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Remote ViewM a n u a l e d e l l ' u t e n t e
Manual de instalación y uso ES
Manuel d’installation et d’utilisation FR
Installation and operating manual GB
Manuale di installazione e uso IT
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INDEX
1. REMOTE VIEW INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. TECHNOLOGICAL CHARACTERISTICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32.1. GUI description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32.2. Polling description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3. ABOUT SYSTEM TRAY ICON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
4. AUTO LOAD LAST MAP FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54.1. The first time you run Remote View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54.2. Restart Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
5. BASIC STEP FOR USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65.1. Create a map file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65.2. Add group or Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65.3. Save file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75.4. Close file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
6. DETAILS FOR USE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86.1. Menu-File serials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86.2. Menu-Edit serials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96.3. Menu-View serials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116.4. Menu-Setting Serials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126.5. Guida . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126.6. Menu-Help Serials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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Remote View is an application running under Windows XP, 2000, 2003, 2008, VISTA and 7 used for monitoring devices equipped with NetVision Card and Box on Internet through SNMP protocol. Therefore you must install SNMP protocol and start SNMP service in your system before using Remote View. Remote View can manage up to 1024 devices simultaneously and the hierarchy structure can have up to 8 levels.
Remote View is the client software running on NMS (Network Management System). Users are provided with tree-view and list-view (Icon style and Report style) to monitor devices. When trap happens, icon will change to different colors according to the severity level, sending email to special address which has been set in E-mail Configuration dialog window.
Important note: set the IP addresses of the UPS and NMS station on which Remote View is installed as static IP addresses.
Check that the firewall allows the use of ports for the SNMP and TFTP protocols.
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1. REMOTE VIEW INFORMATION
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2.1. GUI description
Each group has a list-view window. When and event (trap) occurs, the color of device's and group's color will change according to the severely level described in Status Legend. The representative icon will flash if the event (trap) level is critical, warning or information. Some information events (traps) will not make the icon flash, because the traps are informing that the status of the device already returns to normal. Besides, the color of the device can be reflected to its upper tree nodes.
If you do not want to monitor the status of the device, you can enable the "Ignore" function in the popup menu by right click the icon. Furthermore, when the event (trap) occurs, user can set icon's color back to normal by using "Acknowledge" function in the popup menu by right click the icon.
Recommended display resolution: 1024x768
2.2. Polling description
The polling rate of Remote View is 5 seconds. But the more device you add the more polling time will be taken. Sometimes when icon's back-color is blue for a very short time (1 second), it does not mean that device is disconnected, it just shows the polling action has failed.
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2. TECHNOLOGICAL CHARACTERISTICS
When Remote View is running, it can form a icon in system tray.
Right click on the icon, will pop-up a menu.
Click on "Open Remote View" or double click on the icon, you can see the whole window of Remote View.
Attention: When you close Remote View's window, the icon is still in system tray, it shows that Remote View is still running. Only you click on "Exit" in menu, Remote View's process can be terminated, and the icon in tray disappears.
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3. ABOUT SYSTEM TRAY ICON
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In Setting Menu, you can select whether to auto load last map file.
This setting will be kept when you restart the program.
4.1. The fi rst time you run Remote View
If it is the first time you install Remote View, you can see the whole window of Remote View like this:
Then you can open an existed map file or create a new map file. If you have selected to auto load map, the next time when you restart the program, this map file will be opened automatically with the main window hiding and only an icon in system tray. If you select not to auto load last map file, AP will run as the first time it does.
4.2. Restart Windows
If you have run Remote View at previous time, when you restart Windows, Remote View will run automatically.
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4. AUTO LOAD LAST MAP FILE
5.1. Create a map fi le
In the main menu, click File-New.
5.2. Add group or Device
In the main menu, click Edit-Add Group, group's default name is "Group 1", you can select the icon in list-view, then click Edit-Rename to edit a new name for it.
Click Edit-Add device, then popup an "Add device" dialog, click "Discovery" button, to discover and show the IP address of the UPS on the LAN network. Then select the UPS you wish to add from the list and click on "modify".
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The discovery function displays all UPS devices connected on the same section of network (by the same router) but not remote devices under other routers. To set remote devices not belonging to your own subnetwork you can set the IP addresses manually with the "New" button.
In the "Add Device" window, set the "R-Community" and "W-Community" for the SNMP protocol (they are public devices by default or if not previously modified). Select the device which you want to add. Then click button "Add", the device icon will be added to the tree-view and list-view.
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5. BASIC STEP FOR USE
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BASIC STEP FOR USE
5.3. Save fi le
Click File-Save or File-Save as, a standard file-save dialog will popup, input map file's name, then click button "OK", the file is saved and the new file name will be shown in the tree-view as the root name.
5.4. Close fi le
Click File-Close.
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6. DETAILS FOR USE
6.1. Menu-File serials
a. New
This command is used for creating a new map file. When click it, a new map file is created, and a list view window is added. On this basis, you can add group and device, and do other edit operations to form a proper map file you want.
b. Open
This command is used for open an existed map file. When click it, a standard file-open dialog will popup, select one map file and click button "open", then this map file will be opened by Remote View.
*Attention: only map file can be open by Remote View. If file's type is not correct, there may be error messages or AP will close, If AP close, don't worry, restart it.
c. Close
Use this command to close a map file. All list-view windows will close and tree-view will be blank. If you have created a new map file or made changes to the existed map file, before close, will pop a message box to let decide whether to save.
d. Save
If you create a new file or made changes to the existed file, you can use this command to save file. If create a new file, a standard file-save dialog will popup, input file name, file will be saved. If file has existed, changes will be saved directly.
e. Save as
If you want to save a file by another file name, use this command. When click this menu, a standard file-save-as dialog will popup, input file name, then click "save" button, it will be OK.
f. Exit
Use this command to close AP. If you have created a new map file or made changes to the existed map file, before close, will pop a message box to let decide whether to save.
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6.2. Menu-Edit serials
a. Copy device
This command and command paste provide an approach which end-user can copy and paste one or more devices from one group to another group. The device has been selected in the list-view. This command is used with paste in couples.
b. Cut device
This command is a standard copy & paste windows command. Use this command can cut a device and paste it to another group.
c. Paste
This is a standard edit command too. If you have execute cut or copy command, it will be active, click main menu or right click in the client region of list-view window, paste operation will execute. Device will be pasted to the list-view window which has input focus.
d. Delete
These are standard edit commands. Before use these commands, select group or device in list view window first. You can use these commands by main menu, or right click on the group or device icon in the tree-view or list-view.
e. Rename
First select a group or device icon, then click main menu, or right click on the icon in the tree-view or list view. Then you can change the groups or devices name.
Attention: Name's max character length will be 16.
f. Add Group
This command will add a new group to the list-view window. Default name is "Group1", you can change it by "Rename" command.
Attention: Because the max depth of tree structure is 8, so if the total depth is above 8, this function will be disabled.
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DETAILS FOR USE
g. Add Device
This command is used for adding device. Click the menu, an "Add device" dialog will popup. This dialog is for adding device in the LAN. If there exist device in the LAN, press "Discovery" in "Add Device" dialog to search device. Devices information (including IP and identification name) will be shown in the list. Select a device, you can use "Modify" button to edit its information. Also you can click "New" button to add a new device in list control, software will detect whether it really exist. Or you can click "Remove" button to delete a device in the list. Select a device in list then click "Add" button, device will be added to the list-view window. See para-graph 2 for further information.
Attention: Must input the correct devices R-community and W-community or you can not add the device success-fully. If the remote device's Trap Receiver table is full, Remote View will pop-up a warning message and can not add the device.
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DETAILS FOR USE
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6.3. Menu-View serials
a. Toolbar
Toolbar's function is identical to that of main menu except "Jump to parent group" button in toolbar. "Jump to parent group" button is used to return to the upper tree level of the map file.
b. Status Bar
Status bar is used to show the devices IP, Date, Time, severity and display the event (trap) description when an event occurs.
c. Icon Style
Display device or groups icon on list-View.
d. Report Style
Select this item to show report style.
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DETAILS FOR USE
e. Arrange Icon
If icon is not arrange tidily, use this function to auto arrange icons in list-view.
f. Browse
Only useful for device, it will call Internet Explorer to browse devices parameters and status.
g. Trap Log
This function is used for browse all event (trap) logs. When click menu, the "Trap Log" dialog will popup to show all trap logs, also this dialog provide the filter function to search a specific devices trap log. Trap log dialog provides backup and delete log function. You can also search a specific devices trap log by right click on the devices icon and select the "Trap History" command.
6.4. Menu-Setting Serials
a. Background color
This command is used to set back color of list-view window. The color can be saved to the map file. The default back color of the list-view window is white.
b. Cancel Background Color
If window's back color is not the default white color, you can use this command to set the window's back color to white.
c. Background Image
You can use this command to set the back image of list-view window. The setting can be saved to the map file.
Attention: Back image is saved in map file by its path in fact. So when image file is moved to other directory, you can not see it in list-view window when you reopen map file.
d. Cancel Background Image
You can use this command to cancel the window's back image.
e. Autoload map
Select this setting will be kept the last map file when you restart the program.
f. E-mail
Select "E-mail" function will pop-up a dialog window to set E-mail information. Select "Authentication" and input User name, password, if the mail server must check them to send the mail. Then set mail server and sender. Press "New" button to add the receiver. You can add 8 receivers on the table. In New Receivers dialog window, you can set this receiver will receive the mail or not. Select the trap severity which you want to receive, and define the mail subject. Besides, you can use "Remove" function to remove the receiver, press "Modify" button to change the setting and press "Test" button to send a mail test to the receiver.
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DETAILS FOR USE
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DETAILS FOR USE
6.5. Menu-Help Serials
a. Content
Connect to help file.
b. Status Legend
This is a dialog that shows the severity level of events. Each level uses a different color icon to represent the severity level.
Critical: critical system alarm.
Warning: a status of the UPS to which the user must respond.
Information: the UPS has a message for the user. For instance, alarm restored.
Disconnect: the UPS has disconnected from the Remote View's (no communication).
Config fail: if the UPS is in this status the LAN DHCP server may have changed the IP address of the workstation running Remote View. make sure that the workstation's IP address is STATIC (and that the UPS address is too). Remove the UPS from the map and add it to Remote View after setting the addresses to STATIC.
Normal: UPS operating normally.
Ignore: You have decided to ignore the UPS monitoring function.
c. About Remote View
To show the version of Remote View and information.
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