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1 Discovering Younger Generations’ Potential in Free From Rachel Knight Kantar Worldpanel

Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Page 1: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Discovering Younger Generations’ Potential in Free FromRachel Knight – Kantar Worldpanel

Page 2: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Purchase

Behaviour

30,000households

Continuous scanning

Consumption

Behaviour

11,000individuals

1 week online diary

Page 3: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Defining Millennials & Gen Z

Free From

Looking to the future

Page 4: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

‘Millennials’ – born in the 80s and 90s – currently form a swell in the population at age 18-35

4

Source: https://www.ons.gov.uk/

# births and deaths in UK

UK age distribution 2014

Aged 18-35

12.5m

20% of population

Page 5: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Millennials: The stereotype

5

Always connected

Live for today

What they want; when they want it

Page 6: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Rachel The Millennial

6

Page 7: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Generation Z: The stereotype

7

Tech-savvy

High expectations

Multi-taskers

Page 8: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

What is top of mind for younger generations?

8

0

10

20

30

40

50

60

70

80

90

Aged under 28 Aged 28-34 Aged 35-44 Aged 45-54 Aged 55-64 Aged 65+

“I have little time to myself”

“I work to a strict budget when

buying groceries”

“I try to lead a healthy lifestyle”

% agree

✓ Strict Budgets

Not as health conscious

Source: Kantar Worldpanel, Shape of Britain Questionnaire, 52w/e to 16th July 2017

✓ Time Poor

Page 9: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Age can sometimes predict behaviour…

9

Small

trips

Aged 65+

Small

occasions

In home

Lunch

In

Home

Snacks

Page 10: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

…but often it can’t predict behaviour on its own

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On the go?

16-34s: ‘Millennials’

Scratch

cook?

Price

conscious?

Brand

loyal?

Page 11: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Millennials & Generation Z currently fall somewhere in the middle – lots of capacity to change

11

Fed InfluenceSelf

determinationCompromise Surrender Self defined habit

Infant Child Young

Adult

Couple Have children Post child

5

years

10

years

7

years

8

years

20

years

35

years

Page 12: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Age matters –

but remember

it’s one part

of the puzzle

Page 13: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Defining Millennials & Gen Z

Free From

Looking to the future

Page 14: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

74

83.1

86.7

85.1

83

77.7

65 70 75 80 85 90

14

Aged 65+

Aged 55-64

Aged 45-54

Aged 35-44

Aged 28-34

Aged under 28

% buying Free From

Younger shoppers are less likely to buy Free From – potential to engage

Source: Kantar Worldpanel, Total Free From Grocery, 52w/e to 16th July 2017

Page 15: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Reinforcing benefits of Free From could help appeal to younger generations

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Health Convenient BenefitsPractical

Can eat on the move (239)

Adds extra flavour (156)

Asked for by others (271)

Provide a varied diet (129)

Fancied something

sweet/savoury (159)

Lower in fat/salt/sugar (158)

Treat/reward (132)

Refreshing (130)

Under 16

16-34

35-54

55+

Practicalities Benefits

Source: Kantar Worldpanel, Total Free From In Home + Carried Out Consumption, 52w/e to 16th July 2017

Page 16: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

9/10 Free From buyers don’t have an intolerance

16

11%

89%

IntolerantMedical rationale

Not IntolerantConscious choice

45%55%

IntolerantMedical rationale

Not IntolerantConscious choice

% Buyers % Spend

Source: Kantar Worldpanel Managing My Health Questionnaire, Total Free From Grocery , 52w/e to 16th July 2017

Page 17: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Potential lies

with

lifestylers, but

don’t ignore

intolerant

17

Page 18: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

Free From is most reliant on ‘Lifestylers’ within younger generations

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% of Free From spend from ‘lifestylers’

62.7

57.8

51.2 50.5

60.6

55.4

0

10

20

30

40

50

60

70

Aged 65+Aged 55-64Aged 45-54Aged 35-44Aged 28-34Aged Under 28

Source: Kantar Worldpanel Managing My Health Questionnaire, Total Free From Grocery , 52w/e to 16th July 2017

Page 19: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Defining Millennials & Gen Z

Free From

Looking to the future

Page 20: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Lifestage Cohort

‘I change what I

consume over time’

‘I carry this

behaviour with me’

Page 21: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

With the forecasted changes in our population, we can make reasonable judgements about

how certain products will do…

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• Hair dye

• Spot cream

• Antiwrinkle

cream

• Shave

products

• Takeaways

• Frozen Food

• Marmalade

• Custard

• Lamb

• Canned Meat

• Rice

• Pasta

• Chilled Dips

• Chilled Pizza

Lifestage Cohort

Free From “Lifestylers” Free From “Sufferers”

Page 22: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

To grow with consumers, you must understand who they are – beyond just a number

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WH

O Y

OU

AR

EW

HA

T Y

OU

TH

INK

HOW YOU USE HOW YOU SHOP

Needs Means

Attitudes and preferences

Page 23: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Age is only part of the

puzzle

Potential with

“lifestylers” but don’t

ignore intolerant

Continue to re-engage

younger generations

Page 24: Rachel Knight Kantar Worldpanel - FDIN · Rachel Knight –Kantar Worldpanel. 2 Purchase Behaviour 30,000 households Continuous scanning Consumption Behaviour 11,000 individuals 1

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Thank You

Rachel Knight

Consumer Insight Director

[email protected]

02089 674431