QuickStartGuide Self... · STEP 4 CONFIGURATION AND ACTIVATION Set-up the connection to the server, contact the server, and activate the Mailing System. In order to load funds, download

IS-350Self Installation Guide

CONTENTS

or

IS-350 Mailing System

LAN Cable or Modem and Phone Cord Operator Manual Postage Meter Tapes

Plain Feed Deck or Feed Deck With Moistener

(varies with models)

PSD (Postage Meter) Ink Cartridge Power Cord

Optional

1

or

STEP 1 INSTALL THE FEED DECK

Plain Feed Deck Feed Deck With Moistener (varies with models)

Place the Feed Deck to the left of the Mailing System.

Remove the three pieces of shipping tape on each side of the Mailing System. Lift up and lockdown the slots of the Mailing System base over the tabs of the feed deck.

2

A B

or

CONTENTS

or

IS-350 Mailing System

LAN Cable or Modem and Phone Cord Operator Manual Postage Meter Tapes

Plain Feed Deck or Feed Deck With Moistener

(varies with models)

PSD (Postage Meter) Ink Cartridge Power Cord

Optional

1

or

STEP 1 INSTALL THE FEED DECK

Plain Feed Deck Feed Deck With Moistener (varies with models)

Place the Feed Deck to the left of the Mailing System.

Remove the three pieces of shipping tape on each side of the Mailing System. Lift up and lockdown the slots of the Mailing System base over the tabs of the feed deck.

2

A B

or

STEP 2 INSTALL POSTAGE METER

Open the Mailing System Cover.

Open top cover by lifting at the open slot.

Remove the PSD (Postage Meter) from the packaging.

Insert the Postage Meter into the Mailing System.1. Open the Postage Meter Cover on the

left side.

2. Slide the Postage Meter securely into the slot, positioning the postage meter so the contacts are facing the rear of the system and the locator runner (ridge) is towards the bottom.

3. Close the Postage Meter Cover.

3

A B C

INSTALL INK CARTRIDGE

Remove the Ink Cartridge from the packaging.

Remove the film strips from the bottom of the Ink Cartridge. Insert the Ink Cartridge into the

Mailing System.1. Slide the Ink Cartridge into the slot

located on the right, positioning the cartridge with the contacts facing the rear of the system.

2. With your thumb “click” the cartridge towards the back of the system to the locked position.

Close the Mailing System Cover.

STEP 3

4

A B C

STEP 2 INSTALL POSTAGE METER

Open the Mailing System Cover.

Open top cover by lifting at the open slot.

Remove the PSD (Postage Meter) from the packaging.

Insert the Postage Meter into the Mailing System.1. Open the Postage Meter Cover on the

left side.

2. Slide the Postage Meter securely into the slot, positioning the postage meter so the contacts are facing the rear of the system and the locator runner (ridge) is towards the bottom.

3. Close the Postage Meter Cover.

3

A B C

INSTALL INK CARTRIDGE

Remove the Ink Cartridge from the packaging.

Remove the film strips from the bottom of the Ink Cartridge. Insert the Ink Cartridge into the

Mailing System.1. Slide the Ink Cartridge into the slot

located on the right, positioning the cartridge with the contacts facing the rear of the system.

2. With your thumb “click” the cartridge towards the back of the system to the locked position.

Close the Mailing System Cover.

STEP 3

4

A B C

STEP 4 CONFIGURATION AND ACTIVATION

Set-up the connection to the server, contact the server, and activate the Mailing System.

In order to load funds, download rates, and support your Mailing System, you must set-up a connection between the Mailing System and the server. This can be done in two different ways:

1. LAN (Standard)

The mailing system communicates with the server over a high-speed internet connection or LAN (Local Area Network).

» This standard method allows for fast, seamless postage rate updates and funds download; and software updates to be performed remotely and automatically.

» Utilizing LAN connectivity eliminates connection errors when connecting to the server.

» If you choose this method, proceed to Step 4A (pg 6) – Connecting The LAN Cable.

2. Modem (Optional)

If you do not have a high speed internet connection available, the Mailing System can communicate with the server using a dial-up modem connected to an analog telephone line or fax line.

» This method can only be used for postage rate updates and funds download.

» If you choose this method, skip to Step 4B (pg 9) – Connecting The Modem.

5

Connect to internet / LAN jack or router. 1. Select a location for the Mailing System

near an internet / LAN jack or router.

2. Plug one end of the LAN cable into the Internet jack.

Connect the other end of the LAN cable into the internet jack or router on the left side of the Mailing System.

Connect the power.

Using the Power Cord, plug the female connector into the right bottom back corner of the Mailing System. Take the male end and plug it into the power outlet.

Note : if your system has a switch, switch your Mailing System on.

CONNECTING THE LAN CABLE STEP 4A

6

A B C

STEP 4 CONFIGURATION AND ACTIVATION

Set-up the connection to the server, contact the server, and activate the Mailing System.

In order to load funds, download rates, and support your Mailing System, you must set-up a connection between the Mailing System and the server. This can be done in two different ways:

1. LAN (Standard)

The mailing system communicates with the server over a high-speed internet connection or LAN (Local Area Network).

» This standard method allows for fast, seamless postage rate updates and funds download; and software updates to be performed remotely and automatically.

» Utilizing LAN connectivity eliminates connection errors when connecting to the server.

» If you choose this method, proceed to Step 4A (pg 6) – Connecting The LAN Cable.

2. Modem (Optional)

If you do not have a high speed internet connection available, the Mailing System can communicate with the server using a dial-up modem connected to an analog telephone line or fax line.

» This method can only be used for postage rate updates and funds download.

» If you choose this method, skip to Step 4B (pg 9) – Connecting The Modem.

5

Connect to internet / LAN jack or router. 1. Select a location for the Mailing System

near an internet / LAN jack or router.

2. Plug one end of the LAN cable into the Internet jack.

Connect the other end of the LAN cable into the internet jack or router on the left side of the Mailing System.

Connect the power.


Note : if your system has a switch, switch your Mailing System on.

CONNECTING THE LAN CABLE STEP 4A

6

A B C

1. Modem 2. LAN

Installation process

OKMENU

STEP 4A CONTINUED CONNECTING THE LAN CABLE

OkBack


Welcome, please press"Ok" to begin theInstallation Process

OKMENU

Next


Press Next to select yourConnection Type.

OKMENU

Press the “OK” button.

If the system is already plugged in, and it is in sleep mode, press the Sleep/Wake button.

Press the “Down Arrow” button to select LAN. Press the “OK” button.

Select “Next” by pressing the “OK” button.

7

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CONNECTING THE LAN CABLE STEP 4A CONTINUED

Next


Your LAN connection isabout to be checked.Please plug in the cable.

OKMENU


G

8

1. Modem 2. LAN


OKMENU

STEP 4A CONTINUED CONNECTING THE LAN CABLE

OkBack


Welcome, please press"Ok" to begin theInstallation Process

OKMENU

Next


Press Next to select yourConnection Type.

OKMENU



Press the “Down Arrow” button to select LAN. Press the “OK” button.


7

FD E

CONNECTING THE LAN CABLE STEP 4A CONTINUED

Next


Your LAN connection isabout to be checked.Please plug in the cable.

OKMENU


G

8

STEP 4B

Select a location for the Mailing System near an analog telephone jack.

The following are usually analog phone lines:

» Fax lines

» Lines used by modems or credit card readers

» Most residential phone lines

Connect the modem. 1. Plug one end of the telephone cable into

the analog phone outlet.

2. Take the other end of the phone cord and connect it to the USB modem.

3. Plug the USB modem into the USB port located on the left side of the Mailing System.

CONNECTING THE MODEM (OPTIONAL ACCESSORY REQUIRED)

Connect the power.


9

A B CInstallation process

Welcome, please press“Ok” to begin theInstallation Process.

OKMENU

OkBack


Press “Next” to select yourConnection Type.

OKMENU

Next


1. Modem2. Lan

OKMENU




Select “Modem” by pressing the “OK” button.

CONNECTING THE MODEM (OPTIONAL ACCESSORY REQUIRED)STEP 4B CONTINUED

10

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STEP 4B

Select a location for the Mailing System near an analog telephone jack.

The following are usually analog phone lines:

» Fax lines

» Lines used by modems or credit card readers

» Most residential phone lines

Connect the modem. 1. Plug one end of the telephone cable into

the analog phone outlet.

2. Take the other end of the phone cord and connect it to the USB modem.

3. Plug the USB modem into the USB port located on the left side of the Mailing System.


Connect the power.


9

A B CInstallation process

Welcome, please press“Ok” to begin theInstallation Process.

OKMENU

OkBack


Press “Next” to select yourConnection Type.

OKMENU

Next


1. Modem2. Lan

OKMENU




Select “Modem” by pressing the “OK” button.

CONNECTING THE MODEM (OPTIONAL ACCESSORY REQUIRED)STEP 4B CONTINUED

10

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STEP 4B CONTINUED

Enter a prefix if needed.

If your phone requires a number to reach an outside line (for example if you have to dial 9 first), select “Yes” by pressing the “OK” button. Enter the prefix and press the “OK” button.

If a prefix is not needed.

Press the “Back” button to indicate “No”.



Do you need pre�x forexternal calls?

OKMENU

YesNo

11

G

ACTIVATE THE POSTAGE METER (PSD)STEP 5

Select “Continue” by pressing the “OK” button. DO NOT INTERRUPT THIS PROCESS.

Various steps will be displayed during this process:

» Preparing for call.

» Dialing the call.

» Connecting to the server.


Do you want to check the connection? Press“Continue” to check it orpress “Quit” to skip this

OKMENU

ContinueQuit


Server call successful.

Server call

PingServer connectioncompleted.

OKMENU

Ok

Select “No” by pressing the “BACK” button.

Postage will be added in Step 6 – Loading Funds (Postage) Into The Postage Meter.


Do you want to addpostage?

OKMENU

YesNo

12

A B C

STEP 4B CONTINUED

Enter a prefix if needed.

If your phone requires a number to reach an outside line (for example if you have to dial 9 first), select “Yes” by pressing the “OK” button. Enter the prefix and press the “OK” button.

If a prefix is not needed.

Press the “Back” button to indicate “No”.



Do you need pre�x forexternal calls?

OKMENU

YesNo

11

G

ACTIVATE THE POSTAGE METER (PSD)STEP 5

Select “Continue” by pressing the “OK” button. DO NOT INTERRUPT THIS PROCESS.






Do you want to check the connection? Press“Continue” to check it orpress “Quit” to skip this

OKMENU

ContinueQuit


Server call successful.

Server call

PingServer connectioncompleted.

OKMENU

Ok

Select “No” by pressing the “BACK” button.

Postage will be added in Step 6 – Loading Funds (Postage) Into The Postage Meter.


Do you want to addpostage?

OKMENU

YesNo

12

A B C

STEP 5 CONTINUED

Select “Next” by pressing the “OK” button. DO NOT INTERRUPT THIS PROCESS.





» Transaction in progress.



Press “Next” to start the E-Services DeclarationProcess.

OKMENU

Next

Server MOD

Initiate declaration succ...SLC205 InitiateDeclaration succeeded!You must connect toComplete declaration to

OKMENU


Server call

Declaration Server Connectioncompleted.

OKMENU

Ok

ACTIVATE THE POSTAGE METER (PSD)

13

E FD

STEP 5 CONTINUED

Select “Yes” by pressing the “OK” button.

Insert a blank envelope into the Mailing System as shown above.

Installation Process

Do you want to do theheadset alignment?

OKMENU

YesNo

Press the “OK” button to print a test imprint.

Set headset alignment

Press OK to print testimprint.

OKMENU

Ok


14

G H I

STEP 5 CONTINUED

Select “Next” by pressing the “OK” button. DO NOT INTERRUPT THIS PROCESS.





» Transaction in progress.



Press “Next” to start the E-Services DeclarationProcess.

OKMENU

Next

Server MOD

Initiate declaration succ...SLC205 InitiateDeclaration succeeded!You must connect toComplete declaration to

OKMENU


Server call

Declaration Server Connectioncompleted.

OKMENU

Ok


13

E FD

STEP 5 CONTINUED

Select “Yes” by pressing the “OK” button.

Insert a blank envelope into the Mailing System as shown above.

Installation Process

Do you want to do theheadset alignment?

OKMENU

YesNo

Press the “OK” button to print a test imprint.


Press OK to print testimprint.

OKMENU

Ok


14

G H I

STEP 5 CONTINUED

Choose which line on the imprint is the straightest.

In this example line “C” would be the correct choice.

Using the up and down arrow buttons, select the letter of the straightest line in the previous step.



Select letter with arrowsand press “Ok”

A C E G I KB D F H J

OKMENU


Installation complete.


Installation process is �nished. Press “Ok” toaccess to the homescreen.

OKMENU

Ok


15

J K L

STEP 6 LOADING FUNDS (POSTAGE) INTO THE POSTAGE METER

Press the “Funds” button. Use the down arrow to select “Funds”. Press the “OK” button.

Enter the amount to add using the numeric keypad. Press the “OK” button.

Press the “C” key twice to clear the zero in the dollar field then enter your amount. If you are using neoFunds® for postage you will not see a balance in Funds Available.

Funds

2. Add funds

1. Funds used / available

3. Postal inspection

OKMENU

Funds

Funds Available$10.000

Amount to Add$ 0.000

OKMENU

16

A B C

STEP 5 CONTINUED

Choose which line on the imprint is the straightest.

In this example line “C” would be the correct choice.

Using the up and down arrow buttons, select the letter of the straightest line in the previous step.



Select letter with arrowsand press “Ok”

A C E G I KB D F H J

OKMENU


Installation complete.


Installation process is �nished. Press “Ok” toaccess to the homescreen.

OKMENU

Ok


15

J K L

STEP 6 LOADING FUNDS (POSTAGE) INTO THE POSTAGE METER

Press the “Funds” button. Use the down arrow to select “Funds”. Press the “OK” button.

Enter the amount to add using the numeric keypad. Press the “OK” button.

Press the “C” key twice to clear the zero in the dollar field then enter your amount. If you are using neoFunds® for postage you will not see a balance in Funds Available.

Funds

2. Add funds

1. Funds used / available

3. Postal inspection

OKMENU

Funds

Funds Available$10.000

Amount to Add$ 0.000

OKMENU

16

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STEP 7

The Home screen will be displayed.

If the system is off, press the Sleep/Wake button.

If the home screen is not displayed, press the “Home” button.

Verify that the weighing method icon is displayed on the home screen.

If the weighing method is not displayed, press the “Scale” button located on the control panel. Then select “Standard Weighing”.

PROCESS MAIL

Place the envelope on the scale.

The weight of the envelope will be displayed.

Can Letter

2011.08.19

Mem:

OKMENU

0 g

$00.00No ServicesCan Letter

2011.08.19

Mem:

OKMENU

0 g

$00.00No Services

Can Letter

2011.08.19

Mem:

OKMENU

0 g

$00.00No Services

17

A B C

Press the “stamp” button to change the rate if not using 1st Letter/Flat rates.

Select the mail class or select option 8 “Wizard” to show all mail classes. 1. Select desired mail class.

2. Select format.

3. Select service.

4. Confirm summary.

Press the “print” button, then put the envelope on the feed deck and insert into the Mailing System.

Press the “print” button to print the indicia on the envelope.

Can Letter

Mailing

Marketing

Shipping

ServicesWizard

No services

OKMENU

$00.00

0 g

14

258

STEP 7 CONTINUED PROCESS MAIL

18

D E F

STEP 7

The Home screen will be displayed.

If the system is off, press the Sleep/Wake button.

If the home screen is not displayed, press the “Home” button.

Verify that the weighing method icon is displayed on the home screen.

If the weighing method is not displayed, press the “Scale” button located on the control panel. Then select “Standard Weighing”.

PROCESS MAIL

Place the envelope on the scale.

The weight of the envelope will be displayed.

Can Letter

2011.08.19

Mem:

OKMENU

0 g

$00.00No ServicesCan Letter

2011.08.19

Mem:

OKMENU

0 g

$00.00No Services

Can Letter

2011.08.19

Mem:

OKMENU

0 g

$00.00No Services

17

A B C

Press the “stamp” button to change the rate if not using 1st Letter/Flat rates.

Select the mail class or select option 8 “Wizard” to show all mail classes. 1. Select desired mail class.

2. Select format.

3. Select service.

4. Confirm summary.

Press the “print” button, then put the envelope on the feed deck and insert into the Mailing System.

Press the “print” button to print the indicia on the envelope.

Can Letter

Mailing

Marketing

Shipping

ServicesWizard

No services

OKMENU

$00.00

0 g

14

258

STEP 7 CONTINUED PROCESS MAIL

18

D E F

Neopost® and the Neopost logo are registered trademarks of Neopost Canada. All other company and product names may be trademarks and are the property of their respective owners. All information in this document, including descriptions of features, functions, performance and specifications is subject to change without written notice at any time.

ADDITIONAL INSTALLATION HELPFor more information on installing your IS-350 Mailing System please refer to your IS-350 Operator Manual or contact our Customer Care Centre at 1-800-661-0200

©2011 Neopost Canada. All Rights Reserved.2/11

www.neopost.ca 1-800-661-0200

Documents

QuickStartGuide Self... · STEP 4 CONFIGURATION AND ACTIVATION Set-up the connection to the server, contact the server, and activate the Mailing System. In order to load funds, download