RBI Governor Raghuram Rajan on Aadhaar, Payments Banks, Over-Invoicing, Spectrum Auctions & More - MediaNama

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  • The RBI Governor Raghuram Rajan batted for Aadhaar in his speech at the CK Prahlad Memorial Lecture lastFriday, saying that in 2009 (he wasnt the RBI Governor then) and Prahlad, along with Abhijit Banerjee, hadwritten to the then Prime Minister Manmohan Singh, advocating, among other steps, accelerated efforts tobring out a unique ID in India. Perhaps, therefore, we all had a small role in the Prime Minister setting up theUnique ID Authority, headed by Nandan Nilekani.

    Rajan believes that the UIDAI is taking India towards a universal unique identity, and believes that it wouldbe sad if its use were severely restricted. Other countries like the United States have used unique IDs, suchas social security numbers, without serious allegations of violations of privacy.

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    In doing so, Rajan chose to ignore the criticism of the Aadhar project by a Parliamentary StandingCommittee, under the Chairmanship of the BJPs Yashwant Sinha(http://www.medianama.com/2011/12/223-the-lowdown-indias-unique-id-project-unraveled-by-standing-

  • committee/), and the fact that the United Kingdom had shelved its Unique Identity project followingprivacy concerns (https://en.wikipedia.org/wiki/Identity_Cards_Act_2006).

    Rajan said that India needs to see how it can satisfy the concerns of the Supreme Court without underminingthe value of the unique ID, given the economic benefit, particularly, for the bottom of the pyramid. Forinstance, he said, not only can UIDs expand the access of the poor and young to credit as they borrowagainst the collateral of their future good name, it will also allow the regulator to detect and curb over-lending to individuals by asking lenders to report the IDs of borrowers to credit bureaus. Today,unscrupulous lenders can avoid current regulations against over-lending by simply misreporting theborrowers name or address. Similarly, the Government has used UIDs to weed out duplicate beneficiariesfor various welfare schemes, allowing better targeting of scarce funds to the very poor. I think C.K. (Prahlad)would want us to find a way to move forward with UIDs.

    On Regulators and the payments ecosystem

    Need more competition in payments and banking: In order to get sustained growth, we need morecompetition, especially from new entrants who are in a better position to reach hitherto excluded parts ofour economy. After a decade of no new entry, we will see two new private banks this year, and a largenumber of payment banks and small finance banks next year. Licensing is likely to go on tap. Incumbent (banks) have been complaining about unfair competition:Incumbents have expressed fearsabout unfair competition. Competition is only unfair if it is not on the same playing field. In fact, newentrants have no privileges that incumbents do not already enjoy. We hope, though, that the new entrantswill find innovative ways of giving customers better services at lower prices, thus shaking up and changingthe banking sector for the better. Regulators will be conservative: It is good we are that way else there would be no speed breakers in theeconomy to slow its propensity to get into trouble. But we also should not stand in the way of innovation.There is a Chinese saying: Cross the river by feeling the stones. We have tried to follow that path ofexperimentation and incremental liberalization. for example, as increasingly innovative new services wanttheir customers to have the ability to make payments quickly, we have allowed small value card paymentswithout two-factor authentication.

    Note that a far too conservative approach can have a disastrous impact on businesses in the Internet age. Itis because the RBI has been far too conservative in opening up to mobile payments that a number of mobilepayment companies funded in 2008 did not take off. Where is MChek today? It was hypocritical of the RBI tobe ultra conservative, and simultaneously complain about the lack of growth in Mobile banking, as it did in2009 (http://www.medianama.com/2009/12/223-not-enthused-by-lack-of-activity-in-mobile-banking-prepaid-deputy-governor-rbi/).

    On Over-invoicing by promoters

  • In is speech Rajan mentioned the issue of over-invoicing and siphoning money out of businesses considered to be an issue with some e-commerce companies in India but only in the context of debtrestructuring. He said One gentleman accosted me the other day and asked why, when he was paying hisdebt regularly, his competitor who had siphoned money out of the firm through over-invoicing was gettinghis debt written down because it was unpayable. The reality is that firms have got into trouble for a variety ofreasons, only one of which is over-invoicing. Wherever possible, of course, promoters should share fully inthe costs of restructuring. But the restructuring process is not meant to deal with criminality. Siphoningmoney out of a business is a crime against lenders and investors, and should be dealt with as such by theinvestigative authorities. However, the original sin of over-invoicing should not be a reason to keep idle aspanking new plant and to let its workers go.

    Jan Dhan Yojana: need to improve functioning of credit information bureaus

    The Prime Ministers Jan Dhan Yojana (http://www.medianama.com/2014/08/223-pradhan-mantri-jan-dhan-yojana/) has created accounts for much of the excluded population. Government has taken the nextstep of attaching a variety of financial services such as accident and life insurance to these accounts, andsending Direct Benefits such as scholarships, pensions, and subsidies to these accounts. We also have toease access to bank accounts through Business Correspondents, payment banks, and point-of-salesmachines so that they are used frequently. Easy payments, access to cash-in and cash-out facilities, andwidespread availability of safe savings instruments have to be our next objectives in the financial inclusion ofhouseholds.We also need to ease lending to small producers, whether they are farmers, Self Help Groups, or businesses.For this, we need to improve the structure and working of credit information bureaus, collateral registries,and debt recovery tribunals ironically, credit flows easily only when the lender is persuaded that he will gethis money back, so easier access to credit necessitates harsher consequences of default.

    Clean-up in allocation of resources (including spectrum)

    Newcomers and outsiders rely, not on relationships to get things done, but on arms length auctions andcontracts, enforced quickly by an impartial bureaucracy and judiciary. The clean-up that is taking place inmethods of allocating resources like mines and spectrum, and the attempts to improve the speed ofbureaucratic and judicial decision making are all much needed to increase participation, though much morehas to be done over time. Any reforms have to be institutionalized, so that they outlive the reformerspassing.

    Streamlining RBI Regulations by year end

    More generally, we would like to improve regulation by focusing on what is absolutely necessary to create asound business environment focusing on enabling regulation rather than paternalistic regulation whileincreasing enforcement of what is on the books. We will trust but we will also verify. To this end we are

  • streamlining all our regulations by the end of the year into new Master Documents which will be placed onthe Internet and updated on a real time basis, so that any regulated entity can know quickly the gamut ofwhat is required when undertaking an action.

    Digital Mapping and Land Records will help usage of land as collateral

    Perhaps the most important source of collateral value is land. We need better digital mapping and cleanrecords of land ownership across the country so that land can be used more effectively as collateral.

    Charter of consumer rights

    RBI has developed a Charter of Consumer Rights following public consultation. Bank boards have beenasked to put in place frameworks that ensure those rights are protected. After those frameworks have beenin operation for some time, RBI will take a view on best practices, and regulation, if any is needed. In themeantime, field visits by RBI, to check mis-selling as well as the proper functioning of bank infrastructuresuch as branches and ATMs, will be expanded.

    Bankruptcy Code is needed

    Failure is inevitable in a free enterprise system. An effective resolution system is needed to preserveresidual enterprise value after financial failure. Two critical elements are the speed of resolution and thepredictability of how losses are shared amongst contracts. For instance, few outsiders will want to lend ifthey believe they will be subordinated to promoter interests in bad times. So we need a speedy bankruptcycode to resolve distress while maintaining the priority structure of claims, and I am glad the Finance Ministryintends to bring one in soon. The bankruptcy code will give creditors more ability to resolve distress, andhelp strengthen the corporate bond market, which is so essential to infrastructure financing.

    On countries deciding core-competencies of nations

    These are some of the ways I think we can position the financial system towards sustainable growth. BeforeI end, let me try to answer one last question. In the same way as firms have core competencies, do countrieshave core competencies?

    Perhaps they do. But it is very hard for public authorities to determine what they are in the face of massivelobbying and disinformation from interested parties. If we say we want to focus on national corecompetencies, every industry will be out to show why it thoroughly fits the bill in the same way as everyindustry today wants to tell us why they especially deserve special tax benefits or interest subventions.Remember, the License Permit Raj persisted precisely because some industries were favoured over others inthe so-called national interest. So even if nations have core competencies, it will be very hard to determinewhat they are, and very easy to succumb to vested interests in supporting the wrong ones. Better to focus oncreating an enabling environment, and let the core competencies emerge from the fillip given by theenvironment much as the IT sector emerged as a result of the investment the country made in technicaleducation, but without specific encouragement by the government.

  • On Jugaad

    Jugaad or working around difficulties by hook or by crook is a thoroughly Indian way of coping but it ispredicated on a difficult or impossible business environment. And it encourages an attitude of short cuts andevasions, none of which help final product quality or sustainable economic growth. While we should respectthe entrepreneurial abilities of our business people in difficult environments, it is better for us to change theenvironment for the better. That is indeed what we are trying to do.

    Lesson from Brazil: need growth to be sustainable

    Rajan said that Industrial economies are struggling, and India appears to be an island of relative calm in anocean of turmoil, with other BRICS having deep problems. He suggested that Brazil has a lesson to offer:

    Only a few years ago, the world was applauding the countrys thriving democracy, its robust economicgrowth, and the enormous strides it was making in reducing inequality. It grew at 7.6 percent in 2010, andhad discovered huge oil reserves which the then President Lula likened to winning a lottery ticket. Yet thecountry is expected to shrink by 3 percent this year, and its debt just got downgraded to junk. What wentwrong? Paradoxical as it may seem, Brazil tried to grow too fast. The 7.6 percent growth came on the back ofsubstantial stimulus after the global financial crisis. In an attempt to keep growth high, the New York Timessays the central bank was pressed to reduce interest rates, fuelling a credit spree that overburdenedcustomers are now struggling to repay. Further, Brazils government funded development bank hugelyincreased subsidized loans to corporations. Certain industries were favored with tax breaks while pricecontrols were imposed on gasoline and electricity, causing huge losses in public sector firms. Petrobras, thenational oil company, which was supposed to make enormous investments in oil drilling, instead becameembroiled in a corruption scandal. Even as government pensions burned an ever larger hole, budget deficitsexpanded, and the political consensus to narrow them has become elusive.

    The lesson to be learned from Brazil, Rajan said, is that Growth has to be obtained in the right way. It ispossible to grow too fast with substantial stimulus, as we did in 2010 and 2011, only to pay the price inhigher inflation, higher deficits, and lower growth in 2013 and 2014. Of course, India is not in the samesituation today. But with the world being an inhospitable place, we have to work hard to strengthen ourcurrent recovery and put it on a more sustainable footingFor the RBI, the key tasks are to keep inflationlow not just today but well into the future so that we get moderate nominal interest rates that satisfy not justthe vocal borrowers but also the silent savers. We also need to clean up the banking system of distressedassets so that it is in a position to fund growth again.

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