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REGIONAL SANE PROGRAM DEVELOPMENT Office of the Illinois Attorney General Lisa Madigan

REGIONAL SANE PROGRAM DEVELOPMENT Office of the Illinois Attorney General Lisa Madigan

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REGIONAL SANE PROGRAM DEVELOPMENT

Office of the Illinois Attorney General Lisa Madigan

Scope of the Problem

Scope of sexual assault is staggering 1 in 7 women in Illinois = 670,000 women

(2003)

18.6% of Illinois women have been raped = 930,000 (2010)

The Illinois Coalition Against Sexual Assault Centers helped 18,349 survivors of sexual assault in FY 2010

But…5,316 rapes reported to Illinois law enforcement in 2009

Why?

Current System of Care

Emergency department environment What happens when a sexual assault

patient presents to the emergency department?

How does the staff respond? How does the patient respond?

Best Practice Patient Care

Patient placed in private waiting room or designated examination room immediately following triage*

Medical screening examination by physician or other qualified healthcare professional

Medical-forensic examination and medications ordered by physician*

Specially trained health care provider performs medical-forensic examination (24/7 availability of SANE)

Patient only has to disclose full account of sexual assault to one health care provider (SANE)

One provider completes entire medical-forensic examination (SANE) Medical-forensic examination begins in a timely fashion (within one

hour of ED arrival)

*SASETA requirements

Best Practice Patient Care

Health care provider spends as much time as needed with patient (one-to-one patient ratio)

Advocate called right away, automatically and remains with patient during medical-forensic examination with patient consent

Informed consent* STI testing if warranted* STI prophylaxis medication* HIV risk assessment* HIV prophylaxis medication (HIV testing, CBC, serum chemistry,

3-5 days of medication, referral to HIV specialist)* Hepatitis B/tetanus vaccination if warranted Pregnancy test* ECP medication or referral for immediate ECP access*

*SASETA requirements

Best Practice Patient Care

Evidence collection within 7 days of sexual assault* Drug Facilitated Sexual Assault assessment and evidence collection* Head-to-toe physical assessment* Photography of injuries Nuclear dye (toluidine blue dye) to assist in genital injury detection Magnification tool to assist in genital injury detection Strangulation assessment if warranted Safety assessment Detailed patient education and discharge instructions* HFS Authorization for Payment Voucher issued Referral to local rape crisis agency, counseling, follow-up

examination and victim’s compensation*

*SASETA requirements

Definition of SANE

A registered nurse who has been specially trained to provide comprehensive care to the sexual assault patient, who demonstrates competency in conducting a medical-forensic exam and the ability to be an expert witness

History of SANE

Evolved out of the women’s movement of the 1970’s

First SANE programs: Memphis – 1974 Minneapolis – 1977 Amarillo – 1979 Illinois - 1999

History of SANE in Illinois

Illinois General Assembly charges the Illinois Criminal Justice Information Authority (ICJIA) to conduct the SANE Pilot Program in 1999 Findings include:

Illinois’ SANE Pilot Program substantially improves community response to victims of sex crimes

Illinois’ SANE Pilot Program improves the quality of evidence collection

History of SANE in Illinois

Sexual Assault Survivor Emergency Treatment Act (SASETA) defines SANE in 2002 "Sexual Assault Nurse Examiner” means a registered

nurse who has completed a sexual assault nurse examiner (SANE) training program that meets the Forensic Sexual Assault Nurse Examiner Education Guidelines established by the International Association of Forensic Nurses

A sexual assault nurse examiner may conduct examinations using the sexual assault evidence collection kits, without the presence or participation of a physician

History of SANE in Illinois

Office of the Illinois Attorney General (OAG) Lisa Madigan recognized that the response to sexual assault survivors was inadequate

OAG receives grant monies to start the SANE Training Program in 2003

Goal: Provide free, consistent, high-quality SANE training

throughout Illinois Improve medical-forensic services to sexual assault

survivors

History of SANE in Illinois

SANE Training Program Mission: To increase the number of SANEs working in Illinois

by providing high quality, consistent education, and support for registered nurses and other professionals serving sexual assault survivors

Provides free didactic SANE training Sets clinical training guidelines and provides

assistance with requirements Any sexual assault survivor service provider

able to attend Includes all healthcare providers

History of SANE in Illinois

SANE Training Program Provides: 40-hour Adult/Adolescent (basic) SANE training

16-hours of online content 40-hour Pediatric SANE training 16-hour Advanced SANE training Adult/Adolescent clinical SANE training SANE clinical guidelines

To date, over 830 individual nurses attending Attorney General’s Office hosted SANE training

1194 total attendance

History of SANE in Illinois

OAG partnered with the Illinois Hospital Association (IHA) to create a statewide SANE Action Plan

Goals: Double the number of fully-practicing

SANE-trained medical professionals from 75 to 150

Establish hospital-based SANE programs in each of the 11 trauma regions of the state

Deadline: one year Press conference held October, 2011

as kick-off

Why SANE?

“Forensic Nurses play an integral role in bridging the gap between law and

medicine. They should be in each and every emergency room.”

Joseph Biden, Vice President, United States

SANE Program Mission and Goals

SANE program mission: To provide compassionate, objective, comprehensive and timely medical-forensic care to every sexual assault patient

SANE program goals: To ensure that SA patient is not re-traumatized by healthcare

system To provide best practice SA patient care and medical-forensic

examination, including evidence collection, photography and thorough documentation

To evaluate risk and provide treatment to prevent STIs and pregnancy

To provide a safety assessment and crisis intervention To refer SA patient for follow-up services, including local rape

crisis agency To enhance the ability for law enforcement to investigate

and prosecution to successfully prosecute the SA, including expert testimony if needed

SANE Program Obstacles

Inadequate funding Lack of investment and leadership Lack of understanding of SANE and best-

practice SA patient care Can a registered nurse do that?

Speculum placement!

Regional SANE Program Development Steps are fluid and can be completed in

any order Proceed in manner that best fits the

program Regional SANE Checklist provided with 3

sections: Initiating Hospital Internal Steps Regional Hospital to Hospital Steps Community Steps

Process can take 1 to 3 years

Initiating Hospital Internal Steps Assign a point person to work on

program development Need invested staff to lead efforts Can be full or part time dedicated to SANE

Initiating Hospital Internal Steps Conduct a needs assessment for hospital

and region Needs assessment form provided for

guidance Try to acquire at least one year of data

during the same defined timeframe

Needs Assessment Questions How many medical-forensic exams are

performed at the initiating hospital and other regional hospitals? May need to use billing codes or how many

SA kits completed Reach out to surrounding hospitals for data Utilize local rape crisis agency

Will have data on medical advocacy visits to hospitals

Contact Illinois Hospital Association

Needs Assessment Questions How many sexual assaults occur within

local community and region? Community = city or area Region = county, EMS region, other Utilize the Illinois Coalition Against Sexual

Assault (ICASA) and local rape crisis Research national data

Needs Assessment Questions How many sexual assaults are reported

to law enforcement? Look at city and surrounding law

enforcement agencies Look at county sheriff’s office May be able to acquire data on agency

website Look at FBI Uniform Crime Report for Illinois

http://www.isp.state.il.us/crime/cii2009.cfm

Needs Assessment Questions What is the current protocol and

response to sexual assault patients and is it adequate? Consider:

Is best practice care being provided? Is standard of patient care equal?

Review response protocol approved by IDPH Discuss with staff Review patient charts

Was patient care consistent with response protocol and SASETA?

Reach out to local rape crisis

Needs Assessment Questions Is evidence collection completed

properly? Consider “typical” staff training Discuss with staff Reach out to local rape crisis Reach out to Illinois State Police (ISP)

forensic scientists Find your closest center at:

http://www.isp.state.il.us/docs/fslabareamap.pdf Contact ISP SA liaison Rhonda Carter at 217-

782-4975

Needs Assessment Questions Is medical-forensic documentation

thorough and helpful for the investigation and successful prosecution? Consider “typical” staff training Discuss with staff Reach out to law enforcement Reach out to State’s Attorney’s Office Chart review by SANE expert for feedback

Needs Assessment Questions Does the presence of a sexual assault

patient create a strain on the hospital ED? Consider:

Staff comfort with conducting the exam and evidence collection

Average visit time Discuss with staff Observation Reach out to local rape crisis

Regional Hospital to Hospital Steps Reach out to other area hospitals

Reach out to affiliate and non-affiliate hospitals in same city and/or region

IHA member hospital map provided Other SANE committed hospitals in your EMS

region Present findings in needs assessment Discuss collaboration to provide SA patient

care May need to explain benefits of SANE and best

practice SA patient care Discuss different regional SANE program

models used nationally

Regional Hospital to Hospital Steps

Determine best regional SANE program model and define service area Two basic regional SANE models: one designated

SANE hospital in community vs. team of SANEs that respond to multiple hospitals in community

Program site can be hospital-based housed within ED, hospital-based housed in another location, community-based (clinic setting, in rape crisis agency, etc…) or a combination of hospital and community-based

Program can be commercial, non-profit or government-based

Service area unique to program, can be city-wide to multi-county

Regional SANE Program Models

Designated hospital: All other hospitals transfer sexual assault patient to “designated”

SANE or sexual assault treatment center SANEs on-call and respond to designated hospital or on-shift 24/7 in

emergency department Law enforcement, EMS and rape crisis agency refers or transports

all medically stable sexual assault patients to designated SANE hospital

SANEs are employees of the hospital or another agency with privileges to practice at hospital

Medical-forensic examinations performed in a designated room within the emergency department or another hospital space

SANE salary paid by the hospital or state reimbursement program May have more than one hospital that participates or have a

rotating hospital system within the community Model programs: Memphis, TN; Fort Wayne, IN; Milwaukee, WI;

Tulsa, OK; Oklahoma City, OK; Fairfax, VA; Akron, OH; Salt Lake City, UT

Regional SANE Program Models Designated hospital pros:

Staff, supplies, equipment, etc… are all centrally located

Setting familiar and comfortable for SANEs and other hospital staff

Designated hospital cons: Other hospitals may not want to refer to

another facility Inconvenient for SA patient

Regional SANE Program Models

Team of traveling SANEs: Common float-pool of SANEs that travel to hospitals

within the community SANEs on-call and respond to hospital where patient

presents Patients are not transferred from one hospital to

another SANEs are employees of a system of hospitals or

another agency with privileges to practice at hospital

Medical-forensic examinations performed in a designated room within the emergency department

SANE salary paid by the group of hospitals, another agency or state reimbursement program

Model programs: South Carolina; Houston, TX; Boston, MA; Portland, OR; West Virginia

Regional SANE Program Models Team of traveling SANEs pros:

Do not have to transfer/refer patient More convenient for patient

Team of traveling SANEs cons: Not convenient for SANEs Travel costs Need portable kit/supplies Decreased comfort level for SANEs and

other hospital staff

Regional Hospital to Hospital Steps Determine SANE program location and

facility space for medical-forensic exams Need SANE designated space Consider:

Comfort of the SA patient Access to medical support and emergency care Access to pharmacy and medication Access to laboratory testing Access to supplies and equipment

Regional Hospital to Hospital Steps Develop joint policy and procedures for

regional SANE program This may be step that takes the longest Determine standard response algorithm Determine response time

Typical is one hour, but must consider travel distance for SANE

Determine how SANEs will be notified and when Will need a centralized call center

Determine if MOUs and/or transfer agreements are needed

Patient Access to SANE Program How are SANE services accessed:

SA victim reports to law enforcement Law enforcement notifies SANE of incoming

patient and transports to program SA victim calls local rape crisis hotline

Rape crisis refers to program and notifies SANE of incoming patient

SA victim presents at local hospital for care If exam site, SANE notified of patient in ED If not exam site, patient transferred/referred to

SANE and hospital notifies SANE of incoming patient

Regional Hospital to Hospital Steps Develop MOUs and transfer agreements

between hospitals and other community partners MOUs needed for SANE privilege to practice

at non-employee hospital Transfer agreements needed if one hospital

is transferring to another Involve hospital legal and risk management

departments Consider EMTALA Examples of both provided

Regional Hospital to Hospital Steps Submit area-wide sexual assault

treatment plan to IDPH Find IDPH requirements at:

http://www.ilga.gov/commission/jcar/admincode/077/077005450000500R.html

Each hospital will still need to be designated as a “treatment” or “transfer” hospital by IDPH

Hospitals involved in area-wide program submit plan together

Regional Hospital to Hospital Steps

Create a SANE program budget Budget worksheet included SANE model is usually more cost effective than the ED

nurse/physician approach Creates organized, efficient, less time-consuming response SANEs time more cost effective Streamlines billing process

SANE program will increase the number of SA patients seen…If you build it, they will come

Determine a per patient cost and projected revenue figure and compare to the current system of care

Always consider the quality of patient care that is being delivered under the current system versus the quality

utilizing the SANE model

SANE Program Budget

SANE services start-up costs to consider: SANE Coordinator (full or part-time) SANE staff salary Training of SANEs Designated space for medical-forensic

examinations, administrative duties, etc…no ED space is more cost effective

Equipment (computer, printer, exam table/chair, magnification tool, digital camera, alternative light source, swab dryer, other)

SANE Program Budget

On-going costs to consider: Salary of ED staff/SANE (physician, nurse, tech,

clerk, etc…) Number of staff that interact with sexual assault

patient Average time of ED visit by sexual assault patient

from check-in to discharge Number of sexual assault patients seen by ED Administration Space/examination room Supplies Equipment Laboratory tests Medications Training and continuing education for ED staff/SANE

SANE Program Budget

On-going revenue to consider: Reimbursement for patient services

Private insurance Medicaid/Medicare Illinois Sexual Assault Program (Medicaid

reimbursement rate for uninsured patients) Private/public grants Donations Fundraising Other (partner agency buy-in, etc…)

Regional Hospital to Hospital Steps Identify SANE program funding sources

Meet with your internal grant and fundraising departments for additional assistance and ideas

Takes creativity, perseverance and hard work

List of potential funding sources provided Funding sources will be unique to your

community

SANE Program Funding Sources

Illinois Sexual Assault Program Reimburses hospitals and other providers (i.e. ambulance, physicians) for

medical-forensic services not covered by private insurance or the Illinois Public Aid Code

Administered by the Illinois Department of Healthcare and Family Services Requires hospital billing form to be submitted within 6 months of service For more information, contact the Illinois Sexual Assault Program at 217-782-

3303 Violence Against Women Act (VAWA) and Victims of Crime Act (VOCA)

grants Administered by the Illinois Criminal Justice information Authority (ICJIA) Website: http://www.icjia.state.il.us/public/index.cfm For more information: 312-793-8550 or [email protected]

Edward Byrne Memorial Justice Assistance Grant (JAG) Program Also administered by ICJIA; see information above

Violent Crime Victim Assistance (VCVA) Grant Program Administered by the Office of the Illinois Attorney General Website: http://illinoisattorneygeneral.gov/victims/vcva.html Per statute, must be a non-profit agency that will provide victim assistance

to qualify

SANE Program Funding Sources

Local and national grants from public and private foundations, corporations, community organizations, or other agencies (i.e. United Way; organizations with a focus on women, children, healthcare, or the community; local business groups; corporation with office in community)

Community fund-raising Particularly successful for start-up costs or specific equipment

Private donations Private donors, corporations/businesses, established pool of

hospital donors Annual or on-going hospital employee giving program

Allow employees to specify “SANE program” as an option Other government funding (i.e. State’s Attorney’s Office, law

enforcement agencies) Other hospitals

If regional SANE model is adapted, transfer hospitals contribute to SANE-designated hospital

Regional Hospital to Hospital Steps

Staff SANE Program SANE Coordinator

Full or part-time Usually a SANE in coordinator position Consider reporting structure Role = overall program operation, including call schedule and

staffing, budget, protocol development, staff training, peer review, issue management, etc…and liaison with community agencies

Medical Director Consider ED medical director or other invested physician Role = approves protocols, peer review and on-going support

Staff SANEs Consider non-ED nurses and hiring specifically for SANE Most important is motivation and assessment skills Each hospital could tribute to SANE staff

Regional Hospital to Hospital Steps

Send SANE staff to SANE training and support and provide SANE clinical training Utilize free OAG SANE Training Program

SANE training requirements: 40-hour adult/adolescent didactic SANE training

Combination of online (16-hours) and classroom (24-hours) training SANE clinical training includes:

Series of activities that can be completed in 25-40 hours The clinical training includes:

15 female genital examinations including speculum placement Observation at a criminal trial proceeding including the direct and cross

examination of a witness 3 out 7 available activities listed on the clinical training log (e.g. visiting a

local rape crisis center and attending a 4-hour Illinois State Police Forensic Laboratory training) OR completing a 12-hour Virtual Practicum DVD, Sexual Assault: Forensic and Clinical Management

3 medical-forensic examinations with a preceptor

Regional Hospital to Hospital Steps Create an on-call schedule or SANE

staffing schedule On-call staffing vs. staff positions Back-up usually provided by program

coordinator Determine length of SANE shifts Utilize a calendar program – Yahoo Groups,

Google calendar, other On-call pay?

Regional Hospital to Hospital Steps

Obtain necessary supplies and equipment List of supplies included Start-up equipment and supplies:

Office equipment (computer, printer, external hard drive, CDs, paper)

Examination table Digital camera with macro lens setting (consider

foot pedal or remote) Tri-pod “L-scale” or other measuring device Colposcope (if funding does not permit, this is

optional) Alternative light source (Woods Lamp) Swab dyer or swab rack (convenient, but optional)

SANE Supplies

On-going supplies: Sexual assault evidence collection kits (supplied by the Illinois State Police) Documentation forms Sharps container Speculums of various sizes Pelvic light Toluidine Blue Dye Urine specimen containers Blood draw and injection supplies Pregnancy testing supplies Laboratory testing supplies Disposable towels Drapes Patient gowns Paper bags Small envelopes Packing tape

On-going supplies: Lubricant Labels Sterile Swabs Sterile water Gauze Gloves Black sharpie markers and pens Medications for STI treatment and pregnancy prevention Patient take-home packet of information (may be supplied by rape crisis) Extra clothing for patients to wear home (typically supplied by rape crisis)

Regional Hospital to Hospital Steps

Develop medical-forensic exam polices and procedures Protocol to outline medical evaluation and treatment and forensic

evaluation and evidence collection Triage and medical screening exam Mandated reporting Acute vs. non-acute timeframe

Evidence collection = 7 days based on Illinois law Informed consent – may need to be a separate protocol Patient history (medical and forensic) Head-to-assessment with injury identification Documentation Photography of injuries Evidence collection Drug Facilitated Sexual Assault (DFSA) STI evaluation and treatment, including HIV Pregnancy risk assessment and prevention Follow-up medical care and referral to outside services Discharge

SANE Protocols

Needs specific protocols to address: Rape crisis advocacy Photography

Storage and when to release Medical records Unconscious/incapacitated patient Emergency contraception Standing medical orders if utilized Interpreters Support person NOT in exam room during exam Non-reporting Staffing policies Other (informed consent, HIV risk assessment and

prophylaxis, DFSA, follow-up exam, etc…)

Regional Hospital to Hospital Steps Start providing SANE services to SA

patients!!!!!!

Community Steps

Identify and approach community partners for SART SART members:

Rape crisis agency Law enforcement State’s Attorney’s Office Other stakeholders (military, corrections,

university, forensic scientists, etc…) Can be essential to SANE program

development and on-going support

Community Steps

Develop SART and joint MOUs and mission statement SART is a multi-disciplinary team that

collaborates to provide a victim-centered response to sexual assault survivors each time a sexual assault is reported within a community. SARTs seek to unite three sometimes differing sets of needs, that of the criminal justice and healthcare systems and that of the victim, all with the ultimate goal of decreasing the re-traumatization of the survivor and holding the offender accountable

SART Goals

What Are the Goals of a SART? Establish joint protocols for the team members

Role and response of each team member Work to decrease victim-blaming within the response system and

the community Hold the offender accountable for the violence and crime

committed Build relationships with response agencies to increase

communication and conflict resolution Identify community resources and referrals to improve service

delivery Educate agency partners and the community about the dynamics of

sexual assault, how to prevent sexual assault and how to access the response system and other service providers

Seek feedback from team members and survivors to enhance accessibility and services provided throughout the criminal justice and healthcare systems

Identify team members to represent the participating agencies Meet regularly to discuss protocols, issues, successes and other

important considerations

SANE Sustainability

Do not rush at the beginning – always think long-term May not be able to provide 24/7 SANE coverage

On-going support from administration and community

On-going fund raising Peer review and continuing education Program evaluation

Develop an outcome measurement plan Addressing vicarious trauma of SANE staff Team leader and team building Succession planning

SANE Staff Retention

This is one of the biggest program challenges Support and recognize SANEs

Really difficult job – not for everyone Be flexible May not work regular hours at hospital

Recruit outside the ED and hospital If SANE leaves hospital, keep them on SANE staff if

possible Utilize all nursing specialties

Coordinate and facilitate clinical training Maintain SANE competency

Number of exams performed per year Continuing education

Questions?

Shannon Liew, RN, BSN, SANE-ASANE Coordinator

Office of the Illinois Attorney General100 West Randolph Street, 13th Floor

Chicago, IL 60601312-814-6267

[email protected]