Staying Sane in the World of the One- or Two-Person OfficeNAFSA Region VIIRaleigh, NCOctober 28, 2013
Introduce yourself to your neighbor & share your responses to these questionsWhy are you here today? What drew you to this session? What do you hope to gain from this session?
What can you add to this session?
Who are we?
Helen R. Dolive : Birmingham-Southern CollegeEileen Hamme : Embry-Riddle Aeronautical UniversityPaige Ramsey-Hamacher : Saint Leo University
Informal PollHow many years in field?Main focus?Institution size?Institution type?Public or private?
What is the OPO SIG?
One-Person (& Small) OfficeSpecial Interest GroupFind out more information about the group at www.nafsa.org. Go to Connect & Network tab. Click on Engage with a Community, then click on Learn More in the Interest box. Find OPO link under list of groups
Mission of the OPO SIG - Encourage the recycling and comparison of documents & resources - Cooperate so we can share the knowledge & workload - Collaborate to reduce burden
Goals of the OPO SIG1) to help small and one-person offices develop & sustain their own international programs 2) to provide a support network of sympathetic colleagues to serve as resources 3) to serve as a clearinghouse of ideas and materials that can be implemented and utilized by small offices with little financial investment or human capital
Time ManagementPlanningSchedulingSaying noInterruptions & emergenciesOrganizationPaperworkE-mail
Try to avoid e-mail for the first hour of your day use that time to do the most crucial, substantive task of the dayOnly check e-mail at designated times during the day (i.e., every 2 hours)Say exactly what you need to say in the subject lineCreate stock responses for routine requestsUse folders to store & archive for reference
Avoid the e-mail time suck!
How do you deal with e-mail?
Perfectionism Practice selective perfectionismProcrastination Avoid unfocused wanderingInterruptions Need a delicate balance to deal with sudden requests & demands. Consider the best ratio for you Is it a true emergency?Meetings Get the most out of each meetingControl the nibblers
What is your greatest nibbler?How do you control your nibblers?How do you plan for meetings?
Delegation is about development - its believing employees can do itDelegation is NOT passing the buck, giving up control, refusing to make decisions, or shirking responsibilityExplain larger goals before giving smaller delegation tasks
Learn the art of delegation
No-one is an island, even in an OPO! We accomplish a lot more with help Who can help you?
Match tasks to employee/helper skill setMake work meaningful & allow for employee/helper ownershipGive them the tools they need, e.g., proper training, a work philosophy, clearly articulated goals, good communication, specific conditions for satisfactory completion
Learn the art of leadership
How can you be a better leader?
A humorous look at leadership
As defined by a second grader: Someone who leads.As defined by a senior: Someone who assumes responsibility in a kind and compelling manner.As defined by a teacher (Louis Bob Turansky): The aim of a leader should be the abolition of her raison detre through the development of cooperative, autonomous individuals who can lead themselves to a more egalitarian, cooperative and verdant future. And, oh yeah, one more thing: anyone who actually enjoys meetings should not be a leader.(The Seven Hills School, Cincinnati, OH)
Reduce your burden recycle knowledge and resources, share and compare
Learn to balanceUtilize your studentsCollaborate internally & externallyMake technology work for youFind resourcesImproving life in an OPO
How can you reduce your burden?With whom can you share & compare?
All things international
Conferences & workshops
Webinars, live chats
State representatives, state organizations, NAFSA Knowledge Community representatives
Small Group DiscussionExchange cards/contact info with your group
What are your tricks of the trade?Admitting students?Recruiting students?Travel forms?Advising students?Workshops?Orientation?Transfer processes?Health insurance?
FeedbackLets share and compare
With thanks to the following for slide content:
Suzanne Hegland New England ConservatoryBeth Engwall Bryant UniversityJennifer Armentrout Wingate UniversityPaige Ramsey-Hamacher Saint Leo UniversityAaron-Felicia Perfetti-Nance Carson-Newman College
Thanks for coming!This PowerPoint will be posted in OPO Resources on the NAFSA sitehttp://www.nafsa.org/groups/home.aspx?groupid=30
ContactsHelen R. Dolive email@example.comEileen Hamme firstname.lastname@example.orgPaige Ramsey-Hamacherpaige.email@example.com
AgendaGoals dialogue, new information, new ways of thinking about topic, improved work situations*Encourage attendees to introduce themselves to each other & respond to questions*Who are we? Name, title, institutional affiliation, size of institution, number of intl students/students served, years in intl education, years in current position, past experience
*Ask attendees for show of hands to get idea of audience*