Reach of Software Educational Ins Tut Ions

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SUMMER INTERNSHIP PROJECT REPORT

ON

Reach of Software in Educational Institution

SUBMITTED TO:

Aurora Business School, Hyderabad

(In the partial fulfillment of the requirements of Post Graduate Programme inManagement)

SUBMITTED BY:

Syed. Abdul Rawoof

DM-05-053

UNDER THE GUIDANCE OF:

Meghana

Rajini Internal Guide COMPANY

GUIDE

Aurora Business School eTail Networks Limited

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TABLE OF CONTENTS:

Chapter-1

1 Industry Overview.

61.0 Software development. 7

1.1 Application Software Classification.

1.2 REVIEW OF LITERATURE 11

1.3 COMPANY PROFILE. 12

1.4 METHODOLOGY. 14

1 AIM OF THE STUDY. 18

1.1Products and Services. 19

1.2Clients.. 24

1.3Executive Summary. 26

2 RESEARCH METHODOLOGY.

3.1 Filed Work. 29

3.2 QUESTIONNAIRE DEVELOPMENT.

4. RESARCH OF SOFTWARE. 32

5. ANALYSIS AND INTERPRETATION. 36

6. LIST OF TABLES 11.

Table-1:- Analysis of Questionnaire 1 Question.









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7. LIST OF FIGURES

8. APPENDICES.

FIGURES

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S.no Topic Page no1 Name of educational

Institution

36

2 Softwares in institution 373 Interest to purchase any

of these softwares

38

4 How many students are

there in your institute

39

5 Usage of softwares helpin the promotion of your

institution

39

6 Software packages deliver

effectiveness in teaching

40

7 How long your institution

is using softwares

41

8 Think softwares reduce

your manual labor or

satisfy your requirement

42

9 No of Customers visited 43

10 Usage of softwares helpin the promotion of

institutions

44

11 Overall satisfaction level

scale

45


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Declaration

I, Mr Syed. Abdul Rawoof, the undersigned, a student ofAurora Business School, declare thatthis project report titled Reach of Software in Educational Institution is submitted in partial

fulfillment of the requirement for the Summer Internship project during the Post Graduate

Program in Management.

This is my original work and has not been previously submitted as a part of another degree or

diploma of another Business School or University.

The findings and conclusions of this report are based on my personal study and experience,

during the tenure of my Summer Internship.

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Mr Syed. Abdul Rawoof

PGDM, 2009-11

AURORA BUSINESS SCHOOL

Near to Nims,Punjagutta

Hyderabad.

Ph: +91 7416321503

ACKONWLEDGEMENT

It is not enough that we lay the super structure of the building, but the most important

part is the base of the building. Similarly, this project would be incomplete without mentioning

the real people who have guided, supported, and me realize the corporate culture through which

the long cherished dream of implementing a quality program in this esteemed organization could

be realized.

First of all, I would like to express my gratitude to my project guide Ms.Rajini HR ofETNL, who supported and guided me throughout the project and gave me all necessary facilities

and inputs to make this project a successful one and also made me as energetic and enthusiastic

like him.

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CHAPTER-1

INTRODUCTION

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INDUSTRIAL OVERVIEW

1.0 Software development:-

INTRODUCTION:-

Software development (also known as Application Development; Software Design,

Designing Software, Software Engineering, Software Application Development, Enterprise

Application Development, Platform Development, is the development of a software product in a

planned and structured process. This software could be produced for a variety of purposes - the

three most common purposes are to meet specific needs of a specific client/business, to meet a

perceived need of some set of potential users.

The term software development is often used to refer to the activity of computer

programming which is the process of writing and maintaining the source code, whereas thebroader sense of the term includes all that is involved between the conceptions of the desired

software through to the final manifestation of the software. Therefore, software development

may include research, new development, modification, reuse, re-engineering, maintenance, or

any other activities that result in software products. For larger software systems, usually

developed by a team of people, some form of process is typically followed to guide the stages of

production of the software.

Marketing:-

The sources of ideas for software products are legion. These ideas can come from market

research including the demographics of potential new customers, existing customers, sales

prospects who rejected the product, other internal software development staff, or a creative third

party. Ideas for software products are usually first evaluated by marketing personnel for

economic feasibility, for fit with existing channels distribution, for possible effects on existing

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product lines, required features, and for fit with the company's marketing objectives. In a

marketing evaluation phase, the cost and time assumptions become evaluated. A decision is

reached early in the first phase as to whether, based on the more detailed information generated

by the marketing and development staff, the project should be pursued further.

Software development methodology

A software development methodology is a framework that is used to structure, plan, and

control the process of developing information systems. A wide variety of such frameworks have

evolved over the years, each with its own recognized strengths and weaknesses. One system

development methodology is not necessarily suitable for use by all projects. Each of the

available methodologies is best suited to specific kinds of projects, based on various technical,

organizational, project and team considerations.

Application software, also known as an application, is computer software designed to

help the userto perform singular or multiple related specific tasks. Examples include enterprisesoftware, accounting software, office suites, graphics software, and media players.

Application software is contrasted with system software and middleware, which manage

and integrate a computer's capabilities, but typically do not directly apply them in the

performance of tasks that benefit the user. A simple, if imperfect analogy in the world of

hardware would be the relationship of an electric light bulb (an application) to an electric power

generation plant (a system). The power plant merely generates electricity, not itself of any real

use until harnessed to an application like the electric light that performs a service that benefits

the user.

1.1Application Software Classification:-

There are many types of application software:

An application suite consists of multiple applications bundled together. They usually

have related functions, features and user interfaces, and may be able to interact with each other,

e.g. open each other's files. Business applications often come in suites, e.g. Microsoft

Office, OpenOffice.org, and iWork, which bundle together a word processor, a spreadsheet, etc.;

but suites exist for other purposes, e.g. graphics or music. Enterprise software addresses the

needs of organization processes and data flow, often in a large distributed environment.

(Examples include financial systems, customer relationship management (CRM) systems, and

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http://en.wikipedia.org/wiki/User_(computing)http://en.wikipedia.org/wiki/Enterprise_softwarehttp://en.wikipedia.org/wiki/Enterprise_softwarehttp://en.wikipedia.org/wiki/Accounting_softwarehttp://en.wikipedia.org/wiki/Office_suitehttp://en.wikipedia.org/wiki/Graphics_softwarehttp://en.wikipedia.org/wiki/Media_player_(application_software)http://en.wikipedia.org/wiki/Middlewarehttp://en.wikipedia.org/wiki/Analogyhttp://en.wikipedia.org/wiki/Microsoft_Officehttp://en.wikipedia.org/wiki/Microsoft_Officehttp://en.wikipedia.org/wiki/OpenOffice.orghttp://en.wikipedia.org/wiki/IWorkhttp://en.wikipedia.org/wiki/Enterprise_softwarehttp://en.wikipedia.org/wiki/Enterprise_softwarehttp://en.wikipedia.org/wiki/Enterprise_softwarehttp://en.wikipedia.org/wiki/Accounting_softwarehttp://en.wikipedia.org/wiki/Office_suitehttp://en.wikipedia.org/wiki/Graphics_softwarehttp://en.wikipedia.org/wiki/Media_player_(application_software)http://en.wikipedia.org/wiki/Middlewarehttp://en.wikipedia.org/wiki/Analogyhttp://en.wikipedia.org/wiki/Microsoft_Officehttp://en.wikipedia.org/wiki/Microsoft_Officehttp://en.wikipedia.org/wiki/OpenOffice.orghttp://en.wikipedia.org/wiki/IWorkhttp://en.wikipedia.org/wiki/Enterprise_softwarehttp://en.wikipedia.org/wiki/User_(computing)


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supply-chain management software). Note that Departmental Software is a sub-type of

Enterprise Software with a focus on smaller organizations or groups within a large organization.

Enterprise infrastructure softwareprovides common capabilities needed to support

enterprise software systems. Information worker software addresses the needs of individuals

to create and manage information, often for individual projects within a department, in contrast

to enterprise management. Examples include time management, resource management,

documentation tools, analytical, and collaborative. Word processors, spreadsheets, email and

blog clients, personal information system, and individual media editors may aid in multiple

information worker tasks. Content access software is software used primarily to access content

without editing, but may include software that allows for content editing. Such software

addresses the needs of individuals and groups to consume digital entertainment

and published digital content. Educational software is related to content access software, but has

the content and/or features adapted for use in by educators or students. For example, it maydeliver evaluations (tests), track progress through material, or include collaborative capabilities.

Simulation software are computer software for simulation of physical or abstract systems for

either research, training or entertainment purposes.

Media development software addresses the needs of individuals who

generateprint and electronic media for others to consume, most often in a commercial or

educational setting. This includes Graphic Art software, Desktop Publishing software,

Multimedia Development software, HTML editors, Digital Animation editors, Digital Audio and

Video composition, and many others. Mobile applications run on hand-held devices suchas mobile phones, personal digital assistants, and enterprise digital assistants : see mobile

application development. Product engineering software is used in developing hardware and

software products. This includes computer aided design (CAD), computer aided engineering

(CAE), computer language editing and compiling tools, Integrated Development Environments,

and Application Programmer Interfaces.

Animation

Some People find animation to be entertaining. Similarly, some people find cartoons be

entertaining.

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http://en.wikipedia.org/wiki/Software_systemshttp://en.wikipedia.org/wiki/Educational_softwarehttp://en.wikipedia.org/wiki/Print_mediahttp://en.wikipedia.org/wiki/Electronic_mediahttp://en.wikipedia.org/wiki/Hand-held_devicehttp://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Personal_digital_assistanthttp://en.wikipedia.org/wiki/Enterprise_digital_assistanthttp://en.wikipedia.org/wiki/Mobile_application_developmenthttp://en.wikipedia.org/wiki/Mobile_application_developmenthttp://en.wikipedia.org/wiki/Software_systemshttp://en.wikipedia.org/wiki/Educational_softwarehttp://en.wikipedia.org/wiki/Print_mediahttp://en.wikipedia.org/wiki/Electronic_mediahttp://en.wikipedia.org/wiki/Hand-held_devicehttp://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Personal_digital_assistanthttp://en.wikipedia.org/wiki/Enterprise_digital_assistanthttp://en.wikipedia.org/wiki/Mobile_application_developmenthttp://en.wikipedia.org/wiki/Mobile_application_development


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Cinema and theater

Many people find cinema /ortheatre and other live performance such as circus, plays,

musicals, farces, monologues and pantomimes to be entertaining.

Comedy

Comedy provides laughter and amusement. The audience is taken by surprise, by the

parody or satire of an unexpected effect or anopposite expectations of their cultural

beliefs. Slapstick film,one-liner joke,observational humorare forms of comedy which have

developed since the early days of jesters and traveling minstrels.

Comics

Comics contain text and drawings which convey an entertaining narrative.[4] Several

famous comics revolve around super heroes such as Superman and Batman.Marvel

Comics and DC Comics are two publishers of comic books. Manga is the Japanese wordforcomic and print cartoons.

Caricature is a graphical entertainment. The purpose may vary from merely putting smile on the

viewers face, to raising social awareness, to highlighting the moral vices of a person being

caricatured.

Dance and music

Many people find involvement in social dance to be entertaining. Some people listen to

or watch musical entertainment.

GamesGames provide relaxation and diversion. Games may be played by one person for their

own entertainment, or by a group of people. Games may be played for achievement or money

such as gambling or bingo. Racing, chess or checkers may develop physical or mental prowess.

Games may be geared for children, or may be played outdoors such as lawn bowling. Equipment

may be necessary to play the game such as a deck of cards for card games, or a board and

markers for board games such as Monopoly, or backgammon. This can include ball games, Blind

man's bluff, board games, card games, children's games, croquet, Frisbee, hide and seek, number

games, paintball and video games.

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http://en.wikipedia.org/wiki/Filmhttp://en.wikipedia.org/wiki/Theatrehttp://en.wikipedia.org/wiki/Circus_(performing_art)http://en.wikipedia.org/wiki/Comedyhttp://en.wikipedia.org/wiki/Ironyhttp://en.wikipedia.org/wiki/Slapstick_filmhttp://en.wikipedia.org/wiki/One-liner_jokehttp://en.wikipedia.org/wiki/Observational_humorhttp://en.wikipedia.org/wiki/Comicshttp://en.wikipedia.org/wiki/Supermanhttp://en.wikipedia.org/wiki/Batmanhttp://en.wikipedia.org/wiki/Marvel_Comicshttp://en.wikipedia.org/wiki/Marvel_Comicshttp://en.wikipedia.org/wiki/DC_Comicshttp://en.wikipedia.org/wiki/Mangahttp://en.wikipedia.org/wiki/Japanese_languagehttp://en.wikipedia.org/wiki/Comicshttp://en.wikipedia.org/wiki/Cartoonhttp://en.wikipedia.org/wiki/Caricaturehttp://en.wikipedia.org/wiki/Social_dancehttp://en.wikipedia.org/wiki/Filmhttp://en.wikipedia.org/wiki/Theatrehttp://en.wikipedia.org/wiki/Circus_(performing_art)http://en.wikipedia.org/wiki/Comedyhttp://en.wikipedia.org/wiki/Ironyhttp://en.wikipedia.org/wiki/Slapstick_filmhttp://en.wikipedia.org/wiki/One-liner_jokehttp://en.wikipedia.org/wiki/Observational_humorhttp://en.wikipedia.org/wiki/Comicshttp://en.wikipedia.org/wiki/Supermanhttp://en.wikipedia.org/wiki/Batmanhttp://en.wikipedia.org/wiki/Marvel_Comicshttp://en.wikipedia.org/wiki/Marvel_Comicshttp://en.wikipedia.org/wiki/DC_Comicshttp://en.wikipedia.org/wiki/Mangahttp://en.wikipedia.org/wiki/Japanese_languagehttp://en.wikipedia.org/wiki/Comicshttp://en.wikipedia.org/wiki/Cartoonhttp://en.wikipedia.org/wiki/Caricaturehttp://en.wikipedia.org/wiki/Social_dance


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REVIEW OF LITERATURE:-

Promotion of Product:-

It is the communication link between sellers and buyers for the purpose of influencing,

informing, or persuading a potential buyer's purchasing decision.

The following are two types of Promotion

Above the line promotion: Promotion in the media TV, radio, newspapers, Internet,

Mobile Phones, and, historically, illustrated songs, in which the advertiser pays an advertising

agency to place the ad. Below the line promotion: All other promotion. Much of this is intended

to be subtle enough for the consumer to be unaware that promotion is taking place. E.g.

sponsorship, product placement, endorsements, sales promotion, merchandising, direct mail,

personal selling, public relations, trade shows.

SALES:-

A sales plan is more than having your sales force knows their product pricing, features,

and capabilities. In order to be successful in today's highly competitive sales world, a sales

manager and individual sales person must have a plan. Our templates will help you define your

own individual plan. A sales forecast is an essential tool for managing a business of any size

Give your customers the inside scoop:-

Recently I was shopping at a retail housewares store. I had picked out an item and was

mulling over whether to buy it or not when a salesperson came up to me and said, I see youre

interested in that blender. Were having a sale next week and all our blenders will be 20 percentoff. You might want to come back then.

Tier your customers:-

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There should be a clear and obvious difference between regular customers and other

customers a difference that your regular customers perceive as showing that you value them.

How can you expect customer loyalty if all customers are treated as someone off the street.

Distribute free samples to customers:-

Why do so many businesses include free samples of other products when you buy

something from them? Because it can increase sales in so many ways. As the customer who

bought the original product, I might try and like the sample of the new product and buy some of

it, too. Or I might pass on the sample to someone else, who might try the product, like it, and buy

that and other products from the company.

1.3 COMPANY PROFILE:-

Etail Networks Limited or ETNL is a full-service IT solutions provider that is primarily

focused at offering end-to-end innovative educational software as well as state-of-the-art

comprehensive automation solutions for instructive institutions and corporations worldwide.

In 1990, an enterprising team of engineering professionals led by George Scaria, (ETNL's

Managing Director), envisaging the importance of inculcating computer education as well as

effective language learning facilities into the curriculum of schools and colleges, successfully

promoted them at all major educational institutions.

Although the then analog language learning labs gained in popularity and was well-

accepted in the academic community, it had its own disadvantages such as its inability to impart

learning with 100% clarity as well as monitor the progress of students effectively.

Bonded with a vision to excel in their every endeavor and committed to delivering best-

in-class services at all times, George and his team developed a breakthrough software ridding the

conventional analog lab of all its bugs and pioneered the concept of a fully-automated digital

language laboratory or ETNL Language Lab in the country.

ETNL was incorporated as a public limited company in 2001 and is headquartered at

Kochi , the commercial capital of Kerala, a South Indian state, with country-wide representation.Over the past 18 years, ETNL has evolved into a reputed IT major in the nation and boasts a

client-list that reads like a veritable "who-is-who" of renowned educational institutions and

corporations throughout India as well as overseas and is poised to expand global operations.

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With a highly motivated, experienced, and dedicated team of over 60 software wizards

specialized in C#, ASP.NET, SQL, designing, custom software development, application

development, branding, etc. supported round-the-clock by a team of hardware experts, ETNL is

well-positioned to cater to not only educational institutions and corporate offices but also the

exacting demands of multinational consortiums.

Apart from conventional software-related services such as web designing and hosting, we

also provide an array of services ranging from innovative ERP solutions for academic

institutions to providing information technology manpower requirements as well as offering

tailor-made solutions for businesses (such as multiple platform integration) to even conducting

periodic training programs and seminars to rejuvenate and motivate company personnel.

When selecting an IT services provider, you are essentially choosing a partner for your

business. The vendor should work in harmony with your business and have the same type of

work ethic and dedication to success. There are hundreds, if not thousands, of IT companies

offering a wide range of services. Identifying the right provider and weeding out the ones that do

not deliver on their promises can often be a challenge in itself especially since your very

business might be at stake if you make the wrong choice.

A few of the most important criteria, among others, include:

Reputation

Quality and consistency of service

Professional ethics

Best practices

Number of years in the industry

Consistency of growth

Customer support

Clientele and client testimonials

At ETNL, excellence in delivering quality service on time every time is a way of life and our

commitment to live up to the promises made to our clients and maintaining client confidentiality,

the mantra. Testimonials from a cross-section of our clientele of over 1000 bear witness to the

fact that the team at ETNL delivers on its commitments -- often surpassing customer

expectations -- and boasts an intimate relationship with each of our esteemed customers that is

the envy of our peers in the industry.

We guarantee cost-effectiveness and a true value-addition to our customers in the services we

provide by employing industry best practices fine-tuned to client needs. Growing in tandem with

our valued patrons has been the cornerstone of our success -- even against all odds. We believe

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in growing steadily and we are proud to say that we have registered a consistent 50% annual

growth in turnover and profits year-over-year.

ETNL is company with a conscience, a pioneer in the field of educational software and

institutional automation as well as a reputed veteran in the IT industry. Constantly innovating we

are well on our way to becoming not just a global leader in the field of next generationinformation technology services but also a consultancy specialist to reckon with. If you find an

industry expert better than us please choose them.

MISSION:-

Our mission is to deliver an array of outstanding IT Solutions that beat customer

expectations all times. Our commitment is to endeavor to do so by harnessing the power of the

finest resources available couple with a customer centric approach that is constantly backed by

ethical business practices.

To deliver world-class products and services for Educational Institutions in Campus

Automation, Language Lab based learning and training, CBT and web technology. Our

commitment is to endeavor to do so by relying on professionals backed by ethical business

practices.

Equip and empower teachers and educational leaders with innovative ICT based teachingtechniques. To guide and encourage professionals working with us and to equip them with

enhanced professional competence to their ever growing career.

VISION:-

ETNL vision is to emerge a world leader in providing total Information Technology

solutions by offering best-in-class, cost-effective solutions that are value additions to clients at

all times. And we will strive to do so while continuing to grow in tandem with our ever-

expanding customer base.

A Vision Statement also defines the organization's purpose, in terms of the organization's

core values rather than bottom line measures thereby communicating both the purpose and

values of the organization.

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1.4 METHODOLOGY:-

A software development methodology is the framework that is used to structure, plan,

and control the process of developing an information system. The framework of a software

development methodology encompasses a software development philosophy, with the approach

or approaches of the software development process and multiple tools, models and methods, toassist the developmental process. Although a wide variety of such frameworks have evolved

over the years, a particular system development methodology is not necessarily suitable for use

by all projects

For instance, software developed using general procedural frameworks are often

embedded with additional features unnecessary to the client's needs. In such cases, the money

and efforts utilized in developing such software products are wasted and such solutions often

yield unsavory results.

At ETNL, with our proven expertise in the field of custom software development, we

develop IT solutions on customized methodologies (adhering to industry best practice norms),

tailored to specific client-requirement based on various technical, organizational, project as well

as team considerations so as to deliver comprehensive and effective solutions that are not only

user-friendly but also offer value additions that are cost-effective.

In a nutshell, at ETNL, the general workflow is as follows:

Identify client requirement

Crystal-clear ETNL team assignments

Accurately estimate work & duration

Obtain client approval

Software development using the appropriate methodology

Deliver solutions on-time

Impart hands-on training to client for effective implementation from day-one

Provide 24/7 customer-care

QUALITY ASSURE:-

In the context of software engineering, software quality measures the quality of design or

how well software is designed, and quality of conformance or how well the software conforms tothat design. While quality of conformance is concerned with implementation, quality of design

measures how valid the design and requirements are in creating a worthwhile product.

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According to the American National Aeronautics and Space Administration or NASA,

(perhaps the world's most quality-conscious organizations), Software Quality Assurance or SQA

is defined as a planned and systematic approach to the evaluation of the quality of and adherence

to software product standards, processes, and procedures. SQA includes the process of assuring

that standards and procedures are established and are followed throughout the software

acquisition life cycle.

At ETNL, quality control is paramount and is an integral part of software development

process. Our team has adopted the best-practices in SQA as stipulated to by NASA in letter and

spirit right from incorporation, regardless of the stature of the client. In today's dynamically

evolving global village, quality of product/service is perhaps the most important trait that wins a

company an undisputed edge over competition -- and over the years, ETNL has built up a rock-

solid reputation as a hallmark for quality not only amongst our clientele but also industry peers.

INFRASTRUCTURE:-

Physical infrastructure is the basic corporeal and organizational structures needed for the

smooth and effective functioning of any enterprise. However, any infrastructure is only as good

as the team that keeps the engines of the enterprise ticking and the business growing.

ETNL commenced operations at its current headquarters, expanding and upgrading our

facilities in direct proportion to the growth of our business and professional team, and today

accommodates over 60 full-time software professionals supported by the departments of human

resources, administration, accounting as well as marketing and sales.

Spread across 3000 square feet, ETNL's state-of-the-art facility at Kochi is highly secure,

robust and agile and complimented with all mod-cons. The ambiance is discreetly professional,

yet the evident camaraderie between staff and management with blurred lines of hierarchy

exudes a sense of belonging, contributing to the team spirit -- our biggest strength -- and

conducive to ensuring the best output from every member of the extended ETNL family.

Our infrastructure includes:

24/7 High-Speed broadband internet connectivity

100-mbit Fast Ethernet switch-based network

A secured Wi-Fi network

Intel Core-2 & AMD developmental workstations

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CHAPTER-2

AIM OF THE STUDY

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2.0 AIM OF THE STUDY:

To understand the current usage levels of Campus Administration and Management

System (CAMS) software in schools and colleges. To understand the preferences of schools

and colleges towards Campus Administration and Management System (CAMS) software.To understand the Schools and College level of software to explain customers. To identify

the areas of find customers to explain the product. To collect the Remarks and Suggestion

from the customers of the products. To rectify the Problems facing by the Customers of the

products. To increase the acceptability and sales of the product by satisfying the customers.

To understand the where to promote the product of correct Stages or Customers.

Every student use in software technology, how to learn each student use in easy way to

technology and utilization of the software education.

Reach of Software education means, I am going to collect information in different

schools, colleges, and institute. Meet different type of people knowing which software using to

teach students in easy way, and how to develop organization in easiest way, and how to decrease

manual work and improve technology to teach the students. After that tell the complete

information in software education in how to use, and how to utilize resource of the software

filed. After that knowing how to implement that software in future to educate easy way in

school. Remarks of the software, after that tell company software newly launching plan in

market how to give promotion in education softwares, explain all things in every schools.

Company persons call and know the details which software wants to purchase using education.

That time what I learn survey of the product software using every institutes.

I also do the sales of the product and how to promote of the product particular way in themarket. Someone using different type of softwares that people are I telling how to upgrade of

our software, mainly most of people listening.

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Aim of the study to find out how many schools and colleges are using educational

software, if anybody do not know the uses of software explain all things and tell the how much

important of that software product. In project I learn the different type of clients and mentalities,

how to behave explain all thing to clients. Mainly I know the educational software to use the

online education training with online education, you can participate in coursework from virtually

anywhere and anytime around the world.

Product promotion also done the project, in online education software I went to different

schools and colleges few clients are already using the software, but dont know how to

completely utilize the software.

Daily I went to different type of schools and colleges. Met the principals to see said how

many students are in school & how many systems are there, and what is the software used. How

to implement these softwares in schools. Received feedback from the existing clients and

conveyed to the company for changes. Collected all the needed information and sent daily

reports to the company.

NEED OF THE STUDY:

To knowing the market strategy.

To find out Remarks and Suggestion from customers.

Adding value to company.

Latest education Software in the market.

This business solution will shows you where the company and product positioning are

competitive and where they are not.

Youll learn the exact importance of each product feature in the minds of your prospects

and understand every aspect of your ability to increase your customer.

Identify the areas in which there is a need for improvement.

2.1 PRODUCTS AND SERVICES:-

School/College Automation.

ETNL Language Lab. ELT Courseware.

Communication Lab.

Library Software.

Digital Library.

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Online Exams.

Web Development & Net Promotion.

Custom Software.

Consultancy.

Outsourcing.

Online Education & Services.

School/College Automation:-

The Campus Management System, designed to promote digital institution administration

is unique and comprehensive software suitable for any university. Its host of features allows a

user to maintain academic history of students with complete transparency in records and

provides a medium for teachers, staff and administration to work in harmony.

ETNL Language Lab:-

The language management software can be integrated to work seamlessly on any

Window-based PCs within a LAN or local area network and requires no additional software

support once installed. Whether you are looking to access, retrieve, archive or grade language

adeptness, ETNL's incorporation of top-of-the-line information technology for transmission as

well as storage and individual progress monitoring even in a large classroom setting, makes it the

single most versatile language lab solution suite available today, which is quick, easy-to-use, andcost-effective -- backed by 24/7 customer-care and our reputation as a frontrunner in the

industry.

ELT Courseware:-

ELT (English Language Teaching) is a widely-used teacher-centred term, as in the

English language teaching divisions of large publishing houses, ELT training, etc. English is a

language with great reach and influence; it is taught all over the world under many different

circumstances. With years of professional experience in materials and curriculum design and

writing, including materials published by a major international educational publisher, ELT

Support Services is ideally placed to produce tailored materials for your institution's specificneeds. By using ELT Support Services for your materials development, you gain the following

advantages:

Fresh ideas

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Materials to your institution's specifications

Professional materials with your institution's branding

More flexibility than using your teachers - no need to take them off class

Flexible licensing enabling adaptation to suit changing needs and legal photocopying

Take advantage of the latest research and developments in second language acquisition

and materials design Avoids the generic, one-size-fits-all nature of using commercially available materials

exclusively.

Communication Lab :-

Communication derives from the Latin communis, meaning common or shared. It

belongs to the family of words that includes communion, communism and community. Until we

have shared information with another person, we havent communicated it. They have to see the

information the same way we do. Communication is the process of creating shared

understanding.

Means of communication.

Reading.

Writing.

Listening.

Oral Communication.

Analysis of Technical Data.

Electronic Communication.

Body Language.

Library Software:-

This module is used to enter all details regarding a book under various

categories. The details entered can be edited or deleted with different options like accession-no,

subject, author, keyword etc.

Books Search Management:-

This sub-module is featured to know about all the details of books in library and also this

enables to find out books availability status. Book search is facilitated with customized optionswhich make the search easier.

Reservation Management:-

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This is a sub module of library. Every user (Staff/Student) is provided with username and

password. By using their corresponding logins user can reserve books.

Bar-Code Integration:-

Bar-code scanning is integrated with library. Using this facility, the librarian dont have

to type book name, it is automatically detected through barcode.

Digital Library:-

A digital library is a library in which collections are stored in various digital formats and

this information can be accessed by computers. The digital content may be stored locally, or

accessed remotely via computer networks. A digital library is a type of information retrieval

system. Digital library is provided with a search interface which allows resources to be found.

Online Exams:-

ETNL Online Exam is mainly intended for the purpose of conducting examinations

online, everything including evaluation and grading will be done automatically without any

intervention from the teachers side.

The two main consoles of the ETNL Online Exams are,

1. The Teacher Console.

2. The Student Console.

The Teacher Console:-

Teacher can register student information using the registration facility provided in the

teacher console. The registered students are categorized based on the course that they are

currently attending. The editing facility helps to edit the already entered registration information

of students, and there is also an option for viewing the information. In ETNL Online Exams

teacher console teacher can set questions based on four different kinds of exercise pattern, and

they are

Reading Comprehension:- Synonyms,Antonyms,Fill in the blanks ,True or False ,Multiple

Choice

Listening Comprehension:- Synonyms,Antonyms,Fill in the blanks ,True or False ,Multiple

Choice.

Jumbled Sentences:-

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Teacher can either assign exercises or test to students. If the teacher is assigning a test

then all students will be getting questions in a random order. There is an option for viewing the

login details of a particular student. This detail includes all the information provided in the

student registration info, including the time and date of his/her login and log out. After

conducting a test, teacher can examine students performance by verifying their results either

batch wise or registration number wise.

Student Console:-

Students can make use of the student console to attend a test or exercise. After logging in

students can either select test or exercise which had been assigned by the teacher, Student can

attend a test only if the teacher has assigned that test for that particular day. But an exercise can

be attended at any time. Soon after a student finishes the exercise or test, that particular

students total score will be calculated and the teacher can verify it using teacher console.

Learning Management Software:-

As the part of total tech solutions, in instructional facility automation solutions division of ETNL

is providing Teaching / Learning Management Software(Tool). It incorporates class room

teaching with the aid of plasma TV or smart board. This can be used in the lab for teaching any

subject. For customized software contact ETNL

Package in Total Tech Solutions for Schools and Colleges

ETNL Teaching / Learning Management Software LMS.

ETNL Campus Management Software.

ETNL Language Lab.

ETNL Teaching Management Tool. ETNL Audio Visual Lab.

ETNL Communication Lab.

ETNL Career Lab.

ETNL ELT Materials.

Online Examination.

Digital Library.

Computer Lab.

Teachers Internet Caf.

Student Internet Caf.

Plasma TV in Class Rooms. Networking.

Information KIOSK.

RFID.

Soft Skill Training.

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Teachers Training.

Hardware and Software Maintenance.

Teachers Training.

2.2 CLIENTS:-

There are various Government Sanskrit College, Tripunithura,

Government College, Thripunithura, M.G.U.C.T.E, Muvattupuzha,

M.G.U.C.T.E, Thripunithura, MES College, Marampally, Ekm, St.

Teresas College, Ernakulam, Kerala,St.Pauls College Kalamaserry,Ernakulam, Kerala, St Xaviers College, Aluva, Kerala, Bharath Matha

College, Kakkanad, Amrita School of Arts and Sciences, Kochi,

Jaibharath College of Arts and Science, Perumbavoor , Assisi

Vidyaniketan Public School, Chembumukku, Cochin, Kerala , Chinmaya

Vidhyalaya, Thripunithura , Rajagiri Public School, Ernakulam, Kerala ,

Chinmaya Vidhyalaya, Kalathara, Ernakulam , Sacred Heart CMI Public

School, Thevara, St. Paul's International School, Kalamasseery,

Ernakulam, Shivagiri Vidyaniketan, Thottumugam, Aluva , Global Public

School, Thripunithura , Rajagiri Higher Secondary School, Kalamassery,

Cochin, Marygiri Public School, Koothattukulam, Rani Matha Public

School, Ernakulam, Sri Sai School, Aluva , St Xaviers School, Angamaly

, Marthoma Public School, Thengode , Amrita Vishwa Vidyapedom,

Kakkanad , Hill Valley Higher Secondary School, Ernakulam , Christu

Jayanthi Public School, Kakkanad , Dakshin Barath Hindi Prachara

Sabha, Thripunithura , Sree Narayana Guru Institute of Science and

Technology (SNGIST) North Parur, Ernakulam, National College of

Teacher Education Vengola, Perumbavoor Ernakulam, Sree Narayana

Training College, Okkal P.O, Ernakulam, St.Peters Training College,

Kolencherry, Ernakulam , Mar Baselious Training College,Kothamangalam , Mar Athanasius College Association, Kothamangalam

, SN College Of Education, Muvattupuzha , Hill Valley College Of

Education, Ernakulam , MES Training College, Edathala North, Aluva,

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DEVELOPMENT PROGRAMS:-

According to Career Opportunities News, a soft skill is a sociological term for a person's

Emotional Intelligence Quotient or EQ. This refers to the cluster of human personality traits,such as, social graces, communication, language, personal habits, friendliness, and optimism.

Soft skills complement hard skills (part of a person's IQ), which are the technical requirements of

a job

A person's soft skill EQ is a major contributing factor to the success of any organization,

particularly those that call for constant customer care such as those in the services or hospitality

industry. According to industry analysts, soft skills are more important over the long-term than

technical proficiency.

ETNL offers soft skills development program or SSDP, a custom-designed mentoring

program aimed at bettering interpersonal skills, which include:

o Participation in a team

o Ability to teach

o Service

o Leading a team

o Negotiation

o Unite a team amidst cultural differences

o Motivation

o Decision-making skills

o Problem-solving skillso Etiquette

ETNL's SSDP presentations and workshops, especially for final year students of

management, have won us accolades and gratitude from some of our more eminent institutional

customers. ETNL also offers tailor-made SSDPs for small and medium enterprises that not only

help boost employee morale but also improves productivity, thereby yielding a significant return

on investment or ROI.

OVERSEAS EDUCATION COUNSELLING PROGRAM (OECP):-

ETNL provides available informations to Indian students desirous of pursuing higher

education overseas. Authenticity of the information given in the site has to be verified by the

students before making decision. This list is for information only. Students should verify any

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information before taking the admission. ETNL is not responsile for any losses occuring through

the informations provided in the site.

Whether you are a plus-2 undergraduate looking to pursue a graduate program in hotel

management in UK, an aircraft maintenance engineer looking to earn an internationally

recognized M.S. degree or doctoral program in aeronautical engineering from a world-renownedinstitution, or even a general physician aspiring to add the coveted FRCP (Fellow of the Royal

College of Physicians) certification from the UK to his or her list of qualifications/experiences --

ETNL's Overseas Education Counseling Program or OECP offers explicit assistance in

achieving your goals effectively and effortlessly.

Headed by veteran academicians (who have themselves obtained their specializations

abroad), OECP at ETNL has not only helped many an aspiring student pursue his or her

academic programs abroad efficiently at the best-suited institution but have also played a

poignant role in ensuring that they emerge victorious with flying colors every time.

Our OECP counselors have developed methodologies that have stood the test of time,which efficiently assess a student's potential and/or aptitude and steers him or her in obtaining

admission to the most appropriate educational center of excellence for the desired specialization

or program selected by the candidate.

OECP's gamut of services include among others:

List of the institutions based on field of study and budget

Possible detailed info on institution

Contact details of students (current and/or former who updates their details) placed by us

Advice on obtaining student visa to country of destination

Application form

Availibility of hostel facilities or alternate accommodation details

Optional medical insurance plans

Comprehensive tuition charges as well as cost of living

Guidance on long-term educational loans

Obtain temporary work permits for working after classes and during vacations

Pre-departure briefing

Airport pick-up and drop facilities for the first time (available only at select destinations)

Advantages:-

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Acoustics

Privacy & Effective Learning - Language labs can also enhance students

learning experience because they allow the students to focus on their foreign

language practice in a focused setting that eliminates feelings of self-

consciousness

Better Attention & Quicker Comprehension Enhances listening skill & Encourages Self-Pacing

2.3 Executive Summary:-

The project reach of software in the educational institutions is about usage of educational

software in the schools and professional colleges. The problem of the system was availability

and the usage of the software was rare in the city. The objective of the study was to usage and

people preferences towards the campus administration and management system in the schools

and colleges. The solution for the project was given by doing questionnaire design and statistical

analysis and coming with the solution as make the awareness and visibility to the people such

that it will be exposed to the needy people.

Some major applications are available in Campus Administration and ManagementSystem (CAMS), most of CBSE / ICSE schools are using CAMS software, he knows the usage

of software and how to implement the software in schools. Mainly Engineering and Medicine

Universities are using CAMS Software, and use it admiration manner. Etnl Mainly concentrates

in language lab most of schools not using this software most of them d not know of this

software, what company people try to aware of the software. After that Communication lab

every colleges use this software but not using proper way, many colleges are buy this software

but not upgrading of the software so demo of this software in Communication lab.

Digital Library software newly launching product, company people to reach the software

in every educational sector. Also planning to Show the demo of the product. Etnl launches

totally 13 softwares in market, aware of this product in market

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CHAPTER-3

RESEARCH METHODOLOGY

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CHAPTER-3

3.0 RESEARCH METHODOLOGY:

In my research I have use both qualitative and quantitative research extensively.

Qualitative research would be used for interviewing sales management of etnl. In order to gain

an insight of their style, Quantitative research was done for interviewing head of the schools and

colleges for taking surveys. The questionnaire for this survey as a mix of quantitative and

qualitative research.

RESEARCH DESIGN:-

The research design used here is exploratory research design for the purpose if addressing

the research problems. The primary objective of exploratory research design to provide insights

and better understanding of the situation faced.

Data collection from primary sources:-

The data was collected through questionnaire it was prepaired very carefully, so that it

proves to be effective. The questionnaire is based on primary & secondary of the study they aretotally 15 questions.

Through Dept Interview:-

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The necessary data were collected by interview, RAHAMAN director FOR DISHUKH

NAGAR PUBLIC SCHOOL. Lakshmi director for shivani international public school.

Sample size:-

The sample size must be an optimum size that it should neither be large enough to give a

confident interval of desired width. In order to extract much fesible result through the study a

sample size 150 has taken.

3.1 FIELD WORK:-

I approach the Human Resource manager of ETNL and fixed an appointment to have

interaction to convey the details of our project, i have to undertake. I have visited various

numbers of schools and interviewed the Head department and directors of various schools and

colleges. I have been visited various number of colleges located in Hyderabad, Nellore. To carry

out the survey in Hyderabad, all over I have interview around 50 response.

3.2 QUESTIONNAIRE DEVELOPMENT:-

In order to get the desired information the survey method use was personal interviewing

and the questions were framed with respect to the objectives of the questionnaire. Another

important my questionnaire is that, while framing the questions I made sure that the type of

questions and the words used were simple and understandable by the respondents.

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CHAPTER-4

RESARCH OF SOFTWARE

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CHAPTER-4

4.0 RESARCH OF SOFTWARE:-

Technology:-

C# is a multi-paradigm programming language that encompassesfunctional, imperative, generic, object-oriented (class-based), and component-oriented programming disciplines and was developed by Microsoft. C# is one of the44 programming languages supported by the .NET Frameworks Common LanguageRuntime. The most recent version of the language is 3.0 which were released in

conjunction with the.NET Framework 3.5. C# uses delegates - type-safe methodpointers. These are used to implement event-handling. Although it has someelements derived from Visual Basic and Java. C++ is C#s closest relative. A strikingchange from C++ to C# is that, it does not require header files. All code is writteninline. The .NET runtime in which C# runs performs memory management takescare of tasks like garbage collection. Because of this, the use of pointers in C# ismuch less important than in C++.

New in ASP.NET:-

Better language support, Programmable controls, Event-drivenprogramming, XML-based components, User authentication, with accounts

and roles, Higher scalability, Increased performance - Compiled code, Easier

configuration and deployment, Not fully ASP compatible, Language Support,

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ASP.NET uses the new ADO.NET, ASP.NET supports full Visual Basic, C# & J#

and also JavaScript.

RESEARCH DEVELOPMENT:-

Research team is into educational software, content research, school andcollege automation software for total computerization, customized

application development, software development, designing, educational and

e-Commerce website development with shopping carts, online product

catalogs, Intranets / Extranets and other custom business applications and

Integrated Accounting Systems.

We have done all this with the vast domain information we possess.

Our research team of qualified experts and trained programmers ability to

deal with development global projects based on the newest technologies like

ASP,.Net, and AJAX of any intricacy and duration. Whether you need a small,good looking solution, a complex application, or a corporate solution - your

answer is ETNL.

Development procedure centers on clearly defined and tested business

solutions to accomplish the client's aim & intention to offer the top product

using the most recent expertise. Educational software and content

development, educational institution automation, application development,

maintenance, educational web and portal developmen,t search engine

promotion, e-Branding and net marketing. Basis in order to increase the

stock of knowledge, including knowledge of human, culture and society, and

the use of this stock of knowledge to devise new applications.

New product design and development is more than often a crucial

factor in the survival of a company. In an industry that is fast changing, firms

must continually revise their design and range of products. This is necessary

due to continuous technology change and development as well as other

competitors and the changing preference of customers. A system driven by

marketing is one that puts the customer needs first, and only produces

goods that are known to sell. Market research is carried out, which

establishes what is needed. If the development is technology driven then it is

a matter of selling what it is possible to make. The product range is

developed so that production processes are as efficient as possible and the

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products are technically superior, hence possessing a natural advantage in

the market place.

MARKET RESEA RCH:-

Product mix:-

Product: The marketing mix concept has its roots in the 1950s

U.S. corporate marketing world, and the practice of marketing has

obviously evolved tremendously since this term was invented.

One of the changes is that there are a lot more services available

nowadays, such as those available online. Also, the distinction

between product and service has become more blurry (e.g., is aWeb-based software application a product or a service?). Either

way, product here refers to products or services. The product you

offer needs to be able to meet a specific, existing market

demand. Or, you need to be able to create a market niche

through building a strong brand.

Price: The price you set for your offering plays a large role in itsmarketability. Pricing for offerings that are more commonly

available in the market is more elastic, meaning that unit sales

will go up or down more responsively in response to price

changes. By contrast, those products that have a generally more

limited availability in the market (but with strong demand) are

more inelastic, meaning that price changes will not affect unit

sales very much. The price elasticity of your offering can be

determined through various market testing techniques.

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Place: This term really refers to any way that the customer can

obtain a product. Provision of a product can occur via any number

of distribution channels, such as in a retail store, through the

mail, via downloadable files, on a cruise ship, in a hair salon, etc.

The ease and options through which you can make your productavailable to your customers will have an effect on your sales

volume.

Promotion: Promotion is concerned with any vehicle you employ

for getting people to know more about your offering. Advertising,

public relations, point-of-sale displays, and word-of-mouth

promotion are all traditional ways for promotion. Promotion canbe seen as a way of closing the information gap between would-

be sellers and would-be buyers. Your choice of a promotional

strategy will be dependent upon your budget, the type of offering

you are selling, and availability of said promotional vehicle.

Marketing has come a long way from the 4 Ps of yesteryear, and

yet understanding this marketing mix is for your product remainsvery relevant today. The marketing mix serves as an excellent

touchstone for continually checking that you are covering all of

the bases in your marketing campaign.

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CHAPTER-5

ANALYSIS AND CONCLUSION

CHAPTER-5

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5.0 ANALYSIS AND INTERPRETATION:

Data Analysis of customer satisfaction and promotion of ETNL

Objectives:

To understand the current usage levels of Campus Administration and Management

System (CAMS) software in schools and colleges

To understand the preferences of schools and colleges towards Campus Administration

and Management System (CAMS) software.

To understand the Schools and College level of software to explain customers.

To identify the areas of find customers to explain the product.

To collect the Remarks and Suggestion from the customers of the products.

To rectify the Problems facing by the Customers of the products.

To increase the acceptability and sales of the product by satisfying the customers.

To understand the where to promote the product of correct Stages or Customers.

Name of educational Institution:-

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Graphical

Representation:

Comment:

For above data Shows Schools and colleges information highest Schools 0 to 100 range.

Out of 150 customers highest 94 in schools, reaming colleges.

Softwares in institution:-

Campus automation 86

Language lab 56

Online exam 6

Continuous &

Comprehensive evaluation

6

Library software 10

Pay roll software 1

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8.a) Primary/secondary

level school

94

8.b) Senior secondary

level school

15

8.c)Main streamdegree college

18

d)Polytechnic/diploma

college

1

e)I.T.I 0

f)Engineering college 5

g)Medical college 2

h)MBA/BBA college 10

i)Hotel management

college

0

j)Coaching institute 4


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Graphical Representation:

Comment:

This graph shows software in institute more in campus automation and shows the graph

all softwares.

Interest to purchase any of these softwares:-

Yes No

47 89


Comment:

This graph shows interest to purchase software more people say no.

This graph shows interest to purchase software less people say yes.

How many students are there in your institute:-

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0-500 500-1000 1000-1500 More than 1500

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Comment:

This graph shows students are there in institute more students are 0-500

This graph shows students are there in institute less students are more than 1500

Usage of softwares help in the promotion of your

institution:

Yes b) No

90 38


Comment:

This graph shows promotion of software more customers says 118.

This graph shows promotion of software less Customer says 32.

Software

packages deliver

effectiveness in

teaching:-


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Yes b) No

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This Graph shows more customers Software packages deliver effectiveness in teaching.

How long yourinstitution is using

softwares:-


Comment:

This graph shows how long using software more customers are use in maximum 4 years.

1 year customer use softwares 32.




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1 year 2year 3year more than 4 years

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Think softwares reduce your manual labor or satisfy your

requirement:


Comment:

This Graph shows more customers say reduce manual work, only few people say notreduce manual work.

No of Customers visited:

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Yes No

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Usage of softwares help in the promotion of institutions:


Comment:

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This graph shows promotion of software more customers says 118.

This graph shows promotion of software less Customer says 32.

Over all satisfaction level scale:

Start 1

End 10

8


Comment:

1. The overall satisfaction level on the customer 6 on a scale of

1 to 10

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FINDINGS:-

Most Colleges using University given instruction using online software's, and also using

library software. Multimedia Institutes also I visited, using software AIMS.

Many schools and colleges are using the software provided by MI school, edu comp, edu

right etc..

Mostly they are using campus automation and communication lab software.

Some schools in rural areas they dont have any idea about the software and they showed

interest on manual work.

Out of the 150 customers 25 customer asked for a demo and 30 customers bought the

software.

From 150 the Customers , 94 schools, 15 junior colleges and 18 degreecolleges,Polytechnical college 1,5 engg and 2 medicine, 10 MBA colleges, 5 multimedia

institutes.

Out of 100 customers where the Presentation was given 50% of customers respond to it

as Excellent, 30% as Very Good, 10% as good,10% as Average.

Information collected:

Total no.of schools visited:150

Covered Areas:

Nellore, Hayathnagar, Himayath nagar,Dilsukhnagar,mehdipatnam,l.b

nagar,saidabad,ram nagar,uppal Narayanguda,Hitech city etc..

90% English medium schools,10% English &Telugu medium schools.

80% of the schools are using campus automation and communication lab software,

remaining do their work manually.

60% Colleges & Schools use software in different fields such as library software, payroll

software etc.

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RECOMMENDATIONS AND SUGGESTIONS:

Suggestions:

Demo was to made to customer to get knowledge to customer.

Establishing new branch in Hyderabad to reduce the late delivery of product.

Implementing online demo of software.

Comment:

1. The overall satisfaction level on the customer 6 on a scale of 1 to 10.

2. The overall understanding is that the Customer is exploring of the software.

3. Every one using software but want new upgrade of software.

LIMITATIONS:

Sample Size questionnaire: 150, Method of sampling: Simple random sampling, Research

instrument: Questionnaire, The questionnaire has to be introduced in Andhra Pradesh to

understand those markets better.

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APPENDICES:-

QUESTIONNAIRE

Organisation : eTail Networks Limited

Title of the study : Reach of Software in Educational Institution

1. Name of the institution :

2. Website :

3. Contact Address :

4. Phone Number :

5. Name of the Principal :

6. Head of the English Department :

7. Decision maker of your institution :

8. Type of educational Institution

a) Primary/secondary level school f) Engineering college

b) Senior secondary level school g) Medical college

c) Main stream degree college h) MBA/BBA college

d) Polytechnic/diploma college i) Hotel management college

e) I.T.I j) Coaching institute

9. How many systems are there in the computer lab :

10. Do you have any of these following softwares in your institution?

Campus automation

Language lab

Online exam

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Continuous & Comprehensive evaluation

Library software

Pay roll software

Others

If others, please specify________________________________________________________

11. Do you have interest to purchase any of these softwares?

a) Yes b) No

Please specify (If any):

12. How many students are there in your institute?

a) 0-500 b)500-1000

c) 1000-1500 d) More than 1500

13. Do you think usage of softwares help in the promotion of your institution?

a) Yes b) No

14. Do these soft ware packages deliver effectiveness in teaching?

a) Yes b) No

15. Since how long your institution is using softwares? ____________

16. Do you think softwares reduce your manual labor or satisfy your requirement?

a) Yes b) No

17. Are you satisfied with the performance of your current software?

a) Yes b) No

18. What is the main use of softwares in your institution?

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_____________________________________________________________________________

_____________________________________________________________________________

________________

19. How many hours per week do you use these softwares?

a) 1-5 hrs/week b) 5-10 hrs/week

c) 10-15 hrs/week d) More than 15 hrs/week

20. Any remarks regarding how to improve the reach of software in the educational industry?

Ans:

__________________________________________________________________________

Signature

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Bibliography:-

www.etnl.in

www.yellowpages.com

www.google.com

www.justdail.com
http://www.etnl.in/http://www.yellowpages.com/http://www.google.com/http://www.justdail.com/http://www.etnl.in/http://www.yellowpages.com/http://www.google.com/http://www.justdail.com/

Documents

Reach of Software Educational Ins Tut Ions