Receive and file the Waste Management Franchise Agreement Scorecard 11-2013.pdf

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    CITY OF CARMEL BY THE SEA

    Council ReportNovember 5, 2013

    To: Honorable Mayor and Members of the City CouncilFrom: Jason Stilwell, City AdministratorSubmitted by: Sharon Friedrichsen, Public Services DirectorSubject: Receive and file the Waste Management Franchise Agreement Scorecard

    Recommendation s): Receive and file the Waste Management Franchise AgreementScorecard.

    Executive Summary: The City entered into a franchise agreement with Carmel MarinaCorporat ion ( Waste Management, Inc. } for the provision of solid wastecollection. A scorecard has been developed to monitor compliance withprovisions of the franchise agreement. Each quarter, the City Councilreceives an update on the franchise agreement scorecard.

    Analysis/Discussion: One key feature of the City's solid waste collection service is the backyardservice whereby the hauler is responsible for taking the cans from theproperty to the curb and returning the cans to the property. In order toassist with public education and compliance with this service provision,the idea of placing a sticker on each residential can has been developedby Council. Attached is a mockup of the sticker that would be placed onthe lid of each can after Council deliberation in November.

    iscal Impact: There are approximately 2,300 residential carts that would receive thesticker. The cost for a black and white sticker is $.38 a sticker, for a totalcost of $874.

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    Waste Management Score Card StaffReportNovember 5 2 13Page

    Attachment 1 Backyard service awareness sticker2 November scorecard

    Reviewed byCity d m i n i s t r t o r Asst City Admin DPublic Safety Dir DCity Engineer D

    City Attorney DDirofCP DLibrary Dir

    Administrative ServicesDir of Public vcsOther

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    TT CHMENT

    B CKY RD SERVICE CONT INERUse of this c rt entitles you to side or backyardcollection You do not have to place the c rt tthe street The c rt will be collected from andreturned to its storage location on your property

    W S T E M N G E M E N T

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    ATTACHMENT 2Waste Management Scorecard, November 2013

    Legend~ ~ ~ ~ .~ ~ = 0 t:JP.. 1:. . ~ o ; : : . . . : . ; . I / . 'i; v ::: Ut ~ P ~< >O '. Gc- 1, . . _ ) . . . . q. . . M i l ~ ~ -- -=- .._,... ~ .Item/Activity Responsible Frequency of Completion Comments CompliantPartyP/u and return residential carts to off-street WM Daily Backyard outdial calls started 12/3/12 to remind Yesenclosures customers of this service. Calls will be monthly forI the first vear then ouartertv.Bulk residential pJu WM, City Quarterly 2013 Dates: January 7 - January 11 ; April 1 - April Yes5; July 8 - July 12; September 30 - October 4;Agreed upon between City and WM. Notificationsent out to res idential and commercial customers

    Ithrough WM Quarterly Newsletter.ISpecial p/u c1ty owned curbside bins WM Twice Daily before 11 :00 am Carmel drivers have been re inforced to provide YesI

    and after 1:30 pm , but no later twice daily pickups.than 3:00 pm)3

    Special p/u of trash/recycling bins at Devendorf, WM Twice Daily before 11:00 am Carmel drivers have been reinforced to provide YesFirst Murphy, Piccadilly Park, Forest Hill Park, and after 1:30 pm , but no later twice daily pickups.Margarita ParkJPO parking lot, Vista Lobos than 3:00pm)4

    Special p/u of trash/recycling along Scenic WM Twice Daily before 11 :00 am Carmel drivers have been re inforced to provide YesRoad between 8th and Martin Way and after 1:30 pm , but no later twice daily pickups.5 than 3:00pm)

    Special pJu of Carmel Beach garbage WM, City Twice Daily before 11 :00 am City removed al l cans from the beach several years Yesreceptacles and after 1:30pm, but no later ago and replaced them with WM owned cartsF than 3:00pm) serviced twice daily.Special p/u of City receptacles both sides of WM Twice Daily before 11 :00 am Carmel drivers have been reinforced to provide YesOcean Ave, including beach parking lot and and after 1:30 pm, but no later twice daily pickups.7 volleyball courts - than 3:00 pm)

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    Waste Management Scorecard, November 2013

    Item/Activity20-yard RO at Sunset Center

    8P/u at City Public Works Yard

    I9Prov de and p/u at least 2, 96-gal carts at Scout

    1 HouseP/u at Forest Theater - Summer

    2 P/u at Forest Theater WinterMin of one 20-yard yard/wood waste RO for

    3 each theater groupRecycling awareness program for theater14 groups

    One 2-yard waste, one 2-yard recycle for FireDeplj

    Four-yard dumpsters or 96 gal receptacles forspec al events

    )30-yard ROs (as needed) for Tree RecyclingTwo, 2-yard cardboard recycling bins, centrally

    ~ l o c t e d

    ResponsiblePartyWM

    WMWMWM

    WMWM, CityWM, CityWM

    WM

    WM, CityWM, City

    Frequency of Completion Comments CompliantTwice Weekly (Mon and Fri) Sunset Center management chose to not have the Yes20 yard RO on property year round. Managementrequests that the RO be available on an on-callbasis. Coordinating w th Sunset Center on needs

    IITWice Weekly, more if Servicing twice a week. Yes InecessaryTwice Weekly (Tue and Thu) Carts removed from Scout House Yes5x Weekly (Mon. Wed, Fri. Summer months: April-October Current Services: 4 YesSat, Sun) yd MSW p/u on Tuesdays and Saturdays and (14)96-gal rec. carts picked up on Mondays, Tuesdays,Fridays every week3x Weekly (Mon. Wed, Fn) Winter months: November-March YesAs needed City notifyWM when/how many YesAs needed City provide list of contacts info for each theater YesgroupWeekly Current service: (1) 4-yard MSW serv ced every YesThursday, (1) 96-gal recycle serviced everyThursday, and (1) 64 gal rec. serviced every

    Thursday.4th of July t10) ~ Castle Serv cing mentioned events. Also servicing (1) YesContest (6) Surfabout Contest Carmel Arts Festival and (2) Concours on the(6) Memorial Day Weekend (6) AvenueLabor Day Weekend (6)December, January City determines location; has been Forest Theater YesTwice Weekly City determines location Verify with route 207/602 Yesto 1dentify location.

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    Waste Management Scorecard, November 2013

    Item/ActivityProvide compostmg bins to customers at-cost

    I9Newsletter, with composting bin offer in each

    20New customers receive educational materials: about recycling, etc.1

    22 AB 341Source-reduction recycling programs promotedin the local media

    23Recycling p/u for commercral zones 7 days perweek

    24Provide designated receptacles at Forest HillPark (2), Devendorf Park (2), Murphy Park (2),Mrssion Trail/ Native Plant Park (2)

    2 5Surface pressure wash of City areas

    6

    22

    233

    3

    Purchase one ATVaPurchase bulk order of Mutt Mitts

    Replacement of 15 roadside/ sidewalk9 receptaclesr $18,000 contribution to youth organizations1 Recycling events for youth organizationsProvide 10 Port-O-Lets

    2

    ResponsiblePartyWM

    WMWM

    City

    WM

    WM, City

    WM, City, thirdpartyWM, CityWM, CityWM CityWM, CityWM, CityWM

    Frequency of Completion Comments CompliantUpon customer request Offered at-cost $54.00; public education on Yescomposting scheduled fore-waste event 1/19/2013.Quarterly Newsletter and composting bin offered quarterly YesAs needed Educationa l materials offered to customer as Yesneeded.100% Compliant YesAs needed (Franchise Agreement Language): To provide Yesongomg education to customers on source-reductionrecycling vra regular billing notices. collector's

    quarterly newsletter, and local news medra. (ie:CCRMC- Central Coast Recycling Media Coalition)Daily Needs to be earlier in the day. Franchise YesAgreement states that No commercial collectionsshall be made before 7:00 a.m. or after 6:00 p.m.Outdial calls started on 1211 reminding commercialcustomers to breakdown and tie up cardboard forpickup.As needed City to purchase, invoice WM Yes

    Determined by contract Reimburse City $13.900 + CPI, any cost above this Yesbetween City and service at City's expenseIProviderEvery two years City has purchasing ATV and invoiced WM; WM Yeshas reimbursed City for 2013 purchaseAnnually City purchase, not to exceed $10,000 YesAnnually City purchase and install. not to exceed $3,000 YesAnnually YesAnnually YesMemorial Day Weekend, 4th Yesof July, Surfabout Contest,Labor Day. Sand CastleContest

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    Waste Management Scorecard, November 2013

    ABOV E AND BEYOND: CARM EL BY TH ESEA WASTE MANAGEM ENT FRA NC HISE AGR EEMENT

    AB

    cD

    EF

    G

    Item/ Activity

    Port-O-Let Serv1cesE-Waste Event

    AB-341Bag-It Screening

    Various additional dumpster and servicedonationsBeach Can Replacements

    Food Scrap Recovery Pilot

    ResponsiblePartyWMWM

    WMWM

    WMWM

    WM

    Frequency of Complet ion CommentsPort-O-Let serv1ces provided 7 days a week, beyond

    7x Week the requ redNext e-waste event scheduled for Janaury 2014Providing support to the City and applicablecommercial and multi-fam ly to comply w th the newmandatory recycling lawSponsored Bag-It screening, promoting awarenessof plastic use and recyclingPac Rep Theater renovation, donated dumpsters

    for Phase 1 and contributed 500 for Phase 2*Residence; responded to c ty request to ass st witha hoarding Situation and cleanup Donateddumpsters, pulls and dnver overtime Worked 1npartnership with Rebuild1ng togetherProvided beach can replacements beyond ouragreed scheduleWorking with Carmel Chamber and SustainableCarmel on food scrap recovery p lot program rollout

    Compliant

    YesYes

    YesYes

    YesYes

    Yes