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Remodelling Children and Young People’s Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLE’S STRATEGIC PARTNERSHIP Brighter Futures for Children and Young People Targeted Youth Support / Leicester Integrated Services Trial

Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

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Page 1: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Remodelling Children and Young People’s Services in New Parks

LEICESTER CHILDREN AND YOUNG

PEOPLE’S STRATEGIC PARTNERSHIP

Brighter Futures for

Children and Young People

Targeted Youth Support / Leicester Integrated

Services Trial

Page 2: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

There are 14 local TYS pathfinders

Hampshire

Derby City/Derbyshire

Nottinghamshire

Wandsworth

Hertfordshire

Southwark

Knowsley

Worcestershire

Gloucestershire

Leicester City

South Tyneside

York

Gateshead

Page 3: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

TYS Objectives

The Pathfinders will help the DfES …• Trial the remodelling methodology in a new

context i.e. youth services• Understand how to promote integration on the

ground• inform policy development • develop and test an effective change management

toolkit and case studies for use in service redesign across others areas of the country

Page 4: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

METHODLOGY

• We have engaged with 300 people locally including:

– Service leads

– Team leads

– Practitioners

– Young people

– Parents/carers

• This engagement has included interviews, questionnaires, workshops, specific analysis of SEN provision at New College …

Page 5: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

“Men drink and sware and follow

you”

“Because there is threatening

gangs all around”

FINDINGS: an aggressive / violent environment

Issues that affect young people

43%

38%

36%

33%

22%

18%

12%

11%

0% 10% 20% 30% 40% 50%

Drugs

Alcohol

Gangs

Crime

Pregnancy

Education

Families

Friends

“Other” issues cited on the questionnaires:

• Nutty kids• Too many bullies• People terrorising the elderly• Bullying racism skiving• Gangs• Fighting• My sister just told my mum she is pregnant• Police• Attacks• Getting back into mainstream school• Drinking• Lighting on Western Park, dogs• Smoking• Gangs of youths, fights• Fighting racism• Robbery• Litter - Run down• No posh housing

Source: Young Persons’ Questionnaires

Page 6: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

SOME STATISTICS• Teenage parents:

– 3.8% of 16-19 yr old females in City that are teenage parents (compared to 9.7% in New Parks).

– New Parks is the second highest ward in Leicester for teenage parents (after Eyres Monsell).

• Exclusions: Academic year 2004/5 503 fixed exclusions, 11 permanent exclusions. Representing 2247 days lost. (New College)

• Attendance: 2004/5: 80.6% On average each student is missing a day a week. “New College is easily the worst attendance rate in the City” Assistant Principle EWO

Source:Source: Connexions, Admissions and Exclusions Dept, EWO.

% NEET 16-19 (or 25 if LDD)

16.3%

17.8%

16.9%

12.2%

12.9%

13.7%

9.3% 9.6%9.0%

8.7% 8.9%

9.8%

8.9%9.3%

8.0% 8.0% 8.2% 8.2%

16.6% 16.6%

17.6%

17.6%

16.1%

13.6%

6.0%

8.0%

10.0%

12.0%

14.0%

16.0%

18.0%

20.0%

Mar-05 Apr-05 May-05 Jun-05 Jul-05 Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 Feb-06

% NEET in New Parks

% NEET in City

Page 7: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

They believe that the young peoples’ view of their service delivery is poor:

Waste of time

Disinterested

Difficult toget to

Unavailable

“ Being friendly isn’t enough”

Peepl real nice+

understandin they listen to

us

Source: Focused Interviews, Young Persons’ Questionnaires

Page 8: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

SERVICE IMPACT

Has the help been good?

55%

9%

5%

5%

4%

4%

3%

3%

1%

0% 10% 20% 30% 40% 50% 60%

Do you think the help you have had hasbeen good?

Friendly approachable staff

Felt safe

Treated well

Easy to get to

Confidential

Waiting time

Were your issues dealt with

Did the service make a difference toyour situation?

Because they are there when I need

some 1 to tell

Sarah from Connexions came

with me on the first day of college to get used to the people

In School me and my mates had a problem

with others but all they did was talk

about it, nothing got done

Source: Young Persons’ Questionnaires

Page 9: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

• Nov 2005 – Apr 2006 discover, develop, deepen..

• 7.4.06: DP2 @ LCYPSP = 0 –19/25

• 25-27th May Fast Start events

• June Mobilise Change Teams

• July 3rd – Agree way forward

The Leicester Approach - LIST

Page 10: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Workstreams - change teams

Engagement of Children & YPand identification of their needs

Integration Services 0 -12/13 & 13/14 – 19/25

Resources, Employment, Assets and Learning (REAL) team

Engagement of Parents & Families and Community development

Quick wins delivery

The number of people deployed has risen from 45 at the end of May to 65 at the beginning of July

Page 11: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Timeline

• 3.7.06 to End Sept 2006 DP3 = developing a detailed model with plans for implementation

• Oct to Dec 2006 = preparation period

• Jan 2007 = new provision commences

• July 2007 = evaluation

Page 12: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Outcomesfor children & young people

Integration in New Parks Children’s Trust Arrangements

CYPP/LAACommunity Strategy

CAF/LP

Children’sCentre0-12/3yrs

New CollegeIntegrated Provision13/14 - 19yrs

Page 13: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Aligns with local initiatives

• Children’s Centres inc 0 – 19 strategy• Neighbourhood Management & Governance• CAF/LP• Youth Offending, YISP and Police JAGS• Youth Offer • CLAB• Teenage Pregnancy hot spot• New College, four Primaries & Extended Services

Page 14: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Children’s Centres (0-8yrs)?

Universal/VulnerableLocal integrated Multi-Disciplinary networks

School and Community networksDelivering integrated local services

Page 15: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Extended Services in and around Schools (4-16yrs?)

Universal/VulnerableLocal integrated Multi-Disciplinary networks

School and Community networksDelivering integrated local services

Page 16: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Integrated Youth Provision (13-19+yrs)

Universal/VulnerableLocal integrated Multi-Disciplinary networks

School and Community networksDelivering integrated local services

Page 17: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Integrated 0 – 19 School and Community networks

Universal/VulnerableLocal integrated Multi-Disciplinary networks

School and Community networksDelivering integrated local services

Page 18: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Hot Spot -Geographical

targeting

School and Community networksDelivering integrated local services

Integrated 0 – 19 School and Community networks

Universal/VulnerableLocal integrated Multi-Disciplinary networks

Page 19: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

School and Community networksDelivering integrated local and city-wide services

Universal/VulnerableLocal integrated Multi-Disciplinary networks

Targeted Specialist Integrated city-wide Multi-Disciplinary zonal networks

Acute/IntensiveCity & Sub/Regional Intensive & Specialist Commissioning

Imaginative Challenge

Hot Spot -Geographical

targeting

Joint Gateway

Page 20: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

Communication and systems manager with

Deputizing role

Play and learn coordinator

Programme Manager

Parent Forum Board

Daycare/ NVQ team

Toy library

Mobile childcare

Book start

SEN

Supporting families and

parents (community

development) Finance

Monitoring

Admin

Homestart coordinator

Parent link into learning

Nutritionist Family link social worker

team Health visitor

skill mix team

Midwifery team SALT

New Parks Sure Start

Children centre teacher

LCC - Early Years

LCC - Adult Education

LCC - Early Support

LCC - Library Service

Primary Care Trusts

Leicester University Hospitals

Pre-school Learning Alliance

Homestart

LCC- Social Care and

Health

Voluntary Organisations

Leicester City Council

KEY: Employing Organisation

LCC Social Care and Health and

Early Years

Minibus driver

0-12/13 Integrated Team

Page 21: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

13/14-19 Integrated Team

New College Pastoral, Behavioural

and SEN support

BEST

Youth Work

Extended Provision in and around school

BIP

Page 22: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

0-19/25 Integrated Provision &CYP Neighbourhood Manager

NeighbourhoodBoard

C om m unication and system s m anager w ith

D eputiz ing ro le

P lay and learn coord inator

Program m e M anager

Paren t F orum Board

D aycare/ N V Q team

T oy library

M obile childcare

B ook start

S E N

S upporting fam ilies and

parents (com m unity

dev elopm ent) F inance

M onitoring

A dm in

H om estart coord inator

P arent link in to learn ing

N utritionist F am ily link socia l worker

team H ealth v isitor

skill m ix team

M idwifery team S A LT

N ew P arks S ure S ta rt

C hildren centre

teacher

LC C - E arly Y ears

LC C - A dult E ducation

LC C - E arly S upport

LC C - L ibrary S erv ice

P rim ary C are T rusts

Leicester U niv ersity H ospita ls

P re-school Learning A lliance

H om estart

LC C - S ocial C are and

H ealth

V oluntary O rganisations

Leicester C ity C ouncil

K E Y : E m ploying O rgan isa tion

LC C S oc ia l C are an d H ealth and

E arly Y e ars

M inibus driver

0- 12/ 13 I n tegrated Team13/14-19 Integrated Team

New College Pastoral, Behavioural

and SEN support

BEST

Youth Work

Extended Provision in and around school

BIP

Page 23: Remodelling Children and Young Peoples Services in New Parks LEICESTER CHILDREN AND YOUNG PEOPLES STRATEGIC PARTNERSHIP Brighter Futures for Children and

BEST PRACTICE HIGHLIGHTS

• Leadership from the top meets bottom needs analysis and service design

• Young people and community focus groups• ‘Genie out of the bottle’• Website development and communication methods• Quick wins• Build on existing developments eg Children’s Centres,

Extended services, Housing Neighbourhood Management• Seconded staff and dedicated project and strategic

managers