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Quality Assurance Framework Briefing
QAF 103 Industry 1st Visit and New Providers
1st Visit
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The Quality Assurance Framework launched on the 1st April 2019.
From 1st May 2019 all Certificated Instructors must be linked to a CAA
- Registered Training Provider and work towards implementing quality
assurance.
The CAA will conduct external quality assurance on training providers.
This will create a baseline standard quality of training for aviation
security training providers.
Background
Familiarisation Registration Self assessment External
assurance visit
Report and risk assessment
grading
1st Visit
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Regulation – UK National Aviation Security
Programme (NASP)
From 1st May 2019
Directed Parties must ensure that all mandatory aviation security training is
provided by a CAA-Registered Training Provider.
Certificated Instructors (CIN) - must be linked to a CAA-Registered Training
Provider
Independent Certificated Instructors –must link to a CAA-Registered Training
Provider and work under their quality assurance framework or register as their
own training provider.
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Registering as a Training Provider
• New providers must contact [email protected] to register
• Pay the annual registration fee
• New training providers will be allocated to a phase. If a phase is
closed the provider has 3 months to deliver a training course and
receive a visit from the CAA.
Familiarisation Registration Self assessment External
assurance visit
Report and risk assessment
grading
1st Visit
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Implementation Phasing
• Training Providers will come into
scope based on the syllabuses they
deliver.
• ‘Not in scope’ training providers will
have 12 months notice to implement
the Quality Assurance Framework.
• Once ‘in scope’ a training provider will
receive a quality assurance visit within 12
months from the CAA. (mutual advanced
agreement of visit date).
1st Visit
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Familiarisation Registration Self
assessment External
assurance visit
Report and risk assessment
grading
• Complete and submit a Self-Assessment Report form (SAR).
• Collate documentary evidence to support comments made on SAR.
• Ensure critical elements of SAR meet at least ‘Good’.
• Advise CAA if proposed visit date is no longer feasible.
Tip – Start completing the SAR as early as possible. There is a benefit to
doing this when developing training for A new syllabus.
Final deadline for submission of SAR – 14 calendar days prior
to the CAA visit.
Prior to the CAA quality assurance visit training providers must:
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Familiarisation Registration Self assessment External
assurance visit
Report and risk assessment
grading
• If the visit is cancelled within 14 calendar days of the agreed visit
date, there will be no refund of charges paid..
Organising a Visit
8 weeks prior to the proposed visit, the CAA will
contact the provider to commence:
• Organising and finalising the visit;
• Organising payment of the visit statutory charge;
• Liaising with the CAA External Quality Assurer
(EQA) conducting the visit.
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Familiarisation Registration Self assessment External
assurance visit
Report and risk assessment
grading
EQAs are:
• Educational professionals with a background in adult education.
• Cleared to ‘SC’ level.
• Knowledgeable in basic aviation security terminology and DfT aviation
security training syllabuses.
• They will provide advice and guidance to support continuous
improvement.
• They will complete a report form and provide an overall grade.
It is anticipated that the visit will last up to six hours.
The CAA External Quality Assurer (EQA) 1st Visit
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Quality Assurance Framework
Standards – 1st Visit
1st Visit
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Management and
governance structure
Assessment and training
materials Resources
Internal monitoring
and self assessment
Learner and data
management Certification
Quality Standards
Standards
• The Quality Assurance Framework focuses on 6 aspects.
• Documentary evidence will be required for each aspect at the visit.
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Management and governance structure
Assessment and training materials
Resources Internal monitoring and self assessment
Learner and data management
Certification
• Roles and responsibilities of training team. • Documented policies. * • Documented procedures. *
*Critical element to meet baseline standard.
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Management and governance structure
Assessment and training materials
Resources Internal monitoring and self assessment
Learner and data management
Certification
• Overview of training programme(s). • Programme aims and lesson plans. * • Accessibility of training and assessment materials. * • File management.
*Critical element to meet baseline standard.
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Management and governance structure
Assessment and training materials
Resources Internal monitoring and self assessment
Learner and data management
Certification
• Appropriate physical resources for delivery and assessment. • Sufficient occupationally knowledgeable staff. * • Induction of new and transferring aviation Security instructors. ① • Annual CPD for all relevant training staff. *
*Critical element to meet baseline standard. ①Not applicable to independent training providers.
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Management and governance structure
Assessment and training materials
Resources Internal monitoring and self assessment
Learner and data management
Certification
• Quality assurance strategy. * • Progress check of learners (formative assessment). • Quality assurance of training and assessment materials. * • Assessment standardisation. ① • Quality assurance of training and assessment decisions. * • Quality assurance of CBT (if used). • Programme review and evaluation undertaken. * *Critical element to meet baseline standard. ①Not applicable to independent training providers.
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Management and governance structure
Assessment and training materials
Resources Internal monitoring and self assessment
Learner and data management
Certification
• Documented learner records. • Joining instructions and induction of learners. • Diagnostic assessment. * • Learner tracking. • Records of feedback provided to learners. • Records of assessment problems (if applicable).
*Critical element to meet baseline standard.
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Management and governance structure
Assessment and training materials
Resources Internal monitoring and self assessment
Learner and data management
Certification
• Documented procedure for issuing certificates.* • Format of certificates.*
* Under EU regulations there is no requirement to issue certificates, the achieve ‘Outstanding’ in this aspect you must issue paper or electronic certificates..
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Familiarisation Registration Self
assessment External
assurance visit
Report and risk assessment
grading
At least one critical element requires
improvement, or more than five other
individual aspect
Desktop review within 3
months, followed by a re-visit
within 12 months
No more than five aspects require
improvement and none in critical elements Re-visit within 12 months
No aspects require improvement and at least
five aspects are outstanding Re-visit within 12 months
No more than five aspects are good and none
in critical elements
Re-visit within 12 months
Requires
Improvement
Good
Good with
Outstanding
Features
Outstanding
Overall Ratings After year 1 visit
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Documentation
The quality assurance framework aims to be transparent. All documentation
used in the framework is available online:
https://www.caa.co.uk/Commercial-industry/Security/Training/Quality-
Assurance-Framework-for-Aviation-Security-Training/
Self-assessment Report form (SAR).
External Quality Assurance Report form – completed by EQA.
Quality Guidance Manual – advice on producing documents and templates.
FAQ Pack - General and 1st visit packs
Policies Document
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Quality Assurance Framework QAF 103-Industry Briefing – 1st Visit and new Training Providers
Version 2 April 2020
Document owner – Adam Davis
Internally quality assured – N/A
Produced by the CAA AvSec Training Team for Industry engagement briefings
G:\Training\0044 Quality Assurance\
Images from Online sources – Flaticon.co.uk
Aviation Security Regulation
Civil Aviation Authority
5th Floor
11 Westferry Circus
London
E14 4HD
1st Visit
