Report of Outcomes Assessment Results...Key Learning Outcomes for achelor’s-Level Business Programs to which this Outcome is Linked: 4, 5, 8* 9. Program Learning Outcome 4 Students

Report of Outcomes Assessment Results

Institution Lewis-Clark State College

Academic Business Unit Business Division

Academic Year 2017-2018

International Accreditation Council for Business Education

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Table of Contents Table of Contents ...........................................................................................................................................

Section I: Mission and Broad-Based Goals .................................................................................................. 1

Mission Statement .................................................................................................................................... 1

Broad-Based Goals .................................................................................................................................... 1

Section II: Student Learning Assessment .......................................................................................................

BACHELOR’S-LEVEL PROGRAMS ............................................................................................................... 1

Student Learning Assessment for Program 1 ...................................................................................... 1

Student Learning Assessment for Program 2 ....................................................................................... 6

Section III: Operational Assessment ………………………………………………………………………………………………….. 9

Section IV: Linkage of Outcomes Assessment with Strategic Planning and Budgeting ........................... 12

Section V: Appendices ................................................................................................................................ 13

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Outcomes Assessment Plan Is the outcomes assessment plan that you submitted to the IACBE still current or have you made changes?

X The outcomes assessment plan that we have previously submitted is still current.

Changes have been made and the revised plan is attached.

We have made changes and the revised plan will be sent to the IACBE by:

Outcomes Assessment Plan 1

OUTCOMES ASSESSMENT PLAN Lewis-Clark State College

Business Division

Section I: Mission and Broad-Based Goals

Mission Statement

Mission of the Name of your Academic Business Unit:

Mission Statement

The Business Division at Lewis-Clark State College provides quality education to prepare students with the knowledge, competencies,

and experience necessary to successfully compete in today’s economy through collaborative involvement with the business community.

Broad-Based Goals

Broad-Based Student Learning Goals:

1. Learning Goal 1

Students will demonstrate the relevant knowledge and competencies in the functional areas of business.

2. Learning Goal 2

Students will exhibit effective business-related professional skills and abilities.

3. Learning Goal 3

Students will demonstrate the appropriate information literacy skills.

Outcomes Assessment Plan 2

Broad-Based Operational Goals:

1. Operational Goal 1

The Business Division will sustain and enhance excellence in teaching through recruitment and retention of highly qualified faculty

who will provide a supportive learning environment that fosters student success.


The Business Division will strive to offer strong, contemporary degree programs that successfully prepare students for academic and

professional careers, graduate school, and professional advancement.


The faculty members in the Business Division will engage in appropriate professional development activities annually.

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Outcomes Assessment Results For Academic Year: 2017 - 2018

Section II: Student Learning Assessment

Bachelor’s-Level Programs

Student Learning Assessment for Program 1: B.A./B.S. in Business Administration

Program Intended Student Learning Outcomes (Program ISLOs)

1. Program Learning Outcome 1

Students will explain the concepts, theories, and practices in the functional areas of business.

Broad-Based Student Learning Goals Associated with this Outcome:


Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 1,4, ,6, 7, 8*


Students will prepare professional oral and written forms of communication. Broad-Based Student Learning Goals Associated with this Outcome:


Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 2, 3, 8*


Students will evaluate and apply information technology in support of management decision making. Broad-Based Student Learning Goals Associated with this Outcome:



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Broad-Based Student Learning Goals Associated with this Outcome:


Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 3, 5*


Students will work effectively and professionally with diverse colleagues in team situations. Broad-Based Student Learning Goals Associated with this Outcome:

Students will exhibit effective business-related professional skills and abilities. Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 2, 3, 8*

* Key learning outcomes in business programs used in the outcomes assessment plan were taken from http://iacbe.org/pdf/key-learning-

outcomes-business-programs.pdf.

Assessment Instruments for Intended Student Learning Outcomes— Direct Measures of Student Learning:

Performance Objectives (Targets/Criteria) for Direct Measures:

1. Direct Measure 1

End of Program Comprehensive Examination, Peregrine

Program ISLOs Assessed by this Measure: Outcomes List

Objective (Target/Criterion) for Direct Measure 1

Peregrine test scores of seniors are reviewed against national

institutional mean scores. The performance target is that students

total score is at or above the national institutional mean score.

2. Direct Measure 2

BUS 498B Capstone Course Project



The use of evaluation rubrics in the capstone course, BUS 498B,

evaluates the written and oral communication skills of all seniors as

well as use of appropriate information technology, literacy and

teamwork skills in a capstone course project. The target for the

rubrics is that at least 75% or more of seniors who major in

Business Administration will achieve an “adequate” or higher

rating on the capstone course rubrics.

http://iacbe.org/pdf/key-learning-outcomes-business-programs.pdf


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Assessment Instruments for Intended Student Learning Outcomes— Indirect Measures of Student Learning:

Performance Objectives (Targets/Criteria) for Indirect Measures:

1. Indirect Measure 1

Senior Exit Exam Survey


Objective (Target/Criterion) for Indirect Measure 1

On the senior exit exam survey, the survey benchmark is that at

least 70% or more of seniors will rate the quality of their program

and instruction as good or excellent.

In April 2017, the exit exam survey was revised to align with the

ISLOs developed during the self-study year.

Learning Assessment Results: B.A./B.S. in Business Administration

Summary of Results from Implementing Direct Measures of Student Learning:

1. Summary of Results for Direct Measure 1: This objective was met. The overall average percent score for LCSC students in this program was 59% compared to a national average of 55.54%. LCSC students scored, on average, 3.5% above the national average score.

2. Summary of Results for Direct Measure 2: This objective was met. Of the seniors in this program, 95.5% received adequate or above on the capstone course rubrics.

Summary of Results from Implementing Indirect Measures of Student Learning:

1. Summary of Results for Indirect Measure 1: This objective was met. Of the seniors taking the exit exam, 87% rated the overall quality of their program as good or excellent. When rating faculty teaching, 85.7% rated it as good or excellent.

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

Program ISLOs

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4

Performance Target Was…








1. Program Learning Outcome 1 Met Met N/A N/A Met N/A N/A N/A





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Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:

1. Course of Action 1




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Student Learning Assessment for Program 1: B.A./B.S. in General Business

Program Intended Student Learning Outcomes (Program ISLOs)


Students will explain the concepts, theories, and practices in the functional areas of business.

Broad-Based Student Learning Goals Associated with this Outcome: 1, 4*


Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 1, 4, 6, 7, 8*


Students will prepare professional oral and written forms of communication. Broad-Based Student Learning Goals Associated with this Outcome: 2




Students will evaluate and apply information technology in support of management decision making. Broad-Based Student Learning Goals Associated with this Outcome: 5





Broad-Based Student Learning Goals Associated with this Outcome: 5


Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 3, 5*

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Students will work effectively and professionally with diverse colleagues in team situations. Broad-Based Student Learning Goals Associated with this Outcome: 2

Students will exhibit effective business-related professional skills and abilities. Key Learning Outcomes for Bachelor’s-Level Business Programs to which this Outcome is Linked: 2, 3, 8*

* Key learning outcomes in business programs used in the outcomes assessment plan were taken from http://iacbe.org/pdf/key-learning-

outcomes-business-programs.pdf.

Assessment Instruments for Intended Student Learning Outcomes— Direct Measures of Student Learning:

Performance Objectives (Targets/Criteria) for Direct Measures:

3. Direct Measure 1

End of Program Comprehensive Examination, Peregrine

Program ISLOs Assessed by this Measure: 1, 4, 5


Peregrine test scores of seniors are reviewed against national

institutional mean scores. The performance target is that students

total score is at or above the national institutional mean score.

4. Direct Measure 2

BUS 498B Capstone Course Project

Program ISLOs Assessed by this Measure: 2, 3, 4, 5, 6, 7, 8


The use of evaluation rubrics in the capstone course, BUS 498B,

evaluates the written and oral communication skills of all seniors as

well as use of appropriate information technology, literacy and

teamwork skills in a capstone course project. The target for the

rubrics is that at least 75% or more of seniors who major in General

Business will achieve an “adequate” or higher rating on the

capstone course rubrics.

Assessment Instruments for Intended Student Learning Outcomes— Indirect Measures of Student Learning:

Performance Objectives (Targets/Criteria) for Indirect Measures:

2. Indirect Measure 1

Senior Exit Exam Survey

Program ISLOs Assessed by this Measure: 4

Objective (Target/Criterion) for Indirect Measure 1

On the senior exit exam survey, the survey benchmark is that at

least 70% or more of seniors will rate the quality of their program

and instruction as good or excellent.



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In April 2017, the exit exam survey was revised to align with the

ISLOs developed during the self-study year.

Learning Assessment Results: B.A./B.S. in Business Administration

Summary of Results from Implementing Direct Measures of Student Learning:

3. Summary of Results for Direct Measure 1: This objective was met. The overall average percent score for LCSC students in this program was 63.68% compared to a national average of 57.3254%. LCSC students scored, on average, 3.5% above the national average score.

4. Summary of Results for Direct Measure 2: This objective was met. Of the seniors in this program, 95.5% received adequate or above on the capstone course rubrics.

Summary of Results from Implementing Indirect Measures of Student Learning:

2. Summary of Results for Indirect Measure 1: This objective was met. Of the seniors taking the exit exam, 87% rated the overall quality of their program as good or excellent. When rating faculty teaching, 85.7% rated it as good or excellent.

Summary of Achievement of Intended Student Learning Outcomes:

Intended Student Learning Outcomes Learning Assessment Measures

Program ISLOs

Direct Measure 1

Direct Measure 2

Direct Measure 3

Direct Measure 4

Indirect Measure 1

Indirect Measure 2

Indirect Measure 3

Indirect Measure 4














Proposed Courses of Action for Improvement in Learning Outcomes for which Performance Targets Were Not Met:




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Section III: Operational Assessment

Operational Assessment

Intended Operational Outcomes

1. Intended Operational Outcome 1: The Business Division will provide high quality, innovative instruction to its students.

2. Intended Operational Outcome 2: The Business Division will recruit and retain faculty that are highly qualified in their teaching disciplines.

3. Intended Operational Outcome 3: The Business Division will successfully prepare graduates for appropriate employment or to pursue graduate school.

4. Intended Operational Outcome 4: The Business Division will develop and provide programs that are relevant and meet the needs of the business

community.

Assessment Measures/Methods for Intended Operational Outcomes: Performance Objectives (Targets/Criteria) for Operational Assessment Measures/Methods:

1. Operational Assessment Measure/Method 1: Exit survey

Intended Operational Outcomes Assessed by this Measure: 2

Objective (Target/Criterion) for Measure/Method 1

Seventy percent or more of seniors on the exit survey will indicate that

the quality of their program and their instruction was “satisfactory”,

“exceeds expectations” or “outstanding” for the Fall 2015 exit survey.

Seventy percent or more of seniors on the revised exit survey for

Spring 2016 will indicate the quality of their program and instruction,

or faculty teaching, as “good’ or “excellent”.

2. Operational Assessment Measure/Method 2: Faculty Qualification


Objective (Target/Criterion) for Measure/Method 2 Eighty percent or more of division faculty will be doctorally or

professionally qualified in their discipline areas.

3. Operational Assessment Measure/Method 3


Objective (Target/Criterion) for Measure/Method 3

Sixty percent or more of graduates on the graduate survey will be

employed in a position that relates to their training. Five percent or

more of graduates will go on to further their education.

4. Operational Assessment Measure/Method 4 Objective (Target/Criterion) for Measure/Method 4

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Intended Operational Outcomes Assessed by this Measure: 4 Seventy percent or more of the Advisory Committee members will

respond on the Advisory Committee survey that our graduates and

interns provide skills that are adequate or higher in the workplace and

meet the needs of the local business community.

Summary of Results from Implementing Operational Assessment Measures/Methods:

1. Summary of Results for Measure/Method 1: This bencharmark was met. Of the seniors taking the exit exam, 87% rated the overall quality of their program as good or excellent. When rating faculty teaching, 85.7% rated it as good or excellent.

2. Summary of Results for Measure/Method 2: This benchark was met. One hundred percent of the division faculty were doctorally or professionally

qualified in their areas.

3. Summary of Results for Measure/Method 3: This benchmark was met. According to the follow-up survey of LCSC graduates for 2016 – 2017, 64% reported being employed in a job related to training and 14% reported they are pursing additional eudcation.

4. Summary of Results for Measure/Method 4: This benchmark was met. In the survey conducted at the August 2018 advisory board meeting, 100% of the advistoary board memebers rated our interns and graduates at adequate or above in all areas that included, knowledge of the functional areas of business, oral and written communication, critical thinking, use of technology, and teamwork.

Summary of Achievement of Intended Operational Outcomes:

Intended Operational Outcomes

Operational Assessment Measures/Methods

Operational Assessment Measure/ Method 1




Operational Assessment

Measure Method 5












1. Intended Operational Outcome 1 Met Met Met N/A N/A N/A N/A N/A




5. Intended Operational Outcome 5 N/A N/A N/A N/A N/A N/A N/A N/A


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Proposed Courses of Action for Improvement in Operational Outcomes for which Performance Targets Were Not Met:





Documents

Report of Outcomes Assessment Results...Key Learning Outcomes for achelor’s-Level Business Programs to which this Outcome is Linked: 4, 5, 8* 9. Program Learning Outcome 4 Students