing).

Financial Report: 

Ticket Income: +$33,581 (278 Nm)Cargo Income: +$16,285 (23199 lbs)Services Income: +$2,061 (0 sandwich 1 hot food 1 drink)Services Cost: -$1,086 (20% quality)Fuel Cost: -$7,191 (12611 lbs Jet-A1) Airport Taxes: -$297 (Heavy Aircraft)

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Insurance Costs: -$2,154 (4.32% rate)Total Real Income: $41,199Total Income: 

 

$2,059,950 (real x50)Fleet Bonus : 

 

$0 (0 aircraft)Total Sim Income:  $2,059,950  (total income+fleet bonus) 

Company Reputation: 

Considering that the flight was very good the ticket price low, the service price good and the servicequality bad, passengers on this flight think that your company's reputation should be 94%Your company reputation is now: 89% (+0.43 increase)

Overall Flight Result:  Horrible 

Pilot Bonus points:  80 points 

 There was a problem aboard and you declared an emergency. (+50 only you caused the problem)

 You landed at the scheduled airport. (+30)

Pilot's Penalty points:  -1200 points 

 You made a serious pilot error that resulted in a critical problem. (-800) You made a very hard landing at -792 ft/mn and the tires sustained damage. (-400)

Flight SUR2302  flight report log  Date July 13 2014 

Flight ID:  SUR2302Pilot:  Carlos Daniel RodriguezCompany:  SUR Air 10thAircraft:  QualityWings 757-300WL QW House Livery RB211Flight Date:  July 13 2014Departure:  13h51 (11h51 GMT)Arrival:  15h33 (14h33 GMT)From:  LFPG - Charles De Gaulle - France

To:  LPPT - Lisboa - PortugalNbr of Passengers: 224

Report: 

Flight Distance: 793 Nm Landing Speed: 152.90 ktTime Airborne: 02h19:29 Landing Touchdown: -282.31 ft/m (nice)Flight Time (block): 02h43:03 Landing Pitch: 2.58°Time On Ground: 00h31:25 Landing Weight: 227541 lbsAverage Speed: 341.27 kt Total Fuel Used: 26710 lbsMax. Altitude: FL 300 Fuel Not Used: 22389 lbsClimb Time: 00h17:59 Climb Fuel Used: 7431 lbsCruise Time: 01h30:39 Cruise Fuel Used: 13639 lbs

Average Cruise Speed: 436.47 kt (M0.70) Cruise fuel/hour: 9027 lbs (calc)Descent Time: 00h30:51 Descent Fuel Used: 5640 lbs

Passenger Opinion: Exceptional flight (100%)-Were in a better mood because they had food.-Were pleased by the music on ground. A very nice addition to their flying experience.

Financial Report: 

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Ticket Income: +$103,654 (793 Nm)Cargo Income: +$46,416 (23199 lbs)Services Income: +$2,232 (0 sandwich 1 hot food 1 drink)Services Cost: -$1,175 (20% quality)Fuel Cost: -$16,121 (26710 lbs Jet-A1) Airport Taxes: -$248 (Heavy Aircraft)Insurance Costs: -$6,483 (4.32% rate)Total Real Income: $128,275Total Income:   $6,413,750 (real x50)Fleet Bonus :   $0 (0 aircraft)Total Sim Income:  $6,413,750  (total income+fleet bonus) 

Company Reputation: 

Considering that the flight was perfect the ticket price low, the service price good and the servicequality bad, passengers on this flight think that your company's reputation should be 100%Your company reputation is now: 91% (+0.80 increase)

Overall Flight Result:  Perfect 

Pilot Bonus points:  346 points 

 You made a very nice landing. (+50) Perfect Flight, no problems and very satisfied passengers. (+150) You landed at the scheduled airport. (+30) Long flight (02h19) without using time acceleration, without any problems and with satisfied

passengers. (+116)

Flight SUR2302  flight report log  Date July 09 2014 

Flight ID:  SUR2302Pilot:  Carlos Daniel Rodriguez

Company:  SUR Air 10thAircraft:  PMDG 737-900 - Virtual Cockpit/CabinFlight Date:  July 09 2014Departure:  13h00 (12h00 GMT)Arrival:  14h40 (14h40 GMT)From:  LFPG - Charles De Gaulle - FranceTo:  LPPT - Lisboa - PortugalNbr of Passengers: 168

Report: 

Flight Distance: 793 Nm Landing Speed: 131.91 ktTime Airborne: 02h18:50 Landing Touchdown: -183.85 ft/m (nice)

Flight Time (block): 02h39:55 Landing Pitch: 2.14°Time On Ground: 00h23:38 Landing Weight: 146686 lbsAverage Speed: 342.87 kt Total Fuel Used: 10869 lbsMax. Altitude: FL 300 Fuel Not Used: 10660 lbsClimb Time: 00h15:45 Climb Fuel Used: -1104 lbsCruise Time: 01h32:12 Cruise Fuel Used: 9384 lbsAverage Cruise Speed: 425.81 kt (M0.69) Cruise fuel/hour: 6107 lbs (calc)Descent Time: 00h30:53 Descent Fuel Used: 2589 lbs

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Passenger Opinion: Exceptional flight (100%)-Were in a better mood because they had food.-Were irritated because they were hungry sometime during the flight.-Were pleased by the music on ground. A very nice addition to their flying experience.

Financial Report: 

Ticket Income: +$74,102 (793 Nm)Cargo Income: +$25,333 (12661 lbs)Services Income: +$1,612 (0 sandwich 1 hot food 1 drink)Services Cost: -$851 (20% quality)Fuel Cost: -$5,685 (10869 lbs Jet-A1) Airport Taxes: -$160 (Large Aircraft)Insurance Costs: -$4,295 (4.32% rate)Total Real Income: $90,056Total Income: 

 

$4,502,800 (real x50)Fleet Bonus : 

 

$0 (0 aircraft)Total Sim Income:  $4,502,800  (total income+fleet bonus) 

Company Reputation: 

Considering that the flight was perfect the ticket price low, the service price good and the servicequality bad, passengers on this flight think that your company's reputation should be 100%Your company reputation is now: 87% (+1.29 increase)

Overall Flight Result:  Perfect 

Pilot Bonus points:  345 points 

 You made a very nice landing. (+50) Perfect Flight, no problems and very satisfied passengers. (+150)

 You landed at the scheduled airport. (+30) Long flight (02h18) without using time acceleration, without any problems and with satisfied

passengers. (+115)

Pilot's Penalty points:  -250 points 

 You had the wrong altimeter setting on landing, this has been a major cause of controlled flight intoterrain in the past. (-250)